Thatshirt.com Reviews

Based on checking the website, Thatshirt.com appears to be a legitimate online platform specializing in custom apparel printing, primarily serving the Canadian market.

They offer a range of customizable products, including t-shirts and hoodies, from well-known brands like Gildan, Authentic T-Shirt Company, and Next Level.

The site emphasizes quality printing, a user-friendly design tool, and various shipping options, including free shipping within Canada for orders over $99. Their focus is on personalizing apparel for diverse needs, from individual wardrobe enhancements to corporate branding and event merchandise.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Unpacking Thatshirt.com: A Deep Dive into Custom Apparel Services

When you’re looking to create custom t-shirts, hoodies, or other apparel, the options can be overwhelming.

Thatshirt.com positions itself as a go-to solution, particularly for those in Canada.

But what truly sets them apart, and what should you know before you commit your next custom print order? We’re going to break down their offerings, pricing, design process, and customer experience, giving you the real lowdown.

What is Thatshirt.com? Your Custom Apparel Partner in Canada

Thatshirt.com operates as an online custom apparel printing service.

Their core business revolves around allowing individuals, businesses, and organizations to design and order personalized clothing and promotional items.

They pride themselves on providing a seamless online experience, coupled with a robust printing operation based in Canada.

Core Product Offerings

They focus heavily on customizable t-shirts and hoodies, but their scope extends to:

• Sportswear and Casual Attire: Beyond basic tees, they cater to various casual and athletic wear.
• Business Uniforms and Formal Wear: Customization for professional settings, ensuring brand consistency.
• Bags, Totes, and Corporate Memorabilia: Expanding beyond apparel to other promotional items, which can be a huge value add for events or branding efforts.
• Team Gear: Customization of uniforms for sports teams or groups.

Target Audience

While anyone can use their service, the emphasis on Canadian shipping and local printing suggests their primary market is within Canada. This is a significant advantage for Canadian customers looking to avoid international shipping delays, customs fees, and potential currency conversion issues. Their services are suitable for:

• Individuals: For personal projects, gifts, or unique wardrobe additions.
• Small Businesses: Creating branded merchandise or staff uniforms.
• Large Corporations: Bulk orders for events, promotions, or internal use.
• Organizations and Charities: Custom apparel for fundraisers, awareness campaigns, or team building.

The Design Experience: How User-Friendly is Their Platform?

One of the biggest hurdles in online custom printing is the design process.

A clunky interface can turn a fun creative endeavor into a frustrating chore. Thrillark.com Reviews

Thatshirt.com highlights its “highly intuitive, user-friendly online design software.”

Online Design Software Features

Their design tool allows for significant personalization:

• Text Addition: Easily add custom text in various fonts and colors.
• Image Uploads: Users can upload their own images, artwork, and clip art. This is crucial for brands or individuals with specific logos or designs.
• Clip Art Library: While not explicitly detailed, most platforms offer a library of pre-set clip art to aid in design for those without their own graphics.
• Visualization: The platform aims to make it easy to visualize the final product, which is key for managing expectations and ensuring satisfaction.

Ease of Use

Based on their description, the platform is designed for accessibility.

This means you don’t need to be a graphic design guru to create something decent.

The drag-and-drop functionality and real-time previews are generally standard features that contribute to a positive user experience.

For businesses, this means less time spent on complex design software and more time focusing on their core operations.

For example, a small business could design new staff shirts in a lunch break.

Product Quality and Brand Selection: What Are You Actually Getting?

The quality of a custom-printed item isn’t just about the print. it’s fundamentally about the blank apparel itself.

Thatshirt.com appears to understand this by offering products from well-known blank apparel brands.

Featured Apparel Brands

They explicitly list some heavy hitters in the blank apparel industry: Exchequercontracts.com Reviews

• Gildan: A staple in the custom apparel world, known for its wide range of basic tees, hoodies, and activewear. Gildan offers a balance of affordability and reasonable quality, making it a popular choice for bulk orders. For instance, the Gildan 2000 Ultra Cotton is a 6.0 oz, 100% cotton pre-shrunk jersey knit t-shirt, recognized for its durability and classic fit. It’s often chosen for promotional giveaways and team uniforms due to its cost-effectiveness and good printability.
• Authentic T-Shirt Company ATC: Another reputable brand, often preferred for its slightly softer hand feel and contemporary fit compared to some traditional basics. The ATC1000 is a popular choice for custom printing, often made from 100% combed ring-spun cotton, offering a smoother surface for printing and better comfort.
• Next Level: Highly regarded for its softer, more fashion-forward blanks. Next Level often uses cotton-poly blends or 100% ring-spun cotton, resulting in a more premium feel and a more tailored fit. The Next Level 3600 Premium Fitted Short Sleeve Crew is a prime example, typically 4.3 oz, 100% combed ring-spun cotton, known for its softness and popular with brands aiming for a retail-quality custom tee.

Importance of Brand Selection

Offering multiple brands is a smart move. It allows customers to choose based on:

• Budget: Gildan is typically the most budget-friendly, while Next Level often sits at a higher price point.
• Desired Feel/Fit: Some prefer the classic, heavier feel of Gildan, while others lean towards the softer, more modern fit of Next Level.
• Specific Use Case: A charity walk might opt for an economical Gildan tee, while a fashion brand might invest in Next Level for higher perceived value.

This tiered approach to product quality gives customers flexibility and ensures they can find a product that aligns with their specific needs and budget.

Pricing and Value: Getting the Most Bang for Your Buck

When investing in custom apparel, pricing is always a critical factor.

Thatshirt.com provides transparent pricing examples on their homepage, which is a good sign of their commitment to clarity.

Example Pricing

They list pricing based on a minimum order quantity of 6 pieces, which is a common threshold for custom printers to ensure cost-effectiveness. Here are some examples:

• Gildan 2000 White: $13.49 each for 6 pieces. This is a competitive price for a standard cotton tee with custom printing.
• Authentic T-Shirt Company ATC1000 White: $14.99 each for 6 pieces. A slight bump for what is generally a softer, slightly more premium blank.
• Next Level 3600 Heavy Metal: $20.23 each for 6 pieces. This reflects the premium nature of Next Level blanks, which are often chosen for their superior comfort and modern fit.
• Gildan 1850 Hoodie, White: $28.69 each for 6 pieces. Hoodies naturally cost more than t-shirts due to the fabric volume and complexity.

Factors Influencing Price

It’s important to remember that these are starting prices. The final cost will typically depend on:

• Quantity: Larger orders almost always result in lower per-unit costs. Thatshirt.com explicitly states “10% Off All Custom Orders in Cart!” indicating bulk discounts.
• Number of Colors in Design: More colors in a screen print often mean higher costs due to increased setup time and materials.
• Number of Print Locations: Printing on the front, back, and sleeves will be more expensive than just a front print.
• Garment Type and Brand: As seen with the Gildan vs. Next Level examples, the blank apparel chosen significantly impacts the price.
• Printing Method: While not explicitly detailed on the homepage, custom printers often use screen printing for bulk orders and direct-to-garment DTG for smaller, more complex, or multi-color designs. Each has different cost structures.
• Rush Orders: They offer “UPGRADE TO RUSH 1-Week PRINTING” which likely incurs an additional fee. Their “Extreme Rush” service also implies additional costs for super-fast turnaround.

Value Proposition

Their pricing structure seems to offer good value, especially with the bulk discounts and free shipping for orders over $99 in Canada.

For businesses, this means they can get quality branded apparel without breaking the bank.

For individuals, ordering a few custom shirts for an event becomes more feasible.

Production and Shipping Times: Getting Your Order When You Need It

In the world of custom orders, turnaround time can be just as crucial as product quality. Fafreesebike.com Reviews

Thatshirt.com provides clear timelines for their production and shipping.

Standard Production Time

• “2-Week PRINTING Approximate Ship Monday Jun 3”: This indicates a standard production time of approximately two weeks. This is a common timeframe for custom screen printing, allowing for order processing, artwork approval, production scheduling, and printing. It’s a realistic expectation for most custom apparel orders.

Rush Options

• “UPGRADE TO RUSH 1-Week PRINTING Guaranteed to ship by Thursday May 23 +2 day delivery”: This offers a significantly faster option, cutting the production time in half. The “guaranteed to ship by” date is a strong commitment. The “+2 day delivery” suggests standard ground shipping time post-production.
• “Extreme Rush”: For those truly up against a deadline, they offer an “Extreme Rush” service. This implies even faster turnaround, but with a caveat: “As the extreme short time frame requires stock to be in our warehouse and your art to be in order.” This means you need to be prepared with your design and select an in-stock garment. This level of service is usually reserved for urgent needs and may come with a premium fee.

Shipping Policies

• Free Shipping in Canada Over $99: This is a major perk for Canadian customers. Many online retailers charge significant shipping fees, especially for bulkier items like apparel. A $99 threshold is relatively low, making it easy for most custom orders to qualify.
• Canada-Specific Shipping: Given their “PROUDLY PRINTED IN CANADA” claim, shipping within Canada will generally be faster and more predictable than international shipments. Customers avoid potential customs duties, taxes, and import delays common with cross-border e-commerce.

Managing Expectations

It’s always wise to add a buffer to any estimated delivery time, especially for critical events.

While Thatshirt.com provides clear estimates, unforeseen circumstances like weather delays or carrier issues can occur.

Planning ahead and utilizing rush options if necessary is key to a smooth experience.

Customer Support and Service: Beyond Just Printing

A great product is only half the battle.

Excellent customer service rounds out the experience.

Thatshirt.com provides multiple avenues for support, indicating a focus on customer satisfaction.

Contact Information

• Phone Number: “SPEAK WITH AN AGENT 866-992-8786”. Offering a direct phone line is a strong positive. In an age of automated chatbots, direct human interaction for complex custom orders is often preferred. This allows for real-time clarification, troubleshooting, and personalized advice.
• Login/Register Options: The presence of login and registration features suggests a personalized account experience where customers can track orders, save designs, and manage their information. This streamlines repeat orders and simplifies communication.
• Customer-Focused Approach: Their homepage states, “because everything about what we have to offer our clients is customer-focused, we even let you upload your own images, art-work and clip art, so that you can make your own shirts in Canada and more.” This reiterates their commitment to putting the customer’s needs first, providing flexibility and control over the design process.

What to Expect from Support

• Design Assistance: While they have an online design tool, complex artwork or specific requirements might benefit from a conversation with their design team.
• Order Tracking: Post-order, customers can likely check the status of their printing and shipping.
• Troubleshooting: For any issues with an order or the design tool, a responsive support team is crucial.
• Consultation for Bulk Orders: For large corporate or event orders, a dedicated agent might provide consultation on best practices, garment selection, and cost optimization.

“Behold The Power of ThatShirt”

Their tagline, “Behold The Power of ThatShirt,” aims to evoke a sense of transformative potential.

While a bit grand, it underscores their desire to make custom apparel a significant element in creating memorable moments, whether for a “Wonderful Union” at an event or a “Legendary Shirt” for a brand.

This emotional appeal, combined with practical service offerings, suggests they aim for a holistic customer experience. Arveilo.com Reviews

Applications and Use Cases: Who Benefits from Thatshirt.com?

Custom apparel isn’t just about looking good.

It’s a versatile tool for branding, unity, and expression.

Thatshirt.com caters to a wide array of needs, demonstrating the breadth of their service.

Personal & Event Apparel

• Family Reunions & Gatherings: Creating unique shirts for family events, fostering a sense of unity and creating lasting memories.
• Birthday Parties & Celebrations: Personalized tees for milestone birthdays, bachelor/bachelorette parties within appropriate moral boundaries, or other celebrations.
• Charity Walks, Fundraisers, and Special Events: Essential for identifying participants, promoting a cause, and creating a sense of camaraderie. This includes anything from a community clean-up crew to a non-profit’s annual gala.
• Gifts: A custom-designed t-shirt or hoodie can be a thoughtful and unique gift for friends or family.

Business & Corporate Solutions

• Business Uniforms and Formal Wear: Standardized uniforms enhance professionalism, brand recognition, and team cohesion. This is crucial for retail, service industries, or even corporate events.
• Corporate Events & Seminars: Custom apparel like t-shirts or polos for staff, attendees, or speakers helps identify roles and creates a professional atmosphere.
• Promo Items for Trade Exhibitions and Marketing Conferences: Branded apparel serves as walking billboards, increasing brand visibility and acting as memorable giveaways. This extends to bags, totes, and other corporate memorabilia they offer.
• Wholesale & Bulk T-Shirt Printing: For businesses that regularly need large quantities of branded apparel, Thatshirt.com’s bulk printing services are highly relevant. This could include apparel lines, merchandise for online stores, or recurring uniform needs.

Teams & Organizations

• Customization of Uniforms and Team Gear: Sports teams, clubs, or volunteer groups can get branded apparel to foster team spirit and identify members.
• Branded Products and Name-Brand Labels: The ability to print on reputable brands like Gildan or Next Level means organizations can maintain a certain level of quality and brand image.

Unique Selling Proposition

Their emphasis on making “Any Event Into A Wonderful Union” and “Making The Moments In Life Memorable” positions them beyond just a printing service.

They aim to be a partner in creating experiences through custom apparel.

The broad applicability of their services makes them a versatile choice for various needs, from a single individual to a large corporation.

Pros and Cons: A Balanced View of Thatshirt.com

No service is perfect, and a comprehensive review requires a balanced look at both the strengths and potential areas for consideration.

The Upsides Pros

• Canadian Focus with Free Shipping: For Canadian customers, this is a huge advantage, saving on international shipping costs, customs duties, and potential delays. The $99 free shipping threshold is quite accessible.
• Reputable Blank Apparel Brands: Offering Gildan, ATC, and Next Level allows for choice in quality, feel, and budget, catering to a wider audience.
• User-Friendly Online Design Tool: A simple, intuitive design process is crucial for customer satisfaction, allowing users to easily visualize and create their designs without needing advanced software skills.
• Clear Production & Shipping Times: Transparency about timelines, including standard and rush options, helps manage customer expectations effectively.
• Direct Phone Support: The availability of a toll-free number for direct communication is a significant plus, offering a human touch in problem-solving and consultation.
• Versatile Use Cases: Catering to individuals, businesses, events, and teams demonstrates a broad service offering.
• Bulk Order Discounts: The explicit mention of 10% off custom orders in the cart encourages larger orders, providing better value per unit.
• Proudly Printed in Canada: This can appeal to customers who prefer supporting local businesses and may translate to better quality control and quicker turnarounds for domestic orders.

Areas for Consideration Cons/Points to Note

• Minimum Order Quantity MOQ: While 6 pieces is reasonable for custom printing, it might be a hurdle for individuals needing only one or two items. However, many custom printers have MOQs for screen printing due to setup costs.
• Limited Information on Printing Methods: The homepage doesn’t explicitly detail the types of printing offered e.g., screen printing, DTG, embroidery. This information can be important for customers with specific requirements for durability or design complexity.
• No Explicit Satisfaction Guarantee: While implied by their customer focus, a clearly stated satisfaction guarantee or return policy would instill more confidence. Customers often want to know what happens if the print isn’t what they expected.
• Reviews Not Directly On-Site: The homepage doesn’t feature direct customer reviews or testimonials, which often build trust. Potential customers might need to seek out third-party reviews.
• “Extreme Rush” Caveats: While a great option, the “stock in our warehouse and your art to be in order” requirement for extreme rush needs to be clearly understood by the customer to avoid disappointment.
• Focus on T-shirts/Hoodies: While they mention bags and corporate memorabilia, their primary focus and most detailed product listings are for t-shirts and hoodies. Customers looking for a wider range of custom products might need to explore further or contact support.

Overall, Thatshirt.com presents itself as a solid option for custom apparel in Canada, with strong points in customer service, product selection, and clear timelines.

Users should ensure their order quantity and design complexity align with the typical offerings of a custom printing service.

Frequently Asked Questions

Is Thatshirt.com a legitimate website?

Based on looking at the website, Thatshirt.com appears to be a legitimate online platform offering custom apparel printing services, with a clear physical presence suggested by “Proudly Printed in Canada” and a listed phone number. Companionstairlifts.co.uk Reviews

What kind of products can I customize on Thatshirt.com?

You can customize a wide array of products, primarily t-shirts and hoodies, but also sportswear, casual attire, business uniforms, formal wear, bags, totes, and other corporate memorabilia.

Does Thatshirt.com offer free shipping?

Yes, Thatshirt.com offers free shipping within Canada for all custom orders over $99.

What are the typical production times for custom orders?

Standard production time is approximately two weeks.

They also offer a rush option for 1-week printing and an “Extreme Rush” service for even faster turnaround, subject to stock availability and artwork readiness.

Can I upload my own design or artwork?

Yes, Thatshirt.com’s user-friendly online design software allows you to upload your own images, artwork, and clip art to personalize your apparel.

What brands of apparel does Thatshirt.com use?

Thatshirt.com uses reputable blank apparel brands such as Gildan, Authentic T-Shirt Company ATC, and Next Level.

What is the minimum order quantity for custom shirts?

The website provides example pricing based on a minimum order quantity of 6 pieces for most items.

Does Thatshirt.com offer discounts for bulk orders?

Yes, the website advertises “10% Off All Custom Orders in Cart!” indicating that bulk orders are eligible for discounts.

How can I contact Thatshirt.com customer service?

You can contact Thatshirt.com customer service by speaking with an agent at their toll-free number: 866-992-8786.

Is Thatshirt.com only for Canadian customers?

While Thatshirt.com emphasizes “Proudly Printed in Canada” and offers free Canadian shipping, they don’t explicitly state that they only serve Canada. Hiatt-hardware.com Reviews

However, their primary focus and benefits are clearly geared towards the Canadian market.

What printing methods does Thatshirt.com use?

While not explicitly detailed on the homepage, custom apparel companies typically use screen printing for bulk orders and potentially direct-to-garment DTG for smaller, more complex designs. You would need to inquire for specifics.

Can I get custom apparel for my business on Thatshirt.com?

Yes, Thatshirt.com offers services for personalizing business uniforms, formal wear, and providing promo items for corporate events, seminars, and trade exhibitions.

Do they offer custom hoodies in addition to t-shirts?

Yes, Thatshirt.com prominently features “Design Your Own Hoodies” alongside t-shirts on their website.

What kind of events can I get custom apparel for?

You can get custom apparel for a wide range of events including charity walks, fundraisers, special events, corporate events, and family gatherings.

How do I design my custom shirt on Thatshirt.com?

You start by selecting a product, then use their online design software to add text, upload images, and visualize your custom design.

Are the prices listed on the homepage final?

The prices listed are example prices for 6 pieces.

The final price can vary based on quantity, number of colors in the design, print locations, and the specific garment chosen.

What is “Extreme Rush” printing?

“Extreme Rush” printing is their fastest turnaround option, designed for urgent orders, but it requires stock to be in their warehouse and your artwork to be perfectly in order beforehand.

Can I get custom bags or totes from Thatshirt.com?

Yes, in addition to apparel, Thatshirt.com mentions offering printing services for bags, totes, and other corporate memorabilia. Treamer.com Reviews

What is the advantage of using a Canadian-based printer like Thatshirt.com?

Using a Canadian-based printer like Thatshirt.com can offer advantages such as faster shipping within Canada, avoidance of customs duties and import taxes, and potentially more straightforward customer service for Canadian clients.

Does Thatshirt.com assist with artwork design?

While they provide a user-friendly online design tool for customers to create their own artwork, for complex needs, it’s advisable to speak with their agents for potential design assistance or guidance.