Ever feel like you’re juggling a thousand tiny, super-important keys, each one for a different lock in your digital kingdom? When you’re dealing with something as critical as your BMC systems—whether it’s BMC Helix, BMC Remedy, or managing those vital Baseboard Management Controllers—that feeling is amplified a hundredfold. You know that sinking feeling when you can’t remember which obscure string of characters is the one for that critical server, or worse, when you realize someone might have gotten their hands on a default password? It’s a nightmare scenario no one in IT wants to face.

That’s why relying on a robust password manager for BMC is not just a nice-to-have, it’s an absolute necessity. We’re talking about a tool that not only remembers all those complex login details for you but actively helps you secure your entire digital infrastructure. I mean, think about it: around 49% of all data breaches involve compromised passwords, and a shocking 81% of corporate hacking incidents stem from weak or reused passwords. And it’s not just a few passwords anymore. the average person is now juggling a staggering 255 passwords, with about 97 of those for work accounts. That’s just impossible to manage securely without help.

By the end of this guide, you’ll understand why a dedicated enterprise password manager is your best friend for BMC password management, what features to prioritize, and how it directly impacts the security and efficiency of your operations. We’ll talk about how it can protect everything from your BMC Helix password manager needs to securing your physical BMC hardware. Choosing the right password manager isn’t just about making your life easier. it’s about safeguarding critical infrastructure and ensuring smooth, secure operations for all your BMC systems. It’s a fundamental part of building a strong cybersecurity defense. If you’re looking for a solid option to start enhancing your security, checking out tools like can give you a great head start in making your digital life much more secure.

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Why You Absolutely Need a Password Manager for Your BMC Systems

Let’s be real, cybersecurity isn’t getting any simpler. Every day, it feels like there’s a new threat or a fresh headline about another company getting hit. And more often than not, the culprit is something as seemingly simple as a compromised password.

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The Escalating Threat Landscape

You’ve probably heard the stats, but they’re worth repeating because they paint a clear picture of the risks we’re all up against:

Weak Passwords are Goldmines for Hackers: As I mentioned, almost half of all data breaches trace back to compromised passwords. In a corporate setting, that number jumps even higher, with 81% of hacking-related breaches involving weak or reused credentials. It’s like leaving your front door wide open.
Brute Force Attacks are Constant: Did you know an automated password-guessing attack happens roughly every 39 seconds somewhere in the world? These aren’t sophisticated hackers every time. sometimes it’s just automated scripts relentlessly trying common passwords. In one huge data leak of 16 billion passwords, “admin” and “password” were used tens of millions of times.
The Sheer Volume is Overwhelming: With employees needing access to dozens, sometimes hundreds, of applications and services, remembering a unique, complex password for each one is practically impossible for any human. This leads to bad habits, like reusing passwords or writing them down. Around 38% of people write passwords down, and 32% reuse the same password across multiple accounts. That’s a huge security vulnerability waiting to happen.
Phishing is Rampant: Many data breaches, about 36% according to one report, are linked to phishing attacks. These attacks often trick users into revealing their login credentials, making a password manager’s ability to protect against fake websites incredibly valuable.

The Unique Challenges of BMC Environments

Now, layer these general cybersecurity challenges on top of your BMC systems, and you’ve got an even more complex situation. BMC software, like BMC Helix and BMC Remedy, are powerful tools for managing IT services, operations, and infrastructure. They’re at the heart of your IT ecosystem, which makes their security paramount.

Many Systems, Many Credentials: You’re likely dealing with various BMC components: BMC Helix password manager, BMC Remedy server, BMC Helix 7, 8, or 10, BMC Identity, not to mention other integrations. Each of these can have its own set of administrative credentials, service accounts, and user logins. Manually managing these is a recipe for disaster.
Privileged Access is a Prime Target: Accounts with access to manage or configure your BMC systems are highly privileged. If these credentials are compromised, an attacker could gain extensive control over your IT operations, access sensitive data, or disrupt critical services.
Remote Management Risks: Baseboard Management Controllers BMCs are super useful for remote server management, even when the main server OS is down. But this powerful access comes with significant risks. A vulnerable BMC can open the door to full server compromise, allowing attackers to plant persistent malware or disable security features. Many BMCs come with default passwords that are well-known and often not changed, creating an easy entry point for attackers.
Compliance and Auditing Headaches: With so many critical systems, meeting regulatory compliance standards like SOC 2, PCI DSS, HIPAA requires rigorous password policies, detailed audit trails, and consistent enforcement. Trying to achieve this manually across a complex BMC environment is incredibly difficult and error-prone.

So, it’s clear: a scattershot approach to password management just won’t cut it. You need a centralized, automated, and highly secure solution, specifically tailored or adaptable to the enterprise demands of your BMC .

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What Makes an Enterprise Password Manager “BMC-Ready”?

When you’re looking for a password manager to protect your BMC ecosystem, you can’t just pick any consumer-grade tool. You need something built for the enterprise, with specific features that address the complexities and high-stakes nature of IT operations.

Core Features You Can’t Live Without

These are the foundational elements that make any password manager effective, especially in a professional setting:

Rock-Solid Encryption: This is non-negotiable. All your passwords and sensitive data should be stored in an encrypted vault that’s virtually impenetrable. We’re talking about zero-knowledge encryption, meaning even the password manager provider can’t access your vault’s contents. It’s like having a bank vault where even the bank doesn’t have the key – only you do.
Secure Password Generation: Forget “password123” or your dog’s name. A good password manager should automatically generate strong, unique, and complex passwords for every single account. These passwords should meet or exceed NIST guidelines, which only about 3% of passwords currently do. This drastically reduces your risk of brute-force attacks.
Autofill and Auto-Login Magic: This is where convenience meets security. The password manager should seamlessly autofill login fields on websites and applications, so you never have to type passwords. This not only saves time but also protects against phishing, as it won’t autofill on malicious, look-alike sites. Imagine logging into your BMC Helix or BMC Remedy dashboard with just a click, knowing the credentials are correct and secure.
Multi-Factor Authentication MFA Support: Even with the strongest passwords, an extra layer of security is always a good idea. Your password manager should support or integrate with various MFA methods like authenticator apps, biometric scans fingerprint, Face ID, or security keys. This means that even if a password somehow gets out, unauthorized access is still blocked.
Secure Sharing Capabilities: In an IT team, you often need to share access to certain accounts, like a shared BMC Remedy server admin account or a BMC software license portal. A robust password manager allows for secure sharing of credentials with granular permissions. You can specify who sees what, for how long, and with what level of access read, edit, view, etc., without ever exposing the raw password to the individual. No more sharing passwords over chat or sticky notes!
Cross-Platform Availability: Your team uses different devices – desktops, laptops, tablets, phones. A good password manager needs to be accessible and synchronize across all major operating systems and browsers, ensuring everyone can securely access their necessary BMC BMCC login credentials wherever they are.

Enterprise-Specific Must-Haves

Beyond the basics, true enterprise-grade password managers offer features that are absolutely essential for managing complex environments like BMC:

Granular Access Control and Role-Based Permissions: This is critical. You need the ability to define exactly who has access to which passwords or vaults, based on their role within the organization. For instance, a network admin might need access to BMC router credentials, while a help desk agent only needs access to certain user-facing BMC Remedy accounts. This “least privilege” principle minimizes the risk of internal misuse or over-exposure.
Comprehensive Audit Trails and Activity Logging: When something goes wrong, or for compliance purposes, you need to know who accessed what, when, and from where. An enterprise password manager should provide full audit trails and integrate with your existing Security Information and Event Management SIEM solutions. This visibility is invaluable for security investigations and proving compliance.
Policy Enforcement and Reporting: Your organization likely has strict security policies. A password manager should allow IT administrators to centrally enforce company-wide security policies—like minimum password length, complexity requirements, rotation schedules, and disallowing common/breached passwords—across all users and accounts. It should also generate reports on password health, usage, and compliance to help you identify and address weak spots.
Integration with Identity Providers IdP and SSO: Many organizations use Single Sign-On SSO solutions like Okta, Azure AD, Google Workspace to simplify user access. A top-tier enterprise password manager should integrate seamlessly with your SSO provider for user provisioning/deprovisioning and an even more frictionless login experience. This means fewer passwords for your team to remember, making it even easier to adopt.
Secrets Management for Non-Human Accounts: Beyond human users, your BMC systems also rely on service accounts, API keys, and other “secrets” for automated tasks and integrations. Some advanced enterprise password managers offer secrets management capabilities to secure these non-human credentials, which are often overlooked but pose a significant risk if compromised.
Credential Discovery: Imagine being able to automatically find all the credentials floating around your environment, even those “shadow IT” accounts. Some EPMs can discover applications and learn credentials, helping you get a complete picture of your password and onboard them into the vault.

By focusing on these features, you can select a password manager that not only protects your BMC systems but also enhances your overall organizational security posture and streamlines IT operations.

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Deep Dive: Password Management for BMC Helix and BMC Remedy

When you’re working with powerful platforms like BMC Helix and BMC Remedy, you know they come with their own sophisticated security mechanisms. But even these robust systems benefit immensely from the added layer of control and centralized management that a dedicated password manager provides. It’s not about replacing their native security, but enhancing it and bringing consistency to your overall strategy.

Integrating with Existing BMC Solutions

One of the coolest things about enterprise password managers is their ability to play nice with other systems. This is particularly relevant for BMC Helix Discovery and BMC Remedy, which often need to connect to various external systems and services. Instead of scattering credentials across different configurations, you can centralize them in a secure vault.

Many organizations already integrate BMC Helix Discovery with third-party credential brokers. I’ve seen setups where teams use tools like CyberArk Enterprise Password Vault, BeyondTrust Password Safe, or One Identity Safeguard for Privileged Passwords to manage credentials for discovery scans. How does this work?

Centralized Credential Storage: Instead of hardcoding usernames and passwords directly into BMC configuration files, or storing them in less secure ways, you store them in the external vault.
Secure Retrieval: When BMC Helix Discovery or BMC Remedy needs a credential to perform a scan or interact with another system, it makes an API call to the integrated password manager. The password manager then securely retrieves the required credential based on predefined access policies and hands it over for the task.
Policy Enforcement: This setup allows you to leverage the robust password policies of your chosen enterprise password manager e.g., strong password generation, rotation for credentials used by BMC, ensuring they meet the highest security standards.
Auditability: Every time a credential is accessed by a BMC component through the vault, it’s logged, providing a clear audit trail that’s invaluable for compliance and security monitoring.

So, whether you’re dealing with a BMC Remedy password manager integration or looking to secure access for BMC Helix 10, linking up with a dedicated enterprise password manager is a smart move.

Best Practices for BMC Helix

BMC Helix is a comprehensive, AI-powered service management platform. Managing its credentials effectively is crucial to maintaining its security and operational integrity. Best Password Manager for BDO Online Banking in 2024 (and Why You Need One!)

Enforce Strong Password Policies: BMC Helix allows administrators to configure password formats, set restrictions, and schedule password expirations. A password manager complements this by ensuring users actually adhere to these policies by generating and managing complex passwords for them. No more relying on users to remember a new, complicated password every few months!
Leverage Single Sign-On SSO: If you’re using BMC Helix Single Sign-On, integrating it with your enterprise password manager can streamline access while maintaining security. When you change a user password via the BMC Helix Single Sign-On console, a SaaS user is logged out of their current session, which is great for security. Your password manager can then seamlessly handle the new password.
Strict Access Control: Within BMC Helix, it’s important to define granular roles and permissions. Ensure that privileged accounts for BMC Helix password management have the strongest possible protections, including unique, frequently rotated passwords and multi-factor authentication. A password manager helps enforce this by managing these high-value credentials securely.
Monitor Failed Attempts: BMC Helix also lets you configure the number of failed password attempts before an account is locked, and the duration after which it auto-unlocks. This feature, combined with a password manager that tracks login activity, gives you powerful protection against brute-force attacks.

Best Practices for BMC Remedy

BMC Remedy is a staple for IT Service Management ITSM in many organizations. Securing access to this critical system, and the various accounts it uses, is paramount.

Centralized Credential Management: Just like with Helix, avoiding scattered credentials for BMC Remedy server access is key. Using a password manager to store and manage the usernames and passwords that interact with Remedy, especially for integrations e.g., with other IT systems, monitoring tools, significantly reduces risk.
Web Services Integration: BMC Remedy leverages SOAP-based Web services for integration with other applications. These web services often require a username and password with specific permissions. An enterprise password manager can store these sensitive credentials and provide them on demand, ensuring they’re never exposed in plain text within integration configurations.
Secure the “Remedy User”: When integrating tools like eG Manager with Remedy to create incidents, a “valid Remedy user” with specific credentials is required. These are critical service accounts that need to be managed with the highest level of security by a password manager.
Enforce Password Management Policies: BMC Remedy itself has a “Password Management Configuration form” where administrators can set policies for user passwords, including requiring new users to change their password on first login, setting expiration days, and defining warning periods. Your enterprise password manager should work in tandem with these native capabilities, ensuring compliance and automating the complex password generation.
Multi-Factor Authentication for Critical Accounts: While BMC Remedy has its own authentication methods, for highly privileged BMC Remedy password manager accounts, consider implementing MFA wherever possible. Some password managers can generate one-time passwords OTPs that can be integrated with customized Remedy login pages, adding an extra layer of security.

Ultimately, the goal is to make it as hard as possible for an unauthorized party to gain access to your BMC systems, while making it as easy as possible for authorized personnel to do their jobs securely. An enterprise password manager is the perfect tool to bridge that gap.

Securing Your Baseboard Management Controllers BMCs

Alright, let’s talk about something that often flies under the radar but is absolutely critical for anyone managing servers: Baseboard Management Controllers, or BMCs. These aren’t just little chips. they’re essentially a computer within a computer, giving you powerful remote control over your servers, even when the main operating system is off or crashed. Think of it as a backdoor straight into your hardware – and if that backdoor isn’t secure, you’re in for a world of trouble.

The Critical Role and Hidden Dangers of BMCs

BMCs are amazing for remote diagnostics, power cycling, flashing firmware, and even installing operating systems. This makes them indispensable in data centers and cloud environments. But here’s the catch: because they operate independently and have such deep access, they’re also a prime target for attackers. Password manager for business reddit

Direct Control Over Hardware: A compromised BMC means an attacker can do things like disable security features, manipulate data on attached storage, or even propagate malware that survives OS reinstalls. We’re talking about a persistent threat that can be incredibly hard to get rid of.
Firmware Vulnerabilities: BMCs run their own firmware, and unfortunately, these can have security flaws. There have been cases where vulnerabilities in BMC firmware could lead to remote code execution and unauthorized device access with superuser permissions. These flaws can affect many hardware vendors and trickle down to cloud services.
Default Passwords are a Huge Risk: This is a big one. Many BMCs come with factory-set default passwords like “admin/admin” or “root/password” that are widely known. If you don’t change these immediately, you’re essentially leaving a key under the doormat for anyone to find. And yet, a significant number of servers globally still use these easily guessable defaults.
Out-of-Band Management Exposure: While great for remote management, the “out-of-band” nature of BMCs means they can be exposed to the internet or internal networks if not configured properly, creating “unwarranted access” points.

Password Manager’s Role in BMC Security

This is where a password manager truly shines in protecting your physical infrastructure.

Enforcing Unique and Strong Passwords: The first, most crucial step for any BMC is to change the default credentials immediately. A password manager ensures that every BMC account whether for Supermicro, Dell EMC, HPE, or others gets a unique, incredibly strong, and randomly generated password. This completely shuts down the common default password attack vector.
Regular Password Rotation: Because BMCs are such high-value targets, regularly rotating their passwords is a smart practice. Your password manager can automate this process, ensuring credentials are fresh and continually secure without manual effort or the risk of human error.
Centralized Storage for All BMC Credentials: Instead of individual admins keeping track of BMC passwords in disparate, insecure ways, centralize them in your enterprise password manager. This includes administrator accounts, service accounts, and any other credentials needed for managing your hardware.
Hardening Credentials Beyond Passwords: Some BMCs have features like limiting logon attempts. Your password manager can help by preventing users from constantly guessing, and by securely storing complex, non-guessable passwords.
User Roles and Privileges: Modern BMC solutions allow for creating different user roles and privilege levels. A password manager can support this by securely managing credentials for each role, ensuring users only have access to what they need, aligning with the principle of least privilege.
Monitoring and Auditing Access: Integrating your password manager’s audit logs with your security monitoring tools can give you visibility into who is accessing BMC credentials and when, helping to detect unusual activity early.

Network Configuration & Access Control for BMCs

While a password manager is key for the credentials themselves, how your BMCs are networked is equally important.

Network Segmentation: This is probably the most critical network-side step. You should restrict inbound traffic directly to BMCs from the internet and, ideally, place them on a dedicated management network or VLAN that is separate from your regular production network. This segregates management traffic and makes it much harder for attackers to reach your BMCs.
Firewall Rules: Configure firewalls to restrict both inbound and outbound traffic to and from your BMCs, only allowing necessary protocols and ports from trusted management servers. Customize service ports on the BMC to non-standard numbers to deter basic scanning.
Secure Management Servers: If you’re managing multiple BMCs, log on to a secure management server within your data center and manage all BMCs from there, rather than direct access from untrusted networks.
Regular Firmware Updates: Always keep your BMC firmware up to date. Manufacturers regularly release security patches that address vulnerabilities. Your password manager won’t fix old firmware, but it will secure the credentials for accessing the update mechanisms.

Securing your BMCs is a deep topic, but prioritizing strong, unique passwords managed by an enterprise password manager is your first and most impactful line of defense. Don’t underestimate the power of securing those “backdoors”!

Choosing the Right Password Manager for Your Organization

You’re convinced you need an enterprise password manager for your BMC environment – great! But how do you pick the right one? With so many options out there, it can feel a bit overwhelming. Let’s break down the key things you should be thinking about. Password manager for beginners

Key Considerations

Choosing a password manager for a complex IT environment like one with BMC systems isn’t like picking an app for your personal use. You’ve got to think about the bigger picture.

Scalability for Enterprise Needs: Your organization isn’t static, and your security tools shouldn’t be either. You need a solution that can easily scale from a small team to hundreds or thousands of users without breaking a sweat. This includes managing a growing number of passwords, devices, and integration points like those for BMC software engineer accounts or your wider BMC Identity manager setup.
Ease of Use for Your Team: This is a huge factor in adoption. If a tool is clunky or difficult to use, your team won’t use it, and your security posture will suffer. Look for an intuitive interface, straightforward onboarding for new employees, and features like autofill that just work. The goal is to make the secure way the easy way.
Compliance and Reporting Capabilities: As we discussed, compliance is a big deal. Your chosen password manager should help you meet various regulatory requirements like SOC 2, HIPAA, PCI DSS by offering robust policy enforcement, detailed audit logs, and comprehensive reporting. It should make it simple to demonstrate who has access to what, and that strong password practices are being followed.
Vendor Reputation and Support: When it comes to security tools, the vendor matters. Look for a company with a strong track record in cybersecurity, transparent security practices, and excellent customer support, especially for enterprise clients. You want a partner, not just a product.
Integration Ecosystem: Think about your existing IT stack. Does the password manager integrate well with your current Identity Providers IdP, Single Sign-On SSO systems, SIEM tools, and other security solutions? Smooth integration is crucial for automation, centralized management, and a unified security approach.
Cost vs. Value: Of course, budget is always a consideration. However, view a password manager as an investment in security and efficiency, not just an expense. The cost of a data breach averaging millions for enterprises far outweighs the cost of a good password manager. Look for transparent pricing models and consider the long-term value, including reduced IT help desk tickets for password resets.

A Quick Look at Top Contenders

While I can’t definitively tell you the best password manager without knowing your specific environment, here are some general types and considerations, keeping in mind the features we’ve discussed:

Dedicated Enterprise Password Managers: Solutions like LastPass Business, 1Password Business, Keeper Enterprise, and Dashlane Business are often top choices. They offer robust features like centralized administration, granular access controls, detailed audit trails, and integrations with SSO/IdP. They are designed from the ground up for organizational use.
Privileged Access Management PAM Solutions: For highly sensitive BMC administrative accounts, especially those related to Baseboard Management Controllers or root access to your BMC Remedy server, you might look into PAM solutions like CyberArk, BeyondTrust, or One Identity Safeguard. These go beyond basic password management to control, monitor, and audit all privileged access to critical systems. They are particularly relevant if you’re concerned about password manager for BMC® Identity manager and super-user accounts.
Open-Source Options with caveats: Tools like Bitwarden offer self-hosting options and a strong feature set, which can appeal to organizations with specific security or compliance requirements. However, self-hosting means you’re responsible for the deployment, maintenance, and security of the infrastructure, which requires significant internal resources.

When you’re ready to explore options, think about what’s most important for your team and your BMC environment. Do you need deep PAM capabilities, or a more general enterprise solution? How important is seamless integration with your existing tools? And don’t forget the user experience – a tool that’s easy to use will be adopted faster and more effectively. It really boils down to finding a balance between robust security, powerful features, and practical usability for your specific needs. And remember, protecting your BMC systems is about protecting the heart of your IT operations, so choose wisely!

Frequently Asked Questions

Can I just use a personal password manager for my BMC systems?

You might be tempted to use a personal password manager for convenience, but it’s generally not recommended for critical enterprise systems like BMC. Personal password managers often lack the essential features businesses need, such as centralized administration, granular access controls, comprehensive audit trails, and integration with enterprise identity systems. Without these, you’re looking at increased security risks, compliance headaches, and a lack of oversight for IT operations. Enterprise solutions are built specifically to handle the complexities and high stakes of a professional environment, including specialized needs for password manager for BMC Helix or password manager for BMC Remedy. The Ultimate Guide to Finding Your Best Password Manager in 2025

How often should I change passwords for my BMC accounts?

For highly privileged accounts, like those for your Baseboard Management Controllers BMCs or administrative access to BMC Helix or BMC Remedy, you should change passwords regularly, typically every 60 to 90 days, or even more frequently depending on your organization’s security policies and compliance requirements. Many enterprise password managers can automate this password rotation, enforcing your policies without manual intervention and generating new, strong, unique passwords each time. Remember to always change default BMC passwords immediately upon deployment, as these are a major vulnerability.

What are the biggest risks of not using a password manager with BMC?

Not using a proper enterprise password manager in your BMC environment exposes you to significant risks. The biggest ones include:

Increased Risk of Data Breaches: Weak, reused, or easily guessed passwords are a primary cause of data breaches, with 81% of corporate breaches linked to compromised credentials. This can compromise sensitive data managed by BMC software.
Vulnerability to Cyberattacks: You become more susceptible to brute-force attacks, phishing, and credential stuffing, which can target your BMC Helix login or BMC Remedy server access.
Compliance Failures: Meeting regulatory standards like SOC 2, HIPAA becomes much harder without centralized password policies, audit trails, and reporting, which are key features of enterprise password managers.
Operational Inefficiencies: Your IT team will spend more time on password resets and managing access manually, taking away from more strategic tasks.
Lack of Visibility and Control: Without a central system, you won’t have a clear picture of who has access to what, making it difficult to enforce security policies or conduct investigations.

How do password managers integrate with BMC Helix Discovery or Remedy?

Password managers, especially enterprise-grade credential brokers like CyberArk or BeyondTrust Password Safe, integrate with BMC Helix Discovery and BMC Remedy by acting as a secure vault for credentials. Instead of storing sensitive usernames and passwords directly within BMC configurations, these integrations allow BMC systems to query the password manager for credentials on demand via secure APIs. The password manager then retrieves and provides the necessary credentials based on predefined access policies. This centralizes credential storage, enhances security through strong password policies, and provides valuable audit trails for every access attempt.

Is it safe to share BMC passwords via a password manager?

Yes, sharing BMC passwords through an enterprise password manager is significantly safer and more secure than traditional methods like email, chat, or sticky notes. A good password manager allows for secure credential sharing with granular permissions. This means you can:

Share access to a password without actually revealing the password itself to the recipient.
Set specific permissions e.g., view-only, edit, manage and even revoke access instantly.
Maintain an audit log of who accessed the shared credential and when.
This approach helps manage access for teams needing to log into shared BMC Remedy or BMC Helix accounts, or even password manager for BMCC Boston Medical Center systems, in a controlled and auditable manner.

What if my BMC system has its own password policy?

That’s actually a good thing! Many BMC systems, including BMC Helix and BMC Remedy, have built-in password policy enforcement features, allowing you to set requirements for length, complexity, and expiration. Your enterprise password manager should work in conjunction with these native policies, not against them. The password manager can enforce and exceed those requirements by: Password manager for ayf

Generating passwords that automatically meet or surpass BMC’s complexity rules.
Automating password changes according to BMC’s expiration schedules.
Providing a user-friendly way for employees to comply with policies, removing the burden of remembering complex, frequently changing passwords.
This creates a multi-layered security approach where both your BMC system and your enterprise password manager are working together to protect your critical data.

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The Ultimate Guide to Password Managers for BMC Environments