Signalboosters.co.nz Reviews

Based on looking at the website, Signalboosters.co.nz appears to be a dedicated online retailer specializing in cell phone signal boosters for various New Zealand network carriers and applications.

The site aims to address the common problem of weak mobile phone reception across homes, offices, hotels, boats, and even rural areas.

Their offerings include a range of products designed to amplify existing weak signals, promising improved call quality and faster internet speeds.

This can be a practical solution for individuals and businesses struggling with connectivity issues in specific locations, provided the claims of performance and certifications hold true.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Signalboosters.co.nz Review & First Look

Upon initial review, Signalboosters.co.nz presents itself as a straightforward and professional e-commerce platform focused solely on cellular signal amplification.

The website’s design is clean, making navigation intuitive for potential customers.

They highlight key selling points like “Free delivery in New Zealand,” “24/7 Professional Support,” “30 Day Money-Back Guarantee,” and a “Five Bar Signal Guarantee,” which collectively aim to build trust and assure customers of their commitment to satisfaction.

Website Layout and User Experience

The site’s structure is logical, with clear categories such as “Shop,” “Accessories,” and “Customer Care.” Users can easily browse products by application Home, Office, Hotel, Boat, by carrier Vodafone, Spark, 2 Degrees, Skinny, Warehouse Mobile, by frequency bands, or by coverage area.

This multi-faceted filtering system enhances the user experience, allowing visitors to quickly pinpoint suitable solutions for their specific needs.

The presence of a dedicated FAQ, Installation Guide, and Return Policy further adds to the perceived transparency and customer-centric approach.

Initial Impressions of Product Range

The product range appears comprehensive, offering single-band, dual-band, and tri-band boosters catering to various frequencies and coverage requirements from 150 sqm up to 1500 sqm. Featured products like “Pro Spark 4g-300 sqm” and “Pro Dual Band Signal Booster Voice & 4G – 300 sq.m.” are prominently displayed, often with discounted prices, suggesting active sales and marketing efforts. The explicit mention of certifications like CE, ISO, and RoHS is a significant plus, indicating adherence to international quality and safety standards.

Signalboosters.co.nz Features

Signalboosters.co.nz emphasizes several core features that differentiate its offerings and enhance the customer experience.

These features collectively aim to simplify the process of improving cell signal and provide peace of mind.

Extensive Carrier Compatibility

One of the standout features is the wide compatibility with major New Zealand mobile carriers. The website explicitly states support for:

• Spark Signal Boosters
• Vodafone Signal Boosters
• 2 Degrees Signal Boosters
• Skinny Signal Boosters
• Warehouse Mobile Signal Boosters

This broad compatibility ensures that a vast majority of New Zealand mobile users can find a suitable booster regardless of their chosen network.

This is crucial as different carriers operate on different frequency bands, and a booster must be compatible with the specific band used in a given area.

Versatile Application-Based Solutions

The platform segments its products by intended application, making it easier for customers to find a tailored solution. This includes specific categories for:

• Home: Ideal for residential properties experiencing weak indoor signal.
• Office: Designed to enhance productivity in professional environments.
• Hotel: Ensuring guests have reliable connectivity during their stay.
• Boat: Critical for maintaining communication on waterways, especially in remote coastal areas.

This targeted approach acknowledges that signal issues can vary significantly based on the environment, from thick concrete walls in commercial buildings to variable reception on water.

Guarantees and Support

The website prides itself on offering robust guarantees and support structures, which are vital for a product whose effectiveness can sometimes be location-dependent.

• 30-Day Money-Back Guarantee: This provides a crucial safety net for customers, allowing them to return the product for a full refund if unsatisfied within 30 days. This significantly reduces the risk associated with the purchase.
• 5 Bar Signal Guarantee: A bold claim, promising a full 5-bar signal in the covered area, demonstrating confidence in their product’s performance. It’s important for customers to understand the specific conditions and limitations of this guarantee, typically relating to proper installation and an existing weak outdoor signal.
• 24/7 Professional Support: The availability of round-the-clock technical assistance is a significant advantage, particularly for troubleshooting installation issues or performance anomalies. They provide a direct phone number 09 887 9318 and email info@cellphoneboosters.co.nz for support.
• Free Delivery in New Zealand: This eliminates an additional cost barrier, making the overall purchase more attractive.

Signalboosters.co.nz Pros & Cons

Understanding the strengths and weaknesses of Signalboosters.co.nz is key to evaluating their offerings.

While they present a compelling solution, a balanced perspective reveals both their advantages and potential considerations.

Pros:

• Clear Value Proposition: The website immediately addresses a common pain point: poor cell signal, and offers a direct solution.
• Wide Product Range: They cater to various needs based on coverage area 150-1500 sqm, specific carriers Spark, Vodafone, 2 Degrees, Skinny, Warehouse Mobile, and different frequency bands single, dual, tri-band, offering flexibility.
• Strong Customer Support Focus: The emphasis on 24/7 support, a 30-day money-back guarantee, and a 5-bar signal guarantee instills confidence and mitigates risk for buyers. This commitment to customer satisfaction is a significant advantage.
• Ease of Installation Claim: The website promotes an “Easy Setup” process, claiming it takes about 15 minutes and requires no technical skills, which is appealing to the average user.
• Regulatory Certifications: Mentioning CE, ISO, and RoHS certifications provides a layer of assurance regarding product quality and safety, suggesting adherence to international standards.
• Long-Standing Experience: The claim of helping over 18,273 customers since 2006 indicates considerable experience in the market, potentially translating to reliable product selection and expertise.

Cons:

• Lack of Specific Product Reviews on Site: While the site boasts a high customer count, there are no visible customer reviews or testimonials on individual product pages or a dedicated review section. This makes it difficult for new customers to gauge real-world satisfaction and performance from other users.
• General Product Descriptions: While comprehensive in terms of features, some product descriptions could benefit from more in-depth technical specifications or case studies to help advanced users make informed decisions.
• Reliance on External Signal: The effectiveness of any signal booster is inherently dependent on the existence of some external signal. If there’s absolutely no signal outside, a booster cannot create one from scratch. This fundamental limitation, while true for all boosters, isn’t explicitly detailed on the homepage.
• Potential for Over-Promise on “5 Bar Signal Guarantee”: While a great marketing tool, achieving a consistent 5-bar signal can be influenced by many external factors beyond the booster’s control e.g., severe terrain, extreme distance from tower, interference. Customers should have realistic expectations about this guarantee.
• Pricing Transparency: While prices are listed, the comparative value against competitors or the justification for higher-end models could be more thoroughly explained. For instance, explaining why a “$990 Pro Mobile Phone Booster for All Networks” is worth the investment compared to cheaper alternatives.

Signalboosters.co.nz Alternatives

While Signalboosters.co.nz offers a specialized range, the market for cellular signal amplification includes other players.

Exploring alternatives can help consumers make a well-informed decision.

Major Competitors in the New Zealand Market

Several other companies might offer similar or related products in New Zealand, though their scale and specialization in boosters specifically may vary. These include:

• Local Electronics Retailers: Stores like PB Tech or Noel Leeming might carry a limited range of consumer-grade signal boosters or related network equipment.
• Telecommunication Providers: Vodafone, Spark, and 2 Degrees primarily focus on their network infrastructure but might offer femtocells or Wi-Fi calling solutions which serve a similar purpose of improving indoor signal.
• Specialized Online Retailers: Other online shops might import generic boosters or focus on different niches of network equipment.

Types of Signal Improvement Solutions

Beyond dedicated signal boosters, consumers have other avenues to explore for improving cell reception:

• Wi-Fi Calling: Many modern smartphones support Wi-Fi calling, allowing users to make and receive calls over their home or office Wi-Fi network where cellular signal is poor but internet is strong. This is a highly effective, often free, alternative for indoor use.
• Femtocells Small Cells: These are miniature base stations that connect to a user’s broadband internet connection and provide cellular coverage in a small area. Network providers typically offer these to address persistent indoor signal issues.
• Moving to a Different Carrier: In some extreme cases, if signal issues are persistent across multiple locations and a booster doesn’t help, changing to a carrier with better coverage in critical areas might be a drastic but effective solution.
• Optimizing Home/Office Layout: Sometimes, simply moving a router or adjusting the placement of network devices can improve signal distribution within a confined space.

How Cell Phone Signal Boosters Work And Why They’re Needed

Cell phone signal boosters, also known as repeaters, are designed to solve the common problem of weak or non-existent cellular signal in specific areas.

They essentially act as a relay, capturing weak outdoor signals and re-broadcasting them stronger indoors.

The Problem: Signal Degradation

Cellular signals travel as electromagnetic waves.

Their strength can be severely degraded by various obstacles and environmental factors, including:

• Building Materials: Concrete, steel, low-E glass, and even thick walls can block or significantly attenuate signals. Modern energy-efficient windows, for example, often contain metallic coatings that are excellent at blocking RF signals.
• Distance from Cell Tower: Signal strength naturally diminishes with distance from the nearest cell tower.
• Topography: Hills, mountains, dense forests, or even large buildings can obstruct the line of sight to cell towers.
• Interference: Other electronic devices or radio frequencies can cause interference, leading to signal degradation.
• Basements and Underground Areas: These areas are notoriously difficult for cellular signals to penetrate.

According to a 2022 report by the Commerce Commission, mobile coverage in New Zealand, particularly in rural and remote areas, remains a significant challenge despite ongoing efforts to expand infrastructure.

This data underscores the continued need for solutions like signal boosters to bridge connectivity gaps.

The Solution: Three-Part System

A typical cell phone signal booster system comprises three main components working in harmony:

1. Outdoor Antenna: This antenna is installed outside the building or vehicle, ideally in a location with the best available signal. Its primary function is to capture the weak existing cellular signal from the nearest cell tower. These can be directional like a Yagi antenna, pointing towards a specific tower or omni-directional capturing signals from all directions.
2. Amplifier Booster Unit: Connected to the outdoor antenna via a coaxial cable, the amplifier is the “brain” of the system. It boosts the captured weak signal by amplifying its power. Modern amplifiers are often multi-band, meaning they can boost signals across various frequencies used by different carriers e.g., 700 MHz, 850 MHz, 900 MHz, 1800 MHz, 2100 MHz in New Zealand.
3. Indoor Antenna: After amplification, the stronger signal is transmitted via another coaxial cable to the indoor antenna. This antenna then re-broadcasts the boosted signal within the desired indoor area, making it available for mobile devices like smartphones, tablets, and mobile hotspots. Indoor antennas can be panel antennas for directional coverage or dome antennas for omni-directional ceiling coverage.

The process ensures that devices within the boosted area receive a significantly stronger and more reliable signal, leading to improved call quality, fewer dropped calls, and faster data speeds 4G/LTE.

Installation Guide Overview

Signalboosters.co.nz emphasizes the ease of installation for their products, claiming a setup time of “about 15 minutes” with “no technical skills” required.

While every system is unique, the fundamental steps for installing a cellular signal booster are generally consistent.

The Two-Step Set Up as highlighted by Signalboosters.co.nz

The website simplifies the installation process into two core steps:

1. Outdoor Antenna Placement and Connection:
   • Placement: The most critical step is finding the best location for the outdoor antenna. This typically means the highest point on a roof or exterior wall where the existing cellular signal is strongest. Users are advised to use their phone’s signal strength indicator or a signal meter to identify optimal placement.
   • Connection: Once positioned, the outdoor antenna is connected to the booster device using a long coaxial cable, ensuring a secure and weather-tight connection.
2. Indoor Antenna Placement and Power Connection:
   • Indoor Antenna Attachment: The indoor antenna is connected to the booster unit. The placement of the indoor antenna is crucial for effective signal distribution within the desired coverage area. It should ideally be placed centrally within the area needing coverage, away from the outdoor antenna to prevent signal oscillation feedback loop.
   • Power Up: Finally, the booster unit is plugged into the nearest power socket. Once powered, the system should automatically begin to amplify and re-broadcast the signal.

General Installation Best Practices

While Signalboosters.co.nz streamlines the process, here are some universal best practices for booster installation to maximize performance and avoid common issues:

• Signal Separation Isolation: Maintain adequate physical separation vertical and horizontal distance between the outdoor and indoor antennas. This is critical to prevent oscillation, where the amplified signal from the indoor antenna is picked up by the outdoor antenna, leading to a feedback loop that can cause the booster to shut down or operate inefficiently. A minimum of 20 feet 6 meters of vertical separation is often recommended, along with horizontal distance.
• Cable Runs: Plan cable runs carefully to minimize length and avoid sharp bends, which can degrade signal quality. Use high-quality coaxial cables provided or recommended by the manufacturer.
• Power Source: Ensure the booster is connected to a stable power source.
• Testing: After installation, test the signal strength in various parts of the target area to confirm improved reception. Many phones have hidden diagnostic menus to show exact signal strength in dBm. For example, signal strength generally improves from -100 dBm poor to -60 dBm excellent.
• Troubleshooting: If issues arise, check all connections, ensure proper antenna separation, and consult the provided installation guide or contact customer support. Common problems include insufficient isolation, incorrect antenna aim for directional antennas, or a complete lack of outdoor signal.

How to Choose the Right Signal Booster

Selecting the appropriate signal booster requires understanding your specific needs and the technical aspects of the devices.

Signalboosters.co.nz categorizes its products to simplify this choice, but knowing the underlying factors helps ensure optimal performance.

1. Identify Your Carriers

The first and most crucial step is to determine which mobile networks you use and need to boost.

Different carriers operate on different frequency bands.

A booster must be compatible with the specific frequencies used by your carrier in your location.

• Common NZ Carriers: Vodafone, Spark, 2 Degrees, Skinny, Warehouse Mobile.
• Dual-Band vs. Tri-Band Boosters: If you have multiple devices on different networks, or if your carrier uses multiple bands for 4G and voice, a dual-band or tri-band booster will be necessary. For instance, a “Pro Dual Band Signal Booster Voice & 4G” targets both voice typically 850/900 MHz and 4G data typically 1800/2100 MHz.

2. Determine the Coverage Area Needed Square Meters

Signal boosters are rated by the area they can cover.

This measurement e.g., 150 sqm, 300 sqm, 600 sqm, 1000 sqm, 1500 sqm helps match the booster’s power to your specific space home, office, boat.

• Small Areas: For a single room or small apartment, a 150-300 sqm booster might suffice.
• Medium to Large Homes/Offices: For multi-story homes or larger office spaces, 600-1000 sqm boosters are often required.
• Commercial/Industrial: Very large areas like warehouses or multi-floor hotels may need 1000-1500 sqm boosters, or even multiple booster systems.

It’s important to remember that advertised coverage is often for open-air environments.

Real-world coverage inside buildings can be reduced by walls and obstructions.

3. Evaluate the Existing Outdoor Signal Strength

A signal booster amplifies an existing signal. it doesn’t create one. Therefore, there must be some usable signal outside the building.

• Use Your Phone: Walk around the perimeter of your property especially on the roof and check your phone’s signal bars. Even one or two bars can be enough for a booster to work effectively.
• Signal Strength in dBm: For a more precise measurement, use your phone’s hidden field test mode e.g., dial 3001#12345# for iPhones or use apps like Network Cell Info Lite for Android to find the RSRP Reference Signal Received Power or RSSI Received Signal Strength Indicator in dBm.
  • -50 dBm to -79 dBm: Excellent signal
  • -80 dBm to -99 dBm: Good to average signal booster will work well
  • -100 dBm to -110 dBm: Weak signal booster is highly recommended and can still be effective
  • Below -110 dBm: Very poor to no signal booster may struggle or be ineffective.

4. Consider the Application Environment

The intended use case can influence the type of booster and antenna setup.

• Fixed Location Home/Office: These typically use directional outdoor antennas for maximum gain and indoor panel or dome antennas for optimal signal distribution.
• Mobile Application Boat/Vehicle: These require different types of antennas designed for mobile use e.g., omni-directional whip antennas and often have smaller coverage areas.

By carefully considering these factors, consumers can navigate Signalboosters.co.nz’s offerings to select a booster that most effectively addresses their connectivity challenges.

Regulatory Compliance and Certifications

When investing in a signal booster, understanding its regulatory compliance and certifications is paramount.

Signalboosters.co.nz highlights its adherence to international standards, which provides a level of assurance regarding product quality, safety, and legality.

Importance of Certifications

Certifications indicate that a product has been tested by accredited bodies and meets specific technical, safety, and environmental standards.

For electronic devices like signal boosters, these include:

• Safety: Ensuring the device doesn’t pose electrical hazards.
• Electromagnetic Compatibility EMC: Verifying that the device doesn’t cause harmful interference to other electronic equipment and is itself immune to typical levels of interference.
• Performance: Confirming the device operates as advertised.
• Environmental Standards: Compliance with restrictions on hazardous substances.

Key Certifications Mentioned by Signalboosters.co.nz

Signalboosters.co.nz explicitly states that their products are certified by international regulatory companies such as ISO, CE, and RoHS.

• CE Marking Conformité Européenne: This is a mandatory conformity marking for products placed on the market in the European Economic Area EEA. It signifies that a product meets EU safety, health, and environmental protection requirements. While New Zealand has its own regulatory framework which includes radio spectrum management by the Ministry of Business, Innovation and Employment – MBIE, CE certification often serves as a good baseline for product quality and safety, indicating that the manufacturer has performed due diligence.
  • Data Point: According to the European Commission, over 70% of products sold in the EU must bear the CE marking, signifying adherence to directives like the Radio Equipment Directive RED for wireless devices.
• ISO International Organization for Standardization: ISO certifications, such as ISO 9001 Quality Management Systems, are not product-specific but rather certify a company’s internal processes for quality assurance. While the website doesn’t specify which ISO standard, mentioning ISO generally suggests a commitment to consistent quality in manufacturing and operations.
  • Fact: As of 2023, over 1.2 million organizations worldwide are certified to ISO 9001, making it one of the most widely recognized quality management standards.
• RoHS Restriction of Hazardous Substances: This directive originated in the European Union and restricts the use of specific hazardous materials found in electrical and electronic products. Compliance means the products do not contain harmful levels of substances like lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls PBB, and polybrominated diphenyl ethers PBDE. This is beneficial for environmental protection and consumer health.
  • Impact: RoHS compliance has significantly reduced the environmental footprint of electronics manufacturing globally.

New Zealand Specific Regulations

In New Zealand, the use of radio equipment, including cell phone signal boosters, is regulated by the Ministry of Business, Innovation and Employment MBIE under the Radiocommunications Act 1989. Devices must comply with the Radiocommunications Radio Standards Notice and general terms of the General User Radio Licence GURL.

While the website mentions international certifications, it’s prudent for consumers to also confirm that the specific models they purchase comply with New Zealand’s domestic radio spectrum regulations to ensure legal operation and avoid potential interference issues with cellular networks.

Reputable local suppliers like Signalboosters.co.nz should ensure their products meet these local requirements.

Pricing and Value Proposition

When evaluating Signalboosters.co.nz, understanding their pricing structure and the overall value proposition is essential for potential buyers.

The website lists prices clearly and offers various models catering to different budgets and coverage needs.

Pricing Structure

The prices for signal boosters on Signalboosters.co.nz range from entry-level to high-end professional systems. For example:

• Pro Spark 4g-300 sqm: Priced at $455. This appears to be an entry-level professional model for a specific carrier and moderate coverage.
• Pro Dual Band Signal Booster Voice & 4G – 300 sq.m.: Listed at $835, discounted to $665. This indicates a higher capability dual-band, covering both voice and 4G for the same coverage area, reflecting added complexity and performance.
• Pro Mobile Phone Booster for All Networks – 300 sq.m.: At $990, this is the most expensive among the highlighted products, likely due to its “all networks” compatibility, offering maximum versatility for a given coverage.
• Dual Band Spark Signal Booster Voice & 4G – 300 sq.m.: Original price $905, discounted to $720. This suggests premium features for a specific carrier.

The pricing generally reflects the coverage area sqm, the number of frequency bands supported single, dual, tri-band, and the number of carriers it can boost simultaneously.

Higher coverage areas and multi-carrier/multi-band support naturally lead to higher price points.

Value Proposition

Signalboosters.co.nz aims to justify its pricing through a combination of product features, service guarantees, and the inherent value of reliable connectivity.

• Solving a Critical Problem: The core value is eliminating dropped calls and slow data, which can be immensely frustrating and impact productivity for both individuals and businesses. The website highlights its benefit to “Grow Your Business” and “Maximise productivity.”
• Guarantees: The 30-Day Money-Back Guarantee and 5 Bar Signal Guarantee significantly de-risk the purchase. This commitment to customer satisfaction adds substantial value, as it allows customers to try the product without fear of losing their investment if it doesn’t perform as expected in their specific environment.
• 24/7 Support: Access to constant professional support can save customers significant time and frustration during installation and troubleshooting, ensuring they get the system working correctly.
• Experience and Certification: The company’s claim of having helped over 18,273 customers since 2006, coupled with certifications like CE, ISO, and RoHS, suggests a reputable and experienced provider, adding to the perceived reliability and quality of their products.
• Long-Term Investment: While the initial cost may seem significant, a reliable signal booster can be a long-term investment, providing consistent connectivity for years, especially in areas with persistently poor network coverage. The website states a 5-year guarantee on certified boosters, underscoring this long-term value.

Cost-Benefit Analysis

For many, the cost of a signal booster might be weighed against:

• Loss of Productivity: For businesses, dropped calls and slow internet translate directly into lost time and revenue.
• Frustration and Inconvenience: For residential users, poor signal can make essential communication difficult and streaming/browsing frustrating.
• Alternatives: Compared to changing internet providers, installing new phone lines, or constantly seeking Wi-Fi hotspots, a one-time investment in a booster can be a more straightforward and cost-effective solution for specific signal issues.

Overall, Signalboosters.co.nz positions itself as a provider of high-quality, certified solutions backed by strong customer support and guarantees, aiming to deliver significant value by resolving critical connectivity issues for New Zealanders.

Frequently Asked Questions

What exactly is a cell phone signal booster?

A cell phone signal booster, also known as a repeater, is an electronic device that amplifies weak cellular signals to improve mobile phone reception within a specific area, such as a home, office, or vehicle.

It typically consists of an outdoor antenna, an amplifier, and an indoor antenna.

How does a signal booster work?

A signal booster works by having an outdoor antenna capture the existing weak cellular signal, sending it to an amplifier that boosts its strength, and then transmitting the stronger signal via an indoor antenna to your mobile devices in the desired coverage area.

What types of signal issues can a booster solve?

Signal boosters can solve issues like dropped calls, slow data speeds, poor call quality, and unreliable internet connections in areas with weak existing cellular signals.

They are particularly effective in places where building materials, distance from towers, or terrain obstruct signals.

Are signal boosters legal to use in New Zealand?

Yes, signal boosters are legal in New Zealand, provided they comply with the regulations set by the Ministry of Business, Innovation and Employment MBIE under the Radiocommunications Act 1989. Products should meet the Radiocommunications Radio Standards Notice.

Do I need an existing signal for a booster to work?

Yes, a signal booster cannot create a signal. it can only amplify an existing one.

There must be at least some weak signal available outside your building or vehicle for the booster system to function effectively.

What is the “5 Bar Signal Guarantee” mentioned on the website?

The “5 Bar Signal Guarantee” means Signalboosters.co.nz promises that their products will deliver a full 5-bar signal in the area covered by the booster, assuming proper installation and an existing outdoor signal.

This is a strong claim indicating confidence in their product’s performance.

How do I know which booster is right for my needs?

To choose the right booster, consider your mobile carriers, the size of the area you need to cover in square meters, and the strength of the existing outdoor signal.

Signalboosters.co.nz allows you to filter products by carrier, application, frequencies, and coverage area.

What do the CE, ISO, and RoHS certifications mean?

• CE Conformité Européenne signifies that the product meets EU safety, health, and environmental protection requirements.
• ISO International Organization for Standardization generally indicates a company’s commitment to quality management systems.
• RoHS Restriction of Hazardous Substances means the product does not contain harmful levels of specific hazardous materials. These certifications collectively suggest high standards of quality and safety.

Is installation difficult?

Signalboosters.co.nz claims “Easy Setup” that takes “about 15 minutes” and requires “no technical skills.” The process typically involves placing an outdoor antenna, connecting it to the booster, and then connecting an indoor antenna before plugging the unit into power.

Can one booster work for multiple mobile carriers?

Yes, Signalboosters.co.nz offers dual-band and tri-band boosters that are designed to amplify signals from multiple networks simultaneously, covering the frequency bands used by various New Zealand carriers.

What is the coverage area for different boosters?

Signalboosters.co.nz offers boosters designed for various coverage areas, including up to 150 sqm, 300 sqm, 600 sqm, 1000 sqm, and 1500 sqm, allowing customers to select a product suitable for their specific space.

What if I’m not satisfied with the product?

Signalboosters.co.nz offers a “30 Day Money-Back Guarantee,” allowing customers to return the product for a full refund within 30 days if they are unsatisfied for any reason.

Do they offer technical support?

Yes, the website advertises “24/7 Professional Support” via phone and email, indicating a commitment to assisting customers with any issues they encounter during or after installation.

How long does delivery take in New Zealand?

Signalboosters.co.nz states they provide “Free delivery in New Zealand for all products,” though specific delivery times are not detailed on the homepage, customers should check their delivery terms page.

What kind of warranty do their products come with?

The website mentions that their certified mobile signal boosters are guaranteed for “up to 5 years,” which indicates a substantial warranty period reflecting confidence in their durability and performance.

Can signal boosters improve 4G/LTE data speeds?

Yes, signal boosters are designed to strengthen both voice and data signals, including 4G/LTE.

This can lead to faster internet browsing, smoother streaming, and improved performance for data-intensive applications.

Are there boosters for specific applications like boats or hotels?

Yes, Signalboosters.co.nz categorizes its products by application, offering solutions tailored for homes, offices, hotels, and boats, acknowledging the unique signal challenges in each environment.

What is the typical return process if I use the money-back guarantee?

While specific steps are on their “Return Policy” page, generally, you would need to contact their support team within the 30-day window to initiate the return, following their instructions for shipping the product back for a refund.

What’s the difference between a single-band and a multi-band booster?

A single-band booster amplifies signals on one specific frequency band, typically for one carrier or one type of service e.g., just 4G. A multi-band dual or tri-band booster amplifies signals across multiple frequency bands, making it compatible with more carriers and supporting both voice and data services simultaneously.

How long has Signalboosters.co.nz been in business?

According to their website, they have been helping customers improve signal in buildings, homes, and vehicles “since 2006,” indicating over 10 years of experience in the industry.