What exactly is WhatsApp CRM by ManyContacts?
WhatsApp CRM by ManyContacts is a comprehensive platform designed to help businesses manage and consolidate all their WhatsApp interactions with customers in one centralized place. It acts as a shared inbox for your team, allowing multiple agents to handle conversations, automate replies, and track customer interactions for sales and support.
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How does ManyContacts help with sales?
ManyContacts helps boost sales by providing features like a visual drag-and-drop sales funnel to track leads, automatic conversation assignment, and the ability to schedule messages and reminders for follow-ups. It also allows you to use quick responses and chatbots to pre-qualify leads and automate sales processes, leading to increased conversion rates.
Can my whole team use ManyContacts at once?
Absolutely! ManyContacts is built for multi-agent teams. It provides a shared WhatsApp inbox where your entire team can collaborate to manage customer conversations from a single company number. You can assign chats to specific team members or departments, leave internal notes, and use an internal chat feature to keep everyone synchronized.
Does ManyContacts integrate with other business tools?
Yes, it does. ManyContacts integrates with popular CRM systems like HubSpot, Pipedrive, Odoo, and Salesforce. It also connects with automation tools such as Zapier, Make, and Pabbly Connect, allowing you to automate more complex workflows and sync your WhatsApp data with your existing business systems.
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Is there a free trial or a free version available?
Yes, ManyContacts offers a free “Starter” plan that allows you to start capturing leads instantly. Additionally, they often provide a 7-day free trial for their premium service, giving you a chance to explore its capabilities before committing to a paid plan.
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