Theexplainercompany.com Review

Based on checking the website, TheExplainerCompany.com appears to be a legitimate service offering explainer video production.

While the site highlights a strong portfolio and positive testimonials, a more rigorous assessment reveals areas where transparency and detail could be enhanced for a fully trustworthy user experience.

Here’s an overall review summary:

Service Offered: Explainer video production for tech companies and startups.
Experience Claim: 10 years, 400+ explainers.
Language Support: 20+ languages.
Revision Policy: Unlimited revisions.
Client Base: Small local businesses to global enterprises.
Testimonials: Features prominent figures like a TikTok influencer and a SaaS founder, with a link to Trustpilot.
Missing Information: No clear pricing structure, no detailed service packages, and limited immediate access to specific case studies or a comprehensive portfolio directly on the homepage.
Ethical Stance: Provides a service video production that is generally permissible, assuming the content produced adheres to ethical guidelines.

While The Explainer Company presents itself as an experienced provider in the explainer video space, the lack of transparent pricing and detailed service breakdowns on its homepage means potential clients must initiate direct contact for fundamental information.

This “contact us for a quote” model, while common in custom service industries, can be a hurdle for those seeking quick comparisons or a clear understanding of investment levels upfront.

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For a truly transparent and comprehensive service review, more immediate access to a pricing structure or detailed service tiers would be beneficial.

Here are some alternatives for digital content creation services, focusing on ethical and transparent providers:

99designs: A global creative platform connecting clients with freelance designers for various design needs, including animation and video graphics. Offers clear project-based pricing and a structured briefing process.
Fiverr: A vast marketplace for freelance services, where you can find explainer video creators with diverse styles and price points. Service offerings are usually detailed in individual gig descriptions.
Upwork: A freelance platform for connecting businesses with independent professionals. You can post a job, review proposals, and hire talent for explainer video production, often with hourly or fixed-price contracts.
Storykit: A video creation platform designed for businesses to easily produce professional videos using templates and stock media. Offers subscription-based pricing models for access to their tools.
Renderforest: An online video, animation, logo, and website maker. Provides various templates for explainer videos and offers tiered pricing based on features and export quality.
Animaker: A DIY video animation software that allows users to create animated videos, including explainer videos, easily. Offers free and paid plans with varying features.
Vyond: A cloud-based animated video creation platform. It empowers users to create professional animated videos for various purposes, including marketing and training. Offers subscription plans for different user needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Theexplainercompany.com Review & First Look

Upon an initial review of Theexplainercompany.com, the website presents itself as a dedicated provider of explainer video animation services.

The homepage is designed to immediately convey their core offering: helping “tech companies & startups improve conversions & brand awareness with engaging explainer video animations.” This direct approach is commendable as it clearly states their target audience and primary benefit.

The site quickly highlights key differentiators such as “400+ Explainers” indicating extensive experience, “20+ Languages” showcasing a global reach, and “Unlimited Revisions” promising high client satisfaction.

These are strong selling points that address common concerns for businesses looking to invest in video content.

However, a critical first impression also notes the absence of readily available pricing information or specific service packages. Haxmac.cc Review

While the site features a prominent “Let’s Talk” call-to-action, the lack of transparency on cost can be a barrier for potential clients seeking quick comparisons or operating within strict budget constraints.

The overall design is clean and professional, focusing on testimonials and a portfolio section, but without detailed case studies or a clear breakdown of their process directly on the homepage, it requires users to take the next step of direct engagement to uncover more.

Initial Impressions of the Homepage

The homepage is visually appealing, utilizing a clean layout with a prominent header that includes navigation links like “Industries,” “Pages,” and “Blog.” The use of a hero section featuring an embedded video though not playable directly from the text provided is a standard practice for video production companies to showcase their work immediately.

The headline “Want a Great Explainer Video?” is direct and aims to capture immediate interest.

Key Claims and Promises

The site makes several bold claims designed to instill confidence: Libertyhardware.com Review

Experience: “10 Years and 100’s of Happy Clients!” and “400+ Explainers.” These figures suggest a deep well of practical knowledge and a track record of delivering numerous projects. According to a 2022 study by Wyzowl, 86% of businesses use video as a marketing tool, and explainer videos are a significant part of this trend, making experience a crucial factor.
Global Reach: “20+ Languages” implies versatility and the ability to cater to diverse international markets, which is a significant advantage for global enterprises.
Customer Satisfaction: “Unlimited Revisions” is a powerful promise, aiming to alleviate client fears about costly changes or unsatisfactory final products. This commitment to satisfaction is a strong incentive, especially in creative fields where subjective preferences play a large role.

Missing Elements for a Comprehensive First Look

Despite the positive aspects, several key elements are conspicuously absent from the homepage, which could enhance user trust and streamline the decision-making process:

Pricing Tiers: No mention of basic, standard, or premium packages, nor any average project costs. This forces potential clients into a sales conversation before they even know if the service is within their budget.
Process Breakdown: While they mention “unlimited revisions,” a clearer outline of their step-by-step production process e.g., scriptwriting, storyboard, animation, voiceover, revisions would provide valuable insight into what clients can expect.
Detailed Case Studies: The “Our Work” section shows video titles but lacks direct links to detailed case studies that explain the client’s problem, the solution provided by the video, and the results achieved e.g., conversion rate increase, brand awareness metrics. This is crucial for demonstrating ROI.

Theexplainercompany.com Pros & Cons

When evaluating Theexplainercompany.com, it’s essential to weigh its strengths against areas that could be improved.

The company clearly aims to project an image of expertise and reliability, and it succeeds in many aspects, particularly through its emphasis on experience and customer satisfaction.

However, certain omissions in its online presentation might impact its perceived trustworthiness or convenience for prospective clients.

Advantages of The Explainer Company’s Offering

Extensive Experience: The claim of “10 Years and 100’s of Happy Clients!” and “400+ Explainers” is a significant advantage. In the competitive field of video production, longevity and a substantial portfolio indicate a proven track record. This experience suggests the company has refined its processes and understands the nuances of creating effective explainer videos. Businesses often prefer experienced partners to mitigate risks and ensure quality outcomes.
Global Language Support: With “20+ Languages” on offer, The Explainer Company positions itself as a strong choice for businesses with international audiences. This capability is invaluable for reaching diverse markets and ensuring that marketing messages resonate culturally and linguistically. The ability to produce videos in multiple languages can significantly broaden a company’s reach and impact.
Unlimited Revisions Policy: This is a powerful selling point. The promise of “100% satisfaction with unlimited revisions” reduces the financial risk and creative anxiety for clients. It implies a strong commitment to meeting client expectations and ensuring the final product is exactly what they envisioned, without hidden costs for iterative changes. This policy can be particularly appealing for projects where the client’s vision might evolve during the production process.
Reputable Testimonials: Featuring testimonials from a “1M+ TikTok Influencer” Brad Gosse and a “SamCart Founder” Brian Moran adds significant credibility. These are recognizable names in the digital and entrepreneurial space, and their positive feedback can heavily influence potential clients. The inclusion of a link to Trustpilot for “More Reviews” further enhances transparency and allows users to verify external validation. According to Nielsen, 92% of consumers believe recommendations from friends and family over all forms of advertising, and online reviews function as a modern equivalent of word-of-mouth.
Targeted Niche: Focusing on “tech companies & startups” allows the company to develop specialized expertise in understanding the unique needs and challenges of this sector. This niche focus can lead to more effective and relevant video content, as the team is likely familiar with industry-specific terminology, trends, and target audiences.

Areas for Improvement and Potential Disadvantages

Lack of Transparent Pricing: This is perhaps the most significant drawback. The absence of any pricing information—whether fixed packages, hourly rates, or even an estimated cost range—forces potential clients to “Let’s Talk” contact them directly. While this allows for custom quotes, it can be a deterrent for those who prefer to assess budget compatibility upfront or compare services efficiently. Many businesses prefer clear pricing models to streamline their vendor selection process.
Limited Immediate Portfolio Access: While the “Our Work” section lists video titles and links to YouTube, it doesn’t immediately provide detailed case studies or descriptions of the project’s goals, challenges, and outcomes directly on the homepage. Users have to navigate away to YouTube, which is less ideal for a quick assessment of their capabilities and relevance to specific needs. A more integrated portfolio with project details would be beneficial.
Absence of Detailed Service Process: Although unlimited revisions are mentioned, a step-by-step breakdown of their production process e.g., initial consultation, script development, storyboard creation, animation, voiceover, sound design, post-production, revisions is not clearly outlined on the homepage. This detail would help clients understand the project timeline and what to expect at each stage.
General Lack of Specificity: Beyond the broad claims of experience and languages, the homepage provides limited specific data or insights into their methodologies, team structure, or unique value proposition beyond “engaging explainer video animations.” More concrete examples of how they achieve “improved conversions & brand awareness” would be more compelling.
Call-to-Action Focus: The primary call-to-action is “Let’s Talk,” which is good for lead generation but might feel less accommodating to users who are still in the research phase and prefer to gather more information independently before engaging in a direct conversation.

Theexplainercompany.com Alternatives

For businesses seeking to create compelling explainer videos, a variety of alternatives to Theexplainercompany.com exist, ranging from DIY platforms to extensive freelance marketplaces and full-service agencies. Embalajesledinsa.com Review

When choosing an alternative, it’s crucial to consider factors like budget, desired level of creative control, required turnaround time, and the complexity of the animation style needed.

Focusing on ethical and transparent providers that offer clear pricing or robust platforms for managing projects is key.

Overview of Leading Explainer Video Production Alternatives

Here’s a breakdown of top alternatives, emphasizing their unique features, pricing models, and how they compare:

99designs:
- Key Features: A platform for design contests and direct hiring of freelance designers. You can launch a contest for your explainer video animation, receiving multiple concepts from different designers, or directly hire a designer whose portfolio you admire.
- Pricing: Project-based. You set a budget for a contest or negotiate a rate with a freelance designer. Prices can vary widely based on complexity and designer experience.
- Pros: Access to a diverse pool of creative talent, competitive pricing through contests, clear project milestones.
- Cons: Quality can vary, and managing multiple submissions in a contest can be time-consuming.
- Ethical Considerations: Generally ethical, as it connects businesses with freelance professionals for creative work.
Fiverr: Chatrooms.world Review
- Key Features: A global marketplace for freelance services, known for its “gig” economy model. You can find freelancers offering explainer video creation, often categorized by animation style, length, and delivery time.
- Pricing: Starts from as low as $5 for basic services, scaling up significantly for complex projects, longer videos, or premium sellers. Pricing is usually clearly stated in gig descriptions.
- Pros: Highly competitive pricing, vast selection of freelancers, quick turnaround times for many basic services, transparent pricing per gig.
- Cons: Quality can be inconsistent across different sellers, requires careful vetting of freelancers, potential for miscommunication if project scope isn’t clearly defined.
- Ethical Considerations: Permissible for business transactions if the services are lawful and beneficial.
Upwork:
- Key Features: A platform for connecting businesses with freelance professionals for short-term and long-term projects. You can post a job description, review proposals, interview candidates, and hire explainer video creators based on their skills, experience, and rates.
- Pricing: Hourly rates or fixed-price contracts, negotiated directly with freelancers. Prices vary widely based on freelancer’s experience and project complexity.
- Pros: Access to experienced professionals globally, ability to thoroughly vet candidates, secure payment system, flexible hiring models.
- Cons: Can be time-consuming to find the right freelancer, quality depends entirely on the chosen professional, platform fees.
- Ethical Considerations: Similar to Fiverr, it’s an ethical platform for legitimate business services.
Storykit:
- Key Features: A platform designed for businesses to easily create video content, often using templates, stock footage, and simple drag-and-drop interfaces. It’s particularly useful for companies that need to produce video at scale without relying heavily on external agencies.
- Pricing: Subscription-based, often with tiered plans depending on the features, video length, and number of users.
- Pros: Cost-effective for high-volume video creation, user-friendly interface, quick production times, consistency in branding.
- Cons: Less customizable than bespoke agency solutions, may not be suitable for highly complex or unique animation styles, reliant on templates and stock media.
- Ethical Considerations: A tool for content creation, generally permissible for ethical business use.
Renderforest:
- Key Features: An online video, animation, logo, and website maker. Offers a wide range of customizable templates for explainer videos, intros, outros, and more. Users can create videos using pre-designed scenes, add their own text and media, and select voiceovers.
- Pricing: Free plan with limited features and watermarks. paid plans with more features, higher quality exports, and no watermarks, typically subscription-based.
- Pros: User-friendly interface, diverse template library, affordable, quick video creation.
- Cons: Less creative control compared to custom animation, reliance on templates can make videos look less unique, not ideal for highly specialized or complex animations.
- Ethical Considerations: A platform for creating visual content. its ethical use depends on the content created by the user.
Animaker:
- Key Features: A DIY video animation software that enables users to create animated videos easily, even without design skills. It offers a vast library of characters, props, backgrounds, and podcast, along with drag-and-drop functionality and various animation styles.
- Pricing: Free plan with limited features. paid subscription plans offering more assets, higher resolution exports, and commercial rights.
- Pros: Extremely intuitive, rich asset library, suitable for beginners, good for quick and iterative video creation.
- Cons: May lack the polish of professional agency-produced videos, templates can limit unique creative expression, some advanced features are locked behind higher-tier plans.
- Ethical Considerations: A tool for visual content creation. its ethical use depends on the user’s intent and content.
Vyond: Nokang.com Review
- Key Features: A cloud-based animated video creation platform specifically designed for business use, including marketing, training, and HR. It offers a wide range of customizable characters, actions, and scenes, allowing users to create professional animated videos quickly.
- Pricing: Subscription-based, typically with professional and enterprise tiers offering varying features and support.
- Pros: High degree of customization for template-based animation, characters with diverse actions and expressions, excellent for professional and consistent branding.
- Cons: Can be more expensive than other DIY platforms, steeper learning curve initially, may not replace highly custom 2D or 3D animation services.
- Ethical Considerations: A professional tool for business communication. its ethical use depends on the content it’s used to create.

When considering Theexplainercompany.com or any of these alternatives, businesses should carefully evaluate their specific needs, budget, and desired level of involvement in the production process to make the best choice.

Theexplainercompany.com Pricing

One of the most notable aspects of Theexplainercompany.com, or rather, the lack thereof, is the complete absence of any explicit pricing information on its homepage.

Unlike many service providers or SaaS companies that offer clear pricing tiers or estimated costs, The Explainer Company opts for a direct “Let’s Talk” approach, requiring potential clients to engage in a conversation to obtain a quote.

This strategy has both implications for the user experience and the company’s business model.

Understanding The Explainer Company’s Pricing Model or lack thereof

Based on the information available on their homepage, The Explainer Company operates on a custom quote model. This means: Archerywebshop.com Review

No Published Rates: There are no listed prices per minute of video, per project type, or tiered packages e.g., basic, standard, premium.
Direct Engagement Required: To get any pricing information, a prospective client must use the “Let’s Talk” call-to-action, which presumably leads to a consultation or a contact form.
Implied Customization: This model strongly suggests that each project is unique, and pricing is tailored based on factors such as video length, animation style, complexity of script, voiceover languages, revision scope, and overall project requirements.

Implications of a Custom Quote Model

For the Client:
- Time Investment: Clients must invest time in a consultation call or email exchange before they can even ascertain if the service is within their budget. This can be a significant barrier for busy decision-makers.
- Comparison Difficulty: It becomes challenging to compare The Explainer Company’s services directly with competitors who do offer transparent pricing, as there’s no baseline.
- Perceived Exclusivity: Some clients might view this as a sign of a premium, highly customized service, while others might find it frustratingly opaque.
- No Sticker Shock: Conversely, custom quotes ensure clients receive a price tailored to their specific needs, potentially avoiding unexpected costs or feeling overcharged for features they don’t require.
For The Explainer Company:
- Quality Lead Generation: This model ensures that only genuinely interested leads who are willing to engage in a discussion will proceed, potentially leading to higher conversion rates for qualified leads.
- Value-Based Pricing: It allows the company to price based on the perceived value to the client and the complexity of the project, rather than a fixed rate that might not account for all variables.
- Competitive Flexibility: They can adjust pricing based on market conditions, project scope, and client budget, potentially allowing them to win more bids through tailored offers.
- Sales Cycle Lengthening: The sales cycle might be longer compared to services with immediate pricing, as it requires more direct interaction before a commitment can be made.

What Factors Typically Influence Explainer Video Pricing?

While The Explainer Company doesn’t list its prices, common factors that typically influence the cost of an explainer video in the industry include:

Video Length: The longer the video, the more animation work, scriptwriting, and voiceover time is required. Industry average for a 60-90 second explainer video can range from $3,000 to $15,000+, depending on quality.
Animation Style:
- 2D Animation: Basic character animation, motion graphics.
- Motion Graphics: Text, shapes, and logos moving.
- Whiteboard Animation: Hand drawing or sketching effect.
- 3D Animation: More complex, realistic, and generally more expensive.
- Mixed Media: Combination of live-action and animation.
Scriptwriting: Included in most packages, but complex narratives or extensive research might add cost.
Voiceover: Professional voiceover artists charge based on length, language, and usage rights. Multiple languages which The Explainer Company offers will increase costs.
Sound Design & Podcast: Custom podcast scores or intricate sound effects can add to the budget.
Number of Revisions: While The Explainer Company offers “unlimited revisions,” many studios have limits before additional charges apply. This unlimited policy is a significant value proposition.
Deadline/Urgency: Rush projects often incur higher fees.
Talent & Expertise: Highly experienced studios or individual animators with impressive portfolios typically command higher prices.
Post-Production & Delivery: Final editing, formatting for different platforms, and delivery.

How to Approach The Explainer Company for Pricing

If you are considering The Explainer Company, be prepared to:

Clearly Define Your Needs: Have a good understanding of your video’s purpose, target audience, desired length, preferred style if any, and key messages.
State Your Budget Optional but Helpful: While you don’t have to disclose your exact budget, providing a general range can help them tailor a proposal that fits your financial parameters.
Ask for a Detailed Proposal: Request a breakdown of costs for each service component e.g., script, animation, voiceover, sound design, revisions to understand where your money is going.
Inquire About Payment Terms: Understand their payment schedule e.g., upfront deposit, milestone payments, final payment upon delivery.

In conclusion, The Explainer Company’s pricing model, while lacking immediate transparency, positions them as a bespoke service provider. Zelouffabrics.com Review

This approach might appeal to clients looking for highly customized solutions and willing to invest time in direct consultation, but it might deter those seeking quick, comparative cost estimates.

How to Cancel The Explainer Company Service

Given that The Explainer Company appears to operate on a project-based model rather than a recurring subscription, the concept of “canceling a subscription” in the traditional sense doesn’t directly apply.

Instead, a client would be looking to terminate a project in progress or conclude the service once the video is delivered.

However, understanding the typical process for disengaging from a service like this is crucial, especially regarding ethical considerations and potential financial implications.

Project-Based Service Cancellation

For a service provider like The Explainer Company, cancellation typically falls into one of two scenarios: Lucidpress.com Review

Pre-Contract or Quote Stage: If you are simply in discussions or have received a quote but have not yet signed a contract or made a payment, you can simply decline to proceed with the project. No formal cancellation process is required at this stage.
During an Active Project: If a contract has been signed and work has commenced, canceling the service means terminating the ongoing project. This is where ethical and contractual obligations come into play.

Steps to Terminate or Conclude a Project with The Explainer Company

While the website does not provide specific cancellation policies which would typically be detailed in their service agreement or terms and conditions, based on industry standards for custom service providers, the following steps are generally applicable:

Review Your Contract/Agreement:
- Crucial First Step: Before taking any action, meticulously review the service agreement, proposal, or contract you signed with The Explainer Company.
- Look for Clauses: Pay close attention to sections on “Termination,” “Cancellation,” “Refund Policy,” “Payment Schedule,” and “Deliverables upon Termination.” This document will outline the legal and financial ramifications of discontinuing the service.
- Common Provisions: Contracts often specify that if a project is canceled mid-way, the client is responsible for payment for all work completed up to the point of cancellation. There might also be cancellation fees or non-refundable deposits.
Formal Written Notification:
- Be Professional: Even if you’re dissatisfied, maintain a professional tone. Send a formal written notice email is usually sufficient, but check if the contract specifies certified mail to your primary contact at The Explainer Company.
- Clear Intent: Clearly state your intention to terminate the project and the effective date of termination.
- Reason Optional but Recommended: Briefly explain your reason for cancellation, whether it’s a change in business priorities, budget constraints, or dissatisfaction with progress. This can sometimes lead to a more amicable resolution or feedback for the company.
Discuss Financial Implications:
- Pro-rata Payment: Be prepared to discuss payment for work already completed. Most service providers will charge for the hours or milestones achieved before the cancellation.
- Outstanding Invoices: Ensure all outstanding invoices for completed work are settled.
- Refunds: If you paid an upfront deposit that exceeds the cost of work completed, inquire about any potential refund. However, many deposits are non-refundable, especially if significant work has been done.
Request Project Files and Deliverables: Selfdriveautomotives.com Review
- Ownership: Clarify what project files and assets you are entitled to receive upon termination. This might include scripts, storyboards, character designs, or partially completed animation files.
- Intellectual Property: Understand the intellectual property rights. Typically, IP transfers to the client upon full payment for the work. If you cancel mid-project and only pay for partial work, the IP terms might be different.
Confirm Disengagement:
- Written Confirmation: Request a written confirmation from The Explainer Company acknowledging the termination and outlining any final financial settlements or file transfers.

Ethical Considerations in Project Termination

From an ethical standpoint, it’s crucial to:

Honor Agreements: Abide by the terms and conditions outlined in the signed contract. Unilateral termination without cause or according to contractual terms can lead to legal disputes.
Pay for Work Rendered: It is ethically sound to compensate a service provider for the legitimate work they have already performed, even if the project is discontinued. This respects their time and effort.
Clear Communication: Maintain open and honest communication throughout the process to avoid misunderstandings and facilitate a smooth disengagement.

In summary, canceling service with The Explainer Company is not like canceling a typical subscription.

It involves terminating a specific project contract, which requires reviewing the agreed-upon terms, providing formal notification, and settling financial obligations for work completed.

Always prioritize reviewing your contract for the most accurate and legally binding information. Magetemplates.com Review

Theexplainercompany.com vs. Competitors

When evaluating The Explainer Company against its competitors in the explainer video production market, several key differentiators and commonalities emerge.

Each option caters to different client needs, budgets, and levels of desired involvement.

The Explainer Company’s Positioning

The Explainer Company positions itself as a premium service provider, particularly for “tech companies & startups,” emphasizing experience “10 Years,” “400+ Explainers”, global reach “20+ Languages”, and customer satisfaction “Unlimited Revisions”. Its primary mode of engagement is direct consultation, as evidenced by the “Let’s Talk” call-to-action and the absence of upfront pricing.

Comparison with Full-Service Agencies

Similarities: Like other full-service explainer video agencies e.g., Explainify, Epipheo, or Vidyard’s creative services, The Explainer Company likely offers a comprehensive end-to-end service, covering scriptwriting, storyboarding, animation, voiceover, and sound design. They share the benefit of dedicated project management and a team of experts.
Differentiators:
- Pricing Transparency: Many agencies provide some form of pricing tiers or average project costs on their websites, whereas The Explainer Company requires direct contact. This can be a barrier for initial comparison.
- Portfolio Detail: While The Explainer Company links to YouTube videos, some top-tier agencies provide detailed case studies with project objectives, challenges, and measured results e.g., increased conversions, improved engagement rates, offering stronger proof of ROI.
- Specialization: While The Explainer Company targets tech/startups, some agencies specialize even further e.g., healthcare, SaaS, finance or offer a wider range of video types beyond explainers.
- Brand Reputation: Established agencies often have more prominent industry awards, press mentions, or a broader client roster publicly displayed.

Comparison with Freelance Marketplaces Fiverr, Upwork

Similarities: Both offer access to individual animators and video producers.
- Cost: Freelance marketplaces generally offer a wider range of pricing, from very budget-friendly options to premium freelancers. The Explainer Company, as an established company with an explicit “unlimited revisions” policy, is likely to be at a higher price point.
- Project Management: Agencies like The Explainer Company provide dedicated project managers, ensuring a smoother workflow. On freelance platforms, clients are typically responsible for more direct communication and project oversight.
- Vetting: While The Explainer Company emphasizes its own experience, clients on marketplaces must spend time vetting individual freelancers, checking reviews, and assessing portfolios.
- Guarantees: The “unlimited revisions” policy from The Explainer Company is a strong guarantee not always explicitly offered by individual freelancers, who might charge for excessive revisions.
- Scale: For large, complex projects requiring multiple animators, scriptwriters, and voiceover artists, an agency structure like The Explainer Company is often better equipped than managing multiple freelancers on a platform.

Comparison with DIY Video Creation Platforms Renderforest, Animaker, Vyond, Storykit

Similarities: All aim to help businesses create video content.
- Control vs. Convenience: DIY platforms offer maximum creative control within template limits and immediate results, but require the client to do the actual creation. The Explainer Company offers a full-service, hands-off approach for the client.
- Customization: DIY platforms are template-based, limiting unique artistic expression. An agency provides fully custom animation and design tailored to the client’s brand.
- Cost: DIY platforms operate on subscription models, which are significantly cheaper for frequent video creation or internal use compared to agency fees for bespoke projects.
- Quality & Polish: Agency-produced videos generally have a higher production value, professional voiceovers, custom character design, and polished animation compared to what most users can achieve with DIY tools.
- Purpose: DIY platforms are excellent for quick, internal communications, social media snippets, or frequent content needs. Agencies are better suited for core marketing assets, website explainers, or investor pitches where high production quality is paramount.

Key Considerations for Clients

When choosing between The Explainer Company and its competitors, clients should ask:

What is my budget? DIY < Freelance < Agency
How much involvement do I want? Hands-on DIY vs. Hands-off Agency
What level of customization and quality do I need? Template-based vs. Bespoke
What is my timeline? DIY often fastest for basic, agencies can be slower for custom
How important is transparent pricing upfront?

In summary, The Explainer Company aims for the premium, custom service segment. Partsandcatalogue.com Review

It appeals to businesses seeking a dedicated partner with a proven track record and a strong commitment to satisfaction, who are willing to engage in direct consultation rather than relying on published price lists.

Its value proposition lies in its experience and “unlimited revisions” policy, setting it apart from more budget-conscious or DIY alternatives.

Ethical Considerations for Video Production Services

While the service of producing explainer videos, as offered by The Explainer Company, is inherently permissible and beneficial, the ethical considerations primarily revolve around the content being produced and the business practices employed.

For a service to be truly ethical, especially from a user’s perspective, it must ensure transparency, uphold professional standards, and, crucially, avoid the creation of content that promotes anything harmful, deceptive, or morally objectionable.

Transparency in Business Practices

Clear Communication: An ethical service provider should communicate clearly and honestly about its capabilities, processes, and potential limitations. Ambiguity, especially around pricing or deliverables, can erode trust. The Explainer Company’s lack of upfront pricing, while a business strategy, could be improved by providing at least a general cost range or package outlines to enhance transparency.
Contractual Clarity: All terms and conditions, including payment schedules, revision policies, intellectual property rights, and cancellation clauses, should be clearly laid out in a written contract. This protects both the client and the service provider. The “unlimited revisions” promise is a strong ethical commitment, provided its boundaries e.g., scope changes vs. minor tweaks are well-defined in the agreement.
Data Privacy: Any information shared by clients business strategies, confidential data must be handled with strict confidentiality. Ethical companies adhere to data protection regulations and ensure client data is secure.

Content Ethics and Compliance

This is perhaps the most critical ethical dimension for a video production company. Byantoniaillustration.com Review

The content created must align with moral values and legal standards.

Accuracy and Truthfulness: Videos should not disseminate false information, misleading claims, or deceptive advertising. If a video promotes a product or service, its claims must be verifiable and honest. For instance, if The Explainer Company creates a video for a tech startup, the video should accurately represent the product’s features and benefits, not exaggerate them.
Respectful and Inclusive Language/Imagery: Content should be free from discrimination, hate speech, racism, sexism, or any form of derogatory representation. It should promote positive values and respect for diversity.
Avoidance of Harmful Content:
- Sexualization: Videos should not contain overtly sexual or suggestive content.
- Gambling/Riba: Promotion of gambling, interest-based financial products riba, or any other financial fraud is unethical.
- Alcohol/Narcotics: Content should not endorse or glorify alcohol consumption, illicit drugs, or any harmful substances.
- Idol Worship/Blasphemy: Videos must avoid promoting polytheism, idol worship, or any content that is blasphemous or disrespectful to religious beliefs.
- Immoral Behavior: Any content encouraging or normalizing immoral behavior, violence, or unethical practices is unacceptable.
Intellectual Property Rights: The company must ensure that all elements used in the video podcast, stock footage, characters, voiceovers are properly licensed or original, respecting copyright and intellectual property laws. This prevents legal issues and ensures the client has full rights to their final video.

Professional Standards and Accountability

Quality Assurance: Ethical companies maintain high standards of quality in their work, delivering professional and effective videos that meet client expectations.
Responsiveness and Communication: Being responsive to client inquiries, providing regular updates, and addressing concerns promptly are hallmarks of ethical service.
Conflict of Interest: Avoiding situations where the company’s interests might conflict with those of the client.
Client Satisfaction: The “unlimited revisions” policy at The Explainer Company speaks to a commitment to client satisfaction, which is an ethical practice when genuinely offered.

Conclusion on Ethicality of The Explainer Company

The service offered by The Explainer Company—producing explainer videos—is fundamentally ethical. Its permissibility hinges entirely on the content of the videos it produces for its clients. If The Explainer Company adheres to a strict internal policy of refusing projects that involve unethical, harmful, or deceptive content e.g., promoting gambling, alcohol, inappropriate sexuality, or financial fraud, then it operates as an ethically sound service provider. Clients engaging with such a service should also bear the responsibility of ensuring their desired video content aligns with ethical principles. Transparency in pricing and a more detailed process outline would further enhance its perceived ethical standing and user trust.

Theexplainercompany.com Security and Data Protection

When engaging with an online service provider, particularly one that handles project details, communication, and potentially sensitive business information, understanding their approach to security and data protection is crucial.

For Theexplainercompany.com, based solely on its homepage text, there’s a notable absence of explicit information regarding these critical aspects.

What’s Missing on The Homepage Regarding Security

The homepage of The Explainer Company focuses heavily on its services, experience, and client satisfaction. However, it does not overtly mention: Latesail.com Review

Privacy Policy Link: A direct, prominent link to a comprehensive privacy policy that explains how user data is collected, stored, used, and protected. This is a fundamental requirement for online businesses, especially under regulations like GDPR or CCPA.
Terms of Service Link: A link to detailed terms of service that outline the legal agreement between the user and the company, including intellectual property rights, dispute resolution, and responsibilities.
Security Measures: Any explicit mention of security protocols, such as SSL/TLS encryption for data in transit, secure server practices, data backup procedures, or compliance with industry security standards.
Confidentiality Agreements: While implied for project work, there’s no mention of specific non-disclosure agreements NDAs that might be standard for working with sensitive client information.

Why Security and Data Protection are Crucial

Client Confidentiality: Businesses, especially startups and tech companies The Explainer Company’s target audience, often share proprietary information, product roadmaps, or confidential data during the video production process. Without strong security measures and clear confidentiality policies, this information could be at risk.
Trust and Reputation: A breach of data can severely damage a company’s reputation and lead to legal repercussions. Demonstrating a commitment to security builds trust with potential clients.
Regulatory Compliance: Depending on the location of the company and its clients, various data protection regulations e.g., GDPR, CCPA, HIPAA if dealing with healthcare data mandate specific security and privacy practices. Non-compliance can result in hefty fines.
Intellectual Property Protection: The creative assets developed during the project scripts, storyboards, original designs are valuable intellectual property. Secure systems ensure these assets are protected from unauthorized access or misuse.
Payment Security: While not explicitly mentioned on the homepage, if payment processing occurs directly through their site, ensuring PCI DSS compliance and secure payment gateways is essential.

General Security Practices for Online Services

Reputable online service providers typically implement a range of security measures, even if not explicitly stated on the homepage:

SSL/TLS Encryption: The website should use HTTPS to encrypt all data transmitted between the user’s browser and the server, protecting login credentials, contact form submissions, and other sensitive information. This can be verified by checking the URL in the browser.
Secure Servers: Hosting data on secure, regularly updated servers with firewalls and intrusion detection systems.
Access Control: Limiting access to client data to authorized personnel only.
Regular Backups: Implementing robust data backup and recovery plans to prevent data loss.
Employee Training: Training staff on data security best practices and confidentiality protocols.
Third-Party Vetting: If using third-party tools or services e.g., CRM, project management software, ensuring those vendors also meet high security standards.
GDPR/CCPA Compliance: Explicitly stating compliance with major data protection regulations and providing users with rights concerning their data e.g., right to access, right to erasure.

Recommendation for Users

When considering The Explainer Company, it would be prudent for potential clients to:

Look for a Privacy Policy and Terms of Service: Check the website’s footer for links to these crucial documents. If they are not readily available, inquire about them during initial contact.
Ask About Security Measures: During the “Let’s Talk” consultation, specifically inquire about their data security practices, confidentiality agreements NDAs, and how they protect client information and project assets.
Verify SSL/HTTPS: Ensure the website uses HTTPS encryption indicated by a padlock icon in the browser address bar before submitting any personal or business information through contact forms.

While the absence of explicit security information on the homepage doesn’t necessarily indicate a lack of security, it means clients must take the initiative to inquire and verify these crucial aspects before entrusting The Explainer Company with their sensitive project details.

For optimal transparency and trust, a clear and accessible privacy policy and security statement would be highly beneficial.

FAQ

What is The Explainer Company?

The Explainer Company is a service provider that specializes in creating animated explainer videos, primarily targeting tech companies and startups to help them improve conversions and brand awareness. Locojoker.com Review

What services does The Explainer Company offer?

The Explainer Company focuses on producing engaging explainer video animations, and their homepage mentions capabilities in over 20 languages and a policy of unlimited revisions.

How much does an explainer video from The Explainer Company cost?

The Explainer Company does not publish pricing information on its homepage.

Potential clients need to contact them directly “Let’s Talk” to receive a custom quote based on their specific project requirements.

Does The Explainer Company offer unlimited revisions?

Yes, The Explainer Company explicitly states that they offer “Unlimited Revisions” to ensure 100% client satisfaction with their video projects.

How long has The Explainer Company been in business?

The Explainer Company states that they have “10 Years and 100’s of Happy Clients,” indicating a decade of experience in the explainer video production industry. Iefinternational.com Review

Can The Explainer Company create videos in multiple languages?

Yes, The Explainer Company claims to be able to make videos in “20+ Languages,” including specific mentions like French and Spanish, suggesting a broad linguistic capability.

Who are some notable clients of The Explainer Company?

The homepage features testimonials from Brad Gosse, a “1M+ TikTok Influencer,” and Brian Moran, SamCart Founder, as notable clients.

Where can I find reviews for The Explainer Company?

The Explainer Company’s homepage provides a link to “More Reviews on Trustpilot,” allowing potential clients to view external testimonials and ratings.

What industries does The Explainer Company serve?

While they target “tech companies & startups” prominently, their client testimonials suggest they also serve “small local businesses” and “global enterprises” across various sectors, as indicated by the “Industries” link in their footer.

Is The Explainer Company a legitimate business?

Based on the website’s professional presentation, detailed service claims, and external links to reputable review sites like Trustpilot, The Explainer Company appears to be a legitimate business.

How do I contact The Explainer Company for a quote?

The main call-to-action on their homepage is “Let’s Talk,” which links to their contact page, presumably for inquiries and quote requests.

Does The Explainer Company offer a free trial for their services?

No, as a custom service provider, The Explainer Company does not offer a free trial.

Services are initiated upon agreement and payment for a specific project.

How do I cancel a project with The Explainer Company?

To cancel a project with The Explainer Company, you would typically need to refer to your signed contract or service agreement for specific termination clauses and financial obligations.

Given it’s a project-based service, it’s not a subscription cancellation.

What kind of explainer videos does The Explainer Company create?

The company specializes in “engaging explainer video animations,” suggesting they primarily focus on animated videos that simplify complex ideas for businesses.

Does The Explainer Company showcase their work portfolio on the website?

Yes, the website has an “Our Work” section which lists titles of videos and links to their YouTube channel to view the full videos.

Are there any specific details about the production process on their website?

While they mention unlimited revisions, the homepage does not provide a detailed step-by-step breakdown of their explainer video production process.

What are the ethical considerations when using a video production service like The Explainer Company?

The ethical considerations primarily revolve around the content produced: ensuring it is truthful, respectful, and does not promote anything harmful, deceptive, or morally objectionable e.g., gambling, alcohol, inappropriate content.

Does The Explainer Company mention data security or privacy policies on its homepage?

No, the homepage text does not explicitly mention data security measures, privacy policies, or terms of service.

Clients would likely need to inquire about these aspects directly or look for links in the website’s footer.

How does The Explainer Company compare to freelance platforms like Fiverr or Upwork?

The Explainer Company offers a full-service, dedicated agency approach with project management and potentially higher quality assurance, whereas platforms like Fiverr and Upwork connect clients directly with individual freelancers, often at varied price points and requiring more client oversight.

Is The Explainer Company suitable for small businesses or just large enterprises?

The website indicates they serve a broad range of clients, from “small local businesses or new startups all the way to global enterprises,” suggesting they cater to various business sizes.