Based on checking the website, Spares2go.co.uk appears to be a long-standing online retailer specializing in spare parts, accessories, and components for a wide range of domestic appliances.

They emphasize their 40 years of experience in the field, asserting themselves as “The ORIGINAL” and differentiating themselves from other entities operating on Amazon and eBay.

The site’s primary function is to help users find specific spare parts by navigating through manufacturers, appliance types, and model numbers.

They highlight free UK postage and discounts for bulk purchases, serving customers globally.

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From a quick look, the website seems legitimate and focused on providing a necessary service for appliance repair and maintenance, which aligns with principles of resourcefulness and avoiding waste, both encouraged in our tradition.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Spares2go.co.uk Review & First Look

Spares2go.co.uk presents itself as a veteran in the appliance spare parts market, boasting a history that spans four decades.

This extensive experience is a significant factor in establishing credibility and trust for potential customers looking for reliable components.

The site’s design is functional rather than flashy, prioritizing clear navigation for its specific purpose: helping users locate the exact part they need.

Initial Impressions of the Website Interface

Upon first visiting Spares2go.co.uk, the user is met with a straightforward layout.

The main navigation is intuitive, allowing users to search by manufacturer, appliance type, and model number. Ecomdegreeuniversity.com Reviews

This structured approach is crucial for a website dealing with thousands of unique parts.

The site avoids excessive graphics or complex animations, focusing instead on efficiency and clarity.

The inclusion of a “Part Enquiry” option further suggests a commitment to customer service for those who might not find what they need through standard search.

Company Background and Claim of Originality

Their assertion of being “The ORIGINAL” and having “NO connection to the company operating on Amazon and eBay” is a critical point of differentiation.

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This suggests a desire to maintain their brand identity and reputation, possibly due to issues with other entities or a commitment to their independent operation.

For consumers, this claim emphasizes their direct experience and potential for specialized knowledge that may not be found elsewhere.

Scope of Products Offered

The sheer breadth of manufacturers and appliance types listed on Spares2go.co.uk is impressive.

From AEG to Zanussi, and covering everything from washing machines to vacuum cleaners and even woodburner spares, the site aims to be a comprehensive resource.

This wide array of supported brands and appliances indicates a deep inventory and a commitment to serving a vast customer base, which is beneficial for anyone needing to fix a common household item. Randstad.it Reviews

The focus on repair and extending the life of appliances is a commendable practice, encouraging sustainability and reducing unnecessary consumption.

Spares2go.co.uk Pros & Cons

Like any online service, Spares2go.co.uk has its strengths and areas where it could potentially improve.

Evaluating these aspects helps consumers make informed decisions, ensuring they find a service that aligns with their needs and values.

Advantages of Using Spares2go.co.uk

Extensive Experience: With 40 years in the business, Spares2go.co.uk brings a wealth of knowledge and established supply chains. This longevity often translates to reliability and expertise in sourcing hard-to-find parts.
Vast Product Range: The comprehensive list of manufacturers and appliance types suggests a very broad inventory, increasing the likelihood that a customer will find the specific part they need. This reduces the hassle of searching across multiple specialized sites.
Clear Navigation: The structured search process manufacturer > appliance type > model number is highly effective for identifying specific parts, minimizing user frustration.
Customer-Focused Features: Options like “Part Enquiry” demonstrate a willingness to assist customers beyond standard self-service, which is valuable for complex or obscure part requirements.
Transparent Policies: The presence of clear links to “Terms & Conditions,” “Privacy Policy,” and “Cookie settings” indicates a commitment to transparency, building trust with users.
Cost-Saving Initiatives: Free UK postage and discounts for multiple items 3 or more of the same item are attractive incentives that can lead to significant savings for customers, especially those undertaking larger repair projects or stocking up on common spares.
Global Shipping: The declaration “We Serve the Whole World!” opens up their services to an international clientele, extending their reach beyond the UK, which is a testament to their logistical capabilities.

Potential Areas for Improvement

Website Aesthetics: While functional, the website’s design appears somewhat dated compared to modern e-commerce platforms. A more contemporary visual appeal could enhance user engagement and trust for some users.
Detailed Part Information: While the site helps find parts, the depth of technical specifications or installation guides for each part is not immediately clear. Comprehensive details, including diagrams or compatibility lists, could further assist DIY repair enthusiasts.
Payment Options Clarity: While common payment methods are generally implied, explicitly listing all accepted payment gateways e.g., major credit cards, PayPal upfront can reassure customers.
Mobile Responsiveness: A quick check suggests the site is functional on mobile, but a truly optimized mobile experience with responsive design elements could improve usability for those browsing on smartphones or tablets, especially given the growing trend of mobile commerce.

Spares2go.co.uk Alternatives

For those seeking appliance spare parts, Spares2go.co.uk is one option, but a diverse market offers several alternatives, each with its own strengths.

Exploring these can help consumers find the best fit for their specific needs, whether it’s price, speed, or specialized inventory. Greyhound.ie Reviews

Major Online Appliance Part Retailers

eSpares.co.uk: A very prominent player in the UK market, eSpares is known for its extensive range of parts, often accompanied by helpful repair videos and guides. They have invested heavily in content to assist DIYers, making them a popular choice for those who need more than just the part itself.
Partmaster.co.uk: Another well-established UK retailer, Partmaster, offers a wide selection of spare parts for various appliances. They focus on quick delivery and often have competitive pricing.
BuySpares.co.uk: Similar to the others, BuySpares provides a vast catalogue of appliance parts, frequently offering discounts and promotions. They emphasize genuine parts and quick delivery times.

Manufacturer-Specific Part Stores

Direct from Manufacturer: For certain high-value or specific appliance models, purchasing parts directly from the manufacturer e.g., Bosch, Siemens, Dyson can guarantee authenticity and compatibility. While often more expensive, this route ensures you get genuine parts with manufacturer support and warranty.
Authorized Service Centers: Many brands have authorized service centers that stock genuine parts and can also provide installation services. This is a good option if you’re unsure about self-installation or need expert diagnosis.

General E-commerce Platforms with Part Sections

Amazon & eBay: While Spares2go.co.uk differentiates itself from entities on these platforms, Amazon and eBay undeniably host numerous sellers offering appliance spare parts. These platforms offer competitive pricing and vast selection, though verifying seller credibility and part authenticity requires due diligence from the buyer.
Local Hardware Stores/Appliance Repair Shops: For immediate needs or common parts, local shops can be a convenient alternative. While their stock might be limited compared to online retailers, the ability to physically inspect a part and receive immediate assistance can be invaluable. This also supports local businesses, which is a commendable act.

How to Navigate Spares2go.co.uk for Parts

Effectively using Spares2go.co.uk hinges on understanding its structured search system.

This step-by-step guide can help users quickly find the parts they need.

Step-by-Step Part Search Process

Identify the Manufacturer: The homepage prominently features a comprehensive list of manufacturers. Your first step is to locate and click on the brand of your appliance e.g., Kenwood, Bosch, Dyson.
Select Appliance Type: After choosing the manufacturer, you’ll likely be directed to a page or a dropdown menu where you select the specific type of appliance e.g., washing machine, oven, vacuum cleaner.
Find the Model Number: This is crucial. Every appliance has a unique model number, often found on a sticker or plate somewhere on the appliance itself e.g., on the back, inside the door, or under the unit. Inputting the correct model number is key to ensuring part compatibility.
Browse Available Parts: Once the model number is entered, the website should display a list of available spare parts specific to that model. You can then browse and select the part you require.
Use the “Part Enquiry” if Stuck: If you cannot find your part using the standard search, the “Part Enquiry” form is your next best option. This allows you to describe the part or provide appliance details, and the Spares2go team can assist in identifying it.

Tips for Successful Part Identification

Locate Your Model Number Precisely: This cannot be stressed enough. A small difference in a model number can mean a completely incompatible part. Double-check all letters and numbers, including any dashes or suffixes. For instance, a “Washing Machine Model X-2000” might have a different part than “Washing Machine Model X-2000A.”
Have Your Appliance Manual Handy: The manual often contains diagrams and part lists that can help you identify what you need by name or number. It also clearly states the model number.
Take Photos of the Damaged Part: If possible, take clear photos of the part you need to replace. This can be very helpful if you need to use the “Part Enquiry” service, providing visual context to the team.
Understand Part Terminology: Familiarize yourself with common terms for appliance components e.g., heating element, drum bearing, thermostat, carbon brush. This will make navigating the part lists easier.
Check Compatibility Notes: Always read any compatibility notes or descriptions provided with the part. Some parts might fit a range of models, while others are highly specific.

Spares2go.co.uk Pricing and Discounts

Understanding the pricing structure and available discounts on Spares2go.co.uk is essential for budget-conscious consumers looking to save on appliance repairs.

Overview of Pricing Structure

Based on general e-commerce practices for spare parts, pricing on Spares2go.co.uk will vary significantly depending on: Honyguz.us Reviews

Part Type: Small, common components like filters or seals will be relatively inexpensive, whereas major components like motors, heating elements, or control boards will command higher prices.
Manufacturer: Parts for premium or niche brands might be more expensive due to lower production volumes or specialized materials.
Part Authenticity: While not explicitly detailed, genuine OEM Original Equipment Manufacturer parts typically cost more than generic or aftermarket alternatives due to branding, quality assurance, and direct manufacturer support. Spares2go.co.uk’s emphasis on expertise suggests they primarily deal with reliable parts.
Availability: Hard-to-find or discontinued parts might be priced higher due to scarcity.

Available Discounts and Shipping Offers

Spares2go.co.uk explicitly highlights two key cost-saving measures:

Free UK Postage: This is a significant advantage for customers within the United Kingdom. Shipping costs can often add a substantial amount to the total price of an online order, especially for bulky or heavy items. Eliminating this charge makes the overall purchase more economical.
Discounts for Multiple Items: The website states: “PLUS discounts available when you order 3 or more of the same item!” This incentive encourages bulk purchases, which is beneficial for:
- Repair Professionals: Those who frequently use common parts can buy in bulk and save.
- Future-Proofing: Customers who want to stock up on consumables e.g., filters, specific brushes or commonly failing parts for their appliances.
- Larger Repair Projects: If a repair requires multiple identical small components e.g., multiple screws, specific clips.

General Cost-Saving Tips for Appliance Repair

Diagnose Accurately: Before ordering any part, ensure you have correctly diagnosed the problem. Incorrect diagnosis leads to ordering the wrong part, wasting money and time.
Compare Prices but consider value: While Spares2go.co.uk offers competitive pricing, it’s always wise to do a quick comparison with other reputable retailers. However, remember that the cheapest option isn’t always the best. consider reliability, authenticity, and customer support.
DIY vs. Professional Repair: Weigh the cost of parts plus your time against the cost of hiring a professional. For simple repairs, DIY is often more cost-effective. For complex issues, a professional might save you from further damage.
Consider the Appliance’s Age: Sometimes, the cost of parts and repair might exceed the value of an old appliance, making replacement a more sensible option. However, repairing is always encouraged from an ethical standpoint to reduce waste if feasible.

Spares2go.co.uk Customer Service and Support

Effective customer service is the backbone of any successful online business, especially one dealing with specific and sometimes complex product requirements like appliance spare parts.

Spares2go.co.uk seems to prioritize this through various channels.

Contact Methods and Responsiveness

Spares2go.co.uk provides several avenues for customer contact, indicating a commitment to support:

“Contact Us” Page: This page typically provides essential contact information, including phone numbers, email addresses, and potentially a physical address. Direct communication channels are crucial for quick queries or urgent issues.
“Part Enquiry” Form: This dedicated form is a proactive measure to assist customers who are struggling to identify a specific part. It suggests a more hands-on approach to customer support, leveraging their 40 years of experience to help pinpoint the correct component. This personalized assistance can be invaluable.
Testimonials Section: While not a direct support channel, the presence of a “Testimonials” section indicates that they value customer feedback and likely use it to improve their service. Positive testimonials also act as social proof for new customers.

The responsiveness of their customer service team is key. Lenor.co.uk Reviews

While the website doesn’t provide specific response times, the presence of these channels implies a readiness to engage with customer queries.

Returns and Refunds Policy

Details regarding returns and refunds would typically be outlined in their “Terms & Conditions” or a dedicated returns policy page. Key aspects to look for include:

Return Window: How many days do customers have to return an item after purchase? e.g., 14, 30 days.
Condition of Returned Items: Are items required to be in their original packaging, unused, and undamaged?
Reason for Return: Different policies might apply to faulty items versus items ordered incorrectly by the customer.
Refund Process: How long does it take to process a refund, and how is it issued e.g., original payment method, store credit?
Restocking Fees: Do they charge a fee for returns, especially for correctly supplied items?
Shipping Costs for Returns: Who bears the cost of return shipping customer or Spares2go.co.uk?

A clear, fair, and easily accessible returns policy is crucial for building customer confidence and mitigating risks associated with online purchases, particularly for items where precise compatibility is vital.

Spares2go.co.uk Testimonials and Reputation

The reputation of an online retailer is often best gleaned from customer feedback and reviews.

While Spares2go.co.uk provides a “Testimonials” section, a broader view of its online reputation offers more comprehensive insight. Postnord.fi Reviews

Analysis of On-Site Testimonials

The “Testimonials” section on Spares2go.co.uk typically features positive feedback from satisfied customers. These testimonials serve to:

Build Trust: Highlight successful customer experiences, reinforcing the company’s reliability and service quality.
Showcase Expertise: Often, testimonials will praise the staff for their knowledge in helping to identify specific parts or resolve issues.
Demonstrate Customer Satisfaction: Provide anecdotal evidence of good product quality, prompt delivery, or effective problem-solving.

However, it’s important to remember that on-site testimonials are curated and will generally present a favorable view of the company.

For a balanced perspective, external reviews are crucial.

External Reviews and Online Reputation

To get a comprehensive understanding of Spares2go.co.uk’s reputation, one would typically look at independent review platforms and forums:

Trustpilot, Reviews.io, Google Reviews: These platforms aggregate customer reviews and provide an overall rating. Look for trends in feedback:
- Common Praises: Are customers consistently happy with the part accuracy, delivery speed, customer service responsiveness, or ease of finding parts?
- Common Criticisms: Are there recurring complaints about incorrect parts, slow shipping, difficulty with returns, or communication issues?
Appliance Repair Forums & DIY Communities: These online communities often discuss where to source reliable spare parts. Personal recommendations or warnings from experienced DIYers can be very insightful.
Social Media: While perhaps less formal, mentions and discussions about Spares2go.co.uk on social media platforms can also offer a glimpse into public sentiment.

Based on general observations of businesses with long histories in niche markets, a company like Spares2go.co.uk that has been operating for 40 years is likely to have a core base of loyal customers and a generally positive, albeit perhaps less widely publicized, reputation. Theghostwritingagency.com Reviews

Their longevity itself is a strong indicator of sustained customer satisfaction and effective operations.

Spares2go.co.uk for DIY Enthusiasts and Professionals

Spares2go.co.uk caters to a broad spectrum of users, from the casual homeowner attempting a first-time repair to seasoned professionals in the appliance servicing industry.

Understanding how the site serves these different user groups can highlight its versatility.

Benefits for Home DIYers

Accessibility to Parts: For the average homeowner, finding the right spare part for a broken appliance can be daunting. Spares2go.co.uk simplifies this by providing a structured search system and, importantly, the “Part Enquiry” service, which is invaluable for those less familiar with appliance components. This empowers individuals to attempt repairs they might otherwise outsource, saving money and gaining valuable skills.
Cost Savings: DIY repairs are often significantly cheaper than calling out a professional engineer. By providing direct access to parts at potentially competitive prices especially with free UK postage and multi-item discounts, Spares2go.co.uk directly contributes to these savings.
Empowerment and Sustainability: Successfully repairing an appliance provides a sense of accomplishment. Furthermore, extending the life of an appliance through repair is a commendable practice from an ethical standpoint, reducing waste and the environmental impact of consumerism.

Value Proposition for Appliance Repair Professionals

Reliable Sourcing: Professionals need consistent access to a wide range of reliable, authentic parts. Spares2go.co.uk’s 40 years of experience suggests established supply lines and a commitment to quality that professionals depend on to maintain their own service quality.
Bulk Purchase Discounts: The discount for ordering 3 or more of the same item is particularly attractive to professionals who might stock up on frequently used components or need multiple identical parts for a large job e.g., a batch of washing machine carbon brushes.
Time Efficiency: The clear and structured search system, along with the “Part Enquiry” option, helps professionals quickly identify and procure the specific parts they need, minimizing downtime and allowing them to complete repairs more efficiently. Time is money in their line of work.
Comprehensive Inventory: The vast array of manufacturers and appliance types covered means professionals are more likely to find all the parts they need from a single supplier, streamlining their procurement process rather than having to use multiple vendors.

Both DIY enthusiasts and professionals benefit from the site’s clear focus on providing exact replacement parts and its long-standing presence in the market, suggesting a deep understanding of what their diverse customer base requires.

Spares2go.co.uk vs. Other Part Suppliers

When evaluating Spares2go.co.uk, it’s useful to compare its offerings against other prominent spare part suppliers in the market. Designforce.co Reviews

This comparative analysis can highlight its unique selling points and areas where competitors might excel.

Spares2go.co.uk vs. eSpares.co.uk

Experience & Legacy: Spares2go.co.uk heavily touts its 40 years of experience, emphasizing its “ORIGINAL” status. eSpares.co.uk also has a long history and is a highly reputable player, but Spares2go’s claim implies a foundational presence in the industry.
Content & Guides: eSpares.co.uk is very well-known for its extensive library of repair videos and written guides, which are invaluable for DIYers. While Spares2go.co.uk aids in finding parts, it doesn’t appear to offer the same depth of instructional content directly on its site. This is a significant differentiator for new DIYers.
Website Design: eSpares.co.uk generally features a more modern, slick, and visually appealing website design. Spares2go.co.uk’s design is more functional and traditional.
Customer Interaction: Both offer clear search functionalities. Spares2go’s “Part Enquiry” form is a specific strength for complex part identification, while eSpares’ extensive user-generated reviews and forum activity also provide strong community support.
Pricing & Offers: Both offer competitive pricing. Spares2go’s free UK postage and multi-item discounts are attractive, which eSpares also frequently offers in various forms.

Spares2go.co.uk vs. Direct Manufacturer Parts

Authenticity Guarantee: Direct manufacturer parts are guaranteed to be genuine OEM. Spares2go.co.uk, while likely selling high-quality and compatible parts, might also offer aftermarket options, though this isn’t explicitly detailed on the homepage. For certain complex or warranty-sensitive repairs, OEM parts might be preferred.
Price: Direct manufacturer parts often come with a premium price tag. Independent retailers like Spares2go.co.uk often have more competitive pricing due to lower overheads or sourcing from a wider range of suppliers.
Range & Availability: Spares2go.co.uk offers a consolidated source for parts across numerous brands. Going direct to a manufacturer means you’re limited to parts for their specific products, potentially requiring multiple visits to different sites if you have appliances from various brands.
Support: Manufacturers offer direct technical support for their products. Spares2go.co.uk’s support is focused on part identification and ordering.

In summary, Spares2go.co.uk positions itself as a long-standing, experienced, and broad-ranging supplier of appliance spare parts, emphasizing its commitment to helping customers find exactly what they need.

Its primary strengths lie in its extensive inventory, experience-driven part identification assistance, and transparent pricing with shipping incentives.

Frequently Asked Questions

What is Spares2go.co.uk?

Spares2go.co.uk is an online retailer specializing in spare parts, accessories, and components for a wide range of domestic appliances, boasting over 40 years of experience in the industry.

Is Spares2go.co.uk a legitimate company?

Yes, based on its long operational history 40 years and clear website presence, Spares2go.co.uk appears to be a legitimate and established company in the appliance spare parts market. Letsbld.com Reviews

What types of products does Spares2go.co.uk sell?

Spares2go.co.uk sells spare parts and accessories for various domestic appliances, covering numerous manufacturers from A.E.G. to Zanussi.

How do I find a part on Spares2go.co.uk?

You can find a part by first selecting the appliance manufacturer, then the type of appliance, and finally inputting its model number.

What if I can’t find my part using the search function?

If you can’t find your part, Spares2go.co.uk provides a “Part Enquiry” service where you can describe your needs and they will assist you.

Does Spares2go.co.uk offer free shipping?

Yes, Spares2go.co.uk offers free UK postage for orders.

Are there discounts available on Spares2go.co.uk?

Yes, discounts are available when you order 3 or more of the same item. Royalautoship.com Reviews

Does Spares2go.co.uk ship internationally?

Yes, Spares2go.co.uk states, “We Serve the Whole World!” indicating international shipping is available.

How long has Spares2go.co.uk been in business?

Spares2go.co.uk states it has been providing spares, accessories, and parts for domestic appliances for 40 years.

Is Spares2go.co.uk connected to sellers on Amazon or eBay?

No, Spares2go.co.uk explicitly states they are “The ORIGINAL – NO connection to the company operating on Amazon and eBay.”

What is the importance of a model number when searching for parts?

The model number is crucial as it uniquely identifies your appliance, ensuring you purchase a compatible and correct spare part. Mdscrafts.co.uk Reviews

What should I do if the part I received is incorrect or faulty?

You would need to refer to Spares2go.co.uk’s “Terms & Conditions” or contact their customer service to understand their returns and refunds policy for incorrect or faulty items.

Does Spares2go.co.uk sell genuine OEM parts?

While the website doesn’t explicitly state “OEM,” their 40 years of experience and emphasis on expertise suggest they aim to provide reliable and compatible parts.

For specific confirmation, a direct inquiry might be necessary.

How can I contact Spares2go.co.uk customer service?

Spares2go.co.uk has a “Contact Us” page, and a “Part Enquiry” form available for customer service queries.

Can I get technical advice on repairs from Spares2go.co.uk?

Spares2go.co.uk’s primary service is supplying parts and assisting in part identification. Beresfords.co.uk Reviews

While their experience may lend to general advice, their site doesn’t offer extensive technical repair guides like some competitors.

What payment methods does Spares2go.co.uk accept?

Specific payment methods are not detailed on the homepage, but most e-commerce sites accept major credit/debit cards and often PayPal. You would confirm this at checkout.

How do Spares2go.co.uk’s prices compare to other suppliers?

Pricing varies by part, but Spares2go.co.uk offers competitive pricing, especially with free UK postage and multi-item discounts, making them a strong contender.

Are there testimonials from previous customers on the site?

Yes, Spares2go.co.uk has a “Testimonials” section where satisfied customers have shared their experiences.

Does Spares2go.co.uk have a physical store?

The website primarily functions as an online retailer. Demonsbasement.com Reviews

Information about a physical store is not prominently displayed.

What is the “Notes Kenwood Spares2go” section about?

This section appears to be a brand note or a specific area related to Kenwood appliance spares, highlighting their specialization or long-standing connection with the Kenwood brand.

Spares2go.co.uk Reviews