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Based on looking at the website, Stellargates.co.uk appears to be a legitimate and professional manufacturer and supplier of high-quality, bespoke wooden gates.

Their online presence strongly emphasizes craftsmanship, customer satisfaction, and the use of premium timbers like Iroko hardwood and Scandinavian Redwood.

They clearly state that all products are handcrafted in their Cheshire workshop and delivered nationwide across the UK, offering a range of gates for driveways, gardens, and side paths, along with complementary ironmongery.

This review will dive into the various facets of Stellargates.co.uk, from their product offerings and manufacturing process to their customer service approach and potential areas for improvement.

While the website presents a compelling case for their expertise and dedication, understanding the nuances of their operations can help prospective customers make an informed decision, ensuring they find a gate that aligns with their needs and values.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Stellargates.co.uk Review & First Look

Upon an initial visit to Stellargates.co.uk, the immediate impression is one of professionalism and a clear focus on quality.

The website is well-designed, easy to navigate, and provides ample information about their products and services.

They position themselves as manufacturers and suppliers of bespoke wooden gates, emphasizing the handcrafted nature of their products and their commitment to using high-quality timbers.

User Interface and Navigation

The site features a clean layout with prominent menus for different gate types Hardwood Driveway, Side, Garden, Softwood, wood treatment, and gate ironmongery.

A “Buy Bespoke Gates Online” call to action is clearly visible, guiding potential customers through the purchasing process.

The product categories are intuitive, making it easy for visitors to find what they’re looking for, whether it’s a specific gate type or related accessories.

Initial Impressions of Quality and Craftsmanship

Stellargates.co.uk immediately highlights their dedication to craftsmanship.

They explicitly state, “We handcraft everything we sell in our Cheshire workshop using the very best timbers available.” This commitment to in-house production, without outsourcing, suggests a high level of control over quality and attention to detail.

The mention of being “proud members of the Guild of Master Craftsmen” further reinforces their claims of expertise and adherence to high standards.

Stellargates.co.uk Features

Stellargates.co.uk offers a range of features designed to provide customers with bespoke, high-quality wooden gates and a seamless purchasing experience. Ticdistribution.com Reviews

Their focus is on customizability, durability, and a hands-on approach to manufacturing.

Bespoke Gate Manufacturing

One of the standout features is their bespoke manufacturing service.

Stellargates.co.uk crafts gates to exact customer specifications, ensuring a perfect fit and personalized aesthetic.

Made to Measure: Gates are produced “just for you” based on specific measurements, accommodating various openings.
Customization Options: Customers can select from different timber types Iroko hardwood, Scandinavian Redwood, styles e.g., Lymm, Birchwood, Village, and finishes.
In-House Production: All gates are handcrafted in their Cheshire workshop, meaning no outsourcing and full control over the quality of the product from start to finish. This direct involvement ensures that each gate retains its “personality and unique touch.”

Range of Products and Timbers

Stellar Gates offers a comprehensive selection of wooden gates to suit different needs and preferences.

Hardwood Gates: Made from Iroko wood, known for its durability, strength, and “eye-catching” autumn colors, available for garden, side, and driveway applications. These are presented as a sophisticated and elegant option.
Softwood Gates: Crafted from sustainable Scandinavian Redwood, which is highlighted as a more cost-effective option while maintaining appearance with regular care. These are also available for garden, side, and driveway use.
Gate Ironmongery: They also supply essential accessories like hinges, locks, bolts, latches, and catches, ensuring customers can acquire a complete gate system.

Customer-Centric Process

The company emphasizes a customer-first approach throughout the entire journey, from consultation to delivery.

Consultation and Advice: Experienced staff are available for online orders or visits to their Warrington workshop/showroom, offering advice on timber types, designs, colors, and measurements.
“Calculate Your Gate Size” Page: A dedicated online tool helps customers accurately measure their gate requirements, streamlining the ordering process and minimizing errors.
Post-Purchase Support: Customers can contact them via phone or email for questions or feedback, indicating ongoing support.

Emphasis on Sustainability

For environmentally conscious consumers, Stellargates.co.uk highlights the sustainable aspects of their products.

Sustainable Materials: Wood is presented as a more sustainable material compared to steel or aluminum.
Scandinavian Redwood: This softwood is specifically noted as “highly sustainable,” appealing to eco-minded buyers.
Dedicated Sustainability Page: The website encourages visitors to “View our sustainability page for more details,” suggesting transparency and commitment to responsible sourcing.

Stellargates.co.uk Pros & Cons

When evaluating Stellargates.co.uk, it’s important to consider both the strengths and potential limitations based on the information provided on their website.

Pros

Stellargates.co.uk presents several compelling advantages for potential customers seeking wooden gates.

Handcrafted Quality: The emphasis on gates being “handcrafted in our Cheshire workshop” and not outsourced speaks volumes about their commitment to quality control and attention to detail. This often results in a superior product compared to mass-produced alternatives.
Bespoke Customization: The ability to order “made to measure” gates with choices of timber, style, and finish ensures that customers get a product perfectly suited to their specific aesthetic and practical needs. This level of customization is a significant draw.
Premium Materials: The use of “finest Iroko wood” for hardwood gates and “highly sustainable Scandinavian Redwood” for softwood indicates a commitment to durable and attractive materials. Iroko, in particular, is renowned for its longevity and aesthetic appeal.
Comprehensive Service: From initial consultation and guidance on measuring gate sizes to supplying complementary ironmongery and offering nationwide delivery, Stellargates.co.uk aims to provide an end-to-end service. The “Calculate Your Gate Size” tool is a practical addition.
Sustainability Focus: Highlighting wood as a more sustainable material and mentioning their use of highly sustainable Scandinavian Redwood appeals to environmentally conscious consumers, adding an ethical dimension to their offering.
Expert Craftsmanship: Being “proud members of the Guild of Master Craftsmen” lends significant credibility to their claims of skilled and experienced artisans. This suggests a high standard of workmanship.
Direct-to-Customer Approach: By handling every stage of production in-house, they can ensure consistent quality and responsiveness to customer needs, emphasizing that “the customer is put first.”

Cons

While Stellargates.co.uk projects a strong image, there are some potential considerations based solely on the website information.

Limited Online Reviews Visibility: The website itself doesn’t prominently feature customer testimonials or external review platform links. While they emphasize customer satisfaction, the absence of easily accessible third-party reviews might make it harder for new customers to independently verify their claims of “truly excellent service and experience” without deeper searching. Transparency with reviews can build more trust.
Pricing Transparency Implicit: While they mention “cost-effective” softwood, explicit pricing for bespoke gates isn’t immediately visible without going through a consultation or calculation process. While understandable for bespoke products, an initial price range or a clear explanation of how pricing is determined might manage customer expectations better upfront.
Geographic Focus: While they deliver nationwide, their physical presence workshop, showroom is concentrated in Cheshire. For customers outside this region, the primary interaction will be online or over the phone, potentially limiting the hands-on experience of seeing timber samples or discussing specifics in person, especially for complex custom requests.
No Explicit Guarantees/Warranties: The website mentions “durable and long-lasting” products, but explicit details regarding warranties or guarantees on their gates are not immediately apparent on the homepage. Customers typically look for clear assurances on product longevity and performance.
Promotional Information: The website includes placeholders like “Promotion Include the details of your promo here.” This indicates that promotional offers might exist, but their current lack of detail on the homepage could lead to missed opportunities for potential customers or a perception of incomplete information.

Stellargates.co.uk Alternatives

When considering wooden gates, several other options exist beyond Stellargates.co.uk, ranging from other specialist manufacturers to local joiners and DIY approaches. Yono777.com Reviews

Each comes with its own set of advantages and disadvantages regarding cost, customization, and quality.

Other Specialist Wooden Gate Manufacturers

Many companies across the UK specialize in wooden gates, often offering similar bespoke services and material choices.

Gate Expectations UK: Known for a wide range of wooden gates, including automated options, and a strong emphasis on traditional craftsmanship. They offer various timber types and finishes.
Charlton Gates Somerset: A long-established company focusing on high-quality timber gates, often supplying both trade and domestic customers. They highlight durability and traditional joinery.
Jacksons Fencing Kent: While broader in their fencing and gate offerings, Jacksons Fencing is well-regarded for its timber products, often providing guarantees and emphasizing sustainable sourcing. They have a nationwide presence and a strong brand reputation.
Specifics to consider: When looking at these alternatives, compare their timber selection e.g., oak vs. iroko, manufacturing processes handcrafted vs. machine-made, warranty periods, and delivery areas. Some might specialize in certain styles e.g., contemporary vs. traditional.

Local Joiners and Carpenters

For those seeking a highly personalized approach, engaging a local joiner or carpenter can be an excellent alternative.

Pros:
- Hyper-Customization: A local craftsman can often create truly unique designs, adapting to specific architectural styles or challenging installations.
- Direct Communication: You’ll have direct contact with the person making the gate, allowing for easier adjustments and detailed discussions throughout the process.
- Local Economy Support: This option directly supports local tradespeople and small businesses.
- On-Site Consultation: They can visit your property to take precise measurements and offer tailored advice based on your specific site conditions.
Cons:
- Varying Quality: The quality can vary significantly depending on the individual’s skill and experience. Thorough vetting, including checking portfolios and references, is crucial.
- No Centralized Customer Service: Unlike a larger company, you’ll rely solely on the individual for customer service and any potential post-installation issues.
- No Nationwide Delivery: Primarily serves a local area.
- Potentially Higher Cost: Highly bespoke, handcrafted work can be more expensive than some mass-produced options, though competitive with specialist manufacturers.

Large DIY and Home Improvement Stores

Retailers like B&Q, Wickes, or local timber merchants often stock standard-sized wooden gates, offering a more budget-friendly and immediate solution.
* Cost-Effective: Generally the most affordable option, especially for standard sizes.
* Immediate Availability: Stock gates can often be purchased and picked up quickly.
* Variety of Styles: Good for basic gate types and common sizes.
* Limited Customization: Very few options for bespoke sizes or unique designs.
* Lower Quality Timbers: Often use more basic, less durable timber species compared to specialists.
* Assembly Required: Many gates come flat-packed or require significant assembly, potentially leading to additional costs or effort.
* Shorter Lifespan: May not be as durable or long-lasting as specialist-made gates.

When choosing an alternative, consider your budget, desired level of customization, the importance of long-term durability, and your willingness to manage the project yourself versus a full-service provider.

For a bespoke, high-quality, and professionally installed solution, specialist manufacturers and skilled local joiners often provide the best value in the long run.

Stellargates.co.uk Pricing

Based on the information available on Stellargates.co.uk, specific fixed pricing for their bespoke gates is not immediately displayed.

This is a common practice for companies that offer highly customizable, made-to-measure products, as the final cost depends on various factors.

Factors Influencing Gate Pricing

The price of a gate from Stellargates.co.uk would likely be determined by a combination of the following elements:

Timber Type: Iroko hardwood gates will naturally be more expensive than gates made from Scandinavian Redwood due to the superior durability, density, and aesthetic qualities of Iroko. Hardwoods generally command a higher price point.
Gate Dimensions: The overall height and width of the gate are primary cost drivers. Larger gates require more material and more complex construction.
Design Complexity: Simpler designs like the “Village” style mentioned may be less expensive than more intricate or elaborate designs “Lymm” or “Birchwood” that require more woodworking skill and time.
Treatment and Finish: While they offer a range of paint and stain options, specific finishes or treatments might add to the overall cost.
Ironmongery: The choice of hinges, locks, bolts, and latches, especially if opting for heavy-duty or decorative ironmongery, will influence the final price.
Automation Compatibility: If the gate is designed to be compatible with automation systems, there might be specific structural considerations that affect the cost.
Delivery Location: While they offer nationwide delivery, the cost of courier services can vary based on the delivery distance and the size/weight of the gate.

How to Get a Quote

To obtain accurate pricing from Stellargates.co.uk, customers would typically need to: Immortalleeds.com Reviews

Use the “Calculate Your Gate Size” Page: This tool helps customers input their specific dimensions, which is the first step in getting a precise quote.
Contact Sales/Customer Service: After determining the size, customers would likely need to contact Stellar Gates directly via phone 01925 387008 or email [email protected] to discuss their timber choice, design preferences, and receive a tailored quotation.
Visit the Showroom: For those local to Cheshire, visiting their workshop and showroom in Warrington would allow for in-person consultation and potentially a more detailed discussion about pricing options.

General Price Expectation

Given their emphasis on “high-quality product,” “handcrafted,” “bespoke,” and “finest timbers,” it’s reasonable to expect that Stellargates.co.uk’s prices would be positioned at the mid to high end of the market for wooden gates. They are likely more expensive than off-the-shelf options from large DIY stores but competitive with other specialist bespoke gate manufacturers who offer similar levels of craftsmanship and material quality. The investment is presented as one in durability and longevity, with the claim that customers “won’t have to worry about replacing or repairing it any time soon!”

For example, a standard 6ft x 3ft garden gate from a DIY store might cost £100-£300, while a bespoke, handcrafted hardwood gate of similar dimensions from a specialist like Stellar Gates could easily range from £500 to £2000+, depending on the complexity, timber, and ironmongery. Driveway gates, due to their size and often more intricate design, would be significantly more, potentially running into several thousands of pounds.

How to Order from Stellargates.co.uk

Ordering a bespoke wooden gate from Stellargates.co.uk involves a structured process designed to ensure the customer receives a product tailored to their exact specifications.

This process is clearly outlined on their website, emphasizing precision and customer guidance.

Step 1: Design and Specification

The initial phase focuses on defining the gate’s characteristics and requirements.

Gate Type: Decide whether you need a driveway gate, side gate, or garden gate.
Timber Choice: Select between their high-quality natural timbers:
- Iroko Hardwood: Known for durability and elegance, emanating “the colours of Autumn.”
- Scandinavian Redwood: A more sustainable and cost-effective softwood option.
Style Selection: Explore their range of sleek and stylish designs, such as the “Lymm” sophisticated, “Birchwood” bold, or “Village” simplicity, or discuss specific bespoke requirements.
Measurements: This is crucial. Stellargates.co.uk provides a dedicated “Calculate Your Gate Size” page to guide customers through accurately measuring the height and width to the nearest 25mm. This tool helps ensure a perfect fit and avoids costly errors.

Step 2: Consultation and Confirmation

Once initial ideas and measurements are gathered, the next step involves detailed discussion and order confirmation.

Online Order or Showroom Visit:
- Online: Customers can initiate an order online, and the experienced staff will then “talk you through the process.”
- Showroom Visit: For those in the Cheshire area, visiting their workshop and showroom in Warrington Risley allows for an in-person consultation. This is an excellent opportunity to see timber samples, gate examples, and discuss options face-to-face with their “friendly and attentive team.”
Expert Advice: The team will advise on:
- The best wood type for your specific needs.
- Shapes and colors that will complement your home and garden.
- Selection of gate ironmongery hinges, locks, bolts, latches, catches to ensure the right product for your home.
Specification Finalization: After discussions, all specifications are finalized to ensure “the perfect fit, the first time, every time.”

Step 3: Crafting the Gate

Once the order is confirmed and all details are set, the production process begins in their workshop.

In-House Craftsmanship: The craftsmen at their workshop in Cheshire, who are “proud members of the Guild of Master Craftsmen,” will begin fabricating your bespoke gate.
No Outsourcing: Stellargates.co.uk explicitly states, “We don’t outsource any part of the production process,” which ensures full confidence in the quality, finish, and durability of the new gate. Their gates feature a “70mm thick mortice and tenon framework glued and doweled” for robust construction.

Step 4: Delivery

The final stage involves the careful delivery of your finished bespoke gate.

Nationwide Delivery: Stellargates.co.uk delivers their tailor-made products “all over the UK” using a “reliable and careful courier.”

For any questions or feedback throughout this process, customers are encouraged to call them on 01925 387008 or email [email protected].

The process emphasizes a personalized approach from start to finish, aiming to deliver a gate that meets both aesthetic desires and practical needs. Soulcybin.org Reviews

Stellargates.co.uk Sustainability Practices

Stellargates.co.uk places a notable emphasis on sustainability, positioning wooden gates as an environmentally conscious choice.

This commitment is highlighted through their material selection and general philosophy.

Material Sourcing and Choices

Their approach to sustainability primarily revolves around the choice of timber and the inherent properties of wood as a building material.

Sustainable Timber: They explicitly state, “Wood is a more sustainable material than steel or aluminium,” appealing to environmentally-aware consumers.
Scandinavian Redwood: This softwood is specifically highlighted as “highly sustainable.” Sourcing from well-managed forests is implied through this claim, although detailed certifications like FSC or PEFC are not explicitly mentioned on the homepage. Typically, Scandinavian timber is associated with responsible forestry practices.
Durability and Longevity: By producing “tremendous quality, durable and long-lasting” gates, they inherently promote sustainability. A gate that lasts longer reduces the need for frequent replacements, thereby minimizing resource consumption and waste. “When you find the perfect gate with Stellar Gates, you won’t have to worry about replacing or repairing it any time soon!” This reduces the lifecycle environmental impact.

“View Our Sustainability Page”

The presence of a dedicated “sustainability page” though not directly linked or detailed in the provided text, merely mentioned as a call to action suggests that they provide more in-depth information on their environmental policies and sourcing practices.

This kind of transparency is crucial for businesses claiming sustainable practices and helps build trust with customers.

In-House Manufacturing Impact

While not explicitly stated as a sustainability practice, their commitment to in-house manufacturing could indirectly contribute to a lower carbon footprint compared to companies that outsource production overseas.

By keeping all stages of production in their Cheshire workshop, they potentially reduce transportation emissions associated with multiple suppliers and complex supply chains.

Comparison to Alternatives

When comparing wooden gates to alternatives like metal gates, Stellargates.co.uk points out the inherent sustainability advantage of wood.

Lower Embodied Energy: Wood generally has a lower embodied energy the total energy consumed by all the processes associated with the production of a building, from raw material extraction to product delivery compared to metals like steel or aluminum, whose production is energy-intensive.
Carbon Sequestration: Trees absorb carbon dioxide as they grow, and this carbon remains stored in the wood even after it’s harvested and made into a gate. This makes timber a carbon-negative or carbon-neutral material if sourced sustainably.
Biodegradability: At the end of its life, wood can biodegrade or be repurposed, whereas metals require significant energy for recycling or end up in landfills.

While Stellargates.co.uk highlights the benefits of wood as a sustainable material, for absolute assurance, customers interested in the deepest level of detail might look for explicit certifications like FSC or PEFC on their dedicated sustainability page.

However, the general message clearly aligns with environmentally responsible consumption, advocating for a material choice that has a lower environmental impact throughout its lifecycle. Evchargerpost.com Reviews

Understanding Timber Options at Stellargates.co.uk

Stellargates.co.uk offers two primary timber options for their bespoke gates: Iroko hardwood and Scandinavian Redwood softwood.

Understanding the characteristics of each can help customers make an informed decision based on durability, aesthetics, and budget.

Iroko Hardwood

Iroko scientific name: Milicia excelsa is a tropical hardwood known for its exceptional durability and attractive appearance.

Origin: Sourced from West Africa. While durable, potential customers should inquire about its sourcing to ensure it comes from sustainably managed forests, as tropical hardwoods can sometimes be associated with deforestation concerns if not properly certified.
Durability: It is highly durable and naturally resistant to rot, decay, and insect attack. This makes it an excellent choice for outdoor applications like gates, where exposure to weather is constant. The website highlights its “highly durable” nature and that it is “well-known for being strong and extremely eye-catching.”
Appearance: When freshly cut, Iroko can have a yellowish-brown color, which matures over time to a richer, golden-brown hue, often described as emanating “the colours of Autumn.” It has a distinct grain pattern, adding to its visual appeal. It “screams sophistication and elegance.”
Maintenance: While naturally resistant, Iroko, like all timber, benefits from regular treatment to maintain its appearance and prolong its lifespan, especially if a specific color is desired rather than allowing it to weather naturally.
Cost: Due to its superior properties and origin, Iroko hardwood gates will generally be at a higher price point than softwood alternatives.
Best Use: Ideal for customers seeking a premium, long-lasting gate with a luxurious aesthetic, particularly for driveway and main entrance gates where durability and visual impact are paramount.

Scandinavian Redwood Softwood

Scandinavian Redwood often Pinus sylvestris, also known as Scots Pine is a widely used timber in the UK, prized for its workability and sustainability.

Origin: Sourced from Scandinavia, typically from well-managed and fast-growing forests, making it a highly sustainable choice. This aligns with Stellargates.co.uk’s emphasis on sustainability.
Durability: While a softwood, Scandinavian Redwood is treated to enhance its resistance to rot and decay, making it suitable for outdoor use. The website notes it “maintain their appearance whe looked after regularly.” It’s less dense and durable than Iroko but still robust when properly maintained.
Appearance: It has a light, consistent grain and a pale, yellowish-white to reddish-brown color. Its even texture makes it excellent for taking stains and paints, allowing for greater customization in appearance.
Maintenance: Regular treatment with suitable wood preservatives, paints, or stains is essential to protect it from moisture, UV damage, and fungal growth, ensuring it “maintain their appearance.”
Cost: Scandinavian Redwood gates are presented as “far more cost-effective than metal gates” and, by extension, more affordable than Iroko hardwood gates. This makes it an attractive option for budget-conscious buyers.
Best Use: A practical and popular choice for garden and side gates, and suitable for driveways where budget is a primary concern but good quality and customization are still desired. It offers excellent value for money.

Choosing Between Iroko and Redwood

The choice between Iroko and Redwood largely comes down to:

Budget: Redwood is the more economical option.
Desired Lifespan & Maintenance: Iroko offers superior natural durability and might require less intensive maintenance for longevity, though regular treatment is still recommended for appearance. Redwood requires consistent care to maintain its condition.
Aesthetics: Iroko provides a rich, elegant, and exotic look, while Redwood offers a classic, warm, and versatile appearance that can be easily customized with paints and stains.
Sustainability Depth: While both are wood sustainable, Redwood typically has a more straightforward, verifiable sustainable sourcing chain from northern European plantations.

Stellargates.co.uk provides these choices to cater to a range of customer preferences, ensuring that quality and craftsmanship are maintained regardless of the timber selected.

Stellargates.co.uk Customer Support and Service

Based on the information provided on their website, Stellargates.co.uk appears to prioritize customer support and service throughout the entire buying process, from initial inquiry to post-delivery.

They aim to provide a personalized and reassuring experience.

Pre-Purchase Support and Consultation

Experienced Staff: The website states that “experienced staff will talk you through the process of buying your new garden gate and can advise you on any questions or concerns you may have.” This indicates a proactive approach to guiding customers.
Showroom Experience: For local customers, the option to “pop into our showroom — which is located in Risley, just outside Warrington — you can expect a warm welcome from our friendly and attentive team.” This offers a tangible, in-person support channel, allowing customers to see products, discuss options face-to-face, and get immediate answers.
Advisory Role: They explicitly mention helping customers “choose the right product for you and your home every time, whether it’s the type of wood you should use for your gate, which shapes and colours will look the best with your home and garden, and anything else you can think of!” This suggests a consultative approach rather than just transactional sales.
“Calculate Your Gate Size” Page: While a tool, it’s a form of self-service support, designed to help customers accurately provide critical information, reducing potential errors and streamlining the quoting process.

Communication Channels

Stellargates.co.uk provides direct and accessible contact methods for customer inquiries.

Phone: Customers can call them directly on 01925 387008 for immediate assistance or detailed discussions. A direct phone line often signifies a commitment to real-time support.
Email: For less urgent inquiries or detailed written communication, they provide an email address: [email protected]. This allows customers to send specifications, photos, or detailed questions at their convenience.

Post-Purchase and Delivery Support

Bespoke Fit Assurance: They aim to ensure customers “get the perfect fit, the first time, every time” after specifications are decided. This implies a thorough quality control process before dispatch.
Reliable Nationwide Delivery: The use of a “reliable and careful courier” for nationwide delivery indicates care for the product’s safe arrival, which is part of the overall customer experience.
Feedback Mechanism: The closing statement in their contact section, “If you have any questions or feedback, please call us… or email,” suggests an openness to post-purchase feedback and ongoing support.

Overall Service Philosophy

The recurring theme is that “the customer is put first throughout design, production and delivery. Meinauto.de Reviews

You are the most important part of our business, and we’re dedicated to delivering you quality products you can trust with a truly excellent service and experience.” This statement, while a marketing claim, sets a high standard for their service philosophy.

The emphasis on avoiding outsourcing and maintaining in-house production also suggests better control over timelines and communication should any issues arise during the manufacturing process.

While the website doesn’t display explicit customer testimonials or review scores on its homepage, the detailed description of their process and contact avenues suggests a company that aims to be transparent and supportive.

For customers considering a purchase, utilizing their provided contact methods for any questions would be a sensible next step to personally assess their responsiveness and knowledge.

Frequently Asked Questions

What kind of gates does Stellargates.co.uk specialize in?

Stellargates.co.uk specializes in handcrafted, bespoke wooden gates for driveways, gardens, and side paths, made from high-quality Iroko hardwood and Scandinavian Redwood.

Where are Stellargates.co.uk products manufactured?

All Stellargates.co.uk products are handcrafted in their workshop located in Cheshire, UK.

They do not outsource any part of their production process.

What types of wood does Stellargates.co.uk use for their gates?

Stellargates.co.uk uses two main types of wood: durable Iroko hardwood and highly sustainable Scandinavian Redwood softwood.

Does Stellargates.co.uk offer bespoke gate sizes?

Yes, Stellargates.co.uk offers made-to-measure gates tailored to your exact specifications.

They have a “Calculate Your Gate Size” page to assist with measurements. Soccerlord.se Reviews

Can I get a quote for a gate from Stellargates.co.uk online?

While you can’t get an instant fixed price online due to the bespoke nature of their products, you can use their “Calculate Your Gate Size” tool and then contact them directly via phone or email for a personalized quote.

Does Stellargates.co.uk deliver nationwide in the UK?

Yes, Stellargates.co.uk offers nationwide delivery across mainland U.K. using a reliable and careful courier service.

Are Stellargates.co.uk’s products environmentally friendly?

Stellargates.co.uk promotes wooden gates as a sustainable choice, highlighting wood as a more sustainable material than steel or aluminum and specifically mentioning their use of highly sustainable Scandinavian Redwood.

They also refer to a dedicated sustainability page.

What kind of gate ironmongery does Stellargates.co.uk supply?

Stellargates.co.uk supplies a range of gate ironmongery, including hinges, locks, bolts, latches, and catches, to complement their gates.

Can I visit Stellargates.co.uk’s showroom?

Yes, Stellargates.co.uk has a workshop and showroom located in Risley, just outside Warrington in Cheshire, which you can visit for consultation and to see their products.

How do I contact Stellargates.co.uk for inquiries?

You can contact Stellargates.co.uk by phone at 01925 387008 or via email at [email protected].

What is the typical lead time for a bespoke gate from Stellargates.co.uk?

The website does not explicitly state typical lead times.

For this information, it would be best to contact them directly, as it can vary based on complexity and current demand.

Do Stellargates.co.uk gates come pre-treated?

The website mentions offering a range of “colours supplied in tins for a fully protective finish” and highlights that Scandinavian Redwood “maintain their appearance whe looked after regularly.” It’s advisable to clarify with them whether gates come pre-treated or if treatment is an additional service/product. Fameleatherjackets.com Reviews

Are Stellargates.co.uk gates suitable for gate automation?

Yes, the website mentions that their gates can be “either manual or to fit with your automation,” indicating compatibility with gate automation systems.

What is the construction method used for Stellargates.co.uk gates?

Stellargates.co.uk gates feature a “70mm thick mortice and tenon framework glued and doweled,” indicating a robust and traditional joinery method for durability.

Is Stellargates.co.uk a member of any trade organizations?

Yes, Stellargates.co.uk states they are “proud members of the Guild of Master Craftsmen,” which signifies their commitment to high standards of craftsmanship.

What are the advantages of choosing a timber gate over a metal gate?

Stellargates.co.uk highlights that timber gates are unique due to natural wood grain, offer a natural and warm look, are more flexible for adding/changing features than metal, allow for appearance changes with paint/stain, and are more sustainable.

Do they offer installation services?

The website primarily focuses on manufacturing and supplying gates for nationwide delivery.

What kind of after-sales support does Stellargates.co.uk provide?

They encourage customers to call or email for any questions or feedback, suggesting ongoing support.

Their emphasis on quality and durability also implies a long-lasting product that minimizes the need for frequent after-sales issues.

Can I choose a specific color or finish for my gate from Stellargates.co.uk?

Yes, the website mentions having “a wide range of paint and stain options at your disposal” and offers “colours supplied in tins for a fully protective finish.”

Is there a warranty or guarantee on Stellargates.co.uk gates?

While they state their gates are “tremendous quality, durable and long-lasting” and that customers “won’t have to worry about replacing or repairing it any time soon,” specific details about warranties or guarantees are not explicitly outlined on the homepage.

Customers should inquire about warranty terms directly. Hallmarkpanels.com Reviews

Stellargates.co.uk Reviews