Based on looking at the website, Sillas-oficina.com appears to be a specialized e-commerce platform focusing solely on professional office chairs and related accessories within Spain.

The site presents itself as a leader in the sector, emphasizing direct sales of tested, high-quality, and ergonomically certified chairs.

They highlight their own warehouses, production facilities, and a stock of over 35,000 chairs, which theoretically should translate to competitive pricing and reliable delivery—claims that are crucial for businesses and individuals looking to equip their workspaces efficiently.

The platform positions itself as more than just a distributor.

It aims to offer expert advice and personalized support, differentiating itself from other online retailers that might lack direct customer service channels.

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This focus on customer support, coupled with what they claim are stringent quality controls and ergonomic certifications, suggests a commitment to providing not just products, but also solutions for optimal office environments.

For anyone in Spain in need of office seating, Sillas-oficina.com aims to be a comprehensive and reliable option, offering a streamlined buying process from selection to delivery, supported by ongoing customer care.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Sillas-oficina.com Review & First Look

Sillas-oficina.com immediately projects an image of specialization and professionalism in the office furniture market, specifically within Spain. The clean layout, prominent display of product categories, and clear calls to action for discounts and free shipping create a user-friendly initial experience. Their emphasis on “profesionales” professionals and “empresas” companies indicates a target audience that values quality, durability, and ergonomic design for extended use.

Initial Impressions of User Experience

The website’s design prioritizes ease of navigation, with a clear menu, prominent search bar, and intuitive product categorization.

Accessibility: Key information like phone support, discounts, and free shipping conditions are easily visible at the top, ensuring users quickly grasp core offerings.
Visual Appeal: High-quality images of chairs are displayed, often with multiple views, giving a good sense of the product. The prices are clearly marked, with original prices struck through to highlight discounts.
Language: The site is entirely in Spanish, catering directly to its intended market. This ensures clarity and reduces potential misunderstandings for local customers.

Understanding Their Value Proposition

Sillas-oficina.com attempts to differentiate itself through several key value propositions.

Specialization: Unlike general furniture retailers, they focus exclusively on office chairs, suggesting deep expertise.
Quality Assurance: Their claim of selling “sillas testadas por nosotros, de alta calidad y con certificados de ergonomía” chairs tested by us, high quality, and with ergonomic certificates aims to build trust. This is a significant factor for buyers concerned about long-term comfort and health in an office setting.
Direct-to-Consumer Model: By having “almacenes y producción propios” own warehouses and production, they imply better control over stock, pricing, and delivery times, aiming to bypass intermediaries. This can often lead to more competitive pricing and faster fulfillment.

Sillas-oficina.com Pros & Cons

When evaluating Sillas-oficina.com, a balanced perspective reveals several strengths alongside a few areas that could be perceived as limitations, especially for an international audience or those seeking specific features.

Pros of Sillas-oficina.com

The website showcases several advantages that could make it an attractive option for its target market. Hirepals.co.uk Reviews

Specialized Expertise: The singular focus on office chairs suggests a deep understanding of product specifics, ergonomics, and industry standards. This can be reassuring for buyers looking for informed advice rather than generic sales pitches.
Volume Discounts: The “escalada de descuentos” discount climb offering 16% for one chair, 18% for two, and 20% for three or more chairs is a significant incentive for businesses or home offices needing multiple units. This structured discount system encourages larger purchases.
Ergonomic Certifications: The emphasis on chairs with “certificados de ergonomía” ergonomic certificates like EN-1335 1/2/3 is crucial for health-conscious buyers and companies adhering to occupational safety standards. This differentiates them from retailers selling uncertified products.
Extensive Stock & Fast Delivery: With “más de 35.000 sillas en stock” and a promised “plazo de entrega es de solo 3 días hábiles” delivery time of only 3 working days, they highlight efficiency. This is a major plus for businesses needing quick setups or replacements.
Personalized Customer Support: Offering telephone support at 915 343 403 for “asesoramiento profesional” professional advice and problem-solving adds a human touch often missing in online retail. User testimonials on the homepage specifically praise this aspect.
Free Shipping Threshold: “Envíos Gratis A partir de 39 €” Free Shipping from 39€ is a low threshold for free delivery, making most chair purchases eligible, which enhances affordability.
Secure Payment Options: The “Pagos 100% seguros” 100% secure payments badge reassures customers about transaction safety, which is a fundamental requirement for online shopping.

Cons of Sillas-oficina.com

While strong in its niche, certain aspects might be seen as drawbacks depending on a buyer’s specific needs.

Geographic Limitation: The website is clearly geared towards the Spanish market, with prices in Euros, Spanish language, and a Madrid address. This limits its appeal to international buyers.
Limited Product Diversity Beyond Chairs: While specialized, the exclusive focus means customers looking for a full office fit-out e.g., desks, filing cabinets, lighting would need to visit other sites. The inclusion of an “Alfombra antifatiga” anti-fatigue mat is a small diversification, but the core remains chairs.
VAT Not Included in Displayed Prices for Businesses: The note “Precios I.V.A. No incluido” Prices VAT Not included for businesses and professionals means the initial listed price isn’t the final cost, which could be an inconvenience or surprise for some commercial buyers.
Lack of English Language Option: For non-Spanish speakers in Spain or international businesses operating there, the absence of an English language toggle could be a barrier.
Reliance on Phone Support: While personalized, the primary mode of advice seems to be phone calls. Some customers might prefer live chat, email, or comprehensive online FAQs for quick queries outside of business hours.
Return Policy Clarity Initial Site Impression: While they link to a “Garantia y Devolución” Warranty and Return page, the initial homepage doesn’t immediately highlight a generous or easy return policy, which can be a key deciding factor for online purchases.

Sillas-oficina.com Pricing

Understanding the pricing structure of Sillas-oficina.com is crucial for potential buyers, especially those looking to equip multiple workstations.

The website employs a clear, albeit VAT-exclusive for businesses, pricing model with prominent discounts and free shipping incentives.

Discount Structure and Examples

Sillas-oficina.com uses a tiered discount system designed to encourage bulk purchases.

This “escalada de descuentos” discount climb is a significant selling point, especially for corporate clients or growing businesses. Nhg-aestheticmedicine.co.uk Reviews

1 Chair: -16% discount
2 Chairs: -18% discount
3+ Chairs: -20% discount

Let’s look at a few examples based on their listed products:

Silla Marsella: Original Price: €140.00. Current Price likely with -16% applied for a single chair: €114.80.
- For 2 chairs: €140 * 2 = €280. With -18% discount: €280 * 0.82 = €229.60 €114.80 per chair.
- For 3 chairs: €140 * 3 = €420. With -20% discount: €420 * 0.80 = €336.00 €112.00 per chair.
Silla Toronto: Original Price: €510.00. Current Price: €418.20.
- For 2 chairs: €510 * 2 = €1020. With -18% discount: €1020 * 0.82 = €836.40 €418.20 per chair.
- For 3 chairs: €510 * 3 = €1530. With -20% discount: €1530 * 0.80 = €1224.00 €408.00 per chair.

This tiered pricing clearly demonstrates that the more chairs a customer buys, the greater the per-unit savings, making it an attractive proposition for equipping entire offices.

Free Shipping and VAT Considerations

Beyond the direct product discounts, Sillas-oficina.com incorporates shipping costs into their overall pricing strategy.

Free Shipping: They offer “Envíos Gratis A partir de 39 €” Free Shipping from 39€. Given that most chairs listed are well above this price point e.g., Silla Marsella at €114.80, the vast majority of chair purchases will qualify for free delivery, effectively bundling shipping costs into the product price for the customer’s convenience. This removes a common hidden cost in online shopping.
VAT Exclusivity for Businesses: A crucial detail for their primary target audience is the statement: “Precios I.V.A. No incluido” Prices VAT Not included. This means the prices displayed on the product pages are net prices. Businesses and professionals will need to account for the Spanish VAT rate typically 21% for general goods on top of the listed prices and discounts. For example, a Silla Marsella at €114.80 would actually cost €139.01 €114.80 * 1.21 for a VAT-registered business or individual if VAT is applicable. This is standard practice for B2B transactions in Spain, but it’s important for buyers to be aware of this. Individual consumers would typically see VAT-inclusive prices.

Price Range of Products

The range of prices on Sillas-oficina.com caters to various budgets and needs, from more affordable options to higher-end professional chairs.

Entry-Level Chairs: Products like the Silla Gus at €90.30 or Silla Marsella at €114.80 represent their more budget-friendly offerings, suitable for home offices or basic needs.
Mid-Range Chairs: Many chairs fall into the €150-€300 range, such as the Silla Nantes at €192.70 or Silla Arcade at €176.30, providing a balance of features, comfort, and price.
Premium Chairs: Chairs like the Silla Toronto at €418.20 discounted from €510.00 suggest options for higher-end office setups requiring more advanced ergonomics, durability, or design. Some chairs like the Silla Boston N even show a range €258.30 – €336.20, indicating variations based on features or materials.

Overall, Sillas-oficina.com’s pricing strategy is transparent about discounts and shipping, while also clearly outlining VAT specifics for its business clientele. Socialgrowglobal.web.app Reviews

Sillas-oficina.com Alternatives

When considering alternatives to Sillas-oficina.com, potential buyers in Spain might explore various types of retailers, from large generalist e-commerce sites to other specialized furniture outlets, or even brick-and-mortar stores.

The choice often depends on factors like budget, desired brand, need for physical testing, and delivery timelines.

Generalist E-commerce Platforms

These large online marketplaces offer a vast selection but might lack the specialization and personalized service of Sillas-oficina.com.

amazon.com: As one of the largest online retailers, amazon.com carries a huge range of office chairs from various brands, often at competitive prices.
- Pros: Wide selection, user reviews, fast Prime delivery options, easy comparison shopping.
- Cons: Less specialized advice, quality can vary greatly among sellers, returns sometimes less straightforward for large items.
El Corte Inglés Online: A major Spanish department store with a significant online presence, offering a curated selection of office furniture.
- Pros: Reputable brand, often higher quality products, integrates well with other home furnishing needs.
- Cons: Generally higher prices than specialist online retailers, less emphasis on deep ergonomic certifications.

Specialized Office Furniture Retailers

These competitors often focus on business clients and offer similar or broader ranges of office solutions.

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Ofiprix: A well-known Spanish brand specializing in office furniture, including chairs, desks, and storage solutions. They have both online sales and physical showrooms.
- Pros: Comprehensive range of office solutions, physical stores for trying out chairs, professional installation services.
- Cons: May be more expensive than online-only specialized retailers like Sillas-oficina.com, delivery times can vary.
Mobiprix / Conforama Furniture Chains: While not exclusively office furniture, these large chains often have dedicated sections for office chairs and desks, catering to both home and professional use.
- Pros: Wide variety of styles and price points, often have physical stores, convenient for broader furniture shopping.
- Cons: Less specialized ergonomic focus than Sillas-oficina.com, quality can be inconsistent, assembly often required.

Manufacturer Direct Sales

Some international or local chair manufacturers might sell directly to consumers in Spain.

Herman Miller / Steelcase via authorized dealers: For those seeking premium, top-tier ergonomic chairs, these brands are industry leaders. While they might not have direct Spanish websites for consumer sales, they have authorized dealers.
- Pros: Industry-leading ergonomics, exceptional durability, extensive warranty.
- Cons: Very high price point, often requires dealing with third-party dealers in Spain, longer delivery times for specific configurations.

When choosing an alternative, buyers should weigh the importance of specialized advice, pricing including VAT for businesses, delivery speed, return policies, and the availability of physical showrooms to test chairs before purchase. Sillas-oficina.com’s strength lies in its blend of specialization, competitive tiered pricing, and promise of quick delivery within Spain, offering a compelling package for many buyers.

How to Cancel Sillas-oficina.com Order

Based on typical e-commerce practices and the general structure of Sillas-oficina.com, canceling an order usually involves prompt communication with their customer service. While the homepage doesn’t explicitly detail a “cancel order” process, the “Soporte personal” personal support and “Contacto” sections are the primary avenues.

Steps to Attempt Order Cancellation

The most direct and likely effective method is to contact them immediately.

Call Them Directly: The website prominently features their telephone number: 915 343 403. This is typically the fastest way to cancel an order, especially if it was placed recently. State your order number and intention to cancel clearly. Their emphasis on “Att. telefónica y pedidos” telephone assistance and orders suggests this is their preferred and most efficient channel for such requests.
Email Them: While slower, sending an email to [email protected] provides a written record of your cancellation request. Include:
- Your full name
- Order number
- Date of purchase
- Reason for cancellation optional, but can be helpful
- A clear statement that you wish to cancel the order.
Check “Pedidos y Pagos” / “Garantia y Devolución” Pages: Within the “Información” and “Mi Cuenta” sections, there are links to “Pedidos y Pagos” Orders and Payments and “Garantia y Devolución” Warranty and Return. While these might primarily cover post-delivery issues, they might contain clauses or instructions regarding pre-shipment cancellations. It’s advisable to review these pages for any specific terms or conditions.

Important Considerations for Cancellation

Timing is Critical: For online orders, the window for cancellation without incurring charges or complexities is typically very short—often before the order has been processed for shipping. Sillas-oficina.com boasts a “solo 3 días hábiles” delivery time, implying quick processing. The sooner you contact them, the higher the chance of a successful, hassle-free cancellation.
Order Status: If the order has already been dispatched, it may be subject to the return policy rather than a direct cancellation. This often involves the customer being responsible for return shipping costs or a restocking fee, depending on the company’s terms.
Confirmation: Always request a confirmation of cancellation, whether via email or a reference number for your phone call. This is crucial for your records.

Given their emphasis on direct, personalized customer service, calling them is likely the most effective way to address a cancellation request quickly. Umamiwirksworth.com Reviews

Sillas-oficina.com Delivery & Returns

Sillas-oficina.com places significant emphasis on its delivery speed and customer service, which naturally extends to its return policy.

Understanding these aspects is crucial for managing expectations and ensuring a smooth purchasing experience.

Delivery Process and Timelines

The website highlights several key points regarding delivery:

Fast Delivery: “El plazo de entrega es de solo 3 días hábiles” The delivery time is only 3 working days. This is a strong promise, indicating efficient logistics, especially for large furniture items. This speed is likely facilitated by their claim of having “más de 35.000 sillas en stock” and “almacenes y producción propios.”
Specialized Logistics: They state, “Trabajamos con las mejores agencias de logística especializadas en muebles” We work with the best logistics agencies specialized in furniture. This suggests they partner with carriers experienced in handling delicate or bulky items, reducing the risk of damage during transit.
Free Shipping: As mentioned, “Envíos Gratis A partir de 39 €” Free Shipping from 39€. Since most chairs exceed this price, the majority of orders will benefit from free delivery, making the overall cost more attractive.
Delivery Area: While not explicitly stated on the homepage, the Spanish language, contact number, and Madrid address strongly suggest their primary or exclusive delivery area is mainland Spain. Customers outside this region would need to contact them directly for feasibility and costs.

Return Policy Overview

The website includes a link to “Garantia y Devolución” Warranty and Return under its “Información” section.

While specific details would be on that dedicated page, general practices for furniture retailers in Spain and the EU often include: Thegoodrun.eu Reviews

Right of Withdrawal Derecho de Desistimiento: Consumers in the EU generally have a 14-day cooling-off period from the day they receive the goods to return an item purchased online without needing to provide a reason. This is a legal right.
Condition of Returned Item: Typically, items must be returned in their original condition and packaging. If the item has been assembled or significantly used, this might affect the refund or incur a reduction in the refunded amount.
Return Shipping Costs: For returns under the right of withdrawal, the customer is often responsible for the direct cost of returning the goods. For bulky items like chairs, these costs can be substantial. It’s crucial to verify if Sillas-oficina.com covers return shipping for any reason, or if it falls on the customer.
Defective or Damaged Goods: If a product arrives damaged or is defective, the retailer is legally obliged to cover the cost of return and offer a repair, replacement, or full refund. Sillas-oficina.com’s emphasis on “productos de calidad” and “soporte personal” suggests they would handle such issues professionally.
Warranty: Beyond returns, products typically come with a legal warranty against manufacturing defects, usually 2 years in Spain for consumer goods. This is distinct from the return policy.

To get precise details on their return process, including time limits, condition requirements, and who bears return shipping costs, one would need to consult their dedicated “Garantia y Devolución” page or contact their customer support directly.

Prompt communication and clear documentation are key for any return or warranty claim.

Sillas-oficina.com Customer Support

A significant selling point highlighted on Sillas-oficina.com’s homepage is their dedication to personalized customer support.

They explicitly contrast their approach with other websites that might lack direct communication channels.

This focus on human interaction aims to build trust and provide solutions. Pearlorious.com Reviews

Channels for Support

Sillas-oficina.com primarily offers support through direct communication methods:

Telephone Support: The most prominent channel is their phone number: 915 343 403. They explicitly state “Att. telefónica y pedidos” telephone assistance and orders and “Puedes llamarnos para solucionar un problema o solicitar asesoramiento profesional” You can call us to solve a problem or request professional advice. This indicates that the phone line is staffed by knowledgeable individuals ready to assist with sales inquiries, order issues, and technical advice.
Email Support: They provide an email address: [email protected]. This is suitable for non-urgent inquiries, sending documentation, or for customers who prefer written communication.
Physical Address: While not a direct support channel, their listed address C/ Martín de los Heros 56, 28008 de Madrid suggests a physical presence, which can add to legitimacy and potentially allow for in-person inquiries if pre-arranged, though it’s primarily an office/warehouse location.

Types of Assistance Offered

Their customer support goes beyond just processing orders. They emphasize:

Professional Advice Asesoramiento Profesional: This is a key differentiator. They aim to help customers choose the right chair based on their specific needs e.g., teleworking, office environment, ergonomic requirements, rather than just selling. User testimonials mention receiving helpful advice over the phone.
Problem Resolution: They are available to “solucionar un problema,” indicating readiness to assist with post-purchase issues such as assembly difficulties as per one testimonial, delivery problems, or product defects.
Order and Sales Inquiries: The “Att. telefónica y pedidos” clearly states their readiness to handle new orders and inquiries about existing ones.

Customer Testimonials on Support

The website includes several testimonials that specifically praise their customer service:

Marc Luna, Sales Manager KiwsTudio: “Nos decidimos a comprar en Sillas-Oficina.com porque me ofrecieron asesoramiento por teléfono y en otras web no tienen ni teléfono, la atención es perfecta en todos los sentidos. Gracias.” We decided to buy from Sillas-Oficina.com because they offered me advice by phone and other websites don’t even have a phone, the attention is perfect in every way. Thanks. This highlights the value of accessible phone support and expert advice.
Jaime Alvarez, Particular: “Me ha costado un poco de trabajo montar las 2 sillas, pero por teléfono me ayudaron mucho y han quedado perfectas. Gracias.” It took me a bit of work to assemble the 2 chairs, but they helped me a lot by phone and they are perfect. Thanks. This shows their willingness to provide practical assistance even after sale.

In summary, Sillas-oficina.com aims to provide robust, personalized customer support, primarily through telephone, which is a significant advantage for customers who prefer direct human interaction and expert guidance over automated systems or generic FAQs.

Sillas-oficina.com Security & Trust

Sillas-oficina.com addresses these concerns through several direct and implied measures, aiming to reassure potential buyers. Oneupfba.com Reviews

Payment Security

The website prominently features a “Pagos 100% seguros” 100% secure payments badge.

While the specific payment gateways are not detailed on the homepage e.g., Visa, Mastercard, PayPal, bank transfer, this statement typically implies:

SSL/TLS Encryption: The website likely uses Secure Socket Layer SSL or Transport Layer Security TLS encryption, indicated by “https://” in the URL and a padlock icon in the browser. This encrypts data transmitted between the user’s browser and the website, protecting sensitive information like credit card details.
PCI DSS Compliance: Reputable e-commerce sites adhere to Payment Card Industry Data Security Standard PCI DSS requirements, which are a set of security standards designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.
Trusted Payment Processors: They would integrate with established and secure payment service providers PSPs that handle the actual transaction processing, minimizing the risk of data breaches on their end.

Privacy and Cookie Policy

The website includes standard legal disclaimers and policies, which contribute to transparency and trust:

“Política de Cookies y Privacidad” Cookies and Privacy Policy: This link is visible in the footer, indicating that they disclose how they collect, use, and protect user data, and how cookies are managed. This is a legal requirement in the EU GDPR and contributes to user confidence.
Cookie Consent Banner: The presence of a cookie consent banner at the bottom of the page, allowing users to accept, reject, or customize cookie preferences, demonstrates compliance with privacy regulations.

Company Legitimacy and Transparency

Several elements on the website suggest a legitimate and established business:

Physical Address: Providing a street address C/ Martín de los Heros 56, 28008 de Madrid grounds the online business in a physical location, adding to credibility.
Contact Information: Clear phone number 915 343 403 and email [email protected] provide direct means of contact, which is a hallmark of trustworthy businesses.
Online Presence Duration: The footer states “Online desde 2002” Online since 2002. If accurate, this indicates over two decades of operation, which is a very strong indicator of stability, experience, and reliability in the e-commerce space.
Trustpilot Integration: The website encourages users to “Ver en Trustpilot” See on Trustpilot and mentions that users can “dejar su opinión desde nuestro perfil publico en Trustpilot.” This direct link to an independent review platform is a powerful trust signal. It shows confidence in their service and allows potential customers to view unbiased feedback from a third party. Trustpilot reviews often cover customer service, product quality, and delivery, providing a comprehensive view of customer satisfaction.

In conclusion, Sillas-oficina.com employs a combination of technical security measures, transparent privacy practices, clear contact information, and third-party verification Trustpilot to build and maintain customer trust. Darknessporn.com Reviews

The long operating history, if verifiable, significantly enhances their credibility.

Sillas-oficina.com Key Features

Sillas-oficina.com prides itself on offering more than just a place to buy chairs.

It emphasizes several key features designed to provide a comprehensive and reliable purchasing experience for professional office seating.

These features aim to address common pain points and enhance customer satisfaction.

Expertise and Product Curation

Tested and Certified Chairs: A core promise is that they “solo vendemos sillas testadas por nosotros, de alta calidad y con certificados de ergonomía.” This means they don’t just list products from various manufacturers. they curate a selection that meets their internal quality standards and often includes external ergonomic certifications like EN-1335 1/2/3. This is vital for users seeking chairs that support long-term health and comfort in an office environment.
Specialized Catalog: Their singular focus on office chairs ensures that their product range is deep within this niche, rather than broad and shallow across various furniture types. This specialization allows them to offer a more informed selection.

Inventory and Logistics Advantages

Massive Stock: With “más de 35.000 sillas en stock” across their own warehouses and production facilities, Sillas-oficina.com aims to ensure product availability and minimize backorders. This high inventory volume supports their promise of quick delivery.
Rapid Delivery: The commitment to a “plazo de entrega es de solo 3 días hábiles” 3 working days delivery time is a significant feature, especially for businesses needing to quickly furnish or update offices. They leverage “las mejores agencias de logística especializadas en muebles” to achieve this efficiency.
Free Shipping Threshold: Offering “Envíos Gratis A partir de 39 €” ensures that virtually all chair purchases qualify for free delivery, reducing the total cost for the customer and making the ordering process more straightforward.

Customer-Centric Services

Personalized Advisory Service: They actively promote “un servicio de asesoramiento personalizado,” encouraging customers to call for “asesoramiento profesional.” This indicates a hands-on approach where expert staff guide buyers through the selection process, ensuring they choose a chair that fits their specific ergonomic and usage requirements. This contrasts sharply with self-service-only e-commerce models.
Direct Telephone and Email Support: The prominent display of their phone number 915 343 403 and email address [email protected] signifies a commitment to accessible customer service for queries, orders, and post-purchase support.
Transparent Pricing with Volume Discounts: The “escalada de descuentos” discount climb offering tiered savings 16% for 1, 18% for 2, 20% for 3+ is a key feature for businesses. It encourages bulk purchases by providing clear financial incentives. While prices are VAT-exclusive for businesses, this transparency is a feature in itself.

Online Presence and Trust Elements

Long-Standing Operation: The claim “Online desde 2002” points to over two decades of experience in the online market, building trust and demonstrating longevity.
Integration with Trustpilot: Direct encouragement to “Ver en Trustpilot” See on Trustpilot demonstrates confidence in their customer satisfaction and allows for independent verification of their service quality through public reviews.
Secure Payment Guarantee: The “Pagos 100% seguros” badge reassures customers about the safety of their financial transactions, a fundamental feature for any online retailer.

These features collectively paint a picture of Sillas-oficina.com as a reliable, expert-driven platform focused on delivering quality office chairs with strong customer support and efficient logistics. Waltonpharmacy.co.uk Reviews

Frequently Asked Questions

What is Sillas-oficina.com?

Sillas-oficina.com is an online retailer based in Spain specializing in the sale of professional office chairs and related accessories.

They focus on providing high-quality, ergonomically certified chairs to both businesses and individual customers.

Does Sillas-oficina.com offer discounts?

Yes, Sillas-oficina.com offers a tiered discount system called “escalada de descuentos.” You get 16% off for one chair, 18% off for two chairs, and 20% off for three or more chairs.

Is shipping free on Sillas-oficina.com?

Yes, Sillas-oficina.com offers free shipping on orders starting from €39. Most office chairs on their site are priced above this threshold, so typically, chair purchases will qualify for free delivery.

How long does delivery take from Sillas-oficina.com?

Sillas-oficina.com states that their delivery time is just 3 working days. Tron-miners.com Reviews

They claim to work with specialized logistics agencies for furniture delivery.

Are the chairs on Sillas-oficina.com ergonomically certified?

Yes, Sillas-oficina.com emphasizes that they only sell chairs that have been tested by them and come with quality and ergonomic certificates, such as EN-1335 1/2/3.

Can I get professional advice before buying from Sillas-oficina.com?

Yes, Sillas-oficina.com offers personalized advisory service.

You can call their customer support line at 915 343 403 to request professional advice and assistance in choosing the right chair.

What is the contact number for Sillas-oficina.com?

The contact telephone number for Sillas-oficina.com is 915 343 403. They also provide an email address: [email protected]. Bajetech.org Reviews

Do the prices on Sillas-oficina.com include VAT?

No, the prices displayed on Sillas-oficina.com for businesses and professionals generally do not include VAT IVA. You will need to account for the applicable Spanish VAT rate typically 21% on top of the listed price.

How many chairs does Sillas-oficina.com have in stock?

Sillas-oficina.com claims to have over 35,000 chairs in stock across their own warehouses and production facilities, which helps them offer competitive prices and reliable service.

Can I cancel an order on Sillas-oficina.com?

While the site doesn’t have a direct “cancel order” button, you should immediately contact their customer service by phone 915 343 403 or email [email protected] to request an order cancellation.

Timing is crucial, ideally before the order is processed for shipping.

What is the return policy for Sillas-oficina.com?

Sillas-oficina.com has a “Garantia y Devolución” Warranty and Return page for detailed information. Invexcapitals.com Reviews

Generally, under EU law, consumers have a 14-day right of withdrawal for online purchases, but return shipping costs might be borne by the customer for non-defective items.

How long has Sillas-oficina.com been online?

Sillas-oficina.com states that they have been “Online desde 2002,” indicating over two decades of operation in the online market.

Does Sillas-oficina.com sell products other than chairs?

While their primary focus is office chairs, the homepage also lists an “Alfombra antifatiga” anti-fatigue mat, suggesting they may carry a limited range of related office accessories.

Is Sillas-oficina.com a trustworthy website for purchases?

Sillas-oficina.com promotes “Pagos 100% seguros” and directs users to their public profile on Trustpilot for reviews.

Their long operating history since 2002 and clear contact information also contribute to their perceived trustworthiness. Oaksmithflooring.co.uk Reviews

What payment methods does Sillas-oficina.com accept?

While not explicitly detailed on the homepage, the “Pagos 100% seguros” badge implies they accept standard secure online payment methods, likely including credit/debit cards and potentially other common Spanish payment options.

Does Sillas-oficina.com have physical stores?

Based on the homepage text, Sillas-oficina.com states they have “almacenes y producción propios” and a Madrid address, but it’s not explicitly stated if they operate as a retail showroom for direct customer visits. Their focus is on online sales.

Are there testimonials available for Sillas-oficina.com?

Yes, the Sillas-oficina.com homepage features several customer testimonials, with examples from CEOs, sales managers, and individual buyers, praising their products and customer service. They also link to their Trustpilot profile.

What should I do if a chair from Sillas-oficina.com arrives damaged?

If a chair from Sillas-oficina.com arrives damaged or defective, you should contact their customer support immediately via phone 915 343 403 or email [email protected] to report the issue and arrange for a resolution, such as a replacement or return.

Can I track my order from Sillas-oficina.com?

While not explicitly mentioned on the homepage, most online retailers offer order tracking. Essaymojo.com Reviews

You would typically receive a tracking number via email once your order has been dispatched, or you might be able to view the status within your “Mi Cuenta” My Account section.

Who is Sillas-oficina.com primarily for?

Sillas-oficina.com primarily targets businesses and professionals in Spain who need high-quality, ergonomically sound office chairs.

However, their product range and pricing are also suitable for individual customers setting up home offices.

Sillas-oficina.com Reviews