Priority-rentals.com Reviews

Based on checking the website, Priority-rentals.com appears to be a legitimate car rental service operating in Cyprus. It emphasizes a customer-friendly approach with features like no prepayment, no deposit, and full insurance with zero deductible. While car rental itself is permissible, it’s important to be mindful of the overall financial practices associated with it. For instance, if the payment methods involve interest-based credit cards or other forms of riba, or if the insurance structure contains elements of excessive gharar uncertainty or speculation, then it would be prudent to seek alternatives that align with ethical financial principles. Always prioritize transactions that are transparent, fair, and free from elements that contradict sound financial conduct.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Priority-rentals.com Review & First Look

Priority-rentals.com presents itself as a straightforward and reliable option for car hire in Cyprus.

The website highlights a customer-centric model, aiming to simplify the rental process by eliminating common pain points like prepayments, deposits, and hidden fees.

From the outset, the site projects an image of transparency and ease, which is a significant draw for travelers looking for hassle-free transportation.

User Interface and Navigation

The website boasts a clean and intuitive design.

Key information like car categories, pricing, and the booking process is easily accessible.

The navigation flow for searching cars by location and date is clear, guiding users through a simple three-step process:

• Search: Enter your desired location/town and rental dates.
• Choosing: Select your preferred car from their fleet.
• Reservations: Fill out a simple form to confirm.

This streamlined approach suggests a focus on user experience, ensuring that potential customers can quickly find the information they need without unnecessary complications.

Initial Impressions of Service Offering

The immediate impression is one of convenience and trust.

The site’s prominent display of “NO PREPAYMENT,” “NO DEPOSIT,” and “FULL INSURANCE: WITHOUT EXCESS” immediately addresses major concerns for many renters.

They clearly position themselves as a premium, albeit potentially slightly more expensive, option due to these favorable terms. Joeduffy.ie Reviews

This contrasts with many traditional rental companies that often require significant deposits or credit card holds.

Priority-rentals.com Pros & Cons

When evaluating any service, a balanced perspective is crucial.

Priority-rentals.com brings several compelling advantages to the table, but it’s also worth considering potential downsides.

Advantages of Using Priority-rentals.com

The primary advantages revolve around their unique customer-first policies, setting them apart from many competitors.

• No Prepayment Required: This is a major benefit, allowing customers to book a car without upfront financial commitment. Payment is made upon receipt of the car. This minimizes financial risk for the customer.
• Zero Deposit/Pledge: Unlike most car rental companies that hold a significant security deposit, Priority-rentals.com claims to require no pledge or deposit. This frees up funds for travelers and removes the worry of deposit refunds.
• Zero-Deductible Insurance: This means full coverage for all events without any risk to the customer. This provides peace of mind, knowing that in case of an accident or damage, there are no additional out-of-pocket expenses for the policyholder.
• No Credit Card Hold for Pre-booking: Customers do not need a credit/debit card to pre-book a car or sign a contract. This flexibility is particularly appealing to those who prefer not to use credit cards or don’t have one readily available.
• Cash Payment Option: Payment upon receipt of the car can be made in cash Euros or by credit/debit card, offering flexibility.
• New Car Fleet: Most cars are stated to be under 5 years old and in excellent condition, regularly maintained. This suggests a reliable and comfortable driving experience.
• Unlimited Mileage: This allows renters to explore Cyprus without worrying about additional mileage charges, promoting freedom of travel across the island.
• Transparent Pricing: The website claims no hidden fees, informing customers about all nuances of car rental and insurance terms upfront.

Potential Considerations and Areas for Improvement

While the benefits are strong, it’s also prudent to consider the other side.

• Potentially Higher Prices: Some customer testimonials, like Aleksandra’s, suggest that while the terms are excellent, the base rental fee might be “a little more expensive” compared to competitors who require deposits or have excesses. This is a trade-off for the peace of mind offered.
• Limited Transmission Options: The FAQ explicitly states that “All vehicles in our fleet are equipped with an automatic transmission.” While convenient for many, this could be a drawback for drivers accustomed to or preferring manual transmission vehicles.
• Geographical Focus: The service is specifically for Cyprus. Travelers looking for car rentals elsewhere would need to find other providers.
• Reliance on WhatsApp for Communication: While some customers found it convenient, relying heavily on WhatsApp for communication as mentioned by Aleksandra might not be ideal for all users, particularly those who prefer formal email correspondence or direct phone calls for all inquiries.

Priority-rentals.com Alternatives

When considering car rental in Cyprus, it’s always wise to explore alternatives to ensure you’re getting the best deal and service that aligns with your specific needs and principles.

While Priority-rentals.com offers distinct advantages, other reputable companies also operate in the region.

Major International Car Rental Agencies

Many globally recognized car rental brands have a presence in Cyprus, often at major airports like Larnaca and Paphos.

These typically offer a wide range of vehicles and established customer support systems.

• Hertz: A global leader with a strong presence, known for a wide fleet and comprehensive insurance options. However, they typically require significant credit card holds and often have stricter policies regarding deposits and excess.
• Avis: Another large international player, Avis offers a broad selection of vehicles and often provides loyalty programs. Similar to Hertz, deposits and credit card requirements are standard.
• Europcar: Known for its extensive network, Europcar offers competitive rates and various vehicle classes. They also generally follow the standard deposit and credit card pre-authorization model.
• Sixt: A premium car rental company with a modern fleet, Sixt offers excellent service but can be more expensive. They also adhere to standard deposit and credit card policies.

Key Differences: These international giants usually require credit card pre-authorizations for security deposits often substantial, ranging from €300-€1500 and may have high insurance excesses unless a costly full coverage option is purchased. Their booking processes are often more formalized, and cash payment upon receipt is rarely an option. Busy.easystaff.io Reviews

Local Cypriot Car Rental Companies

Cyprus has numerous local car rental businesses, some of which may offer more flexible terms or specialized services.

• Andy’s Rent A Car: A well-known local company in Cyprus, often praised for its customer service and competitive pricing. They might offer varying insurance packages and deposit requirements, so it’s essential to check their specific terms.
• Cyprus Car Hire various smaller operators: Many smaller, independent companies operate across the island. These can sometimes offer more personalized service or niche vehicles. However, it’s crucial to thoroughly vet these companies, read reviews, and understand their terms regarding insurance, deposits, and payment methods.

Key Differences: Local companies might offer more flexible pickup/drop-off arrangements or personalized customer service. However, their insurance policies might vary widely, and some may still require deposits or have high excesses. It’s vital to research their terms to ensure transparency and avoid hidden costs.

Ethical Alternatives and Considerations

For those seeking to align their choices with ethical financial principles, the key is to scrutinize the financial models behind any rental agreement.

• Avoid Interest-Based Credit Cards: If possible, use debit cards or cash for payments to steer clear of riba. Priority-rentals.com’s cash payment option is a significant advantage in this regard.
• Scrutinize Insurance Policies: Understand the terms of “full insurance” and “zero deductible.” While these sound ideal, ensure there are no elements of excessive gharar uncertainty or speculation that might be problematic. Generally, a simple contract for services with clear terms, where risk is genuinely transferred and not based on speculative elements, is preferable.
• Focus on Asset-Based Transactions: Car rental is a service, not an asset purchase. However, the underlying financing of the rental company’s fleet and their operational models should ideally be free from riba if one is seeking a fully principled approach. This is often difficult for the consumer to ascertain but remains an ideal.
• Prioritize Transparency: Opt for companies that are upfront about all costs, fees, and insurance terms, minimizing any surprises or hidden charges. Priority-rentals.com’s stated transparency is a strong positive in this regard.

Ultimately, the best alternative depends on individual priorities, budget, and comfort level with different service models.

Priority-rentals.com clearly targets a segment of the market that values convenience, security, and a deposit-free experience, even if it comes at a slightly higher upfront cost.

How to Book with Priority-rentals.com

Booking a car with Priority-rentals.com is designed to be a straightforward process, emphasizing simplicity and efficiency, particularly with their no-prepayment and no-deposit policy.

Step-by-Step Booking Process

The website outlines a clear, three-step procedure:

1. Search:
   • Navigate to the main page of Priority-rentals.com.
   • Locate the “Search” widget, usually prominent on the homepage.
   • Enter your desired location/town in Cyprus e.g., Paphos, Larnaca, Ayia-Napa, Protaras.
   • Select your pickup date and return date from the calendar tool.
   • Click the “Search” or “Find Car” button.
2. Choosing Your Car:
   • After searching, you’ll be presented with a list of available cars for your selected dates and location.
   • The fleet includes various categories like Economy, Minivans, SUVs, and Cabriolets, each with a starting price indication e.g., Economy from 25 €, SUVs from 50 €.
   • Review the details of each car, including model, features like automatic transmission and A/C, which are standard for all their cars, and pricing.
   • Select the car that best fits your needs and budget.
3. Reservations Fill in a Simple Form:
   • Once you’ve chosen your car, you’ll proceed to a simple reservation form.
   • This form will typically require your personal details name, contact information like phone number and email.
   • You may also need to provide your flight details if picking up at an airport, to ensure timely delivery.
   • Specify any additional requirements, such as child seats or boosters, which they offer upon request.
   • Review all the details you’ve entered and the car rental terms.
   • Submit the form.

Confirmation and Vehicle Collection

After submitting your reservation:

• Confirmation: You will need to “Wait for the confirmation.” This typically means a representative from Priority-rentals.com will review your booking and send you a confirmation, likely via email or WhatsApp, detailing your rental agreement. This step is crucial as it signifies the official acceptance of your booking.
• Getting a Car: Upon arrival at your specified pickup location e.g., airport or designated meeting point, you will “Meet company’s representative.” This representative will handle the final paperwork, vehicle inspection, and key handover.
• Payment: “Payment is made upon receipt of the car in any convenient way – in cash in Euros or by credit/debit card.” This no-prepayment policy is a core feature. Ensure you have the agreed-upon amount ready in your preferred payment method.

The emphasis on direct communication and in-person payment underscores their commitment to flexibility and trust, distinguishing them from many online-only booking platforms that demand immediate upfront payment.

Priority-rentals.com Pricing

Understanding the pricing structure of Priority-rentals.com is key to appreciating their unique value proposition. Office-furniture-direct.co.uk Reviews

They emphasize transparent pricing without hidden fees, a refreshing change from many rental companies.

Overview of Pricing Model

Priority-rentals.com’s pricing model is built around simplicity and transparency, with a clear focus on value for money, especially considering the included benefits.

• No Prepayment, No Deposit: This is central to their pricing. While the daily rental rate might appear slightly higher than some competitors who require large deposits or have high excesses, the absence of these upfront costs means customers avoid tying up significant funds.

• Zero-Deductible Insurance Included: The “full insurance: without excess” is a standard inclusion in their pricing. This means the quoted price covers comprehensive insurance, removing the need for customers to purchase expensive additional waiver options at the counter to avoid liability. This eliminates a common source of unexpected costs in car rental.

• Daily Rates: The website provides starting daily rates for different car categories:

  • Economy: from 25 €
  • Minivans: from 50 €
  • SUVs: from 50 €
  • Cabriolets: from 70 €

  These are “from” prices, indicating that actual rates will vary based on specific car models, rental duration, season, and demand.

For example, peak tourist seasons summer or popular holidays will likely see higher prices.

• Transparent Policy: They explicitly state “No hidden fees,” aiming to ensure that the price you are quoted at booking is the price you pay, with no unpleasant surprises upon pickup or return. This includes clarification of all insurance terms upfront.

Factors Influencing Rental Cost

Several factors will determine the final price you pay for your Priority-rentals.com rental:

• Car Category and Model: Larger, more luxurious, or specialized vehicles like cabriolets or larger SUVs will naturally cost more than economy cars. Specific models within a category can also have different rates.
• Rental Duration: Longer rental periods often result in a lower average daily rate, as companies typically offer discounts for extended bookings. For instance, a 7-day rental might have a lower daily cost than a 2-day rental.
• Time of Year/Seasonality: Cyprus experiences peak tourist seasons, especially during the summer months June-August and around major holidays. Demand surges during these periods, leading to higher rental prices. Booking during the shoulder seasons spring and autumn or off-peak months can often yield more favorable rates.
• Booking Lead Time: Booking well in advance, particularly for popular periods, can sometimes secure better rates. Last-minute bookings, especially when demand is high, might be more expensive due to limited availability.
• Pickup Location: While the website doesn’t specify differential pricing by location, some companies might adjust rates based on the convenience or operational costs of different pickup points e.g., airport vs. city center.
• Additional Services: While child seats are offered for free, any other potential add-ons if they offer them, though not explicitly listed as paid on the homepage would add to the cost.

Example Scenario Illustrative:

Let’s say you’re looking to rent an economy car for 7 days in May shoulder season. While the “from 25 €” is a base, the actual rate might be closer to €30-€35 per day for a specific model, totaling €210-€245 for the week. T2m-demenagement.com Reviews

In contrast, renting an SUV for 3 days in August peak season could easily push the daily rate towards €70-€80, totaling €210-€240.

The key takeaway is that while the initial numbers might seem comparable to or slightly higher than budget options, the inclusion of zero deposit and zero-deductible full insurance inherently provides significant savings and peace of mind that would typically be extra costs elsewhere.

Priority-rentals.com Customer Service and Support

Effective customer service is the backbone of any reliable rental business, and Priority-rentals.com appears to prioritize this aspect, offering multiple channels for support and emphasizing responsiveness.

Available Support Channels

The website highlights several ways customers can get in touch or receive assistance:

• Online Contact Form: The “Still have questions? Leave your contact details and we’ll get back to you” section implies an online inquiry form where users can submit their queries and expect a callback or email response. This is a standard channel for non-urgent questions.
• Direct Phone Number: They provide a direct contact number: +357 9662 4142. This is crucial for immediate assistance, especially for issues that may arise during the rental period or for urgent booking inquiries.
• WhatsApp Communication: As noted in customer testimonials, communication via WhatsApp seems to be a popular and effective channel. Aleksandra’s review specifically mentions, “it’s very convenient to write to whatsapp, no roaming, just the Internet.” This offers a quick, informal, and cost-effective way for international travelers to communicate without incurring roaming charges.
• On-site Representative: For car collection and return, a company representative meets the customer in person. This direct interaction ensures immediate resolution of any physical car-related queries or paperwork issues.

Emphasis on Customer Satisfaction

Several elements on the website point towards a strong focus on customer satisfaction:

• “Why Trust Us” Section: This section directly addresses common customer concerns by highlighting their transparent pricing, no deposit policy, zero-deductible insurance, no credit card hold, no prepayment, and ease of payment. These points are designed to build trust from the outset.
• Positive Customer Feedback: The “Feedback and pictures from our customers” section prominently displays numerous positive testimonials. Reviewers frequently praise the company for:
  • Responsiveness: “The guys are responsive, it’s very convenient to write to whatsapp.” Aleksandra
  • Ease of Arrangement: “Very nice and organized guys! Easy to arrange rental, without deposite and with possibility to pay with cash on delivery day.” Valentino
  • Vehicle Condition: “Clean and new car.” Alexey. “car is in perfect condition.” Sergey
  • Overall Service: “The service of this company is amazing!” Anya
• “Customer service and support”: The website explicitly states, “Our consultants are always at your disposal from the moment you book the car till the end of the rental contract.” This implies continuous support throughout the entire rental journey.
• Provision of Free Road and Touring Map: A small but thoughtful gesture that enhances the customer experience by providing practical assistance for exploring the island.

The combination of accessible contact methods and a clear commitment to resolving customer concerns effectively contributes to a positive perception of their support system.

Important Information for Renters

Before committing to a car rental with Priority-rentals.com, or any service, it’s essential to be aware of specific operational details and local regulations that can impact your experience.

Driving in Cyprus: Key Considerations

Understanding local driving conditions and rules is paramount for a safe and smooth rental experience.

• Left-Hand Driving: As stated in their FAQ, “Yes, since they drive on the left side of the road in Cyprus, all cars are right-hand drive in accordance with the traffic rules.” This is a critical point for visitors from countries where driving is on the right. Be prepared for this adjustment.
• Road Conditions: While major roads are generally well-maintained, rural areas or mountain roads can be narrower and winding. SUVs might be preferable for exploring off the beaten path.
• Petrol Stations: The website notes, “Petrol stations can be easily found in big cities, they are less…”. This implies that planning fuel stops in advance, especially when traveling through remote areas, is a good practice. Most stations are self-service after hours, requiring cash or card payment at a machine.
• Parking in Cyprus: The site also mentions, “There are two types of car parking spaces on the island paid and free…”. Be mindful of parking regulations, as fines can apply for improper parking. Paid parking often uses ticket machines or mobile apps.
• Traffic Rules: Familiarize yourself with basic Cypriot traffic laws, including speed limits, rules for roundabouts, and seatbelt requirements for all passengers.

Vehicle Specifications and Inclusions

Priority-rentals.com clarifies several important aspects of their vehicles:

• Automatic Transmission Only: “Unfortunately, no. All vehicles in our fleet are equipped with an automatic transmission.” This is a firm policy, so manual transmission users should seek alternatives if this is a deal-breaker.
• Air Conditioning: “Yes, all vehicles are equipped with automatic transmission and air conditioning or climate control.” This is essential for comfort, especially during Cyprus’s hot summer months.
• Radio/Stereo: “Yes, all cars have a radio!” A small but appreciated detail for many.
• Child Seats/Boosters: They confirm, “If you need a child seat or booster, indicate this in the application on the website and the car will be delivered to you with a child seat already installed.” This service is provided, which is a significant convenience for families.
• Newer Fleet: Most cars are under 5 years old and in excellent condition, implying reliability and a more pleasant driving experience.

Important Rental Terms Beyond What’s on Homepage

While the homepage emphasizes the “no prepayment, no deposit, zero deductible” aspects, full rental agreements typically contain other important clauses that renters should review: Cuttingedgestencils.com Reviews

• Age Requirements: Most rental companies have minimum and sometimes maximum age requirements for drivers. While not explicitly on the homepage, this will be in the full terms and conditions.
• Driver’s License Requirements: Ensure your driver’s license is valid in Cyprus. An International Driving Permit IDP might be required for non-EU license holders, or at least recommended.
• Fuel Policy: Though not detailed on the homepage, rental companies typically have a fuel policy e.g., full-to-full. Clarify this with the representative upon pickup.
• Geographical Restrictions: While unlimited mileage is offered within Cyprus, ensure there are no restrictions on driving to certain areas e.g., Turkish Cypriot controlled areas, though such restrictions are common with car rentals in Cyprus.
• Breakdown Assistance: Understand what kind of roadside assistance is provided in case of a breakdown. The “customer service and support” statement suggests they would assist, but the specifics should be clear.
• Damage Reporting: Procedures for reporting any new damage during the rental period should be understood.

Always take the time to read the full rental contract before signing to avoid any misunderstandings or unexpected issues.

How to Cancel Priority-rentals.com Subscription

It’s important to clarify that Priority-rentals.com offers car rental services, not a subscription-based model. Therefore, the concept of “canceling a subscription” doesn’t directly apply. Instead, customers would typically be looking to cancel a car rental reservation they have made.

Cancelling a Car Rental Reservation

While the website’s homepage doesn’t explicitly detail a “cancellation policy” page, the general practice for car rental companies, especially those with a “no prepayment” policy, is usually flexible.

• Contact Customer Service: The most direct and reliable way to cancel a reservation would be to contact Priority-rentals.com’s customer support.
  • Phone: Call their direct number: +357 9662 4142.
  • WhatsApp: Utilize the WhatsApp communication channel, as noted by previous customers, for quick and convenient messaging.
  • Online Inquiry Form: Use the “Leave your contact details and we’ll get back to you” form to submit a cancellation request in writing.
• Provide Reservation Details: When contacting them, be prepared to provide your full name, the dates of your reservation, the car model you booked, and any reservation or confirmation number you received.
• Check for Cancellation Fees: Given their “no prepayment” policy, it’s highly probable that there are no cancellation fees for simply canceling a reservation before the pickup time. However, it’s always prudent to confirm this directly with them when you cancel. Some companies might impose a small fee if cancellation occurs within a very short window of the pickup time e.g., less than 24 hours, but the no-prepayment model usually makes this less common.
• Confirmation of Cancellation: Always request and retain a confirmation of your cancellation, ideally in writing email or WhatsApp message, for your records. This serves as proof that you officially canceled the booking.

Scenario: How to Cancel a “Free Trial” Not Applicable

Since Priority-rentals.com is a direct car rental service and not a software or media platform, the concept of a “free trial” is not relevant to their operations.

They offer rental services with a unique “no prepayment” model, which means you are not charged until you physically receive the car.

This inherently eliminates the need to “cancel a free trial” to avoid charges, as no charges are incurred until the service is rendered.

In summary, if you need to adjust or cancel a booking with Priority-rentals.com, simply reach out to their customer service team through one of their specified channels.

Their no-prepayment policy suggests a high degree of flexibility regarding cancellations, making the process likely straightforward and free of charge.

Frequently Asked Questions

What is Priority-rentals.com?

Priority-rentals.com is a car rental service operating in Cyprus, specializing in providing vehicles with no prepayment, no deposit, and full, zero-deductible insurance.

Where does Priority-rentals.com operate?

Priority-rentals.com operates exclusively in Cyprus, with car rental services available in popular locations such as Paphos, Larnaca, Ayia-Napa, and Protaras. Ticket.se Reviews

Does Priority-rentals.com require a prepayment?

No, Priority-rentals.com explicitly states “No prepayment.” You pay the rental fee only after you receive the car.

Is a deposit required to rent a car from Priority-rentals.com?

No, Priority-rentals.com prides itself on being “deposit-free.” You pay only the car rental fee upon receiving the car, with no pledge or deposit required.

What kind of insurance does Priority-rentals.com offer?

Priority-rentals.com offers “Zero-deductible car insurance,” which means full coverage for all events without any risk or additional cost for you.

Do I need a credit card to book a car with Priority-rentals.com?

No, you do not need a credit/debit card to pre-book a car or sign a contract. This offers significant flexibility to customers.

How can I pay for my car rental with Priority-rentals.com?

Payment is made upon receipt of the car and can be done in cash Euros or by credit/debit card, offering convenient options.

Are the cars at Priority-rentals.com new?

Yes, most cars in their fleet are stated to be under 5 years old and are maintained in excellent condition for customer comfort and reliability.

Do Priority-rentals.com cars have unlimited mileage?

Yes, all rentals with Priority-rentals.com come with unlimited mileage, allowing you to travel around Cyprus as much as you need without extra charges.

What types of cars are available at Priority-rentals.com?

Priority-rentals.com offers a great choice of vehicles including Economy, Minivans, SUVs, and Cabriolets to suit various tastes and needs.

Are all cars at Priority-rentals.com automatic transmission?

Yes, all vehicles in Priority-rentals.com’s fleet are equipped with an automatic transmission. They do not offer manual transmission cars.

Do the cars have air conditioning?

Yes, all vehicles from Priority-rentals.com are equipped with automatic transmission and air conditioning or climate control. Getkubu.com Reviews

Can I get a child seat with my rental car?

Yes, if you need a child seat or booster, you can indicate this in your application on the website, and the car will be delivered with it already installed.

How do I contact Priority-rentals.com customer service?

You can contact them via their phone number +357 9662 4142, through their online contact form, or reportedly via WhatsApp, as mentioned by customer testimonials.

Is Priority-rentals.com an official company?

Yes, the website states, “All our vehicles have an official state license that guarantees your safety.”

Are there any hidden fees with Priority-rentals.com?

No, Priority-rentals.com emphasizes transparency and states that “No hidden fees” are involved, and you will be informed about all nuances upfront.

How do I cancel a reservation with Priority-rentals.com?

You should contact their customer service directly via phone, WhatsApp, or their online form, providing your reservation details to cancel your booking.

Given their no-prepayment policy, it is likely a straightforward process without cancellation fees.

What should I do if I need roadside assistance during my rental?

While not explicitly detailed on the homepage, their “customer service and support” statement suggests you should contact their consultants, who are always at your disposal until the end of the rental contract.

Do they provide a road map of Cyprus?

Yes, while renting a car with Priority-rentals.com, you will receive a free original Road and touring map with interesting tourist attractions in Cyprus.

Can I rent a 7-seater minivan from Priority-rentals.com?

Yes, they can offer a family 7-seater Mazda Premacy station wagon, which has a large trunk and can be transformed into an additional third row of seats.

Summergardenbuildings.co.uk Reviews