RateMyService Review: Frequently Asked Questions

What is RateMyService primarily used for?

RateMyService is primarily used for collecting customer feedback and boosting online reviews. It allows businesses to gather ratings and comments from customers, most notably by embedding feedback widgets directly into email signatures and using QR codes. The tool is designed to funnel positive experiences to public review platforms like Google My Business, Trustpilot, and Yelp, while directing negative feedback internally for private resolution.

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How quickly can I set up RateMyService?

Many users report that RateMyService is incredibly quick and easy to set up, often taking as little as 3 minutes. The process typically involves customizing your survey, importing staff members, and then simply copying and pasting a generated code into your email client’s signature settings.

Can RateMyService help me get more 5-star reviews?

Yes, that’s one of its main purposes! RateMyService is designed to increase your 5-star reviews by directing happy customers to your chosen public review platforms (like Google, Facebook, Trustpilot) after they provide positive feedback through the email signature or QR code survey.

Does RateMyService offer white-label options for agencies?

Yes, RateMyService provides white-label and CNAME (Custom Name) options, which are particularly beneficial for marketing agencies. This allows agencies to rebrand the software with their own logo and domain, and then offer review management services to their clients under their own brand. Growify Refund Policy Explained

What kind of insights can I get from RateMyService’s dashboard?

The RateMyService dashboard provides real-time insights into customer feedback. You can view overall company performance, track trends over various periods (e.g., 7, 30, 90 days), and analyze individual staff member performance. This helps you identify top performers, areas for improvement, and overall customer satisfaction trends.

What happens to negative feedback collected by RateMyService?

If a customer provides negative or neutral feedback through the RateMyService widget, that feedback is typically routed to an internal, private review form. This allows the business to address the customer’s concerns directly and privately, preventing the negative feedback from immediately appearing on public review sites and helping to protect the brand’s online reputation.

Is there a money-back guarantee for RateMyService?

Yes, RateMyService often offers a money-back guarantee, especially when purchased through platforms like AppSumo. For example, AppSumo deals for RateMyService typically come with a 60-day money-back guarantee, allowing you to try the software risk-free.

Read more about RateMyService Review:
RateMyService Review & First Look
RateMyService Features
RateMyService Pros & Cons
Is RateMyService Legit?
How Does RateMyService Work?
RateMyService Pricing
RateMyService Dashboard Overview
RateMyService Customer Support Review
RateMyService vs. Competitors
RateMyService Buying Guide
RateMyService Reddit Discussions – What Real Users Think
RateMyService Complaints & Common Issues
Is RateMyService Worth It?

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