Servify.tech FAQ

What is Servify.tech?

Servify.tech is the official website for Servify Technologies Private Limited, a global company that provides a comprehensive platform for after-sales services, including product protection plans, device exchange programs, and affordability solutions for consumers, brands (OEMs), and retailers.

Is Servify.tech a legitimate company?

Yes, Servify.tech is a legitimate and established company.

It has a long operational history since 2018, maintains multiple global offices, lists extensive legal policies, and boasts partnerships with major global brands like Apple and Samsung.

What services does Servify.tech offer?

Servify.tech primarily offers: Servify.tech Trustpilot Reviews Overview

• Product Care Plans: Extended warranties and accidental damage protection for electronics.
• Exchange Programs: Facilitating device trade-ins and upgrades.
• Affordability Programs: Enabling product purchases through EMI (Equated Monthly Installment) offers.
• B2B Solutions: Providing white-label after-sales services to OEMs, retailers, and telecom carriers.

Is Servify.tech a scam?

No, Servify.tech is not a scam.

It is a legitimate technology company with a verifiable physical presence, corporate structure, and public track record.

While some users report dissatisfaction with their customer service or claim processes, these are operational issues common to large service providers, not indicators of a scam.

Who owns Servify.tech?

Servify.tech is owned by Servify Technologies Private Limited, an India-based company.

It was founded by Sreevathsa Prabhakar and is backed by significant investments from various venture capital firms. How to Get Started with Servify.tech

How do Servify’s Product Care Plans work?

Product Care Plans typically involve a customer purchasing an extended warranty or protection from a Servify partner.

If the device experiences an issue covered by the plan, the customer files a claim through Servify’s platform, which then coordinates the repair or replacement via its network of authorized service centers.

What are Servify’s Exchange Programs?

Servify’s Exchange Programs allow customers to trade in their old devices for a credit towards a new purchase.

Servify manages the valuation, collection, inspection, and ultimate refurbishment or recycling of the traded-in devices, streamlining the upgrade process for both consumers and partners.

Are Servify’s “low no-cost EMI offers” truly interest-free?

Servify’s website describes “low no-cost EMI offers” as part of its affordability programs. In conventional finance, such EMI schemes almost always involve interest (riba), even if disguised through product pricing or processing fees. The website does not explicitly state that these programs are free of interest or adhere to specific ethical financing principles. Therefore, users should assume they are not truly interest-free from an ethical perspective unless independently verified. Is Shoplazza.com Real or Fake?

Where is Servify.tech located?

Servify.tech’s parent company, Servify Technologies Private Limited, is headquartered in Mumbai, India.

They also have offices in the United States (Seattle, Dallas), Europe (Rotterdam, London, Istanbul), the United Arab Emirates, Canada, and Saudi Arabia.

How can I contact Servify.tech customer support?

Servify.tech provides email support addresses for various regions (e.g., [email protected], [email protected]). They also have “Contact Us” forms on their website.

Some partners might provide direct phone lines or chat support.

Is my data safe with Servify.tech?

Servify.tech claims to prioritize data security and privacy. Is Servify.tech Safe to Use?

They have a “Security & Data Policy” and a “Responsible Vulnerability Disclosure Program,” indicating formal measures to protect user information.

Their use of AWS for DNS also suggests reliance on secure cloud infrastructure.

Are there any common complaints about Servify.tech?

Yes, common complaints about Servify.tech often relate to:

• Unresponsive or unhelpful customer service.
• Long delays in claim processing and resolution.
• Claim denials based on unclear policy terms.
• Difficulty in navigating the claims process for complex issues.

Can I log in to Servify.tech?

Servify.tech offers partner-specific login portals, such as 360-us.servify/.tech for dashboards.

Individual consumers typically access their plan details and initiate claims through a portal provided by the brand or retailer they purchased from, which is powered by Servify. Shoplazza.com Alternatives

What kind of devices does Servify.tech protect?

Servify.tech provides protection for a wide range of electronic devices and appliances, including smartphones, laptops, tablets, home appliances, and more, depending on the specific product care plans offered by their brand and retail partners.

How long does a Servify claim typically take?

The duration of a Servify claim can vary significantly.

Simple claims (e.g., screen replacements for common devices) might be resolved in a few days.

However, complex claims (e.g., liquid damage, major component failure, or total loss) often take weeks or even months, according to numerous user reviews.

What is Servify’s refund policy?

Servify’s refund policy would be detailed within the specific “Plan Terms & Conditions” that apply to your purchased product care plan. Undomus.com Pricing

Users should review these documents carefully as refund eligibility and processes vary based on the plan type and point of purchase.

What are Servify.tech’s terms and conditions?

Servify.tech has comprehensive “Plan Terms & Conditions” that govern their services.

These are accessible via links in the website’s footer and outline specific coverage, exclusions, claim procedures, and user responsibilities for each type of plan.

It is crucial to read the specific terms relevant to your region and product.

Does Servify.tech have a mobile app?

While not explicitly stated on the homepage text, it is common for service providers like Servify to offer mobile applications for customers to manage their plans, initiate claims, and track service status. purelabpeptides.com Reddit Discussions – What Real Users Think

This would typically be branded under the partner’s name or available for general Servify services.

What do “Servify technologies pune” and “servify tech us” refer to?

“Servify technologies pune” likely refers to a regional operational or development hub in Pune, India, highlighting their engineering presence.

“Servify tech us” refers to Servify’s operations in the United States, indicating their local presence and services for the American market, including offices in Seattle and Dallas.

How does Servify.tech handle e-waste?

Servify.tech has an “e-Waste Policy” linked on its website.

This policy would outline their commitment to responsible electronic waste management, particularly for devices collected through their exchange programs, ensuring they are either refurbished for reuse or recycled in an environmentally sound manner. happygentleman.com Customer Support Review