Thetreecenter.com Reviews

Based on looking at the website, Thetreecenter.com appears to be a legitimate and highly-rated online nursery specializing in shipping a wide variety of trees, shrubs, and perennials directly to consumers.

Their homepage highlights a commitment to convenience, a broad selection not typically found at local nurseries, and a perfected shipping method designed to ensure plants arrive healthy.

The platform focuses on making the plant acquisition process as seamless as possible, emphasizing fast shipping and providing resources to help customers ensure their newly arrived plants flourish.

With a reported Shopper Approved rating of 4.8/5 based on over 37,000 reviews, The Tree Center seems to have cultivated a strong reputation for customer satisfaction and product quality within the online plant retail space.

They aim to bridge the gap between niche plant availability and consumer accessibility, making it easier for individuals to find specific varieties for their landscaping projects without the traditional legwork.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

The Online Nursery Model: A Deep Dive into Convenience and Selection

The Tree Center operates on an e-commerce model, specializing in the direct-to-consumer delivery of live plants.

This approach fundamentally reshapes the traditional nursery experience by leveraging technology and logistics.

Unlike brick-and-mortar nurseries, The Tree Center offers a vast digital catalog, often showcasing varieties that might be geographically scarce or simply unavailable in local garden centers.

Accessibility and Geographic Reach

One of the primary benefits of an online nursery like The Tree Center is its unparalleled accessibility. Customers from diverse climatic zones across the United States can access a centralized inventory. This means a homeowner in Arizona can order a plant typically thriving in cooler climates, provided their specific microclimate supports it.

• Expanded Selection: Local nurseries are limited by physical space and regional growing conditions. The Tree Center, by contrast, can source plants from various growers, offering a significantly broader range of species and cultivars. For example, while a local nursery might carry a few types of Japanese Maples, The Tree Center’s website lists 82 different Japanese Maple products, a selection depth difficult for physical stores to match.
• Convenience: The entire purchasing process, from browsing to checkout, occurs online. This eliminates the need for travel, navigating crowded aisles, and physically transporting plants, which can be cumbersome, especially for larger specimens. This convenience factor is a huge draw for busy individuals or those with limited mobility.

The “Decide, Arrive, Thrive” Philosophy

• Decide: This stage emphasizes the breadth of choice and the ease of selection. Customers can browse hundreds of varieties from their home, a significant upgrade from the often-limited stock at local nurseries. The digital format allows for detailed product descriptions, photos, and filtering options, empowering informed decisions.
• Arrive: This focuses on the logistical challenge of shipping live plants. The Tree Center claims to have “perfected our box technology” over five years, ensuring plants arrive safely and in “perfect health.” This is a critical point of concern for online plant buyers, and their emphasis on proprietary packaging suggests a commitment to mitigating transit damage.
• Thrive: The final stage addresses post-arrival success. Beyond just delivering the plant, The Tree Center aims to provide resources and support to help the plants flourish. This includes planting guides and expert knowledge, demonstrating a commitment to customer success beyond the sale itself.

Product Selection and Categorization: A Landscaper’s Digital Playground

The Tree Center boasts an extensive inventory, meticulously categorized to facilitate easy navigation for customers.

Their product range spans various plant types, from mature trees offering immediate privacy to delicate perennials designed to add color and texture.

The categorization aligns well with common landscaping needs and plant characteristics.

Top Categories Highlighted

The homepage prominently features “Top Categories,” indicating high-demand or frequently searched plant types.

This curated list acts as a quick navigation tool for popular landscaping projects.

• Japanese Maple Trees 82 Products: Known for their diverse leaf shapes, colors, and growth habits, Japanese Maples are a favorite for ornamental purposes. The availability of 82 distinct products signifies a strong focus on variety within this popular category.
• Arborvitae Trees 46 Products: Often chosen for their evergreen foliage and dense growth, ideal for privacy screens and hedges.
• Magnolia Trees 30 Products: Celebrated for their large, fragrant flowers, Magnolias offer significant aesthetic appeal.
• Privacy Trees 45 Products: This category specifically caters to a common homeowner need, consolidating various trees suitable for creating natural barriers. This strategic categorization directly addresses a key customer pain point.
• Hydrangeas 82 Products: Popular flowering shrubs known for their large, often colorful blooms. The extensive selection here indicates a strong offering for gardeners seeking flowering plants.

Diverse Plant Types Beyond Trees

While “Tree” is in their name, The Tree Center’s inventory extends beyond traditional trees to include a wide array of shrubs, vines, and perennials, offering a complete solution for various landscaping needs. Hewitsonandharker.co.uk Reviews

• Shrubs: Such as Barberry 29 products, Rhododendron 73 products, and Hydrangeas, provide mid-level structure and bloom.
• Vines: Wisteria Vines 5 products are listed, offering options for vertical gardening and covering structures.

Popular Products and Pricing Examples

The website showcases several “Popular Products” with transparent pricing, often indicating savings.

This gives prospective buyers an immediate sense of pricing and what’s currently in demand.

• Thuja Green Giant $19.50 – $169.50: A fast-growing evergreen, very popular for privacy screens. The wide price range indicates various sizes are available.
• Leyland Cypress $19.50 – $159.50: Another popular privacy tree, comparable in price and function to the Thuja Green Giant.
• Annabelle Hydrangea $49.50 – $129.50: A classic flowering shrub.
• Emerald Green Arborvitae $24.50 – $169.50: A compact, evergreen tree often used for hedging.
• Black Hills Spruce $59.50 – $259.50: A hardy conifer, suggesting their reach into colder climate-suitable plants.
• Royal Purple Smoke Tree $39.50 – $149.50: An ornamental tree prized for its unique foliage.

The pricing structure, often showing “Up to X% off,” indicates dynamic sales and a range of sizes, allowing customers to choose based on their budget and immediate landscaping needs.

The significant price variations e.g., Thuja Green Giant from $19.50 to $169.50 confirm that smaller, younger plants are available at a lower entry point, while larger, more established specimens command a higher price.

Shipping and Packaging Innovation: The “Tree in a Box” Revolution

One of the most critical aspects of an online nursery’s success is its ability to safely and efficiently transport live plants.

The Tree Center directly addresses this with their emphasis on “perfected box technology” and the “Arrive & Thrive™ Guarantee.” This goes beyond just putting a plant in a box.

It involves specialized engineering to ensure plant health during transit.

The Challenge of Shipping Live Plants

Shipping live plants presents unique challenges compared to inert goods. Plants are sensitive to:

• Temperature fluctuations: Extreme heat or cold can cause irreversible damage.
• Lack of light: Prolonged darkness can lead to etiolation stretching due to light deprivation.
• Dehydration: Insufficient moisture can quickly wilt and kill plants.
• Physical damage: Branches breaking, soil dislodging, or root disturbance can severely impact plant health.

The Tree Center’s “Box Technology”

The website claims to have spent over 5 years perfecting their box technology. This suggests a significant investment in research and development to create packaging solutions that mitigate the risks associated with plant shipping. While specifics aren’t detailed, typical innovations in plant packaging include:

• Ventilation holes: To allow for air circulation and prevent excessive heat buildup.
• Securing mechanisms: Internal structures or ties that hold the plant firmly in place, preventing shifting and physical damage to stems, branches, and root balls.
• Moisture retention: Techniques to keep the soil moist during transit, often involving sealed bags around the root ball or specific watering protocols before shipment.
• Insulation: Materials that help moderate temperature swings, particularly important during extreme weather.

The bold claim of being “gold medal winners” in a “Tree-Packing Olympics” playfully underscores their confidence in their methods. Cleetusmcfarland.com Reviews

The “Arrive & Thrive™ Guarantee”

This guarantee is The Tree Center’s promise to customers that their plants will arrive in good health and have the potential to thrive.

It’s a crucial differentiator in the online plant market, addressing the primary concern of buyers who can’t physically inspect the plants before purchase.

• What it implies: The guarantee likely covers plants that arrive dead or severely damaged. While specific terms e.g., replacement, refund, timeframe for claims are not detailed on the homepage, the mere existence of such a guarantee provides peace of mind. It shifts some of the risk from the buyer to the seller, a strong confidence booster.
• Why it’s important: For live goods, returns and exchanges can be complex. A clear guarantee simplifies the process for customers if something goes wrong, making the online purchase less risky. It suggests that The Tree Center stands behind the quality of its packaging and the health of its plants.

Shipping Logistics: FedEx Ground

The website explicitly states they ship via FedEx Ground. This choice of carrier has several implications:

• Reliability: FedEx is a major logistics provider with a vast network, generally known for its reliability and tracking capabilities.
• Cost-effectiveness: FedEx Ground is typically more economical for non-expedited, heavier shipments than air cargo, which is essential for keeping shipping costs manageable for large plants.
• Transit times: Ground shipping means transit times can vary based on distance, typically 1-5 business days across the continental U.S. This needs to be factored into the plant’s resilience. The phrase “We ship crazy fast” suggests they prioritize quick processing and dispatch once an order is placed.

The combination of proprietary packaging, a clear guarantee, and a reputable shipping partner like FedEx Ground forms the backbone of The Tree Center’s operational strategy for delivering live plants successfully across the country.

Customer Support and Resources: Nurturing Success Beyond the Sale

A strong online retail presence, especially for live goods, requires robust customer support and educational resources.

The Tree Center appears to understand this, providing planting guides and seemingly expert knowledge to help customers ensure their newly acquired plants thrive.

This moves them beyond a transactional relationship to a more supportive one.

Comprehensive Planting Guides

The homepage highlights “Popular Guides” which are essential for amateur and experienced gardeners alike.

These resources directly address the common challenges of transplanting and establishing new plants.

• “General Planting Guide”: This foundational guide seems to cover universal best practices for planting trees. The example snippet, “For the first month, give your tree a good soaking twice per week. Set your hose to a small trickle and allow your water-holding basin to fill up with roughly 30 minutes worth…,” indicates practical, actionable advice. Such specific instructions are invaluable for preventing common planting mistakes like under- or over-watering.
• “How To Plant Rhododendrons, Azaleas and Camellias”: This specialized guide demonstrates an understanding of the unique needs of certain plant groups, specifically acid-loving plants. Providing tailored advice shows expertise and helps customers succeed with more particular species.
• “How to Plant Deciduous Hedges”: This guide focuses on a specific landscaping application, highlighting the functional aspects of plants beyond individual specimens. Hedges serve distinct purposes privacy, borders, and this guide likely covers spacing, pruning for density, and initial care for hedge establishment.

Value of Guides: These guides are not just add-ons. they are critical components of customer success. Poor planting techniques are a leading cause of plant failure, regardless of the plant’s initial health. By providing these resources, The Tree Center aims to increase the “thrive” rate of their plants, ultimately leading to higher customer satisfaction and repeat business. Dossier.co Reviews

Expert Knowledge and Decades of Experience

• Credibility: Highlighting accumulated knowledge builds trust. Customers are more likely to rely on advice from an organization that professes deep understanding of plant care.
• Proactive Support: Instead of waiting for problems, these resources proactively equip customers with the knowledge to prevent common issues. This reduces the burden on customer service by pre-empting frequently asked questions.

Customer Service Accessibility Inferred

While not explicitly detailed on the homepage, a company with a 4.8/5 rating and a robust guarantee likely has accessible customer service channels e.g., phone, email, chat to handle inquiries, claims, and provide personalized advice when the guides aren’t sufficient.

Effective customer service is paramount for managing post-purchase issues, especially with live plants that can be sensitive.

By investing in and openly promoting these support mechanisms, The Tree Center positions itself as more than just a retailer.

They aim to be a partner in their customers’ landscaping endeavors.

This holistic approach, from selection to establishment, significantly enhances the overall value proposition.

User Experience UX and Website Design: Navigating the Digital Nursery

The effectiveness of an online retail experience hinges heavily on the user interface and overall website design.

For The Tree Center, a clean, intuitive, and visually appealing site is crucial for showcasing their diverse inventory and guiding customers through the purchasing process.

Clean Layout and Easy Navigation

Based on the homepage text and inferred design, the website seems to prioritize clarity and ease of use.

• Prominent Calls to Action: Phrases like “Shop Now” and “View All Guides” are clear directives, guiding users to key sections of the site.
• Clear Categorization: The “Top Categories” section is a prime example of good navigation, allowing users to quickly jump to popular plant types e.g., Japanese Maples, Privacy Trees. This reduces friction for users who know what they’re looking for.
• Search Functionality: The presence of “See All 0 Results for “”ZoneAccountCart” at the top suggests a search bar is available, which is essential for a site with such a large inventory. Users can search for specific plant names or types.
• Visual Appeal Inferred: While the text doesn’t describe images, a plant nursery website would naturally rely heavily on high-quality photographs to showcase plants. The descriptions of “hundreds of varieties” imply a visual catalog that allows users to virtually “see” what they are buying.

Mobile Responsiveness Inferred

In 2024, a website that isn’t mobile-responsive is a significant drawback.

Given their claim of being “like it’s 2025” and the general trend in e-commerce, it’s highly probable that The Tree Center’s website is optimized for viewing and purchasing on mobile devices, ensuring a seamless experience regardless of the access point. Betatesting.com Reviews

Promotional Elements

The homepage clearly integrates promotional elements to attract and incentivize purchases.

• Sale Banners: “25% OFF ENTIRE ORDER! CODE: MEMORIAL25 Memorial Day Sale” is prominently displayed, indicating active promotions. This is a common e-commerce strategy to create urgency and drive sales.
• Price Reductions: Products like “Thuja Green Giant” and “Leyland Cypress” show “Up to 22% off,” highlighting direct savings. This visual cue of value encourages clicks and ultimately, purchases.

Information Hierarchy

The website structure seems to present information logically, moving from broad categories to specific products and then to supporting resources.

• Homepage as Hub: Acts as a central hub, presenting top categories, popular products, and key company philosophies “Decide, Arrive, Thrive,” “Our Promise”.
• Product Pages: Each product likely has its own dedicated page with detailed descriptions, care instructions, and specific pricing based on size.
• Guides/Blog Section: A separate section for planting guides and potentially other articles implied by “View All Guides” provides in-depth information without cluttering product pages.

A well-designed UX minimizes frustration, builds trust, and ultimately drives conversions.

The elements described suggest The Tree Center has invested in creating a user-friendly platform that mirrors the positive experience they aim to deliver with their physical products.

Pricing and Value Proposition: Investing in Your Landscape

When considering online plant purchases, pricing is always a key factor.

The Tree Center’s pricing structure appears to be competitive, especially when considering the convenience of home delivery and the breadth of selection.

Their value proposition extends beyond just the initial cost of the plant.

Transparent Pricing with Varied Options

The website clearly displays price ranges for popular products, such as:

• Thuja Green Giant: $19.50 – $169.50
• Leyland Cypress: $19.50 – $159.50
• Annabelle Hydrangea: $49.50 – $129.50

This range indicates that they offer different sizes of the same plant, allowing customers to choose based on their budget and immediate needs.

Smaller, younger plants are more affordable entry points, while larger, more established specimens command a higher price for instant impact. Earthproven.co.uk Reviews

This tiered pricing caters to a wider customer base.

Value Beyond the Sticker Price

The true value from The Tree Center comes from several elements that go beyond just the price tag of the plant:

• Convenience Factor: Skipping trips to multiple nurseries, dealing with transport, and the sheer time saved are significant benefits. This convenience has an inherent value that can offset potential price differences compared to local nurseries.
• “Arrive & Thrive™ Guarantee”: This promise significantly de-risks the purchase. Knowing that the company stands behind the health of the plants upon arrival and provides resources for their establishment adds considerable value. This reduces the risk of “wasted money” on plants that don’t survive.
• Expert Resources: The planting guides and “decades of combined knowledge” offered freely on the site empower customers to succeed. This educational support is a hidden value, as it helps customers protect their investment by ensuring proper care.

Comparison to Local Nurseries

While local nurseries offer the benefit of physical inspection and immediate gratification, they often face limitations in:

• Inventory Size: Limited by physical space.
• Specialty Items: May not stock niche or less common varieties.
• Pricing for Bulk/Larger Specimens: Can sometimes be higher due to overhead.

The Tree Center likely competes well on price for specific larger orders or hard-to-find items, while its primary value proposition lies in convenience, selection, and the confidence offered by their guarantee.

The ability to source diverse plants from different regions efficiently also allows them to leverage economies of scale in certain situations.

For example, if a specific tree is in high demand, The Tree Center can likely source it from multiple growers, whereas a local nursery might quickly run out of stock.

Ultimately, the pricing reflects not just the plant itself, but the entire logistical and supportive ecosystem built around delivering healthy plants to the customer’s doorstep.

Customer Reviews and Reputation: The Shopper Approved Stamp

Significance of a High Rating

• Trust and Credibility: A nearly perfect 4.8-star rating from tens of thousands of reviews is extremely difficult to achieve and maintain. It immediately signals to potential customers that the company consistently delivers on its promises. In an industry like live plant shipping, where concerns about plant health upon arrival are paramount, this level of positive feedback is a powerful reassurance.
• Volume of Reviews: The sheer volume – 37,641 reviews – prevents the rating from being skewed by a few isolated experiences. It represents a broad consensus among a very large customer base. This volume lends immense weight to the average rating.
• Industry Benchmark: While not explicitly stated, such a high rating likely places The Tree Center among the top performers in the online plant nursery sector. This benchmark is valuable for consumers comparing different online options.

Shopper Approved as a Third-Party Verifier

Shopper Approved is a reputable, independent third-party review collection service. This is crucial because:

• Authenticity: Reviews collected by a third party are generally perceived as more authentic and less susceptible to manipulation compared to reviews collected directly on a company’s own website. Shopper Approved has systems in place to verify purchases, ensuring that reviews come from actual customers.
• Transparency: Shopper Approved typically displays all reviews, not just the positive ones, providing a more balanced perspective. While the 4.8 average is excellent, it means they are transparent about their occasional lower ratings too.

What High Ratings Typically Reflect

A consistent high rating for an online plant nursery usually points to excellence in several key areas:

• Plant Quality: Customers consistently receive healthy, viable plants that are true to their description.
• Packaging Effectiveness: The “box technology” holds up, minimizing damage during transit.
• Shipping Efficiency: Plants arrive within expected timeframes, reducing stress on the live specimens.
• Customer Service: Any issues that arise e.g., damaged plants, order discrepancies are handled promptly and satisfactorily. The “Arrive & Thrive™ Guarantee” plays a major role here.
• Accuracy of Information: Plant descriptions, sizes, and care instructions are accurate and helpful.

Impact on Customer Decision Making

For new customers, this prominent, verified rating acts as a powerful trust signal. Cashanygold.com Reviews

It mitigates the inherent risk and uncertainty of purchasing live plants online, especially when one cannot physically inspect the product beforehand.

It suggests that while “sending a tree in a box across the country is pretty unorthodox,” The Tree Center has indeed “become experts at it,” as their reviews attest.

This positive reputation is a significant asset in attracting and retaining customers in a competitive market.

Future Outlook and Market Position: Growing in a Digital Landscape

Their focus on convenience, selection, and customer success positions them well for continued growth.

Leveraging E-commerce Trends

• Shift to Online Shopping: The pandemic accelerated the general trend towards online shopping across all sectors, including gardening and home improvement. Consumers are increasingly comfortable making significant purchases, like live plants, sight unseen. The Tree Center was likely well-positioned to capitalize on this shift.
• Direct-to-Consumer DTC Model: By cutting out intermediaries, The Tree Center can potentially offer more competitive pricing or greater control over the customer experience and supply chain. This model allows for specialized inventory and direct communication with customers.
• Sustainability and Eco-Consciousness: While not explicitly stated on the homepage, many consumers are increasingly interested in environmentally friendly practices. If The Tree Center adopts sustainable growing or packaging methods, this could further enhance their market appeal.

Expanding Product Lines and Services

Given their success with trees and shrubs, potential future expansions could include:

• More Edibles: While they list blueberries, expanding into a wider range of fruit trees, berry bushes, and perhaps even vegetable starts could capture a broader segment of the gardening market.
• Gardening Supplies: Offering complementary products like fertilizers, tools, pest control, or specific soil amendments could create a one-stop shop experience.
• Subscription Boxes: For smaller plants or seeds, a subscription model could provide recurring revenue and foster customer loyalty.

Competitive Landscape

The online plant nursery market is growing and competitive.

Players like FastGrowingTrees.com, Nature Hills Nursery, and PlantingTree.com are also significant.

The Tree Center’s competitive advantages appear to be:

• Strong Brand Reputation: Backed by their 4.8/5 Shopper Approved rating, they have built considerable trust.
• Specialized Packaging: Their emphasis on “box technology” suggests a unique selling proposition for ensuring plant health on arrival.
• Comprehensive Resources: The detailed planting guides contribute significantly to customer success, setting them apart from simply being a retailer.

Long-Term Vision

The Tree Center aims to be at the forefront of modern horticulture retail, making gardening and landscaping accessible and successful for everyone, regardless of their prior experience.

Their commitment to the “Arrive & Thrive™ Guarantee” underscores a long-term vision focused on customer satisfaction and cultivating lasting relationships through successful plant outcomes. Specscart.co.uk Reviews

This approach is vital for building a sustainable business in the online plant market.

The Seasonal Factor and Sales Cycles: Timing Your Green Investment

The nature of live plant sales is inherently seasonal, a factor that influences both supply and demand for online nurseries like The Tree Center.

Understanding these cycles can help customers optimize their purchasing decisions.

Impact of Seasons on Plant Availability and Health

• Summer: While still active, shipping during peak summer heat can be challenging for live plants. The Tree Center’s “box technology” would be particularly tested during this period. Some plants might be less available or more susceptible to stress.
• Fall: Another excellent season for planting, especially trees and shrubs, as the cooler temperatures allow root systems to establish before winter. Many nurseries offer fall sales to clear inventory.
• Winter: Dormant season for many deciduous plants. While some evergreens can be shipped, the selection is generally lower, and shipping to very cold climates can be risky due to freezing temperatures.

Sales and Promotional Cycles

The Tree Center, like many retailers, leverages seasonal and holiday sales to drive purchases. The “Memorial Day Sale 25% Off Everything CODE: MEMORIAL25” is a clear example of this.

• Holiday Sales: Expect promotions around major holidays e.g., Memorial Day, Labor Day, Black Friday, Cyber Monday, possibly end-of-year clearances. These sales can be excellent opportunities to get good value.
• Seasonal Sales: As one season transitions to another, nurseries often offer discounts on plants suited for the upcoming planting window or on inventory they need to move. For instance, a “Privacy Tree Sale UP TO 42% OFF OUR #1 CATEGORY” indicates a strategic discount on a popular, often higher-ticket item.
• Clearance Sales: Towards the end of a growing season, nurseries might offer deeper discounts on remaining stock to prepare for the next season’s offerings.

Planning Your Landscape with Seasonal Awareness

For customers, understanding these cycles is key:

• Best Time to Plant: Generally, spring and fall are considered the optimal times for planting most trees and shrubs, as they allow for root establishment before extreme summer heat or winter cold.
• Best Time to Buy: While peak planting seasons offer the freshest stock, sales events during shoulder seasons or holidays can provide significant savings. It’s a balance between immediate availability and potential discounts.
• Checking Shipping Conditions: Customers should always consider their local weather conditions when ordering live plants, especially during hot or cold spells, to ensure the plant’s best chance of survival upon arrival. The Tree Center’s focus on secure packaging aims to mitigate some of these risks, but personal vigilance is still important.

By integrating sales and seasonal marketing, The Tree Center actively manages its inventory and caters to customer demand peaks, ensuring that both fresh stock is available during prime planting windows and attractive offers are presented during key promotional periods.

This dynamic approach maximizes customer value and operational efficiency.

Frequently Asked Questions

Is The Tree Center a legitimate company?

Yes, based on the website, The Tree Center appears to be a legitimate online plant nursery with a Shopper Approved rating of 4.8/5 based on over 37,000 reviews, indicating a high level of customer satisfaction and credibility.

What kind of plants does The Tree Center sell?

The Tree Center sells a wide variety of trees, shrubs, and perennials, including popular categories like Japanese Maples, Crape Myrtles, Arborvitae, Magnolia Trees, Privacy Trees, Hydrangeas, Wisteria Vines, Rhododendrons, Junipers, and various perennials.

How does The Tree Center ship plants?

The Tree Center ships plants via FedEx Ground, using what they describe as “perfected box technology” to ensure plants arrive safely and in perfect health. Westlouis.com Reviews

What is the “Arrive & Thrive™ Guarantee”?

The “Arrive & Thrive™ Guarantee” is The Tree Center’s promise that your trees and shrubs will arrive in good health and have the potential to thrive, providing peace of mind for online plant purchases.

Specific terms should be verified on their website.

Can I get planting advice from The Tree Center?

Yes, The Tree Center provides comprehensive planting guides and resources on their website, leveraging “decades of combined knowledge” to help customers successfully plant and care for their new trees and shrubs.

Does The Tree Center offer sales or discounts?

Yes, the website frequently displays sales and promotional codes, such as “25% OFF ENTIRE ORDER! CODE: MEMORIAL25” and “Privacy Tree Sale UP TO 42% OFF.”

Are the plant sizes clearly indicated on The Tree Center website?

Based on the displayed price ranges for products e.g., Thuja Green Giant $19.50 – $169.50, it is highly likely that different sizes of plants are offered, with corresponding pricing, and specific dimensions would be detailed on individual product pages.

How long has The Tree Center been shipping plants?

The website mentions they have spent “over the past 5 years” perfecting their box technology, suggesting they have been actively shipping plants for at least that long.

Is it safe to order live plants online from The Tree Center?

Yes, The Tree Center emphasizes their “perfected box technology” and “Arrive & Thrive™ Guarantee” to ensure plants arrive safely and in good health, addressing common concerns about ordering live plants online.

Does The Tree Center ship to all states?

While not explicitly stated, most large online nurseries ship across the continental United States.

Specific shipping availability to your location should be confirmed during the checkout process or on their shipping policy page.

What if my plant arrives damaged from The Tree Center?

The “Arrive & Thrive™ Guarantee” implies that issues with damaged or unhealthy plants upon arrival would be covered. Ovmgmbh.de Reviews

You would need to check their specific customer service policy for details on reporting and resolving such issues.

Are the pictures on The Tree Center website accurate representations of the plants?

While the homepage text doesn’t describe images, reputable online nurseries strive to provide accurate visual representations.

It is generally understood that plants are living organisms and may vary slightly in appearance.

What is the return policy for The Tree Center?

Specific return policies for live plants can vary.

You would need to consult The Tree Center’s dedicated return or guarantee policy page on their website for detailed terms and conditions.

Does The Tree Center offer organic or native plants?

The homepage text does not specify whether plants are organic or native.

You would need to check individual product descriptions or a dedicated section on their website for this information.

Can I get large trees from The Tree Center?

Yes, based on the higher end of their price ranges e.g., Thuja Green Giant up to $169.50, Black Hills Spruce up to $259.50, it indicates that larger, more mature specimens are available, though sizes would be specified on product pages.

How long does it take for The Tree Center to ship orders?

The website states, “We ship crazy fast,” implying prompt processing and dispatch of orders.

Transit times would then depend on FedEx Ground service, typically 1-5 business days across the U.S. Radicalstorage.com Reviews

What payment methods does The Tree Center accept?

While not listed on the homepage, most e-commerce sites accept major credit cards Visa, Mastercard, American Express, Discover and often digital payment options like PayPal or Shop Pay.

Does The Tree Center have a physical nursery I can visit?

The website describes itself as an online platform focused on “shipping crazy fast” and “deciding from the comfort of your couch,” which implies they operate primarily as an online retailer without a public-facing physical nursery.

How do I contact The Tree Center customer service?

While not explicitly stated on the homepage, a reputable online business would have customer service contact information phone, email, or contact form typically found in the footer or a “Contact Us” section of their website.

Are all the plants shown on The Tree Center website in stock?

While websites strive to keep inventory accurate, stock levels for live plants can fluctuate.

The availability of “hundreds of varieties” suggests a robust inventory system, but real-time availability would be confirmed on individual product pages or during checkout.undefined