Youvebeencleaned.co.uk Reviews

Based on looking at the website, You’ve Been Cleaned youvebeencleaned.co.uk presents itself as a professional, family-run cleaning service operating across Guildford, Surrey, Hampshire, and Berkshire.

They highlight over 25 years of combined experience, offering a range of services from end-of-tenancy and carpet cleaning to oven cleaning, window washing, jet washing, and waste clearance.

The site emphasizes their commitment to quality, customer satisfaction, and being fully licensed and insured, which are all strong indicators for a reliable service provider.

They also mention being approved contractors for local estate agents, adding another layer of credibility to their operations.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Youvebeencleaned.co.uk Review & First Look

Upon initial review, Youvebeencleaned.co.uk provides a clear, concise overview of its services and operational ethos.

The website’s design is straightforward, focusing on ease of navigation and quick access to information.

For anyone looking for cleaning services in their specified regions, the immediate impression is one of professionalism and experience.

Website Design and User Experience

The site features a clean layout with prominent service offerings.

Navigation is intuitive, with key services highlighted directly on the homepage.

This ensures visitors can quickly identify if their needs align with the services provided.

The “Enquire Now” calls to action are strategically placed, making it easy for potential customers to initiate contact.

Credibility and Assurance

Youvebeencleaned.co.uk emphasizes its 25 years of combined experience and status as a family-run business since 2010. They are fully licensed waste carriers and hold public and employer liability insurance, which is crucial for customer peace of mind. The mention of being approved contractors for local estate agents further bolsters their credibility within the professional cleaning sector.

Service Areas and Availability

The website clearly states their service areas: Guildford, Surrey, Hampshire, and Berkshire.

This geographical clarity is beneficial for users, immediately indicating whether the service is available in their region. Planoplan.com Reviews

The 24-hour emergency carpet cleaning service also points to a high level of responsiveness for urgent situations.

Youvebeencleaned.co.uk Features

Youvebeencleaned.co.uk offers a comprehensive suite of cleaning services designed to meet diverse needs, from routine maintenance to deep restoration.

Their features are built around convenience, quality assurance, and a broad scope of work.

Comprehensive Service Offerings

The company provides a wide array of cleaning services, including:

• End of Tenancy Cleaning: Aimed at restoring properties to their original condition for landlords and tenants.
• Carpet and Upholstery Cleaning: Specializing in bringing carpets back to life, restoring color and feel.
• Oven Cleaning: Focused on achieving a “like-new shine” and optimal appliance performance.
• Window Cleaning: Delivering “crystal-clear, streak-free results.”
• Jet Washing: For effective removal of dirt, grime, and stains from various surfaces.
• Waste Clearance: Fully licensed carriers offering same-day and next-day clearances.
• Roof Cleaning: A thorough service to remove grime and stains.
• 24-hour Emergency Carpet Cleaning: A rapid response service for leaks and flood damage.

Customer-Centric Approach

The website highlights a commitment to 100% customer satisfaction. This is reinforced by a 48-hour workmanship guarantee on end-of-tenancy cleaning, suggesting confidence in their service quality. They also state that their team undergoes expert training to uphold high standards.

Online Booking and Offers

Youvebeencleaned.co.uk provides an online booking option with a 10% discount for those who book through their website using the code YBC10%. This incentive is a practical way to encourage online engagement and offers direct savings to customers.

In-House Trades and Tailored Solutions

The business prides itself on providing all trades in-house, which can lead to better consistency and quality control compared to outsourcing. They also mention their willingness to assist with specific cleaning requirements, indicating a flexible and tailored approach to client needs.

Youvebeencleaned.co.uk Pros & Cons

Like any service, Youvebeencleaned.co.uk has its strengths and potential areas for improvement, based on the information presented on their website.

Pros

• Extensive Experience: Over 25 years of combined experience and operations since 2010 lend significant credibility.
• Broad Service Range: Offers a comprehensive list of cleaning services, covering many domestic and commercial needs.
• Licensed and Insured: Full public and employer liability insurance, along with being a licensed waste carrier, provides assurance to customers.
• Customer Satisfaction Guarantee: A 100% satisfaction guarantee and a 48-hour workmanship guarantee for end-of-tenancy cleaning.
• Family-Run Business: Often associated with a personal touch and strong commitment to service quality.
• Positive Online Presence: Clear contact information, online booking, and a promotional offer.
• Emergency Service: The 24-hour emergency carpet cleaning is a valuable feature for urgent situations.
• Local Approval: Being approved contractors for local estate agents is a significant endorsement.

Cons

• Lack of Visible Customer Testimonials/Reviews: While the site claims customer satisfaction, direct testimonials or a dedicated reviews section were not immediately apparent, which could help build trust.
• Limited Online Transparency on Pricing: While an online offer exists, detailed pricing for specific services isn’t readily available, requiring customers to “Enquire Now” for quotes. This is common in service industries but can be a slight hurdle for those seeking immediate cost estimates.
• No Online Scheduling Calendar: While they offer online booking, a real-time scheduling system where customers can pick dates and times directly would enhance convenience.
• Regional Limitation: Services are confined to specific areas Guildford, Surrey, Hampshire, Berkshire, which is a limitation for those outside these regions.

Youvebeencleaned.co.uk Pricing

Based on the website, Youvebeencleaned.co.uk does not display a fixed price list for its services.

Instead, it operates on a quotation basis, requiring potential customers to “Enquire Now” to receive a tailored quote for their specific cleaning needs. Maxifundas.com Reviews

This approach is standard for many professional cleaning services, as pricing often depends on various factors.

Factors Influencing Pricing

The cost of cleaning services typically varies based on:

• Type of Service: End-of-tenancy cleaning, for example, is usually more extensive and therefore more costly than a standard carpet clean.
• Property Size: Larger homes or commercial spaces naturally require more time and resources, impacting the overall price.
• Condition of the Property: Heavily soiled or neglected properties will necessitate more intensive cleaning, leading to higher costs.
• Specific Requirements: Any unique or specialized cleaning tasks requested by the client can affect the quote.
• Location: While they serve specific regions, travel distance within those areas might play a minor role.

Getting a Quote

To obtain a quote, customers are directed to:

1. Fill out the online contact form.
2. Call them directly using the provided phone numbers: 01483 841635 or 07502 099100.
3. Email them at [email protected].

Online Offer

The website explicitly promotes an “Online Offer: 10% Off When you book online through our website using code YBC10%”. This indicates that while prices aren’t listed, there’s an incentive for digital engagement, and customers can expect some form of discount when booking through their online channels. This strategy encourages direct inquiries, allowing the company to understand the scope of work better before providing a precise cost.

Youvebeencleaned.co.uk Alternatives

When seeking professional cleaning services, especially for specialized needs like end-of-tenancy or deep cleaning, numerous alternatives exist beyond You’ve Been Cleaned.

The best choice often depends on location, specific service requirements, budget, and preference for local versus national providers.

Local Independent Cleaners

Many areas have independent cleaning professionals or small local businesses that offer similar services.

These can often provide a more personalized touch and potentially more flexible scheduling.

• Pros: Personalized service, direct communication with the owner/operator, potentially lower overheads.
• Cons: May have limited insurance coverage compared to larger companies, less formal training, smaller teams.

National Cleaning Franchises

Companies like Merry Maids, Molly Maid, or ServiceMaster Clean operate as franchises across the UK.

They offer standardized services, professional training, and extensive insurance. Resock.net Reviews

• Pros: Established reputation, consistent service quality, comprehensive insurance, often larger teams for quicker service.
• Cons: Can be more expensive, less flexible on customized requests, sometimes feel less personal.
  • Merry Maids: Known for residential cleaning, including deep cleans and regular maintenance.
  • Molly Maid: Focuses on home cleaning with customizable options.
  • ServiceMaster Clean: Offers a broader range, including commercial cleaning, disaster restoration, and specialized services like carpet and upholstery cleaning.

Online Cleaning Marketplaces/Platforms

Platforms like TaskRabbit or Bark connect users with a variety of local cleaners.

These platforms allow you to compare quotes from multiple providers and read customer reviews.

• Pros: Wide selection of providers, competitive pricing due to bidding, user reviews for vetting.
• Cons: Quality can vary significantly between individual cleaners, less direct oversight from the platform itself, no overarching guarantee from a single company.

Specialist Cleaning Companies

For very specific needs, such as extreme hoarding cleanups, biohazard cleaning, or industrial-scale jet washing, there are highly specialized firms.

• Pros: Expertise in niche areas, specialized equipment and training.
• Cons: Higher costs, limited to very specific services, may not offer general cleaning.

DIY Approach

For those on a tight budget or with minor cleaning needs, a do-it-yourself approach is always an option.

This involves renting equipment like carpet cleaners or jet washers and purchasing cleaning supplies.

• Pros: Most cost-effective, full control over the process.
• Cons: Time-consuming, requires effort and knowledge, potential for damage if not done correctly, may not achieve professional-level results.

When considering alternatives, it’s always wise to:

• Check reviews and testimonials from various sources Google Reviews, Trustpilot, social media.
• Request multiple quotes to compare pricing and services.
• Verify insurance and licensing for peace of mind, especially for services involving property.
• Inquire about guarantees on workmanship.

How to Cancel Youvebeencleaned.co.uk Subscription

Based on the information available on their website, You’ve Been Cleaned youvebeencleaned.co.uk primarily offers one-off, project-based cleaning services rather than a recurring subscription model.

Services like end-of-tenancy cleaning, oven cleaning, and jet washing are typically single engagements.

Therefore, the concept of “cancelling a subscription” as one might with a monthly membership service doesn’t directly apply here.

However, if a customer has booked a service appointment and needs to cancel or reschedule it, the process would involve direct communication with the company. Total-spring.fr Reviews

Steps to Cancel or Reschedule a Booked Service

1. Contact Immediately: The most effective way to cancel or reschedule a service is to contact You’ve Been Cleaned as soon as possible. Prompt communication allows them to adjust their schedule and potentially offer the slot to another client.
2. Use Provided Contact Information: The website prominently displays multiple contact methods:
   • Phone Numbers:
     • 01483 841635
     • 07502 099100
   • Email Address: [email protected]
   • Contact Form: Fill out the “Contact Us” form on their website.
3. Provide Booking Details: When contacting them, be prepared to provide all relevant booking information, such as:
   • Your name
   • The date and time of the scheduled service
   • The type of service booked
   • Your address or property details
   • The reason for cancellation optional, but helpful for them
4. Confirm Cancellation: Ensure you receive a confirmation from You’ve Been Cleaned that your service has been cancelled or rescheduled. This could be an email confirmation or a direct verbal confirmation over the phone.

Important Considerations

• Cancellation Policy: While not explicitly detailed on the website, most service providers have a cancellation policy e.g., requiring a certain number of hours’ notice to avoid a cancellation fee. It’s advisable to inquire about their specific policy when you book a service or when you contact them to cancel.
• Deposit/Prepayment: If you’ve paid a deposit or the full amount upfront, clarify with them about any refund procedures or if the payment can be transferred to a rescheduled appointment.
• Emergency Service Cancellations: For their 24-hour emergency carpet cleaning service, cancellations might be handled with more urgency given the time-sensitive nature of such calls.

In essence, since You’ve Been Cleaned operates on a project-by-project basis, managing a booked appointment is a matter of direct communication rather than navigating a subscription cancellation portal.

How to Cancel Youvebeencleaned.co.uk Free Trial

Based on the current information available on the Youvebeencleaned.co.uk website, there is no indication of a free trial offering for their cleaning services. Their business model appears to be direct service provision, where customers book and pay for specific cleaning tasks e.g., end-of-tenancy cleaning, oven cleaning, window cleaning.

Therefore, the concept of “cancelling a free trial” as one might with a software subscription or a trial period for a membership service does not apply to Youvebeencleaned.co.uk.

What the Website Does Offer

The website does mention an “Online Offer: 10% Off When you book online through our website using code YBC10%”. This is a promotional discount applied to a paid service, not a free trial period.

If You’ve Booked a Service and Need to Adjust

If you have initiated contact, received a quote, and perhaps even booked a service that you later wish to adjust or cancel, the process is straightforward:

1. Direct Communication: Contact You’ve Been Cleaned directly using their provided contact details:
   • Phone numbers: 01483 841635 or 07502 099100
   • Email: [email protected]
   • Website contact form
2. State Your Intent: Clearly explain that you need to cancel or reschedule your service appointment.
3. Provide Details: Have your booking information ready, such as your name, address, service type, and the scheduled date/time.

In summary, since Youvebeencleaned.co.uk doesn’t offer free trials, there’s no “free trial” to cancel.

Any adjustments to booked services would follow their standard cancellation/rescheduling procedures, which involve direct communication with their team.

Youvebeencleaned.co.uk vs. Competitors

When evaluating Youvebeencleaned.co.uk against its competitors in the professional cleaning market, several factors come into play, including experience, service range, operational transparency, and customer focus.

Experience and Longevity

• Youvebeencleaned.co.uk: Boasts over 25 years of combined experience in the industry and has been operating as a family-run business since 2010. This extensive track record suggests stability and deep industry knowledge.
• Competitors e.g., National Franchises like Merry Maids, Molly Maid: These often have decades of brand history and standardized training across their franchises. Individual franchise locations might have varying levels of local experience, but the brand itself carries weight.
• Local Independents: Experience can vary wildly, from newly established ventures to seasoned veterans.

Service Range

• Youvebeencleaned.co.uk: Offers a comprehensive suite of services including end-of-tenancy, carpet, oven, window, jet washing, waste clearance, and even roof cleaning, plus 24-hour emergency carpet service. This wide array under one roof is a significant advantage.
• Competitors:
  • Specialized Companies: Many competitors might specialize in one or two areas e.g., just carpet cleaning or just end-of-tenancy.
  • General Cleaning Services: Some may offer broad residential or commercial cleaning but lack the specific depth in areas like waste clearance or emergency services.
  • National Franchises: Often have a defined set of services, which might be extensive but might not cover all the niche areas You’ve Been Cleaned offers e.g., waste clearance.

Licensing, Insurance, and Approval

• Youvebeencleaned.co.uk: Clearly states they are fully licensed waste carriers and hold full public and employer liability insurance. They are also approved contractors for local estate agents. These are critical trust-building elements.
• Competitors: Reputable competitors will also have insurance. However, the “approved contractor” status for estate agents is a strong local endorsement that not all general cleaning services might possess. Verifying licensing for waste removal is also important for competitors in that specific niche.

Customer Focus and Guarantees

• Youvebeencleaned.co.uk: Emphasizes 100% customer satisfaction and offers a 48-hour workmanship guarantee on end-of-tenancy cleaning. They also highlight expert training for their team.
• Competitors: Many professional cleaning services offer satisfaction guarantees, but the specifics can vary. Some may have stricter re-service policies or shorter guarantee periods. The family-run aspect of You’ve Been Cleaned can imply a more personal investment in customer satisfaction compared to larger, more corporate entities.

Pricing Transparency and Booking

• Youvebeencleaned.co.uk: Requires direct inquiry for quotes but offers an online booking discount YBC10%.
  • Online Marketplaces: Often provide immediate price estimates or allow competitive bidding.
  • Larger Companies: May have online calculators or tiered pricing guides, while still requiring final quotes for complex jobs.
  • Local Independents: Similar to You’ve Been Cleaned, often rely on direct quotes.

Geographical Reach

• Youvebeencleaned.co.uk: Focuses on Guildford, Surrey, Hampshire, and Berkshire. This localized focus can mean better responsiveness and understanding of local conditions.
• Competitors: National franchises have a wider geographical reach, but individual branches are still local. Independent cleaners are usually hyper-local.

In conclusion, Youvebeencleaned.co.uk positions itself strongly through its extensive experience, broad service portfolio, robust licensing and insurance, and clear commitment to customer satisfaction.

Its approval by local estate agents is a significant differentiator. Millistrations.co.uk Reviews

While a lack of upfront pricing might require an extra step, the overall presentation suggests a reliable and capable local service provider.

When comparing, potential customers should weigh these factors against the specific offerings, reviews, and pricing models of other local and national alternatives.

Frequently Asked Questions

What services does Youvebeencleaned.co.uk offer?

Youvebeencleaned.co.uk offers a comprehensive range of professional cleaning services, including end-of-tenancy cleaning, carpet and upholstery cleaning, oven cleaning, window cleaning, jet washing, roof cleaning, and waste clearance.

They also provide a 24-hour emergency carpet cleaning service.

Where does Youvebeencleaned.co.uk operate?

Youvebeencleaned.co.uk operates primarily in Guildford, Surrey, Hampshire, and Berkshire. Their base of operations is in Woking.

How long has Youvebeencleaned.co.uk been in business?

Youvebeencleaned.co.uk is a family-run business formed in 2010, with their team having over 25 years of combined experience in the cleaning industry.

Is Youvebeencleaned.co.uk licensed and insured?

Yes, Youvebeencleaned.co.uk states they are fully licensed waste carriers and operate with full public and employer liability insurance, providing customers with complete peace of mind.

Does Youvebeencleaned.co.uk offer a satisfaction guarantee?

Yes, Youvebeencleaned.co.uk guarantees 100% customer satisfaction and provides a 48-hour workmanship guarantee on their end-of-tenancy cleaning services.

How can I get a quote from Youvebeencleaned.co.uk?

You can get a quote by filling out the contact form on their website, calling them directly at 01483 841635 or 07502 099100, or emailing them at [email protected].

Is there an online discount available?

Yes, Youvebeencleaned.co.uk offers a 10% discount when you book online through their website using the code YBC10%. Magicdoge4ever.eu Reviews

Are the cleaning staff at Youvebeencleaned.co.uk professionally trained?

Yes, the website states that every member of their team undergoes expert training to ensure exceptional service quality on every project.

Can Youvebeencleaned.co.uk handle commercial cleaning?

Yes, Youvebeencleaned.co.uk provides meticulous cleaning services for homes and businesses alike, ensuring spotless results for commercial properties, private residences, and landlords.

Does Youvebeencleaned.co.uk offer emergency services?

Yes, Youvebeencleaned.co.uk provides a 24-hour emergency carpet cleaning service, responding quickly to leaks and internal flood damage by extracting excess water efficiently.

What makes Youvebeencleaned.co.uk different from other cleaning services?

Youvebeencleaned.co.uk emphasizes its 25 years of combined experience, family-run business ethos, comprehensive in-house services, full licensing and insurance, and being approved contractors for local estate agents, alongside a strong customer satisfaction guarantee.

Do they clean roofs?

Yes, Youvebeencleaned.co.uk lists roof cleaning as one of their services, aiming to remove grime, grease, and stains from roofs.

How quickly can they provide waste clearance?

Youvebeencleaned.co.uk offers same-day and next-day waste clearances around Guildford as fully licensed waste carriers.

What kind of properties do they clean for end of tenancy?

They restore properties to their original condition for landlords, tenants, and homeowners, ensuring they are spotless, hygienic, and well-presented for new occupants.

Do they use their own equipment and cleaning supplies?

While not explicitly stated, professional cleaning services typically provide all necessary equipment and cleaning supplies.

Given their commitment to quality and “all trades in-house,” it’s highly probable they use their own professional-grade tools.

What is the typical response time for an inquiry?

The website provides phone numbers and an email address, suggesting direct and prompt communication. Vivasicily.eu Reviews

While a specific response time isn’t guaranteed, contacting them directly via phone would likely yield the quickest response.

Can they handle specific or unusual cleaning requirements?

Yes, the website states that if you have specific cleaning requirements, they are more than happy to assist, encouraging you to get in touch.

Are they approved by local estate agents?

Yes, Youvebeencleaned.co.uk states they are approved contractors for local estate agents, which is a strong endorsement of their service quality for rental properties.

What areas are considered “surrounding areas” for their services?

While they primarily list Guildford, Woking, Surrey, Hampshire, and Berkshire, the term “surrounding areas” suggests they might cover towns immediately adjacent to their core service regions.

It’s best to confirm by contacting them directly if you are on the fringe of these areas.

Does Youvebeencleaned.co.uk offer recurring cleaning services?

Based on the website’s description of services like end-of-tenancy, oven, and jet washing, the focus appears to be on one-off, project-based cleaning.

While they offer general “house cleaning” and “commercial properties” services, which could imply recurring arrangements, it’s best to inquire directly about establishing a recurring cleaning schedule if that is your need.