Based on looking at the website, Totallooktiles.co.uk appears to be an online retailer specializing in a wide range of tiles for various applications, from floor and wall tiles to designer and outdoor options. The site emphasizes “Affordable Style,” “Free Sample Service,” “Fast Delivery,” and “Expert Advice,” aiming to be a comprehensive solution for tiling needs. While the site presents a professional facade with clear product categories and contact information, a deeper dive into user experiences and logistical details is crucial for a complete understanding of its service quality. This review will dissect various aspects of Totallooktiles.co.uk, from its product offerings and pricing strategy to its customer service and overall user experience, providing insights to help potential buyers make informed decisions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org. Thehifiguy.co.uk Reviews

Table of Contents

Totallooktiles.co.uk Review & First Look

Totallooktiles.co.uk immediately presents itself as a dedicated online tile merchant with a strong focus on both aesthetics and practicality.

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The homepage is well-organized, showcasing popular products and highlighting key service benefits.

Initial Impressions of the Website Layout

The site is intuitive, with clearly labeled navigation menus for different tile types Floor Tiles, Wall Tiles, Bathroom Tiles, etc. and materials & accessories.

This structure allows for easy browsing and helps users quickly locate specific products.

The visual presentation is clean, with high-quality images of tiles, which is essential for an online tile store where customers cannot physically inspect the products. Aqua-lush.co.uk Reviews

Prominised Features and Services

Affordable Style: The website frequently promotes sales and discounted items, suggesting a commitment to competitive pricing. For instance, several porcelain tiles are listed with significant reductions, like the Fashion Anthracite 3D Effect Metallic Porcelain Tiles, originally £49.90, now £29.90.
Free Sample Service: This is a critical feature for tile purchases, as color, texture, and finish can vary greatly in person. Offering free samples reduces buyer risk and enhances confidence in online purchases.
Fast Delivery: While “fast” is subjective, the promise of quick delivery is appealing for projects with tight deadlines. Actual delivery times and reliability would be key factors to assess in customer reviews.
Expert Advice: The site mentions expert advice, implying customer support is available for design queries, tile suitability, and installation tips. This could be a significant advantage for DIY enthusiasts or those new to tiling.
Tile Calculator: A practical tool integrated on the site, allowing customers to calculate the required number of boxes based on their area measurements. This helps minimize waste and ensures adequate supply.

Totallooktiles.co.uk Product Range

Totallooktiles.co.uk offers an extensive selection, catering to diverse tastes and project requirements.

The product categories are broad, covering various materials, sizes, and aesthetic finishes.

Diversity of Tile Types

The website categorizes its products into:

Floor Tiles: Essential for any living space, offering durability and aesthetic appeal.
Wall Tiles: Designed for lighter wear, focusing on decorative elements and splash protection.
Bathroom Tiles: Specializing in moisture-resistant and visually appealing options suitable for wet environments.
Designer Tiles: Likely featuring unique patterns, textures, or high-end finishes for a bespoke look.
Metallic Tiles: A contemporary choice, adding a modern and edgy touch to interiors.
Mosaic Tiles: Versatile for intricate designs, backsplashes, or decorative accents.
Large Porcelain Slabs: Ideal for a seamless, grand appearance in larger areas, reducing grout lines.
Outdoor Tiles: Specifically designed to withstand external elements, offering slip resistance and durability for patios and walkways.

Materials and Finishes Available

The site showcases a range of materials, primarily focusing on porcelain and ceramic. Examples include:

Porcelain Tiles: Known for their durability, low water absorption, and suitability for both indoor and outdoor use. Many featured products like the City Beige Porcelain Tiles are porcelain.
Ceramic Tiles: Often used for wall applications, offering a wide array of colors and patterns, such as the Motion Chevron Grey Matt Ceramic Wall Tiles.
Metallic Effect: Tiles like the “Fashion Anthracite 3D Effect Metallic Porcelain Tiles” indicate a variety of finishes beyond standard matte or gloss.
Glitter Finishes: The “Night Dark Grey Glitter Porcelain Tiles” suggest unique aesthetic options are available.

The breadth of selection means that whether a customer is looking for a rustic, modern, minimalist, or luxurious look, Totallooktiles.co.uk likely has options to match. Prcelectricalservicesltd.co.uk Reviews

Totallooktiles.co.uk Pricing and Value

The website heavily emphasizes “Affordable Style” and features numerous sale items, indicating a competitive pricing strategy.

However, assessing true value requires looking beyond the sale prices and considering the quality and overall cost of a project.

Analyzing Discounted vs. Regular Pricing

Many popular items are listed with substantial discounts, such as the Motion Chevron Grey Matt Ceramic Wall Tiles reduced from £49.90 to £9.90. This significant reduction suggests that customers can find genuine bargains. However, it’s worth noting that “was” prices can sometimes be inflated to make current discounts appear more attractive. It’s advisable for customers to compare prices with other retailers to ensure they are getting a truly competitive deal.

Example Sale Items:
- Fashion Anthracite 3D Effect Metallic Porcelain Tiles 60 x 60cm: Was £49.90, Now £29.90 approx. 40% off
- Night Dark Grey Glitter Porcelain Tiles 60 x 60cm: Was £48.90, Now £29.90 approx. 39% off
- City Beige/Anthracite/Grigio Porcelain Tiles 90 x 90cm: Was £62.90, Now £44.03 approx. 30% off

Understanding “Tiles by the Whole Box Only” Policy

The website clearly states: “We sell our tiles by the whole box only. This helps give you the best price possible and ensures you have additional tiles in your order for wastage and cuts needed to complete your project.“

Pros: This policy can be beneficial for larger projects, as it simplifies ordering, potentially reduces shipping costs per tile, and provides necessary spares for cuts, breakages, or future repairs. This aligns with industry best practices for tile ordering, where a certain percentage typically 10-15% is recommended for waste.
Cons: For very small projects or touch-ups, this policy might lead to over-ordering and higher upfront costs, as customers cannot buy individual tiles. This could be a minor drawback for those with extremely precise needs or minimal wastage.

Totallooktiles.co.uk Delivery and Returns

Understanding the logistical aspects of an online tile purchase is crucial, given the weight and fragility of tiles. Nordiclip.com Reviews

Totallooktiles.co.uk provides some information on deliveries, collections, and returns.

Shipping and Logistics Information

The website mentions “Fast Delivery” as a key benefit, but specific delivery timelines or costs are not immediately visible on the homepage.

Customers would need to proceed to checkout or consult a dedicated delivery policy page for detailed information.

Standard Practice: For heavy goods like tiles, delivery often involves palletized shipments, which can incur higher costs and require specific access for delivery vehicles. It is essential for customers to confirm these details before purchasing.
Showroom Collection: The presence of physical showrooms Watford and London suggests an option for customer collection, which can be beneficial for reducing delivery costs or for urgent pick-ups. The Watford showroom has established opening hours for collections Monday-Friday, 8:30 am – 5:00 pm. Sunday, 10:00 am – 4:00 pm. The London showroom is “Temporarily Closed For Refurbishment.”

Returns and Refunds Policy

The website links to “Deliveries, Collections And Returns” under its information section.

A comprehensive return policy is vital for customer confidence, especially for bulk purchases. Firearmupgrades.com Reviews

Key elements to look for in the detailed policy would include:

Return Window: How many days do customers have to return items?
Condition of Returns: Must tiles be in their original packaging and undamaged?
Restocking Fees: Are there any charges for returning items?
Return Shipping: Who bears the cost of return shipping for heavy, fragile goods?
Damaged Goods Policy: What is the procedure if tiles arrive damaged? This is particularly important for tiles, where transit damage can be a concern.

A clear and fair policy minimizes disputes and ensures a smooth post-purchase experience.

Totallooktiles.co.uk Customer Support and Showrooms

Totallooktiles.co.uk emphasizes “Expert Advice” and provides contact information, suggesting a focus on customer service.

The existence of physical showrooms further enhances their accessibility and allows for a more personal touch.

Accessing Expert Advice and Support

Phone Support: A prominent “CALL US NOW 01923 729 966” number is displayed, indicating direct phone access to customer service. This is often preferred by customers for immediate queries.
Online Contact: The “Contact Us” link in the footer likely leads to a contact form or email address for written inquiries.
Mailing List: The option to “Join our mailing list” suggests a channel for receiving updates, offers, and potentially tips or advice.

Showroom Experience and Benefits

Totallooktiles.co.uk operates two showrooms: Antoniopizzaalessandro.com Reviews

Watford Showroom:
- Address: Unit 1E Sandown Road, Watford, WD24 7UB
- Opening Hours: Monday – Friday: 8:30 am – 5:00 pm. Saturday: Closed. Sunday: 10:00 am – 4:00 pm Warehouse Closed
- Tel: 01923 729 966
- Benefit: Allows customers to physically see and feel the tiles, compare different options, and get personalized advice from staff. This is invaluable for large purchases where tactile experience is preferred.
London Showroom:
- Address: 1185 Finchley Road, London, NW11 0AA
- Opening Hours: Monday – Friday: Temporarily Closed For Refurbishment. Saturday: Closed. Sunday: Closed
- Tel: 0203 093 1688
- Note: The temporary closure for refurbishment is an important detail for customers planning a visit. Once reopened, it will offer similar benefits to the Watford location.

The combination of online presence with physical showrooms provides a hybrid shopping experience, catering to both those who prefer online convenience and those who desire a hands-on approach.

Totallooktiles.co.uk Pros & Cons

Based purely on the information available on the Totallooktiles.co.uk homepage, here’s a summary of its apparent strengths and potential areas for consideration.

Advantages for Customers

Wide Product Selection: A comprehensive range of tiles floor, wall, bathroom, outdoor, metallic, mosaic, large slabs catering to diverse needs and styles.
Competitive Pricing & Sales: Frequent promotions and significant discounts on various tiles suggest good value for money.
Free Sample Service: Reduces purchase risk and allows customers to evaluate products firsthand before committing to a large order.
Tile Calculator Tool: A practical utility that helps customers accurately estimate the quantity of tiles needed, potentially saving time and reducing waste.
Physical Showrooms: Offers customers the opportunity to see products in person, receive expert advice, and potentially collect orders, providing a tangible touchpoint for an online business.
Customer Support Access: Clear phone number for direct contact, suggesting readily available assistance.
Focus on Affordability & Style: The brand messaging clearly targets customers looking for both aesthetic appeal and cost-effectiveness.

Areas for Consideration

“Whole Box Only” Policy: While beneficial for larger projects, it might lead to over-ordering for very small jobs or repairs, increasing upfront costs.
Lack of Detailed Delivery Costs/Timelines on Homepage: Specific shipping information cost, estimated delivery time is not immediately visible, requiring deeper navigation or inquiry. This can be a point of friction for quick decision-making.
London Showroom Temporarily Closed: Customers in the London area might be inconvenienced by the ongoing refurbishment, limiting their physical interaction options to the Watford location.
Dependence on Online Reviews: Without direct testimonials on the homepage, new customers would rely on external review platforms to gauge actual service quality, delivery reliability, and product consistency. The website itself doesn’t feature customer reviews prominently.

Totallooktiles.co.uk Alternatives

When considering purchasing tiles, it’s always wise to explore alternatives to ensure you’re getting the best product, price, and service for your specific needs.

Here are some general categories of alternatives you might consider in the UK market.

Online Tile Retailers

Many online platforms specialize in tiles, offering competitive pricing and wide selections. Fallout-hosting.com Reviews

They often compete on delivery speed, sample services, and niche product ranges.

Tile Giant: A well-known UK retailer with a strong online presence and numerous physical stores. They offer a vast range of tiles, tools, and accessories, often with various promotions.
Walls and Floors: Another major online and in-store tile specialist in the UK, known for a huge selection of tiles, often with detailed product descriptions and inspiring room sets.
Topps Tiles: One of the largest tile retailers in the UK, with an extensive network of stores and a robust online platform. They often focus on quality and offer expert advice, with various price points.
Victorian Plumbing / Victorian Bathrooms for bathroom-specific tiles: While primarily bathroom retailers, they often have a strong selection of bathroom-suitable tiles, which can be convenient if you’re buying other bathroom fixtures.

Local Tile Showrooms and Independent Merchants

Supporting local businesses can offer several benefits:

Personalized Service: Often provide highly tailored advice and attention.
Ability to See and Feel Tiles: Crucial for large purchases, allowing you to assess quality, color, and texture in person.
Immediate Collection: For urgent projects, you might be able to pick up tiles directly.
Support Local Economy: Contributes to the community.
Negotiation: Sometimes, independent stores offer more flexibility on pricing, especially for larger orders.

Large DIY and Home Improvement Stores

These retailers often have a basic to moderate selection of tiles and can be a good option for standard or budget-friendly projects.

B&Q: Offers a range of tiles, tools, and adhesives, catering to DIY enthusiasts.
Homebase: Similar to B&Q, with a selection of tiles and tiling supplies.
Wickes: Known for its trade focus, but also serves the general public with various building materials, including tiles.

When choosing an alternative, consider factors like:

Project Size: Small projects might benefit from local stores where you can buy individual tiles if needed.
Budget: Compare prices across different retailers, including delivery costs.
Product Specificity: If you need highly specialized or unique tiles, a dedicated tile specialist might have more options.
Timeframe: How quickly do you need the tiles? Check estimated delivery times.
Customer Service: Research reviews for responsiveness and problem resolution.

Frequently Asked Questions

What types of tiles does Totallooktiles.co.uk offer?

Totallooktiles.co.uk offers a comprehensive range of tiles including Floor Tiles, Wall Tiles, Bathroom Tiles, Designer Tiles, Metallic Tiles, Mosaic Tiles, Large Porcelain Slabs, and Outdoor Tiles. Abiestyn.com Reviews

Does Totallooktiles.co.uk offer free samples?

Yes, Totallooktiles.co.uk advertises a “Free Sample Service” to help customers assess the tiles before making a larger purchase.

What are the main benefits of buying from Totallooktiles.co.uk?

Key benefits highlighted on their website include “Affordable Style,” “Free Sample Service,” “Fast Delivery,” and “Expert Advice.”

Can I calculate how many tiles I need on the Totallooktiles.co.uk website?

Yes, the website features a “TILE CALCULATOR” tool that allows you to input your area measurements to estimate the total number of boxes required.

Do Totallooktiles.co.uk sell individual tiles?

No, Totallooktiles.co.uk states, “We sell our tiles by the whole box only.” This policy helps ensure you have enough tiles for cuts and wastage.

Where are Totallooktiles.co.uk’s showrooms located?

Totallooktiles.co.uk has a showroom in Watford Unit 1E Sandown Road, Watford, WD24 7UB and a London showroom 1185 Finchley Road, London, NW11 0AA which is currently closed for refurbishment. Hardings-solicitors.co.uk Reviews

What are the opening hours for the Watford showroom?

The Watford showroom is open Monday – Friday: 8:30 am – 5:00 pm, and Sunday: 10:00 am – 4:00 pm Warehouse Closed. It is closed on Saturdays.

Is the London Totallooktiles.co.uk showroom currently open?

No, the London showroom is “Temporarily Closed For Refurbishment.”

How can I contact Totallooktiles.co.uk?

You can contact them by phone at 01923 729 966 for the Watford location, or 0203 093 1688 for the London location.

They also likely have a “Contact Us” section on their website.

Does Totallooktiles.co.uk offer outdoor tiles?

Yes, they have a dedicated category for “Outdoor Tiles” and also mention “Outdoor Porcelain Slabs 20 mm.” Cross-roads.io Reviews

Are the tiles on Totallooktiles.co.uk suitable for bathrooms?

Yes, they offer a specific category for “Bathroom Tiles” and also have “Complete Bathrooms” listed under their information section.

What materials are common for tiles sold on Totallooktiles.co.uk?

Based on product listings, porcelain and ceramic tiles appear to be common materials, with various finishes like metallic, glitter, and matt.

How do I know if the “sale” prices on Totallooktiles.co.uk are good deals?

While the website shows significant discounts, it’s recommended to compare the “Now” prices with other reputable tile retailers to confirm you are getting a truly competitive deal.

What is the purpose of the “Tile Calculator” on their website?

The Tile Calculator helps customers accurately determine the quantity of tiles in boxes needed for their specific project area, factoring in necessary wastage.

What is the importance of a “Free Sample Service” when buying tiles online?

A free sample service is crucial because it allows customers to physically examine the color, texture, finish, and quality of the tiles before committing to a large order, minimizing the risk of dissatisfaction. Stald-direkte.dk Reviews

Does Totallooktiles.co.uk offer trade accounts or discounts for professionals?

The website does not explicitly mention trade accounts on its homepage, but it’s worth inquiring directly with their customer service if you are a professional looking for bulk discounts.

What information should I look for in Totallooktiles.co.uk’s Delivery and Returns policy?

You should look for details on delivery costs, estimated delivery times, conditions for returns e.g., original packaging, undamaged, potential restocking fees, and procedures for reporting damaged goods.

Can I get design advice from Totallooktiles.co.uk?

The website highlights “Expert Advice,” suggesting that customers can receive guidance on design choices and tile suitability from their staff, especially in their showrooms.

Are the prices on Totallooktiles.co.uk per tile or per box?

The website clearly states, “We sell our tiles by the whole box only,” indicating prices are for full boxes of tiles.

How does Totallooktiles.co.uk ensure I have enough tiles for my project?

By selling tiles by the whole box only, they ensure customers have additional tiles for wastage and cuts, which is a common practice in tiling projects to account for imperfections or errors. Quranacademylive.com Reviews

Totallooktiles.co.uk Reviews