Based on looking at the website, Reviewshake.com presents itself as a comprehensive, all-in-one reputation management tool designed to help businesses generate, monitor, and manage online reviews across various platforms.

It aims to boost brand visibility and credibility by streamlining the process of acquiring customer feedback, enabling businesses to showcase positive testimonials, and providing tools to address negative ones effectively.

The platform emphasizes automation, detailed reporting, and multi-channel integration to give companies a 360-degree view of their online reputation, ultimately influencing consumer trust and conversion rates in an increasingly review-driven marketplace.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Understanding Reviewshake.com: The Core Offering

Reviewshake.com positions itself as a central hub for all things reputation management.

Reviewshake aims to simplify this complex ecosystem, providing businesses with the tools to actively cultivate and leverage their online presence.

What is Reputation Management Software?

Reputation management software, at its core, is a suite of tools designed to help businesses monitor, collect, and respond to customer feedback across various online platforms.

This includes review sites like Google, Yelp, Facebook, and industry-specific portals.

The goal is to proactively shape public perception, mitigate negative sentiment, and amplify positive experiences. Qotoqot.com Reviews

The Value Proposition: Why Businesses Need It

Consider this: 93% of consumers say online reviews influence their purchasing decisions, according to a recent BrightLocal survey. In a world where a single negative review can deter dozens of potential customers, actively managing your online reputation isn’t just an option—it’s a necessity. Reviewshake’s value proposition revolves around empowering businesses to:

Generate more reviews: Automate the process of asking customers for feedback.
Monitor all reviews: Keep tabs on what’s being said about your business across over 85 review sites.
Respond effectively: Address feedback, both positive and negative, to build trust and demonstrate customer care.
Showcase positive feedback: Integrate reviews into your website and social media to build social proof.
Track performance: Analyze trends and measure the impact of your reputation management efforts.

Key Features and Functionalities of Reviewshake.com

Reviewshake.com highlights several core features that underpin its comprehensive approach to reputation management.

These functionalities are designed to work in synergy, offering businesses a robust toolkit for managing their online brand narrative.

Automated Review Generation

This is often the bread and butter of any review management platform.

Reviewshake emphasizes its “auto-pilot” review generation capabilities, aiming to simplify the often tedious process of collecting feedback. Sentry.com Reviews

Automated Requests: The platform sends out gentle reminders via email or SMS to customers, prompting them to leave reviews. This drip-campaign approach is often more effective than a single request.
Customizable Templates: Businesses can tailor messaging to maintain brand consistency, ensuring requests align with their specific voice and style.
Landing Pages: Reviewshake can direct customers to a branded landing page where they can easily choose their preferred review platform, streamlining the process and increasing conversion rates.

Unified Review Monitoring and Tracking

Keeping track of reviews across dozens of platforms can be a full-time job.

Reviewshake addresses this by offering a centralized dashboard.

85+ Review Sites Monitored: This extensive coverage ensures businesses aren’t missing feedback from niche or industry-specific sites. This includes major players like Google My Business, Yelp, Facebook, and TripAdvisor, as well as many others.
Real-time Alerts: Users receive email notifications for new reviews, allowing for prompt responses. This is critical for managing negative feedback swiftly and acknowledging positive comments.
Sentiment Analysis Implied: While not explicitly stated as “sentiment analysis,” the focus on monitoring new reviews and communicating with customers implies the ability to gauge customer sentiment and identify trends in feedback.

Building Social Proof with Widgets and Video Reviews

Beyond just collecting reviews, Reviewshake focuses on leveraging them as a powerful marketing asset.

Website Widgets: Businesses can embed dynamic widgets on their websites to display positive reviews, instantly boosting credibility for new visitors. This can include star ratings, testimonials, and review carousels.
Social Media Integration: Easily “show off” good reviews across various social media platforms, extending their reach and impact.
Video Reviews: A standout feature, Reviewshake enables businesses to collect and embed video testimonials. Videos can increase conversion rates by over 80%, making this a potent tool for building trust and engagement. These recorded testimonials can be used for widgets, social media posts, and even advertisements, offering a more dynamic form of social proof.

In-depth Reporting and Analytics

Data-driven insights are crucial for understanding performance and making informed decisions.

Reviewshake provides reporting features to track progress. Contentfly.com Reviews

Personalized Reports: Generate visual reports that show review volume, average ratings, and trends over time.
Dynamic Date Ranges: The ability to adjust date ranges allows businesses to analyze performance over specific periods, useful for campaign tracking or seasonal analysis.
Competitive Benchmarking Implied: While not explicitly mentioned, comprehensive reporting often lends itself to understanding how your reputation compares to competitors, though this would likely require manual analysis.
Key Stats at a Glance: The platform promises 15 stats available at a glance, offering a quick overview of performance metrics.

Who is Reviewshake.com For? Target Audience Analysis

Reviewshake.com seems to cater to a broad spectrum of businesses, from small and medium-sized businesses SMBs to larger enterprises, all seeking to enhance their online reputation.

Small and Medium-Sized Businesses SMBs

For SMBs, managing online reviews can be overwhelming without a dedicated tool.

They often lack the resources or expertise to manually monitor multiple platforms.

Limited Resources: Reviewshake automates many tasks, freeing up valuable time for small business owners and their limited staff.
Cost-Effectiveness: Compared to hiring a dedicated reputation manager, a software solution can be a more budget-friendly option.
Local SEO Impact: Positive reviews significantly impact local search rankings, which is critical for brick-and-mortar SMBs.

Digital Agencies

Digital marketing agencies often manage the online presence of multiple clients.

Reviewshake provides a centralized platform for this. Donotpay.com Reviews

Client Management: Agencies can manage multiple client accounts from a single dashboard, streamlining their workflow.
Reporting for Clients: The reporting features enable agencies to easily demonstrate ROI to their clients, showcasing improvements in reputation.
Scalability: As agencies grow their client base, a tool like Reviewshake can scale with their needs.

Enterprises Potentially

While the focus appears to be on SMBs, larger organizations with multiple locations could also benefit.

Multi-Location Management: The FAQ mentions the ability to add more locations to a plan, suggesting scalability for larger operations.
Brand Consistency: Ensures a consistent approach to reputation management across all business units.

The Importance of Online Reviews in Today’s Market

It’s impossible to discuss Reviewshake.com without deeper into why online reviews are so critically important in the first place. They are no longer just a nice-to-have.

They are a fundamental component of business success.

Impact on Consumer Trust and Purchasing Decisions

As highlighted earlier, the vast majority of consumers consult reviews before making a purchase.

Credibility: Reviews act as independent validation. When potential customers see positive feedback from others, it builds immediate trust.
Risk Reduction: For consumers, reviews reduce the perceived risk of a purchase. They offer insights into product quality, customer service, and overall experience.
Conversion Rates: Businesses with a strong average star rating and a high volume of reviews often see significantly higher conversion rates. Studies show that businesses with at least 50 reviews can see a 4.6% increase in conversion rates, according to Spiegel Research Center.

Influence on Search Engine Optimization SEO

Online reviews are a significant, albeit often overlooked, factor in local SEO. Instaread.com Reviews

Local Pack Rankings: Google heavily favors businesses with numerous, positive reviews in its local search results the “Local Pack”.
Relevance and Authority: Reviews signal to search engines that a business is active, relevant, and trustworthy, which can improve organic rankings.
Increased Click-Through Rates: Businesses with higher star ratings in search results tend to attract more clicks, further boosting their visibility.

Customer Feedback and Business Improvement

Beyond marketing, reviews provide invaluable direct feedback from customers.

Identifying Strengths and Weaknesses: Patterns in reviews can highlight areas where a business excels and areas that need improvement.
Service Recovery: Negative reviews, when handled correctly, offer an opportunity to turn a dissatisfied customer into a loyal one by addressing their concerns publicly and effectively. 45% of consumers say they’re more likely to visit a business if it responds to negative reviews.
Product/Service Development: Feedback can directly inform decisions about new product offerings or service enhancements.

Customization and Integration Capabilities

A key aspect of any modern software tool is its ability to integrate with existing workflows and adapt to a business’s unique brand.

Reviewshake addresses this through customization options and implied integration potential.

Branding and Customization

Maintaining brand consistency is paramount, especially when communicating with customers about their experience.

Customizable Review Pages: The ability to tailor the look and feel of review request landing pages and widgets to match a business’s branding. This includes logos, colors, and messaging.
Personalized Communication: Customizing email and SMS templates ensures that review requests align with the brand’s voice, rather than feeling generic.

API and Integrations Implied

While the website doesn’t explicitly list a vast array of direct integrations with CRM or marketing automation platforms, the nature of the tool suggests a need for some level of connectivity. Billshark.com Reviews

Zapier Compatibility Potential: Many SaaS tools integrate with Zapier, which would allow for connections to hundreds of other applications e.g., automatically sending review requests upon customer checkout from an e-commerce platform.
CRM Integration Desirable: Direct integration with common CRM systems would allow businesses to trigger review requests directly from their customer management workflows, a highly valuable feature for many.
Website Embeds: The review widgets and video embeds are a direct form of integration, seamlessly blending review content into a business’s existing web presence.

Pricing Structure and Value for Money

While specific pricing tiers are not readily available on the homepage, the mention of “14-day free trial” and the ability to “buy additional email and SMS credits” or “add more locations” provides clues about their pricing model.

Free Trial and Tiered Plans

14-Day Free Trial: This is standard practice for SaaS products, allowing potential customers to test the features and see if it fits their needs before committing.
Tiered Subscriptions: It’s highly probable that Reviewshake operates on a tiered subscription model, with different price points based on features, number of locations, review volume, and email/SMS credits. This allows businesses of various sizes to choose a plan that aligns with their budget and requirements.

Understanding Credit Usage Email/SMS

The option to buy additional credits suggests that email and SMS outreach might be metered or have caps within certain plans.

Volume-Based Pricing: Businesses with high customer turnover or aggressive review generation goals might need to purchase more credits, indicating a volume-based component to their pricing.
Cost Efficiency: For smaller businesses with fewer transactions, the base plan might include sufficient credits, offering good value.

Scalability and Additional Costs

Adding Locations: Businesses with multiple physical locations will likely incur additional costs per location, which is a common practice for reputation management tools that track location-specific reviews.
Feature Add-ons: It’s possible that advanced features, such as video reviews or premium reporting, might be part of higher-tier plans or offered as add-ons.

Overall, the pricing model appears designed to be flexible, catering to different business sizes and needs, with the free trial serving as a low-risk entry point to evaluate its value proposition.

Customer Support and User Experience

A software tool, no matter how powerful, is only as good as its usability and the support available when issues arise.

Reviewshake highlights aspects of its user experience and support. Newday.com Reviews

Ease of Use

The website explicitly states, “It’s a very easy to use platform.” This suggests a focus on intuitive design and a streamlined user interface.

Unified Dashboard: A central dashboard simplifies the process of monitoring and managing reviews, reducing the need to log into multiple platforms.
Streamlined Workflows: Automation features aim to reduce manual effort, making the process less cumbersome for users.

Support Channels

The FAQ section directly addresses support, asking “Is there customer support available?” and “What kind of support can I expect?”. While the answers aren’t detailed on the homepage, the presence of these questions implies that support is a key consideration for their users.

Email/Ticket Support: Standard for most SaaS platforms, allowing users to submit queries and receive written responses.
Knowledge Base/FAQs: The extensive FAQ section suggests a commitment to providing self-help resources.
Live Chat/Phone Support Potential: While not confirmed, these are common support channels for reputation management tools, especially for higher-tier plans.

Time Commitment

The FAQ also addresses “What is the time commitment?”. This indicates that users are concerned about the effort required to manage the platform.

Reviewshake likely aims to minimize this with automation and efficient workflows, making it a time-saving solution rather than an additional burden.

The goal is clearly to make review management as effortless as possible for the user. Flexiple.com Reviews

Frequently Asked Questions

What is review management software?

Review management software is a tool that helps businesses monitor, collect, respond to, and analyze online reviews across various platforms to enhance their online reputation.

How do I choose a review management software?

Based on looking at the website, when choosing review management software, consider its features review generation, monitoring, reporting, the number of review sites it supports, ease of use, integration capabilities, customer support, and pricing structure to match your business needs.

What is quality review management?

Quality review management involves consistently generating authentic reviews, actively monitoring all feedback, responding promptly and professionally to both positive and negative comments, and leveraging reviews to improve business operations and marketing efforts.

Which review sites does Reviewshake.com work with?

Based on looking at the website, Reviewshake.com works with over 85+ review sites, offering a comprehensive 360-degree view of your business’s online reputation.

Can I buy additional email and SMS credits with Reviewshake?

Yes, based on looking at the website, Reviewshake.com allows users to purchase additional email and SMS credits beyond what is included in their standard plan. Reclaim.com Reviews

Can I add more locations to my Reviewshake plan?

Yes, based on looking at the website, Reviewshake.com confirms that you can add more locations to your plan, making it suitable for businesses with multiple branches.

What is the time commitment required for using Reviewshake?

Based on looking at the website, Reviewshake aims to minimize the time commitment through automation and a user-friendly interface, allowing businesses to efficiently manage their reputation without extensive manual effort.

Does Reviewshake support SMS in my country?

Based on looking at the website, Reviewshake supports SMS services, but specific country availability would need to be confirmed directly with their support team.

What kind of support can I expect from Reviewshake?

Based on looking at the website, Reviewshake offers customer support, though the specific channels e.g., email, chat, phone and hours are not detailed on the homepage.

What is a reputation management tool?

A reputation management tool is software designed to help businesses control and improve how they are perceived online by managing customer feedback, public perception, and online visibility. Breather.com Reviews

Is Reviewshake suitable for my business?

How can I get started with Reviewshake?

Based on looking at the website, you can get started with Reviewshake by signing up for their 14-day free trial directly from their homepage.

Is there customer support available with Reviewshake?

Yes, based on looking at the website, customer support is available with Reviewshake, as indicated by a dedicated FAQ question on their homepage.

Can I customize Reviewshake to match my branding?

Yes, based on looking at the website, Reviewshake allows for customization to match your branding, ensuring that review requests and widgets align with your company’s visual identity.

How can I improve my reputation management?

To improve your reputation management, actively solicit reviews, monitor all online mentions, respond promptly to all feedback especially negative, showcase positive testimonials, and use insights from reviews to enhance your products or services.

How does Reviewshake help with review generation?

Based on looking at the website, Reviewshake helps with review generation by sending automated, gentle reminders via email and SMS to customers, encouraging them to leave feedback. Commsor.com Reviews

Can Reviewshake monitor reviews from social media platforms?

Yes, based on looking at the website, Reviewshake monitors reviews from over 85+ review sites, which typically includes major social media platforms like Facebook.

Does Reviewshake offer reporting features?

Yes, based on looking at the website, Reviewshake provides personalized reports with 15 key stats available at a glance, allowing users to track their progress and dynamically change date ranges for analysis.

What is the benefit of collecting video reviews with Reviewshake?

Based on looking at the website, collecting video reviews with Reviewshake allows businesses to boost social proof, create engaging content for websites, social media, and ads, and leverage a format that significantly increases conversion rates.

How does Reviewshake help with negative reviews?

Based on looking at the website, Reviewshake helps by monitoring for new reviews in real-time and sending email alerts, enabling businesses to promptly communicate with customers and respond to negative feedback, which 94% of consumers expect.

Dimer.com Reviews

Reviewshake.com Reviews