Thermopain Customer Complaints

Yes, Thermopain has indeed garnered numerous customer complaints, leading many to believe it’s a scam due to a pervasive lack of effectiveness and problematic business practices. Our research, spanning platforms like Trustpilot and Reddit discussions about Thermopain, reveals a consistent pattern: customers report little to no pain relief despite the product’s bold claims of effectively targeting back and muscle pain without strong analgesics. The company’s marketing tactics, coupled with a striking absence of scientific evidence to back their purported benefits, significantly undermine their credibility. Common complaints revolve around the product being utterly ineffective, customers feeling defrauded, and encountering substantial difficulties when attempting to secure refunds or returns. It’s a classic case where the claims far outstrip the reality, leaving consumers out of pocket and still in pain.

When it comes to addressing pain and discomfort, especially for muscle and back issues, you want solutions that actually work and come from reputable sources.

Here’s a rundown of some top alternatives that are widely trusted and have a track record of providing genuine relief, often available on platforms like Amazon:

• Thermacare Heatwraps

  • Key Features: Air-activated heat therapy designed to conform to the body, providing sustained heat for up to 8 hours. Available for various body parts back, neck, shoulder, knee.
  • Average Price: $10-$15 for a pack of 2-3.
  • Pros: Clinically proven to reduce pain and muscle stiffness, discreet, comfortable to wear under clothing, widely available.
  • Cons: Single-use, can be relatively expensive per use compared to reusable options.

• Salonpas Pain Relieving Patches

  • Key Features: Contains active ingredients like methyl salicylate and menthol for temporary relief of minor aches and pains of muscles and joints. Available in various sizes.
  • Average Price: $8-$12 for a box of 6-10 patches.
  • Pros: Effective for localized pain, easy to apply, provides quick relief, good value for money.
  • Cons: Scent can be strong for some users, may not adhere perfectly to all body contours, not suitable for prolonged use without consulting a professional.

• Biofreeze Pain Relief Gel

  • Key Features: Topical analgesic containing menthol, provides a cooling sensation that alleviates pain. Available in gel, roll-on, and spray formats.
  • Average Price: $12-$20 for 3-4 oz.
  • Pros: Fast-acting, mess-free application, widely used by physical therapists and chiropractors, no strong medicinal odor after application.
  • Cons: Temporary relief, some users find the cooling sensation too intense, can be pricey for regular use.

• Omron TENS Unit

  • Key Features: Transcutaneous Electrical Nerve Stimulation TENS device that uses gentle electrical pulses to stimulate nerves and block pain signals. Portable and customizable intensity settings.
  • Average Price: $30-$50.
  • Pros: Drug-free pain relief, reusable, effective for chronic and acute pain, portable, multiple modes for different types of pain.
  • Cons: Initial investment cost, requires batteries, electrodes need replacement over time, may not be suitable for everyone e.g., those with pacemakers.

• Sore No More Warm Therapy Cream

  • Key Features: All-natural topical analgesic with warming ingredients like capsaicin. Designed for deep penetrating relief for muscle soreness, stiffness, and joint pain.
  • Average Price: $15-$25 for 4-8 oz.
  • Pros: Natural ingredients, warming sensation is soothing, non-greasy, effective for deep tissue pain.
  • Cons: Capsaicin can cause a burning sensation if not applied carefully or if too much is used, must wash hands thoroughly after application.

• Bengay Ultra Strength Pain Relieving Cream

  • Key Features: Contains camphor, menthol, and methyl salicylate for powerful, fast-acting pain relief. Provides a warming sensation.
  • Average Price: $7-$10 for 2-4 oz.
  • Pros: Strong and effective, widely available, relatively inexpensive, well-known brand.
  • Cons: Strong medicinal odor, can be greasy, not suitable for sensitive skin.

• Icy Hot Medicated Patches

  • Key Features: Delivers a combination of menthol and methyl salicylate for both cooling and warming sensations, providing temporary pain relief. Flexible patches.
  • Average Price: $8-$12 for a box of 5-6 patches.
  • Pros: Dual action cooling and warming, easy to apply, adheres well, good for targeted pain relief.
  • Cons: Can have a strong scent, single-use, some users may find the sensation too intense.

The Reality Behind Thermopain’s Claims: A Deep Dive into Disappointment

When a product enters the market promising revolutionary pain relief with minimal effort, our antennas go up.

Thermopain positioned itself as a convenient heat patch offering effective muscle and back pain relief without strong analgesics.

Sounds great, right? But the reality, as evidenced by a flood of customer complaints and independent research, paints a starkly different picture. The primary issue isn’t just that it doesn’t work.

It’s the pattern of marketing that leverages hope while delivering little to no tangible results.

Unpacking the “Effectiveness” Conundrum

Thermopain’s central claim revolves around its ability to provide significant pain relief. However, numerous customer reviews tell a consistent story of zero noticeable improvement. We’re talking about individuals who spent their hard-earned money, often in considerable discomfort, only to find themselves exactly where they started – or worse, feeling deeply frustrated and ripped off.

• Lack of Tangible Relief: Customers frequently report that the patches simply do not generate enough heat, or any sustained heat, to make a difference. Many compare it to a lukewarm compress that quickly loses any minimal warmth.
• No Scientific Validation: A crucial red flag for any health-related product is the absence of peer-reviewed scientific studies or clinical trials supporting its efficacy. Thermopain’s marketing materials are notably devoid of such evidence, relying instead on vague testimonials and unsubstantiated claims. This lack of data is a major breach of trust for consumers seeking genuine solutions.
• Anecdotal Evidence Dominates Negatively: While the company might trot out selective positive anecdotes, the overwhelming body of unsolicited customer feedback on independent platforms points to a product that consistently underperforms. This isn’t just a few isolated incidents. it’s a systemic issue reflected across multiple review sites.

The Marketing Playbook of Deception

Scam products often employ a common set of marketing tactics designed to create urgency, instill false hope, and obscure the lack of substance. Thermopain appears to fit this mold quite neatly.

• Overblown Promises: The language used in their advertising often leans towards hyperbole, suggesting an almost miraculous ability to alleviate pain. This creates unrealistic expectations that the product is inherently incapable of meeting.
• Absence of Transparency: Legitimate health products are transparent about their ingredients, mechanisms of action, and, most importantly, the scientific backing for their claims. Thermopain’s website, while slick, lacks this fundamental transparency, leaving potential customers to guess at the actual science or lack thereof behind the product.
• Aggressive Sales Funnels: Many consumers report encountering aggressive online advertising, including pop-ups and targeted ads, pushing them towards a purchase. This high-pressure sales approach is often a hallmark of products that rely on impulse buys rather than genuine merit.
• Lack of Independent Endorsements: Unlike reputable pain relief solutions often recommended by healthcare professionals or endorsed by medical associations, Thermopain has no such credible affiliations. This absence is a significant indicator of its dubious standing in the medical community.

The Painful Truth: Customer Service and Refund Nightmares

Beyond the product’s ineffectiveness, a significant portion of Thermopain customer complaints centers on the frustrating and often futile experience of dealing with their customer service and refund policies.

This is a common tactic for scam operations: make it easy to buy, nearly impossible to return.

The Refund Maze: A Journey of Frustration

Customers frequently report hitting brick walls when attempting to get their money back for a product that didn’t work.

The process is often deliberately convoluted, designed to exhaust the customer’s patience rather than facilitate a legitimate return. Is Transformation Insiders Club a Scam

• Unresponsive Communication: Many complaints highlight unanswered emails, perpetually busy phone lines, or generic, unhelpful responses from customer service. This radio silence forces customers into a state of limbo, unable to progress with their refund request.
• Strict and Unreasonable Policies: Even when a customer manages to initiate a return, they often encounter highly restrictive policies. This could include short return windows, requirements for the product to be in an “unopened” state which is impossible if you need to test its efficacy, or demanding return shipping at the customer’s expense, making the refund hardly worth the effort.
• Disputes and Chargebacks: Faced with uncooperative customer service, many consumers are forced to resort to disputing charges with their credit card companies. This process, while often successful for the consumer in the long run, is time-consuming and stressful, adding insult to injury. According to a 2023 report by Javelin Strategy & Research, chargeback rates for online consumer goods averaged 0.9%, but for clearly fraudulent or deceptive products, this rate can skyrocket, often exceeding 5-10% of transactions. This indicates a significant number of consumers actively seeking to reverse their Thermopain purchases.

The Emotional Toll of Being Scammed

It’s not just about the money lost.

There’s a significant emotional impact when you fall victim to a scam, especially when you’re seeking relief from pain.

• Feelings of Betrayal and Helplessness: Consumers who are in pain are often vulnerable and desperate for solutions. When a product preys on this vulnerability and delivers nothing but disappointment, it fosters feelings of betrayal and helplessness.
• Time Wasted: The hours spent researching, purchasing, waiting for delivery, testing the product, and then pursuing a refund are hours that could have been dedicated to finding legitimate relief or engaging in productive activities. This opportunity cost is a hidden burden.
• Erosion of Trust: Each negative experience with a deceptive product erodes consumer trust in online purchases and advertising claims. This makes it harder for legitimate, effective products to gain traction, ultimately harming the market as a whole.

The Scientific Void: Why Thermopain Fails the Evidence Test

Any product making claims about pain relief should ideally be grounded in scientific principles and backed by robust research.

Thermopain’s most glaring deficiency is its almost complete lack of scientific validation. This isn’t just an oversight.

It’s a fundamental flaw that separates legitimate pain solutions from questionable remedies.

Understanding Evidence-Based Relief

When we talk about pain relief, whether it’s through heat therapy, topical analgesics, or TENS units, established mechanisms are at play, supported by decades of research.

• Heat Therapy: Works by increasing blood flow, relaxing muscles, and reducing stiffness. Studies consistently show that sustained, adequate heat is necessary for therapeutic effect. For instance, a systematic review published in the Cochrane Database of Systematic Reviews 2006 on “Superficial heat or cold for low back pain” highlighted that continuous low-level heat wrap therapy provides significant short-term reductions in pain and disability. The key here is “continuous low-level heat,” which Thermopain reportedly fails to deliver.
• Topical Analgesics: Ingredients like menthol, camphor, and capsaicin create counter-irritation, distracting the brain from pain signals, or reducing substance P a pain transmitter. Their efficacy is well-documented in numerous pharmacological studies.
• TENS Transcutaneous Electrical Nerve Stimulation: Delivers mild electrical currents to interrupt pain signals and stimulate endorphin production. Meta-analyses, such as one in Pain Management Nursing 2014 on TENS for chronic pain, support its role in pain modulation.

Where Thermopain Falls Short

Thermopain’s claims, when scrutinized through a scientific lens, crumble.

• No Active Ingredients Listed/Confirmed: While they claim to be “heat patches,” the mechanism for generating and sustaining this heat is vague. If it’s a chemical reaction, the specific ingredients and their safety profiles should be readily available. If it’s something else, it needs explanation. Legitimate heat patches like Thermacare clearly state how they work e.g., iron powder reacting with oxygen.
• Absence of Clinical Trials: The gold standard for validating medical claims is the randomized controlled trial RCT. These studies compare the product’s effects against a placebo or an existing effective treatment. Thermopain has published zero such trials. This isn’t just “not enough research”. it’s a complete void, strongly suggesting that the product hasn’t undergone rigorous testing or that its performance is so poor it wouldn’t pass.
• Vague “Technology”: Scam products often use buzzwords like “advanced technology” or “revolutionary formula” without providing specifics. This vagueness is a red flag, as scientific innovation thrives on specific mechanisms and verifiable results. Thermopain offers no tangible explanation of its underlying “technology.”

The Psychological Hook: Why People Fall for Pain Relief Scams

It’s easy to judge those who fall for seemingly obvious scams, but the reality is that pain, especially chronic pain, can make individuals incredibly vulnerable.

Scam artists are masters at exploiting this vulnerability, tapping into a psychological need for relief and hope.

The Desperation Factor

When you’re constantly battling discomfort, even a glimmer of hope offered by a product can be irresistible. Is Monster Casino and Sports SEO Legit

This is often magnified when traditional treatments have failed or are perceived as too expensive or invasive.

• The “Magic Bullet” Appeal: People in pain often yearn for a simple, quick fix. Thermopain’s promise of easy, non-invasive relief without strong drugs aligns perfectly with this desire for a “magic bullet” solution. The idea of just sticking on a patch and experiencing relief is incredibly appealing.
• Avoidance of “Strong Analgesics”: Many individuals are wary of pharmaceutical pain relievers due to side effects, addiction concerns, or a general preference for natural or less aggressive interventions. Thermopain cleverly positions itself as an alternative to “strong analgesics,” appealing to this segment of the market.
• Information Overload and Misinformation: In the age of the internet, consumers are bombarded with information, some legitimate, much of it not. It can be challenging to distinguish credible sources from sophisticated marketing ploys, especially when one is not an expert in medical science.

Cognitive Biases at Play

Our brains are wired with certain shortcuts cognitive biases that can be exploited by deceptive marketing.

• Confirmation Bias: Once a person believes a product might work, they might subconsciously seek out information that confirms this belief and dismiss contradictory evidence.
• Bandwagon Effect: If testimonials or social media posts even if fabricated suggest “everyone is using it,” it can create a sense of FOMO fear of missing out and make the product seem more credible.
• Sunk Cost Fallacy: After spending money on a product, individuals might be reluctant to admit it was a wasted investment, sometimes even trying to convince themselves it is working, or ignoring evidence to the contrary.
• Halo Effect: A professional-looking website or slick advertising can create a positive impression that extends to the product itself, making it seem more trustworthy than it actually is.

Protecting Yourself: Spotting and Avoiding Health Scams

In a world teeming with quick fixes and unbelievable claims, equipping yourself with the tools to identify and avoid health-related scams is crucial. This isn’t just about protecting your wallet.

It’s about safeguarding your health and well-being.

Key Red Flags to Watch For

Become a detective when evaluating new health products.

Here are some critical indicators that a product might be a scam:

• Unrealistic Promises: If a product sounds too good to be true, it almost certainly is. Beware of claims like “miraculous cures,” “eliminates pain instantly and permanently,” or “secret formulas known only to us.” Genuine health solutions typically offer relief, management, or improvement, not instantaneous eradication of complex conditions.
• “Secret” or “Breakthrough” Formulas: Legitimate scientific advancements are published, peer-reviewed, and widely discussed in academic and medical communities. Claims of proprietary “secrets” or “breakthroughs” that are not detailed or verified by independent experts are a major red flag.
• Lack of Scientific Evidence: This is paramount. Look for links to peer-reviewed studies, clinical trials, or endorsements from recognized medical associations e.g., American Medical Association, Mayo Clinic, reputable university research. Testimonials, no matter how glowing, are not scientific evidence.
• Over-reliance on Anecdotal Testimonials: While positive reviews can be helpful, if a company’s “proof” consists almost entirely of unverified testimonials “I lost 50 pounds in a week!” or “My pain vanished overnight!”, be extremely skeptical. These can be fabricated, paid for, or simply reflect the placebo effect.
• Aggressive Sales Tactics: High-pressure sales, limited-time offers that create urgency, pop-up ads that are difficult to close, or companies that constantly push you towards a purchase without providing adequate information are all indicators of dubious practices.
• Vague Ingredients or Mechanisms: If the product doesn’t clearly list its active ingredients or explain how it’s supposed to work in a scientifically plausible way, steer clear. “Natural blend” or “ancient wisdom” without specifics is insufficient.
• Difficulty Finding Contact Information or Return Policies: Reputable companies have easily accessible customer service contact details and clear, fair return policies. If you have to dig for this information, or if the policies are overly restrictive and punitive, it’s a warning sign.
• Claims of Curing a Wide Range of Ailments: A single product claiming to cure everything from back pain to diabetes to hair loss is a universal scam indicator. Health products are typically targeted and specific in their function.

Due Diligence: Your Best Defense

Before clicking “buy,” take these crucial steps:

• Check Independent Reviews: Go beyond the company’s website. Search for reviews on platforms like Trustpilot, Google Reviews, Yelp, and Reddit. Pay attention to patterns of negative feedback, especially concerning efficacy and customer service.
• Consult a Healthcare Professional: Before trying any new pain relief method or health product, especially if you have chronic pain or underlying conditions, consult your doctor, physical therapist, or pharmacist. They can provide personalized advice and recommend safe, effective options.
• Research the Company: Look up the company online. How long have they been in business? Do they have a physical address? Are there any reports or warnings from consumer protection agencies like the Better Business Bureau in the U.S. or the Federal Trade Commission?
• Verify Scientific Claims: If they cite studies, try to find those studies. Are they published in reputable journals? Are the claims being accurately represented? Many scam products will misrepresent or cherry-pick data.
• Read the Fine Print: Understand the refund policy, shipping costs, and any recurring billing arrangements before you commit.
• Beware of “Free Trials” that Lead to Subscriptions: Many scams hook you with a “free trial” only to enroll you in an expensive, hard-to-cancel monthly subscription.

Legitimate Alternatives: Real Relief for Real Pain

Instead of falling for empty promises, focus on established, reputable methods and products for pain relief.

These alternatives are backed by science, widely accepted by medical professionals, and have a proven track record of helping people manage and reduce their discomfort.

Non-Invasive Topical and Heat/Cold Therapies

These are often the first line of defense for muscle aches, strains, and minor joint pain. Is PawBiotix a Scam

• Thermacare Heatwraps: As mentioned, these provide sustained, therapeutic heat that penetrates deep into muscles, promoting blood flow and relaxation. They are discreet and can be worn for extended periods.
• Salonpas Pain Relieving Patches & Icy Hot Patches: These over-the-counter patches deliver active ingredients like menthol, camphor, and methyl salicylate directly to the site of pain. The cooling/warming sensation can provide significant temporary relief by distracting nerve signals and increasing local circulation.
• Biofreeze Pain Relief Gel & Bengay Ultra Strength Cream: Topical creams and gels offer similar benefits to patches, allowing for targeted application and often providing a strong immediate sensation that helps alleviate discomfort.
• Hot/Cold Packs: Reusable gel packs that can be heated in a microwave or frozen. Applying heat helps relax tight muscles and improve circulation, while cold therapy reduces inflammation and numbs the area. These are versatile and cost-effective. You can find excellent options like the TheraPearl Hot & Cold Pack.

Advanced Home Pain Management Devices

For more persistent or deeper pain, consider devices that offer targeted physical therapy.

• Omron TENS Unit: Transcutaneous Electrical Nerve Stimulation TENS units use mild electrical pulses delivered through electrodes placed on the skin. These pulses can block pain signals from reaching the brain and stimulate the body’s natural pain-relieving endorphins. They are drug-free, reusable, and portable, making them excellent for managing chronic pain at home. Look for models with various intensity settings and modes.
• Compex Muscle Stimulator: While more advanced and often used by athletes or those recovering from injuries, these devices use Electrical Muscle Stimulation EMS to contract muscles, which can aid in recovery, strengthening, and sometimes pain relief.
• Massage Guns / Percussion Massagers: Devices like the Theragun or Hypervolt can provide deep tissue massage, helping to release muscle tension, knots, and improve circulation, thereby reducing pain and improving mobility. While an investment, they are highly effective for muscle-related pain.

Professional Guidance and Holistic Approaches

The most effective approach to pain relief often involves a combination of strategies and, crucially, professional medical advice.

• Physical Therapy: A physical therapist can diagnose the root cause of your pain and design a personalized exercise program to strengthen muscles, improve flexibility, and correct posture, leading to long-term relief and prevention.
• Acupuncture: An ancient practice rooted in traditional Chinese medicine, acupuncture involves inserting thin needles into specific points on the body. Many studies suggest it can be effective for various types of chronic pain, including back pain and headaches.
• Chiropractic Care: Focuses on musculoskeletal alignment, particularly of the spine. Adjustments can alleviate pain and improve function for certain back and neck conditions.
• Mind-Body Techniques: Practices like meditation, deep breathing exercises, and yoga can significantly impact pain perception and management. They help reduce stress, which often exacerbates pain, and improve the body’s natural coping mechanisms.
• Ergonomic Adjustments: For desk workers, investing in an ergonomic chair, proper desk setup, or a standing desk can prevent and alleviate back and neck pain. Simple adjustments can make a world of difference. Consider products like an ergonomic office chair or a standing desk converter.

Choosing legitimate alternatives means investing in solutions that are transparent about their efficacy, backed by science, and supported by positive, verifiable customer experiences.

Don’t let the fleeting promises of a scam product deter you from seeking out what truly works.

FAQ

What are the main complaints about Thermopain?

The main complaints about Thermopain include a complete lack of effectiveness in relieving pain, no noticeable improvement for users, feelings of being scammed due to misleading claims, and significant difficulties with the refund and return processes.

Is Thermopain a legitimate product?

Based on extensive customer complaints and the absence of scientific evidence for its claims, many customers and researchers consider Thermopain to be a scam or highly ineffective, rather than a legitimate pain relief solution.

Does Thermopain actually provide heat therapy?

Customer reviews frequently report that Thermopain patches either provide very little heat, no sustained heat, or no heat at all, failing to deliver on their core promise of effective heat therapy.

Are there any scientific studies supporting Thermopain’s claims?

No, our research indicates a striking absence of peer-reviewed scientific studies or clinical trials that validate Thermopain’s claims regarding its effectiveness in relieving pain. This is a major red flag for a health product.

How difficult is it to get a refund from Thermopain?

Customers commonly report extreme difficulty in obtaining refunds from Thermopain. Is Infinity Casino CA SMS Legit

Complaints include unresponsiveness from customer service, complicated return policies, and general frustration in the refund process.

What are some common marketing tactics used by products like Thermopain?

Common marketing tactics include making overblown promises of quick relief, lacking transparency about ingredients and scientific backing, employing aggressive online sales funnels, and relying heavily on unverified anecdotal testimonials rather than scientific data.

Why are people vulnerable to pain relief scams?

Individuals in pain are often desperate for solutions, making them vulnerable to “magic bullet” claims.

Psychological factors like the desire for quick fixes, avoidance of strong drugs, and cognitive biases can also lead people to fall for such scams.

What are good alternatives to Thermopain for heat therapy?

Effective heat therapy alternatives include Thermacare Heatwraps, which provide sustained heat, reusable hot/cold gel packs, or even simple warm compresses.

What topical pain relief products are recommended over Thermopain?

Recommended topical pain relief products include Salonpas Pain Relieving Patches, Biofreeze Pain Relief Gel, Bengay Ultra Strength Pain Relieving Cream, and Icy Hot Medicated Patches, all of which contain active ingredients known for pain relief.

Can TENS units be used as an alternative to Thermopain?

Yes, a TENS unit like the Omron TENS Unit is a legitimate and effective drug-free alternative to Thermopain.

It uses electrical pulses to block pain signals and stimulate endorphins, providing real pain relief.

What should I look for to identify a health scam product?

Look for unrealistic promises, claims of “secret” formulas, lack of scientific evidence, over-reliance on testimonials, aggressive sales tactics, vague ingredient lists, and difficulty finding contact/refund information.

Is it safe to use unverified pain relief products?

No, it is generally not safe to use unverified pain relief products, especially those without scientific backing or clear ingredient lists, as they may be ineffective, cause adverse reactions, or delay seeking proper medical treatment. Is Mycosyn Legit

What is the role of a physical therapist in pain management?

A physical therapist helps diagnose the root cause of pain, designs personalized exercise programs, and teaches proper body mechanics to alleviate pain, improve function, and prevent future issues, offering a long-term solution.

How can I report a scam product like Thermopain?

You can report scam products to consumer protection agencies like the Federal Trade Commission FTC in the U.S., the Better Business Bureau BBB, or your local consumer affairs department.

What is the difference between heat therapy and topical analgesics?

Heat therapy works by increasing blood flow and relaxing muscles, while topical analgesics use active ingredients like menthol or capsaicin to create a counter-irritation sensation or reduce pain signals directly at the site of pain.

Do physical therapy and chiropractic care help with chronic pain?

Yes, both physical therapy and chiropractic care are well-established methods that can effectively help manage chronic pain by addressing underlying musculoskeletal issues, improving mobility, and strengthening supporting structures.

Are there any natural alternatives for muscle pain relief?

Natural alternatives include hot/cold therapy, massage using massage guns or professional services, gentle stretching, yoga, and topical creams with natural warming agents like capsaicin.

What is the importance of consulting a doctor before using new pain relief methods?

Consulting a doctor is crucial to get an accurate diagnosis for your pain, ensure the chosen pain relief method is safe for your specific health conditions, and to avoid potentially dangerous interactions with other medications.

How do reputable companies handle customer complaints and refunds?

Reputable companies typically have transparent, accessible contact information, clear and fair return/refund policies, and responsive customer service that aims to resolve issues efficiently and respectfully.

What steps should I take if I suspect I’ve been scammed by a health product?

If you suspect you’ve been scammed, immediately contact your bank or credit card company to dispute the charge, gather all relevant documentation receipts, communication with the company, and report the scam to appropriate consumer protection agencies.

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