Tenancy.cleaning Review

Based on looking at the website, Tenancy.cleaning appears to be a legitimate and professional cleaning service primarily focused on end-of-tenancy cleaning across the UK.

The site projects a strong image of reliability and customer satisfaction, emphasizing their “deposit-back guarantee” and nationwide coverage.

While the website presents a well-organized and informative user experience, the lack of immediate, easily accessible transparent pricing for all services without requesting a quote might be a minor point of friction for some users.

Overall, for those seeking comprehensive cleaning services with a focus on move-out readiness, Tenancy.cleaning seems to offer a robust solution.

Here’s an overall review summary:

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• Website Transparency: Good, with clear service descriptions and a “How It Works” section.
• Pricing Clarity: Partially clear, with a dedicated “Prices” page, but encourages “Custom Quote” and “Instant Booking” which might imply variable pricing.
• Customer Support Information: Available through a “Contacts” page and “FAQs.”
• Service Scope: Extensive, covering various deep cleaning needs beyond just end-of-tenancy.
• Trust Indicators: Mentions “Trustpilot” reviews, “fully insured” teams, and a “deposit-back guarantee.”
• Ethical Considerations: The service provides cleaning which is permissible and beneficial for maintaining a clean living environment. No elements suggest any ethical concerns from an Islamic perspective.
• Overall Recommendation: Recommended for its clear service offerings, apparent reliability, and focus on customer satisfaction.

The website provides a wealth of information regarding their services, from deep cleaning to after-builders clean-ups, along with specific options like oven and appliance cleaning, carpet and upholstery cleaning, and pressure washing.

They highlight key selling points such as 90% UK coverage, over 100 cleaning teams, and a reported 96% client satisfaction rate, with more than 2000 properties cleaned monthly.

This data, if accurate, paints a picture of a busy and effective operation.

The emphasis on fully equipped and trained cleaners, short-notice availability, and a checklist approved by estate agents further builds confidence.

For anyone needing a thorough clean, especially when moving out or preparing a property for new tenants, Tenancy.cleaning seems to tick most of the boxes.

Here are some alternatives for professional cleaning services that align with ethical principles:

• MaidPro
  • Key Features: Customizable cleaning plans, 49-point checklist, eco-friendly options.
  • Average Price: Varies by location and service. typically hourly rates or flat fees per job.
  • Pros: Strong customer service reputation, nationwide presence in the US, consistent quality.
  • Cons: Pricing can be higher than independent cleaners, not available in all areas.
• Merry Maids
  • Key Features: Tailored cleaning programs, insured and bonded teams, specialty cleaning for specific needs.
  • Average Price: Quote-based. often higher for initial deep cleans, then recurring service discounts.
  • Pros: Established brand with decades of experience, professional and reliable, wide service range.
  • Cons: Less flexibility for last-minute bookings compared to some smaller services, can be pricier.
• Molly Maid
  • Key Features: Customized cleaning, flexible scheduling, uniformed and trained professionals.
  • Average Price: Project-based quotes. generally competitive with other major franchises.
  • Pros: Consistent quality, local franchises with community ties, strong focus on customer satisfaction.
  • Cons: May require advance booking, services might vary slightly between franchises.
• The Maids
  • Key Features: 22-step cleaning process, use of commercial-grade vacuums with HEPA filtration, healthy cleaning focus.
  • Average Price: Varies. often mid-to-high range for comprehensive services.
  • Pros: Thorough cleaning system, focus on health and hygiene, reliable and professional.
  • Cons: Might be overkill for minor cleaning needs, not available in all markets.
• ServiceMaster Clean
  • Key Features: Specializes in commercial and disaster restoration cleaning, but also offers residential services. Advanced cleaning technologies.
  • Average Price: Quote-based, can be higher due to specialized equipment and expertise.
  • Pros: Highly experienced in large-scale and complex cleaning, strong reputation in the industry.
  • Cons: More geared towards commercial than typical residential cleaning, might be harder to book for small jobs.
• Stanley Steemer
  • Key Features: Primarily known for carpet and upholstery cleaning, but also offers tile, grout, and air duct cleaning. Uses proprietary cleaning solutions.
  • Average Price: Varies by service and area. generally competitive for specialized cleaning.
  • Pros: Excellent for specific deep cleaning needs like carpets, long-standing and reputable.
  • Cons: Not a full-service general home cleaning company, focus is on specific areas.
• Handy
  • Key Features: Online platform to book various home services, including cleaning, often connecting users with independent professionals.
  • Average Price: Transparent pricing listed on the app/website, hourly or flat rates.
  • Pros: Convenient online booking, competitive pricing, wide range of services.
  • Cons: Quality can vary as it connects independent contractors, less consistent than franchise models.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Tenancy.cleaning Review & First Look

When into a service like Tenancy.cleaning, the first impression is often shaped by the initial encounter with their online presence.

Based on the website, Tenancy.cleaning presents itself as a dedicated and professional cleaning solution, particularly for end-of-tenancy requirements.

The homepage is designed to instill confidence, immediately highlighting a “Deposit-back guarantee” and “Trusted by landlords and agents.” This directly addresses a primary concern for tenants moving out, aiming to alleviate stress related to reclaiming their security deposit.

Website Layout and User Experience

The website’s layout is clean, intuitive, and easy to navigate.

Key sections like “Instant Booking,” “Custom Quote,” and “Prices” are prominently displayed in the navigation menu, making it straightforward for users to find what they need. Obvape.ie Review

The “How It Works” section simplifies the booking process into three clear steps: “You Book,” “We Arrive,” and “You Enjoy.” This step-by-step guide is helpful for first-time users and removes any ambiguity about the service delivery.

Initial Trust Indicators

Several elements on the homepage contribute to building initial trust.

The mention of “Trustpilot” reviews, although without a direct embedded widget or score, points to an external validation source.

Stating “Local cleaning teams, fully insured” and “Deep cleaning with equipment included” are crucial details that reassure potential customers about the professionalism and preparedness of the service.

The “Nationwide, move-in and move-out ready” promise expands their reach, suggesting a robust operational capacity across the UK. Eastmidlandsairport.com Review

Service Specialization and Breadth

While the name “Tenancy.cleaning” clearly positions them as specialists in end-of-tenancy cleans, the website also showcases a broader range of services. These include:

• End of Tenancy Cleaning
• One-off Deep Cleaning
• After Builders Cleaning
• Oven & Appliances Cleaning
• Carpet & Upholstery Cleaning
• Pressure Washing Service

This indicates a versatile cleaning company capable of handling diverse needs, from routine deep cleans to specialized tasks.

The “Read More” links for each service allow users to delve deeper into the specifics of what each offering entails, providing comprehensive information upfront.

Tenancy.cleaning Pros & Cons

Understanding the strengths and weaknesses of any service is crucial for making an informed decision.

Tenancy.cleaning, based on its website presentation, offers several compelling advantages, but also has a few areas that might be less clear to a first-time visitor. Lawline.com Review

Advantages of Tenancy.cleaning

• Deposit-Back Guarantee: This is a significant differentiator and a major selling point for tenants. It directly addresses the primary concern of getting a deposit back, offering peace of mind.
• Nationwide Coverage: With 90% UK coverage and over 100 cleaning teams, the service claims wide accessibility, making it a viable option for a large demographic.
• Comprehensive Service Offerings: Beyond just end-of-tenancy, the variety of services like deep cleaning, after-builders cleaning, and specialized appliance cleaning means customers can find a solution for almost any intensive cleaning need.
• Professionalism and Equipment: The emphasis on “fully insured,” “fully equipped,” and “trained cleaners” suggests a high standard of service delivery. They bring their own equipment, which is a convenience for customers.
• Estate Agent Approved Checklist: This is a powerful trust signal, particularly for end-of-tenancy cleans. Knowing their checklist aligns with what landlords and agents expect increases the likelihood of a successful deposit return.
• Instant Quote & Booking: The website facilitates quick access to pricing and scheduling, which is vital for users needing efficient service. The “CODE10” offer for 10% off for instant booking also incentivizes immediate action.
• Strong Customer Satisfaction Claims: The “96% Satisfied Clients” and “2000+ Properties a month” figures, while requiring external verification, project a positive image of consistent quality and high demand.
• 7 Days Customer Service: This indicates availability and responsiveness, which is crucial for addressing queries or issues promptly.

Potential Areas for Clarity or Improvement

• Transparent Pricing: While a “Prices” page exists and instant quotes are available, the website doesn’t immediately display a clear, fixed price list for all services. This might necessitate an extra step for users who prefer to see all costs upfront before engaging. For example, a clear table showing average costs for different property sizes for an end-of-tenancy clean would be beneficial.
• Specifics of the “Deposit-Back Guarantee”: While a great promise, the website could elaborate slightly more on the terms and conditions of this guarantee. What specific scenarios does it cover? Are there any exclusions? More detail would enhance transparency.
• Detailed Customer Testimonials: While mentioning Trustpilot, integrating actual testimonials or a live Trustpilot score directly on the homepage could build more immediate trust for visitors who don’t want to navigate away from the site.
• Founder/Team Background: While they state the company was founded by “hard-working cleaners with years of experience,” providing more specific information about the leadership or key team members could add a personal touch and further credibility.

Tenancy.cleaning Alternatives

While Tenancy.cleaning offers a compelling service, exploring alternatives is a smart move for anyone looking to compare options, pricing, or specialized services.

The cleaning industry is vast, and many reputable companies offer services that align with ethical principles, focusing on professionalism, reliability, and customer satisfaction.

These alternatives cater to various needs, from general house cleaning to more specialized deep cleans.

Comparing Top Cleaning Services

When evaluating alternatives, consider factors like coverage area, service offerings, pricing structure, and customer reviews.

Here are some of the prominent players and how they stack up against Tenancy.cleaning’s focus on end-of-tenancy and deep cleaning: Shopipersia.com Review

• MaidPro: Known for its 49-point cleaning checklist, MaidPro focuses on detailed and customized cleaning plans. They offer recurring services, one-time cleans, and special occasion cleaning. Their strength lies in consistency and a meticulous approach. While not explicitly focused on “deposit-back guarantees” like Tenancy.cleaning, their thoroughness aims for similar results.
• Merry Maids: A long-standing name in residential cleaning, Merry Maids provides personalized cleaning solutions, including regular cleaning, deep cleaning, and move-in/move-out services. They emphasize trained and insured teams. Their experience and brand recognition make them a reliable choice, particularly for those who value an established company.
• Molly Maid: Similar to Merry Maids, Molly Maid operates through local franchises, offering tailored cleaning services for homes and apartments. They are known for their flexible scheduling and professional staff. While they offer move-out cleaning, their primary focus isn’t exclusively on the end-of-tenancy market in the same way Tenancy.cleaning is positioned.
• The Maids: Differentiating themselves with a 22-step cleaning process and the use of HEPA-filtered vacuums, The Maids focuses on healthy cleaning. They offer comprehensive residential cleaning, including kitchen and bathroom detailing. Their system-based approach ensures thoroughness, which is crucial for deep cleans and end-of-tenancy scenarios.
• ServiceMaster Clean: While ServiceMaster Clean has a strong presence in commercial and disaster restoration, they also provide residential cleaning services. They are known for advanced cleaning technologies and expertise in difficult cleaning situations. For heavy-duty after-builders cleaning or specific deep cleaning challenges, their specialized approach could be an advantage.
• Stanley Steemer: While not a general house cleaning service, Stanley Steemer is a go-to for professional carpet, upholstery, tile, and grout cleaning. Since carpets and upholstery are often key components of an end-of-tenancy clean, their specialized services can be hired in conjunction with a general cleaner or as a standalone option for these specific needs.
• Local Independent Cleaners: For those seeking more personalized service or potentially more competitive pricing, local independent cleaning businesses or sole proprietors are a strong alternative. Platforms like Thumbtack or TaskRabbit can help connect users with vetted local professionals. The key here is to thoroughly check references and ensure they are insured.

When considering these alternatives, remember that “end-of-tenancy” cleaning is a specialized deep clean.

Ensure any alternative you choose has specific experience and a checklist for this type of service if your primary goal is to secure a deposit return.

How to Cancel Tenancy.cleaning Subscription

The concept of a “subscription” for a cleaning service like Tenancy.cleaning isn’t explicitly detailed on their homepage.

Typically, services like this operate on a one-off booking or recurring service model rather than a traditional subscription. Divinemods.com Review

Based on the website’s emphasis on “Instant Booking” and “Custom Quote,” it appears services are booked as individual appointments rather than ongoing subscriptions with fixed monthly payments.

Understanding the Booking Model

Tenancy.cleaning’s model seems to be transaction-based, meaning you book a service, it’s completed, and the transaction concludes. They offer:

• Instant Booking: For immediate scheduling of a specific service.
• Custom Quote: For larger or more complex jobs where a tailored price is needed.

This suggests that there isn’t a continuous billing cycle that would require a “cancellation” in the sense of ending a recurring payment plan.

Modifying or Cancelling a Booked Service

If you have already booked a service with Tenancy.cleaning and need to modify or cancel it, the typical process for such service providers would involve:

1. Contacting Customer Service: The most direct method would be to use the contact information provided on their “Contacts” page. This usually includes a phone number and/or email address.
2. Referencing Booking Confirmation: When you booked the service, you likely received an email confirmation. This confirmation would contain your booking reference number, date, time, and specific service details, which you’ll need to provide when contacting them.
3. Checking Terms and Conditions: Review the terms and conditions or cancellation policy that was provided or linked during the booking process. Most cleaning services have a cancellation window e.g., 24 or 48 hours before the service to avoid a cancellation fee. If you cancel within this window, you typically receive a full refund or can reschedule without penalty.

Given the emphasis on “7 Days Customer Service,” it’s reasonable to expect responsive support for any booking adjustments. Andeandiscovery.com Review

It’s always best practice to communicate any changes as soon as possible to avoid potential charges.

How to Cancel Tenancy.cleaning Free Trial

Similar to the “subscription” concept, the website does not explicitly mention a “free trial” for Tenancy.cleaning services.

Cleaning services typically don’t offer free trials in the same way software or streaming platforms do.

Instead, they might offer introductory discounts or special promotions for first-time customers.

Understanding Promotional Offers

The website does prominently feature a “10% off: CODE10” for “Fast, hassle-free booking.” This is a promotional discount, not a free trial. Newroadeducation.com Review

It reduces the cost of your first service but doesn’t imply a period of free service that needs to be “cancelled” to avoid charges.

No Recurring Charges to Cancel

Since there doesn’t appear to be a free trial model or a subscription service for Tenancy.cleaning, there would be no recurring charges to cancel after a trial period.

Your booking would be a one-time transaction for the specified service.

If you have used the “CODE10” discount, it simply applies to the initial booking cost.

There are no follow-up charges or automatic enrollments into a paid service that would require a cancellation. Sitebscope.com Review

Key Takeaway for Booking

When using services like Tenancy.cleaning, always pay attention to the booking confirmation and any terms presented during the checkout process.

If there were any mention of recurring services or specific trial periods, it would be clearly outlined there.

Based on the homepage information, however, the process is straightforward: you book a service, you pay for that service, and it’s a one-time transaction.

If you wish to use their services again, you simply initiate a new booking.

Tenancy.cleaning Pricing

Understanding the pricing structure of any service is critical for consumers. Protechautosystems.com Review

Tenancy.cleaning provides a dedicated “Prices” page and offers an “Instant Quote & Booking” feature, indicating a commitment to pricing transparency, even if the exact figures aren’t universally displayed on the homepage.

Pricing Model Overview

Based on the website’s description, Tenancy.cleaning’s pricing likely follows a model common in the cleaning industry, which varies based on several factors:

• Type of Service: Different services e.g., end-of-tenancy, deep cleaning, oven cleaning will have distinct pricing structures.
• Property Size: The number of bedrooms, bathrooms, and overall square footage will significantly impact the cost. Larger properties require more time, resources, and effort.
• Specific Needs: Additional services like carpet cleaning, upholstery cleaning, or pressure washing will add to the base price.
• Location: While they offer nationwide coverage, local operational costs in different regions of the UK might slightly influence pricing.
• Condition of the Property: Severely neglected properties requiring extensive cleaning may incur higher costs.

The “Custom Quote” option suggests that for more complex or larger jobs, a tailored assessment is provided, ensuring accurate pricing based on the scope of work.

Accessing Pricing Information

To get specific pricing from Tenancy.cleaning, customers are directed to:

1. “Prices” Page: This dedicated page would likely contain a general overview of their pricing bands, perhaps with typical costs for different sized properties or services. It’s common for such pages to show “starting from” prices.
2. “Instant Quote & Booking”: This is the most direct way to get a precise cost for your specific needs. Typically, you would input details about your property e.g., number of rooms, specific services needed and receive an immediate estimate. The website even highlights a “10% off: CODE10” for using this feature, incentivizing direct booking.
3. Direct Contact: For very specific or unusual requests, contacting them via their “Contacts” page phone or email would allow for a detailed discussion and a custom quote.

What to Expect in Pricing

For an end-of-tenancy clean, prices in the UK can vary widely but typically range from: Trustpayments.com Review

• £150 – £300 for a 1-bedroom flat
• £250 – £450 for a 2-bedroom flat/house
• £350 – £600+ for a 3+ bedroom house

These are general estimates, and specific services like deep oven cleaning, carpet cleaning for multiple rooms, or extensive after-builders cleaning would add to these figures.

The convenience of having professional-grade equipment and a deposit-back guarantee often justifies the cost for tenants and landlords.

Tenancy.cleaning vs. Competitors

In the competitive cleaning service market, Tenancy.cleaning positions itself strongly with its focus on end-of-tenancy and a deposit-back guarantee.

When comparing it to other major players, it’s essential to look at what differentiates them and where others might excel.

Key Differentiators of Tenancy.cleaning

• Explicit Deposit-Back Guarantee: This is a clear, powerful unique selling proposition USP that directly addresses a major tenant pain point. While other reputable services might aim for similar results, Tenancy.cleaning explicitly backs it with a guarantee, providing added peace of mind.
• Estate Agent Approved Checklist: This implies a deep understanding of landlord and agency requirements, ensuring the cleaning meets the specific standards needed for property handover.
• Specialization in End-of-Tenancy: While they offer various services, their branding and primary messaging revolve around end-of-tenancy cleaning, suggesting a refined process and expertise in this niche.
• Nationwide UK Coverage: Their claim of 90% UK coverage and 100+ teams indicates a significant operational scale, allowing them to serve a wide geographic area.

Comparison with General Cleaning Services

When comparing Tenancy.cleaning to more generalized cleaning companies like MaidPro, Merry Maids, or Molly Maid, the differences lie in their primary focus: Gcw.uk.com Review

• MaidPro / Merry Maids / Molly Maid: These services are excellent for recurring general house cleaning, deep cleaning, and often offer move-in/move-out services. Their strength is consistency for ongoing maintenance. While they do offer move-out cleaning, they might not explicitly offer a “deposit-back guarantee” or market themselves with the same laser focus on satisfying landlord checklists. Their pricing might also be structured differently, often with recurring service discounts.
• The Maids: With their 22-step process and HEPA filtration, The Maids focuses on a very thorough, healthy clean. This meticulousness would make them suitable for end-of-tenancy, but again, the explicit guarantee and estate agent approval might not be part of their standard messaging.
• Local Independent Cleaners: These can be very flexible and sometimes more affordable, but quality and reliability can vary widely. Unlike Tenancy.cleaning, they often lack the formal guarantees, large team infrastructure, and centralized customer service. Due diligence in checking references and insurance is paramount.

Comparison with Specialized Cleaning Services

• Stanley Steemer: This company excels in specific deep cleaning tasks like carpets, upholstery, and tile. While crucial for end-of-tenancy, they are not a whole-house cleaning service. Tenancy.cleaning offers these services as part of a comprehensive package, which is more convenient for a full move-out clean.
• ServiceMaster Clean: Primarily known for commercial and disaster cleaning, ServiceMaster Clean brings industrial-grade expertise. For extremely dirty properties or post-renovation cleans, they could be highly effective. However, for a standard residential end-of-tenancy clean, Tenancy.cleaning’s specialized residential focus might be more streamlined and cost-effective.

In essence, Tenancy.cleaning carves out a strong niche by directly addressing the high stakes of an end-of-tenancy scenario with explicit guarantees and a focus on meeting industry standards.

While other companies can certainly deliver high-quality cleaning, Tenancy.cleaning’s specialized positioning and explicit promises make it a strong contender for those specific needs.

Comprehensive Checklist: Tenancy.cleaning vs. Industry Standards

A critical component of any professional cleaning service, especially for end-of-tenancy, is a comprehensive checklist.

This document ensures that no area is overlooked and that the cleaning meets required standards.

Tenancy.cleaning highlights having a “Checklist Approved by Estate Agents,” which is a significant indicator of its adherence to industry best practices. Highlivingestates.com Review

Tenancy.cleaning’s Approach to Checklists

The mention of an “Estate Agent Approved Checklist” directly addresses a key concern for both tenants and landlords.

For tenants, it provides assurance that the cleaning will be thorough enough to secure their deposit.

For landlords, it means the property will be ready for new occupants without additional cleaning efforts.

This aligns Tenancy.cleaning with established benchmarks in the rental market.

While the full checklist isn’t displayed on the homepage, the presence of a “Checklist” link in the navigation suggests that detailed information is available. Luosophy.com Review

Typically, such checklists cover every room and specific items within them.

Industry Standard Cleaning Checklist Components

A thorough end-of-tenancy cleaning checklist, which Tenancy.cleaning likely adheres to, generally includes:

General Areas Hallways, Living Rooms, Bedrooms:

• Dusting: All surfaces, skirting boards, light fittings, switches, picture rails, curtain rails, radiators.
• Floors: Vacuuming carpets, mopping hard floors.
• Walls: Spot cleaning for marks/scuffs.
• Windows: Cleaning inside windows, sills, and frames.
• Doors: Wiping down doors and door frames, cleaning handles.
• Mirrors/Glass Surfaces: Polishing for a streak-free finish.
• Light Fixtures: Wiping down or dusting light fittings.

Kitchen:

• Appliances:
  • Oven: Deep cleaning inside and out, including racks and hob.
  • Microwave: Cleaning inside and out.
  • Refrigerator: Cleaning inside and out, defrosting if necessary though usually tenant’s responsibility to defrost before clean.
  • Dishwasher: Cleaning inside and out, filters.
  • Washing Machine: Cleaning detergent drawer, drum, and seals.
• Cupboards/Drawers: Wiping inside and out, removing any residue.
• Countertops/Worktops: Wiping, sanitizing.
• Sink: Cleaning and descaling sink and taps.
• Tiling: Wiping down wall tiles.
• Floors: Mopping or scrubbing.

Bathrooms: Cegagroup.com Review

• Toilets: Disinfecting and descaling bowl, seat, and exterior.
• Sinks: Cleaning and descaling basin and taps.
• Showers/Baths: Cleaning and descaling shower screen, tiles, grout, bath tub.
• Mirrors: Cleaning and polishing.
• Floors: Mopping and sanitizing.

Specific/Additional Areas often extra services:

• Carpets: Professional steam cleaning or deep shampooing.
• Upholstery: Cleaning sofas, curtains.
• External Areas: Pressure washing patios, driveways, window exteriors where accessible.
• Blinds: Dusting or wiping.
• Waste Bins: Emptying and cleaning.

By stating that their checklist is “Approved by Estate Agents,” Tenancy.cleaning implies they understand the granular details required to meet these extensive standards, setting them apart from less specialized cleaning services.

This detailed approach is what secures tenancy deposits and prepares a property for its next occupants.

How to Get Started with Tenancy.cleaning

Embarking on a journey to a spotless property with Tenancy.cleaning seems designed for ease and efficiency, based on the information provided on their homepage.

The process is streamlined to get you from inquiry to a professionally cleaned space with minimal fuss. Scalingwithsystems.com Review

The “How It Works” Flow

Tenancy.cleaning outlines a simple three-step process:

1. You Book:

   • Online Booking: The most highlighted method, indicating a user-friendly online platform for scheduling. This likely involves selecting the service type, property size, date, and any additional requirements.
   • Request a Quote: For more complex or larger jobs, or if you prefer a customized assessment, you can request a detailed quote. This ensures accurate pricing for specific needs.
   • Call to Schedule: For those who prefer direct communication, calling their customer service line is an option to book or discuss services.
   • Incentive: The “Fast, hassle-free booking with 10% off: CODE10” encourages immediate online action, making it appealing for new customers.

2. We Arrive:

   • Professional Cleaners: Tenancy.cleaning assures that their teams are “professional cleaners.”
   • Fully Equipped: They come with all necessary cleaning equipment, chemicals, and tools, meaning you don’t need to provide anything. This is a significant convenience.
   • Efficient Completion: The promise of efficient job completion suggests organized and experienced teams.
   • Insured Teams: The website mentions “fully insured” local teams, adding a layer of protection and trustworthiness for customers.

3. You Enjoy:

   • Sparkling Clean Home: The ultimate goal – a property professionally cleaned to perfection.
   • Deposit-Back Guarantee: For end-of-tenancy clients, this is the crucial outcome, highlighting their commitment to helping you secure your deposit.
   • Move-in and Move-out Ready: For landlords or new tenants, this signifies that the property is in pristine condition for immediate occupancy.

What You’ll Need to Provide Likely

While the cleaners arrive fully equipped, you might typically need to ensure:

• Access: Clear access to the property on the scheduled day.
• Utilities: Running water and electricity are usually required for the cleaning team to operate their equipment.
• Empty Property: For end-of-tenancy or deep cleans, the property should ideally be empty of personal belongings to allow for a thorough cleaning.

The process appears straightforward and customer-centric, designed to offer a hassle-free experience from the moment you decide to book until you step into a freshly cleaned property.

FAQ

What is Tenancy.cleaning?

Tenancy.cleaning is a professional cleaning service primarily focused on end-of-tenancy cleaning across the UK, offering comprehensive solutions for tenants, landlords, and estate agents to ensure properties are spotless and ready for handover.

Does Tenancy.cleaning offer a deposit-back guarantee?

Yes, based on their website, Tenancy.cleaning prominently advertises a “Deposit-back guarantee for your peace.”

What services does Tenancy.cleaning provide?

Tenancy.cleaning offers a range of services including End of Tenancy Cleaning, One-off Deep Cleaning, After Builders Cleaning, Oven & Appliances Cleaning, Carpet & Upholstery Cleaning, and Pressure Washing Services.

Is Tenancy.cleaning available nationwide in the UK?

Yes, the website states they offer “Nationwide” coverage across most parts of the UK, claiming 90% UK coverage.

How many cleaning teams does Tenancy.cleaning have?

Tenancy.cleaning states they have “100+ Cleaning Teams” available to serve clients.

How can I get a quote from Tenancy.cleaning?

You can get a quote through their “Instant Quote & Booking” feature on the website, by requesting a “Custom Quote,” or by calling their customer service.

Does Tenancy.cleaning bring their own equipment?

Yes, the website explicitly states that professional cleaners “arrive fully equipped,” indicating they bring their own equipment.

Are Tenancy.cleaning staff insured?

Yes, the website mentions that their local cleaning teams are “fully insured.”

Is there a discount for first-time bookings with Tenancy.cleaning?

Yes, the website advertises a “10% off” with the code “CODE10” for fast, hassle-free booking.

What is the customer satisfaction rate for Tenancy.cleaning?

Tenancy.cleaning claims a “96% Satisfied Clients” rate based on their internal metrics.

Do they clean carpets and upholstery?

Yes, Tenancy.cleaning offers “Carpet & Upholstery cleaning” using advanced machines for deep cleaning.

Can Tenancy.cleaning help with post-renovation cleaning?

Yes, they provide “After Builders Cleaning” specifically designed for post-renovation clean-up.

How do I book a service with Tenancy.cleaning?

You can book online through their “Instant Booking” system, request a custom quote, or call their customer service to schedule.

Does Tenancy.cleaning offer oven cleaning as a standalone service?

Yes, they offer “Oven & Appliances cleaning” which can be booked separately or alongside other services.

Is Tenancy.cleaning suitable for landlords?

Yes, Tenancy.cleaning explicitly states they are “Trusted by landlords and agents” and ensure properties are “move-in and move-out ready.”

What is the typical turnaround time for booking a service?

While specific times are not stated, the mention of “Short Notice Availability” suggests they can accommodate bookings relatively quickly.

Are their cleaning checklists approved by estate agents?

Yes, the website states their “Checklist Approved by Estate Agents,” indicating adherence to industry standards.

How can I contact Tenancy.cleaning for support?

You can contact them via their “Contacts” page, which typically provides a phone number and email address.

They also state they offer “7 Days Customer Service.”

Do they offer services other than end-of-tenancy cleaning?

Yes, in addition to end-of-tenancy, they offer deep cleaning, spring cleaning, pre-tenancy cleaning, and more.

What measures does Tenancy.cleaning take to ensure quality?

They claim to use a “Checklist Approved by Estate Agents,” have “Fully Equipped & Trained Cleaners,” and emphasize a “Customer Satisfaction Guarantee.”