Thesmartware.com Review

Based on checking the website, Thesmartware.com presents itself as a digital marketing and IT solutions provider under the SmartXaaS LLP™ umbrella.

While the site features various services and claims of expertise, a critical review reveals several red flags concerning transparency, professional presentation, and overall user experience, making it difficult to recommend without significant reservations.

Here’s an overall review summary:

• Overall Legitimacy: Questionable, due to broken links, inconsistent branding, and generic content.
• Transparency: Low, lacking clear “About Us” and “Contact Us” details that instill trust.
• Professionalism: Subpar, with grammatical errors, unprofessional chat invites “Aajao dosto 😊”, and placeholder-like elements.
• Service Clarity: Vague descriptions for many services, often requiring users to “Learn More” only to land on external or non-informative pages.
• Trust Signals: Some certifications are listed DIPP, ISO 9001, StartupIndia, but their presentation and the site’s overall quality diminish their impact.
• Pricing Information: Completely absent, requiring direct contact for quotes.
• User Experience: Poor, with numerous dead links, repetitive calls to action, and a confusing navigation structure.

Thesmartware.com’s homepage text, despite listing various services like SEO, mobile app marketing, and PHP web development, falls short in establishing a robust, trustworthy online presence.

The presence of informal language “Aajao dosto 😊”, broken links, and the absence of direct pricing are significant concerns.

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For a business aiming to provide professional IT and marketing solutions, these details are crucial for building client confidence.

The claim of “100% white hat ethics” is commendable, but the website’s execution doesn’t fully support this assertion.

Moreover, the fragmented network of associated websites CPIDroid, ASOeShop, SEOeShop, etc. adds to the confusion rather than enhancing credibility.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Digital Marketing and IT Solutions:

When seeking reliable and professional digital marketing and IT services, it’s crucial to partner with established companies known for their transparent practices, proven results, and strong client testimonials. Here are some top alternatives:

• WebFX

  • Key Features: Comprehensive SEO services, paid advertising PPC, social media marketing, web design and development, content marketing, and conversion rate optimization CRO. Offers advanced analytics and reporting.
  • Average Price: Project-based, typically starting from a few thousand dollars per month for comprehensive campaigns, depending on scope.
  • Pros: Highly reputable, data-driven approach, strong track record of client success, transparent reporting, large team of specialists.
  • Cons: Can be more expensive for smaller businesses, extensive service offerings might be overwhelming for some.

• Ignite Visibility

  • Key Features: Specializes in SEO, PPC, social media, email marketing, and Amazon marketing. Known for its proprietary forecasting and measurement technology.
  • Average Price: Varies widely based on services, generally competitive for comprehensive digital marketing.
  • Pros: Award-winning agency, strong focus on measurable ROI, thought leadership in the industry, personalized client strategies.
  • Cons: Primarily serves larger businesses, smaller budgets might not get full attention.

• Thrive Internet Marketing Agency

  

  • Key Features: Full-service digital marketing including SEO, PPC, social media, web design, content writing, and local SEO. Caters to various industries.
  • Average Price: Flexible pricing models, project-based or retainer, suitable for small to mid-sized businesses.
  • Pros: Diverse service offerings, excellent client reviews, strong focus on customer service, operates globally.
  • Cons: Project timelines can sometimes extend based on complexity.

• SmartSites

  • Key Features: Specializes in website design and development, SEO, PPC, and social media marketing. Focuses on generating leads and sales.
  • Average Price: Competitive pricing for small to medium-sized businesses, with various packages available.
  • Pros: Award-winning agency, strong emphasis on visible results, responsive customer support, well-regarded in the SME market.
  • Cons: May not offer highly specialized services for niche industries compared to larger agencies.

• SEO.com

  • Key Features: Dedicated SEO services, including technical SEO, local SEO, enterprise SEO, and content optimization. Also offers PPC and social media.
  • Average Price: Tailored quotes, can range from basic SEO packages to extensive enterprise solutions.
  • Pros: Deep expertise in search engine optimization, strong focus on improving organic rankings and traffic, reputable brand.
  • Cons: Primarily focused on SEO, so businesses needing a broader suite of marketing services might need to look elsewhere or combine with other agencies.

• Coalition Technologies

  • Key Features: Specializes in SEO, PPC, web design, and development for e-commerce and lead generation. Known for its custom solutions.
  • Average Price: Higher-end pricing, reflecting custom and comprehensive service packages for serious businesses.
  • Pros: Strong portfolio of successful projects, highly skilled team, comprehensive approach to digital growth, excellent for e-commerce.
  • Cons: More expensive, less suitable for businesses with limited budgets.

• Clutch.co for finding agencies

  • Key Features: Not a service provider itself, but a leading B2B ratings and reviews platform. Allows businesses to find and compare top digital marketing, IT, and web development agencies based on client reviews, case studies, and industry focus.
  • Average Price: N/A platform to find service providers.
  • Pros: Independent and unbiased reviews, detailed agency profiles, helps businesses find the right fit for their specific needs and budget, extensive database.
  • Cons: Requires due diligence from the user to sift through options and verify information.

Thesmartware.com Review & First Look

Based on an initial comprehensive review of Thesmartware.com, it presents itself as a multi-faceted digital marketing and IT solutions provider operating under the SmartXaaS LLP™ brand.

The website attempts to showcase a wide array of services, from mobile app marketing to PHP web development, and claims to help businesses achieve “first page on Google.” However, a deeper dive reveals significant inconsistencies and areas of concern that raise questions about its professional credibility and operational transparency.

Initial Impressions and Website Navigation

Upon visiting thesmartware.com, the immediate impression is one of a busy but somewhat disjointed interface. While the site features prominent calls to action like “Get Started” and “Let’s Chat,” the overall user experience is hampered by a lack of seamless navigation. Many quick links, such as “Search Results List,” “About,” “Services,” and “Reviews,” are either dead links or redirect to the homepage itself indicated by https://thesmartware.com/#. This functionality issue is a major red flag for any business claiming expertise in web development and user experience.

Brand Consistency and Messaging

The website prominently features “SmartXaaS LLP™” as its parent company, with several internal links pointing to related sub-brands or projects like CPIDroid, ASOeShop, SEOeShop, ElanceMarket, and TaskWall.

While a diversified portfolio can be a strength, the presentation here feels fragmented. Gooseandgander.ie Review

The messaging often oscillates between highly professional jargon and informal, almost colloquial phrases, such as “Aajao dosto 😊, hamari Team Join kar lo 🚀!” which translates from Hindi to “Come friends, join our team!”. This blend of language, while perhaps intended to be inviting, significantly detracts from a professional, global business image. For a company targeting a U.S.

Audience, such informal Hindi phrasing on the homepage, particularly in a hiring context, is an unusual choice and may cause confusion or even raise questions about cultural competency.

Claims and Evidences

Thesmartware.com makes bold claims, including a promise to get clients to the “first page on Google” through “100% white hat ethics.” While these are positive assurances, the website offers limited concrete evidence to back them up directly on the homepage.

There’s a section for “Awards and Recognitions” listing DIPP Certification, StartupIndia Recognition 2023, ISO 9001 Certified 2024, and a Young Entrepreneur Award 2020. These certifications, if verifiable, could serve as strong trust signals.

However, the broken or placeholder links associated with many internal navigation elements reduce the overall confidence in these claims. Lucidlifeent.com Review

A professional service provider would typically feature detailed case studies, client testimonials with verifiable names/companies, and transparent portfolio examples that are easily accessible and functional.

Thesmartware.com Cons & Limitations

While Thesmartware.com attempts to present itself as a robust IT and digital marketing solution provider, a detailed analysis reveals several significant drawbacks and limitations that warrant caution for potential clients.

These issues range from technical deficiencies to a general lack of transparency and professional presentation.

Broken Functionality and Navigation

One of the most immediate and glaring issues with Thesmartware.com is the prevalence of broken links and non-functional navigation elements. Numerous “Quick Links” such as “About,” “Services,” “Reviews,” and even “Settings” on the homepage simply redirect to the current page e.g., https://thesmartware.com/# or display a placeholder hash #. This is a critical flaw for a company that offers “PHP Web Development” and aims to “Create astonishing web sites and pages.” A website that fails to navigate smoothly reflects poorly on its claimed technical expertise and raises questions about its attention to detail. This also severely impacts user experience, as visitors cannot easily explore the company’s offerings, learn about its history, or read client feedback.

Lack of Transparency and Detailed Information

The website provides very little tangible information about the company itself. Coforge.com Review

There is no clear “About Us” page detailing the company’s history, leadership team, mission, or values.

While it states being an “India based marketing company” located in “New Delhi,” this is minimal.

The absence of a dedicated, functional “About” section makes it difficult for potential clients to gauge the company’s background, expertise, or corporate structure.

Furthermore, the descriptions for many services are generic and vague, often ending with a “Learn More” button that leads to another generic page or a different external website within their network e.g., seoeshop.com for SEO, elancemarket.com/service/ for professional services. This lack of detailed service descriptions and a comprehensive “About Us” section undermines trust.

Inconsistent Branding and Messaging

The branding on Thesmartware.com is inconsistent. Magicalbells.com Review

The site operates under “SmartXaaS LLP™,” but frequently interlinks to other entities like “CPIDroid,” “ASOeShop,” “SEOeShop,” and “ElanceMarket” without a clear explanation of their relationship or how they integrate into the overall service offering.

This creates confusion for visitors trying to understand the full scope of services and the organizational structure.

Moreover, the inclusion of informal language such as “Aajao dosto 😊, hamari Team Join kar lo 🚀!” Come friends, join our team! in a prominent hiring call-to-action on a professional business website targeting a global audience including the U.S. is highly unprofessional and detracts from its credibility.

Such linguistic choices suggest a lack of understanding of international business communication standards.

Absence of Pricing Information

One significant limitation is the complete absence of any pricing information for the services offered. Hireonlineclass.com Review

While it’s common for custom IT and marketing solutions to require tailored quotes, the website doesn’t even provide indicative pricing ranges, service tiers, or typical project costs.

The only mention of affordability is a vague claim: “Extremely affordable – We offer best Digital Marketing Services with awesome features at a very affordable price.” This lack of transparency forces potential clients to engage in direct contact just to get a basic understanding of costs, which can be a deterrent for many.

Trusted service providers often offer at least a starting price, package outlines, or transparent consultation processes.

Poor User Experience and Design Flaws

Beyond broken links, the overall user experience UX is poor.

The website is cluttered with repetitive calls to action “Let’s Chat,” “Get Started,” “Hire Us,” “Contact Us” without a clear flow. Beenax.com Review

The design appears somewhat dated, lacking the modern, clean aesthetic typically expected from a company claiming to offer “astonishing web sites.” The frequent “Loading…” overlays and unresponsive elements further contribute to a frustrating user experience.

The “Your Cart is Empty” pop-up, despite no apparent e-commerce functionality, also indicates a generic template that hasn’t been properly customized for a service-based business.

Unverified Claims and Limited Social Proof

While the website mentions “Awards and Recognitions” such as DIPP Certification and ISO 9001, and states “More than just a marketing company – We have handled the online marketing mandate for thousands of businesses,” there’s a severe lack of verifiable social proof.

There are no prominent client testimonials with names and company affiliations, no detailed case studies showcasing specific results, and the “Reviews” link is non-functional.

For a marketing company, demonstrating proven success with actual clients is paramount, and its absence or inaccessibility is a significant red flag. Thearbcashsystemreview9.blogspot.com Review

The claim of putting “our money” on marketing to reach the first page of Google is also unsubstantiated without evidence of their own search engine performance.

Thesmartware.com Pricing

Thesmartware.com does not provide any specific pricing information on its website for any of its listed services.

This is a significant limitation for potential clients who are looking to understand the cost implications of engaging their services.

Lack of Transparent Pricing Models

The website generally states, “Extremely affordable – We offer best Digital Marketing Services with awesome features at a very affordable price.” However, this broad statement is not supported by any concrete figures, package details, or service tiers.

For a business offering a range of services from Mobile App Marketing and Search Engine Optimization to PHP Web Development and IT solutions, the absence of even an estimated cost range or a “starting from” price is unusual. Dumpspin.cc Review

Custom Quotes and Consultation Requirement

It appears that all pricing is handled on a custom quote basis, requiring potential clients to “contact us to learn more about our offerings” or “Hire Us.” While custom pricing is common for bespoke IT and marketing projects, many reputable agencies at least provide:

• Service Packages: Outlining different tiers e.g., basic, standard, premium SEO packages.
• Hourly Rates: An indication of their typical hourly charges for consulting or development work.
• Project-Based Estimates: Average costs for common projects like website redesigns or app development.
• Discovery Process: A clear outline of how they gather requirements to provide a quote.

Thesmartware.com’s approach places the burden entirely on the potential client to initiate contact without any prior cost expectation, which can be a barrier for many.

Implications of No Visible Pricing

• Client Hesitation: Many businesses, especially SMEs, prefer to have a general idea of costs before investing time in consultations. The lack of pricing can lead to potential clients moving on to competitors who are more transparent.
• Perceived Lack of Confidence: Some may interpret the absence of pricing as a lack of confidence in their value proposition or an attempt to obscure higher costs.
• Inefficient Sales Process: Both for the agency and the potential client, an opaque pricing strategy can lead to unnecessary back-and-forth communication before any real engagement occurs.

Alternatives and Industry Standards for Pricing

In the digital marketing and IT services industry, common pricing models include:

• Retainer-based: Monthly fees for ongoing services e.g., SEO, social media management.
• Project-based: Fixed fees for specific deliverables e.g., website development, app creation.
• Hourly rates: For consulting, development, or specific task execution.
• Performance-based: Fees tied to achieving specific KPIs less common, often supplemental.

Reputable agencies often provide a clear breakdown of their pricing philosophy, case studies showing ROI, and a streamlined process for obtaining a tailored quote.

Thesmartware.com’s current pricing transparency falls short of these industry standards. Gkvinfrastructure.com Review

Thesmartware.com vs. Industry Standards

When evaluating Thesmartware.com against established industry standards for digital marketing and IT solution providers, several critical discrepancies become apparent.

While the website lists a wide array of services, its execution, transparency, and overall professionalism lag behind what reputable agencies typically offer.

Professional Website Presentation & User Experience

• Thesmartware.com: The website suffers from significant functional issues, including numerous broken links e.g., “About,” “Services,” “Reviews” leading to the homepage or a hash symbol. The design appears somewhat dated, and the presence of informal language like “Aajao dosto 😊” detracts from a professional image. This directly contradicts their stated offering of “Create astonishing web sites and pages,” undermining their credibility from the outset.

Transparency and Credibility

• Industry Standard: Reputable companies are transparent about their operations. This includes easily accessible “About Us” pages detailing their history, leadership team, physical location beyond just a city, and company values. They feature verifiable client testimonials, detailed case studies with measurable results, and a portfolio of past work. Certifications like ISO 9001 are prominently displayed and verifiable through external links.
• Thesmartware.com: Transparency is severely lacking. The “About” link is non-functional, providing no insight into the company’s background or team. While they mention “India based marketing company” and list some awards DIPP, StartupIndia, ISO 9001, the supporting links for these achievements are often generic or lead to external organizational homepages rather than specific certification details. Crucially, there are no visible client testimonials, detailed case studies, or a verifiable portfolio presented effectively on the site. The claim of “handled the online marketing mandate for thousands of businesses” lacks specific proof points.

Service Clarity and Detail

• Industry Standard: Professional service providers offer detailed descriptions for each service, outlining methodologies, expected outcomes, and the specific expertise involved. They clearly define their unique selling propositions USPs and how their services address client needs.
• Thesmartware.com: Service descriptions are generally vague. For instance, “Mobile App Marketing: Achieve virtually any design and layout from within the one template” is a confusing and generic statement that provides little insight into their actual marketing strategies. The “Learn More” buttons often lead to other generic pages or sister sites without adding substantial information, forcing users to click through multiple links without gaining clarity.

Pricing Transparency

• Industry Standard: While bespoke services often require custom quotes, many leading agencies provide at least some level of pricing transparency. This might include “starting from” prices, package outlines, typical project costs, or a clear breakdown of their quoting process.
• Thesmartware.com: There is a complete absence of any pricing information on the website. The only mention is “Extremely affordable,” which is a subjective claim without any data to support it. This lack of transparency forces clients to engage in direct inquiries, which can be an inefficient barrier to entry.

Communication and Support Channels

• Industry Standard: Reputable companies offer multiple, professional communication channels, including clear contact forms, direct email addresses, dedicated phone numbers, and often live chat support that is integrated seamlessly.
• Thesmartware.com: Offers “Let’s Chat” buttons and links to WhatsApp and Skype. While these are valid communication tools, the fragmented approach e.g., email address given as a placeholder and the overall lack of a clear, unified contact page make it seem less organized. The “Jump to Chat” and “Chat” JavaScript links also indicate an outdated approach to direct communication.

In conclusion, Thesmartware.com significantly deviates from industry standards in several key areas, particularly in website functionality, transparency, and professional presentation.

While its list of services is extensive, the lack of verifiable information and a poorly executed online presence raise serious concerns about its reliability and the quality of services it can deliver.

Potential clients would be wise to exercise extreme caution and seek providers who meet the higher benchmarks of the digital marketing and IT solutions industry. Orderyourbackgroundcheck.com Review

How to Approach IT and Digital Marketing Services Ethically

For individuals and businesses, especially those adhering to ethical principles, choosing IT and digital marketing services requires careful consideration beyond just technical prowess and cost.

It’s about ensuring the methods used are transparent, honest, and do not involve deceptive practices or promote content that contradicts one’s values.

The Importance of Ethical Digital Marketing

• Authenticity: Creating genuine, high-quality content that truly serves the audience.
• Transparency: Being upfront with clients about strategies, results, and reporting.
• User Value: Prioritizing the user experience and ensuring that marketing efforts genuinely help users find what they are looking for.
• Respect for Privacy: Adhering to data protection laws e.g., GDPR, CCPA and respecting user privacy.
• Truthfulness in Advertising: Avoiding misleading claims, exaggerations, or false promises.

From an ethical standpoint, it’s imperative to choose agencies that commit to these principles.

This means avoiding any service that promises unrealistic “guarantees” of first-page rankings overnight without explaining the process, as such promises often hint at unethical shortcuts.

Key Considerations for Ethical IT Solutions

Ethical IT solutions extend beyond just software development or network management. Evewholesale.com Review

They encompass data handling, security, and the underlying purpose of the technology.

• Data Integrity and Security: Ensuring that data is handled securely, confidentially, and with the utmost integrity. This includes robust cybersecurity measures, clear data retention policies, and compliance with data protection regulations.
• Privacy by Design: Building systems and applications with user privacy as a fundamental consideration from the ground up, rather than an afterthought.
• Transparency in Operations: Being clear about how systems work, what data is collected, and how it is used.
• Purpose of Technology: Ensuring that the IT solutions developed or implemented serve a beneficial purpose and do not facilitate unethical or harmful activities e.g., scams, fraudulent transactions, or the promotion of immoral content.
• Intellectual Property Rights: Respecting copyrights and licensing agreements for software and digital assets.

When procuring IT services, look for providers who emphasize robust security protocols, clear data governance policies, and a commitment to ethical AI development if applicable.

Due Diligence for Ethical Choices

To ensure you are working with an ethical provider:

• Check for Client Testimonials and Case Studies: Look for detailed, verifiable testimonials from actual clients and comprehensive case studies that outline the problem, solution, and measurable results. Contacting references if possible is highly recommended.
• Review Their Online Presence: A professional agency will have a well-maintained, informative, and functional website. Assess their own digital presence—if they can’t manage their own, how can they manage yours?
• Ask for Their Methodology: Understand their approach to SEO, content creation, web development, and data security. Reputable agencies will explain their “white hat” strategies clearly.
• Inquire About Data Handling: Ask about their data privacy policies, how they handle sensitive information, and their compliance with relevant regulations.
• Evaluate Communication: Assess how transparent and responsive they are during the initial consultation phase. Clear and honest communication is a hallmark of an ethical business.
• Avoid “Guaranteed” Rankings: Be wary of any agency that guarantees top rankings in search engines. SEO is a dynamic process influenced by numerous factors, and no legitimate agency can guarantee specific positions. They can promise best efforts and demonstrable improvements based on ethical practices.

By prioritizing ethical considerations in the selection process, businesses can ensure that their digital footprint is built on a foundation of integrity, leading to sustainable and genuinely beneficial growth.

Thesmartware.com Alternatives

When evaluating alternatives to a service like Thesmartware.com, which presents significant concerns regarding transparency, professionalism, and website functionality, it’s essential to look for providers that exemplify industry best practices in digital marketing and IT solutions. Maruti-spe.com Review

The focus should be on agencies with proven track records, clear communication, and a strong commitment to ethical “white hat” strategies.

Top Digital Marketing Agencies Global/US Focus

These agencies are well-regarded for their comprehensive services, client results, and professional approach:

*   Why it's an alternative: A leading full-service digital marketing agency known for its data-driven approach, transparent reporting, and extensive range of services including SEO, PPC, social media, and web design. They have a strong reputation and verifiable client successes.
*   Key Differentiators: Focus on ROI-driven strategies, proprietary tools for performance tracking, and a large team of specialists.

*   Why it's an alternative: An award-winning agency specializing in SEO, PPC, and advanced digital marketing strategies. They are known for their thought leadership and commitment to measurable results.
*   Key Differentiators: Strong emphasis on forecasting and measurement, clear communication, and a track record of client growth.

*   Why it's an alternative: A global digital marketing agency offering a wide spectrum of services from SEO and PPC to web design and social media management. They cater to businesses of all sizes with a strong focus on client satisfaction.
*   Key Differentiators: Diverse service portfolio, strong client testimonials, and a commitment to personalized strategies.

*   Why it's an alternative: An award-winning agency known for its expertise in website design, SEO, and PPC. They focus on generating leads and sales for their clients and have a transparent process.
*   Key Differentiators: Strong portfolio of successful projects, client-centric approach, and a focus on quantifiable results.

Dedicated SEO & Web Development Specialists

For specific needs, these alternatives offer focused expertise:

*   Why it's an alternative: As the name suggests, this agency specializes in search engine optimization. They provide comprehensive SEO services including technical SEO, local SEO, and content optimization, adhering strictly to ethical practices.
*   Key Differentiators: Deep expertise in SEO, data-driven strategies, and a focus on long-term organic growth.

• Blue Fountain Media part of Publicis Sapient

  • Key Differentiators: High-end design and development capabilities, enterprise-level solutions, and a strong emphasis on user experience and conversion.

• Clutch.co Platform for finding agencies Waroftribes.com Review

  • Why it’s an alternative: While not an agency itself, Clutch.co is an invaluable resource for finding and vetting digital marketing and IT service providers. It features in-depth client reviews, ratings, and detailed company profiles, allowing businesses to make informed decisions based on verified feedback.
  • Key Differentiators: Unbiased client reviews, comprehensive agency listings, and robust search filters to find agencies based on location, services, and industry focus.

General Ethical Considerations for Choosing a Provider:

When selecting an alternative, always prioritize:

• Verifiable Track Record: Look for agencies with clear portfolios, case studies, and testimonials that can be verified.
• Transparent Communication: Choose providers who are open about their processes, pricing, and progress.
• Ethical Practices: Ensure the agency adheres to “white hat” methods in SEO and digital marketing, avoiding any deceptive or manipulative tactics.
• Professionalism: A well-maintained website, clear contact information, and professional communication during initial interactions are strong indicators of reliability.

By considering these reputable alternatives and applying stringent due diligence, businesses can find a reliable and ethical partner for their digital marketing and IT needs, avoiding the pitfalls associated with less transparent or unprofessional service providers.

How to Cancel Thesmartware.com Subscription / Free Trial

Given that Thesmartware.com’s website is largely non-functional regarding typical user account management features e.g., no accessible “Settings,” “Profile,” or “Invoice” sections via the Quick Links, and there’s no clear pricing or subscription model outlined, the process for canceling a subscription or free trial would likely involve direct communication.

Understanding the Lack of Self-Service Options

Thesmartware.com’s homepage prominently features calls to action like “Start free trial. * No credit card required.” and “Sign up our Marketplace.” However, there are no visible self-service options or a user dashboard accessible for managing these trials or potential subscriptions directly from the main website. This indicates a significant gap in their customer management infrastructure, which is a common issue with less developed service providers.

Recommended Cancellation Steps

Since there isn’t a clear, automated cancellation process on the website, the most effective approach would be to contact SmartXaaS LLP™ directly through their provided communication channels. Examchum.uk Review

1. Identify Communication Channels:

   • Email: The website mentions in the FAQ section as a contact point for consultations. This email address would be the primary avenue for cancellation requests.
   • WhatsApp/Skype: The website also provides links to WhatsApp https://smartxaas.io/whatsapp and Skype https://smartxaas.io/skype. These could serve as secondary communication channels if email is unresponsive.
   • Contact Form: There’s a generic “Contact Us” link e.g., https://smartxaas.io/contact?type=Quote.... This might be a viable option, though direct email is generally preferred for formal requests.

2. Draft a Formal Cancellation Request:

   • Subject Line: Make it clear, e.g., “Request to Cancel Free Trial/Subscription – “
   • Body Content:
     • Clearly state your intention to cancel the free trial or subscription.
     • Provide all relevant account details: the email address used to sign up, your name or company name, and any specific service or trial you are looking to cancel.
     • Mention the date you started the trial/subscription, if known.
     • Politely request a confirmation of cancellation.
     • State your expectation that no charges will be incurred.
     • Keep a record of your communication screenshots, email copies.

3. Follow Up If Necessary:

   • If you do not receive a confirmation within 24-48 hours, follow up on the same email thread or try another communication channel WhatsApp/Skype.
   • Document all attempts at communication.

Important Considerations:

• No Credit Card Required for Trial: The claim “No credit card required” for the free trial is a positive, as it minimizes the risk of unintended charges. However, if any payment details were provided at a later stage for a paid subscription, it would be crucial to monitor bank statements.
• Screenshot Records: It’s advisable to take screenshots of the “Start free trial” page or any confirmation emails you received upon signing up, to serve as proof of the terms you agreed to.
• Terms of Service: While not easily found on the website, if you agreed to any terms of service during the sign-up process, refer to them for any specific cancellation clauses.

In summary, due to the limited self-service features on Thesmartware.com, direct and clear communication via email or their messaging platforms is the only feasible method for initiating a cancellation.

Maintaining thorough records of all correspondence is highly recommended. Ca.babybeeonline.com Review

FAQ

What is Thesmartware.com?

Thesmartware.com presents itself as a digital marketing and IT solutions provider operating under the SmartXaaS LLP™ brand, offering services such as mobile app marketing, SEO, web development, and IT consultancy.

Is Thesmartware.com a legitimate company?

Based on the website’s functionality and presentation, Thesmartware.com raises concerns about its legitimacy.

While it mentions certifications, numerous broken links and a lack of clear, detailed information detract from its professional credibility.

What services does Thesmartware.com offer?

Thesmartware.com claims to offer a wide range of services including mobile app marketing, app store optimization, search engine optimization SEO, PHP web development, and broader IT solutions like cloud computing and cybersecurity.

Where is Thesmartware.com located?

The website states that it is an “India based marketing company” located in “New Delhi,” which is the heart of India’s National Capital.

Does Thesmartware.com offer a free trial?

Yes, Thesmartware.com states on its homepage, “Start free trial. * No credit card required.”

How can I contact Thesmartware.com for support?

The website suggests contacting them via email at , or through WhatsApp and Skype links provided on the homepage. They also have a general contact form.

What are the main concerns with Thesmartware.com’s website?

The main concerns include numerous broken internal links, inconsistent branding, informal language on a professional site, vague service descriptions, and a complete absence of pricing information.

Does Thesmartware.com have an “About Us” page?

While an “About” link is present in the quick links section, it is non-functional and redirects to the homepage, meaning there is no dedicated “About Us” page with detailed company information.

Are there any client testimonials or case studies on Thesmartware.com?

No, the website does not prominently feature verifiable client testimonials or detailed case studies showcasing their past work or results. The “Reviews” link is also non-functional.

Does Thesmartware.com provide pricing information on its website?

No, Thesmartware.com does not display any pricing information for its services.

All costs appear to be handled via custom quotes after direct inquiry.

Does Thesmartware.com claim to use “white hat ethics” in marketing?

Yes, the website explicitly states that its “Marketing gurus use the highest ethical techniques and strategies to earn you an honest, organic search result” through “100% white hat ethics.”

What awards or recognitions does Thesmartware.com claim to have?

Thesmartware.com lists DIPP Certification, StartupIndia Recognition 2023, ISO 9001 Certified 2024 by UKAI, Young Entrepreneur Award 2020 by Indian Achievers’ Forum, and a Certificate of Completion from AppsFlyer Webinar Series 2020.

Can I manage my account or subscription through a dashboard on Thesmartware.com?

The website does not provide a visible self-service dashboard or accessible account management features for users to manage subscriptions or trials directly.

How can I cancel a free trial or subscription with Thesmartware.com?

To cancel a free trial or subscription, you would likely need to contact them directly via email or through their WhatsApp/Skype links, as there are no automated cancellation options on the website.

Is Thesmartware.com suitable for U.S. businesses?

Given the informal language used e.g., “Aajao dosto 😊” and the overall lack of U.S.-specific professional standards on the website, it may not be ideally suited for U.S.

Businesses looking for a highly professional and transparent service provider.

What are some ethical alternatives to Thesmartware.com for digital marketing?

Ethical alternatives include well-regarded agencies like WebFX, Ignite Visibility, Thrive Internet Marketing Agency, SmartSites, and SEO.com, all known for transparent practices, verifiable results, and adherence to industry standards.

Does Thesmartware.com offer IT consultancy?

Yes, Thesmartware.com states in its FAQ section that it offers “IT and marketing consulting services to help businesses identify areas of improvement.”

How does Thesmartware.com ensure data security?

According to their FAQ, they prioritize data security through “comprehensive cybersecurity solutions, including encryption, firewalls, multi-factor authentication, and secure backup protocols.”

What is SmartXaaS LLP™?

SmartXaaS LLP™ appears to be the parent company or umbrella brand under which Thesmartware.com and its various related ventures like CPIDroid, SEOeShop, ElanceMarket operate.

Does Thesmartware.com offer content creation services?

Yes, their FAQ mentions that they offer “content creation” as part of their full suite of digital marketing services.