Wecomputing.com Reviews

Based on checking the website Wecomputing.com, it appears to be a legitimate computer repair and data recovery service based in London.

The site clearly outlines its services, contact information, and physical location, suggesting it’s a real operational business rather than a scam.

This is a positive sign for anyone looking for reliable tech support, as transparent businesses tend to offer more trustworthy services.

It’s always good to find a service that openly shares its operational details, fostering a sense of security for potential customers. Americanbitesandscents.co.uk Reviews

The detailed breakdown of services, from laptop and desktop repairs to specialized data recovery for various devices and operating systems, indicates a focused and specialized approach.

They emphasize customer care and provide clear processes for booking repairs and diagnostics.

For those who rely heavily on their digital devices, having access to professional and prompt repair services is crucial.

This type of service aligns with promoting beneficial and practical solutions for everyday technological needs, ensuring devices are maintained and data is secured responsibly.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt. Panelstyle.co.uk Reviews

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Wecomputing.com Review & First Look

Upon a thorough examination of Wecomputing.com, the website presents itself as a dedicated and professional hub for computer repair and data recovery services in London.

The overall impression is one of clarity and functionality, designed to inform potential clients about their offerings and operational procedures.

Initial Impressions and Accessibility

The website’s design is straightforward, prioritizing ease of navigation and quick access to essential information. Instantlogodesign.com Reviews

Key contact details, including a phone number 020 7580 8496 and email [email protected], are prominently displayed at the top, along with their opening hours 11.00 - 18.00. This immediate transparency builds trust from the outset.

• Clean Layout: The layout is clean and uncluttered, making it easy for users to find what they’re looking for without distractions.
• Clear Call-to-Actions: Buttons like “BOOK DATA RECOVERY” and “Book Your Computer For Repair” are strategically placed, guiding users towards the next steps.
• Multilingual Support: The presence of language options English, Arabic, Chinese, Dutch, French, German, Italian, Portuguese, Russian, Spanish indicates an effort to cater to London’s diverse population, which is a significant positive.

Service Overview and Specializations

Wecomputing.com clearly outlines its core services: laptop and desktop repair, and data recovery.

They specifically mention expertise with a wide range of brands, including:

• Apple products: MacBook Pro, MacBook Air
• Windows-based laptops: Toshiba, Lenovo ThinkPad, Dell, Sony, Asus, Acer
• Desktop computers: Dell and other brands

The emphasis on both hardware and software issues, alongside specialized data recovery, suggests a comprehensive service offering.

Wecomputing.com Services

Wecomputing.com offers a robust suite of services designed to address common and complex issues faced by computer and mobile device users. Salthouseengland.co.uk Reviews

Their offerings span from fundamental hardware repairs to advanced data retrieval.

Laptop and Desktop Repair

This is a cornerstone of their business, covering a broad spectrum of issues that can plague personal and business machines.

• Hardware Diagnostics: They perform thorough diagnostics to pinpoint the exact problem. This is critical as many issues can stem from multiple components.
• Screen Replacements: A common repair, especially for laptops.
• DC Power Jack Repair: Essential for charging issues.
• Hard Drive Replacements: Often needed for failed drives or performance upgrades.
• Memory Upgrades: Boosting system performance.
• Operating System Issues:
  • Windows 10 Upgrades
  • Reinstallation of Windows 10
  • Malware and Virus Removal

Data Recovery Services

Perhaps their most specialized offering, data recovery is highlighted as a critical service, especially with options for “SAME DAY DATA RECOVERY DIAGNOSTICS.”

• Diverse Storage Media:
  • External hard disks
  • USB flash drives
  • SD memory cards
  • Laptop hard drives
  • Smartphone and Tablet data recovery
• Advanced Techniques: They mention the ability to work at a component level for flash memory failures, indicating a higher level of technical expertise beyond simple software recovery tools.
• Common Scenarios:
  • Lost or deleted files
  • Unresponsive or clicking hard drives
  • Water-damaged devices though the “000 Water Damaged Repairs” counter on the homepage seems to be a placeholder.

Business and Emergency Services

Recognizing the critical nature of IT for businesses, Wecomputing.com extends specialized services for corporate clients.

• Business Emergency Call: A dedicated line for urgent business needs.
• On-Site Visits: They offer to visit business offices to fix desktops, servers, and network communications, which is a significant convenience for companies.
• IT Technical Network Support: Includes yearly IT networking maintenance, IT support contracts, network implementation, disaster recovery, and IT connectivity.

Wecomputing.com Pros & Cons

When evaluating any service, it’s essential to weigh its strengths and potential drawbacks. Shop.brave.ua Reviews

Wecomputing.com, despite its clear focus on providing valuable tech support, has areas where it excels and others where more information or refinement could benefit potential customers.

Pros: What Wecomputing.com Does Well

Wecomputing.com presents several compelling advantages for individuals and businesses seeking computer repair and data recovery services in London.

• Specialized Expertise: They clearly articulate their ability to handle a wide array of devices and complex issues, from MacBooks to specific data recovery challenges like component-level flash memory repair. This specialization builds confidence that they can tackle difficult problems.
• Transparency in Process: The “Our Repair Process” section Book computer, Hardware Diagnostics, Quotation is a significant plus. Knowing that a price assessment is provided before any repair or data recovery begins is crucial for customer budgeting and trust. This eliminates unpleasant surprises often associated with tech repairs.
• Customer-Centric Approach:
  • 90-Day Satisfaction Guarantee: Offering a guarantee on repairs demonstrates confidence in their work and provides peace of mind to customers.
  • Post-Repair IT Technical Support: This commitment to continued support after the service is completed is an excellent value-add, showing they care about the long-term functionality of the repaired device.
  • Student Discount up to 15%: This initiative makes their services more accessible to a demographic often in need of affordable tech solutions.
  • Weekend Service with 10% Off: Catering to customers who might only have free time on weekends is a practical and thoughtful approach.
• Physical Presence and Accessibility: Being a “walk-in laptop and Computer Repair Center in London” with a clear address 1st floor, 24 Goodge street London W1T 2QF provides a tangible point of contact. This is often preferred over purely online services for sensitive repairs like data recovery.
• Business-Oriented Services: Their offering of on-site visits for businesses and IT support contracts addresses a key market need, showing versatility beyond individual consumer repairs.
• Multilingual Website: The availability of the website in multiple languages English, Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish significantly broadens its reach and caters to London’s diverse population. This is a thoughtful and inclusive approach.

Cons: Areas for Potential Improvement

While Wecomputing.com has many strengths, there are a few areas where they could enhance their online presence or clarify information.

• Limited Online Pricing Information: While they mention providing a quotation after diagnostics, specific fixed repair rates for common issues are not readily available online. Providing a basic price guide or estimated ranges for typical repairs e.g., screen replacement, OS reinstallation could help customers gauge costs before booking.
• Placeholder Data on Homepage: The “0000 Repaired Glasses,” “000 Water Damaged Repairs,” and “0000 Unlocked Phones” counters appear to be placeholders. While these are minor aesthetic issues, they can slightly undermine the professional impression if not updated with real, impactful statistics. Real data on successful repairs and happy customers would be far more compelling.
• Vague “Latest News” Section: The “Latest News” section shows very old dates September 10, 2021, and September 2, 2015. An outdated blog or news section can give the impression that the company is not actively updating its content or engaging with current tech trends. Regularly updated, relevant articles would be beneficial.
• Ambiguous “Read More” Links: Some “Read more” links, particularly those under “Data Recovery” and “Laptop Repair” in the initial service blocks, lead to generic or placeholder text about “fantasy world” or “leisure activities,” which doesn’t directly relate to the service. This needs to be corrected to provide valuable information.
• Lack of Customer Testimonials/Reviews on Site: While they claim “Happy Customer,” there isn’t a dedicated section for customer testimonials or direct links to third-party review platforms on the homepage. Social proof is powerful in building trust, and incorporating genuine reviews could greatly enhance their credibility.

Wecomputing.com Alternatives

While Wecomputing.com offers a comprehensive range of computer repair and data recovery services in London, it’s always wise to be aware of alternative options in the market.

This allows for comparison in terms of pricing, specialization, location, and customer reviews, ensuring you choose the best fit for your specific needs. Clearpassage.com Reviews

Local Independent Repair Shops

London, being a major city, is home to numerous independent computer repair shops.

These often offer personalized service and competitive pricing.

• Pros:
  • Often provide quick turnaround times.
  • Can be more flexible with specific repair needs.
  • May offer a more personal customer experience.
• Cons:
  • Quality of service can vary greatly.
  • May not have the same level of specialized equipment for complex issues like advanced data recovery.
• How to find them: A quick search on Google Maps for “computer repair London” or “laptop repair near me” will yield many results. Check their Google reviews and ratings thoroughly.

Manufacturer-Authorized Service Centers

For devices still under warranty, or for highly specialized repairs, going directly to an authorized service center e.g., Apple Store, Dell Service Center, Lenovo Service Centre can be beneficial.
* Guaranteed use of genuine parts.
* Technicians are specifically trained on their brand’s products.
* Repairs may be covered by warranty.
* Can be more expensive for out-of-warranty repairs.
* Turnaround times might be longer due to centralized repair processes.
* May not offer data recovery services for all scenarios.

• Examples:
  • Apple Store Genius Bar: For all Apple product repairs.
  • Currys PC World: Often an authorized repair center for various PC brands.

Data Recovery Specialists

For critical data loss scenarios where hardware repair is secondary to data retrieval, dedicated data recovery firms are the experts.
* High success rates with complex data loss e.g., physically damaged drives, forensic recovery.
* Utilize cleanrooms and highly specialized equipment.
* Typically much more expensive than general computer repair.
* Focus solely on data recovery, not general device repair.

• Examples in London: Data Recovery Hospital, Ontrack Data Recovery.

DIY Repair with Caution

For very simple issues, or if you have technical expertise, some repairs can be attempted yourself. However, this comes with significant risks.
* Potentially cost-saving.
* Instant gratification for simple fixes.
* Risk of causing further damage to the device.
* Voiding warranties.
* Lack of specialized tools or knowledge.
* Crucially, never attempt data recovery yourself from a physically damaged drive unless you are a professional. This can lead to permanent data loss. Manoramaonline.com Reviews

• Resources: iFixit.com offers repair guides and tools for various devices.

Mail-in Repair Services

Some companies operate entirely online, offering mail-in services for repairs.
* Convenient if no local options are suitable.
* Can sometimes be more competitive on pricing.
* Shipping times add to the overall repair duration.
* Risk of damage during transit.
* Less personal interaction.

• Examples: Various online laptop repair specialists.

When considering alternatives, it’s advisable to:

• Check online reviews: Google Reviews, Trustpilot, Yelp are good starting points.
• Compare quotes: Get a few estimates for your specific issue.
• Inquire about guarantees: What kind of warranty or guarantee do they offer on their repairs?
• Assess their specialization: Does the alternative service specifically cater to your device or type of issue?

How to Book Wecomputing.com Services

Booking a service with Wecomputing.com appears to be a straightforward process, designed to guide customers from initial contact to service completion.

Based on the information on their website, the steps are clearly outlined to ensure transparency and ease of access.

Step-by-Step Booking Process

Wecomputing.com emphasizes a three-step process for their repair and data recovery services: Evolutionmc.com.au Reviews

1. Book Your Computer/Device:

   • The website features prominent “Book Data Recovery” and “Book Your Computer For Repair” buttons. Clicking these will likely lead to an online form or a dedicated booking page.
   • Users will need to provide details about their device e.g., laptop, desktop, smartphone, tablet, the nature of the problem e.g., won’t start, broken screen, lost data, and their contact information.
   • They also offer direct contact via phone 020 7580 8496 and email [email protected] for booking or quick assistance, which can be useful for urgent inquiries or complex issues that require an initial discussion.

2. Hardware Diagnostics:

   • Once booked, customers are instructed to drop off their device at their physical location: 1st floor, 24 Goodge street London W1T 2QF.
   • This step involves a comprehensive assessment of the device to “detect and report anything wrong with it.” For Mac diagnostics, they mention a “fixed charge diagnostics.”
   • This diagnostic phase is crucial as it correctly identifies the root cause of the problem, ensuring that the subsequent repair addresses the actual issue and not just symptoms.

3. Quotation Making:

   • After the diagnostics are complete, Wecomputing.com will send a detailed quotation to the customer for authorization.
   • This commitment to providing the price before the actual repair or data recovery happens is a significant advantage, empowering the customer to make an informed decision without financial surprises.
   • Only upon the customer’s authorization will the repair work commence.

Additional Booking Information

• Walk-in Service: As a “walk-in” center, customers can likely visit the location during opening hours Mon–Fri: 10:00am–6:00pm, Saturday: 11:00am–3:00pm to discuss their issues directly or drop off devices, even without a prior online booking.
• Business Emergency Calls: Businesses with urgent issues can utilize their “Business Emergency Call” service, suggesting a dedicated and possibly faster response for corporate clients.
• Arranged Collection: For convenience, especially for businesses, they mention being able to “arrange collection of your hardware,” which is a valuable service for larger or multiple devices.

The booking process emphasizes convenience and transparency, allowing customers to understand what to expect before committing to any repair costs.

This structured approach helps in building trust and managing customer expectations effectively. Computerwizard.co.uk Reviews

Wecomputing.com Pricing

Understanding the pricing structure of any service is crucial before committing.

Wecomputing.com’s approach to pricing, as conveyed on their website, centers around transparency and a diagnostic-first model, though specific fixed rates for common issues are not extensively listed online.

Diagnostic-Based Quotation System

The core of Wecomputing.com’s pricing strategy is their “Quotation Making” step, which occurs after a preliminary hardware diagnostic.

• Pre-Repair Price Assessment: They explicitly state, “Making sure that you know the price before the repair or data recovery happens, we allow our customers to drop off their desktops, laptops, USB hard disks for a diagnostics and price assessment.” This means you won’t be charged for the repair until you’ve agreed to the cost.
• Fixed Charge for MAC Diagnostics: For Apple products, they mention a “fixed charge diagnostics.” While the specific amount isn’t published, this indicates a clear upfront cost for diagnosing Mac issues, which is helpful for budgeting.
• Transparency Focus: This diagnostic-first approach prioritizes transparency, preventing unexpected costs and building customer trust.

Factors Influencing Repair Costs

The final price for a repair or data recovery service will depend on several factors:

• Type of Device: Repairs for different devices laptops, desktops, smartphones, tablets, external drives can vary in complexity and parts cost.
• Nature of the Problem:
  • Software issues: Virus removal, OS reinstallation, or configuration are generally less expensive than hardware replacements.
  • Hardware replacements: The cost of parts e.g., screen, logic board, hard drive will significantly impact the total.
  • Data Recovery Complexity: This can range from simple file retrieval to advanced, component-level recovery from physically damaged drives, which can be significantly more expensive due to specialized equipment and expertise required.
• Time Required: While they mention “fixed repair rates at our Pc Repair Center for prevalent issues and per hour rates in case of other serious problems,” the specific breakdown isn’t online. More complex or time-consuming repairs will naturally cost more.

Discounts and Special Offers

Wecomputing.com highlights a few ways customers can save money: Bcccars.im Reviews

• Student Discount: “Student Discount up to 15%!” This is a significant saving for students, making their services more accessible.
• Weekend Offer: “Get Your PC Serviced or your data recovery on WeekEnds and Get 10% Off!” This incentivizes weekend appointments and provides a direct saving.
• Yearly IT Networking Maintenance: For businesses, they offer savings “When ordering yearly IT networking maintenance!” This suggests tiered pricing or discounts for long-term service contracts.

Comparison to Industry Norms

In the London computer repair market, the diagnostic-first model is common, particularly for complex issues.

While some smaller shops might offer fixed rates for very common repairs e.g., a specific iPhone screen replacement, the variability in computer problems often necessitates a diagnostic fee before a firm quote can be given.

Wecomputing.com’s approach seems to align with industry best practices for comprehensive repair services.

To get an accurate price, the best course of action is to:

1. Contact them directly: Explain your issue to their experts via phone or email.
2. Book a diagnostic: Bring your device in for their assessment to receive a precise quotation.

Wecomputing.com vs. Competitors

Understanding how it stacks up against its rivals is crucial for making an informed decision. Qonvey.in Reviews

The primary competitors range from large chain stores and manufacturer-authorized centers to smaller independent shops and specialized data recovery firms.

Wecomputing.com’s Niche and Strengths

Wecomputing.com positions itself as a professional walk-in center with a broad range of services. Its key strengths include:

• Hybrid Service Model: It bridges the gap between general repair shops and specialized data recovery firms. Many smaller shops might not handle complex data recovery from physically damaged drives, and dedicated data recovery firms often don’t do general laptop repairs. Wecomputing.com claims expertise in both.
• Transparency in Pricing Post-Diagnostic: Their clear process of providing a quotation after diagnostics but before repair is a significant trust-builder, setting them apart from less transparent operations that might charge for services upfront without a clear assessment.
• Customer Guarantees: The 90-day satisfaction guarantee and post-repair IT support are strong differentiators, indicating confidence in their work and a commitment to long-term customer satisfaction. Many smaller shops might offer a shorter guarantee or no post-repair support.
• Business Services: Offering on-site visits and IT support contracts for businesses gives them an edge over competitors focused solely on individual consumers.
• Multilingual Support: This is a notable advantage in a cosmopolitan city like London, making their services accessible to a wider demographic than competitors who only operate in English.

Comparisons with Specific Competitor Types

1. Vs. Large Chain Stores e.g., Currys PC World, John Lewis:

   • Wecomputing.com Advantage: Often more flexible and personalized service, potentially faster turnaround for certain repairs, and potentially more specialized in data recovery. They may also be more cost-effective for out-of-warranty repairs.
   • Chain Store Advantage: Wider geographical presence, perceived reliability of a large brand, and often manufacturer-authorized for a broader range of brands.

2. Vs. Manufacturer-Authorized Service Centers e.g., Apple Store, Dell Service Centers:

   • Wecomputing.com Advantage: May offer quicker diagnostics and repairs for non-warranty issues, broader service scope e.g., repairing multiple brands, data recovery for any device, and potentially more competitive pricing for out-of-warranty work.
   • Manufacturer Advantage: Guaranteed genuine parts, factory-trained technicians, and warranty coverage if applicable.

3. Vs. Small Independent Local Shops: Uitgekookt.nl Reviews

   • Wecomputing.com Advantage: Appears more structured and professional, offers specific guarantees 90-day satisfaction, and seems to have more specialized equipment for advanced data recovery. Their physical location and opening hours are clearly stated, suggesting a stable operation.
   • Independent Shop Advantage: Can sometimes offer extremely competitive pricing or very quick fixes for simple issues. However, quality and reliability can vary widely.

4. Vs. Dedicated Data Recovery Firms e.g., Ontrack, Data Recovery Hospital:

   • Wecomputing.com Advantage: Offers general computer repair alongside data recovery, making it a one-stop shop for many users. Their pricing might be more accessible for less severe data loss scenarios compared to high-end forensic recovery labs.
   • Dedicated Firm Advantage: Unparalleled expertise and facilities e.g., Class 100 cleanrooms for the most severe data loss scenarios, often preferred for mission-critical data. However, they are typically much more expensive and don’t do general repairs.

Conclusion on Competition

Wecomputing.com carves out a strong position by offering a comprehensive, transparent, and customer-focused service that spans both general computer repair and specialized data recovery.

While it may not compete on sheer scale with large chains or the highly specialized forensic capabilities of top-tier data recovery labs, its blend of services, clear process, and customer-friendly policies make it a strong contender for individuals and small businesses in London seeking reliable tech support.

How to Cancel Wecomputing.com Service

Canceling a service or subscription typically refers to recurring payments or ongoing contracts.

Based on the information available on Wecomputing.com’s homepage, their primary offerings are one-off repair and data recovery services, along with potential yearly IT networking maintenance contracts for businesses. Faatehstore.com Reviews

Therefore, the concept of “canceling a subscription” primarily applies to these business contracts or perhaps an ongoing repair process.

Cancelling a Business IT Networking Maintenance Contract

If a business has entered into a yearly IT networking maintenance contract with Wecomputing.com, the cancellation process would typically be governed by the terms outlined in that specific service agreement.

• Review the Contract: The first and most crucial step is to refer to the written contract or service level agreement SLA signed when initiating the IT support services. This document will contain specific clauses regarding:

  • Notice Period: The amount of advance notice required before termination e.g., 30, 60, or 90 days.
  • Termination Clauses: Conditions under which either party can terminate the agreement e.g., breach of contract, non-payment, or simply for convenience.
  • Early Termination Fees: Whether any penalties or fees apply if the contract is canceled before its natural expiry date.
  • Process for Notification: How to formally notify Wecomputing.com of your intent to cancel e.g., written notice via email or postal mail.

• Contact Wecomputing.com Directly: Even if the contract outlines the process, it’s always best to initiate contact with their team directly.

  • Phone: Call their business line 020 7580 8496 and speak with their IT support or management team.
  • Email: Send a formal email to [email protected], clearly stating your intent to cancel the IT networking maintenance contract, referencing your business name and any contract ID.
  • In-Person: If feasible, visiting their London office 1st floor, 24 Goodge street London W1T 2QF to discuss the cancellation in person might also be an option, though written confirmation should still follow.

• Document Everything: Keep a detailed record of all communications, including dates, times, names of people spoken to, and copies of emails or letters sent. This documentation can be vital if any disputes arise. Oliveplanet.in Reviews

Cancelling a Repair or Data Recovery Request

For one-off repair or data recovery services, the term “cancellation” typically means withdrawing your device before the repair work has commenced or been completed.

• Before Quotation Authorization: If you have dropped off your device for diagnostics but have not yet authorized the repair/data recovery based on their quotation, you can usually simply inform them that you wish to collect your device without proceeding. There might be a diagnostic fee involved, especially for Mac diagnostics, as explicitly mentioned on their site.
• After Quotation Authorization but Before Completion: If you have authorized the repair but wish to cancel before it’s finished, you should immediately contact them.
  • Feasibility: Depending on how far along the repair process is e.g., parts ordered, work already started, cancellation might incur costs for parts already procured or labor already expended.
  • Discussion: It’s best to discuss the situation openly with Wecomputing.com to understand any potential charges or next steps.

Given that Wecomputing.com prides itself on customer care and transparency, it’s reasonable to expect a clear and fair process for managing cancellations, particularly for ongoing contracts, as long as the terms are followed.

Frequently Asked Questions

What services does Wecomputing.com offer?

Wecomputing.com offers comprehensive computer repair services for laptops and desktops including MacBooks, Toshiba, Lenovo, Dell, Sony, Asus, Acer, specializing in hardware diagnostics, screen and component replacements, OS reinstallation, virus removal, and advanced data recovery from various storage media. They also provide IT support for businesses.

Where is Wecomputing.com located?

Wecomputing.com is located at 1st floor, 24 Goodge street London W1T 2QF.

They operate as a walk-in laptop and computer repair center.

What are Wecomputing.com’s operating hours?

Wecomputing.com is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday from 11:00 AM to 3:00 PM. They are closed on Sundays.

How can I contact Wecomputing.com?

You can contact Wecomputing.com by phone at 020 7580 8496 or by email at [email protected].

They also offer a direct contact form on their website.

Does Wecomputing.com offer same-day data recovery?

Yes, Wecomputing.com states they offer “SAME DAY DATA RECOVERY DIAGNOSTICS” and in some cases, can retrieve data in a couple of hours for certain walk-in data recovery scenarios.

What brands of computers do they repair?

They repair a wide range of brands including MacBook Pro and MacBook Air, Toshiba laptops, Lenovo ThinkPad, Dell laptops and desktops, Sony computers, Asus, and Acer laptops, among others.

Do I get a quote before the repair?

Yes, Wecomputing.com’s repair process includes a “Quotation Making” step where they perform hardware diagnostics and then send you a detailed quotation for your authorization before any repair or data recovery work begins.

Is there a diagnostic fee?

For Mac diagnostics, Wecomputing.com explicitly mentions a “fixed charge diagnostics.” For other devices, while not explicitly stated, a diagnostic fee is common practice before providing a repair quote if you decide not to proceed with the repair.

What kind of guarantee do they offer on repairs?

Wecomputing.com provides a 90-day satisfaction guarantee on their repairs, ensuring that customers are satisfied with the service provided.

Do they offer IT support for businesses?

Yes, Wecomputing.com offers IT technical network support to small and medium businesses, including IT support contracts, network implementation, disaster recovery, and IT connectivity with immediate IT support response. They also offer on-site visits for businesses.

Can I get a discount as a student?

Yes, Wecomputing.com offers a student discount of up to 15%. You should inquire about the requirements to avail of this discount.

Is there a discount for weekend services?

Yes, you can “Get Your PC Serviced or your data recovery on WeekEnds and Get 10% Off!”

What types of data recovery do they perform?

They perform data recovery from various sources including external hard disks, USB flash drives, SD memory cards, laptop hard drives, and can recover lost data from most smartphones and tablets.

They also handle deleted file recovery and recovery from unresponsive or clicking hard drives.

Can they recover data from physically damaged drives?

Yes, they indicate advanced capabilities, mentioning the ability to “remove your storage chip, work on a component level to recover your data when your flash memory has failed,” which suggests expertise beyond simple software recovery.

Do they offer on-site repair services?

Yes, for business customers, Wecomputing.com offers on-site visits to business offices to fix desktops, servers, and network communications.

What is their repair process?

Their repair process involves three main steps: 1. Book your computer, 2. Hardware Diagnostics, and 3. Quotation Making where they provide a price before proceeding with the repair.

Do they provide support after the repair?

Yes, Wecomputing.com states that they provide “IT technical support after repairs” to their customers.

How long does a typical computer repair take?

The website mentions, “We usually require two to three days to repair the computer, but it can take more time than committed in case of significant damage.”

Can they help with virus and malware removal?

Yes, among their software support services, Wecomputing.com explicitly lists “Virus removal” and “Malware removal.”

Do they repair iPhones and other smartphones?

The website mentions “fix the iPhone screen” and “Smartphone & Tablet data recovery,” indicating they handle repairs and data recovery for these devices.