Rent.is Reviews

Updated on

0
(0)

Based on checking the website, Rent.is appears to be a legitimate and well-established campervan rental company operating in Iceland.

Their online presence highlights a customer-centric approach, emphasizing convenience, local expertise, and comprehensive support for travelers looking to experience Iceland’s natural beauty on their own terms.

Navigating the Icelandic wilderness requires reliable transport and accommodation, and Rent.is aims to bundle both.

Their service proposition revolves around offering flexibility, comfort, and the freedom to explore at your own pace, a significant advantage over traditional hotel stays or structured tours.

The website meticulously details their offerings, from vehicle specifics to customer support, painting a picture of a company committed to facilitating memorable adventures across Iceland.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Diving Deep into Rent.is: What You Need to Know

When you’re planning an epic trip to Iceland, especially one where you want to be the master of your own itinerary, a campervan is often the vehicle of choice.

Rent.is positions itself as a prime player in this market, offering a comprehensive solution for independent travelers.

Let’s peel back the layers and see what truly makes them tick, from their fleet to their customer support.

The Rent.is Fleet: Your Wheels for Icelandic Adventure

Based on the information available, Rent.is boasts an impressive and diverse fleet of vehicles, designed to meet a wide range of traveler needs and Icelandic road conditions. This isn’t a one-size-fits-all operation.

They understand that different adventures require different gear.

Campervan Categories and Capacity

Rent.is categorizes its fleet clearly, making it easy to identify suitable options.

  • Compact Campers 2 people: Ideal for couples or solo travelers, these include models like the Fiat Doblo Maxi Campervan manual and automatic, Renault Kangoo Camper, and VW Caddy Camper manual and automatic. These are generally economical and great for navigating the Ring Road.
  • Larger Campers 3-5 people: For small families or groups, options like the Renault Trafic 3 manual and automatic and Renault Master 5 or Fiat Ducato provide more space and sleeping capacity. The Master 5, for instance, can accommodate up to 5 people, making it a solid choice for family road trips.
  • 4×4 Campervans 2-5 people: This is where Rent.is truly shines for those eyeing highland adventures. Vehicles like the Dacia Duster 4×4 Roof Top Tent, Jeep Renegade Camper, VW California 4×4 Automatic, Toyota Hilux 4×4 Camper, VW California Beach 4WD 2024 Model, and JEEP Wrangler 4xe are explicitly listed as F-road capable. This is crucial for accessing Iceland’s rugged interior.
  • Luxury & Speciality Campers: The Crosscamp Flex 541 and Crosscamp Lux 600 represent newer, more luxurious options, with the Lux 600 being highlighted as their most luxurious and newest. They even offer a Motorhome 3 2025 model for small family road trips, indicating a continuous update of their fleet.

Key Features Across the Fleet

It’s not just about size.

The amenities packaged with these campers are vital for comfort in Iceland’s often unpredictable climate.

  • Sleeping Arrangements: Each camper clearly states its sleeping and seating capacity. For instance, a double bed 140 x 200 cm / 4’7 x 6’6 ft is standard in many.
  • Heating System: A critical feature for Iceland! Rent.is campers come equipped with Webasto heating systems and portable heaters, ensuring warmth even on cold nights. This is a non-negotiable for a pleasant experience.
  • Kitchen & Dining: Most campers include essentials like sleeping bags, sheets, pillows, chairs, a camping table, a camping griddle & gas, pots, pans, dishes, and cutlery. This means you’re self-sufficient for cooking on the road, saving on restaurant costs.
  • Connectivity & Utilities: Radio/CD/MP3/USB are standard, and a water canister is provided. Importantly, all campers come with unlimited km/miles and CDW Insurance, which is a significant value add, allowing for extensive exploration without mileage worries.
  • Winter Preparedness: For winter rentals, all camper vans are equipped with studded tires, underscoring their commitment to safety in icy conditions.

The fleet diversity and the inclusion of essential comforts suggest Rent.is understands the practicalities of campervan travel in Iceland.

The emphasis on 4×4 options also signals their catering to adventurous spirits keen on exploring beyond the main roads. Fixmybrokenscreen.co.uk Reviews

Booking Process & Financial Transparency

The ease of booking and clarity on costs are paramount when planning international travel.

Rent.is appears to have streamlined its booking system and offers transparent financial policies.

“Book Now – Pay Later” Feature

This is a standout feature for budget-conscious or flexible travelers. Rent.is allows you to reserve your dream camper with no upfront costs until you arrive. This significantly reduces the financial commitment and risk associated with booking far in advance, providing peace of mind. It’s a smart move, especially in a market where travel plans can sometimes shift.

Payment Methods and Security Deposit

  • Accepted Payment: They accept Visa and Mastercard, standard and convenient options for most international travelers.
  • Security Deposit: A refundable security deposit of 450,000 ISK is required at pick-up. While this is a substantial amount, it’s standard practice in car and camper rentals globally to cover potential damages. It’s crucial for renters to understand this upfront.

Understanding Rental Costs

Rent.is states that costs vary based on:

  • Type of camper: Smaller, basic campers are more affordable.
  • Rental duration: Longer rentals might have different daily rates.
  • Time of year: Peak season summer will inevitably be more expensive.
  • Included features/packages: Insurance packages, for example, will affect the total cost.

They indicate that prices typically range from around $100 to $300+ per day. This broad range emphasizes the importance of getting a specific quote for your desired dates and vehicle.

The “Book Now – Pay Later” option, coupled with transparent details about payment and deposits, positions Rent.is as a user-friendly service in terms of financial engagement.

Insurance & Road Safety: Navigating Iceland’s Unique Terrain

Iceland’s roads, especially the F-roads, demand specific considerations for vehicle safety and insurance. Rent.is addresses this directly.

Insurance Packages

They recommend two primary insurance packages:

  • Premium Insurance Package: Self-risk in case of body damage is 50,000 ISK. This offers a level of coverage but still leaves a significant deductible.
  • Platinum Plus Insurance Package: Self-risk in case of damage is 0 ISK. This is the ultimate peace of mind option, eliminating your financial liability for damage. Given Iceland’s challenging driving conditions wind, gravel, narrow roads, opting for comprehensive coverage like Platinum Plus might be a wise investment for many travelers. It’s an additional cost, but potentially worth it to avoid unexpected bills.

F-Road Regulations and 4×4 Requirements

This is a critical point for anyone planning to explore Iceland’s interior.

  • F-Road Access: Rent.is clearly states that 2WD campers are NOT allowed on any F-roads. This is a legal requirement in Iceland, and violating it can lead to hefty fines and invalidate insurance.
  • Permitted 4×4 Campers: They list specific vehicles from their fleet that are allowed on F-roads: VW California 4×4, Dacia Duster, Crosscamp Flex, Toyota Hilux 4×4. This clarity is excellent and helps renters choose the appropriate vehicle for their itinerary.
  • “Do I need a 4×4 camper van?” Rent.is directly answers this: Yes, if you’re exploring the Icelandic highlands where many interior roads are rugged, unpaved, and may include river crossings. No, if you’re sticking to the Ring Road and main attractions, as these are generally well-maintained. This advice is accurate and crucial for planning.

Winter Driving Preparedness

As noted, all campers are fitted with studded tires during winter seasons, prioritizing safety. This is a standard and essential measure for driving in Iceland’s winter conditions. They also advise checking road.is for daily weather updates, a vital tip for any traveler. Signomatic.co.uk Reviews

Rent.is’s emphasis on appropriate insurance and strict adherence to F-road rules demonstrates a responsible approach to vehicle rental in a country with unique driving challenges.

Their explicit guidance on 4x4s is particularly valuable.

Customer Support & On-the-Ground Experience

A great rental experience isn’t just about the vehicle.

It’s about the support you receive before, during, and after your trip.

Rent.is seems to prioritize comprehensive customer service.

24/7 Service & Roadside Assistance

  • “We’re here for you — anytime, anywhere.” This is a strong claim. Rent.is explicitly states their dedicated team is available 24/7 via phone or WhatsApp for questions or roadside assistance, no matter where you are in Iceland. This is a critical offering for travelers in remote areas.
  • Vehicle Service: They confirm they offer vehicle service all around the country, stating, “Simply call +354 567-3000 for road assistance.” This nationwide coverage is a significant advantage.

Airport Transportation

Located just five minutes from Keflavík International Airport, Rent.is provides a free shuttle service for seamless pick-up and drop-off. Their office is open 24/7 on weekdays and weekends, accommodating various flight schedules. This convenience eliminates the hassle of arranging separate airport transfers, a common pain point for international travelers.

Local Expertise and Team

  • “Explore Iceland like a local!” Rent.is prides itself on sharing local tips and personalized advice on routes. They highlight team members like Eleanor booking/head office and Baldur head of maintenance & camper building as integral to the customer experience.
  • “Everyone leaves the office happy” is their motto, suggesting a focus on positive customer interaction from the outset.
  • They even introduce their core team members Hlynur Gylfason – General Manager, Theodór Pálsson – Main Office/Customer Service, Ásgeir Ásmundsson – Financial Manager, Ilya Davydov – Fleet Manager, Lukas Bareja – Shuttle Driver/Desk Officer, Norbert Zielinski – Desk Officer, Lukas Klyszewski – Head of Cleaning, Mihai Mota, fostering a sense of transparency and approachability. This is a nice touch, putting faces to names.

The robust customer support, convenient airport logistics, and the promise of local insights indicate a well-rounded service intended to support travelers throughout their Icelandic journey.

Additional Value-Adds & Resources

Beyond the core rental service, Rent.is offers several resources and conveniences that enhance the overall travel experience.

Unlimited Mileage

All campers come with unlimited mileage. This is a huge benefit, allowing travelers to explore Iceland extensively without worrying about accumulating extra charges based on distance. Hybrid vehicles Jeep Renegade, Jeep Wrangler have a separate road tax of 500 ISK per day, which is clearly stated.

Travel Planning Resources

  • Blog: Rent.is maintains a blog with articles like “Top 25 Campsites in Iceland,” “Things to Do in Reykjavik,” and “South Coast Iceland Travel Guide.” This is an excellent resource for trip planning, offering practical advice and inspiration.
  • Campsite Recommendations: They directly answer questions about recommended campsites, pointing users to their blog for comprehensive information. This indicates a commitment to helping renters plan their entire journey, not just the vehicle aspect.
  • Grocery Store Tips: They specifically recommend Bonus as the cheapest grocery store option in Iceland, which is invaluable practical advice for travelers looking to save money on food.

Booking Modifications

Rent.is allows booking changes by emailing their support team at least 48 hours before pick-up, offering flexibility for unforeseen circumstances. Pingwe.com Reviews

Adding an extra driver also requires 48 hours notice via email, ensuring proper documentation.

These additional features demonstrate a commitment to providing a holistic travel solution, extending beyond merely handing over keys.

The blog, practical tips, and flexible booking adjustments contribute significantly to a hassle-free experience.

Reputation & Customer Testimonials

While the website naturally presents a positive image, it’s worth examining how Rent.is conveys its reputation and what its “Happy Customers” section indicates.

“Happy Customers” Section

Rent.is features a section dedicated to “Happy Customers” and invites visitors to “Explore our camper stories, shared by valued customers.” This aims to build trust through social proof.

They highlight “firsthand accounts” of “unforgettable experiences and top-notch service.” While these are internal testimonials, the presence of such a section is standard for service-based businesses.

Reviews and Online Presence

They prominently link to “Read more rent.is reviews,” suggesting they encourage external feedback and are confident in their overall rating.

In the highly competitive Icelandic rental market, a strong online reputation is vital.

Companies that openly display customer feedback, even with a direct link to external review platforms, typically demonstrate transparency and a belief in their service quality.

Based on the website’s portrayal, Rent.is actively seeks to cultivate a positive reputation through direct customer engagement and showcasing positive feedback. Fredolsencruises.com Reviews

The general manager, Hlynur Gylfason, is highlighted as leading a team dedicated to customer satisfaction, reinforcing this image.

Comparing Rent.is to the Competition

In Iceland, the campervan rental market is competitive.

While Rent.is presents itself as a leader “Biggest Campervan Rental in Iceland”, it’s useful to understand their position.

Fleet Size and Diversity

Rent.is emphasizes its “huge collection of Campers!” and being “Iceland’s largest camper rental service.” This claim, if true, means more availability and a broader selection of vehicle types, from compact 2WDs to robust 4x4s and even motorhomes.

A larger fleet can translate to better pricing options and a higher chance of securing a vehicle during peak season compared to smaller outfits.

Service Accessibility

The 24/7 roadside assistance, convenient Keflavík Airport shuttle, and 24/7 office hours weekdays and weekends are significant differentiators.

Not all rental companies offer such extensive accessibility, which can be crucial in a country like Iceland where conditions can change rapidly and help might be needed at odd hours.

Pricing Structure

While Rent.is offers “Book Now – Pay Later,” competitors might have different deposit requirements or pricing models.

The stated daily price range $100-$300+ is competitive for the Icelandic market, but the true value depends on what’s included insurance, mileage, heating, kitchen gear. Rent.is includes unlimited mileage and basic CDW insurance, which are often add-ons with other companies.

Local Expertise

Rent.is stresses its local team and local tips. Blaze.ai Reviews

Overall, Rent.is appears to be positioned as a robust, customer-focused option in the Icelandic campervan rental market, emphasizing convenience, support, and a diverse fleet, with particular strength in its 4×4 offerings for adventurous travelers.

Frequently Asked Questions

How much does it cost to rent a camper van in Iceland with Rent.is?

The cost of renting a camper van from Rent.is varies depending on several factors, including the type of camper, the duration of the rental, the time of year peak vs. off-peak season, and any additional features or insurance packages you choose.

Prices typically range from around $100 to $300+ per day, with smaller, more basic campers being more affordable, and larger or 4×4-equipped models costing more.

What is the minimum age to rent a camper from Rent.is?

The minimum age to rent a camper from Rent.is generally varies by camper model.

While drivers are typically required to be at least 18 years old in Iceland, age requirements may increase for larger or 4×4 campers due to insurance and safety regulations.

It’s best to check the specific requirements for your desired vehicle.

What documents do I need to rent a campervan in Iceland from Rent.is?

To rent a campervan from Rent.is, you will need a valid internationally recognized driver’s license held for at least one year, a credit or debit card for payment and the security deposit, a passport or other identification for verification, and your booking confirmation.

A refundable security deposit of 450,000 ISK is also required at pick-up.

What is included in my Iceland camper van rental from Rent.is?

A standard Rent.is campervan rental includes sleeping arrangements and seats for the specified number of people, a double bed 140 x 200 cm, two sleeping bags, sheets, and pillows.

It also comes with a heating system, chairs & camping table, camping griddle & gas, pots, pans, dishes & cutlery, radio/CD/MP3/USB, unlimited kilometers/miles, CDW Insurance, and a water canister. Milesweb.com Reviews

What kind of insurance should I get for a Rent.is campervan?

Rent.is recommends two main insurance packages: the Premium Insurance Package, which has a self-risk of 50,000 ISK in case of body damage, and the Platinum Plus Insurance Package, which offers 0 ISK self-risk in case of damage.

For comprehensive peace of mind, especially given Iceland’s driving conditions, the Platinum Plus package is often recommended.

Can I add an extra driver to my Rent.is campervan rental?

Yes, you can add an extra driver to your Rent.is campervan rental.

You must email them at [email protected] at least 48 hours before your scheduled pick-up.

The additional driver must be a legal driver, and you cannot add an extra driver upon arrival.

Only the main driver is authorized to pick up the reserved vehicle.

Are Rent.is camper rentals equipped with winter tires during winter?

Yes, safety is a top priority for Rent.is.

All their camper vans are equipped with studded tires during the winter seasons to ensure maximum safety and grip on icy and snowy roads.

Am I allowed to drive on F-roads in a Rent.is camper?

It depends on the camper. 2WD campers from Rent.is are not allowed on any F-roads in Iceland due to legal and safety requirements. However, Rent.is offers specific 4×4 campers that are permitted on F-roads, including the VW California 4×4, Dacia Duster, Crosscamp Flex, and Toyota Hilux 4×4.

Do I need a 4×4 camper van rental from Rent.is for my trip to Iceland?

You need a 4×4 camper van from Rent.is if you plan on exploring the Icelandic highlands, as many interior roads F-roads legally require a 4×4 vehicle. Furnitureonline.co.uk Reviews

These roads are rugged, unpaved, and may involve river crossings.

If you intend to stick to the Ring Road and main attractions, a standard 2WD camper rental is usually sufficient as these roads are well-maintained.

What payment methods does Rent.is accept?

Rent.is accepts major credit cards, specifically Visa and Mastercard, for payments and security deposits.

Does Rent.is offer a “Book Now – Pay Later” option?

Yes, Rent.is offers a “Book Now – Pay Later” feature, allowing you to reserve your campervan without any upfront payment.

You only pay when you arrive to pick up the vehicle, providing flexibility and peace of mind.

Is Rent.is open 24/7 for pick-up and drop-off?

Yes, the Rent.is office, located near Keflavík Airport, is open 24 hours a day, 7 days a week, on both weekdays and weekends.

This ensures that you can pick up or drop off your campervan at any time, regardless of your flight schedule.

Does Rent.is offer airport transportation?

Yes, Rent.is provides a free shuttle service from Keflavík International Airport to their office, which is only five minutes away.

This ensures a seamless and convenient transfer from your flight directly to your campervan.

Do all Rent.is campers include unlimited mileage?

Yes, all campervans rented from Rent.is come with unlimited mileage, allowing you to explore Iceland extensively without worrying about additional distance-based charges. Naturesfix.co.uk Reviews

Hybrid cars Jeep Renegade, Jeep Wrangler have a separate road tax of 500 ISK per day.

Can I change my Rent.is booking?

Yes, you can change your booking with Rent.is.

You simply need to send an email to [email protected] with your request, ideally with sufficient notice e.g., 48 hours for adding a driver.

Does Rent.is offer vehicle service or roadside assistance all around Iceland?

Yes, Rent.is offers roadside assistance all around the country.

You can call them at +354 567-3000 for help, no matter where you are in Iceland.

Their dedicated team is available 24/7 via phone or WhatsApp.

Where can I find information about campsites in Iceland recommended by Rent.is?

Rent.is recommends checking out their blog for detailed information on campsites in Iceland, including their “Top 25 Campsites in Iceland” article.

This resource helps you plan your overnight stays effectively.

What are the cheapest grocery stores in Iceland, according to Rent.is?

Rent.is highly recommends shopping at Bonus grocery stores, stating they are by far the cheapest option and are conveniently located all over Iceland, which can help travelers save money on food.

Is Campervan Iceland the same company as Rent.is?

No, Campervan Iceland is a booking agency, and Rent.is is the actual campervan provider. Aygoparking.co.uk Reviews

This means Campervan Iceland might be a platform through which you can book a Rent.is vehicle.

What kind of heating system do Rent.is campers have?

Rent.is campers are equipped with Webasto heating systems and portable heaters.

This ensures you stay warm and comfortable even on the coldest Icelandic nights, a crucial feature for touring Iceland.

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *