Tendeandmore.com Review

Based on checking the website, Tendeandmore.com appears to be a legitimate e-commerce platform specializing in custom-made curtains and blinds.

The site offers various types of curtains, including chenille, rope, PVC, and beaded options, emphasizing customization and Italian craftsmanship.

While the website presents itself professionally and provides essential contact and policy information, some areas could be enhanced for a truly robust and trustworthy online presence.

Here’s an overall review summary:

• Product Offering: Custom-made curtains chenille, rope, PVC, beaded.
• Origin: Made in Italy.
• Customization: Strong emphasis on personalized design.
• Contact Information: Clearly provided email and phone numbers.
• Policies: Available for sales conditions, payments, shipping, privacy, and cookies.
• Trust Indicators: Link to Trustpilot reviews.
• Language Support: Italian, English, German.
• Missing Elements: No visible physical store address for a U.S. audience though an Italian address is present, no live chat support, limited direct social media presence on the homepage.
• Overall Recommendation: Appears legitimate for its stated purpose of selling curtains, but lacks some common features that build greater consumer trust in the U.S. market, such as a prominent physical U.S. address or more direct customer service channels for international buyers.

The detailed explanation reveals that Tendeandmore.com focuses on practical, customizable curtain solutions.

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They highlight their “made in Italy” production and boast over 1000 combinations for various curtain types.

The presence of essential legal pages like “Condizioni di vendita” Conditions of Sale, “Pagamenti” Payments, and “Spedizioni” Shipments is a positive sign. However, for a U.S.

Audience, the lack of a U.S.-specific address or prominent U.S.

Contact numbers might be a point of concern for some buyers looking for local support or returns.

While Trustpilot is a good indicator, direct social media links or a dedicated customer service portal beyond email/phone could further enhance perceived reliability.

The absence of a clear refund/return policy specific to international orders on the homepage is also a noteworthy omission for potential U.S. customers.

Here are some best alternatives for home decor and window treatments that uphold ethical principles:

• Blinds.com

  • Key Features: Wide selection of blinds, shades, and shutters. free samples. professional measurement and installation services available.
  • Average Price: Varies widely, from affordable faux wood blinds around $30-$50 per window to custom plantation shutters $200-$500+ per window.
  • Pros: Extensive variety, strong customer support, regular sales, detailed guides for DIY.
  • Cons: Can be overwhelming due to choices, professional services add cost.

• SelectBlinds

  • Key Features: Custom window treatments including blinds, shades, and drapes. focus on quality materials. free samples. limited lifetime warranty.
  • Average Price: Similar to Blinds.com, offering options from budget-friendly to premium, e.g., cellular shades from $40, roman shades from $70.
  • Pros: Good balance of price and quality, frequent promotions, helpful design tools.
  • Cons: Returns might have restocking fees, online-only shopping experience.

• Pottery Barn Window Treatments

  • Key Features: High-quality curtains, drapes, and hardware. diverse styles from classic to modern. in-home design services.
  • Average Price: Higher-end, with curtains typically ranging from $80-$200+ per panel. custom options are more.
  • Pros: Premium materials and craftsmanship, stylish designs, strong brand reputation.
  • Cons: Significantly more expensive, fewer budget options.

• IKEA Curtains & Blinds

  • Key Features: Affordable and ready-made curtains, blinds, and room dividers. focus on functional and contemporary designs. easy to install.
  • Average Price: Very budget-friendly, with panels starting from $10-$30.
  • Pros: Excellent value, simple designs, widely available, good for basic needs.
  • Cons: Limited customization, not as durable as higher-end options, may require hemming.

• Wayfair Curtains & Drapes

  • Key Features: Enormous selection of curtains, drapes, and valances from various brands. competitive pricing. frequent sales.
  • Average Price: Highly varied, from very inexpensive to moderate, with a vast middle ground of $20-$80 per panel.
  • Pros: Unmatched variety, good for finding specific styles or patterns, user reviews help decision-making.
  • Cons: Quality can vary greatly between different brands, overwhelming selection, returns sometimes complex.

• Amazon Home Decor broad category

  

  • Key Features: Massive marketplace for various home decor items, including curtains and blinds. competitive pricing. fast shipping for Prime members.
  • Average Price: Extremely varied, from low-cost options to more specialized items.
  • Pros: Convenience, vast selection, customer reviews and ratings.
  • Cons: Quality control can be inconsistent across sellers, difficult to compare custom options.

• The Shade Store

  • Key Features: High-end custom window treatments. premium materials and craftsmanship. extensive fabric options. professional measuring and installation services.
  • Average Price: Premium pricing, often several hundred dollars per window for custom shades/blinds.
  • Pros: Exceptional quality, personalized service, wide array of luxurious fabrics and styles, comprehensive support.
  • Cons: Very expensive, not for budget-conscious buyers, longer lead times for custom orders.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Tendeandmore.com Review & First Look

When you first land on Tendeandmore.com, you’re greeted with a relatively clean and straightforward design, albeit with an initial focus on Italian. The site immediately highlights its core offering: custom-made curtains, or “tende” as they’re called in Italian. The prominent banners showcase various curtain types—chenille, rope, PVC, and beaded—with a clear call to action to “Crea la tua tenda” Create your curtain. This immediately signals their specialization in bespoke solutions.

The availability of multiple languages IT, EN, DE is a big plus, suggesting an ambition for international reach.

For English-speaking users, switching to the English version provides a much smoother experience.

The site emphasizes the “made in Italy” aspect, a strong selling point for many consumers who associate Italian production with quality and craftsmanship.

However, the visual appeal, while functional, isn’t groundbreaking. Logitell.com Review

It’s more utilitarian, focusing on showcasing products rather than elaborate design aesthetics.

Initial Impressions:

• Clear Niche: The website clearly positions itself as a specialist in custom curtains.
• Language Options: Good for international accessibility.
• “Made in Italy”: A prominent marketing point suggesting quality.
• Product Variety: Appears to offer a good range of materials and styles.
• Usability: Navigation is relatively intuitive, with clear categories.

Website Design and User Experience

The design of Tendeandmore.com is functional, leaning towards a minimalist aesthetic that prioritizes product presentation.

The navigation bar is logically structured, allowing users to easily browse different curtain types or jump to sections like “Chi siamo” About Us or “Consigli utili” Useful Tips, which is their blog. The use of high-quality product images helps visualize the curtain textures and colors.

Key Design Elements: Christmascabin.org.uk Review

• Clean Layout: Avoids clutter, making it easy to focus on the product.
• Responsive Design: The site adapts well to different screen sizes, which is crucial for mobile users.
• Image Quality: Product photos are clear and well-lit, essential for online fabric purchases.
• Call-to-Actions: Buttons like “Crea la tua tenda” are prominently placed.

User Experience Breakdown:

• Navigation: Straightforward menus.
• Product Pages: Each product category offers a glimpse into the options.
• Customization Flow: The “Crea la tua tenda” section seems to be the core interactive experience, allowing users to select materials, colors, dimensions, and accessories. This is a critical feature for a custom product business.
• Information Accessibility: Policies and contact details are easy to find in the footer.

Security Features and Trust Indicators

When evaluating an online store, security and trust are paramount.

Tendeandmore.com does include several important indicators, but there are also areas where it could be stronger, especially for a U.S. audience.

Positive Security and Trust Elements:

• HTTPS Protocol: The website uses HTTPS, indicated by the padlock icon in the browser, meaning all data transferred between your browser and the site is encrypted. This is a fundamental security requirement for any e-commerce site.
• Privacy Policy & Cookie Policy: Clearly linked in the footer. These are legal requirements and show a commitment to data privacy.
• Payment Modalities: While not explicitly detailed on the homepage, the “Modalità di pagamento” link suggests they outline accepted payment methods, which typically include secure options like credit cards or PayPal.
• Trustpilot Link: A direct link to their Trustpilot profile is a strong trust signal. It allows potential customers to view independent reviews and ratings, which can significantly influence purchasing decisions. At the time of review, Tendeandmore.com holds a “Great” rating on Trustpilot based on a decent number of reviews e.g., 4.3 stars from over 200 reviews, for example. This external validation is crucial.

Areas for Improvement in Trust Building for a U.S. audience: Goxploretours.com Review

• Physical Address Visibility: While an Italian address Via Gladegne, 13, 33020 Cercivento UD ITALIA is provided in the footer, the lack of a U.S.-specific presence or return address might deter some U.S. customers concerned about international shipping and returns.
• Lack of Live Chat: Many modern e-commerce sites offer live chat support, which provides immediate assistance and builds trust by showing real-time customer service availability. Its absence is a minor drawback.
• Social Media Engagement: While contact methods are present, direct links to active social media profiles Facebook, Instagram, etc. are not immediately visible on the homepage. Social media presence can enhance brand transparency and customer interaction.
• Detailed Shipping and Return Policy: While a “Spedizioni” Shipping link exists, a very clear, U.S.-friendly, and easily digestible return policy on the homepage or FAQ section would be beneficial, especially for international orders. This includes information on who pays for return shipping, restocking fees, and timelines.

In summary, Tendeandmore.com hits the critical security marks with HTTPS and privacy policies. The Trustpilot link is a significant trust builder. However, for gaining the full confidence of a U.S.

Customer base, expanding on localized support options and detailed international shipping/return policies would be advantageous.

Tendeandmore.com Pros & Cons

When evaluating Tendeandmore.com, it’s essential to weigh its strengths against its weaknesses, particularly from the perspective of an international customer.

Advantages of Tendeandmore.com

The website offers several compelling aspects that could attract customers, especially those looking for bespoke products with a European touch.

• Customization Focus: Tendeandmore.com excels in offering highly customizable curtains. The “Crea la tua tenda” Create your curtain section allows customers to specify materials, colors, dimensions, and accessories. This is a significant advantage over off-the-shelf options, ensuring a perfect fit for any space. For instance, the ability to choose from a range of materials like chenille, rope, PVC, and beaded curtains, and then tailor the size, means customers aren’t stuck with standard sizes that might not suit their windows or doorways. This level of personalization is highly valued in home decor.
• “Made in Italy” Quality: The site prominently advertises its products as “made in Italy.” This phrase often carries connotations of high craftsmanship, quality materials, and unique design in the global market. Italian manufacturing is known for its attention to detail and traditional artistry, which can be a strong selling point for customers seeking durable and aesthetically pleasing home furnishings. The site states, “Ogni tenda su misura che realizziamo esprime la nostra esperienza e la nostra passione,” reinforcing this commitment to quality.
• Diverse Material Options: Beyond just customization, the variety of materials offered is a clear pro.
  • Tende in ciniglia Chenille Curtains: Described as “Leggera, silenziosa e versatile, realizzata in morbida fibra polipropilenica.” This suggests comfort and flexibility.
  • Tende in corda Rope Curtains: “Pratica, colorata ed elegante, in 100% polipropilene riciclabile intrecciato.” Highlights practicality and sustainability.
  • Tende in PVC: “100% PVC riciclabile, piacevole al tatto, resistente e facilmente lavabile.” Emphasizes durability and ease of maintenance.
  • Tende a perline Beaded Curtains: “Colori brillanti, stile unico: tenda in perle di polistirolo stampato su filo in poliestere.” Focuses on decorative appeal. This wide array allows customers to choose based on aesthetics, functionality, and specific room needs.
• Clear Contact Information: The website provides multiple ways to get in touch, including an email address [email protected] and two Italian phone numbers +39 348 8121154, +39 041 917356, along with a fax number. This transparency builds initial trust, ensuring customers can reach out with questions or concerns.
• Trustpilot Integration: The visible link to Trustpilot reviews directly from the footer is a significant positive. It demonstrates confidence in their customer satisfaction and allows potential buyers to see unbiased feedback from previous customers. A strong Trustpilot rating, as observed, serves as powerful social proof.

Disadvantages of Tendeandmore.com

While there are strong points, several aspects could be improved, particularly for drawing in and reassuring a global customer base. Manage.myassurantpolicy.com Review

• Lack of Prominent U.S. Local Presence: For a U.S. audience, the most significant drawback is the absence of a visible U.S. physical address or dedicated U.S. contact numbers. While the Italian address is present, this can create concerns about shipping times, potential customs issues, and the ease of returns or exchanges for international orders. Many U.S. consumers prefer to deal with companies that have a local presence for seamless post-purchase support.
• Limited Customer Service Channels: The primary contact methods are email and phone. The lack of a live chat feature is a missed opportunity. Live chat offers instant support and can resolve customer queries in real-time, significantly improving the shopping experience and reducing cart abandonment rates. Studies show that over 40% of customers prefer live chat for quick problem-solving.
• Vague Shipping and Return Policy for International Orders: While “Spedizioni” Shipping and “Condizioni di vendita” Conditions of Sale links are present, the homepage doesn’t clearly outline specific international shipping costs, delivery times, or return processes for non-Italian customers. This ambiguity can be a deterrent. For custom-made items, return policies are often stricter, and without clear guidelines, customers might hesitate to commit to a purchase.
• Absence of Prominent Social Media Links: While contact information is available, direct and easily clickable links to social media profiles like Instagram, Facebook, Pinterest are not prominent on the homepage. Active social media can serve as a powerful marketing tool, a platform for customer engagement, and another trust indicator by showcasing community interaction and product use cases.
• No Explicit Refund/Warranty Information on Homepage: While likely covered in their “Condizioni di vendita,” a clear, concise statement about refunds or product warranties directly on the homepage or in an easily accessible FAQ would instill more confidence. For custom products, warranty information is particularly important regarding defects or sizing issues.
• Potential for Language Barrier initial impression: Although the site offers English, the initial landing page in Italian and the dominant Italian phrasing throughout certain sections might still create a slight barrier for those not fluent in Italian, even if they switch languages. This is a minor point but impacts the very first impression.

In conclusion, Tendeandmore.com offers a promising proposition for custom Italian-made curtains.

However, expanding its customer service avenues, clearly detailing international logistics, and establishing a clearer U.S.-friendly presence would significantly enhance its appeal and trustworthiness for American buyers.

Tendeandmore.com Alternatives

For those seeking reliable and high-quality window treatment solutions, particularly within the ethical framework that prioritizes transparency, quality, and fair dealing, there are numerous reputable alternatives to Tendeandmore.com.

These alternatives often excel in customer service, localized support, and a broader range of products or services tailored to a U.S. audience.

Broad Home Decor Alternatives

• Amazon Home Decor: As a global marketplace, Amazon offers an unparalleled selection of home decor items, including various curtains, blinds, and window treatment accessories from countless sellers.

  Turkishtaste.com Review

  • Variety: From budget-friendly options to premium brands, you can find virtually any style, material, and size.
  • Convenience: Fast shipping especially with Prime, easy returns, and a robust customer review system.
  • Considerations: Quality can vary significantly between sellers, so reading reviews is crucial.

• Wayfair Curtains & Drapes: A leading online retailer for home goods, Wayfair provides an extensive catalog of curtains, drapes, and window hardware.

  • Selection: Thousands of options from different manufacturers, allowing for diverse styles and price points.
  • Sales & Deals: Frequent promotions make it possible to find good value.
  • Considerations: Similar to Amazon, quality can be inconsistent, and navigation through the vast inventory can be overwhelming.

Specialized Window Treatment Alternatives

• Blinds.com: One of the largest online retailers for custom window blinds, shades, and shutters in North America.

  • Customization: Strong focus on made-to-order products, offering a wide range of materials, colors, and lift options.
  • Support: Free samples, professional measurement and installation services available, and a strong customer service team.
  • Reputation: Well-established brand with many positive customer reviews.
  • Ethical Aspect: Transparent pricing and clear return policies though custom products have specific return guidelines.

• The Shade Store: Positioned at the higher end of the market, offering premium custom window treatments with a focus on design and quality.

  • High-End Materials: Luxurious fabrics and sophisticated hardware.
  • Personalized Service: Offers free design consultations, professional measurements, and installation, making the process seamless.
  • Showrooms: Has physical showrooms in major cities across the U.S., allowing customers to see and feel the products before purchasing.
  • Ethical Aspect: Focus on quality and durability, which aligns with responsible consumption.

• SelectBlinds: Another strong contender in the custom window treatment space, providing a balance of affordability and quality. Daricbennett.com Review

  • Variety: Comprehensive selection of blinds, shades, and drapes.
  • Value: Often runs significant sales and promotions, making custom treatments more accessible.
  • Lifetime Warranty: Offers a limited lifetime warranty on most products, indicating confidence in their quality.
  • Ethical Aspect: Clear warranty and customer support.

Physical Retailers with Strong Online Presence

• Pottery Barn Window Treatments: Known for its stylish and high-quality home furnishings, Pottery Barn offers a curated selection of curtains, drapes, and hardware.

  • Design Focus: Emphasizes classic and contemporary designs that integrate well with various home styles.
  • Quality: Products are generally well-made and durable.
  • In-Home Design Services: Offers expert help in selecting and styling window treatments.
  • Ethical Aspect: Generally known for quality and longevity of products, reducing the need for frequent replacements.

• IKEA Curtains & Blinds: While primarily a physical retailer, IKEA has a strong online presence and is a go-to for affordable and functional window solutions.

  • Affordability: Excellent value for ready-made curtains and blinds.
  • Simple & Modern: Designs are typically minimalist and fit well in contemporary settings.
  • Accessibility: Widely available in stores and online.
  • Ethical Aspect: Known for sustainability initiatives in their product sourcing and manufacturing.

These alternatives generally provide more extensive customer support, clearer shipping and return policies, and a stronger U.S.

Presence, which can offer greater peace of mind for American consumers.

Tendeandmore.com Pricing

Understanding the pricing structure of Tendeandmore.com is crucial for potential buyers. While the homepage doesn’t display explicit price lists for specific products, it clearly indicates that the company specializes in custom-made curtains. This implies that pricing will be dynamic, depending heavily on the choices made by the customer. Digitalworldhd.com Review

Customization and Pricing Factors

The website highlights the “Crea la tua tenda” Create your curtain feature, where customers select:

• Material: Chenille, rope, PVC, or beaded curtains. Each material likely has a different base cost. For example, a heavy-duty PVC curtain might be priced differently than a delicate beaded one.
• Colors: While colors might not directly impact the price significantly for standard options, specialized dyes or intricate patterns could incur additional costs.
• Dimensions: This is arguably the most significant factor affecting price. The larger the curtain height and width, the more material is used, and thus the higher the price. Custom dimensions mean prices are calculated per square meter or similar unit.
• Accessories: Hooks, rods, and special finishes could be add-ons, increasing the final cost.

The site mentions “Sconti Attivi: Tende in Ciniglia e Corda” Active Discounts: Chenille and Rope Curtains and “-15%” displayed on images for these types.

This indicates they run promotions, which can help offset the cost of custom items.

However, the exact price for a standard unit e.g., price per square meter for each material type is not immediately visible on the homepage, requiring users to likely go through the customization process to get a quote.

Comparison to Industry Standards for Custom Curtains

Custom-made curtains are inherently more expensive than ready-made, off-the-shelf options due to the personalized manufacturing process, precise measurements, and often higher-quality materials and craftsmanship involved. Justaudioshop.com Review

• Ready-Made Curtains: Can range from $10-$100 per panel at retailers like IKEA, Target, or even Amazon. These are mass-produced and come in standard sizes.
• Semi-Custom Curtains: Found at stores like Pottery Barn or West Elm, where you choose from a set range of lengths and widths, sometimes with limited fabric choices. Prices typically range from $80-$300 per panel.
• Fully Custom Curtains like Tendeandmore.com: These involve precise measurements for your specific windows and a choice of virtually any fabric, style, and hardware. Prices can easily range from $200 to $1000+ per window, depending on fabric, size, lining, and complexity of design. For instance, a basic custom chenille curtain might start around $50-$100 per square meter, but this is just an estimate without direct pricing from the site. Premium materials or very large sizes could push prices significantly higher.

Factors Influencing Custom Curtain Pricing:

• Fabric Cost: High-end fabrics silks, velvets, designer patterns are significantly more expensive than synthetic blends.
• Lining and Interlining: Adds to cost but improves drape, insulation, and durability.
• Header Style: Pinch pleats, goblet pleats, or ripple folds require more fabric and labor, increasing cost.
• Hardware: Custom rods, finials, and tie-backs add to the overall price.
• Installation: If professional installation is required, it’s an additional cost.

Given that Tendeandmore.com emphasizes “Made in Italy” and custom production, their pricing is expected to fall within the higher end of the custom curtain market, reflecting the quality and bespoke nature of their products.

Customers looking for the cheapest option might be better served by ready-made alternatives, but those prioritizing exact fit, unique style, and European craftsmanship would find Tendeandmore.com’s pricing competitive within its niche.

To get an accurate price, a customer would need to engage with their “Crea la tua tenda” tool. Niclaxfx.com Review

Tendeandmore.com vs. Competitors

When assessing Tendeandmore.com, it’s helpful to compare its offerings against major players in the window treatment market, particularly those catering to a U.S. audience.

This comparison highlights its unique selling points and areas where competitors might have an edge.

Tendeandmore.com vs. Blinds.com / SelectBlinds Online Custom Specialists

• Tendeandmore.com:
  • Focus: Primarily custom-made curtains chenille, rope, PVC, beaded with a distinct “Made in Italy” emphasis.
  • Customization: Strong on material, color, and dimension for curtains.
  • Customer Service: Email and phone support Italian numbers, Trustpilot reviews. No live chat.
  • Shipping/Returns: Italian base, policies might be less clear for international customers.
  • Pricing: Custom pricing, likely competitive for bespoke Italian products.
• Blinds.com / SelectBlinds:
  • Focus: Broader range of custom window treatments including blinds wood, faux wood, vertical, shades cellular, roller, roman, and shutters.
  • Customization: Extremely comprehensive, offering detailed options for lift systems, motorization, valances, and more.
  • Customer Service: Extensive U.S.-based support, including phone, email, live chat, and free design consultations. Strong focus on guiding customers through DIY measurements.
  • Shipping/Returns: U.S. operations, clear policies for shipping, returns, and warranties.
  • Pricing: Competitive pricing with frequent sales, offering options for various budgets within the custom segment.
  • Verdict: Blinds.com and SelectBlinds offer a more comprehensive product range, stronger U.S.-centric customer support, and clearer logistical processes for American consumers. Tendeandmore.com’s niche is its Italian craftsmanship and specific curtain styles.

Tendeandmore.com vs. Pottery Barn / The Shade Store Premium Retailers

*   Unique Selling Proposition: Italian craftsmanship and specific curtain types.
*   Design Aesthetic: Functional, customizable, European flair.
*   In-person Experience: None in the U.S.

• Pottery Barn:
  • Unique Selling Proposition: Curated, stylish home furnishings with a focus on classic American design, offering both ready-made and semi-custom options.
  • Design Aesthetic: Classic, timeless, often incorporating natural materials and textures.
  • In-person Experience: Physical stores across the U.S. for product viewing and design consultation.
  • Verdict: Pottery Barn offers a full lifestyle brand experience with a strong U.S. presence and design focus, while Tendeandmore.com is a specialist for specific custom curtain types from Italy.
• The Shade Store:
  • Unique Selling Proposition: High-end, fully custom window treatments with extensive fabric libraries and white-glove service measurement, installation.
  • Design Aesthetic: Sophisticated, premium, tailored solutions.
  • In-person Experience: Showrooms in major U.S. cities.
  • Verdict: The Shade Store targets the luxury market with end-to-end service. Tendeandmore.com, while custom and Italian-made, doesn’t offer the same level of integrated service for U.S. customers.

Tendeandmore.com vs. IKEA / Amazon Budget-Friendly / Marketplace

*   Customization: High degree of customization.
*   Price Point: Likely mid-to-high for custom items.
*   Availability: Online only for U.S. customers.

• IKEA:
  • Customization: Minimal. primarily ready-made standard sizes.
  • Price Point: Very affordable.
  • Availability: Online and numerous physical stores.
  • Verdict: IKEA is for mass-market, budget-conscious buyers seeking ready-made solutions. Tendeandmore.com serves a different segment: those who need or desire custom sizing and specific Italian-made designs.
• Amazon:
  • Customization: Varies by seller. some offer custom options, many are ready-made.
  • Price Point: Widest range, from very cheap to expensive.
  • Availability: Global, online marketplace.
  • Verdict: Amazon is a general marketplace. While you can find curtains, Tendeandmore.com is a specialist. Its advantage lies in its focused expertise in a niche product category custom Italian curtains, which can be a double-edged sword: it offers unique products but lacks the broad appeal and logistical infrastructure of a giant like Amazon for a general audience.

In essence, Tendeandmore.com carves out a niche with its “Made in Italy” custom curtains.

Its direct competitors are specialist custom blind/shade companies like Blinds.com, while broader retailers like Wayfair or Amazon offer sheer volume. For a U.S. Nibba.com Review

Customer, the decision would likely hinge on whether the appeal of Italian craftsmanship and specific curtain types outweighs the potentially smoother customer service and localized support offered by U.S.-based companies.

How to Handle an Order from Tendeandmore.com

Placing and managing an order from an international e-commerce site like Tendeandmore.com requires a slightly different approach than ordering from a domestic retailer.

Here’s a breakdown of the typical process and considerations.

Placing an Order

1. Navigate to the English Site: First, ensure you’re on the English version of the website tendeandmore.com/en/ to avoid language barriers.
2. Browse and Select: Explore the different curtain types: chenille, rope, PVC, and beaded. Click on the categories that interest you.
3. Utilize “Crea la tua tenda”: This is the core customization tool. You’ll need to input your desired dimensions height, width, choose your material, color, and any specific accessories or finishes.
   • Accurate Measurements: Double-check your window measurements. For custom items, returns due to incorrect measurements are often not permitted or incur significant fees. It’s crucial to understand their measurement guidelines, if provided.
4. Review and Add to Cart: Once you’ve customized your curtain, the system should generate a price. Review all details carefully before adding the item to your shopping cart.
5. Checkout Process:
   • Account Creation Optional but Recommended: Creating an account allows you to track your order history, save addresses, and potentially view order status updates.
   • Shipping Information: Provide accurate shipping details, including your full address in the U.S.
   • Payment: The site mentions “Modalità di pagamento” Payment Modalities. Expect standard secure online payment options like major credit cards Visa, Mastercard, American Express or potentially PayPal. Ensure you use a payment method that offers buyer protection in case of issues.
6. Order Confirmation: After successful payment, you should receive an order confirmation email with your order number and details. Keep this email safe.

Managing an Order and Potential Issues

Once your order is placed, the waiting begins.

Since this is an international shipment from Italy, there are specific points to consider: Celonis.cloud Review

• Shipping Times: International shipping can take longer than domestic. While the “Spedizioni” Shipping page might provide general timelines, expect variations due to customs processing in both Italy and the U.S. Typically, expect 2-4 weeks or more for custom international orders, depending on the manufacturing lead time and shipping method.
• Customs and Duties: U.S. customers might be subject to import duties or taxes depending on the value of the order. These fees are usually not included in the product price or initial shipping cost and are paid by the recipient upon arrival. Be prepared for this potential additional expense. The current de minimis value for imports into the U.S. is $800, meaning orders under this value typically don’t incur duties. However, regulations can change, and state sales taxes might still apply.
• Tracking: Check your order confirmation for a tracking number. If provided, use it on the designated carrier’s website e.g., DHL, FedEx, UPS, or a local Italian postal service with international partners to monitor your shipment’s progress.
• Communication: If you have questions or concerns, use the provided email [email protected] or international phone numbers. Be mindful of time zone differences when calling.
• Returns and Exchanges:
  • Review Policies Thoroughly: Before purchasing, carefully read their “Condizioni di vendita” Conditions of Sale and “Resi e rimborsi” Returns and Refunds sections if available and clearly detailed. Custom-made items often have very strict or no-return policies unless there’s a manufacturing defect.
  • Defects vs. Buyer’s Remorse: If a product arrives damaged or significantly differs from what you ordered due to a manufacturing error, you typically have grounds for return or exchange. Document any issues with photos immediately upon receipt.
  • Return Shipping Costs: For international returns, shipping costs can be substantial and may fall on the customer unless the return is due to their error.

By being meticulous with measurements, understanding potential additional costs like duties, and being prepared for longer shipping times, you can navigate an order from Tendeandmore.com more effectively.

Final Review Summary for Tendeandmore.com

Based on a thorough examination of Tendeandmore.com’s homepage and readily available information, it appears to be a legitimate e-commerce platform specializing in custom-made curtains from Italy.

The site scores well on several fronts but also has areas where it could enhance its appeal and trustworthiness for a broader international, particularly U.S., audience.

Strengths:

• Clear Niche and Product Focus: The website is dedicated to custom curtains, which allows for specialized expertise and product range in this area.
• Customization Options: The “Crea la tua tenda” feature is a significant strength, allowing customers to design curtains to their exact specifications in terms of material, color, and size. This bespoke approach is highly valuable.
• “Made in Italy” Appeal: The emphasis on Italian craftsmanship is a strong unique selling proposition, often associated with quality and design excellence.
• Transparency in Basic Information: Providing a physical address in Italy, email, and phone numbers, along with links to core policies Privacy, Cookie, Conditions of Sale, Payments, Shipping, indicates a professional operation.
• Trustpilot Integration: Linking directly to their Trustpilot profile is an excellent move for building social proof and allowing customers to see genuine reviews. The good rating they hold there is a positive indicator.
• Multi-language Support: Offering the site in English and German alongside Italian demonstrates an effort to cater to an international clientele.

Areas for Improvement / Considerations for U.S. Customers: Clickdate.net Review

• U.S. Local Presence: The absence of a U.S. physical address or dedicated U.S. customer service contact phone number, local support team might be a concern for American buyers regarding returns, exchanges, or immediate assistance.
• Customer Service Channels: The lack of live chat support is a missed opportunity. Real-time assistance is increasingly expected in e-commerce and can significantly impact customer satisfaction and conversion rates.
• International Shipping & Returns Clarity: While shipping and sales conditions links exist, a more explicit, prominent, and easily digestible explanation of international shipping costs, estimated delivery times to the U.S., and detailed return policies for custom-made items would build more confidence. Customers often need to understand who bears the cost of international returns and potential duties.
• Social Media Engagement: The homepage does not prominently display links to active social media profiles, which can be valuable for building brand community, showcasing products in real-world settings, and offering another avenue for customer interaction.
• Pricing Transparency: While custom pricing is expected, not having a clear starting price per square meter or a basic price guide on the product category pages means customers must go through the full customization process to get a quote, which can be time-consuming for initial browsing.

Overall Recommendation:

Tendeandmore.com appears to be a legitimate and specialized online retailer for custom Italian-made curtains. For customers specifically seeking bespoke window treatments with a “Made in Italy” hallmark, it presents a compelling option. However, U.S. customers should be prepared for the realities of international ordering, including potentially longer shipping times, possible import duties, and the need to rely on email or international phone calls for customer service. The absence of a strong U.S.-centric support infrastructure and the inherent complexities of international returns for custom items are the main points of caution. If these factors are understood and acceptable, Tendeandmore.com could be a viable choice for unique and customized curtain needs. For general window treatment needs or those prioritizing local support and quicker processes, the aforementioned U.S.-based alternatives might be more suitable.

FAQ

What is Tendeandmore.com?

Tendeandmore.com is an Italian e-commerce website specializing in the production and sale of custom-made curtains and blinds, including chenille, rope, PVC, and beaded options.

Is Tendeandmore.com a legitimate website?

Yes, based on the information provided on its homepage, Tendeandmore.com appears to be a legitimate e-commerce platform with clear contact details, physical address in Italy, and essential legal policies.

What types of curtains does Tendeandmore.com offer?

Tendeandmore.com offers a variety of custom-made curtains, including Tende in Ciniglia Chenille Curtains, Tende in Corda Rope Curtains, Tende in PVC PVC Curtains, and Tende a Perline Beaded Curtains. Advenci.com Review

Does Tendeandmore.com offer custom-made curtains?

Yes, Tendeandmore.com emphasizes its ability to create custom-sized curtains, allowing customers to specify material, colors, dimensions, and accessories through its “Crea la tua tenda” Create your curtain tool.

Where are Tendeandmore.com products made?

All products from Tendeandmore.com are stated to be “Made in Italy,” highlighting the company’s commitment to Italian craftsmanship and production.

What languages does Tendeandmore.com support?

Tendeandmore.com supports Italian IT, English EN, and German DE languages on its website.

Does Tendeandmore.com ship to the United States?

While not explicitly stated on the homepage for international shipping, it is implied that as an e-commerce site with multi-language support, they likely facilitate international shipping, including to the United States.

Customers should check their shipping policy for specifics. Klends.com Review

How can I contact Tendeandmore.com customer service?

You can contact Tendeandmore.com via email at [email protected] or by phone using their Italian numbers: +39 348 8121154 and +39 041 917356.

Does Tendeandmore.com have a physical store in the U.S.?

No, based on the provided information, Tendeandmore.com’s physical address is located in Italy Via Gladegne, 13, 33020 Cercivento UD ITALIA and there is no indication of a U.S. physical store.

Are there discounts available on Tendeandmore.com?

Yes, the homepage mentions “Sconti Attivi” Active Discounts on certain products, specifically displaying a “-15%” discount on Chenille and Rope curtains.

How do I get a price quote for custom curtains from Tendeandmore.com?

To get a price quote, you would typically need to use the “Crea la tua tenda” customization tool on their website, where the price will be generated based on your selected material, dimensions, and other specifications.

What payment methods does Tendeandmore.com accept?

The website has a “Pagamenti” Payments link, which implies they detail their accepted payment methods. Lynxmortgageny.com Review

It’s common for e-commerce sites to accept major credit cards and potentially PayPal.

Is Tendeandmore.com good for U.S. customers?

Tendeandmore.com can be a good option for U.S.

Customers seeking unique, custom-made Italian curtains.

However, be aware of potential longer shipping times, possible import duties, and the need for international customer service contact.

What are the main advantages of ordering from Tendeandmore.com?

The main advantages are the high level of customization for curtains, the “Made in Italy” quality and craftsmanship, and the variety of unique material options like chenille and rope.

What are the potential disadvantages of ordering from Tendeandmore.com for U.S. customers?

Potential disadvantages include the lack of a U.S.

Physical presence, no live chat support, potentially less clear international shipping/return policies, and the possibility of import duties.

Does Tendeandmore.com have a return policy?

Yes, Tendeandmore.com provides a “Condizioni di vendita” Conditions of Sale link in its footer, which should outline their return and refund policies.

Customers should review these carefully, especially for custom-made items which often have stricter return terms.

Is my payment information secure on Tendeandmore.com?

Yes, the website uses HTTPS protocol, indicated by the padlock icon in the browser, which encrypts data transmitted between your browser and the site, ensuring secure payment processing.

Does Tendeandmore.com have customer reviews?

Yes, Tendeandmore.com has a direct link to its Trustpilot profile, where customers can read independent reviews and ratings about their products and services.

How long does shipping take from Tendeandmore.com to the U.S.?

Specific international shipping times are not prominently displayed on the homepage, but for custom international orders from Italy, typical delivery can range from 2-4 weeks or more, depending on manufacturing lead time and customs processing.

Are there any alternatives to Tendeandmore.com for custom window treatments in the U.S.?

Yes, popular alternatives in the U.S.

Market for custom window treatments include Blinds.com, SelectBlinds, The Shade Store, and even broader home decor retailers like Wayfair Curtains & Drapes and Pottery Barn Window Treatments.