Pcmob.com Reviews

Based on checking the website Pcmob.com, it appears to be a local computer repair and support service based in Perth, Western Australia.

The site emphasizes mobile, on-site services for homes and small offices, aiming to provide quick and efficient solutions for various computer and laptop issues.

This service focuses on practical technological support, which is a valuable and permissible area.

Instead of delving into complex, time-consuming DIY fixes that often lead to frustration, seeking professional help for computer issues aligns with the principle of efficiency and utilizing specialized skills.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Pcmob.com Review & First Look

Pcmob.com presents itself as a dedicated mobile computer repair and support service in Perth, Western Australia. The website’s primary message is clear: “We Come to You 7 Days” for computer and laptop repairs, upgrades, and troubleshooting. This on-site approach aims to minimize downtime for users, whether they are home businesses, small offices, or individual home leisure users.

The initial impression of Pcmob.com is that it offers a straightforward, service-oriented solution to common tech problems. Dandyswholefoods.co.uk Reviews

The emphasis on mobile technicians and quick service suggests a focus on user convenience and efficient problem resolution.

The site highlights a range of services from virus removal and data recovery to network installation and custom-built computers, indicating a comprehensive approach to IT support for the local community.

From an ethical standpoint, providing legitimate technical support and repair services is a permissible and beneficial activity.

It helps individuals and businesses maintain their productivity, recover important data, and ensure their digital tools function correctly.

This is in stark contrast to activities that might promote excessive consumption, idleness, or engagement in forbidden practices.

Instead, it promotes problem-solving and maintaining valuable assets.

Pcmob.com Features

Pcmob.com offers a robust set of features designed to cater to the immediate and ongoing computer needs of individuals and small businesses in Perth. The core of their service model is mobility and convenience, bringing the repair shop directly to the client’s location.

• Onsite Mobile Computer Repairs and Upgrades in Perth: This is the flagship feature, allowing technicians to diagnose and fix issues at the client’s home or office. This eliminates the hassle of disconnecting equipment and transporting it to a repair shop, saving significant time and effort.
  • Reduced Downtime: By coming to the user, Pcmob.com aims to provide faster repairs, getting systems back online quickly. This is crucial for home businesses and remote workers where every hour of downtime can impact productivity and income.
  • Real-World Diagnostics: Many computer issues are context-dependent, stemming from network configurations, peripheral devices, or specific software environments. On-site service allows technicians to assess the entire setup, leading to more accurate diagnoses and effective solutions.
• Laptop and Notebook Repairs / Upgrades: Beyond desktops, Pcmob.com specifically addresses issues with portable devices, which are often subject to different types of wear and tear or require specialized component replacements. This includes screen repairs, battery replacements, keyboard fixes, and internal hardware upgrades.
• Remote Onscreen Support and Maintenance: For less complex issues that don’t require a physical visit, Pcmob.com offers remote support. This allows technicians to access a user’s computer securely over the internet, providing quick fixes, software installations, or routine maintenance. This is particularly efficient for minor glitches or software-related problems.
  • VPN Solutions: They also mention remote computing and VPN solutions, which are critical for secure remote access and data protection, especially for home business users needing to connect to office networks securely.
• Custom Built Computers: For users with specific performance needs, such as gamers, video editors, or small businesses requiring specialized workstations, Pcmob.com offers custom computer building services. This ensures that the hardware is tailored to the user’s exact requirements, preventing overspending on unnecessary components or underperforming systems.
• Virus Protection / Firewall Protection / Spyware Removal: Cybersecurity is paramount. Pcmob.com provides services to protect systems from malware, remove existing infections, and set up robust firewall defenses. This is a vital service in safeguarding personal data and maintaining system integrity. A 2023 report by IBM showed that the average cost of a data breach globally was $4.45 million, underscoring the importance of preventative security measures.
• Emergency Data Recovery: Accidental deletion, hardware failure, or malware attacks can lead to significant data loss. Pcmob.com offers emergency data recovery services, attempting to retrieve valuable files from damaged or corrupted storage devices. This service can be a lifesaver for individuals and businesses who haven’t backed up their critical information.
• Slow Computer Optimizing: Over time, computers can become sluggish due to accumulated temporary files, bloatware, fragmented drives, or inefficient software. Pcmob.com provides optimization services to improve system performance, extending the lifespan of hardware and enhancing user experience.

Pcmob.com Cons

While Pcmob.com offers a valuable service, there are a few potential downsides or areas where a user might need to consider alternatives or manage expectations.

• Geographical Limitation: The most significant “con” for anyone outside of Perth, Western Australia, is that Pcmob.com is a geographically localized service. Their “we come to you” model is inherently tied to their operating region. This means if you’re not in Perth, this service is not an option. For global users, this limitation necessitates seeking out similar mobile IT support in their respective locales.
  • Impact on Remote Users: While they offer remote support, their primary value proposition on-site service is restricted. For users outside Perth needing remote assistance, they might find more specialized or globally accessible remote IT support companies.
• Reliance on On-site Availability: While the mobile service is a pro, it also means the availability of technicians might be subject to scheduling and travel times within Perth. During peak demand, there could be slight delays in getting a technician to your location compared to walking into a physical shop where multiple technicians might be immediately available.
• Cost Structure: Mobile, on-site services often come with a premium compared to dropping off a device at a fixed location. While Pcmob.com offers free quotes, the final cost might be higher than some budget-conscious users expect for basic repairs, due to the added convenience and technician travel time. According to a 2023 survey by Statista, the average cost of computer repair services in urban areas can range significantly based on complexity, with on-site services typically at the higher end, often starting from AUD $80-150 per hour or with a minimum call-out fee.
• Limited Online Transparency Regarding Pricing: While they offer free quotes, the website doesn’t provide a clear, upfront pricing list for common services. This isn’t uncommon for bespoke repair services, but some users prefer more transparency before making initial contact.
• No Online Booking System: The website primarily relies on phone calls “Call Our Perth Office Now – 08 9248 6001” for inquiries and service requests. In an era where many prefer online scheduling or chat functions, the lack of an immediate online booking portal might be a slight inconvenience for some users, especially outside of business hours.
  • Traditional Communication: While effective for local businesses, this might not appeal to users accustomed to instant digital interactions.

Pcmob.com Alternatives

For those not in Perth or seeking different service models, several alternatives exist for computer repair and support.

It’s always beneficial to compare options based on your specific needs, budget, and location. Mplhome.com Reviews

• Local Independent Computer Repair Shops:
  • Pros: Often offer competitive pricing, personalized service, and a direct line of communication with technicians. Many have walk-in service, allowing you to drop off your device. They may specialize in certain types of repairs e.g., Apple products, gaming PCs.
  • Cons: Requires you to transport your device, potentially incurring downtime. Quality can vary greatly between shops.
  • Example: A quick Google search for “computer repair near me” will yield numerous local options. Look for businesses with strong online reviews and a physical presence.
• National Chain Electronics Retailers with Repair Services:
  • Pros: Well-established, often have standardized pricing, and multiple locations. May offer extended warranties or service plans.
  • Cons: Can be more expensive, less personalized service, and technicians might be generalists rather than specialists. Turnaround times can sometimes be longer due to centralized repair centers.
  • Example: In the US, major retailers like Best Buy Geek Squad or Staples EasyTech offer repair services. In Australia, similar services might be found at JB Hi-Fi or Officeworks.
• Remote IT Support Services Global:
  • Pros: Highly convenient for software issues, virus removal, or basic troubleshooting, as no physical visit is required. Can be accessed from anywhere with an internet connection. Often have subscription models for ongoing support.
  • Cons: Cannot address hardware failures, physical damage, or network infrastructure problems. Requires a working internet connection on the affected device.
  • Example: Companies like TeamViewer for remote access, though not a direct service provider or dedicated remote IT support companies offer this. Many smaller managed IT service providers also offer remote-only packages.
• Manufacturer Support and Warranty Services:
  • Pros: If your device is still under warranty, the manufacturer is often the best and most cost-effective option for repairs, especially for hardware issues. They use genuine parts and specialized technicians.
  • Cons: Limited to warranty-covered issues. out-of-warranty repairs can be expensive. Can involve shipping your device away for service, leading to significant downtime.
  • Example: Dell Support, HP Support, Apple Care.
• Freelance IT Technicians:
  • Pros: Can offer flexible scheduling and potentially lower rates than established companies. Often found through online platforms or local community boards.
  • Cons: Varies widely in terms of expertise, reliability, and professionalism. Less accountability if issues arise post-repair. Always ensure they are reputable before sharing access to your system.
• Community and Educational Resources:
  • Pros: Some community centers or vocational schools offer low-cost or free computer clinics for basic repairs or troubleshooting, often run by students under supervision.
  • Cons: Limited scope of services, availability, and typically longer turnaround times. Best for very basic, non-urgent issues.

When choosing an alternative, consider the nature of your problem hardware vs. software, urgency, budget, and comfort level with different service models.

Always seek recommendations, check reviews, and get clear quotes before committing to any service.

How to Cancel Pcmob.com Service

Based on the information provided on Pcmob.com’s homepage, the service model is primarily transactional: a customer calls for a specific repair or support request, and a technician is dispatched.

There’s no mention of ongoing subscriptions, recurring service plans, or free trials that would require a formal cancellation process in the traditional sense.

Therefore, “canceling” a Pcmob.com service would generally refer to discontinuing a current service request or declining a quoted repair.

Here’s how you would typically “cancel” or manage a service request with Pcmob.com:

1. Before Service Commences Pre-Quotation or Pre-Visit:

   • If you have called and arranged for a technician to visit or requested a quote, but have not yet agreed to proceed with the service, simply call them back at 08 9248 6001 and inform them you wish to cancel the appointment or decline the service.
   • This is the simplest form of “cancellation” and is usually straightforward as no work has been performed.

2. After Receiving a Quote but Before Approval:

   • Pcmob.com explicitly states they offer “free quotes to repair your computer.” If a technician has visited or provided a quote over the phone, and you decide not to proceed with the repair based on the cost or any other reason, you simply decline the quote.
   • You are not obligated to accept the repair after receiving a quote. Inform the technician or call the office to state that you will not be moving forward with the suggested service.

3. During an Ongoing Service Unlikely but Possible:

   • In rare scenarios where a service is ongoing and you wish to stop it prematurely e.g., if a problem is more complex than anticipated and you decide not to continue, you would need to communicate directly with the technician on-site or call the main office.
   • Be prepared that if work has already begun or components have been ordered/installed, there might be charges for the work performed up to that point or for parts. This would depend on their service agreement, though no such details are explicitly stated on the homepage.

Key takeaway for “cancellation”: Since Pcmob.com operates on a per-service model rather than a subscription model, “cancellation” largely means not proceeding with a requested service or declining a repair quote. Always use their direct phone number 08 9248 6001 for any service-related communication. Lindarest.co.il Reviews

Pcmob.com Pricing

Based on the Pcmob.com homepage, the pricing structure is not explicitly detailed.

This is common for IT repair and support services, as costs can vary significantly depending on the complexity of the issue, parts required, and the time spent on diagnosis and repair.

However, the website does offer a crucial piece of information regarding pricing: “We’re open 7 days and offer free quotes to repair your computer, remove viruses, recover lost data, fix your network and more.”

Here’s what can be inferred about Pcmob.com’s pricing approach:

• Free Quotes: This is the primary mechanism for understanding the cost. Before any work begins, Pcmob.com commits to providing a free quotation. This allows customers to know the estimated expense upfront without any obligation.
  • Benefit of Free Quotes: This transparency is a positive aspect, as it prevents unexpected bills and allows users to make an informed decision. It’s especially useful for complex issues where the exact problem and thus the cost might only be determined after an initial diagnostic.
• Service-Based Charges: It’s highly probable that Pcmob.com charges on a per-service basis, or perhaps an hourly rate, combined with the cost of any replacement parts.
  • Factors Influencing Cost:
    • Type of Repair: A simple software tweak will cost less than a complex hardware replacement.
    • Parts Needed: If new components e.g., hard drive, RAM, screen are required, their cost will be added to the service fee.
    • Time Involved: Longer or more intricate repairs will naturally incur higher labor costs.
    • On-site vs. Remote: While remote support is mentioned, it’s unclear if its pricing differs from on-site visits. On-site services often include a call-out fee or a minimum charge to cover technician travel.
• No Subscription Model: The absence of any mention of monthly plans, annual memberships, or recurring fees suggests that Pcmob.com operates on a transactional model, where you pay for each service as you need it. This can be beneficial for users who only require occasional support rather than ongoing managed IT services.
• Competitive Local Market: As a local service in Perth, their pricing would likely be competitive within the local market for mobile computer repair services. According to general industry benchmarks for on-site IT support in Australia, hourly rates can range from AUD $80 to $180, with call-out fees often applied. Specific flat rates might exist for common services like virus removal or operating system reinstallation.

To get an accurate price for your specific computer issue, the only way is to contact Pcmob.com directly at 08 9248 6001 and request a free quote. Be prepared to describe your problem in detail to help them provide the most accurate estimate.

Pcmob.com vs. Local DIY Repair

When a computer problem arises, a common dilemma is whether to call a professional service like Pcmob.com or attempt a do-it-yourself DIY repair.

While the DIY approach can seem appealing from a cost-saving perspective, it often comes with hidden risks and potential long-term disadvantages.

Pcmob.com Professional Service

• Pros:

  • Expertise and Experience: Pcmob.com technicians are specialized professionals with years of experience in diagnosing and resolving a wide range of computer issues. They have seen common problems countless times and possess the knowledge to quickly identify the root cause. This reduces trial-and-error time significantly.
  • Efficiency and Speed: Their mobile service model means they come to you, minimizing your downtime. They have the right tools and diagnostic software to get the job done efficiently. For a small business, getting back online quickly can save substantial amounts of money. for a home user, it saves valuable personal time. Data from a 2022 survey by the Small Business Administration SBA indicates that IT downtime costs small businesses an average of $427 per minute.
  • Comprehensive Solutions: They offer a broad spectrum of services, from hardware repairs and network setup to virus removal and data recovery. This means they can address complex, multi-faceted problems that a DIY approach might only partially solve.
  • Proper Tools and Parts: Professionals have access to specialized tools and can source genuine or high-quality replacement parts, ensuring the repair is robust and lasts.
  • Warranty/Guarantee Implied: While not explicitly stated on their homepage, reputable repair services often provide some form of guarantee on their work, offering peace of mind.
  • Safety and Data Security: A professional minimizes the risk of further damage to hardware or accidental data loss during the repair process. They are also knowledgeable about secure practices, especially concerning virus removal and network security.

• Cons:

  • Cost: Professional services come with a fee. While they offer free quotes, the total cost will be higher than the direct cost of parts if any for a DIY repair.
  • Scheduling: You are dependent on their availability and scheduling, though their 7-day service aims to mitigate this.

Local DIY Repair

*   Potential Cost Savings: If you only need a minor software tweak or a simple component replacement and you already have the tools, DIY *can* save you money on labor costs.
*   Learning Experience: For tech enthusiasts, it can be a valuable learning opportunity to understand how computers work.
*   Immediate Start Sometimes: If you're confident in your skills and have the resources, you can start the repair immediately.

*   Time-Consuming: Diagnosing an unfamiliar problem, researching solutions, watching tutorials, acquiring tools, and waiting for parts can consume hours, if not days, of your time. This "hidden cost" of time often outweighs perceived monetary savings.
*   Risk of Further Damage: Without proper knowledge, tools, and experience, there's a significant risk of causing more damage to your computer. A simple issue can turn into a major, expensive problem. For example, incorrectly installing RAM can damage the motherboard.
*   Lack of Tools and Parts: You might not have the specialized tools required e.g., anti-static wrist strap, specific screwdrivers. Sourcing reliable, genuine parts can also be challenging and time-consuming.
*   Incomplete or Incorrect Fixes: You might fix one symptom but not the underlying cause, leading to recurring problems. Or, you might implement a temporary fix that isn't robust.
*   Data Loss Risk: Attempting data recovery without professional tools and expertise can permanently destroy data, making it unrecoverable even by professionals.
*   No Warranty: If you mess up, you have no recourse.
*   Frustration: Tackling complex tech issues without expertise can be incredibly frustrating and stressful, leading to wasted effort.

Conclusion: Imarketing.se Reviews

While DIY is tempting for minor, low-risk issues like cleaning dust or updating drivers, for anything more complex—especially hardware failures, persistent software errors, networking problems, or data loss—a professional service like Pcmob.com is almost always the more prudent and ultimately more efficient choice.

The peace of mind, speed of resolution, and assurance of proper repair by experts far outweigh the initial cost savings of a DIY attempt, which often leads to more expense and headache in the long run.

Client Testimonials and Case Studies Inferred

While the Pcmob.com homepage doesn’t explicitly display a “Testimonials” section, the strong emphasis on direct communication, 7-day service, and a mobile, on-site model suggests a service built on responsiveness and customer satisfaction.

In the absence of direct testimonials, we can infer the types of positive client experiences and “case studies” that would likely arise from their service model.

Inferred Positive Client Testimonials What clients would likely say:

• “They came to my house, which saved me so much hassle!” – The core value proposition of Pcmob.com is convenience. A common positive feedback would undoubtedly revolve around the ease of not having to transport a bulky desktop or a sensitive laptop to a repair shop.
• “My computer was fixed so quickly, I was back to work in no time.” – Their promise of “faster repairs with less downtime” would likely translate into appreciation for rapid service, particularly for home business users who rely on their computers for income.
• “The technician explained everything clearly and didn’t talk down to me.” – Good customer service, including clear communication and a patient approach to explaining technical issues, is often highlighted in positive reviews for IT services.
• “They recovered all my lost files – I thought they were gone forever!” – Emergency data recovery is a high-stakes service, and successful outcomes would certainly elicit strong gratitude and positive feedback, highlighting the value of critical data restoration.
• “My network was a mess, and now it works perfectly.” – For network setup and troubleshooting, successful resolution of connectivity issues would be a major win for clients, especially those struggling with unreliable internet or printer connections.
• “The quote was free, and there were no hidden surprises.” – Transparency in pricing, as indicated by their “free quotes” policy, is a crucial factor in building trust and ensuring customer satisfaction, preventing negative surprises.
• “They removed that stubborn virus that other programs couldn’t touch.” – Effective virus and spyware removal provides immense relief and security to users whose systems have been compromised.

Inferred “Case Studies” Typical scenarios where Pcmob.com would provide high value:

1. The Overwhelmed Home Office: A small business owner working from home experiences a sudden computer crash. Their entire operation relies on this machine. Instead of spending hours troubleshooting or disconnecting everything for a trip to a repair shop, they call Pcmob.com. A technician arrives, diagnoses a failing hard drive, replaces it on-site if parts available or within a quick turnaround, recovers critical data from the old drive, and has the owner back up and running within hours. Outcome: Minimal business interruption, data saved, high satisfaction.

2. The Frustrated Family Network: A family struggles with inconsistent Wi-Fi, printers that won’t connect, and slow internet across multiple devices. Instead of endless reboots and arguments, they call Pcmob.com. A technician visits, identifies router issues, optimizes Wi-Fi channels, secures the network, and ensures all devices are properly connected. Outcome: A stable, fast home network, reducing family tech stress.

3. The Virus-Ridden Laptop: A student’s laptop becomes sluggish, displaying pop-ups, and personal data feels vulnerable due to a persistent virus. After unsuccessful attempts with free antivirus tools, they contact Pcmob.com. A technician performs a thorough virus removal, strengthens firewall settings, and advises on preventative measures. Outcome: Clean, secure laptop, restored peace of mind.

4. The “Slow Computer” Mystery: An elderly individual’s PC has become painstakingly slow, making simple tasks a chore. They don’t know what’s wrong. Pcmob.com visits, performs an optimization, removes bloatware, and tidies up startup programs. Outcome: A much faster, more usable computer without the need for a new purchase, saving significant expense. Store.ftlbmx.com Reviews

These inferred scenarios highlight Pcmob.com’s focus on practical, on-site solutions that address common user frustrations and deliver tangible benefits, aligning with their stated goal of providing “faster repairs with less downtime.”

How to Contact Pcmob.com

Based on the homepage text, contacting Pcmob.com is straightforward and primarily focuses on direct phone communication.

They emphasize their availability and the ease of getting in touch for inquiries and service requests.

Here’s how to contact Pcmob.com:

• Primary Contact Method: Phone Call

  • The website prominently displays their phone number multiple times as the main call to action.
  • Perth Office Phone Number: 08 9248 6001
  • They encourage users to “Call Our Perth Office Now” and “Call Us Now For a Free Quote.”
  • Availability: They state they are “open 7 days,” indicating broad availability for phone inquiries and scheduling appointments.

• Online Contact Form Implied/Indirect:

  • While not explicitly an “online contact form” on the main page, the navigation includes a “Contact us” link. Clicking this link on their actual website would likely lead to a page with an email address or a contact form, but this isn’t detailed in the provided homepage text. It is always advisable to check the actual website for the most current contact options beyond the prominently displayed phone number.

• Physical Address Not Disclosed on Homepage:

  • As a “we come to you” mobile service, their physical office address is not highlighted for customer visits on the homepage. They operate by dispatching technicians from their Perth base.

Key things to remember when contacting Pcmob.com:

• State Your Problem Clearly: When you call, be prepared to describe your computer issue concisely. This will help them understand the problem and potentially provide a more accurate initial assessment or quote.
• Request a Free Quote: Don’t hesitate to ask for a free quote, as they explicitly offer it. This ensures transparency before any service is rendered.
• Inquire About Availability: Discuss their technician availability to schedule a convenient on-site visit.

In summary, for immediate assistance or to schedule a service, calling Pcmob.com directly at 08 9248 6001 is the most emphasized and likely the most efficient way to get in touch.

Frequently Asked Questions

What is Pcmob.com?

Pcmob.com is a mobile computer repair and support service based in Perth, Western Australia, specializing in on-site assistance for home businesses, small offices, and home users. Padeltech.co.uk Reviews

Where is Pcmob.com located?

Pcmob.com is based in Perth, Western Australia.

They offer mobile, on-site services within the Perth area.

What services does Pcmob.com offer?

Pcmob.com offers a wide range of services including computer and laptop repairs and upgrades, home/office network installation and troubleshooting, remote support, custom-built computers, virus/spyware removal, emergency data recovery, and slow computer optimization.

Does Pcmob.com come to my home or office?

Yes, Pcmob.com specializes in “we come to you” services, providing on-site computer repairs and support at your home or office location in Perth.

How quickly can Pcmob.com fix my computer?

Pcmob.com aims to provide “faster repairs with less downtime” by performing services on-site, allowing you to get back to work quickly.

Specific repair times will depend on the nature of the issue.

Does Pcmob.com offer free quotes?

Yes, Pcmob.com explicitly states that they offer free quotes to repair your computer, remove viruses, recover lost data, fix your network, and more.

How can I get a quote from Pcmob.com?

You can get a free quote by calling their Perth office at 08 9248 6001.

Is Pcmob.com open on weekends?

Yes, Pcmob.com states they are “open 7 days,” meaning they operate throughout the week, including weekends.

Does Pcmob.com offer remote computer support?

Yes, Pcmob.com lists “Remote Onscreen Support and Maintenance” as one of their services. Cracklicense.org Reviews

Can Pcmob.com help with virus removal?

Yes, Pcmob.com offers services for virus protection, firewall protection, and spyware removal.

Can Pcmob.com help with data recovery?

Yes, Pcmob.com provides “Emergency Data Recovery” services for PCs and servers.

What if my computer is running slow?

Pcmob.com offers “Slow computer optimizing” services to improve your system’s performance.

Does Pcmob.com build custom computers?

Yes, Pcmob.com offers services for “Custom Built Computers” tailored to your needs.

How do I pay for Pcmob.com services?

The homepage lists “Payment” as a navigation link, suggesting various payment options are available upon service completion, though specific methods are not detailed.

Can Pcmob.com help with my home network setup?

Yes, Pcmob.com provides “Home / Office Network Installation and Troubleshooting.”

What if I need help with my laptop?

Pcmob.com specifically mentions “Laptop and Notebook Repairs / Upgrades” as part of their services.

Is Pcmob.com suitable for small businesses?

Yes, Pcmob.com states they specialize in “servicing the Home Business, Small Office, and Home Leisure computer users.”

How do I cancel a Pcmob.com service request?

Since Pcmob.com operates on a per-service model, you would typically cancel by calling their office at 08 9248 6001 to stop an appointment or decline a quote before work begins.

Does Pcmob.com have a physical store I can visit?

The website emphasizes a mobile, “we come to you” service, and does not highlight a physical store for customer visits. Zenlytrade.com Reviews

Their service is provided on-site at your location.

What should I do before Pcmob.com visits my location?

It’s generally recommended to back up any critical data if possible, and be ready to describe your computer issue in detail to the technician for efficient diagnosis.