Priority-software.com Review

Based on checking the website, Priority-software.com appears to be a legitimate business software provider focusing on Enterprise Resource Planning ERP solutions.

The site emphasizes cloud ERP, hospitality management, and retail management, leveraging AI capabilities.

While it showcases various recognitions from reputable research firms like Gartner and IDC, and provides customer testimonials, there are some areas where more direct and transparent information would be beneficial for a comprehensive review.

The overall impression is that of a professional B2B software vendor.

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Company Focus: Cloud ERP, Hospitality Management Software, Retail Management Software.
Key Technology Highlight: aiERP AI-embedded ERP platform with generative AI and machine learning.
Industry Recognition: Recognized by Gartner 2024 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, IDC Major Player in MarketScape for SaaS & Cloud ERP, TEC Insight Report Top ERP Solution for SMBs.
Customer Testimonials: Features several case studies with direct quotes from customers.
Transparency on Pricing: Not explicitly available on the homepage. This is a significant drawback for immediate assessment.
Direct Access to Features: Primarily demo-driven, with less direct, publicly accessible information on specific feature sets without a demo.
Direct Contact Information: Readily available “Get a Demo” and “Request a demo” options, but a general contact number or email is not immediately prominent on the homepage.
Ethical Considerations: The core offering of ERP software for business management is generally permissible. However, the lack of immediate pricing transparency and the demo-centric approach for understanding the full suite can be a hurdle for some users seeking direct information.

For individuals or businesses seeking ERP solutions, while Priority-software.com presents a strong front with industry recognitions and AI integration, the lack of upfront pricing details and a more direct feature breakdown without needing a demo might be a point of consideration.

Transparency in these areas would significantly enhance the user experience and allow for quicker comparison and decision-making.

Businesses looking for ethical and transparent software solutions often value immediate access to such critical information.

Here are some best alternatives for ERP and business management software that emphasize clarity and direct access to information:

SAP Business One
- Key Features: Comprehensive ERP for SMBs, financials, sales, purchasing, inventory, CRM, project management, business intelligence.
- Price or Average Price: Varies based on modules, users, and deployment. typically quoted upon request but widely known to be enterprise-level.
- Pros: Established global leader, extensive functionality, robust reporting, scalable.
- Cons: Higher cost, can be complex to implement, requires dedicated resources.
Odoo
- Key Features: Open-source ERP with a wide range of integrated business apps CRM, accounting, e-commerce, manufacturing, inventory, project management. Modular structure allows for customization.
- Price or Average Price: Offers a free community edition. paid enterprise version with per-user, per-app pricing starting from around $25/user/month for core apps.
- Pros: Highly flexible, cost-effective, extensive app store, strong community support, cloud or on-premise deployment.
- Cons: Customization can require technical expertise, some apps might lack depth compared to specialized solutions.
NetSuite
- Key Features: Cloud-based ERP solution for financials, CRM, e-commerce, inventory, and professional services automation. Tailored for various industries.
- Price or Average Price: Custom pricing based on modules, users, and complexity. typically on the higher end for cloud ERP.
- Pros: True cloud solution, strong financial management, good for growing companies, comprehensive reporting.
- Cons: Expensive, implementation can be lengthy, steep learning curve.
Microsoft Dynamics 365
- Key Features: Suite of interconnected business applications for ERP, CRM, sales, customer service, marketing, and finance. Integrates well with other Microsoft products.
- Price or Average Price: Module-based pricing, starting from around $50-$170/user/month depending on the specific application and plan.
- Pros: Seamless integration with Microsoft ecosystem, scalable, strong analytics, flexible deployment.
- Cons: Can be complex to configure, some modules require additional licensing, cost can add up.
Acumatica
- Key Features: Cloud ERP for small to mid-sized businesses, offering financial management, distribution, manufacturing, CRM, and project accounting. Known for its user-based pricing model.
- Price or Average Price: Subscription-based, pricing varies by usage and modules. generally mid-range for cloud ERP, contact for specific quotes.
- Pros: Flexible deployment options cloud or on-premise, user-friendly interface, strong mobile access, good for diverse industries.
- Cons: Less brand recognition than larger players, some advanced features might require customization, reliance on partners for implementation.
Sage 300 ERP
- Key Features: Robust financial management, inventory, sales, purchasing, and reporting. Suitable for multi-entity and multi-currency operations.
- Price or Average Price: Varies based on modules and users. typically requires a quote from a reseller.
- Pros: Strong accounting capabilities, good for complex financial structures, long-standing reputation.
- Cons: Can feel dated compared to newer cloud-native solutions, interface might be less intuitive, implementation can be complex.
Infor ERP
- Key Features: Industry-specific ERP solutions for manufacturing, distribution, healthcare, and public sector. Focus on cloud-based, modern interfaces.
- Price or Average Price: Custom pricing, often requiring a direct consultation.
- Pros: Deep industry-specific functionality, modern user experience, strong analytics.
- Cons: Can be expensive, best suited for larger enterprises or specific industries, implementation can be extensive.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Priority-software.com Review & First Look

When first landing on Priority-software.com, the immediate impression is one of professionalism and a clear focus on Enterprise Resource Planning ERP solutions.

The homepage prominently features its core offerings: Cloud ERP, Hospitality Management, and Retail Management software.

This structured presentation is a good start, immediately directing visitors to their areas of interest.

The website’s design is clean and modern, using clear calls to action like “Request a demo” consistently across the landing page.

Initial Observations on Website Presentation

The visual elements are strong, utilizing crisp graphics and a straightforward layout. Theoverseasteacher.com Review

Navigation is intuitive, with clear categories for their main software types. The use of “Your Business.

Our Priority” as a central slogan emphasizes their customer-centric approach, which is crucial for B2B software.

However, while visually appealing, the initial glance doesn’t immediately provide granular details about the software’s specific modules or functionalities without requiring a demo.

This demo-first approach is common in enterprise software but can be a barrier for those seeking quick comparisons.

Clarity of Value Proposition

Priority-software.com clearly positions itself as a provider of “Best cloud ERP for business growth,” and similarly for hospitality and retail. Dubrovskylawyers.com Review

The website effectively communicates the benefits of AI, such as natural language interaction for reports, demand forecasting, and delivery route optimization.

Prominence of Key Information

While the site excels at presenting its high-level offerings and the strategic importance of its AI integration, some critical details are less prominent.

For instance, finding specific pricing tiers or a comprehensive feature list requires deeper engagement, typically through a demo request.

This is a common practice in the ERP industry, where solutions are often customized, but for initial research, it can be a minor hurdle.

The company also emphasizes its global reach with “0+ Countries” and “0+ Partners,” which, while indicating potential scale, would be more impactful with actual numbers rather than placeholders, suggesting that these figures were perhaps still being updated or were dynamic. Strangerthing.store Review

Priority-software.com Recognition and Credibility

One of the strongest aspects of Priority-software.com’s homepage is its emphasis on industry recognition and credibility.

The site proudly displays acknowledgments from highly respected research and advisory firms, which is a significant trust signal for potential enterprise clients.

This section is strategically placed to build confidence and establish the company as a reputable player in the ERP market.

Gartner Recognition

The website prominently features its recognition by Gartner in the 2024 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises. Gartner’s Magic Quadrant reports are widely regarded as authoritative assessments of technology vendors in specific markets. Being included, especially for “Product-Centric Enterprises,” suggests that Priority software is considered a viable and relevant solution for businesses involved in manufacturing, distribution, or other product-focused operations. This recognition indicates that Gartner has evaluated the company’s completeness of vision and ability to execute.

IDC MarketScape Acknowledgment

Priority-software.com also highlights its recognition as a “Major Player” in the IDC MarketScape for SaaS & Cloud ERP. IDC MarketScape reports offer a qualitative and quantitative assessment of various vendors in a given market. Being categorized as a “Major Player” implies that Priority has a significant presence and capability within the SaaS and Cloud ERP space, competing effectively with other established vendors. This further reinforces their standing in the cloud ERP ecosystem. Imamconnect.com Review

TEC Insight Report on ERP Solutions for SMBs

Another key recognition is being identified as the “top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs.” TEC Technology Evaluation Centers provides unbiased research and analysis on enterprise software solutions. A top ranking for SMBs is particularly important as it suggests the software is well-suited for small to medium-sized businesses, often a sweet spot for modern cloud ERP adoption, offering them competitive edge and scalability.

Other Awards and Mentions

Beyond the major analyst firms, Priority-software.com also showcases several other awards:

“Customer Choice” award for ERP in SoftwareSuggest’s Winter 2024 Awards: This award indicates strong customer satisfaction, which is a vital indicator of software quality and support.
Silver Award for Best ERP Product Demonstration: This award, among 12 top-tier ERP vendors, speaks to the quality and effectiveness of their sales and presentation capabilities, suggesting a clear understanding of their product and how to convey its value.
“High Performer” in G2’s Winter Report for 2023 in several ERP Categories: G2 is a peer-to-peer review site, and being a “High Performer” typically means the product has a high customer satisfaction score relative to market presence. This provides real-world user validation.

These multiple layers of recognition from diverse sources — analyst firms, review platforms, and award bodies — collectively paint a picture of a credible, well-regarded, and performing ERP vendor.

Such external validation is crucial for businesses evaluating high-stakes software investments like ERP systems.

The Power of aiERP: Priority’s Cutting-Edge AI Suite

The centerpiece of Priority-software.com’s technological offering is its aiERP suite, which they describe as a “fundamental shift in enterprise software.” This section of the website makes a bold claim: that they’ve “radically reimagined ERP by embedding artificial intelligence into its core architecture.” This isn’t just about adding AI features, but creating an “inherently intelligent platform that thinks alongside you.” Such a claim warrants a closer look at the implied capabilities and potential impact for businesses. Tomo-elec.com Review

Core Philosophy of aiERP

The philosophy behind aiERP is to move beyond traditional ERP systems that merely process data to one that actively assists and augments human decision-making.

By embedding AI directly into the system’s core, Priority aims to make AI “invisible but powerfully” integrated into every aspect of a business. This approach promises more than just automation.

It suggests a system that learns, adapts, and provides proactive insights.

The emphasis is on deep generative AI and machine learning capabilities, which are at the forefront of current AI advancements.

Key AI Functionalities Promised

The website highlights several specific functionalities enabled by aiERP: Cosmedpharmacy.com Review

Natural Language Interaction: Users can “chat with the ERP using natural language.” This is a significant user experience improvement, allowing non-technical users to query the system, create reports, or perform complex tasks using simple, conversational commands. This could drastically reduce the learning curve and improve data accessibility.
Agent-like Business Rules: The ability to “create complex, agent-like business rules” implies that the AI can understand nuanced operational logic and automate tasks that traditionally require manual configuration or coding. This could range from automating complex approval workflows to setting up intelligent inventory reordering based on dynamic factors.
Custom Report Generation, Analysis, and Summarization: Users can “build analyze and summarize custom reports” using natural language. This moves beyond standard report templates, allowing for on-the-fly data exploration and summarization, providing quicker access to actionable insights without needing data analysts.
Demand Forecasting: The AI’s capability to “forecast demand” is a critical feature for businesses, especially in retail and manufacturing. Accurate demand forecasting can optimize inventory levels, reduce waste, improve production planning, and enhance customer satisfaction by ensuring product availability.
Delivery Route Optimization: For businesses involved in logistics and distribution, the ability to “optimize delivery routes” using AI can lead to significant cost savings in fuel and labor, faster delivery times, and improved logistical efficiency. This involves complex algorithms considering traffic, vehicle capacity, and delivery windows.

Impact on Business Operations

The integration of these AI functionalities could have a transformative impact on business operations.

Increased Efficiency: Automating routine and complex tasks, from report generation to route planning, frees up human resources for more strategic activities.
Improved Decision-Making: AI-driven insights from forecasting and data analysis enable more informed and proactive business decisions.
Enhanced User Experience: Natural language processing makes the ERP system more accessible and intuitive, reducing training time and improving user adoption.
Competitive Advantage: Businesses leveraging such advanced AI capabilities can gain a significant edge in operational agility, cost management, and customer responsiveness.

While the specific details of how these AI features are implemented are not exhaustive on the homepage requiring a demo for a deeper dive, the conceptual framework presented for aiERP is compelling and aligns with modern business needs for intelligent automation and data utilization.

It positions Priority as a forward-thinking ERP vendor embracing cutting-edge technology.

A Platform Shaped Around Your Business: Customization and Modern Technology

Priority-software.com emphasizes that its ERP platform is designed to be “shaped around your business,” suggesting a high degree of flexibility and customization.

This claim is crucial for enterprise software, as businesses rarely fit into a one-size-fits-all solution. Nzjane.com Review

The website highlights the integration of “latest technologies, mobile apps, and automations,” all aimed at optimizing “every aspect of your operations.”

Adaptability and Customization

The notion of a platform “shaped around your business” implies more than just configurable settings.

It suggests that Priority ERP can be adapted to specific industry requirements, unique business processes, and varying organizational structures. In the context of ERP, this usually involves:

Modular Architecture: Allowing businesses to select and implement only the functionalities they need, with the option to add more modules as they grow or their needs evolve.
Workflow Configuration: The ability to define and automate custom business workflows to match existing operational procedures or optimize new ones.
User Interface Personalization: Customizing dashboards, reports, and data entry screens to suit individual user roles and preferences, enhancing productivity and user adoption.
Integration Capabilities: Open APIs or connectors to integrate with other essential business applications e.g., e-commerce platforms, specialized CRM, payroll systems that might not be part of the core ERP suite.

While the homepage doesn’t detail the technical mechanisms for this adaptability e.g., low-code/no-code tools, development frameworks, the message is clear that the system is designed to be flexible rather than rigid.

Integration of Latest Technologies

The mention of “latest technologies” likely refers to the underlying architecture and capabilities beyond just core ERP functionalities. This often includes: Wsdot.wa.gov Review

Cloud-Native Design: Ensuring the system is built for the cloud, offering scalability, security, and accessibility from anywhere.
Advanced Analytics and Business Intelligence: Tools for data visualization, predictive analytics, and real-time reporting to provide actionable insights.
Internet of Things IoT Integration: Connecting with devices and sensors to capture data for improved operational visibility, especially in manufacturing, supply chain, and asset management.
Blockchain potentially: While not explicitly mentioned, some modern ERPs are exploring blockchain for enhanced supply chain transparency and data integrity.

The inclusion of AI within their “aiERP” suite is a prime example of their commitment to leveraging cutting-edge technology to provide competitive advantages.

Mobile App Functionality

The presence of “mobile apps” is a non-negotiable feature for modern ERP systems.

Mobile access ensures that critical business information and functionalities are available on the go, improving responsiveness and efficiency for various roles, including:

Sales Teams: Accessing customer data, processing orders, and checking inventory from the field.
Field Service Technicians: Managing service requests, accessing equipment information, and completing work orders.
Warehouse Staff: Performing inventory counts, managing goods receipt, and dispatch using mobile devices.
Executives: Monitoring key performance indicators KPIs and approving workflows remotely.

Mobile capabilities significantly enhance operational agility and data accuracy by allowing real-time data entry and access from any location.

Automation for Operational Optimization

The platform’s emphasis on “automations to optimize every aspect of your operations” ties directly into the AI capabilities discussed earlier. Automation in an ERP context can involve: Videochatapro.com Review

Automated Workflows: Setting up rules to automatically trigger actions based on predefined conditions e.g., automatically generating purchase orders when inventory falls below a certain level.
Robotic Process Automation RPA: Automating repetitive, rule-based tasks across various applications.
Intelligent Process Automation IPA: Combining AI and RPA for more complex automation that involves decision-making.

These automations are designed to reduce manual effort, minimize errors, speed up processes, and improve overall operational efficiency, directly contributing to business growth and profitability.

Real-World Impact: Priority ERP Case Studies

One of the most effective ways for a business software provider to demonstrate its value is through real-world examples. Priority-software.com does this effectively by featuring several case studies directly on its homepage. These testimonials provide concrete evidence of how the software has benefited actual businesses, offering insights into tangible improvements and return on investment.

Phillips Safety: Enhanced Real-time Operations

The case study for Phillips Safety, an information technology manager named Kenneth Moreira, provides a powerful endorsement. His quote, “We’re performing more tasks in real-time than we ever could have hoped with our previous solution,” highlights a common pain point for businesses using outdated or inefficient systems.

Key takeaway: The primary benefit here is a significant improvement in real-time operational capabilities. This implies faster data processing, immediate access to information, and quicker decision-making, which are crucial for dynamic businesses.
Implied Impact: This likely translates to reduced delays, improved customer service due to up-to-date information, and more agile responses to market changes. Real-time visibility is invaluable for inventory management, order fulfillment, and financial tracking.

Cherwell Laboratories: Increased In-House Control and Agility

Martyn Young, Operations Director at Cherwell Laboratories, emphasizes the system’s configurability: “Our ability to configure the system in-house has shone through, it’s much more in our control, and therefore we are able to make improvements quickly and more readily.”

Key takeaway: This testimonial points to the software’s flexibility and ease of internal configuration. Many businesses struggle with rigid ERP systems that require external consultants for every minor change. Priority’s solution appears to empower internal teams.
Implied Impact: Increased control means less reliance on external vendors, faster adaptation to changing business needs, and potentially significant cost savings on customization and support. This agility is a major competitive advantage, allowing businesses to respond quickly to market demands or internal process optimizations.

Orb Interiors Ltd: Doubling Output Without Increasing Staff

The quote from Mattis Orgel, Director at Orb Interiors Ltd, provides a compelling example of efficiency gains: “With Priority, we could double our output without having to increase our staff.” Onnsports.com Review

Key takeaway: This demonstrates a direct link between the ERP implementation and productivity and scalability. Doubling output without adding headcount is a testament to the software’s ability to streamline operations and enhance efficiency dramatically.
Implied Impact: This translates into higher profitability, improved resource utilization, and the ability to scale operations effectively without incurring proportional labor costs. It underscores the value proposition of automation and process optimization offered by a robust ERP system.

Overall Effectiveness of Case Studies

These case studies are particularly effective because they:

Feature identifiable individuals and companies: Adding a layer of authenticity.
Are concise and impactful: Each quote highlights a specific, measurable benefit.
Address common business challenges: Such as real-time data needs, system flexibility, and productivity scaling.

By presenting these real-world examples, Priority-software.com strengthens its claims of being an effective and impactful ERP solution, providing tangible evidence of its value to potential customers.

How to Engage with Priority: Demos and Information Resources

Priority-software.com makes it abundantly clear that the primary mode of engagement for prospective clients is through a demo.

The website is replete with calls to action like “Get a Demo,” “Request a demo,” and “Schedule a demo.” This approach is standard for complex enterprise software, as it allows the vendor to showcase tailored functionalities and address specific business needs in a personalized session.

The Demo-Centric Approach

The emphasis on demos serves several purposes: Cityscope.net Review

Personalization: A demo allows Priority to understand a prospect’s unique challenges and demonstrate how their specific features can solve those problems, rather than presenting a generic overview.
Complexity Management: ERP systems are intricate. A live demo can clarify complex functionalities and workflows more effectively than static web pages.
Relationship Building: It initiates a direct conversation, allowing the sales team to build rapport and guide the prospect through the evaluation process.
Qualification: Demos help the vendor qualify leads, ensuring they are focusing resources on businesses that are a good fit for their solution.

However, for users who prefer to conduct extensive research independently before engaging with a sales team, this demo-first strategy might require an extra step.

Comprehensive public documentation, feature lists, and transparent pricing structures even if indicative would complement the demo process by allowing for more thorough preliminary research.

Available Information Resources

Beyond the demo, the website offers several other resources to help potential customers understand the software’s capabilities and value proposition:

aiERP Landing Page: A dedicated section https://www.priority-software.com/erp/aierp/ provides more details about their AI-powered ERP suite, expanding on the concepts briefly introduced on the homepage.
Case Studies: As discussed, the case studies provide tangible examples of how businesses have benefited from Priority’s solutions. Links are provided to full case studies for deeper dives.
Analyst Reports: The website links to full reports from TEC Insight, IDC MarketScape, and Frost & Sullivan white papers e.g., https://www.priority-software.com/lp/tec-smb-report/. These external validations offer in-depth, third-party analyses of Priority’s standing and capabilities within the ERP market. Accessing these reports often requires filling out a form, which is a common lead generation practice for such valuable content.
Downloadable Brochure: There’s an option to “Download brochure” though it initially triggers a “close popup” which requires the user to manually click “Open file” or “Download brochure” after completing a form. This brochure likely offers a summarized overview of the product’s features and benefits, serving as a comprehensive information packet.
Language Options: The presence of Dutch https://www.priority-software.com/nl/ and Hebrew https://www.priority-software.com/il/ language options suggests an international focus and caters to specific regional markets, indicating a global presence.

The Customer Journey Implied

The website designs a clear customer journey:

Initial Interest: Prompted by the high-level descriptions and industry recognitions.
Information Gathering: Through case studies, analyst reports, and the aiERP page.
Engagement: Primarily through scheduling a demo to see the solution in action.
Decision-Making: Supported by personalized demonstrations and deeper discussions with sales representatives.

While the demo is central, the supplementary resources provide sufficient depth for a serious prospect to gather substantial information before committing to a one-on-one session. Toobusytobefit.com Review

Priority-software.com Pricing & Subscription Model Based on Website Analysis

Based on the publicly available information on Priority-software.com’s homepage, specific pricing details or a clear subscription model are not explicitly disclosed. This is a common practice for Enterprise Resource Planning ERP software vendors, especially for solutions targeting mid-market and enterprise-level businesses.

Why Pricing Isn’t Publicly Available

Several factors contribute to the absence of upfront pricing:

Complexity and Customization: ERP systems are rarely “off-the-shelf” products with fixed prices. The cost depends heavily on:
- Number of users: Whether it’s 10 users or 1000 users.
- Modules required: Financials, inventory, manufacturing, CRM, HR, etc.
- Industry-specific functionalities: Specialized features for retail, hospitality, discrete manufacturing, etc.
- Deployment model: Cloud SaaS vs. on-premise though Priority emphasizes cloud.
- Integration needs: Connecting with existing third-party systems.
- Implementation services: Data migration, training, customization, and ongoing support.
Value-Based Pricing: Vendors often prefer to demonstrate the value of their solution through a demo before quoting a price, as the ROI can be significant for businesses.
Competitive Strategy: Publicly available pricing can be a competitive disadvantage, allowing rivals to undercut or tailor their offers.
Negotiation: Enterprise software deals often involve negotiation based on the scale of the deployment and the client’s specific needs.

Implied Subscription Model

Given its emphasis on “Cloud ERP” and common industry practices, it is highly probable that Priority-software.com operates on a Software-as-a-Service SaaS subscription model. This would typically involve:

Per-User or Tiered Pricing: A monthly or annual fee based on the number of active users or user tiers e.g., 1-10 users, 11-50 users.
Module-Based Add-ons: Additional costs for specific modules or advanced functionalities that a business opts to use.
Storage and Data Volume: Potential charges related to the amount of data stored or processed.
Support Tiers: Different levels of customer support e.g., standard vs. premium might come with varying costs.

How to Get Pricing Information

The clear call to action throughout the website is to “Request a demo” or “Schedule a demo.” During or after this demo, a sales representative would typically conduct a needs assessment to understand the specific requirements of the prospective client.

Based on this assessment, a customized quote would then be provided. Loft.london Review

This process ensures that the pricing reflects the actual value and scope of the solution delivered to the specific business.

Ethical Consideration: Transparency

From an ethical standpoint, while the absence of explicit pricing on the homepage is common for complex B2B software, greater transparency, even in the form of pricing tiers or typical starting points, could be beneficial.

Many ethical business practices emphasize clear and upfront communication.

For consumers and businesses seeking quick comparisons or operating on tighter preliminary research budgets, the need to engage a sales team for pricing information can be a hurdle.

However, given the customizable nature of ERP solutions, providing a blanket price might also be misleading, making the demo-and-quote model a practical, albeit less immediately transparent, approach. Mangroveservices.net Review

Priority-software.com vs. Competitors

Comparing Priority-software.com with its competitors reveals its positioning in the ERP market, especially given its emphasis on AI and specific industry verticals like hospitality and retail, in addition to general cloud ERP.

While direct feature-by-feature comparisons require a, we can assess its competitive stance based on the information provided on its homepage and general market knowledge.

Key Differentiators for Priority-software.com

AI-Centric ERP aiERP: This is perhaps Priority’s strongest stated differentiator. By embedding generative AI and machine learning directly into the core ERP, Priority aims to offer a more intelligent, proactive system for tasks like natural language querying, automated business rules, demand forecasting, and route optimization. Many competitors offer AI features, but Priority positions it as central to their architecture rather than an add-on.
Specific Industry Focus: While offering general cloud ERP, its explicit mention of “Best-in-class hotel management software” and “End-to-end retail management software” suggests a tailored approach for these industries. This vertical specialization can mean deeper, more relevant functionalities for businesses in those sectors compared to generalized ERPs.
Recognitions from Top Analysts: Being recognized by Gartner, IDC, and TEC, along with G2 and SoftwareSuggest awards, provides significant third-party validation, which is a strong competitive advantage. This positions them favorably against lesser-known or newer entrants.

Comparison with Major Competitors General ERP

SAP Business One / SAP S/4HANA:
- SAP’s Strength: Market leader, extensive global presence, vast ecosystem, deep functionality across many industries. S/4HANA leverages in-memory computing for real-time analytics.
- Priority’s Edge: Priority’s aiERP claims a more integrated, “thinking alongside you” AI, potentially offering a more intuitive AI experience for business users. SAP’s AI is powerful but might require more technical expertise to leverage fully. SAP Business One targets SMBs, but S/4HANA is primarily for large enterprises.
- Competitive Standing: Priority competes with SAP in the SMB cloud ERP space, potentially offering a more agile, AI-driven alternative.
Oracle NetSuite:
- NetSuite’s Strength: True cloud ERP, comprehensive suite for financials, CRM, e-commerce, strong for growth-stage companies.
- Priority’s Edge: Priority’s specific AI applications like natural language interaction for reports and route optimization might be more readily available and integrated into the core user experience. NetSuite’s AI/ML features are robust but might be more generalized.
- Competitive Standing: Both are strong cloud ERP contenders. Priority might appeal more to businesses prioritizing deeply embedded, user-friendly AI from the get-go.
Microsoft Dynamics 365: Sandrovebrahams.com Review
- Dynamics 365’s Strength: Seamless integration with Microsoft ecosystem Office 365, Power BI, modular approach, broad industry coverage.
- Priority’s Edge: Priority’s “aiERP” might offer a more focused and immediate AI impact on core ERP processes. Dynamics 365 leverages Azure AI services, but the out-of-the-box integration for complex generative AI tasks might vary.
- Competitive Standing: Both offer comprehensive solutions. Priority could be a stronger choice for businesses specifically seeking cutting-edge, native AI capabilities in their ERP.
Odoo:
- Odoo’s Strength: Open-source flexibility, extensive app store, cost-effective for smaller businesses, strong community.
- Priority’s Edge: Priority offers a more traditional, vendor-supported, closed-source enterprise solution with potentially more refined enterprise-grade features and analyst validations. Its AI might be more deeply integrated and robust for complex tasks.
- Competitive Standing: Odoo is strong for cost-conscious or highly customized deployments. Priority offers a more established, AI-first commercial package.

How Priority Positions Itself

Priority-software.com appears to be strategically positioning itself as a modern, AI-powered ERP solution that is highly adaptable and comes with strong industry backing.

Its focus on AI for practical business applications forecasting, route optimization, natural language interaction aims to differentiate it from competitors that might offer AI as an add-on or a less integrated component.

For businesses in retail and hospitality, its stated “best-in-class” solutions suggest a tailored fit that generic ERPs might not provide.

Ultimately, the choice between Priority and its competitors would depend on a business’s specific needs, budget, industry, and the desired level of AI integration within their core ERP system.

The demo process would be critical for any serious evaluation.

How to Cancel Priority-software.com Subscription Hypothetical

Based on the information available on the Priority-software.com homepage, there is no direct link or section detailing the process for canceling a subscription.

This is typical for B2B enterprise software, where subscriptions are governed by detailed service agreements and contracts rather than simple “cancel account” buttons found on consumer-facing services.

Therefore, the process for canceling a Priority-software.com subscription would likely involve direct communication with their customer success or account management teams, following the terms outlined in the master service agreement MSA or contract signed during the initial engagement.

General Steps for Cancelling an Enterprise Software Subscription

While the specific steps for Priority-software.com are not public, here’s a general hypothetical process based on industry standards for enterprise software:

Review Your Contract/Master Service Agreement MSA: This is the most crucial first step. Your MSA or subscription agreement will outline the exact terms for termination, including:
- Notice Period: The minimum amount of time e.g., 30, 60, or 90 days you must give before the desired cancellation date.
- Cancellation Window: Specific dates or periods within which cancellation requests must be submitted to avoid automatic renewal.
- Process for Notification: Whether the cancellation request needs to be in writing email, certified mail, who it should be addressed to, and any specific forms to fill out.
- Early Termination Fees: If applicable, penalties for canceling before the contract term ends.
- Data Retrieval Policy: How you can retrieve your data after termination and how long it will be available.
Contact Your Account Manager or Customer Success Manager: Reach out to your designated contact at Priority. This person is typically responsible for managing your relationship and can guide you through the official cancellation process.
Formal Written Notification: Even if you discuss it verbally, always follow up with a formal written notice email or letter as required by your contract. This creates a paper trail and ensures proper documentation of your request. Clearly state:
- Your company name.
- Your account number or relevant identifiers.
- Your intention to cancel the subscription.
- The effective date of cancellation, adhering to the notice period.
- Reason for cancellation optional, but can be helpful for their feedback.
Confirm Cancellation: Ensure you receive a written confirmation from Priority acknowledging your cancellation request and the effective termination date. This is vital for your records.
Data Export and Migration: Before the subscription fully terminates, make sure to export all your critical data from the Priority ERP system. Understand their data retention policies to ensure you have a copy of your information. Discuss any migration assistance if you are moving to a new system.
Settle Final Invoices: Ensure all outstanding payments are settled up to the cancellation date.

Ethical Considerations Around Cancellation

From an ethical standpoint, it is important for software vendors to make their cancellation policies clear and accessible, even if the process is not as simple as a click.

While the specific process may not be detailed on the public website, it should be unambiguously outlined in the contractual agreements provided to customers.

Companies should ensure that customers can reasonably understand and follow the cancellation procedure without undue difficulty or hidden clauses.

How to Cancel Priority-software.com Free Trial Hypothetical

The Priority-software.com homepage focuses heavily on “Request a demo” rather than offering a “free trial” in the traditional sense like a self-service sign-up and immediate access. This distinction is important: a “demo” is typically a guided tour or presentation by a sales team, whereas a “free trial” usually involves direct, hands-on access to the software for a limited period.

If Priority does offer a free trial, it’s not prominently advertised as such on the main page.

However, if a free trial were to be offered, the cancellation process would likely be simpler than a full subscription.

Assumptions if a Free Trial Exists

If Priority-software.com were to offer a free trial perhaps after a demo, or through a separate, unadvertised channel, the cancellation process would typically fall into one of two categories:

Automatic Expiry: Many enterprise software trials are designed to expire automatically after a set period e.g., 14 or 30 days without requiring any action from the user. In this scenario, access to the trial environment simply ceases, and no charges are incurred unless the user explicitly opts into a paid subscription. This is the most user-friendly approach.
Explicit Cancellation Required: Less common for B2B trials unless payment details were collected upfront for a “free trial that converts to paid” model. If an explicit cancellation were required, the steps would likely be:
- Check Trial Confirmation Email: The email confirming your free trial sign-up would typically contain instructions on how to manage or cancel your trial, including any links to a trial management portal or contact information for support.
- Access Trial Account Settings: Look for a “Subscription,” “Billing,” or “Account Settings” section within the trial environment itself. There might be an option to “Cancel Trial” or “Manage Subscription.”
- Contact Customer Support: If no self-service option is available, reach out to Priority’s customer support or the sales representative who initiated the trial. A quick email or phone call would usually suffice. Explain that you wish to discontinue the trial and not proceed with a paid subscription.
- Confirm No Auto-Conversion: If payment details were provided during trial sign-up which is less likely for a pure “demo” model but common for some “free trial” setups, explicitly confirm that your trial will not automatically convert into a paid subscription and that no charges will be made.

Ethical Considerations for Free Trials

For any service offering a free trial, ethical business practices dictate that:

Clarity on Auto-Conversion: It should be explicitly clear whether a trial automatically converts to a paid subscription or simply expires. If auto-conversion occurs, it should be prominently disclosed during sign-up.
Easy Cancellation: The process to cancel a free trial should be straightforward and easily discoverable. Hidden cancellation buttons or complex procedures for trials are generally frowned upon.
No Hidden Fees: Users should not incur unexpected charges during or after a free trial unless they explicitly agreed to them.

Given Priority-software.com’s current homepage, which emphasizes “demo” requests over “free trials,” the most likely scenario is that any trial access would be managed directly by a sales or account manager, and cancellation would involve a simple communication with that contact.

FAQ

What is Priority-software.com?

Priority-software.com is the official website for Priority, a company that develops and provides Enterprise Resource Planning ERP software solutions, including cloud ERP, hospitality management software, and retail management software, notably featuring their AI-embedded “aiERP” suite.

What is aiERP?

AiERP is Priority’s cutting-edge AI suite, which embeds artificial intelligence and machine learning into the core architecture of its ERP system.

It’s designed to be an intelligent platform that “thinks alongside you,” enabling natural language interaction for tasks like report generation, demand forecasting, and delivery route optimization.

What types of businesses does Priority software serve?

Priority software serves a range of businesses, with explicit mentions of cloud ERP for general business growth, specialized solutions for hospitality management, and end-to-end software for retail management.

Their recognition in reports also suggests a strong fit for product-centric enterprises and SMBs.

Is Priority-software.com a legitimate company?

Yes, Priority-software.com appears to be a legitimate company.

The website prominently displays recognitions from reputable analyst firms like Gartner 2024 Magic Quadrant™, IDC MarketScape, TEC Insight Report, and awards from SoftwareSuggest and G2, all indicating a credible presence in the enterprise software market.

Where can I find pricing information for Priority software?

Pricing information for Priority software is not explicitly disclosed on their homepage.

Like many enterprise software solutions, pricing is likely customized based on a business’s specific needs, number of users, modules required, and implementation services.

You typically need to “Request a demo” to receive a personalized quote.

How can I get a demo of Priority software?

You can request a demo of Priority software by clicking on any of the “Get a Demo,” “Request a demo,” or “Schedule a demo” buttons prominently displayed across the Priority-software.com homepage.

This will likely lead to a form where you can provide your contact details for a sales representative to reach out.

Does Priority software offer mobile apps?

Yes, the website states that their platform equips businesses with “the latest technologies, mobile apps, and automations to optimize every aspect of your operations,” indicating that mobile app functionality is a key component of their offering.

What kind of industry recognition has Priority received?

Priority has received significant industry recognition, including being recognized by Gartner in the 2024 Magic Quadrant™ for Cloud ERP, as a “Major Player” in the IDC MarketScape for SaaS & Cloud ERP, and as the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs. They also have awards from SoftwareSuggest and G2.

Are there case studies available for Priority software?

Yes, the Priority-software.com homepage features several case studies with direct testimonials from customers like Phillips Safety, Cherwell Laboratories, and Orb Interiors Ltd, highlighting specific benefits and improvements achieved with Priority ERP.

Can I try Priority software for free?

The website primarily promotes “demos” rather than self-service “free trials” in the traditional sense.

It implies a guided demonstration with a sales team rather than immediate hands-on access to the software.

Any trial access would likely be arranged directly with a sales representative after a demo.

What kind of AI capabilities does aiERP offer?

AiERP offers deep generative AI and machine learning capabilities that allow users to chat with the ERP using natural language to create complex business rules, build and summarize custom reports, forecast demand, and optimize delivery routes.

How does Priority support business growth?

Priority supports business growth by providing comprehensive ERP solutions that optimize operations through advanced technologies, mobile apps, and automations, leading to increased efficiency, improved decision-making, and enhanced scalability, as demonstrated in their customer case studies.

Is Priority ERP suitable for small and medium-sized businesses SMBs?

Yes, Priority ERP is recognized as a strong solution for SMBs, as highlighted by its recognition as the “top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs.”

How flexible is Priority’s ERP platform?

The website emphasizes that the platform is “shaped around your business,” suggesting a high degree of adaptability and customization to fit specific industry requirements, business processes, and organizational structures, aiming to optimize every aspect of operations.

What types of reports can aiERP generate?

AiERP allows users to build, analyze, and summarize custom reports using natural language, enabling on-the-fly data exploration and quicker access to actionable insights.

Does Priority offer solutions for manufacturing?

Yes, the website features a Frost & Sullivan white paper that specifically highlights “Featuring Priority ERP.

Learn how to choose the perfect ERP system for your discrete manufacturing business,” indicating their relevance to the manufacturing sector.

How can I learn more about the technical aspects of Priority software?

While the homepage provides high-level information, deeper technical insights typically require engaging with a sales representative through a demo, reviewing the specific aiERP landing page, or downloading the product brochure, which likely contains more detailed feature lists.

Does Priority have a global presence?

Yes, the presence of Dutch and Hebrew language options on the website, along with claims of “0+ Countries” and “0+ Partners” though showing as zero at the time of review, indicating placeholders or dynamic content, suggests an international focus and global reach.

What distinguishes Priority from its competitors?

Priority distinguishes itself through its strong emphasis on deeply embedded AI capabilities aiERP, its tailored solutions for specific industries like hospitality and retail, and its significant recognition and validation from leading industry analyst firms like Gartner and IDC.

How do I contact Priority-software.com for support or sales?

The primary method to initiate contact for sales or detailed information is through the “Get a Demo” or “Request a demo” forms on their website.

For existing customers, specific support channels would typically be outlined in their service agreements.