Sendpulse.com Reviews

Based on checking the website, SendPulse.com emerges as a robust, all-in-one digital marketing platform designed to help businesses streamline their communication and sales processes.

It directly addresses the need for a comprehensive suite of tools by offering email marketing, chatbots, web push notifications, SMS campaigns, a CRM system, a landing page builder, and even an online course builder – all integrated under one roof.

This positions SendPulse as a strong contender for businesses and marketers looking to consolidate their efforts and enhance customer engagement without juggling multiple platforms.

The platform emphasizes its ability to drive lead generation, audience engagement, and customer retention, highlighting a particular focus on automated communication and sales pipeline management.

With attractive features like a free plan offering 15,000 emails per month and three free chatbots, SendPulse aims to lower the barrier to entry for businesses of all sizes, from solo entrepreneurs to larger teams.

The promise of “no credit card required” for initial sign-up further encourages exploration, making it an appealing option for those seeking a versatile and scalable marketing solution.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Unpacking SendPulse’s Core Offerings: A Comprehensive Marketing Ecosystem

SendPulse positions itself as a unified marketing ecosystem, aiming to eliminate the “software chaos” that often plagues businesses relying on disparate tools.

Their strategy revolves around providing a suite of interconnected services designed to cover various facets of digital marketing, from initial lead capture to ongoing customer retention and sales automation.

This approach can significantly reduce the overhead associated with managing multiple subscriptions and integrating different platforms, allowing businesses to focus more on their marketing strategies rather than technical complexities.

Email Marketing: Beyond the Basics

Email remains a cornerstone of digital marketing, and SendPulse offers a robust email marketing service that goes beyond simple newsletters. The platform highlights its ability to send up to 15,000 free emails per month under its free plan, which is a significant allowance for startups and small businesses.

• Drag-and-Drop Editor: The presence of a drag-and-drop editor suggests ease of use for creating professional-looking email campaigns without needing coding knowledge. This feature is crucial for marketers who need to rapidly design and deploy campaigns.
• Automation Flows: SendPulse emphasizes automated email sequences, allowing users to set up triggered emails based on user behavior e.g., welcome series, abandoned cart reminders, birthday greetings. This automation is key to personalized communication and nurturing leads over time.
• Segmentation and Personalization: The ability to segment audiences and personalize content based on customer data like name, order history, or sales pipeline stage is highlighted. This is vital for improving engagement rates, as personalized emails tend to have significantly higher open and click-through rates. Studies show that segmented email campaigns can result in a 760% increase in revenue.
• A/B Testing: While not explicitly detailed on the homepage, a comprehensive email marketing platform typically offers A/B testing capabilities to optimize subject lines, content, and calls to action. This iterative improvement process is crucial for maximizing campaign effectiveness.
• Transactional Emails: The inclusion of transactional email capabilities is a key differentiator. This allows businesses to send automated notifications like order confirmations, shipping updates, and password resets directly through the platform, ensuring consistent branding and reliable delivery.

Chatbots: Engaging Customers Around the Clock

Chatbots have become indispensable for instant customer support and lead generation. SendPulse offers a chatbot builder that supports multiple channels, signifying a commitment to multichannel engagement. The free plan includes 3 chatbots with automated replies and ChatGPT integration, which is a powerful combination for advanced conversational AI.

• Multichannel Support: The platform supports chatbots for popular messaging apps like Facebook Messenger, Instagram, Telegram, and WhatsApp, along with web-based chatbots. This allows businesses to engage customers on their preferred platforms.
• Automated Flows: Users can design complex conversation flows to answer FAQs, qualify leads, provide product information, and even guide users through a sales process. This automation significantly reduces the workload on customer service teams.
• ChatGPT Integration: The mention of ChatGPT integration is a significant advantage. This enables chatbots to provide more natural, context-aware, and intelligent responses, enhancing the user experience and handling a wider range of queries without human intervention. This advanced AI capability can lead to more effective lead nurturing and problem resolution.
• Lead Generation and Qualification: Chatbots can be programmed to collect user data, qualify leads based on predefined criteria, and even book appointments, acting as 24/7 sales assistants.
• Customer Support: For customer support, chatbots can instantly resolve common issues, provide information, and escalate complex queries to human agents when necessary, improving response times and customer satisfaction.

CRM System: The Hub of Customer Relations

A robust Customer Relationship Management CRM system is central to SendPulse’s offering, positioned as the “hub of your business.” It’s designed to help businesses manage leads, track deals, and maintain a comprehensive view of customer interactions.

The key here is its deep integration with other SendPulse tools.

• Sales Pipeline Management: The CRM allows businesses to visualize and manage their sales pipeline, moving leads through different stages automatically. This provides sales teams with a clear overview of their opportunities and helps in prioritizing efforts.
• Contact Management: All customer data, communication history, and interaction details are consolidated in one place. This ensures that sales and marketing teams have access to up-to-date information for personalized communication.
• Task and Deal Management: The CRM facilitates the creation and assignment of tasks related to deals and customer interactions, ensuring that follow-ups and actions are not missed.
• Team Collaboration: The platform highlights the ability to invite colleagues to the CRM system, enabling team managers to track workflow and assess campaign or deal effectiveness. This fosters collaboration and transparency within sales and marketing teams.
• Integration with Marketing Tools: The seamless integration with email marketing and chatbot services means that communication with customers can be initiated directly from their CRM contact cards. For instance, a sales rep can send a personalized email or initiate a chatbot conversation based on a customer’s CRM data, leading to a more coherent customer journey.

Web Push Notifications & SMS Campaigns: Instant Engagement

Beyond email and chatbots, SendPulse extends its reach with web push notifications and bulk SMS campaigns, offering additional channels for instant and direct engagement.

• Web Push Notifications: These allow businesses to send instant browser notifications directly to subscribers’ desktops, even when they are not on the website. This is an excellent tool for timely updates, promotions, and re-engagement strategies. The free plan allows for up to 10,000 subscribers for web push campaigns.
  • High Opt-in Rates: Compared to email, web push notifications often have higher opt-in rates due to their simplicity often just a single click.
  • Direct Delivery: They bypass spam filters and go directly to the user’s browser, ensuring high visibility.
  • Timely Alerts: Ideal for flash sales, breaking news, new content alerts, or urgent announcements.
• Bulk SMS Campaigns: While SMS campaigns are part of paid plans, their inclusion underscores SendPulse’s commitment to multichannel communication. SMS boasts extremely high open rates often over 90% and is effective for time-sensitive messages, appointment reminders, and promotions.
  • High Open Rates: SMS messages are typically read almost immediately after receipt.
  • Direct Reach: They provide a direct line of communication to customers’ mobile devices.
  • Call to Action: Effective for driving immediate actions, such as visiting a store or redeeming a coupon.

Landing Page Builder & Online Course Builder: Expand Your Digital Footprint

SendPulse isn’t just about communication.

It also provides tools for building your digital presence and monetizing your expertise.

The inclusion of a landing page builder and an online course builder demonstrates a broader vision for empowering businesses.

Landing Page Builder: Quick Wins for Campaigns

A landing page builder is essential for focused marketing campaigns, lead capture, and showcasing specific products or services. SendPulse offers 1 website created with its website builder on the free plan, which can be leveraged as a high-converting landing page.

• Drag-and-Drop Functionality: Similar to the email editor, a drag-and-drop interface simplifies the creation of visually appealing and effective landing pages.
• Pre-Made Templates: Ready-to-use templates allow users to quickly launch campaigns without starting from scratch, saving significant design time.
• Lead Capture Forms: Integration with subscription forms and CRM system means that leads captured through landing pages are automatically fed into the contact database for nurturing.
• Conversion Optimization: Landing pages are designed with a single goal in mind – conversion. The builder likely includes features for optimizing elements like call-to-action buttons, forms, and imagery to maximize lead generation.

Online Course Builder: Monetizing Knowledge

The online course builder is a relatively unique addition to an all-in-one marketing platform, appealing to e-learning businesses, industry experts, and those looking to share and monetize their knowledge.

• Course Creation and Hosting: This tool allows users to create, host, and sell online courses directly from the SendPulse platform. This eliminates the need for separate learning management systems LMS or e-commerce platforms for course sales.
• Content Management: Users can upload various content types, including videos, text, quizzes, and assignments, to create comprehensive courses.
• Sales and Marketing Integration: The integration with SendPulse’s marketing tools means users can promote their courses using email campaigns, chatbots, and landing pages, all from a single dashboard. This streamlines the entire process from course creation to student enrollment.
• Payment Gateway Integration: For selling courses, the platform would need to support integration with payment gateways, making it easy for students to purchase courses.

Automation and Analytics: Driving Efficiency and Insight

At the heart of SendPulse’s appeal is its emphasis on automation and robust analytics, which are critical for scaling marketing efforts and making data-driven decisions.

Sales Pipeline Automation: Seamless Workflow

SendPulse explicitly mentions “sales pipeline automation for contact management workflow automation.” This goes beyond just tracking leads.

It involves automating actions and communications based on a lead’s progress through the sales funnel.

• Automated Lead Nurturing: As leads move through stages, automated emails or chatbot messages can be triggered to provide relevant information or offers.
• Task Automation: Reminders for sales reps to follow up can be automatically generated based on deal status or inactivity.
• Personalized Offers: The platform states its ability to “automatically send personalized offers just in time via a customer’s preferred communication channel,” highlighting the power of automation combined with multichannel capabilities.
• Reduced Manual Effort: Automating these processes saves significant time for sales teams, allowing them to focus on high-value activities like closing deals.

Marketing Performance Monitoring and Analytics: Data-Driven Decisions

SendPulse promises “powerful built-in tools” for monitoring and analyzing marketing performance.

Data and analytics are crucial for understanding campaign effectiveness, identifying areas for improvement, and demonstrating ROI.

• Detailed Reports: The platform offers “detailed reports” on campaign performance, audience behavior, and user interactions. This includes metrics like email open rates, click-through rates, chatbot engagement, and landing page conversions.
• Audience Analysis: Users can “explore how users interact with specific elements” and “analyze your audience.” This provides insights into user preferences, engagement patterns, and segmentation opportunities.
• Identifying Errors and Optimizing: Access to comprehensive data allows businesses to “quickly identify potential errors and maximize your marketing efforts’ effectiveness.” This iterative process of analysis and optimization is key to continuous improvement.
• Conversion Tracking: The ability to track conversions across different channels e.g., how many leads converted after a specific email campaign or chatbot interaction is essential for measuring the success of marketing initiatives.

Usability and Support: A User-Centric Approach

Even with a comprehensive suite of tools, the user experience and availability of support are paramount.

SendPulse addresses these aspects by emphasizing ease of use and readily available assistance.

User-Friendly Interface and Templates: Accessible for All Skill Levels

The recurring mention of “drag and drop editors” and “pre-made templates” suggests that SendPulse is designed to be accessible even for users without extensive technical or design expertise.

This democratizes powerful marketing tools, making them available to “industry experts and business owners” who might not have a dedicated marketing team.

• Intuitive Design: A user-friendly interface reduces the learning curve, allowing users to get started quickly and efficiently.
• Time-Saving Templates: Templates for emails, landing pages, and potentially even chatbot flows significantly reduce design and setup time, allowing users to focus on content and strategy.
• Streamlined Workflow: The integrated nature of the tools implies a unified dashboard where users can manage all their marketing activities, avoiding the need to switch between different applications.

Customer Support and Knowledge Base: Always Here to Back You Up

SendPulse highlights its commitment to user support, recognizing that even the most intuitive platforms can present questions.

• 24/7 Support: The availability of “24/7 Support” via chat or form in “five languages” is a strong selling point, ensuring that users can get help whenever they need it, regardless of their time zone or language.
• Knowledge Base: A comprehensive “Knowledge Base” with “how-tos on using our platform” provides self-service resources, allowing users to find answers to common questions independently. This empowers users to learn at their own pace and troubleshoot minor issues.
• Onboarding Assistance: While not explicitly stated as an “onboarding service,” the emphasis on support and resources implies a desire to help users “get the hang of the SendPulse services.”

Pricing and Scalability: From Free to Enterprise-Ready

SendPulse’s pricing model, starting with a generous free plan and allowing for upgrades as businesses grow, is designed to attract a wide range of users and support their scaling needs.

• Generous Free Plan: The free plan is notably feature-rich, offering 15,000 emails, 3 chatbots, a free landing page, and a CRM system. This makes it highly attractive for startups, small businesses, and individuals who want to test the waters without financial commitment. The “no credit card required” sign-up removes another barrier to entry.
• Scalable Paid Plans: The website explicitly states, “Upgrade your subscription plan as your business grows.” This indicates a tiered pricing structure that accommodates increasing usage e.g., more emails, more subscribers, additional features like SMS campaigns as a business expands.
• Cost-Effectiveness of All-in-One: By consolidating multiple tools into one platform, SendPulse aims to offer a more cost-effective solution compared to subscribing to individual services from different providers. This unified approach can lead to significant savings in the long run.
• Flexible Growth: The ability to start for free and only pay for additional features or higher usage tiers ensures that businesses can manage their marketing budget effectively and scale their efforts only when necessary.

Target Audience and Use Cases: Who Benefits Most?

SendPulse positions itself as a versatile platform, “handy for professionals of any field and caliber,” and highlights specific use cases that demonstrate its broad applicability.

• Sales Managers: The free CRM system is pitched as the “hub of your business” for sales managers, enabling them to manage sales and communication channels, automate lead movement, and access customer data instantly. This makes it ideal for streamlining sales operations and improving conversion rates.
• eLearning Businesses: With the online course builder, SendPulse directly targets e-learning businesses and individuals looking to “develop and sell your courses or promote experts’ personal brands.” It offers an integrated solution for teaching, marketing, and selling.
• Industry Experts and Business Owners: The platform empowers these groups to “put your brand on the map without hiring any outside professionals,” leveraging drag-and-drop editors and templates to complete marketing tasks efficiently. This caters to those who need to manage their marketing efforts independently.
• Marketers: For marketers, SendPulse offers a single platform to “conduct all of your marketing initiatives” and manage multichannel customer communication, with the explicit goal of “increasing your conversion rates and ROI.” The pre-integrated tools are a major draw for marketers tired of juggling different software.

In essence, SendPulse is designed for anyone looking to build, automate, and optimize their digital marketing and sales processes, from solo entrepreneurs to larger marketing and sales teams, particularly those who value integration, automation, and a strong suite of core marketing tools.

Strategic Advantages of SendPulse’s Integrated Approach

The primary strategic advantage of SendPulse lies in its all-in-one integrated platform. This approach isn’t just about convenience. it offers several profound benefits that can significantly impact a business’s efficiency and effectiveness.

• Reduced Software Sprawl and Cost: Managing multiple subscriptions for email marketing, CRM, chatbots, landing pages, and web push notifications can quickly become expensive and cumbersome. SendPulse’s integrated model potentially reduces overall software costs and simplifies budgeting. More importantly, it eliminates the headaches of integrating disparate systems, which often requires technical expertise or third-party connectors.
• Seamless Data Flow: When tools are integrated, customer data flows seamlessly across the different modules. This means that a lead captured through a landing page can immediately enter the CRM, trigger an automated email sequence, and be available for a chatbot conversation, all without manual data transfer. This holistic view of the customer journey allows for truly personalized and timely communication.
• Enhanced Customer Experience: By allowing businesses to “automatically send personalized offers just in time via a customer’s preferred communication channel,” SendPulse enables a superior customer experience. Customers receive relevant messages through the channels they prefer, leading to higher engagement and satisfaction. For example, if a customer primarily interacts via a chatbot, a follow-up offer can be delivered through that channel rather than an email they might miss.
• Streamlined Workflow and Increased Efficiency: The platform’s emphasis on “sales pipeline automation” and interconnected tools means that marketing and sales teams can work more efficiently. Automation reduces manual tasks, frees up time, and ensures that leads are nurtured consistently. This can lead to faster sales cycles and improved productivity. For instance, automating lead qualification via chatbots before handing them off to sales reps can save significant time.
• Unified Reporting and Analytics: An integrated platform provides a centralized dashboard for performance monitoring. Instead of piecing together data from different sources, users can view comprehensive reports across all channels. This unified view allows for better insights into overall marketing effectiveness and helps identify the most impactful strategies across the entire customer lifecycle.
• Scalability with Built-in Features: Starting with a generous free plan and offering easy upgrades allows businesses to grow within the SendPulse ecosystem without the need to migrate data or learn new platforms as their needs evolve. This long-term scalability makes it an attractive choice for businesses anticipating growth.

Potential Considerations and Limitations

While SendPulse presents a compelling all-in-one solution, it’s important to consider potential limitations or areas where a more specialized tool might offer deeper functionality.

• Depth vs. Breadth: As an all-in-one platform, SendPulse offers a breadth of features. However, for highly specialized needs, individual dedicated tools might offer more advanced, niche functionalities. For example, a dedicated enterprise-level CRM might have more complex reporting or customization options than SendPulse’s integrated CRM. Similarly, a standalone video marketing platform might offer more advanced video editing or hosting features than the online course builder.
• Customization Limitations: While drag-and-drop editors are user-friendly, they often come with certain design and functionality limitations compared to custom coding or more flexible website builders. Users with very specific branding or complex interactive elements might find themselves constrained.
• Learning Curve for All Features: While individual features might be easy to use, mastering the entire suite of integrated tools – from email automation to chatbot flows and CRM management – could still present a learning curve, especially for new marketers. The platform’s extensive knowledge base and 24/7 support are crucial here.
• Integration Ecosystem Beyond SendPulse: While SendPulse emphasizes its internal integrations, businesses often rely on a wider ecosystem of third-party tools e.g., specific e-commerce platforms, accounting software, advanced analytics tools. The homepage doesn’t detail the extent of external integrations available, which could be a factor for businesses with complex existing tech stacks. “Save time with free integrations” refers to internal integrations, which is great, but external API access or Zapier integrations would be important to explore.
• Pricing Structure for High Volume: While the free plan is generous, businesses with very high volumes of emails, subscribers, or advanced SMS needs will need to upgrade to paid plans. It’s crucial for potential users to thoroughly review the pricing tiers to understand the cost implications as their usage scales. While it aims for cost-effectiveness, the exact pricing relative to direct competitors for specific feature sets would need a detailed comparison.
• Specificity of AI Features: While ChatGPT integration for chatbots is exciting, the specific depth of AI integration across other features e.g., AI-powered content generation for emails, predictive analytics within the CRM isn’t extensively detailed. The effectiveness of AI features often depends on their precise implementation and training data.

In summary, SendPulse offers a powerful, integrated solution that can significantly benefit businesses looking to consolidate their digital marketing efforts.

Its strength lies in its ability to provide core marketing and sales tools under one roof, backed by automation and a user-friendly interface.

However, like any all-in-one platform, potential users should weigh its breadth of features against the potential need for highly specialized functionalities offered by standalone tools.

What Makes SendPulse Stand Out?

• Generous Free Tier: The most immediate standout feature is the free plan, offering a substantial 15,000 emails per month and 3 chatbots, plus a CRM and landing page builder, all without requiring a credit card. This is significantly more generous than many competitors who either offer very limited free plans or only time-bound trials. This low barrier to entry allows businesses to thoroughly test the platform’s core functionalities before committing financially.
• True Multichannel Integration: Unlike platforms that merely offer multiple tools, SendPulse emphasizes their built-in integration. The seamless flow of data between the CRM, email service, and chatbot builder means that communication can be triggered and tracked consistently across channels. For instance, being able to communicate with customers “directly from their CRM contact cards” via email or chatbot highlights a cohesive user experience that saves time and improves personalization. This “no integrations required” for internal tools is a powerful selling point.
• Versatile AI-Powered Chatbots: The inclusion of ChatGPT integration for their chatbots elevates their conversational AI capabilities. This moves beyond basic automated replies, allowing for more natural, intelligent, and context-aware interactions. For businesses looking to enhance customer support and lead qualification with cutting-edge AI, this is a significant advantage.
• Online Course Builder Inclusion: The integration of an online course builder is a unique offering among typical marketing automation platforms. This positions SendPulse not just as a marketing tool but also as a platform for monetizing knowledge and expertise, directly appealing to educators, coaches, and content creators. It provides an end-to-end solution for creating, marketing, and selling online courses.
• Focus on Sales Pipeline Automation: While many platforms offer CRM, SendPulse specifically highlights “sales pipeline automation for contact management workflow automation.” This focus on automating the lead journey and deal management within the CRM reinforces its utility for sales teams, ensuring leads move efficiently through the funnel and sales opportunities are maximized.
• 24/7 Multilingual Support: The provision of 24/7 customer support in five languages is a significant differentiator, especially for a global user base. This ensures that users can receive assistance regardless of their time zone or preferred language, minimizing downtime and frustration.
• Holistic Approach to Customer Journey: SendPulse aims to cover the entire customer journey, from initial lead capture landing pages, subscription forms to engagement email, chatbots, web push, SMS and retention CRM, personalized offers. This comprehensive approach means businesses can manage almost every touchpoint from a single platform, ensuring a consistent brand experience.

These unique selling propositions collectively position SendPulse as a highly competitive and valuable tool for businesses seeking an integrated, scalable, and user-friendly solution for their digital marketing and sales efforts.

Frequently Asked Questions

Is SendPulse truly free to start using?

Yes, SendPulse offers a free plan that allows you to start using their core tools without any credit card required.

This free tier includes 15,000 emails per month, 3 chatbots, a free landing page builder, and their CRM system.

What marketing channels does SendPulse support?

SendPulse supports a wide range of marketing channels including email marketing, chatbots for Facebook Messenger, Instagram, Telegram, WhatsApp, and web, web push notifications, and bulk SMS campaigns available on paid plans.

Can I build landing pages with SendPulse?

Yes, SendPulse includes a free landing page builder that allows you to create one website/landing page to promote your brand’s products and services, even on the free plan.

Does SendPulse have a CRM system?

Yes, SendPulse offers a comprehensive CRM system integrated with its other tools.

It allows you to manage your sales pipeline, track deals, manage contacts, and monitor communication history.

Are SendPulse’s tools integrated with each other?

Yes, SendPulse emphasizes that all its tools are pre-integrated with each other.

For example, their CRM system, chatbot builder, and email marketing service have built-in integrations, allowing for seamless communication directly from customer contact cards.

What kind of automation features does SendPulse offer?

SendPulse provides sales pipeline automation for contact management workflow, automated email sequences, and automated chatbot replies.

It helps in sending personalized offers and moving leads down the sales pipeline automatically. Byte.com Reviews

Can I create and sell online courses with SendPulse?

Yes, SendPulse includes an online course builder that enables you to create, host, and sell your online courses directly from their platform, making it suitable for eLearning businesses and experts.

What is the limit for free emails with SendPulse?

The free plan allows you to send up to 15,000 emails per month, covering both marketing and transactional campaigns.

Does SendPulse offer customer support?

Yes, SendPulse provides 24/7 customer support via chat or form, available in five languages.

They also offer a comprehensive knowledge base with how-to guides.

Can I use SendPulse for web push notifications?

Yes, SendPulse supports web push campaigns, allowing you to send instant browser notifications directly to the desktops of up to 10,000 subscribers on the free plan.

Is SendPulse suitable for small businesses?

Yes, with its generous free plan and scalable features, SendPulse is well-suited for small businesses, startups, and individual entrepreneurs looking for an all-in-one marketing solution without a high initial investment.

Does SendPulse require a credit card to sign up for the free plan?

No, SendPulse explicitly states that no credit card is required to sign up for their free plan.

Can I manage my team’s workflow in SendPulse?

Yes, you can invite colleagues to your CRM system within SendPulse to manage their workflow, track campaigns, and monitor deal effectiveness, enhancing team collaboration.

How does SendPulse help with lead generation?

SendPulse aids lead generation through various tools like subscription forms with customized display conditions, landing page builders, and chatbots designed for lead qualification and data collection.

Can I personalize communication with clients using SendPulse?

Yes, SendPulse allows you to segment your audience and personalize communication based on clients’ sales pipeline stage, personal data like name, and order history, encouraging customer loyalty. Intention.com Reviews

Does SendPulse integrate with ChatGPT for chatbots?

Yes, SendPulse’s chatbot builder offers integration with ChatGPT, allowing for more intelligent, natural, and automated replies from your chatbots.

What kind of analytics and reporting does SendPulse provide?

SendPulse offers powerful built-in tools to monitor and analyze your marketing performance, including detailed reports, insights into user interaction with elements, and audience analysis to maximize marketing efforts.

Can I send SMS campaigns with SendPulse?

Yes, you can send bulk SMS campaigns with SendPulse, although this feature is typically available on their paid subscription plans.

Is SendPulse good for e-commerce businesses?

Yes, SendPulse can be beneficial for e-commerce businesses by providing tools for lead generation, customer engagement through multiple channels email, chatbots, web push, SMS, and sales pipeline automation, all crucial for driving sales and customer retention.

How does SendPulse help in customer retention?

SendPulse aids customer retention through personalized communication, automated follow-ups, and the ability to segment audiences for targeted promotional and transactional campaigns based on customer data and history.