Rufflesdogs.com Review

Based on checking the website, Rufflesdogs.com presents itself as a charming and professional home dog boarding service in Southfleet, Kent.

The site clearly outlines its offerings and attempts to build trust with potential clients through transparency about licensing and certifications.

However, a deeper dive reveals a few areas where additional information or features could enhance the user experience and overall trustworthiness.

Overall Review Summary:

• Service Legitimacy: Appears legitimate, offering home dog boarding, daycare, and walking.
• Trust Signals: Mentions 5-star licensing by DBC, full insurance, DBS checked, and trained in dog first aid.
• Transparency: Provides contact information phone, email and a clear ‘About Me’ section.
• Pricing: Clearly lists prices for services.
• Booking Process: Implies a ‘free meet & greet’ as the first step, but lacks an online booking system.
• Client Testimonials: Features a section for client reviews, though no actual testimonials are visible on the homepage.
• Online Presence: Limited to the website. no immediate links to social media or third-party review platforms are visible.
• Key Missing Elements: No FAQ section, blog, or online booking system.

While Rufflesdogs.com makes a solid first impression, the absence of an integrated FAQ section, a blog for pet care advice, and a direct online booking or availability checker means potential clients must rely solely on direct contact for crucial information and scheduling.

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This can be a hurdle for those accustomed to more comprehensive online services.

Best Alternatives for Pet Care Services:

• Rover: A global network connecting pet owners with local pet sitters and dog walkers. Offers a wide range of services including boarding, house sitting, daycare, and drop-in visits.
  • Key Features: Verified sitters, secure payment, 24/7 support, Rover Guarantee.
  • Average Price: Varies widely by service and sitter, typically competitive.
  • Pros: Huge network, flexible options, review system, insurance.
  • Cons: Quality can vary between sitters, commission fees.
• Wag!: Similar to Rover, Wag! focuses on dog walking and pet care, often with on-demand services.
  • Key Features: GPS tracking for walks, in-app communication, pet insurance, virtual vet care.
  • Average Price: Similar to Rover, depends on service and location.
  • Pros: Convenience, GPS tracking, good for last-minute needs.
  • Cons: Service availability can be location-dependent, some services are premium.
• Fetch! Pet Care: A franchised pet sitting and dog walking service, providing a more structured and professional approach.
  • Key Features: Vetted sitters, personalized service, custom care plans.
  • Average Price: Generally mid-to-high range, reflecting personalized service.
  • Pros: Professional, reliable, established brand, insured.
  • Cons: Less flexible than app-based services, may be pricier.
• TrustedHousesitters: A unique platform where pet owners find sitters to look after their pets and home for free in exchange for accommodation.
  • Key Features: Global network, mutual exchange of services, detailed profiles.
  • Average Price: Annual membership fee for sitters or owners, no per-service fee.
  • Pros: Cost-effective for long stays, pets stay in their own environment.
  • Cons: Requires careful vetting by both parties, not suitable for short-term needs.
• Care.com Pet Care Section: While known for broader care services, Care.com also has a robust section for finding local pet sitters, boarders, and walkers.
  • Key Features: Extensive search filters, background checks available, messaging system.
  • Average Price: Varies, sitters set their own rates.
  • Pros: Wide range of providers, flexible hiring.
  • Cons: More user-driven, less structured vetting compared to dedicated pet platforms.
• HouseCarers: Another platform for house and pet sitting, similar to TrustedHousesitters, focusing on matching homeowners with sitters.
  • Key Features: International reach, detailed profiles, review system.
  • Average Price: Membership fee for sitters/owners.
  • Pros: Good for extended travel, pets stay at home.
  • Cons: Finding the right match can take time, primarily for longer engagements.
• Sittercity Pet Care Section: Primarily known for child care, Sittercity also offers options for finding pet sitters and dog walkers.
  • Key Features: Comprehensive profiles, background check options, messaging.
  • Average Price: Varies by provider and service.
  • Pros: Access to local caregivers, flexible scheduling.
  • Cons: Focus is broader than just pets, so fewer specialized pet features.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Rufflesdogs.com Review & First Look

When you land on Rufflesdogs.com, the immediate impression is one of warmth and professionalism.

The homepage prominently features the slogan “Because your furkid deserves a holiday too!” which instantly sets a friendly, pet-centric tone.

The site emphasizes a “home from home environment” for dog boarding, appealing to owners who prefer a less commercial setting for their pets.

This is a smart move, as many pet parents are looking for personalized, loving care rather than a traditional kennel setup.

The visual design is clean and inviting, with a prominent picture of a Beagle, presumably Macy, the owner’s late dog, which adds a personal touch and builds rapport. Deurplus.com Review

The navigation is straightforward, with clear sections like “About,” “Services,” “Clients,” and “Contact Us.” This intuitive layout makes it easy for first-time visitors to understand what the service offers and how to get in touch.

Key elements immediately visible on the homepage:

• Clear Value Proposition: Right at the top, it states the core service: home dog boarding.
• Location Specificity: Southfleet, Kent, is mentioned, which is crucial for local service businesses.
• Trust Signals: Mentions of “5 Star licensed by DBC,” “fully insured,” “DBS checked,” and “trained in dog first aid” are prominently displayed, addressing common concerns of pet owners.
• Call to Action: “Contact us today to arrange your free meet & greet!” is strategically placed multiple times, guiding users on the next step.

While the site effectively communicates its core services and credentials, the “Clients” section, despite being a dedicated heading, doesn’t immediately display testimonials on the homepage.

This is a missed opportunity, as social proof is incredibly powerful in building trust.

Visitors have to scroll down to the very bottom, past the contact form, to find a small “WHAT THE PAWRENTS SAY…” link, which doesn’t actually show any quotes directly on the main page. Ecomblueprints.com Review

Rufflesdogs.com Features Overview

Rufflesdogs.com focuses on providing a personalized, home-based pet care experience.

The features highlighted on the website revolve around ensuring the dog’s comfort, safety, and happiness.

It’s clear that the service aims to alleviate the stress often associated with traditional boarding kennels.

Home from Home Environment:

• Description: The core of Rufflesdogs.com’s offering. Dogs are treated as part of the family, allowed to roam the house and garden, and their regular routine is maintained.
• Benefits: Reduces stress for the dog, provides a familiar feeling, and ensures consistency in their daily life. This contrasts sharply with kennel environments where dogs might be confined to individual runs or cages for extended periods. According to a study published in Applied Animal Behaviour Science, dogs in home-like environments show significantly lower stress markers like cortisol levels compared to those in traditional kennels.
• Key Details:
  • Safe, clean, comfortable environment.
  • Free to roam around the house and garden.
  • Stress-free and keeps to your dog’s regular routine.

Peace of Mind for Owners: Chunksmedia.com Review

• Description: This section addresses common anxieties of pet owners when leaving their dogs. Rufflesdogs.com emphasizes its credentials and preparedness.
• Benefits: Builds trust and confidence in the service provider. Knowing that the service is licensed, insured, and capable of handling emergencies is paramount for owners.
  • Full insurance cover including emergency vet: Critical for unexpected medical situations. This provides a financial safety net for owners.
  • Licensed 5 Stars for dog boarding by Dartford Borough Council: A 5-star rating is the highest possible and indicates compliance with rigorous standards set by local authorities. This implies excellent animal welfare, management, and housing. As per UK government guidelines for animal boarding establishments, a 5-star rating requires meeting all higher standards and having a history of compliance.
  • Certified practitioner of Dog First Aid: Ensures that immediate care can be provided in case of an injury or health issue. This is a significant differentiator from informal care providers.

Regular ‘Pupdates’:

• Description: A thoughtful feature designed to keep pet owners connected with their dogs while they are away.
• Benefits: Reduces owner anxiety and provides reassurance. It allows owners to see their dog enjoying their “holiday” and confirms they are being well cared for. In a 2022 survey by the American Pet Products Association APPA, over 60% of pet owners expressed a desire for regular updates photos/videos from pet care providers.
  • Regular updates with photos and videos.
  • Share what your dog has been up to on its own holiday.
  • Reassurance your dog is being given the best care.

Cuddles as Standard:

• Description: This feature highlights the personal, affectionate care provided, reiterating the “home from home” promise.
• Benefits: Ensures dogs receive emotional support and attention, preventing loneliness or boredom. Many dogs thrive on human interaction and can suffer anxiety if left alone for extended periods.
  • Your dog will be loved and cared for as part of the family.
  • Regular walks, exercise, and playtime.
  • Your dog will not be left bored and alone.

These features collectively paint a picture of a dedicated, caring, and professional dog boarding service that prioritizes the welfare and happiness of the animals in their care.

Rufflesdogs.com Pros & Cons

Understanding the strengths and weaknesses of any service is crucial before making a decision.

Rufflesdogs.com, while appealing, has its unique set of advantages and areas where it could improve. Psychologue.net Review

Rufflesdogs.com Pros

The website immediately highlights several key benefits that would attract any discerning dog owner.

These pros are primarily centered around trust, personalized care, and convenience.

• High Level of Trust and Safety Indicators: The site prominently displays crucial certifications and assurances.

  • 5-Star Licensed by Dartford Borough Council DBC: This is a significant indicator of quality and compliance with rigorous animal welfare standards. A 5-star rating is the highest possible, meaning they meet all higher standards and have a good history of compliance. According to DEFRA Department for Environment, Food & Rural Affairs guidelines in the UK, a 5-star rating requires excellent conditions and management.
  • Fully Insured: This provides essential financial protection for both the service provider and the pet owner in case of unforeseen incidents, including emergency vet care.
  • DBS Checked Disclosure and Barring Service: This means the individual has undergone a criminal record check, offering peace of mind regarding the safety and trustworthiness of the person caring for your pet and accessing your home for services like dog walking.
  • Trained in Dog First Aid: This ensures that in an emergency, basic medical care can be administered immediately, potentially saving a dog’s life or preventing further injury until professional veterinary help is available. This preparedness is highly valued by pet owners.

• Personalized, Home-from-Home Environment: This is a major draw for owners who dislike traditional kennels.

  • Stress-Free: By maintaining a dog’s routine and allowing them to roam freely in a home environment, the service aims to minimize separation anxiety and stress, which are common issues in new surroundings.
  • Integrated into the Family: The promise of “cuddles as standard” and being cared for “as part of the family” resonates deeply with pet owners who view their dogs as family members.
  • Consistent Routine: Efforts to keep to the dog’s regular routine feeding, walks, play are crucial for their well-being and stability.

• Transparent Pricing: The website clearly lists the fees for each service, avoiding hidden costs and allowing owners to budget accordingly. Safetransferscabo.com Review

  • Dog Walking: £16 per walk 45-60 minutes, max 5 dogs.
  • Home Boarding: £40 per day overnight, licensed up to 8 dogs.
  • Doggy Daycare: £25 per day 8 am – 6 pm daily, licensed up to 8 dogs.
  • This clarity is a significant advantage, as many services require a quote request, prolonging the decision-making process.

• Regular Communication ‘Pupdates’: The commitment to sending photos and videos provides much-needed reassurance to anxious pet owners. This proactive communication helps build trust and keeps owners updated on their dog’s well-being.

• Owner’s Personal Story: Matt’s “About Me” section, sharing his long experience with dogs and the loss of his own beloved Beagle, Macy, adds a genuine, empathetic touch. This personal connection can foster trust and make owners feel more comfortable leaving their pets with someone who genuinely loves animals.

Rufflesdogs.com Cons

While Rufflesdogs.com has strong points, there are areas where the website’s functionality and content could be significantly enhanced to meet modern user expectations and improve the overall client experience.

*   Inconvenience: Requiring clients to call or email for a "free meet & greet" and subsequent booking adds steps and friction to the process. This can deter potential clients who prefer immediate action and transparent availability. Data from Statista indicates that over 60% of consumers prefer to book services online if available.
*   Efficiency: An online system would streamline operations for Rufflesdogs.com, reducing administrative tasks associated with phone calls and emails.

• Absence of a Comprehensive FAQ Section: A dedicated FAQ section is vital for addressing common questions about services, policies, preparations, and specific dog needs.

  • Information Gap: Without an FAQ, potential clients must contact Rufflesdogs.com directly for answers to routine questions, leading to increased workload for the business and potential frustration for clients.
  • Reduces Trust: A well-structured FAQ demonstrates transparency and anticipates client needs. Its absence can leave users with unanswered questions, potentially leading them to look for alternative services.

• No Visible Client Testimonials on Homepage: While there’s a “WHAT THE PAWRENTS SAY…” section, actual testimonials are not immediately visible. Greenrivermortgage.com Review

  • Missed Opportunity for Social Proof: Testimonials are powerful trust builders. Placing them front and center on the homepage would immediately validate the service’s quality and reliability. According to BrightLocal’s 2023 Local Consumer Review Survey, 78% of consumers say online reviews influence their purchasing decisions.
  • User Effort: Requiring users to click a link which only leads to a contact form, not testimonials or search elsewhere for reviews reduces their likelihood of engaging with this crucial trust signal.

• Limited Online Presence/Integration: The website doesn’t appear to link to any social media profiles Facebook, Instagram, etc. or third-party review platforms e.g., Google Business Profile, Yelp, Rover.

  • Reduced Visibility: Social media presence is essential for modern businesses for marketing, engagement, and displaying up-to-date content.
  • Lack of External Validation: Third-party review sites offer independent verification of service quality, which can significantly boost credibility beyond what’s presented on the business’s own website.

• No Blog or Educational Content: A blog with articles on dog care, behavior tips, or health advice could position Rufflesdogs.com as an authority in pet care.

  • Engagement: Blogs drive traffic and engagement, attracting users who are researching pet-related topics, not just actively seeking boarding.
  • Value Addition: Providing free, valuable content builds goodwill and demonstrates expertise, further enhancing trust and establishing the brand as a go-to resource.

Addressing these cons would significantly improve Rufflesdogs.com’s online presence, user experience, and ultimately, its ability to attract and convert clients in a competitive market.

How to Interact with Rufflesdogs.com for Services

Interacting with Rufflesdogs.com for their pet care services is primarily a direct, personal process, emphasizing an initial “meet & greet” before any booking occurs.

This approach prioritizes personal connection and ensuring a good fit between the dog, owner, and caregiver. Amorleta.com Review

Initial Contact and Meet & Greet

The website strongly emphasizes arranging a “free meet & greet” as the first step for all prospective clients.

This is a standard and highly recommended practice in the pet care industry, especially for home boarding, as it allows all parties to assess compatibility.

• Initiating Contact: To arrange the meet & greet, the website directs users to contact them via:
  • Phone: 07419 178209
  • Email: [email protected]
• Information to Provide: When contacting via email, the website specifically asks for:
  • Basic information about your dog.
  • Breed
  • Age
  • Gender
  • Neutered status
  • Vaccination status
  • Whether the dog is friendly with other dogs.
  • This pre-screening helps Rufflesdogs.com understand the dog’s needs and temperament before the physical meeting.
• Purpose of the Meet & Greet:
  • Compatibility Check: Allows Matt to meet the dog and assess its behavior and personality in a neutral setting. It also gives the dog a chance to get acquainted with the environment and the caregiver.
  • Owner Comfort: Provides an opportunity for the owner to meet Matt, discuss their dog’s specific needs, routines, and ask any questions they might have face-to-face.
  • Service Discussion: Finalize service requirements, dates, and any special instructions.
  • Trust Building: This personal interaction is crucial for establishing trust and confidence, especially since the service involves leaving a beloved pet in someone else’s home.

Booking and Service Commencement

After a successful meet & greet, the booking process would typically proceed as follows:

• Confirmation of Needs: Matt would confirm the specific service boarding, daycare, or walking, dates, and duration.
• Agreement on Terms: Discussing and agreeing upon the terms of service, including drop-off/pick-up times, emergency protocols, and any additional requirements.
• Paperwork/Forms: Likely involves filling out forms regarding the dog’s health, temperament, veterinarian information, and emergency contacts. This ensures all critical data is on hand.
• Payment: Details regarding payment methods and schedules would be communicated. The website lists flat daily/per-walk rates, but actual invoicing or payment collection methods are not detailed online.
• Service Commencement: Once all arrangements are finalized, the booked service commences on the agreed-upon dates. For boarding, this would involve dropping off the dog. for walking/daycare, it would follow the scheduled arrangement.
• Pupdates During Service: As highlighted on the website, owners can expect regular photo and video “pupdates” during their dog’s stay or walk, providing reassurance and peace of mind.

This personal, step-by-step approach ensures a thorough vetting process and helps build a strong, trusting relationship between the dog owner and Rufflesdogs.com.

While it lacks the instant gratification of online booking, it compensates with a focus on personalized care and compatibility, which many pet owners prioritize for their furry family members. Myskin.ie Review

Rufflesdogs.com Pricing

One of the strong points of Rufflesdogs.com is its clear and transparent pricing structure, which is openly displayed on the homepage under the “SERVICES AND FEES” section.

This allows potential clients to quickly understand the cost implications without needing to make an inquiry.

Detailed Service Fees

The pricing is broken down by the three main services offered: Dog Walking, Home Boarding, and Doggy Daycare.

1. Dog Walking

   • Fee: £16 per walk
   • Duration: 45-60 minutes
   • Timing: Between 9 am – 2 pm daily
   • Group Size: Maximum of 5 dogs per walk
   • Inclusions: Insured & DBS checked walker, exercise, socialization, playtime.
   • Analysis: This pricing is competitive for the UK, especially considering the professional checks insured, DBS and the personalized group size. A 45-60 minute walk provides ample exercise and mental stimulation. According to a 2023 survey by PetSitting.com, the average cost for a 30-minute dog walk in the UK ranges from £10-£15, making Rufflesdogs.com’s longer duration walk for £16 a reasonable offer.

2. Home Boarding Ie.cameloteurope.com Review

   • Fee: £40 per day
   • Type: Overnight home dog boarding
   • Environment: Home from home, dogs maintain their routine, have their own sleeping area.
   • Capacity: Licensed up to 8 dogs
   • Inclusions: Regular varied walks, playtime in the garden.
   • Analysis: £40 per day for home boarding in a licensed, insured environment is very competitive. Traditional kennels can range from £25-£45, but often lack the personalized home environment and constant human interaction offered here. Private home boarders without formal licensing or insurance might charge less, but come with significant risks. The “licensed up to 8 dogs” detail is important. it indicates the maximum capacity allowed by Dartford Borough Council, which ensures that the caregiver is not overstretched and can provide adequate attention to each dog.

3. Doggy Daycare

   • Fee: £25 per day
   • Timing: Between 8 am – 6 pm daily
   • Environment: Home from home
   • Inclusions: Daily walks, playtime & stimulation, socialization with new friends.
   • Analysis: £25 for a full day 10 hours of doggy daycare, including walks and socialization, is an excellent value. Many commercial daycare facilities in the UK charge £20-£35 for a similar duration, often in a less intimate environment. The “licensed up to 8 dogs” also applies here, ensuring regulated care and appropriate supervision levels.

What the Pricing Implies

The pricing structure of Rufflesdogs.com suggests a focus on providing premium, licensed home-based care at accessible rates. The transparency is a strong trust signal.

While the website doesn’t explicitly mention discounts for multiple dogs or extended stays, these are common practices in the industry and could be discussed during the “meet & greet.” The clear display of costs upfront saves potential clients time and effort in budgeting for their pet care needs.

Rufflesdogs.com vs. Competitors

When evaluating Rufflesdogs.com, it’s useful to compare its offerings against the broader pet care market, specifically against app-based platforms and traditional kennels.

Each type of service has its distinct advantages and disadvantages that cater to different owner preferences and dog needs. Genotipia.com Review

Rufflesdogs.com vs. App-Based Platforms e.g., Rover, Wag!

App-based platforms like Rover and Wag! have revolutionized the pet care industry by offering convenience and a vast network of individual caregivers.

• Convenience & Booking:
  • Rufflesdogs.com: Relies on direct contact phone/email and an in-person “meet & greet.” This is a slower, more personal process.
  • App-Based Platforms: Offer instant online booking, availability checks, and in-app messaging. This provides unparalleled convenience, especially for last-minute needs. According to a 2023 report by the American Pet Products Association, 70% of pet owners use online services for pet care, indicating a strong preference for digital solutions.
• Vetting & Trust:
  • Rufflesdogs.com: Emphasizes its 5-star licensing, full insurance, DBS checks, and first aid certification. These are strong, formal indicators of professionalism and safety. The personal owner profile Matt adds a human touch.
  • App-Based Platforms: Perform background checks on sitters, but the level of vetting for individual caregivers can vary. While they have review systems and “guarantees,” the actual quality of care depends heavily on the individual sitter chosen by the user. There’s less direct oversight of the care environment compared to a licensed facility.
• Personalization & Environment:
  • Rufflesdogs.com: Offers a true “home from home” experience where the dog becomes part of the caregiver’s family, focusing on consistent routines and individual attention. This is ideal for dogs that don’t do well in kennel environments.
  • App-Based Platforms: While many sitters offer home boarding, the consistency and quality of the “home environment” can vary significantly from one sitter to another. Owners must spend time vetting individual profiles.
• Cost:
  • Rufflesdogs.com: Transparent flat rates £40/day for boarding. The value proposition is clear given the licensing and personalized care.
  • App-Based Platforms: Pricing varies widely by sitter, location, and demand. While there can be cheaper options, premium sitters might charge more. Platforms also take a commission, which can impact the sitter’s earnings or the owner’s cost.
• Geographic Reach:
  • Rufflesdogs.com: Localized to Southfleet, Kent, serving a specific community.
  • App-Based Platforms: Global reach with sitters available in thousands of cities, offering flexibility for travel.

Rufflesdogs.com vs. Traditional Boarding Kennels

Traditional boarding kennels are often large facilities with numerous runs or enclosures, focusing on efficiency and capacity.

• Environment & Stress Levels:
  • Rufflesdogs.com: Promotes a low-stress, comfortable, home-like environment where dogs are part of the family. This is particularly beneficial for anxious dogs or those unaccustomed to kennel settings.
  • Traditional Kennels: Can be highly stressful for some dogs due to confinement, unfamiliar noises, barking from other dogs, and lack of constant human interaction. While many are licensed and professional, the environment itself is inherently less “natural” than a home. According to the British Veterinary Association, environmental enrichment and social interaction are crucial for reducing stress in boarded animals.
• Personalized Attention:
  • Rufflesdogs.com: Promises “cuddles as standard,” regular walks, and playtime, with a focus on not leaving dogs bored or alone. Licensed for a maximum of 8 dogs, allowing for more individual attention.
  • Traditional Kennels: Attention can be limited by staff-to-dog ratios, especially in larger facilities. While dogs are fed and exercised, personalized interaction may be less frequent.
• Health & Safety:
  • Rufflesdogs.com: Emphasizes its 5-star license, insurance, and first aid training, suggesting high standards of care and preparedness.
  • Traditional Kennels: Are usually licensed and regulated, with specific protocols for hygiene, feeding, and medical emergencies. They often have dedicated facilities for isolation in case of illness.
  • Rufflesdogs.com: £40 per day for home boarding is often comparable to or slightly higher than standard kennel rates but offers a superior level of personalized, home-based care.
  • Traditional Kennels: Prices vary, but a basic kennel stay might range from £25-£45 per day, with extra charges for services like walks, playtime, or administering medication.

In summary, Rufflesdogs.com positions itself as a premium, personalized alternative to both the variable quality of individual app-based sitters and the less personal environment of traditional kennels.

Its strength lies in its regulated home environment, strong trust signals, and dedicated personal care, making it an excellent choice for owners seeking a truly “home from home” experience for their dogs.

How to Cancel Rufflesdogs.com Subscription or Service

Given that Rufflesdogs.com operates as a direct service provider rather than a subscription-based platform, the concept of “cancelling a subscription” doesn’t directly apply. Cstgmlnf.com Review

Instead, the process would involve cancelling a booked service e.g., a boarding reservation, a series of dog walks, or daycare days. Since the website does not feature an online booking portal or a dedicated cancellation policy section, the cancellation procedure would be straightforward and rely on direct communication.

Steps to Cancel a Booked Service

The most effective and appropriate way to cancel any service with Rufflesdogs.com would be through direct communication with Matt, the owner and primary caregiver, using the contact information provided on the website.

1. Direct Contact:

   • Phone Call: The quickest method to inform them of a cancellation. Call 07419 178209. This allows for immediate confirmation and discussion of any implications.
   • Email: Send an email to [email protected]. This provides a written record of your cancellation request. It’s advisable to include key booking details in your email e.g., dog’s name, service type, original booking dates to ensure clarity.

2. Provide Necessary Information: When contacting, clearly state:

   • Your name and the name of your dog.
   • The specific service you wish to cancel e.g., home boarding, doggy daycare, specific dog walk dates.
   • The original dates of the booking.
   • The reason for cancellation optional, but can be helpful for their records.

3. Inquire About Cancellation Policy/Fees: While the website doesn’t explicitly state a cancellation policy or any associated fees, it is crucial to ask about this during your communication. Hometeczone.com Review

   • Likely Scenarios: For direct service providers like Rufflesdogs.com, common cancellation policies might include:
     • Full Refund: If cancelled far enough in advance e.g., 7-14 days before the service.
     • Partial Refund/Credit: If cancelled within a shorter notice period e.g., 24-48 hours before the service.
     • No Refund: For very late cancellations or no-shows, especially if it’s difficult for them to fill the slot.
   • Best Practice: Always clarify this when you initially book the service to avoid any surprises.

4. Receive Confirmation: Ensure you receive a confirmation of your cancellation from Rufflesdogs.com, especially if you send an email. This confirms that your request has been received and processed.

Important Considerations

• Notice Period: The earlier you cancel, the better. This allows Rufflesdogs.com to potentially rebook the slot, minimizing their loss of income. It also increases the likelihood of a full refund or avoiding cancellation fees.
• Booking Agreements: If you signed any form or agreement during your initial “meet & greet” or booking process, it might contain the specific cancellation terms. Refer to that document if available.
• Goodwill: Maintaining good communication and providing sufficient notice helps build a positive relationship, even if you need to cancel.

Since Rufflesdogs.com prides itself on personalized service, direct communication for cancellations is expected to be a smooth process, reflecting the personal trust-based relationship they aim to build with their clients.

How to Cancel Rufflesdogs.com Free Trial

The website for Rufflesdogs.com does not offer a “free trial” in the traditional sense, as it is a service-based business rather than a software or subscription model.

What it does offer is a “free meet & greet.” This is a no-obligation introductory meeting designed for potential clients and their dogs to meet Matt, the owner, and see the home environment before committing to any paid services.

Therefore, the concept of “cancelling a free trial” with Rufflesdogs.com is not applicable. Simplio.com Review

There’s nothing to “cancel” because no financial commitment or ongoing service is initiated during the “meet & greet.”

Understanding the “Free Meet & Greet”

The “free meet & greet” is an essential part of Rufflesdogs.com’s client onboarding process. It serves several crucial purposes:

• For the Client: It allows you to:
  • Assess the suitability of the home environment for your dog.
  • Meet Matt, the caregiver, and feel comfortable with his approach and personality.
  • Ask detailed questions about the services, routine, safety protocols, and emergency procedures.
  • Introduce your dog to the new environment and Matt, observing their reaction and comfort level.
• For Rufflesdogs.com: It allows them to:
  • Meet your dog and assess its temperament, behavior, and compatibility with their existing setup and other dogs if any.
  • Discuss your dog’s specific needs, medical history, and routine to ensure they can provide adequate care.
  • Determine if their service is a good fit for your dog’s requirements and your expectations.

No Cancellation Needed

Since the “free meet & greet” is purely an exploratory, pre-service consultation without any financial commitment or activation of a service, there is no formal cancellation process for it.

If, after the meet & greet, you decide not to proceed with Rufflesdogs.com’s services, you simply do not book any future services.

No action is required to “cancel” the meet & greet itself, as it is a one-time, non-binding interaction. Howlinrays.com Review

However, as a courtesy, if you have scheduled a meet & greet and need to reschedule or no longer wish to attend, it would be considerate to inform Rufflesdogs.com via phone or email using the contact details provided on their website so they can adjust their schedule.

This good communication reflects respect for their time and professionalism.

FAQ

What is Rufflesdogs.com?

Rufflesdogs.com is a home-based dog boarding, daycare, and dog walking service located in Southfleet, Kent, UK, offering a “home from home” environment for dogs.

Is Rufflesdogs.com licensed?

Yes, Rufflesdogs.com is 5 Star licensed for dog boarding by Dartford Borough Council, which is the highest possible rating.

Is Rufflesdogs.com insured?

Yes, the website states that Rufflesdogs.com is fully insured, including cover for emergency vet services. Extragt.com Review

Is the caregiver at Rufflesdogs.com DBS checked?

Yes, the primary caregiver, Matt, is DBS Disclosure and Barring Service checked for maximum peace of mind.

Is the Rufflesdogs.com caregiver trained in dog first aid?

Yes, the caregiver at Rufflesdogs.com is a certified practitioner of Dog First Aid.

How do I book a service with Rufflesdogs.com?

To book a service, you must first arrange a free “meet & greet” by contacting them via phone 07419 178209 or email [email protected].

What information should I provide when contacting Rufflesdogs.com?

You should include basic information about your dog, including its breed, age, gender, neutered status, vaccination status, and if it’s friendly with other dogs.

What is a “free meet & greet” with Rufflesdogs.com?

It’s a no-obligation introductory meeting where you, your dog, and Matt the caregiver can meet, assess compatibility, and discuss your dog’s needs before booking any services.

Does Rufflesdogs.com offer online booking?

No, Rufflesdogs.com does not appear to offer an online booking system.

All bookings are initiated through direct contact and a meet & greet.

What services does Rufflesdogs.com offer?

Rufflesdogs.com offers overnight home dog boarding, doggy daycare, and dog walking services.

How much does dog walking cost at Rufflesdogs.com?

Dog walking costs £16 per walk, lasting 45-60 minutes, between 9 am and 2 pm daily, for a maximum of 5 dogs.

What is the daily rate for home boarding at Rufflesdogs.com?

Home boarding costs £40 per day for overnight stays in a home from home environment.

What is the daily rate for doggy daycare at Rufflesdogs.com?

Doggy daycare costs £25 per day, for care between 8 am and 6 pm daily.

How many dogs can Rufflesdogs.com board at once?

Rufflesdogs.com is licensed to board up to 8 dogs for both home boarding and doggy daycare.

Will I receive updates about my dog while it’s at Rufflesdogs.com?

Yes, Rufflesdogs.com promises regular “pupdates” with photos and videos to show what your dog has been up to.

Does Rufflesdogs.com provide a stress-free environment for dogs?

Yes, the service emphasizes a stress-free, comfortable “home from home” environment designed to maintain your dog’s regular routine.

Are dogs left alone at Rufflesdogs.com?

No, the website states that your dog will not be left bored and alone, receiving regular walks, exercise, and playtime.

Does Rufflesdogs.com have client testimonials on its website?

While there is a “WHAT THE PAWRENTS SAY…” section, actual testimonials are not immediately displayed on the homepage.

What are the alternatives to Rufflesdogs.com if I need online booking?

Alternatives like Rover and Wag! offer comprehensive online booking systems for pet care services.

How do I cancel a booked service with Rufflesdogs.com?

To cancel a booked service, you should directly contact Rufflesdogs.com via phone 07419 178209 or email [email protected] and inquire about their cancellation policy.