The852.co.uk Reviews

Based on looking at the website, The852.co.uk appears to be a UK-based moving and home removal company.

They emphasize providing fast, efficient, and reliable services across the Midlands and the wider UK, aiming to be a comprehensive “moving partner” for their customers.

While the website highlights their core services like man and van, house removals, and single item moves, it’s crucial to delve deeper into the specifics of their offerings, customer experiences, and overall value proposition.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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The852.co.uk Review & First Look

Upon an initial review of The852.co.uk, the website presents itself as a straightforward platform for booking moving and removal services in the UK.

The primary focus is on quick access to quotes and a clear listing of their core offerings.

It’s designed to be user-friendly, pushing visitors towards obtaining an “instant quote” or contacting them directly.

Initial Impressions of the Website Interface

The website’s design is clean and functional, prioritizing ease of navigation.

The use of a “Free Instant Quote” button and a prominent phone number 07442 324 374 at the top suggests a strong emphasis on immediate customer engagement. Turisprime.com Reviews

The key services are clearly listed with hash-tags, making them easily scannable.

Stated Service Offerings and Geographic Coverage

The852.co.uk explicitly states its services include:

• Man and Van: Ideal for smaller moves or transporting specific items.
• House Removal: Comprehensive service for relocating homes.
• Collection & Drop off: For various transport needs.
• Single item move: Catering to the transport of individual large items.
• Door-to-door transfers: Ensuring seamless delivery from origin to destination.
• Courier Service: Suggests a broader logistics capability.

Their geographic coverage is stated as “across the Midlands and the rest of the UK,” with a base in the Midlands.

This indicates a wide operational area, although customers outside the Midlands are encouraged to contact them for more specific information, implying potential variations in service availability or pricing for those regions.

The852.co.uk Features

The website highlights several features designed to streamline the moving process and enhance customer experience. Neothink.com Reviews

While some features are explicitly stated, others are implied by the website’s functionality and messaging.

Online Quote System

A prominent feature is their “Free Instant Quote” system, allowing users to “Get a free moving quote in seconds.” This online tool is designed to provide quick estimates, which is a significant convenience for users planning a move.

While the exact inputs required for the quote are not detailed on the homepage, the promise of an “instant” quote suggests a simplified process, likely requiring basic information like origin, destination, and possibly the volume or type of items to be moved.

This immediacy can be a strong draw for potential customers comparing services.

Communication Channels

The852.co.uk emphasizes “open communication channels throughout every step of the way.” This commitment to communication is crucial in the moving industry, where customers often have questions or need updates. Highvelocitystartups.com Reviews

They provide a direct phone number 07442 324 374 for immediate contact.

The website also implies communication through their online quote system or potentially email, although these are not explicitly detailed as contact points on the main page.

Effective communication can significantly reduce stress for customers during a move.

Future Service Expansion: Storage & Packing

The website mentions “Coming soon” for both “Storage Services” and “Packing & Unpacking.” This indicates an intention to expand their service portfolio, offering a more comprehensive solution for moving needs.

When available, these services could significantly enhance their appeal, allowing customers to handle more aspects of their relocation through a single provider. Orgoproducts.com Reviews

For instance, according to a 2022 survey by the Self Storage Association UK, approximately 45% of self-storage users utilize facilities during a house move or renovation.

This future expansion aligns with common customer demands in the moving sector.

The852.co.uk Pros & Cons

Understanding the strengths and weaknesses of a service like The852.co.uk is essential for potential customers.

Based on the website’s presentation, we can identify several advantages and areas that might require more clarification.

Advantages of The852.co.uk

• Ease of Access to Quotes: The promise of an “instant quote” is a major convenience, allowing users to quickly assess potential costs without lengthy phone calls or forms. This aligns with modern user expectations for immediate information.
• Clear Service Offerings: The website clearly lists its core services Man and Van, House Removal, Single Item Move, etc., making it easy for users to identify if their needs align with what The852.co.uk offers. This transparency helps set expectations.
• Wide Geographic Coverage: Operating across the Midlands and the “rest of the UK” provides a broad reach, catering to a significant portion of the country’s population. This wide service area is a competitive advantage for a moving company.
• Emphasis on Reliability and Efficiency: The tagline “Fast, efficient, and reliable” directly addresses key concerns for anyone undertaking a move. While these are claims, they set a positive tone and indicate the company’s aspirations for service quality.
• Dedicated Customer Communication: The statement “open communication channels throughout every step of the way” suggests a customer-centric approach, which is vital for a smooth moving experience.

Potential Areas for Clarification or Improvement

• Lack of Detailed Service Descriptions: While services are listed, there’s a lack of in-depth information about what each service entails. For instance, what’s included in a “House Removal”? Is it just transport, or does it include loading/unloading? More detail would help customers make informed decisions.
• Limited Online Transparency on Pricing Structures: Beyond the “prices from £30 ex.VAT,” there’s no clear breakdown of how the instant quote is calculated, what factors influence the final price, or potential hidden fees. Transparency here could build more trust.
• Absence of Customer Testimonials or Reviews: The website doesn’t display any customer reviews, ratings, or testimonials. In an industry where trust and reliability are paramount, social proof is incredibly valuable. Data from BrightLocal 2023 indicates that 89% of consumers are highly likely to use a business if it has positive reviews.
• “Coming Soon” Services: While indicating future expansion is good, the “Coming soon” status for storage and packing services means they are not currently available. Customers seeking a full-service moving solution might need to look elsewhere for these components in the interim.
• No Online Booking System: The site offers quotes, but it doesn’t appear to offer direct online booking functionality from the homepage. Users likely need to complete the quote and then follow up via phone or another channel, which could add an extra step to the process.

The852.co.uk Alternatives

When considering a moving company, it’s always wise to explore alternatives to ensure you’re getting the best fit for your specific needs, budget, and location. Best-shopme.com Reviews

The UK moving market is robust, with various options catering to different requirements.

National Moving Companies

For larger, more complex moves, or those requiring extensive insurance and specialized services, national moving companies often come into play.

These companies typically have established networks, larger fleets, and comprehensive insurance policies.

• Pickfords: One of the UK’s oldest and largest removal companies, offering domestic and international removals, storage, and specialist services. They are known for their extensive experience and comprehensive solutions, often at a premium price point.
• Britannia Movers International: A network of independent moving companies across the UK, providing local, national, and international removals, as well as storage. They offer the benefit of local expertise backed by a national brand.
• AGS Movers: Specializes in international removals but also handles domestic moves within the UK, offering robust packing, storage, and customs assistance. Their focus is on high-quality, full-service solutions.

Local Man and Van Services

For smaller moves, single-item transfers, or budget-conscious relocations, local man and van services are a popular choice.

These are often more flexible and can be more affordable than large removal companies. Pilgrimtours.com Reviews

• AnyVan: An online platform that connects customers with local removal companies and independent drivers across the UK. They offer competitive pricing through a bidding system and cater to a wide range of moving needs, from single items to full house moves.
• Compare My Move: Similar to AnyVan, this platform allows users to get quotes from multiple removal companies, including man and van services, by submitting their move details once. This can save time and help find competitive prices.
• Independent Local Operators: Many towns and cities have numerous independent man and van services advertised online e.g., through Gumtree, local directories, or even social media groups. These can offer highly personalized service and flexibility, though vetting their reliability and insurance is crucial.

DIY Moving with Van Hire

For those with a tighter budget and the ability to do the heavy lifting themselves, hiring a van is a viable option.

• Hertz, Enterprise, or Budget Van Rental: Major car rental companies often have a dedicated van rental division, offering various sizes of vans suitable for different moving needs. This provides flexibility and control over the moving process.
• Local Van Hire Companies: Many independent local companies specialize purely in van hire, sometimes offering more competitive rates or specific vehicle types not available from larger chains.

When choosing an alternative, consider factors like the volume of items, distance of the move, required services packing, storage, budget, and the level of insurance needed.

Always check reviews and get multiple quotes before committing.

How to Cancel The852.co.uk Subscription / Service

Given that The852.co.uk primarily offers one-off moving services rather than a subscription, the concept of “cancelling a subscription” doesn’t directly apply in the traditional sense.

However, if you’ve booked a service and need to cancel or reschedule, the process would typically involve direct communication with the company. U80soccer.com Reviews

Cancelling a Booked Service

If you have already paid a deposit or the full amount for a service with The852.co.uk and need to cancel, you would typically need to:

1. Contact The852.co.uk Directly: The most effective way to cancel a service is to call their customer service number, which is prominently displayed as 07442 324 374. Clearly state your booking reference number if applicable and your intention to cancel.
2. Refer to Terms and Conditions: While not explicitly available on the homepage, all reputable moving companies will have terms and conditions regarding cancellations, refunds, and rescheduling. These terms usually dictate notice periods required for a full refund or to avoid cancellation fees. For example, many companies require at least 48-72 hours’ notice for cancellations to avoid charges, especially if resources like a vehicle and crew have already been allocated.
3. Document Your Cancellation: It’s always a good practice to follow up a phone call with an email confirming your cancellation, including the date and time of the call and the name of the person you spoke with. This creates a written record for your reference.
4. Inquire About Refunds: During your cancellation, ask about their refund policy, particularly regarding any deposits paid. If a refund is due, confirm the timeline for processing it.

Rescheduling a Service

If your plans change but you still require the service, rescheduling might be an option.

This is often more flexible than outright cancellation, especially if you provide sufficient notice.

• Contact Them Promptly: As with cancellations, contact The852.co.uk as soon as you know you need to reschedule.
• Provide New Details: Be ready to provide your preferred new date and time for the move.
• Check Availability and Fees: Confirm if your requested new date is available and if there are any rescheduling fees, particularly if the notice period is short.

The general principle is proactive communication.

The sooner you communicate changes to The852.co.uk, the higher the likelihood of a smooth resolution without incurring additional costs. Store.hollyland.com Reviews

How to Cancel The852.co.uk Free Trial

Based on the information available on The852.co.uk’s homepage, they do not appear to offer any “free trials” in the traditional sense, as they are a service-based company providing moving and removal services rather than software or a subscription-based product.

Their “free instant quote” is a service estimate, not a trial of a product.

Therefore, the concept of “cancelling a free trial” for The852.co.uk is not applicable.

Customers would typically engage with them for a one-off moving service.

If a quote is obtained and not followed through with a booking, there’s no action needed to “cancel” anything. Anoauto.com Reviews

If a service is booked and then needs to be cancelled, refer to the “How to Cancel The852.co.uk Subscription / Service” section above, which covers the process for cancelling a booked moving service.

It’s important to differentiate between obtaining a free quote which carries no obligation and committing to a paid service.

The852.co.uk offers the former to encourage inquiries, but this isn’t a “trial” that requires cancellation.

The852.co.uk Pricing

The852.co.uk provides a general indication of their pricing structure on their homepage, stating “Prices from £30 ex.VAT.” This provides a starting point but leaves much of the specific pricing details to their “Free Instant Quote” system.

Understanding “Prices From £30 ex.VAT”

The “from £30 ex.VAT” likely refers to their most basic service, such as a single-item move or a very short, local man and van job. Smoothtone.co.uk Reviews

The “ex.VAT” excluding Value Added Tax is crucial to note, as the final price will be higher once the standard UK VAT rate currently 20% is applied.

So, a £30 service would effectively be £36. This initial price point positions them competitively for small tasks within the local moving market.

Factors Influencing the Final Quote

The actual cost of a moving service from The852.co.uk will be determined by several key factors, which their “instant quote” system should account for:

• Volume and Type of Items: The amount of belongings to be moved is a primary determinant. A full house removal will naturally cost significantly more than a single-item transfer. The type of items e.g., fragile, heavy, requiring special handling can also affect the price.
• Distance of the Move: The mileage between the pickup and drop-off locations will directly impact fuel costs and driver time, thus influencing the price. Longer distances will command higher fees.
• Access and Property Type: Factors like stairs, narrow hallways, lack of parking, or whether the property is on a high floor without a lift can add to the complexity and time required for the move, potentially increasing costs.
• Number of Movers Required: A larger removal job will necessitate more staff, which will be reflected in the quote. A basic “man and van” service might include one or two movers, while a full house move could require a larger team.
• Time of Day/Week: Some companies charge higher rates for moves during peak times e.g., weekends, bank holidays, or specific peak seasons like summer.
• Additional Services: While “coming soon,” if The852.co.uk eventually offers packing, unpacking, or storage, these will be add-on costs.
• Waiting Time/Delays: If unforeseen delays occur on the customer’s end e.g., key handover delays, property access issues, some companies may charge for waiting time.

Importance of the Instant Quote

The “Free Instant Quote” is the primary mechanism for customers to ascertain their specific costs.

To get an accurate quote, users should be prepared to provide as much detail as possible about their move, including: Wehilion.com Reviews

• Pickup and delivery postcodes.
• A comprehensive list or estimate of items to be moved e.g., number of boxes, large furniture pieces.
• Any special requirements e.g., disassembling/reassembling furniture, specific access issues.

Without detailed information from the instant quote system or direct communication, it’s impossible to give a precise price for any specific moving scenario.

Customers should ensure they receive a clear, itemized quote before confirming any booking.

The852.co.uk vs. Competitors

When evaluating The852.co.uk against its competitors, it’s essential to consider their strengths and weaknesses in the context of the broader UK moving market.

The852.co.uk’s Niche and Value Proposition

The852.co.uk appears to position itself as a reliable, efficient, and direct option, particularly for those based in the Midlands and seeking a straightforward moving service.

Their emphasis on a “Free Instant Quote” and direct phone contact suggests a focus on ease of initial engagement. Drivingscout.uk Reviews

Their stated services cover a decent range, from single items to full house removals, making them versatile for various needs.

The “prices from £30 ex.VAT” indicates an attempt to be competitive at the lower end of the market for smaller jobs.

Comparison Points with Larger National Movers e.g., Pickfords, Britannia

• Scale and Comprehensive Services: Larger national movers like Pickfords offer an extensive array of services including international removals, specialized item transport pianos, art, long-term storage, and full packing/unpacking services as standard. The852.co.uk, while planning to expand, currently offers a more focused set of core moving services, with packing and storage marked as “coming soon.”
• Brand Recognition and Trust: Established national brands often come with a long history and strong brand recognition, which can instill a higher level of trust, especially for very large or complex moves. The852.co.uk, as a potentially newer or smaller operation, would need to build this trust through consistent positive customer experiences and visible testimonials.
• Pricing: Larger companies typically operate at a higher price point due to their overheads, comprehensive insurance, and broader service offerings. The852.co.uk’s “from £30” suggests they aim for a more competitive entry-level price, potentially appealing to budget-conscious customers or those with smaller moving needs.

Comparison Points with Online Platforms e.g., AnyVan, Compare My Move

• Quote Comparison: Platforms like AnyVan and Compare My Move excel at providing multiple quotes from various providers, allowing customers to easily compare prices and services. The852.co.uk provides its own instant quote, which is convenient but doesn’t offer direct comparison with other companies on the same platform.
• Vetting and Reviews: Online platforms often feature extensive customer review systems, allowing users to vet individual drivers or companies. While The852.co.uk aims for reliability, the absence of public testimonials on their site means customers must rely on the company’s self-description or seek reviews elsewhere e.g., Google Business Profile, Trustpilot.
• Flexibility vs. Directness: Platforms offer more flexibility in choosing from various providers, potentially leading to better deals. The852.co.uk offers a direct relationship with a single provider, which some customers might prefer for simplicity and continuity.

Comparison Points with Independent Man and Van Services

• Professionalism and Reliability: While many independent man and van services are excellent, the quality can vary. The852.co.uk presents itself as a “reputable and well-known Home removal company,” suggesting a higher level of professionalism and standardisation than some informal individual operators.
• Insurance and Liability: Reputable companies like The852.co.uk are expected to have proper insurance e.g., Goods in Transit, Public Liability. With independent operators, customers need to explicitly verify their insurance coverage.
• Operational Structure: The852.co.uk operates as a limited company, suggesting a more formal business structure compared to some individual freelance movers.

In summary, The852.co.uk seems to be a solid choice for those seeking a direct, efficient, and potentially cost-effective solution for standard moving needs within their service area.

For very large, complex, international moves, or if comparing numerous quotes from diverse providers is a priority, customers might also explore the offerings of national movers or online comparison platforms.

The key for The852.co.uk’s success will be consistent service quality and building a strong reputation through customer satisfaction. Sunflowerai.io Reviews

Frequently Asked Questions

What services does The852.co.uk offer?

The852.co.uk offers a range of moving services including Man and Van, House Removal, Collection & Drop off, Single item moves, Door-to-door transfers, and Courier Service.

Where is The852.co.uk based?

The852.co.uk is based in the Midlands, UK.

What areas does The852.co.uk cover for removals?

The852.co.uk operates across the Midlands and the rest of the UK.

Customers outside the Midlands are advised to contact them for more specific information.

How can I get a quote from The852.co.uk?

You can get a free instant quote by using the online quote system on their website or by calling them directly at 07442 324 374. Umiteasets.com Reviews

Are the prices on The852.co.uk inclusive of VAT?

No, the prices are stated as “from £30 ex.VAT,” meaning Value Added Tax will be added to the final cost.

What is the typical starting price for The852.co.uk services?

The prices for services from The852.co.uk start from £30 excluding VAT.

Does The852.co.uk offer packing and unpacking services?

No, packing and unpacking services are listed as “Coming soon” on their website, indicating they are not currently offered.

Does The852.co.uk offer storage services?

No, storage services are listed as “Coming soon” on their website, indicating they are not currently offered.

How reliable is The852.co.uk?

The website describes The852 Ltd as a “reputable and well-known Home removal company” that is “Fast, efficient, and reliable.” However, direct customer testimonials are not displayed on their homepage. Rebusfs.com Reviews

How do I contact The852.co.uk for inquiries?

You can contact The852.co.uk by calling their direct phone number: 07442 324 374.

Is The852.co.uk suitable for single item moves?

Yes, The852.co.uk explicitly lists “Single item move” as one of their core services.

Can I track my removal service with The852.co.uk?

The website mentions “open communication channels throughout every step of the way,” implying updates, but it does not explicitly state the availability of real-time tracking.

What information do I need for an instant quote?

While not fully detailed on the homepage, generally for an instant quote, you’d need information about pickup and delivery locations, the volume of items, and any specific access considerations.

Does The852.co.uk handle commercial removals?

The website focuses on “Home removal” but also lists “Collection & Drop off” and “Courier Service,” which could potentially apply to small business items, but their primary stated focus is residential.

What happens if I need to cancel a booking with The852.co.uk?

If you need to cancel a booked service, you should contact The852.co.uk directly via phone.

Be aware that cancellation policies and potential fees may apply based on their terms and conditions.

Does The852.co.uk offer a free trial?

No, The852.co.uk does not offer a free trial as they provide one-off moving services, not a subscription-based product.

The “free instant quote” is an estimate, not a trial.

How long does an instant quote take to receive?

The website states you can “Get a free moving quote in seconds,” indicating a very quick online process.

Is The852.co.uk insured for damages during a move?

As a “reputable” removal company, it is expected that The852.co.uk would have Goods in Transit and Public Liability insurance, but this is not explicitly detailed on their homepage.

It’s always advisable to confirm insurance coverage directly with the company.

Are there any hidden fees with The852.co.uk?

The website does not detail any hidden fees, but customers should clarify all inclusions and exclusions in their quote and review the full terms and conditions before booking to avoid surprises. The stated “ex.VAT” means VAT will be added.

How does The852.co.uk ensure customer satisfaction?

The company states their team “goes above and beyond to cater to each customer’s specific needs” and provides “open communication channels throughout every step of the way” to ensure satisfaction.