
Based on checking the website, Proboxdrawers.co.uk appears to be a legitimate UK-based manufacturer and supplier of high-quality, bespoke, and ready-to-go wooden dovetail drawer boxes, cabinet doors, and frames.
They cater primarily to professional joiners, kitchen manufacturers, and retailers, emphasizing craftsmanship, customizability, and timely delivery.
The site showcases their extensive range of products, commitment to sustainability through their “One Tree Planted” initiative, and boasts over two decades of industry experience.
This review will dive into the specifics of Proboxdrawers.co.uk, examining their offerings, customer service, and overall value proposition for those seeking reliable wooden drawer solutions and related joinery items.
We’ll explore what sets them apart and consider their suitability for various project needs.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Proboxdrawers.co.uk Review & First Look
Upon initial inspection, Proboxdrawers.co.uk presents itself as a professional, well-established entity in the kitchen and furniture industry. The website is clean, easy to navigate, and provides clear information about their product range and services. It immediately highlights their specialization in bespoke and ready-to-go wooden dovetail drawers, an industry standard for quality and durability.
What Proboxdrawers.co.uk Offers
The core offering revolves around precision-engineered wooden components for cabinetry. They emphasize their 20+ years of experience as a leading UK manufacturer, which lends significant credibility.
- Bespoke Drawers: Tailored to specific requirements, including various timber types primarily oak, depths, and runner lengths. This customizability is a major draw for professionals.
- Ready-to-Go Swift Drawers: Off-the-shelf options, including Oak Dovetail Swift Drawers and Vision Drawers, designed for quick delivery next-day delivery for some items if ordered by 12 pm. This caters to projects with tight deadlines.
- Cabinet Doors & Frames: A significant part of their offering, including bespoke shaker doors and face frames, also manufactured to custom sizes. Their Swift Shaker Doors are available off-the-shelf for quick turnaround.
- Accessories: This includes essential components like Blum Movento drawer runners, runner spacers, and internal drawer fronts.
- Specialized Inserts: Bespoke spice racks and cutlery inserts, demonstrating attention to detail and kitchen organization needs.
The site clearly targets business-to-business B2B clients, such as professional joiners and kitchen installers, rather than DIY enthusiasts.
This focus allows them to maintain high standards and provide specialized services.
Proboxdrawers.co.uk Features
Proboxdrawers.co.uk stands out with several key features that underscore their commitment to quality and customer satisfaction. These aren’t just buzzwords.
They represent tangible benefits for their professional clientele.
High-Quality Craftsmanship
Their emphasis on dovetail joinery is a testament to their commitment to quality. Dovetail joints are renowned for their strength and durability, making them the preferred choice for high-end cabinetry.
- Premium Materials: They explicitly state the use of “highest quality wood and other materials,” with oak being a prominent choice for their drawers. This ensures longevity and a premium finish.
- Expert Manufacturing: With over two decades in the business, their manufacturing process is refined, leading to “accurate products” that integrate seamlessly into professional workflows. They showcase their manufacturing process on their blog, indicating transparency and confidence in their methods.
Customization and Flexibility
One of the most significant features is the ability to order bespoke products. This is crucial for professionals dealing with unique kitchen layouts or specific client demands.
- Tailored Sizes: Customers can specify precise dimensions for drawer boxes, cabinet doors, and frames, ensuring a perfect fit for any project.
- Design Options: While not extensively detailed on the homepage, the mention of “a variety of design options” for bespoke drawers suggests flexibility in aesthetics and functionality.
Speedy Delivery Options
For professionals, time is money.
Proboxdrawers.co.uk addresses this with their “Ready to Go” range and expedited shipping. Gofounder.com Reviews
- Next-Day Delivery: Their Swift range, including Oak Dovetail Swift Drawers and Swift Shaker Doors, can be dispatched for next-day delivery if ordered by 12 pm. This is a significant advantage for meeting tight project deadlines.
- 10-Working Day Lead Time: For bespoke products, a 10-working day lead time is quoted, which is competitive for custom manufactured goods. This allows professionals to plan their projects effectively.
Sustainability Initiative
A notable feature is their partnership with the One Tree Planted organization. This initiative demonstrates corporate social responsibility and adds an ethical dimension to their business.
- Tree Planting Pledge: For every order received, Proboxdrawers.co.uk pledges to plant a tree. This commitment goes beyond simple environmental rhetoric and provides a tangible benefit to the planet.
- Positive Brand Image: This initiative not only contributes to reforestation efforts but also enhances their brand image, appealing to environmentally conscious businesses and consumers.
Proboxdrawers.co.uk Pros & Cons
Like any business, Proboxdrawers.co.uk has its strengths and potential areas for improvement.
Understanding these can help professionals make informed decisions.
Pros
- High-Quality Products: The consistent focus on dovetail joinery and premium materials like oak ensures durable, aesthetically pleasing products. This translates to customer satisfaction and fewer call-backs for installers.
- Extensive Customization: The bespoke service allows for precise fitting and design integration, crucial for unique kitchen and furniture projects. This eliminates the need for costly on-site modifications.
- Reliable Delivery: A 10-working day lead time for bespoke items and next-day delivery for “Ready to Go” products are highly competitive, aiding project management and efficiency.
- Strong Industry Experience: Over 20 years in the industry positions them as experienced and trustworthy partners. This longevity suggests stability and a deep understanding of the market.
- Commitment to Sustainability: Their partnership with One Tree Planted is a commendable effort, aligning with growing consumer and business demand for ethical practices.
- Comprehensive Product Range: Beyond drawers, they offer cabinet doors, frames, and specialized inserts, making them a one-stop-shop for many joinery needs.
- Professional Focus: By targeting trade customers, they tailor their services and products to meet the specific demands of professionals, ensuring compatibility and efficiency.
Cons
- Limited Direct Consumer Information: While excellent for trade, the website might be less intuitive for an individual homeowner looking to understand options or pricing for a single renovation. This isn’t a true “con” as they aren’t targeting consumers, but it’s worth noting.
- Pricing Transparency for non-trade: Pricing details are not readily available on the public site, requiring direct inquiry. This is standard for B2B bespoke services but can be a barrier for initial browsing.
- Reliance on UK Market: As “proboxdrawers.co.uk,” their primary focus and service are within the UK, potentially limiting reach for international clients.
- No Online Quoting Tool: While they offer bespoke services, an online configurator or instant quoting tool could streamline the initial inquiry process for some customers.
Proboxdrawers.co.uk Alternatives
For professionals seeking alternatives to Proboxdrawers.co.uk, the market offers various manufacturers and suppliers, each with their own strengths.
The choice often comes down to specific project needs, budget, lead times, and desired material quality.
Direct Competitors UK-focused
- Blum: While Proboxdrawers.co.uk stocks Blum runners, Blum themselves are a massive global supplier of hinge, runner, and lift systems. For a professional, sourcing Blum components directly for custom drawer box manufacturing might be an option if they have in-house capabilities. However, Blum doesn’t typically supply pre-made wooden drawer boxes directly.
- Trade-focused Joinery Suppliers: Many regional or national joinery companies specialize in bespoke cabinetry components. These often offer similar custom drawer and door manufacturing services. Examples might include local cabinet makers who also supply trade.
- Considerations: These can offer highly personalized service but might have longer lead times or higher costs for smaller runs.
- Kit Suppliers: Some companies offer flat-pack or pre-drilled drawer box kits, often with a focus on ease of assembly rather than pre-assembled dovetail quality.
- Considerations: More budget-friendly, but typically lower quality in terms of jointing and materials compared to Probox’s solid wood dovetail.
Large Scale Manufacturers/Distributors
- Howdens Joinery: A major UK trade supplier of kitchens, joinery, and hardware. They offer complete kitchen ranges, including cabinets and drawers. While they don’t specialize in bespoke wooden dovetail boxes in the same way Probox does, they offer a vast range of standard options.
- Considerations: Good for large-scale projects, but less customization for individual drawer boxes.
- Benchmarx Kitchens: Similar to Howdens, catering to trade with a range of kitchens and joinery products.
Online Component Suppliers
- Several online platforms specialize in supplying cabinet hardware and components, some of which might offer custom cutting services for drawer parts, though rarely fully assembled dovetail boxes.
- Considerations: Often more DIY-focused or for simpler, smaller components rather than high-end bespoke joinery.
When evaluating alternatives, professionals should consider:
- Quality of Joinery: Are dovetail joints offered, or are they dowelled/screwed?
- Material Options: What types of wood are available?
- Customization Level: Can you get precise bespoke sizes?
- Lead Times: How quickly can they deliver?
- Trade Accounts & Support: Do they cater specifically to trade with discounts and dedicated support?
- Sustainability Practices: Do they align with ethical sourcing or environmental initiatives?
Proboxdrawers.co.uk appears to hold a strong niche in the UK for high-quality, pre-assembled, bespoke wooden dovetail drawers and related joinery components, particularly for those who value speed and reliability in a trade context.
Proboxdrawers.co.uk Pricing
Based on the nature of their business, which primarily caters to trade customers with bespoke requirements, Proboxdrawers.co.uk does not display explicit pricing on their website.
This is a standard practice in the business-to-business B2B sector, especially for custom-manufactured goods.
Factors Influencing Pricing
The cost of products from Proboxdrawers.co.uk would depend on several variables: Taxipricecompare.co.uk Reviews
- Product Type: Whether it’s a bespoke drawer box, a ready-to-go drawer, a custom cabinet door, or a specialized insert like a spice rack.
- Material Choice: Different wood species e.g., oak, beech, walnut will have varying costs.
- Dimensions and Size: Larger or more complex items will naturally cost more.
- Quantity: Trade customers often receive volume discounts, so the price per unit would decrease with larger orders.
- Additional Features: Options like Blum Movento runners, specific finishes, or hinge preparations on doors would add to the cost.
- Bespoke vs. Ready-to-Go: Bespoke items typically command a higher price due to the individualized manufacturing process, while ready-to-go items benefit from economies of scale.
- Delivery: While not explicitly stated, delivery costs would likely be factored into the final quote, potentially varying based on order size and location.
How to Obtain Pricing
For interested professionals, the process to get pricing information is straightforward:
- Contact Direct: The website encourages customers to call them at 01280 825776 or email . This allows for direct consultation regarding specific project needs.
- Request a Quote: For bespoke items, customers would typically provide their specifications dimensions, material, quantity, any special requirements to receive a custom quotation.
- Download Brochures: Their brochures, available for download, might provide a general overview of product lines and potentially a price guide or tiered pricing for standard items, though this is less common for bespoke manufacturers.
This approach ensures that each quote is tailored precisely to the client’s needs, reflecting the exact specifications and volume, which is essential for trade professionals managing project budgets.
How to Work with Proboxdrawers.co.uk
Working with Proboxdrawers.co.uk seems designed for efficiency and clarity, particularly for their target audience of professional joiners, kitchen manufacturers, and retailers.
The process emphasizes direct communication and precise ordering.
Initial Inquiry and Consultation
The first step typically involves understanding their offerings and discussing your specific project needs.
- Website Exploration: Start by reviewing their “Bespoke” and “Ready To Go” sections to identify the general type of product you need drawers, doors, inserts.
- Brochure Download: Access their brochures for a detailed look at product ranges, specifications, and available options. This can help you refine your requirements.
- Direct Contact: For bespoke items or detailed inquiries, the website clearly directs users to call their team at 01280 825776 or email . This allows for a personalized discussion of your project, material preferences, dimensions, and any specific technical requirements.
Ordering Process
Once your needs are clearly defined and a quote is provided, the ordering process would proceed.
- Quotation Acceptance: Review the detailed quote provided by Proboxdrawers.co.uk. This should include all specifications, pricing, and lead times.
- Placing the Order: Orders can likely be placed directly via phone or email, referencing the agreed-upon quote. For trade customers, setting up an account may be necessary to streamline future orders and invoicing.
- Providing Specifications: For bespoke orders, ensure all dimensions, material choices, and special instructions e.g., runner type, hinge prep are accurately communicated and confirmed. Precision is key for custom manufacturing.
Delivery and Project Integration
Proboxdrawers.co.uk emphasizes reliable delivery to integrate with your workflow.
- Lead Times: Be mindful of their quoted lead times:
- Ready-to-Go Items: Next-day delivery for orders placed by 12 pm. This is ideal for urgent projects.
- Bespoke Products: Typically a 10-working day lead time. Plan your project schedule accordingly.
- Delivery & Returns Policy: Familiarize yourself with their “Delivery & Returns” policy, available on their website, to understand terms, conditions, and procedures in case of any issues.
- Integration: Their commitment to “accurate products to arrive in step with your workflow” suggests they understand the importance of timely and precise component delivery for professional installers.
Post-Order Support
Even after delivery, support is important for trade professionals.
- Customer Service: Their contact details are readily available for any post-delivery queries, issues, or further orders.
- Partnership Approach: Probox positions itself as a “trusted partner,” implying ongoing support and a relationship built on reliability.
For professionals, establishing a clear line of communication with Proboxdrawers.co.uk from the outset appears to be the most effective way to leverage their services and ensure successful project outcomes.
Proboxdrawers.co.uk vs. Other Suppliers
When comparing Proboxdrawers.co.uk to other suppliers in the market, several distinguishing factors emerge. Theegyptiancotton.co.uk Reviews
Specialization vs. General Supply
- Proboxdrawers.co.uk: Their strength lies in their specialization in high-quality wooden dovetail drawer boxes and bespoke cabinet doors/frames. This focused expertise means they have refined their processes and quality control specifically for these items. They are a manufacturer first and foremost.
- General Trade Suppliers e.g., Howdens, Benchmarx: These typically offer a much broader range of products, including full kitchen units, appliances, flooring, and general joinery. While they supply drawer boxes and doors, these are often standard sizes and constructions e.g., dowelled or cam-and-dowel instead of dovetail and are procured from various manufacturers. Their focus is on providing a complete solution, often at a competitive price point for volume.
Quality and Craftsmanship
-
Proboxdrawers.co.uk: They pride themselves on dovetail joinery and the use of premium solid wood. This level of craftsmanship is often associated with higher-end kitchens and bespoke furniture, promising superior durability and aesthetic appeal.
-
Other Suppliers: Quality can vary significantly. Many standard off-the-shelf drawer boxes are made from MDF or particleboard with basic joinery, which may suffice for budget projects but won’t offer the same longevity or perceived value as solid wood dovetail.
-
Proboxdrawers.co.uk: Offers extensive bespoke manufacturing to precise dimensions. This is their core differentiator, allowing professionals to create truly custom solutions that fit unique spaces or design requirements.
-
Other Suppliers: Customization is often limited to selecting from a range of standard sizes and finishes. Getting truly bespoke dimensions often requires going to a local bespoke joiner, who may have higher costs and longer lead times than a specialized manufacturer like Probox.
Lead Times
- Proboxdrawers.co.uk: Offers next-day delivery for “Ready to Go” items and a 10-working day lead time for bespoke products. These are highly competitive for quality custom components.
- Other Suppliers: Lead times can vary. Large distributors might have stock immediately available for common items, but specific or less common sizes could still have significant lead times. Local joiners’ lead times depend entirely on their current workload.
Target Audience
- Proboxdrawers.co.uk: Clearly targets trade professionals joiners, kitchen installers, manufacturers, retailers. Their services, pricing structure requiring direct quotes, and product focus are tailored to this B2B relationship.
- Other Suppliers: While many also cater to trade, some have a more blended approach, supplying both trade and retail, which can sometimes dilute the specialized service for professionals.
In essence, Proboxdrawers.co.uk carves out a niche by offering a premium, specialized service for high-quality, custom wooden dovetail components with efficient lead times.
They are likely a strong choice for professionals who prioritize craftsmanship, customizability, and reliable service for their bespoke projects, rather than simply seeking the cheapest general components.
How to Cancel Proboxdrawers.co.uk Order
Given that Proboxdrawers.co.uk primarily deals with trade customers and offers both “Ready to Go” and bespoke custom-manufactured products, the cancellation policy and process will likely differ based on the type of order.
The most accurate information will always come directly from their official “Terms & Conditions” or by contacting their customer service.
General Principles for Order Cancellation
- Review Terms & Conditions: Always refer to the “Terms & Conditions” on their website available under “Helpful Links”. This document will outline their official cancellation policy, including any deadlines, fees, or specific procedures.
- Contact Immediately: If you need to cancel an order, the absolute best course of action is to contact Proboxdrawers.co.uk’s customer service as soon as possible.
- Phone: 01280 825776
- Email:
- Be Prepared With: Your order number, date of order, contact details, and the reason for cancellation.
Cancellation of “Ready to Go” Items
These are typically off-the-shelf products that can be dispatched quickly e.g., next-day delivery.
- Before Dispatch: If the order has not yet been processed for dispatch, cancellation is likely straightforward and may incur no or minimal charges. Acting quickly is crucial here, especially given their next-day delivery promise.
- After Dispatch Before Delivery: If the item has already been dispatched but not yet delivered, it might be possible to intercept the delivery, though return shipping costs or a restocking fee might apply.
- After Delivery: Once delivered, it would fall under their returns policy. This might involve a return authorization, potential restocking fees, and the customer being responsible for return shipping costs. The item would need to be in its original, unused condition.
Cancellation of “Bespoke” Custom-Made Orders
This is where cancellation becomes more complex due to the individualized nature of the product. Pesoclo.com Reviews
Bespoke items are manufactured specifically for your order and cannot be easily resold.
- Early Stages Before Manufacturing Begins: If you cancel very early, before any materials have been cut or production has started, it might be possible to cancel with minimal or no penalty.
- During Manufacturing: Once production has commenced, it is highly probable that cancellation will incur significant charges. This could include:
- Costs for materials already purchased or cut.
- Costs for labor already expended.
- A percentage of the total order value to cover administrative and lost production time.
- It’s possible that no refund would be issued if the item is substantially complete, as it’s a custom product with no resale value.
- After Manufacturing/Dispatch: Once the bespoke item is completed or dispatched, cancellation is usually not possible, and the full order value would be due. Returns of bespoke items are generally not accepted unless there is a manufacturing defect or error on their part.
Key Advice: Always communicate clearly and promptly with Proboxdrawers.co.uk if you need to modify or cancel an order. Their responsiveness and willingness to work with trade partners suggest they would aim for a fair resolution within their established terms.
Frequently Asked Questions
What is Proboxdrawers.co.uk?
Proboxdrawers.co.uk is a UK-based manufacturer and supplier specializing in high-quality wooden dovetail drawer boxes, bespoke cabinet doors, frames, and related joinery items, primarily serving trade professionals.
What kind of products does Proboxdrawers.co.uk offer?
They offer a range of products including bespoke dovetail drawers, ready-to-go oak dovetail swift drawers, bespoke and ready-to-go shaker cabinet doors and frames, spice racks, cutlery inserts, and accessories like Blum Movento drawer runners.
Who is Proboxdrawers.co.uk’s target audience?
Their primary target audience is trade professionals, such as kitchen manufacturers, joiners, cabinet makers, and retailers, rather than individual homeowners.
What are dovetail drawers?
Dovetail drawers refer to a specific type of joint used in constructing the corners of a drawer box.
It’s known for its exceptional strength, durability, and resistance to being pulled apart, making it a hallmark of quality craftsmanship.
Does Proboxdrawers.co.uk offer bespoke sizes?
Yes, they specialize in bespoke manufacturing, allowing customers to order drawer boxes, doors, and frames tailored to their specific dimensions and requirements.
How quickly can Proboxdrawers.co.uk deliver?
They offer next-day delivery for their “Ready to Go” range if ordered by 12 pm.
For bespoke products, their standard lead time is approximately 10 working days. Tartanista.co.uk Reviews
What materials does Proboxdrawers.co.uk use for their products?
They primarily use high-quality wood, with oak being a prominent material for their dovetail drawers and other components.
Does Proboxdrawers.co.uk supply internationally?
Based on their “.co.uk” domain and focus on the UK market, their primary operations and delivery are likely limited to the United Kingdom.
It’s best to contact them directly for any international inquiries.
Can I get a quote from Proboxdrawers.co.uk online?
No, pricing is not displayed online.
To get a quote for specific products or bespoke orders, you need to contact them directly via phone or email with your requirements.
What is the “One Tree Planted” initiative?
The “One Tree Planted” initiative is a partnership where Proboxdrawers.co.uk pledges to plant a tree for every order they receive, contributing to reforestation efforts globally.
Does Proboxdrawers.co.uk offer cabinet doors in addition to drawers?
Yes, they offer a range of cabinet doors and face frames, including bespoke and ready-to-go shaker styles for kitchens and wardrobes.
Are Proboxdrawers.co.uk products suitable for DIY projects?
While technically possible, their focus on trade professionals, bespoke manufacturing, and the quality of their components suggest they are geared towards professional installation and larger projects rather than typical DIY home renovations.
Where is Proboxdrawers.co.uk located?
Their website mentions “Locations” but doesn’t specify an exact public address on the homepage. They are a UK-based manufacturer.
How long has Proboxdrawers.co.uk been in business?
Proboxdrawers.co.uk states they have been a trusted partner in the kitchen and furniture industry for over 20 years. Moonrakeronline.com Reviews
Do they offer accessories like drawer runners?
Yes, they stock and supply accessories, including high-quality Blum Movento drawer runners, which are known for their smooth operation.
Can I download a brochure from Proboxdrawers.co.uk?
Yes, brochures featuring their bespoke dovetail drawers, standard dovetail drawers, made-to-measure drawer boxes, and drawer fronts are available for download on their website.
What is the typical lead time for bespoke cabinet doors?
Proboxdrawers.co.uk typically quotes a 10-working day lead time for all bespoke products, including custom cabinet doors and frames.
How do I contact Proboxdrawers.co.uk for support or inquiries?
You can contact them by phone at 01280 825776 or via email at Their contact details are prominently displayed on their website.
Do they offer a warranty or guarantee on their products?
While not explicitly stated on the homepage, professional manufacturers typically offer guarantees on their products.
Details would be found in their full “Terms & Conditions” or by direct inquiry.
Does Proboxdrawers.co.uk have customer reviews available?
Yes, their website mentions “Our Reviews” and also links to Trustpilot, indicating that customer feedback is available for prospective clients to review.
Leave a Reply