Trustedtechteam.com Reviews

Based on checking the website, Trustedtechteam.com appears to be a legitimate and highly specialized provider of Microsoft licensing, support, and professional services for businesses.

Their platform focuses on helping organizations of all sizes navigate the complexities of Microsoft’s cloud Microsoft 365, Azure and on-premise solutions, aiming to optimize costs and enhance operational efficiency.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Trustedtechteam.com: A Deep Dive into Microsoft Solutions

Trustedtechteam.com positions itself as an indispensable partner for businesses grappling with Microsoft’s expansive ecosystem.

In an era where digital transformation is paramount, the efficient management of software licenses, robust technical support, and strategic implementation of cloud and on-premise solutions are critical.

This section dissects their core offerings and how they aim to simplify these often-daunting tasks for their clientele.

The Licensing Labyrinth: Simplifying Microsoft Procurement

Microsoft licensing can be a true maze, with countless SKUs, varying agreements, and complex compliance requirements.

Trustedtechteam.com aims to be the guiding light through this labyrinth.

• Expert Guidance: They emphasize providing expert guidance to ensure businesses acquire the right solutions, not just any solution. This involves a deep understanding of a client’s current infrastructure and future growth projections.
• Cost Optimization Mastery: A recurring theme across their testimonials is significant cost savings. For instance, one client, Tom Jensen, VP of IT Procurement & Asset Mgt., reported a 27% reduction in annual Microsoft spend. Geoff Bowden, IT Service Manager, highlighted an “obscene amount” of savings, around 180,000 GBP. This isn’t pocket change. it’s a strategic advantage.
• Calculator Tools: The website features practical tools like the Windows Server Calculator and SQL Server Calculator. These tools are designed to help organizations input their specifications and receive a detailed overview of their licensing needs, potentially demystifying complex calculations. This proactive approach to transparency and self-service is a strong indicator of their commitment to clarity.

Comprehensive Cloud Solutions: Microsoft 365 and Azure Expertise

The shift to cloud computing is undeniable, and Microsoft’s Azure and Microsoft 365 suites are at the forefront of this revolution.

Trustedtechteam.com provides specialized resources and support for these critical platforms.

• Microsoft 365: This encompasses everything from productivity suites like Office applications to collaboration tools like Teams, and security features. Trusted Tech Team offers expertise in deploying, managing, and optimizing these services for businesses.
• Azure: Microsoft Azure is a vast cloud computing platform offering Infrastructure as a Service IaaS, Platform as a Service PaaS, and Software as a Service SaaS. Their services likely include Azure migration, cost management, security implementation, and performance tuning.
• Growing Cloud Customer Base: The site proudly states they serve 6,000 cloud customers, indicating substantial experience and a growing footprint in the cloud services market. This figure suggests a proven track record in assisting businesses with their cloud journeys.

On-Premise Solutions: Catering to Traditional Infrastructures

While the cloud is ascendant, many businesses still rely heavily on on-premise infrastructure due to various factors like legacy systems, regulatory compliance, or specific performance needs. Trustedtechteam.com hasn’t abandoned this segment.

• Easy Procurement: They offer “easy procurement for all Microsoft on-prem products.” This suggests streamlined processes for acquiring licenses for Windows Server, SQL Server, Exchange Server, and other foundational on-premise software.
• Extensive On-Premise Customer Base: With 40,000 on-prem customers, their expertise in this domain is undeniable. This large customer base points to their ability to cater to a diverse range of industries and organizational sizes that still depend on traditional IT setups.
• Hybrid Solutions: While not explicitly stated, their dual focus on cloud and on-premise solutions strongly implies they can assist businesses in creating robust hybrid environments, leveraging the best of both worlds. This flexibility is crucial for modern enterprises.

Professional Services: Implementation, Migration, and Optimization

Beyond just selling licenses, Trustedtechteam.com offers hands-on professional services, which are critical for maximizing the value of Microsoft investments. This is where strategic IT planning comes to life.

• Implementation: They assist with the initial setup and configuration of Microsoft 365 and Azure environments, ensuring a smooth rollout tailored to specific business needs. This often involves intricate network configurations, user provisioning, and security baselining.
• Migration: Transitioning data, applications, and workloads from on-premise to cloud, or between different cloud environments, is a complex undertaking. Their migration services aim to minimize downtime and ensure data integrity.
• Optimization: This service focuses on fine-tuning existing Microsoft environments for better performance, cost efficiency, and security. This could involve rightsizing Azure resources, optimizing Microsoft 365 licensing, or enhancing security postures. Mike Russo, National Director, CX Process Improvement, noted that Trusted Tech Team’s services helped them “scale our infrastructure, improve our security posture, and drive ROI.”

Technical Support: The Backbone of Business Continuity

Downtime is a business killer. Eyewear-club.com Reviews

Robust and responsive technical support is paramount for any organization relying on complex IT systems.

Trustedtechteam.com places a significant emphasis on its support offerings.

• 24/7 Availability: They highlight 24/7 technical support for Microsoft 365 and Azure, ensuring that help is available whenever an issue arises, regardless of time zones. This level of availability is a premium offering for businesses operating around the clock.
• Impressive Metrics: The website showcases compelling support statistics:
  • 99.3% customer satisfaction: This is an exceptionally high figure, suggesting that their support team consistently meets or exceeds customer expectations.
  • 5-minute average first response time: In a world where every minute of downtime costs money, a rapid initial response is invaluable.
  • 85% of tickets resolved in-house: This indicates a highly skilled and knowledgeable support team that can handle most issues without escalation, leading to faster resolutions.
  • 10x faster than going direct: This bold claim suggests they can cut through the red tape and bureaucracy often associated with direct vendor support, providing a more agile and efficient experience.

Why Businesses Choose Trustedtechteam.com: The Differentiators

The market for IT solutions is competitive.

Trustedtechteam.com aims to stand out through several key differentiators that resonate with business leaders and IT professionals.

• US-Based Experts and Support: This can be a significant advantage for many US-based businesses, offering closer communication, cultural understanding, and often, more immediate assistance without language barriers.
• Quick and Reliable Guidance: In IT, quick and accurate advice can prevent costly mistakes. Their focus on rapid, reliable guidance is a testament to their commitment to proactive problem-solving.
• Masters at Cost Optimization: As evidenced by multiple testimonials, their ability to identify and implement cost-saving strategies for Microsoft licensing and services is a core strength. This translates directly to improved bottom lines for their clients.
• Customer Reputation: Kevin Turner, former Microsoft COO, even commented on their “incredible customer reputation,” stating, “You have to earn that every single day.” This external validation from a high-profile industry figure adds significant credibility.

Building Business Resilience: Beyond Just Software

Ultimately, Trustedtechteam.com aims to help businesses build resilience.

• Strategic Partnerships: They position themselves not just as a vendor, but as a strategic partner, helping businesses make informed decisions about their technology stack. John Kreis, Director of Corporate IT, noted that switching to them “allowed us to optimize our licensing and save hundreds of thousands of dollars. This helps position us for our next acquisition.” This demonstrates their impact on broader business strategy.
• Focus on Outcomes: The testimonials consistently highlight tangible business outcomes – reduced spend, improved security posture, better client experiences, and enhanced business outcomes. This focus on measurable results is what truly sets them apart in a crowded market.

Frequently Asked Questions

What is Trustedtechteam.com?

Trustedtechteam.com is a specialized provider of Microsoft licensing, support, and professional services, helping businesses optimize their Microsoft cloud Microsoft 365, Azure and on-premise solutions.

What services does Trustedtechteam.com offer?

Trustedtechteam.com offers Microsoft licensing procurement, cloud solutions Microsoft 365, Azure, on-premise solutions, professional services implementation, migration, optimization, and 24/7 technical support.

Is Trustedtechteam.com legitimate?

Yes, based on the information provided on their website including testimonials from industry figures and reported customer satisfaction rates, Trustedtechteam.com appears to be a legitimate and established company in the Microsoft solutions space.

How does Trustedtechteam.com help with Microsoft licensing?

They provide expert guidance to help businesses right-size their licensing needs, offer cost optimization strategies, and provide calculator tools for Windows Server and SQL Server to detail licensing requirements.

Can Trustedtechteam.com help reduce Microsoft spend?

Yes, multiple testimonials on their website claim significant cost savings, with one client reporting a 27% reduction in annual Microsoft spend and another saving around 180,000 GBP. Autovaux.co.uk Reviews

What kind of technical support does Trustedtechteam.com offer?

They offer 24/7 technical support for Microsoft 365 and Azure, with a reported 5-minute average first response time, 85% of tickets resolved in-house, and a 99.3% customer satisfaction rate.

Are their technical support services faster than going direct to Microsoft?

Based on their website’s claims, they state their support is “10x faster than going direct,” suggesting a more agile and efficient support experience.

What is their customer satisfaction rate for support?

Trustedtechteam.com reports an impressive 99.3% customer satisfaction rate for their technical support offerings.

How many cloud customers does Trustedtechteam.com have?

They report having 6,000 cloud customers, indicating substantial experience with Microsoft 365 and Azure environments.

How many on-premise customers does Trustedtechteam.com have?

They report having 40,000 on-premise customers, showcasing extensive experience with traditional Microsoft on-premise products.

Do they offer services for both Microsoft 365 and Azure?

Yes, Trustedtechteam.com provides expert resources and support for both Microsoft 365 and Azure cloud solutions.

What are their professional services?

Their professional services include implementing, migrating, and optimizing Microsoft 365 and Azure environments for businesses.

Are the experts and support staff US-based?

Yes, the website highlights that they have “US-based experts and support” for their services.

How quickly can I get a quote from Trustedtechteam.com?

They aim to provide a quote in 30 minutes or less during business hours.

Does Trustedtechteam.com provide tools for self-assessment of licensing needs?

Yes, they offer online tools such as the Windows Server Calculator and SQL Server Calculator to help organizations assess their licensing requirements. Ambientn.com Reviews

What industries does Trustedtechteam.com serve?

While not explicitly listing industries, their services are tailored to businesses of various sizes that utilize Microsoft products, as evidenced by diverse testimonials from different organizational roles.

How does Trustedtechteam.com differentiate itself from other IT solution providers?

They differentiate themselves through expert guidance, significant cost optimization abilities, quick and reliable support metrics, and a focus on building business resilience with Microsoft solutions.

Has Trustedtechteam.com received recognition from high-profile individuals?

Yes, Kevin Turner, former Microsoft COO, is quoted on their website praising their “incredible customer reputation.”

Can Trustedtechteam.com help with both new implementations and optimizing existing Microsoft setups?

Yes, their professional services cover both initial implementation and the optimization of existing Microsoft 365 and Azure environments.

What is the average first response time for their technical support?

The average first response time for their technical support is reported to be 5 minutes.