Vickeryandutteridge.com Review

Based on looking at the website Vickeryandutteridge.com, it appears to be a legitimate optometry practice based in Chingford, UK, focusing on eye care services and designer frames.

The website provides a good amount of information about their services, team, and commitment to customer service, which is a solid starting point.

However, from a strict review perspective, particularly for an audience valuing ethical and comprehensive information, there are areas where it could be more robust.

Overall Review Summary:

• Website Clarity: High. The site clearly states its purpose and services.
• Service Offerings: Comprehensive for an optometry practice, including eye exams, myopia control, dry eye treatment, and emergency care.
• Product Transparency: Good, listing major designer brands for frames.
• Team Information: Available, with names and roles, enhancing trustworthiness.
• Contact Information: Clear, providing phone, WhatsApp, and physical address.
• Ethical Initiatives: Notable for their “1 Frame = 1 Tree” initiative, partnering with More:Trees.
• Online Booking/Pricing: Lacking direct online booking or explicit pricing details, which is a common expectation for modern service businesses.
• Customer Reviews/Testimonials: Absent on the homepage, making it harder for new visitors to gauge reputation instantly.
• Privacy Policy/Terms of Service: Not immediately visible or linked from the homepage, which is a significant point of concern for user data and transparency.
• Accessibility Statement: Not found, which is crucial for ensuring the website is usable by everyone.

While Vickeryandutteridge.com presents itself as a reputable optometry service with a clear focus on eye care and a commendable environmental initiative, the absence of crucial elements like easily accessible privacy policies, terms of service, and direct online booking functionality means it doesn’t meet the highest standards of a fully transparent and user-friendly online presence.

For those seeking complete clarity and convenience, these missing elements are notable.

Best Alternatives for Ethical and Comprehensive Eye Care & Eyewear:

When considering alternatives, particularly for those who prioritize ethical business practices, comprehensive service, and transparency, looking at established and well-regarded optometrists or eyewear retailers that offer a strong online presence alongside their physical services is key.

These alternatives often excel in clear communication, online tools, and a robust commitment to customer privacy and satisfaction.

• Warby Parker

  • Key Features: Renowned for their “Home Try-On” program, offering five frames to try for free. They have a strong “Buy a Pair, Give a Pair” social mission, donating glasses to those in need. Offers comprehensive eye exams in their retail locations.
  • Average Price: Mid-range, typically $95 to $195 for prescription glasses including lenses.
  • Pros: Transparent pricing, excellent customer service, strong social impact, stylish designs, convenient online and in-store experience.
  • Cons: Limited physical locations compared to traditional chains, selection might be narrower than some large retailers.

• Zenni Optical

  • Key Features: Known for highly affordable prescription eyewear. Wide variety of styles, colors, and lens options. Virtual try-on tool available.
  • Average Price: Very affordable, starting from $6.95 for basic frames with lenses, varying up to $50-$100 for more premium options.
  • Pros: Extremely budget-friendly, huge selection, easy online ordering process.
  • Cons: No in-person fitting or eye exams, entirely online experience may not suit everyone, returns might involve shipping costs.

• EyeBuyDirect

  • Key Features: Offers a broad selection of frames and lenses, frequent sales and discounts. Provides virtual try-on and a 14-day fit and style guarantee.
  • Average Price: Affordable to mid-range, with frames starting around $20 and going up to $100+.
  • Pros: Good balance of price and quality, wide variety of styles, regular promotions, strong return policy.
  • Cons: Primarily an online retailer, so no in-person services, can be overwhelming with too many choices.

• LensCrafters

  • Key Features: Large chain with numerous physical locations, offering comprehensive eye exams, a wide range of designer frames, and fast in-store lens crafting.
  • Average Price: Higher end, often $200-$500+ for frames and lenses, depending on brand and lens features.
  • Pros: Convenient for in-person service and immediate dispensing, professional staff, extensive brand selection, accepts many insurance plans.
  • Cons: Can be more expensive than online-only retailers, focus on sales may feel pushy to some.

• America’s Best Contacts & Eyeglasses

  • Key Features: Known for their value propositions, often offering two pairs of glasses and an eye exam for a single low price. Focuses on affordability.
  • Average Price: Very affordable, often around $70 for two pairs and an exam.
  • Pros: Excellent value, includes eye exams, numerous physical locations.
  • Cons: Frame selection might be more limited than designer boutiques, lens options may be basic unless upgraded.

• GlassesUSA.com

  • Key Features: One of the largest online eyewear retailers, offering a vast selection of prescription glasses, sunglasses, and contact lenses. Frequent sales and a virtual try-on tool.
  • Average Price: Mid-range, with options from budget to designer, typically $50-$200+.
  • Pros: Huge inventory of brands and styles, competitive pricing, good customer support, 100% money-back guarantee.
  • Cons: Online-only model, requires accurate prescription input from the customer.

• Costco Optical

  • Key Features: Offers competitive pricing on prescription glasses, contact lenses, and eye exams where available. Known for high-quality lenses and frames.
  • Average Price: Generally affordable to mid-range, often providing good value for the quality.
  • Pros: Excellent value for money, quality products, convenient for Costco members, professional service.
  • Cons: Requires a Costco membership, limited selection compared to dedicated eyewear stores, not all locations have an optical center.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Vickeryandutteridge.com Review & First Look

When you first land on Vickeryandutteridge.com, you’re greeted with a straightforward, clean design that immediately tells you what they do: they’re an optometry practice.

The initial impression is one of professionalism, aiming to convey trust and expertise.

The homepage prominently features a welcome message, highlighting their location in Chingford and their commitment to high standards of optical care.

This is a good start, as clarity is paramount for any service-based business.

Initial Impressions of the Homepage

The website’s layout is intuitive, guiding visitors through their key offerings.

You don’t have to dig deep to understand that they provide eye exams, various treatments, and a selection of frames.

This user-friendly approach ensures that potential clients can quickly find the information they need.

The visual elements are neat, with a professional color scheme that doesn’t overwhelm the user.

• Clear Value Proposition: “Providing the highest standard of optical care.”
• Professional Design: Clean, uncluttered, and easy to navigate.
• Service Highlight: Quick access to information on eye exams, myopia control, dry eye treatment, and emergency eye care.

Crucial Missing Information

Despite the positive initial impression, a detailed review reveals some critical omissions that are typically expected from a modern, trustworthy business website.

Transparency is key, and several elements that instill confidence in online interactions are conspicuously absent or hard to find. Commercialtilingsolutionsltd.com Review

• Lack of Privacy Policy: A clear and accessible privacy policy is fundamental for any website collecting user data even if just through contact forms. Without it, users are left wondering how their information is handled. This is a significant red flag in terms of data protection and user trust.
• Absence of Terms of Service/Use: Similarly, a Terms of Service document outlines the rules and agreements between the user and the website. Its absence can lead to ambiguity regarding liabilities, service limitations, and user responsibilities.
• Pricing Transparency: There’s no indication of service costs or price ranges for frames. While specific pricing might require a consultation, general price ranges or a statement about insurance acceptance could be beneficial.
• Customer Testimonials/Reviews: Although the site claims a “Strong Reputation,” there are no direct testimonials or links to external review platforms like Google Reviews or Yelp on the homepage to substantiate this claim. This makes it harder for new visitors to verify their reputation independently.

Vickeryandutteridge.com Features

Vickeryandutteridge.com does a decent job of outlining the specific services and products they offer.

This section provides a more in-depth look at what they present as their core competencies and offerings.

Comprehensive Eye Care Services

The website clearly lists a range of eye care services, emphasizing their commitment to thorough evaluations and modern diagnostic tools.

This suggests a practice that stays current with optometric advancements.

• Comprehensive Eye Exams: These include “a thorough evaluation of your eye health, visual acuity, and eye muscle function.” They mention using “the latest technology to detect and diagnose eye diseases and conditions.”
• Myopia Control: This is a specialized service for nearsightedness, aiming “to slow down the progression of the condition and prevent further vision loss.” This indicates a focus on long-term eye health management.
• Dry Eye Treatment: They offer “a variety of treatments, including prescription eye drops and lifestyle changes, to relieve dry eye symptoms and improve your eye health.” This addresses a common and often debilitating condition.
• Contact Lens Fitting: Their optometrists are described as “experts in fitting all types of contact lenses,” including specialty lenses for astigmatism and presbyopia.
• Emergency Eye Care: This is a crucial service for acute issues like “eye injuries, infections, or sudden vision changes,” with a clear call to “Contact us immediately.”

Advanced Diagnostic Technology

The website highlights specific technologies used in their practice, which lends credibility and suggests a commitment to accurate diagnosis and treatment.

• Zeiss Humphrey Visual Fields Assessments: A standard for detecting and monitoring glaucoma and neurological conditions.
• Optical Coherence Tomography OCT: This is a highly advanced imaging technique for detailed cross-sectional views of the retina, optic nerve, and anterior segment. This is a significant tool for early detection of many eye diseases.
• Digital Photography: Likely for documenting the health of the retina and optic nerve over time.
• Retinal Screening: Essential for detecting conditions like diabetic retinopathy and macular degeneration.

Designer Frames and Lenses Selection

Vickery & Utteridge emphasizes their range of eyewear, catering to different styles and preferences, including exclusive offerings.

• Wide Selection: They carry “a wide selection of designer frames and lenses from top brands” such as Calvin Klein, Polo Ralph Lauren, and Tiffany.
• Exclusive Tiffany Frames: A notable point is their claim of “exclusivity to Tiffany frames in the Chingford area,” which can be a draw for customers seeking premium, unique options.
• Brands Listed: Tiffany, Silhouette Swarovski, Polo Ralph Lauren, Vogue, Calvin Klein, Charmant.

Vickeryandutteridge.com Pros & Cons

Every service has its strengths and weaknesses.

For Vickeryandutteridge.com, a balanced look reveals areas where they excel and areas where they fall short, particularly when evaluated against modern digital standards and ethical considerations.

Pros of Vickeryandutteridge.com

The website showcases several strong points that could attract potential clients, particularly those in their local area.

• Clear Service Offerings: The website effectively communicates the range of eye care services available, from routine exams to specialized treatments like myopia control and emergency care. This clarity helps potential patients understand if their needs can be met.
• Emphasis on Professionalism: The mention of “highly qualified optometrists” and “impeccable customer service” combined with the clear listing of their team members Avni Verma, Mohammed Abedean, Sunil Mattu, Asha Malde, Nicki Everitt, Humayra Jahan, Kathryn Frost, Aliki Kroustis fosters a sense of trust and expertise.
• Highlighting Advanced Technology: The explicit mention of technologies like Zeiss Humphrey Visual Fields, OCT, and Digital Photography suggests a commitment to modern diagnostic capabilities, which is a significant advantage for patient care.
• Local Exclusivity: The claim of being the “only store in the Chingford area to offer Tiffany frames” is a strong unique selling proposition that could attract customers interested in high-end, exclusive eyewear.
• Environmental Initiative: The partnership with More:Trees to plant one tree for every frame sold is an excellent example of corporate social responsibility. This initiative not only benefits the environment but also resonates positively with environmentally conscious consumers. The specific mention of their virtual forest link https://www.moretrees.eco/forests/157605 and the impact calculation removes ~0.3 tonnes of CO2 per tree adds credibility to this effort.
• Transparent Location and Contact Information: The website provides a clear physical address, phone number, WhatsApp contact, and opening hours, making it easy for customers to get in touch or visit. The “We Have Moved!” section with detailed directions is also very helpful.

Cons of Vickeryandutteridge.com

Despite the positive aspects, there are significant areas where the website falls short, particularly in terms of digital transparency, user experience, and modern expectations. Opro-tec.com Review

These points are crucial for a comprehensive review.

• Lack of Privacy Policy and Terms of Service: This is arguably the most critical drawback. The absence of easily accessible links to a privacy policy and terms of service is a major concern for user data protection and legal transparency. In an age where data privacy is paramount, this omission can significantly erode trust. Users need to know how their personal information is collected, stored, and used.
• Absence of Pricing Information: The website offers no indication of service costs or general price ranges for frames. While detailed pricing might require a consultation, providing a general idea or stating that they accept certain insurance plans would be beneficial for potential clients.
• Limited Customer Testimonials/Reviews: While the website states a “Strong Reputation,” there are no direct customer testimonials or links to external review platforms on the homepage. This makes it challenging for new visitors to independently verify the quality of their service based on past customer experiences.
• No Blog or Educational Content: The site primarily functions as a static brochure. The absence of a blog or educational content about eye health, common eye conditions, or eyewear trends is a missed opportunity to engage visitors, build authority, and provide valuable information beyond basic service descriptions.
• Minimal “About Us” Detail: While team members are listed, a more detailed “About Us” section that tells the story of the practice, its founding principles, or the individual philosophies of the optometrists could build deeper rapport and trust with potential clients.
• Reliance on Social Media for Updates: While they link to Facebook and Instagram, the “Latest Updates” section on the website itself is minimal, primarily focusing on Easter opening hours and a WhatsApp contact. A more robust news or updates section on the website would provide a centralized source of information.

Vickeryandutteridge.com Alternatives

For those seeking eye care services and eyewear, a variety of alternatives exist, ranging from large retail chains to online-only platforms, each with its own advantages.

The best choice depends on individual priorities, whether it’s convenience, price, selection, or in-person service.

When looking for ethical and comprehensive options, considering their commitment to customer privacy and transparency is crucial.

Retail Chains with Physical Locations

These offer the benefit of in-person consultation, eye exams, and fitting services, which are invaluable for many.

• LensCrafters: A prominent name in optical retail, known for its extensive network of stores and a wide selection of designer frames. They often offer on-site lens crafting, allowing for quick turnaround times.
  • Pros: Widespread physical presence, comprehensive in-store services, large brand selection, often accept insurance.
  • Cons: Can be on the pricier side compared to online alternatives.
• America’s Best Contacts & Eyeglasses: Focuses on affordability, often with bundled deals for eye exams and multiple pairs of glasses.
  • Pros: Very budget-friendly, includes eye exams in many offers, good for basic needs.
  • Cons: Frame selection might be more limited to value brands.
• Pearle Vision: Emphasizes personalized care and community involvement, with a focus on comprehensive eye health.
  • Pros: Localized care, experienced optometrists, range of services, good reputation for customer service.
  • Cons: Pricing can be higher, fewer locations than some larger chains.
• Target Optical: Combines the convenience of a retail store with a dedicated optical department, often staffed by independent optometrists.
  • Pros: Convenient location within Target stores, competitive pricing, good for quick visits.
  • Cons: Selection might be smaller than specialized optical stores.
• Costco Optical: Offers competitive prices on quality eyewear and eye exams for Costco members.
  • Pros: Excellent value for quality products, professional service.
  • Cons: Requires Costco membership, selection may be limited, fewer standalone stores.

Online Eyewear Retailers

These platforms offer convenience, often lower prices, and a vast selection, though they require a current prescription and don’t provide in-person fitting.

• Warby Parker: A popular online-first brand known for its stylish frames, home try-on program, and a strong social mission.
  • Pros: Transparent pricing, ethical “Buy a Pair, Give a Pair” model, convenient try-on, some physical stores available.
  • Cons: Limited in-store services outside of major cities, primarily online experience.
• Zenni Optical: Known for extremely affordable eyewear, making it accessible to a wide range of budgets.
  • Pros: Unbeatable prices, vast selection, frequent deals.
  • Cons: Entirely online, requires precise self-measurement for optimal fit.
• EyeBuyDirect: Offers a good balance of price, selection, and regular promotions, with a focus on virtual try-on tools.
  • Pros: Affordable with good variety, frequent discounts, user-friendly website.
  • Cons: Purely online, so no in-person support.
• GlassesUSA.com: A large online retailer with a huge inventory of brands, from budget to high-end, and competitive pricing.
  • Pros: Massive selection, competitive pricing, good return policy.
  • Cons: Can be overwhelming due to the sheer number of options.

Independent Optometrists and Boutiques

These often provide a more personalized experience, with a strong focus on custom solutions and curated selections.

• Local Independent Optometrists: Searching for local, highly-rated independent practices in your area often yields excellent results. These practices typically offer personalized care, advanced diagnostic tools, and a focus on building long-term patient relationships.
  • Pros: Highly personalized care, strong doctor-patient relationships, often use advanced equipment, unique frame selections.
  • Cons: Might be more expensive, selection of frames could be smaller than large chains.
• Specialty Eyewear Boutiques: These focus on unique, artisanal, or high-fashion frames that aren’t widely available elsewhere.
  • Pros: Exclusive designs, high-quality craftsmanship, personalized styling advice.
  • Cons: Very high price point, limited practical services beyond frame sales.

Each of these alternatives offers a different approach to eye care and eyewear, providing consumers with a broad spectrum of choices depending on their specific needs and preferences.

It’s always advisable to check online reviews and their website for transparency regarding privacy policies and terms of service before committing. Transferbigfiles.com Review

How to Cancel Vickeryandutteridge.com Subscription / Free Trial

The website for Vickery & Utteridge Optometrists does not indicate any subscription services or free trials for their optical care.

As a local optometry practice, their primary model is based on appointment-based services and direct sales of eyewear.

Therefore, the concept of “canceling a subscription” or “free trial” as one might with a software service or a product subscription doesn’t directly apply here.

Understanding Their Service Model

Vickery & Utteridge operates as a traditional healthcare service provider combined with a retail outlet for eyewear.

• Appointment-Based: Services like eye exams, myopia control treatments, and contact lens fittings are scheduled appointments.
• Product Sales: Frames and lenses are purchased directly from their practice.

What to “Cancel” or Adjust

If you need to “cancel” something related to Vickery & Utteridge, it would typically fall into these categories:

• Canceling an Appointment: If you have an upcoming eye exam, follow-up, or fitting appointment, you would need to contact them directly.
  • Method: The most straightforward way to cancel or reschedule an appointment is by calling their main phone number: 020 8529 1703.
  • WhatsApp: They also mention a WhatsApp contact option https://wa.me/+447311384034, which could be used for rescheduling or inquiries.
  • Best Practice: Provide ample notice e.g., 24-48 hours to allow them to offer the slot to another patient. This is standard professional courtesy in healthcare.
• Canceling an Order Frames/Lenses: If you’ve placed an order for glasses or contact lenses and wish to cancel it, you would need to act quickly, preferably before the order has been processed or sent to the lab.
  • Method: Immediately contact them via phone 020 8529 1703 to explain your situation.
  • Policy: Their website doesn’t explicitly state a cancellation policy for orders, so it would depend on their internal procedures and the stage of your order. Be prepared that custom orders e.g., prescription lenses might be non-refundable once production has begun.
• Returns/Exchanges: If you have received glasses or contact lenses and wish to return or exchange them e.g., due to fit, prescription issue, or dissatisfaction, this falls under their return policy.
  • Method: Contact the practice directly to inquire about their return and exchange policy.
  • Website Information: The website does not detail a specific return policy, which is another area where transparency could be improved. You would need to ask about their guarantee or warranty on products purchased.

In essence, because Vickeryandutteridge.com operates as a localized, service-oriented business, all interactions regarding cancellations or changes would need to be handled through direct communication with their staff.

There isn’t a digital self-service portal for managing subscriptions or trials, as these are not part of their business model.

Vickeryandutteridge.com Pricing

The website for Vickery & Utteridge Optometrists does not provide any specific pricing information for their services or products.

This is a common practice for many private healthcare providers, as costs can vary significantly based on individual needs, the complexity of the eye exam, specific treatments, and the type of frames and lenses chosen.

However, for potential clients, the absence of even a general price range can be a point of friction. Geotrust.com Review

Why Pricing Might Not Be Publicly Listed

There are several reasons why an optometry practice might choose not to list prices on its website:

• Customized Services: Eye care is highly personalized. The cost of an eye exam can depend on whether it’s a routine check-up, a specialist glaucoma assessment, or a detailed dry eye consultation.
• Variable Product Costs: The price of frames can range dramatically from basic, value options to high-end designer brands. Lens costs also vary based on prescription strength, coatings anti-reflective, anti-scratch, progressive designs, and materials.
• Insurance and Benefit Plans: Many patients use private health insurance or employer-sponsored benefit plans to cover part or all of their optical costs. Listing a fixed price might not reflect the actual out-of-pocket expense for insured patients.
• Competitive Reasons: Some practices prefer not to list prices publicly to avoid direct comparisons with competitors or to allow for more flexible pricing strategies.

How to Obtain Pricing Information

If you are considering Vickery & Utteridge and need to understand their pricing, your best approach is direct inquiry:

• Phone Call: The most effective method would be to call them directly at 020 8529 1703. You can ask about:
  • The cost of a standard eye examination.
  • If there are separate charges for specific assessments like OCT or visual field tests.
  • A general price range for frames e.g., “What’s the starting price for frames?” or “What’s the typical range for designer frames?”.
  • Whether they work with specific insurance providers or offer direct billing.
• In-Person Visit: While less convenient for a price check, visiting the practice might allow you to browse frames and inquire about costs directly with a dispensing optician.
• WhatsApp Inquiry: They offer a WhatsApp contact option https://wa.me/+447311384034, which could be a convenient way to ask about general pricing without making a phone call, especially for simple questions.

What to Expect General Industry Trends

While specific to Vickery & Utteridge, here’s a general idea of what costs might look like in a private optometry practice in the UK:

• Eye Exam: A private eye examination in the UK can range from £25 to £60+, depending on the comprehensiveness and the technologies used. Specialized tests like OCT might be an additional fee or included in a premium exam package.
• Frames:
  • Budget options: From £50 – £100
  • Mid-range/Popular brands: From £100 – £250
  • Designer/Exclusive brands like Tiffany: From £250 – £500+
• Lenses: Lens costs vary widely based on prescription, material, and coatings.
  • Basic single vision lenses: From £40 – £100
  • Progressive/varifocal lenses: From £150 – £400+
  • Coatings anti-reflective, blue light, anti-scratch: Typically £30 – £100 per pair.
• Contact Lens Fitting/Supply: Fitting fees can range from £30 – £80, with the cost of lenses varying based on type daily, monthly and brand.

It is always advisable to get a clear quote for both the examination and any eyewear before committing to a purchase, especially if you have a specific budget in mind or are relying on insurance coverage.

Environmental and Ethical Practices

Vickeryandutteridge.com highlights a notable environmental initiative, which is a significant positive point in their overall review. Their partnership with more:trees demonstrates a commitment to sustainability and contributes to global environmental efforts.

The “1 Frame = 1 Tree” Initiative

This initiative is prominently featured on their homepage and shows a clear effort to give back and mitigate environmental impact.

• Direct Impact: For every pair of frames they sell, they commit to planting one tree. This is a direct, measurable contribution to reforestation efforts.
• Partnership Credibility: They have teamed up with more:trees, an organization dedicated to reforestation. Providing a link to www.moretrees.eco/benefits and their specific virtual forest link https://www.moretrees.eco/forests/157605 adds transparency and allows customers to verify the initiative and see the collective impact. As of the homepage text, they proudly display “Trees Planted: .”
• Environmental Awareness: The website educates visitors on the benefits of tree planting, explaining how “Trees capture and absorb carbon dioxide from the air while releasing oxygen in its place” and quantifies the CO2 removal ~0.3 tonnes per tree over its growth life, equivalent to 732.90 miles of car CO2. This demonstrates an understanding of the issue and encourages customers to participate in a meaningful way.
• Alignment with Values: For environmentally conscious consumers, this initiative aligns their purchase with a positive social and ecological impact, making the choice to buy from Vickery & Utteridge more appealing.

Other Ethical Considerations

While the tree-planting initiative is commendable, a holistic view of ethical practices extends to other areas that are not as clearly articulated on the website.

• Supply Chain Ethics: There is no information regarding the ethical sourcing of their frames or lenses. For designer brands, this typically involves ensuring fair labor practices and sustainable material sourcing. Transparency in this area would further enhance their ethical standing.
• Waste Management: As an optical practice, they generate waste from old frames, lens packaging, and contact lens blisters. Information on their recycling programs or waste reduction efforts would add another layer to their environmental commitment.
• Accessibility of Services: While their physical location is clearly stated, information about accessibility for individuals with disabilities e.g., wheelchair access is not readily available on the website.
• Community Engagement Beyond Trees: Apart from the tree planting, there isn’t information about other community engagement, local sponsorships, or support for local health initiatives, which could strengthen their community ties.

In summary, Vickery & Utteridge’s “1 Frame = 1 Tree” initiative is a strong positive ethical point, showcasing a genuine effort towards environmental stewardship.

However, further transparency on supply chain ethics and waste management would provide a more comprehensive picture of their overall ethical commitment.

How to Get in Touch with Vickeryandutteridge.com

Effective communication channels are vital for any service-based business. Jogroup.eu Review

Vickeryandutteridge.com provides several ways for prospective and existing clients to get in touch, emphasizing traditional and modern methods.

Primary Contact Methods

The website clearly lists the main ways to reach them, making it easy for users to find the necessary information quickly.

• Phone: This is the most prominent contact method, with the number 020 8529 1703 displayed multiple times across the homepage, including in large, clickable formats. This suggests it’s their preferred and most responsive channel for immediate inquiries and appointment booking.
  • Availability: Their listed opening hours for phone calls are Monday – Friday: 8.30am – 5.30pm and Saturday: 9.00am – 1.00pm.
• WhatsApp: They have recently introduced a WhatsApp contact option, which is a modern and convenient addition. A clear button and mention of it on their “Latest Updates” section and Facebook page indicate their embrace of contemporary communication tools.
  • Link: The WhatsApp link provided is https://wa.me/+447311384034.
  • Benefit: This allows for asynchronous communication, which can be preferred by many who don’t want to make a phone call or need to send quick questions or documents.
• In-Person Visit: As a physical practice, they encourage in-person visits during business hours.
  • Address: 20 Station Road, Chingford, E4 7BE.
  • Location Map: A “Link to location map” is provided, which directs to Google Maps, aiding navigation. This is a crucial detail for a physical business.

Social Media Engagement

While not direct contact methods for urgent matters, their social media presence serves as an additional point of contact for general inquiries, updates, and community engagement.

• Facebook: They encourage users to “Follow us on Facebook for regular updates @vickeryandutteridge.” The direct link is provided: https://www.facebook.com/pg/vickeryandutteridge/.
• Instagram: Similarly, they advise following them on Instagram @vickeryandutteridge, with the link: https://www.instagram.com/vickeryandutteridge.
• Purpose: These platforms are typically used for broader announcements, sharing news, showcasing new frames, and engaging with their community rather than for booking appointments or sensitive medical inquiries.

Missing Contact Options

While the provided methods are good, there are some common contact options that are notably absent:

• Email Address: A direct email address for general inquiries would be a useful addition, allowing for more detailed written communication or sending documents. Many users prefer email for non-urgent matters.
• Contact Form: A dedicated contact form on their website could streamline inquiries, ensure all necessary information is collected upfront, and integrate directly with their internal communication systems. This is often more professional than just relying on WhatsApp for detailed queries.

In conclusion, Vickeryandutteridge.com offers robust phone and in-person contact options, supplemented by a convenient WhatsApp feature and social media presence.

The addition of a direct email address or a website contact form would further enhance their accessibility and provide more varied communication avenues for their diverse clientele.

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FAQ

What is Vickeryandutteridge.com?

Vickeryandutteridge.com is the official website for Vickery & Utteridge Optometrists, an optometry practice located in Chingford, UK, specializing in comprehensive eye care services and the sale of prescription glasses and contact lenses.

What services does Vickery & Utteridge offer?

Vickery & Utteridge offers a wide range of services including comprehensive eye exams, myopia control treatments, dry eye treatments, contact lens fittings, and emergency eye care.

They also utilize advanced diagnostic technologies like Zeiss Humphrey Visual Fields assessments and Optical Coherence Tomography OCT.

Does Vickery & Utteridge sell designer frames?

Yes, Vickery & Utteridge carries a wide selection of designer frames from top brands such as Calvin Klein, Polo Ralph Lauren, Vogue, Silhouette Swarovski, Charmant, and exclusively offers Tiffany frames in the Chingford area. Coinmastersfx.com Review

Is Vickeryandutteridge.com a trustworthy website?

Based on the information provided, Vickeryandutteridge.com appears to represent a legitimate local optometry practice with clear service descriptions and contact information.

However, the absence of an easily accessible privacy policy or terms of service on their website is a notable missing element for full digital trustworthiness.

Can I book an appointment online with Vickery & Utteridge?

No, the website does not offer an online booking system.

Appointments must be booked by calling their phone number at 020 8529 1703 or contacting them via WhatsApp.

Does Vickery & Utteridge have a privacy policy?

A privacy policy is not prominently linked or easily accessible on the Vickeryandutteridge.com homepage, which is a significant drawback for user transparency and data protection.

What are the operating hours for Vickery & Utteridge?

Vickery & Utteridge Optometrists are open Monday to Friday from 8:30 am to 5:30 pm, and on Saturday from 9:00 am to 1:00 pm. They are closed on Sundays and Bank Holidays.

How can I contact Vickery & Utteridge?

You can contact Vickery & Utteridge by phone at 020 8529 1703, via WhatsApp at https://wa.me/+447311384034, or by visiting their practice at 20 Station Road, Chingford, E4 7BE during business hours.

Does Vickery & Utteridge offer emergency eye care?

Yes, they offer emergency eye care services for patients experiencing eye injuries, infections, or sudden vision changes, advising immediate contact for prompt treatment.

What is the “1 Frame = 1 Tree” initiative?

Vickery & Utteridge has partnered with more:trees to plant one tree for every pair of frames they sell.

This initiative aims to help combat climate change by offsetting carbon emissions. Paritex.com Review

Can I see how many trees Vickery & Utteridge has planted?

Yes, the website provides a link to their virtual forest at https://www.moretrees.eco/forests/157605, where you can see the number of trees they have planted through their partnership.

Are there any customer reviews or testimonials on Vickeryandutteridge.com?

No, while the website states they have a “Strong Reputation,” there are no direct customer testimonials or links to external review platforms visible on the homepage to substantiate this claim.

Does Vickery & Utteridge provide pricing information on their website?

No, the website does not list specific pricing for their eye exams, treatments, or eyewear products.

You would need to contact them directly for cost inquiries.

What alternatives are there to Vickeryandutteridge.com for eye care?

Alternatives include large optical retail chains like LensCrafters, America’s Best Contacts & Eyeglasses, online retailers like Warby Parker, Zenni Optical, and other local independent optometrists.

Do they offer myopia control treatments?

Yes, Vickery & Utteridge offers myopia control treatments to help slow down the progression of nearsightedness and prevent further vision loss.

What advanced technologies do they use for eye examinations?

They use advanced technologies such as Zeiss Humphrey Visual Fields assessments, Optical Coherence Tomography OCT, digital photography, and retinal screening.

What is their return policy for frames or lenses?

Their website does not explicitly state a return policy for frames or lenses.

It is recommended to contact them directly to inquire about their specific policies before making a purchase.

Did Vickery & Utteridge move locations recently?

Yes, they moved to a new Chingford location 20 Station Road, Chingford, E4 7BE from Wednesday, February 9th, 2022. Their new practice is a short walk from their previous one. Kingofseatcovers.com Review

Is an email address available for contact?

No, a direct email address is not listed on the Vickeryandutteridge.com homepage for general inquiries.

Communication is primarily encouraged via phone, WhatsApp, or in-person visits.

How does Vickery & Utteridge ensure customer service?

Their website states that their professional optometrists and dispensing opticians “take time with each and everyone to ensure our impeccable customer service is maintained.”undefined