Based on checking the website, Personalalarms.org, operating under the brand SureSafe, appears to be a legitimate provider of personal alarms and pendant alarms primarily for the elderly in the UK.
Their services focus on enhancing independence and providing peace of mind through wearable alert devices.
The website highlights features like automatic fall detection, GPS tracking, and both 24/7 professional monitoring and family-monitored options.
This service, while aimed at safety and independence, falls into a category that requires careful consideration.
While providing assistance for the elderly is commendable, the focus on relying solely on technology for security might lead some to overlook the deeper, more holistic approaches to well-being that are encouraged.
True peace of mind and security come from a balanced approach that includes strong family bonds, community support, and a reliance on Allah SWT for protection.
Relying on devices alone can create a false sense of invulnerability, whereas a holistic view acknowledges that ultimate safety is from Allah, and human efforts are but means.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Personalalarms.org: An In-Depth Review of SureSafe’s Offerings
Personalalarms.org, operating as SureSafe, positions itself as a leading UK provider of personal and pendant alarms, predominantly for the elderly.
Their website emphasizes a commitment to independence and peace of mind through various wearable devices designed for emergency situations.
This review delves into their offerings, features, pricing, and overall value proposition, drawing directly from the information presented on their platform.
Personalalarms.org Review & First Look
A first look at Personalalarms.org reveals a professional and user-friendly interface.
The site immediately highlights a 4.8/5 star rating on Reviews.io, aiming to build trust from the outset.
Key selling points like “Free Next Day Delivery” and “No Hassle Returns Policy” are prominently displayed, addressing common customer concerns.
The primary focus is on personal alarms for the elderly, including pendant and watch formats, with options for 24/7 professional monitoring or family-based alerts.
The website provides a clear pathway for potential customers to find the “Best Personal Alarm for the Elderly” by asking questions about wearing preference pendant/watch and emergency contact preference response center/relative. This interactive tool helps narrow down product choices, which is a thoughtful design element.
The overall presentation suggests a company dedicated to simplifying the process of choosing an emergency alert system.
- Initial Impressions:
- Professional Design: Clean, easy-to-navigate layout.
- Customer-Centric Messaging: Focus on peace of mind, independence, and ease of use.
- Clear Value Proposition: Direct benefits highlighted upfront.
- Interactive Selection Tool: A useful feature for guiding users to suitable products.
SureSafe claims to have sold “Tens of thousands” of alarms since 2015, indicating a significant market presence. Zmcar.dk Reviews
They also state their UK-based monitoring centers assist “over 170,000 people,” underscoring their scale and experience.
SureSafeGO: Flagship Features and Technology
The SureSafeGO stands out as SureSafe’s “flagship” product, aiming to encompass all “best features a personal alarm can offer.” It’s available in both watch and pendant formats, offering flexibility for user preference.
The core functionalities revolve around ensuring safety both at home and while “out and about.”
- Key Features of SureSafeGO:
- One-touch Personal Alarm: Simplifies activation in emergencies.
- Automatic Fall Detection: A crucial feature for elderly users, triggering an alarm even if the user cannot press the button. This technology senses changes in air pressure and movement associated with a fall.
- GPS Tracking: Enables location identification for users who might be lost or disoriented, particularly useful when away from home. The website mentions a 5 to 10-meter accuracy for location finding.
- Fully Mobile ‘Anywhere’ Alarm: Operates using mobile phone networks, ensuring connectivity beyond the home’s landline range. This is a significant advantage for active seniors.
- Talk Through the Pendant/Watch: Allows direct communication with the respondent either a 24/7 monitoring center or a family member through the device itself, removing the need for a separate base unit.
- Monitoring Options:
- 24/7 Response Centre Monitoring: Connects to a professional monitoring team, providing round-the-clock assistance. Operators can talk through the pendant, locate the user via GPS, and arrange appropriate help, including emergency services.
- Family Monitored: Directs alerts to up to three nominated family or friends, allowing them to respond directly. This option is presented as having “no monthly fees” for the monitoring service itself, though it requires “pay-as-you-go credit” for talk time, texts, and data.
- Geo-Fencing: A feature for the Dementia Tracker version, allowing caregivers to set safe zones and receive alerts if the user leaves the designated area.
- “Find Me” Feature: Available with the family-monitored SureSafeGO, enabling family to locate the user without an SOS button press.
- Showerproof: Designed to be worn in the bathroom, a high-risk area for falls.
SureSafe’s emphasis on these features aligns with the critical needs of seniors and their caregivers.
The inclusion of fall detection and GPS tracking demonstrates a modern approach to personal safety, moving beyond basic alert systems.
Their claim of being “leaders in mobile personal alarms” with “tens of thousands sold” suggests a tested and widely adopted product.
Personalalarms.org Pros & Cons
When evaluating Personalalarms.org SureSafe, it’s important to weigh the advantages and disadvantages based on the information they provide.
Pros as presented by SureSafe:
- Comprehensive Features: Offers advanced features like automatic fall detection, GPS tracking, and two-way communication directly through the device, catering to a wide range of needs.
- Flexible Monitoring Options: Provides both 24/7 professional monitoring and family-monitored plans, allowing users to choose based on their preferences and budget.
- Portability “Anywhere” Alarm: Many of their devices, especially the SureSafeGO, work outside the home, offering peace of mind during walks, shopping, or other activities.
- High Customer Satisfaction: Boasts a 4.8/5 star rating on Reviews.io and states 98% of customers would recommend them. This indicates positive user experiences.
- UK-Based Monitoring: Their monitoring centers are located in the UK and are accredited, which can be a significant comfort for UK customers regarding response times and service quality.
- Risk-Free Trial: A 30-day risk-free home trial allows customers to test the product and ensure it meets their needs before committing.
- Dedicated Customer Support: Mentions a “friendly knowledgeable team” available via phone and email, and customer testimonials often praise their service.
- Variety of Products: Beyond the SureSafeGO, they offer specialized alarms like the FallSafe wrist-worn in-home, Fall Alert neck-worn in-home, SureSafe 24/7 Connect landline-based, and SureSafe Dementia Tracker, catering to specific user requirements.
- Ease of Use: Products are marketed as “easy to use” and “ready to use out of the box.”
Cons Potential considerations based on provided information:
- Cost: While offering competitive pricing, the combination of equipment purchase and monthly/annual fees can add up, especially for the 24/7 monitored plans. The “no monthly fees” for family-monitored alarms still requires purchasing top-up credit.
- Dependency on Mobile Networks for mobile alarms: While a strength, the “anywhere” alarms rely on mobile phone networks, meaning coverage might be an issue in very remote areas, though this is generally less of a concern in the UK.
- Battery Management: While some alarms have non-replaceable batteries with lifetime replacements, others require charging or replacement, which could be a concern for some elderly users.
- Cancellation Process: Cancellations require written email notification, which might be a slight inconvenience for some users.
- Focus on Technology vs. Human Connection: While the alarms provide a crucial safety net, they primarily address immediate physical emergencies. For a Muslim individual, true well-being goes beyond physical safety. it includes spiritual peace, strong family ties, community engagement, and sincere reliance on Allah. Over-reliance on technology might subtly diminish the emphasis on human connection and divine reliance.
- Subscription Model: The ongoing monthly/annual fees for monitoring can be a financial commitment. For those seeking independence, financial prudence and avoiding unnecessary recurring expenses is advisable. Alternative approaches that build community support or strengthen family bonds might be more sustainable in the long run.
Ultimately, for those seeking a personal alarm, the features and customer service appear strong. Holdcroft.com Reviews
However, a broader perspective would consider how such technology integrates with a lifestyle that prioritizes holistic well-being and strong community ties, rather than becoming the sole source of perceived security.
Personalalarms.org Pricing Structure
Understanding the pricing for Personalalarms.org SureSafe products involves both an initial equipment purchase and ongoing service fees, which vary based on the model and monitoring option selected. The website clearly outlines these costs.
Equipment Purchase One-time Cost:
- SureSafeGO: £175.45 Watch or Pendant
- FallSafe: £45.00 Setup fee, though product also listed at £184.50 elsewhere, suggesting initial setup vs. product cost
- Fall Alert: £184.50
- SureSafe 24/7 Connect: £148.50
- SureSafe Dementia Tracker: £211.45
It’s important to note some slight inconsistencies in pricing presentation e.g., FallSafe listed at £45 setup and £184.50 elsewhere, which a potential buyer should clarify.
Monthly/Annual Service Packages:
SureSafe offers different monitoring plans, significantly impacting the ongoing cost.
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24/7 Monitored Options:
- SureSafeGO 24/7 Monitoring: £22.99 per month
- FallSafe 24/7 Monitoring: £18.99 per month or £205 annually
- SureSafe 24/7 Connect 24/7 Monitoring: £13.99 per month or £165 annually
- These prices for 24/7 monitoring are quoted as “as little as 46p per day.”
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Family Monitored Options:
- SureSafeGO Family Monitoring: £9.00 per month
- This option is promoted with “no monthly fees” for the monitoring service itself, but requires the purchase of “top-up credit.”
- Top-up Credit Bundles for Family Monitored SureSafeGO:
- Available in 3, 6, or 12-month bundles.
- Includes: 15 minutes of talk time per month, 45 text messages per month, 3MB of data per month.
- Users receive email notifications if credit runs low.
Summary of Pricing Models:
- Upfront Cost + Monthly/Annual Subscription: For professional 24/7 monitoring. This is a common model for alarm services.
- Upfront Cost + Pay-As-You-Go Credit: For family-monitored mobile alarms. This model allows for more control over ongoing expenses but requires active credit management.
For example, a SureSafeGO with 24/7 monitoring would cost £175.45 upfront, plus £22.99 per month. Over a year, that’s £175.45 + £22.99 * 12 = £175.45 + £275.88 = £451.33. Hype.it Reviews
For a FallSafe with an annual 24/7 monitoring package, it would be £45.00 setup + £205 annual monitoring = £250.00 for the first year.
These figures illustrate that while the devices offer valuable safety features, the ongoing costs should be carefully considered as part of a long-term financial plan.
As Muslims, we are encouraged to be mindful stewards of our resources, and while safety is important, it should be balanced with prudence and a reliance on Allah’s ultimate protection.
Personalalarms.org Alternatives
While personal alarms offer a specific type of safety net, a comprehensive approach to elderly care and safety extends beyond a single device.
When considering alternatives to Personalalarms.org or as supplementary measures, it’s beneficial to think holistically about physical, emotional, and spiritual well-being, aligned with Islamic principles of community and care.
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Strengthening Community and Family Networks:
- Regular Visits: Consistent check-ins from family, neighbors, and friends are invaluable. This provides not only safety but also companionship and emotional support, which a device cannot replicate.
- Community Watch/Neighborhood Support: Organizing informal networks where neighbors look out for each other can provide a localized, human-centric safety net. This embodies the Prophetic teaching of caring for one’s neighbors.
- Mosque Community Support: Mosques often have programs or volunteers who can offer assistance, check-ins, and companionship for elderly members. Tapping into these existing community structures can be immensely beneficial.
- Buddy System: Pairing an elderly individual with a trusted friend or family member for daily calls or check-ins.
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Home Adaptations for Safety:
- Fall Prevention Modifications: Simple changes like installing grab bars in bathrooms, improving lighting, removing tripping hazards loose rugs, clutter, and ensuring non-slip surfaces can significantly reduce the risk of falls. Data shows that falls are a leading cause of injury among the elderly.
- Smart Home Technology Non-Monitoring: Devices like motion-sensor lights, smart plugs for easy appliance control, or voice-activated assistants used for reminders or simple tasks can enhance convenience and reduce hazards without direct personal monitoring.
- Emergency Contact Lists: Clearly posted emergency numbers family, friends, doctors, local emergency services in prominent locations.
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Human-Centric Monitoring & Care:
- Professional Caregivers: For those needing more structured assistance, hiring a professional caregiver for a few hours a day or week can provide direct supervision, help with daily tasks, and immediate response in an emergency.
- Respite Care: Allowing family caregivers to take breaks while a professional steps in.
- Intergenerational Living: If feasible and desired, living with adult children or other family members provides constant human presence and immediate support. This aligns strongly with Islamic emphasis on respecting and caring for parents and elders.
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Health and Wellness Focus:
- Regular Medical Check-ups: Proactive health management can prevent many emergency situations.
- Physical Activity: Gentle exercises, tai chi, or walking can improve balance and strength, reducing fall risk.
- Balanced Nutrition: Ensuring proper diet and hydration for overall health and vitality.
While personal alarms offer technological solutions, these alternatives underscore the importance of human connection, proactive prevention, and community solidarity. Trendtvision.com Reviews
For a Muslim, the reliance on Allah SWT for protection, coupled with taking all reasonable human precautions, is the most complete approach to safety and well-being.
This includes strengthening family bonds and contributing to a compassionate community, as taught by our Prophet PBUH.
How to Cancel Personalalarms.org Subscription
Based on the information provided on Personalalarms.org, the process for canceling a SureSafe personal alarm service subscription is straightforward, though it requires a specific method.
- Cancellation Method: All cancellations must be made in writing, by email.
- Email Address: The designated email for cancellations is
[email protected]
. - Required Information: While not explicitly stated on the homepage text, it is generally prudent to include your account number, full name, address, and the reason for cancellation though the reason may not be strictly required.
- Return of Equipment: Once the cancellation email is received, SureSafe states they “will then make arrangements to cancel the personal alarm service for you, and let you know how to return the alarm equipment to us.” This implies that the equipment, particularly for subscribed services, needs to be returned to them.
Steps to Cancel:
- Compose an Email: Write an email clearly stating your intention to cancel your SureSafe personal alarm service.
- Include Account Details: Provide all necessary account identification e.g., account number, name, address associated with the service, device serial number if applicable.
- Send to Designated Email: Send the email to
[email protected]
. - Await Instructions: Wait for a response from SureSafe with confirmation of cancellation and instructions on how to return the alarm equipment.
- Return Equipment: Follow the provided instructions carefully to return the device. It’s advisable to get proof of postage/delivery when returning equipment.
Important Considerations:
- Timing: Check your contract or agreement for any notice periods required for cancellation. The website does not specify a notice period in the FAQ section provided, but it’s always good practice to confirm.
- Trial Period: If you are within the 30-day risk-free trial period, ensure your cancellation and return adhere to the terms of that trial to avoid charges.
- Confirmation: Always seek a written confirmation of your cancellation from SureSafe to ensure the service has been terminated and no further charges will accrue.
This process ensures a formal record of your cancellation, which is important for managing financial commitments and ensuring all aspects of the service agreement are properly concluded.
How to Cancel Personalalarms.org Free Trial
Personalalarms.org explicitly mentions a “30-day risk-free home trial on any personal alarm.” This is a significant benefit for potential customers, allowing them to test the suitability of the product.
The process for canceling this free trial would align closely with the general cancellation policy, with an emphasis on adhering to the trial’s specific terms.
While the website’s provided text doesn’t offer a dedicated “How to Cancel Free Trial” section, it’s reasonable to infer the process from their standard cancellation procedure:
- Trial Duration: The trial period is stated as “30-day risk-free.” This means you have 30 days from receiving the device to decide if it’s right for you.
- Initiating Cancellation: To cancel the free trial and avoid any charges, you would likely need to notify SureSafe before the 30-day period expires.
- Method of Notification: Similar to subscription cancellations, it’s highly probable that notification must be in writing, via email, to
[email protected]
. - Returning Equipment: The website states: “I spoke to Terry at your customer support and was reassured that if she wouldn’t wear it, the watch could be returned within a 30 day period.” This clearly indicates that for the trial to be risk-free, the equipment must be returned. SureSafe will likely provide instructions on how to return the device upon receiving your cancellation notification.
Steps to Cancel a Free Trial: Securemyphone.com Reviews
- Monitor Trial Period: Keep track of the 30-day window from the date you received the alarm. Mark your calendar!
- Decide Promptly: If the alarm isn’t suitable, make the decision to cancel well before the 30-day mark to allow time for communication and return shipping.
- Send Cancellation Email: Draft an email to
[email protected]
stating your decision to cancel the free trial and that you wish to return the equipment. Include your order details, name, and address. - Follow Return Instructions: Upon receiving SureSafe’s response, carefully follow their instructions for returning the device. Ensure it’s returned within the specified trial period.
- Obtain Proof of Return: Always get proof of postage or delivery when sending the equipment back, as this protects you in case of disputes.
Canceling within the trial period ensures you are not charged for the service or the equipment, making it truly “risk-free.” This allows families to try out the technology and assess its fit for their elderly loved ones without financial commitment, which is a commendable aspect of SureSafe’s service.
Personalalarms.org vs. Competitors
Without explicitly naming competitors on their site, we can infer that they benchmark themselves against other providers of personal alarm systems for the elderly.
Key differentiators and areas of comparison would typically include features, monitoring services, pricing, customer support, and technological innovation.
SureSafe’s Self-Positioned Strengths based on website content:
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Broadest Range of Alarms: SureSafe claims to offer the “broadest range of alarms available,” suggesting a wider selection to meet diverse needs compared to some competitors who might have more limited offerings.
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Industry Accreditations: Their monitoring centers boast “top industry accreditations,” which is a crucial trust signal. This implies a high standard of service and reliability, potentially surpassing less accredited competitors.
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High Customer Ratings: The consistent 4.8/5 stars on Reviews.io and 98% recommendation rate position them strongly against competitors, as customer satisfaction is a powerful indicator of service quality.
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Advanced Features: The emphasis on automatic fall detection, GPS tracking, two-way talk through the pendant, and fully mobile ‘anywhere’ alarms suggests they are at the forefront of incorporating modern technology into their products.
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UK-Based Operations: Both monitoring centers and customer service are UK-based, which can offer quicker response times and more culturally attuned support compared to companies with overseas operations.
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Competitive Pricing Claimed: They claim to offer “the most competitive pricing available, without compromising on the quality of the products and services.” This suggests they aim to provide good value for money. Cigmaaccounting.co.uk Reviews
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Monitoring Quality & Speed: Beyond just having a 24/7 center, the average response time and the professionalism of operators are critical.
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Device Reliability & Battery Life: How often does the device need charging? Is it truly waterproof? How durable is it?
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Subscription Flexibility: Are there long-term contracts? Can plans be adjusted?
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Installation & Setup: Is it truly “ready out of the box” or does it require technical expertise?
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Customer Service Accessibility: How easy is it to reach support for technical issues, billing, or general inquiries?
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Value-Added Services: Do competitors offer additional services like medication reminders, wellness checks, or integration with other smart home systems?
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Specialized Needs: How well do different providers cater to specific conditions like dementia, or specific needs like hearing impairment?
While SureSafe highlights its strengths, a consumer comparing them to other providers would likely scrutinize the exact features, total cost of ownership equipment + ongoing fees, actual customer reviews beyond just a star rating, and the specific terms and conditions of service.
For a Muslim consumer, the ethical sourcing of components, the overall business conduct, and how well the service aligns with the broader values of caring for elders which includes community, family, and spiritual well-being would also be relevant factors in a decision.
Frequently Asked Questions
Which is the best personal alarm for elderly people?
The best personal alarm for elderly people depends heavily on individual needs, health conditions, and lifestyle. Gardpro.co.uk Reviews
Factors to consider include whether protection is needed only at home or when “out and about,” if automatic fall detection is necessary, and if direct two-way communication through the device is preferred.
SureSafe offers a range of options, and they recommend discussing specific requirements with their independent living experts.
What should I consider before purchasing an alarm pendant for the elderly?
Before purchasing an alarm pendant, consider:
- Coverage Area: Do you need it for home only, or also outside fully mobile?
- Fall Detection: Is the user prone to falls, requiring an automatic fall alarm?
- Communication: Do you want to talk directly through the pendant/watch or via a base unit?
- Monitoring Type: Professional 24/7 monitoring or family/friend monitoring?
- Battery Life/Charging: How often does it need to be charged, or are batteries replaceable?
- Waterproof Rating: Can it be worn in the shower or bath?
- Cost: Initial equipment purchase and ongoing monthly/annual fees.
Can my elderly alarm be worn while I am in the bathroom?
Yes, all of SureSafe’s personal alarms for the elderly are showerproof, and some can even be worn in the bath.
They encourage wearing alarms in the bathroom, as it’s statistically a high-risk area for falls.
What will happen should my elderly alarm be triggered accidentally?
If your elderly alarm is triggered accidentally, simply wait to speak to the operator for 24/7 monitored alarms or your family member for family-monitored alarms and inform them that it is a false alarm.
Can I use an alarm pendant for the elderly if I am deaf or hard of hearing?
Yes, SureSafe states they have thousands of customers who are deaf or hard of hearing.
If they are unable to speak with you, they will contact your nominated emergency contacts and/or the emergency services as per your pre-arranged plan.
What should I do about my personal alarm service if I move house?
If you move house, you should immediately contact SureSafe to update your new address, phone number, and any changes to your nominated contacts.
It’s also recommended to test your elderly alarm once set up in your new home. Flowerchimp.com Reviews
What do I do if I lose my alarm elderly alarm wearable button?
If you lose your SureSafe elderly alarm wearable button, contact their customer service team via phone 0800 112 3201 or email [email protected]
to arrange for an additional or replacement button. A small additional cost may apply.
If your alarm has a base unit, you can still use its help button in the meantime.
I have a pacemaker. Will my personal alarm for the elderly interfere with it?
No, most of SureSafe’s alarms use frequencies that do not interfere with a pacemaker and are safe to use.
However, the SureSafeGO Pendant and the TalkSafe are specifically not recommended for use by people with pacemakers.
It’s best to call SureSafe customer services to confirm compatibility for your specific device.
Will my elderly person alarm work outside of my home? For example, when walking the dog or doing some gardening?
All of SureSafe’s elderly person alarms will work in the home and garden.
For use further afield, such as when walking the dog or at the shops, you will need one of SureSafe’s mobile alarms, such as the SureSafeGO, which uses GPS for ‘anywhere’ coverage.
If I cancel the elderly personal alarm service, what do I do with the alarm equipment that you have sent me?
If you cancel the elderly personal alarm service, you must do so in writing via email to [email protected]
. SureSafe will then provide instructions on how to return the alarm equipment to them.
Which personal alarms work away from home?
The SureSafeGO is designed to work away from home, utilizing GPS and mobile phone networks for connectivity.
It can be set up for either family monitoring calling up to three contacts or 24/7 professional monitoring. Transparenttracks.com Reviews
Can I use my phone as a personal alarm?
While some smartphone apps can offer similar features to a personal alarm, SureSafe argues that a dedicated wearable personal alarm device is more convenient and reliable.
Smartphones may not always be on your person e.g., in the shower and require more steps to activate an emergency call.
How can I test my personal alarm?
SureSafe provides user guides and instructions on their website to help you test your personal alarm.
If you encounter any difficulties or have questions during testing, you can contact their customer service team for assistance.
How do I change the battery in my personal alarm?
Battery replacement varies by alarm model.
Some SureSafe alarms have rechargeable batteries, others have replaceable batteries, and some older models may require purchasing a new button when the battery runs low.
Their SureSafe 24/7 Connect range includes lifetime free pendant replacement for low batteries.
User guides are available for specific instructions, or you can call customer service.
How do I set up a SureSafe alarm?
SureSafe states that their alarms are easy to set up and “ready to use out of the box.” They provide user guides and instructions on their website to assist with setup.
For further help, their customer service team is available via phone. Betacraftworkwear.com Reviews
How does a personal alarm work?
Personal alarms for the elderly connect the user to help either a professional response center or nominated family/friends at the push of a button worn on the body.
Depending on the model, they can also automatically trigger an alert if a fall is detected.
How effective are personal alarms?
Studies cited by SureSafe suggest personal alarms are effective.
They indicate that users report feeling safer and more secure, experiencing reduced anxiety about falls, increased confidence in daily activities, and the ability to live independently for longer. A study by De San Miguel et al.
2017 is referenced, suggesting more positive outcomes for personal alarm users compared to non-users.
How much does Telecare cost UK?
Telecare costs in the UK vary by supplier and features.
SureSafe offers 24/7 monitored in-home panic buttons from £13.99 per month, 24/7 monitored fall detection in-home alarms from £18.99 per month, and mobile personal alarms from £194.95 equipment with ongoing fees or pay-as-you-go credit.
What type of personal alarm is best?
The “best” type of personal alarm is subjective and depends on individual needs.
For instance, a dementia tracker is ideal for a person with dementia, while a 24/7 monitored alarm might suit someone prioritizing independent living with immediate professional support.
It’s recommended to assess specific features needed or consult SureSafe’s independent living specialists. Johnbraycornishholidays.co.uk Reviews
How can personal alarms help take care of elderly relatives?
Personal alarms help by providing immediate contact with family or professional operators in emergencies e.g., falls, sudden illness. Features like automatic fall detection and GPS tracking mean help can be dispatched quickly, even if the person is unable to press a button or is disoriented.
This quick response can prevent further injury, dehydration, or hypothermia and provide peace of mind to family members. Some also offer geo-fencing for dementia patients.
How do personal alarms support elderly relatives to live independent lives?
Personal alarms foster independence by providing a sense of security and reassurance.
Knowing that help is readily available reduces anxiety about falls or other incidents, giving elderly individuals the confidence to move around their homes, engage in activities, and even venture outside.
This allows them to maintain their independence longer and reduces reliance on constant direct supervision from family members.
How can a personal alarm help me when I’m away from home?
A mobile personal alarm like the SureSafeGO, with its GPS tracking and fully mobile connectivity via mobile phone networks, ensures safety away from home.
If you press the SOS button, your nominated contacts or a 24/7 operator will receive your location, allowing for rapid assistance whether you’re lost, have fallen, or feel unwell.
The automatic fall detection also works when you’re out and about.
What is top-up credit?
Top-up credit is used for SureSafeGO devices with family monitoring.
It’s a pay-as-you-go system purchased in bundles 3, 6, or 12 months and includes a set amount of talk time e.g., 15 minutes/month, text messages e.g., 45/month, and data e.g., 3MB/month for the device to function. Tomedes.com Reviews
If credit runs out, you’ll be notified via email, and you can purchase more.
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