Parlourfarm.com Review

Based on checking the website, Parlourfarm.com appears to be a legitimate business specializing in bespoke kitchens and cabinetry.

The site presents a professional image with detailed information about their services, craftsmanship, and customer testimonials.

While the website is well-designed and informative, a thorough review reveals areas for improvement, particularly regarding the depth of information available for potential customers and some transparency elements.

Overall Review Summary:

Legitimacy: Appears legitimate, a physical showroom and contact information are provided.
Product Offering: Focuses on bespoke, handmade kitchens and cabinetry.
Transparency: Good, but could be more explicit about pricing and the full purchase process.
Customer Support: Provides phone, email, and a physical address for contact, along with booking options.
Ethical Standing: No red flags regarding ethical practices. The business focuses on quality craftsmanship and sustainability efforts are mentioned.
Website Quality: Professional, good visuals, easy navigation.
Online Transaction Clarity: Not applicable as direct online purchases are not the primary model. consultation is emphasized.

Parlourfarm.com positions itself as a premium provider of custom kitchen solutions, emphasizing over 30 years of experience, handmade craftsmanship, and a commitment to quality.

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They highlight their “bespoke” approach, claiming to build anything a customer can dream up, along with a “cleverly affordable” lay-on range.

The site showcases various kitchen styles through an extensive portfolio.

They also emphasize sustainability efforts, aiming to become carbon neutral, and pride themselves on customer service with a 20+ year guarantee on their products.

While the overall impression is positive, the lack of readily available pricing, a more detailed step-by-step process for international customers, and the reliance on in-person consultations might be a hurdle for some.

Here are some excellent alternatives for ethically sourced, high-quality home furnishings and custom services:

Stickley Furniture: Known for its handcrafted solid wood furniture, emphasizing durability and traditional craftsmanship. Key features include mortise and tenon joinery, sustainably sourced woods, and timeless designs. Price: High-end. Pros: Exceptional quality, heirloom pieces, strong resale value. Cons: Expensive, heavier furniture, limited modern styles.
Room & Board: Offers a wide range of modern and contemporary furniture, many pieces made in the USA. Key features include customization options, focus on sustainable materials, and a blend of classic and modern aesthetics. Price: Mid-to-high range. Pros: Quality construction, good customer service, diverse styles. Cons: Can be pricey, some assembly required for certain items.
Maiden Home: Specializes in custom-made upholstered furniture, handcrafted in North Carolina. Key features include high-quality fabrics, solid wood frames, and a focus on comfort and durability. Price: Mid-to-high range. Pros: Excellent craftsmanship, broad fabric selection, made-to-order. Cons: Longer lead times due to custom production, online-only shopping experience.
Vermont Wood Studios: Focuses on sustainably sourced, solid wood furniture from Vermont. Key features include eco-friendly practices, customizable designs, and a strong emphasis on natural finishes. Price: Mid-to-high range. Pros: Environmentally responsible, high-quality natural materials, unique handcrafted pieces. Cons: Specific aesthetic may not appeal to all, prices can be substantial.
The Joinery: Handcrafts solid wood furniture in Portland, Oregon, with a strong commitment to sustainable practices and traditional joinery. Key features include lifetime guarantees, locally sourced hardwoods, and custom design capabilities. Price: High-end. Pros: Unmatched quality, ethical production, highly customizable. Cons: Very expensive, long production times.
Kirei: Offers eco-friendly acoustic and design materials for interiors, focusing on sustainable and innovative solutions. Key features include recycled PET felt, natural fibers, and biophilic designs. Price: Varies by project. Pros: Sustainable, improves acoustics, aesthetically pleasing. Cons: Niche product, requires professional installation.
Herman Miller: While primarily known for office furniture, they offer some home pieces with a strong emphasis on ergonomic design and durability. Key features include iconic designs, high-quality materials, and long warranties. Price: Premium. Pros: Excellent ergonomics, timeless design, durable. Cons: Very expensive, modern aesthetic may not fit all homes.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Parlourfarm.com Review & First Look

When you first land on Parlourfarm.com, you’re greeted with a professional and visually appealing website that immediately highlights their core offering: bespoke kitchens and cabinetry, handmade in the Cotswolds.

The immediate impression is one of quality and craftsmanship, designed to appeal to homeowners seeking high-end, custom solutions.

The site quickly establishes its legitimacy by mentioning a new showroom and proudly stating its status as a British manufacturer, which suggests a commitment to local production and potentially faster turnaround times compared to international suppliers.

Initial Website Navigation and Layout

The navigation is intuitive, with clear menus leading to sections like “Our Kitchens,” “Our Service,” “Our Work,” and “Contact Us.” The homepage itself is a scrollable narrative, guiding visitors through their unique selling propositions.

This user-friendly layout ensures that potential customers can quickly find information about the company’s background, services, and product offerings. Reservec.com Review

The use of large, high-quality images of completed kitchens effectively showcases their work and provides visual inspiration, which is crucial for a design-focused business.

First Impressions: Trust and Authority

Parlourfarm.com builds trust from the outset. The mention of “over 30 years of experience” and being a “family run company” lends an air of reliability and heritage. These elements are key psychological triggers for consumers looking for significant home investments. The website also includes accreditation logos, further solidifying their perceived authority and adherence to industry standards, though specific details on these accreditations aren’t immediately clickable from the homepage. Transparency is a strong point here, with visible contact information and physical address details.

Parlourfarm.com Features

Parlourfarm.com offers a suite of features that underline their commitment to high-quality, custom kitchen and cabinetry solutions.

From their bespoke design process to their emphasis on sustainability, the site details aspects that set them apart in a competitive market.

Bespoke Design and Customization

The cornerstone of Parlour Farm’s offering is their truly bespoke approach. They assert that “if you can dream it, we can build it,” which is a powerful statement for clients seeking unique solutions. This level of customization extends beyond just dimensions to encompass materials, finishes, and specific functionalities tailored to individual homeowner needs. I2technologies.net Review

Personalized Consultations: The process begins with an expert design team guiding clients from initial ideas through to the final plan. This hand-holding approach is crucial for complex custom projects.
Continuity in Cabinetry: They highlight the ability to provide consistent cabinetry throughout an entire home, ensuring a cohesive design aesthetic beyond just the kitchen.
Material Selection: The website mentions using high-quality materials such as Finsa Hidrofugo, Oak, Walnut, and Tulip wood, ensuring durability and a premium finish.

Manufacturing and Craftsmanship

Parlour Farm emphasizes its identity as a British manufacturer, with all products handmade in the Cotswolds.

This local manufacturing claim suggests a level of control over quality and craftsmanship that might be absent in companies relying solely on outsourced production.

In-House Production: Their factory in Cirencester allows for direct oversight of every step of the manufacturing process.
Master Cabinet Makers: The company prides itself on the expertise of its master cabinet makers, suggesting a high level of skill and attention to detail in every piece.
Factory Tours: A unique feature is the invitation for clients to tour their factory. This uncommon level of transparency is a strong indicator of confidence in their workmanship and processes. It allows potential customers to witness the quality firsthand, building immense trust.

Customer Service and Guarantee

Customer satisfaction appears to be a core pillar of their business model.

They aim to support clients through every stage of their kitchen journey, from initial planning to post-installation.

Dedicated Process: Structured processes are in place to guide customers, ensuring a smooth and stress-free experience.
20+ Year Guarantee: The guarantee on their kitchens speaks volumes about their confidence in the durability and quality of their products. This long-term commitment provides significant peace of mind for buyers.
Testimonials: The website features multiple customer testimonials, providing social proof of their service quality and product excellence. These testimonials are detailed and often mention specific positive experiences, reinforcing their claims.

Sustainability Initiatives

In an increasingly environmentally conscious world, Parlour Farm highlights its efforts towards sustainability, aiming to become a carbon-neutral kitchen manufacturer. Towncarsf.com Review

This commitment can resonate strongly with eco-minded consumers.

Carbon Neutral Goal: Actively working towards achieving carbon neutrality, demonstrating a responsible approach to manufacturing.
Sustainable Material Sourcing: While not explicitly detailed on the homepage, the mention of sustainability implies careful sourcing of their wood and other materials.

Parlourfarm.com Pros & Cons

Every business, no matter how good, has its strengths and weaknesses.

For Parlourfarm.com, a detailed examination reveals a strong emphasis on quality and customer experience, but also areas where clarity and digital accessibility could be enhanced.

Parlourfarm.com Pros

Parlourfarm.com boasts several significant advantages that make it an attractive option for those seeking high-end, custom kitchen solutions.

These strengths primarily revolve around their commitment to craftsmanship, customer service, and bespoke offerings. Liammcalear.com Review

Exceptional Craftsmanship and Quality Materials: The website consistently highlights the use of “highest quality materials” including Finsa Hidrofugo, Oak, Walnut, and Tulip wood, coupled with “handmade craftsmanship” by master cabinet makers. This dedication to quality suggests long-lasting, durable products. The 20+ year guarantee is a testament to this commitment, providing significant peace of mind.
Truly Bespoke Service: Unlike companies that offer limited customization, Parlour Farm emphasizes that “if you can dream it, we can build it.” This level of bespoke design ensures that clients receive a kitchen perfectly tailored to their unique needs, space, and aesthetic preferences. This is a crucial differentiator in the custom kitchen market.
Transparency and Trust-Building: The invitation for clients to tour their factory in Cirencester is an almost unheard-of level of transparency in this industry. It allows potential buyers to see the manufacturing process firsthand, building immense trust and confidence in the product’s origin and quality. The detailed customer testimonials, complete with names and locations, further reinforce their credibility.
Extensive Experience: With “30+ years of experience in the industry” and having designed, crafted, and fitted “3,000+ kitchens,” Parlour Farm brings a wealth of knowledge and expertise to each project. This extensive track record suggests a well-established and reliable company.
Strong Customer Service Focus: They pride themselves on customer service, with established processes “to help you through every stage… from planning to installation and beyond.” This holistic approach suggests a supportive and attentive experience for clients navigating a complex home renovation project.
Commitment to Sustainability: The stated goal of becoming “one of the only carbon neutral kitchen manufactures” is a significant ethical and environmental advantage. For eco-conscious consumers, this commitment adds substantial value and aligns with contemporary values.
Physical Showroom Presence: Having a “new showroom now open” and one of the “largest bespoke award winning showrooms in the country” provides a tangible space for customers to experience the quality of their products firsthand. This is invaluable for high-value purchases like custom kitchens.

Parlourfarm.com Cons

Despite its many advantages, Parlourfarm.com does have some aspects that could be improved, particularly concerning online information accessibility and the overall purchase process for those not local to the Cotswolds.

Lack of Transparent Pricing Information Online: A significant drawback is the complete absence of pricing details on the website. While bespoke kitchens are inherently variable in cost, providing even a general starting price range, a typical project cost, or an explanation of factors influencing price would be beneficial. The phrase “cleverly affordable” without context can be misleading for potential clients trying to gauge budget feasibility.
Geographic Limitation Implicit: While they don’t explicitly state they only serve the UK, the focus on a “British manufacturer,” showroom in the Cotswolds, and testimonials from Gloucestershire and Somerset suggests a strong regional focus. This might deter international clients or those far from their physical location, despite the potential for remote design processes. The phone number is also a UK landline.
Limited Online Process Details for Remote Customers: The website heavily emphasizes booking an appointment and visiting the showroom or factory. For clients who cannot easily do this e.g., due to distance or time constraints, the lack of detailed information on how a remote design and consultation process would work could be a barrier.
Generic Blog Content: The “news, updates & blog” section features posts with generic Lorem Ipsum text and dated entries all from February 2023. This gives the impression that the blog is not actively maintained or used for valuable content, which can detract from the website’s overall dynamic feel and SEO potential. A regularly updated blog with genuine advice and insights would enhance their online presence.
Reliance on In-Person Consultation for Key Information: While personal interaction is vital for bespoke projects, the website’s design funnels almost all critical decision-making into an in-person visit. This might be inefficient for initial inquiries where potential clients simply want more comprehensive information before committing to a consultation.

Parlourfarm.com Alternatives

When considering high-quality, custom home solutions like those offered by Parlourfarm.com, a range of alternative providers exist.

These alternatives often share a commitment to craftsmanship, sustainability, and bespoke design, albeit with varying focuses and price points.

The key is to find a provider that aligns with your specific needs, budget, and aesthetic preferences.

High-End Custom Furniture & Cabinetry Makers

For those seeking bespoke solutions beyond just kitchens, many independent furniture makers and specialized companies offer similar levels of craftsmanship and customization. Stikid.com Review

Dovetail Furniture: Offers a range of handcrafted furniture, often with a rustic or reclaimed wood aesthetic. They focus on quality materials and traditional joinery, similar to the artisanal approach of Parlour Farm. While not always custom-built per order, their selection often showcases high-quality, durable pieces.
Copeland Furniture: Based in Vermont, Copeland is renowned for its modern and Shaker-inspired solid wood furniture. They emphasize sustainable harvesting and meticulous craftsmanship. While they offer standard collections, the quality and design integrity make them a strong alternative for those prioritizing enduring design and eco-conscious production.
Bespoke Joinery Studios General Search: For specific custom cabinetry and interior joinery projects, searching for local “bespoke joinery studios” or “custom cabinet makers” in your region can yield results from smaller, independent artisans. These studios often offer the same level of hand-built quality and personalized service as Parlour Farm, albeit on a potentially smaller scale.

Sustainable and Eco-Conscious Home Furnishings

Given Parlour Farm’s commitment to sustainability, exploring companies with a strong eco-friendly ethos can be a valuable alternative.

Medley Home: Specializes in custom, non-toxic, and eco-friendly furniture, including sofas, beds, and storage units. They use natural materials like FSC-certified wood and organic fabrics, prioritizing health and environmental impact. Their approach offers a comprehensive solution for those building an entire home with sustainability in mind.
Greenington Fine Bamboo Furniture: Focuses exclusively on furniture made from sustainable bamboo. Bamboo is a rapidly renewable resource, making it an excellent choice for eco-conscious consumers. Greenington offers a range of styles from modern to traditional, all with a strong emphasis on durability and environmental responsibility.

Modular and Semi-Custom Kitchen Systems

While Parlour Farm focuses on fully bespoke, some customers might find a good balance of customization and efficiency with high-quality modular systems.

KraftMaid Cabinetry: A well-known brand offering semi-custom cabinetry with a vast array of styles, finishes, and organizational solutions. While not fully handmade to the same degree as Parlour Farm, KraftMaid provides extensive design flexibility and a reputable brand name for quality and durability, often at a more accessible price point.
Plain & Fancy Custom Cabinetry: Positioned as a luxury custom cabinet maker, Plain & Fancy offers handcrafted cabinetry with a focus on traditional styles and fine detailing. They provide a high degree of customization, similar to Parlour Farm, but with a broader dealer network, potentially making them more accessible in various regions.

How to Get in Touch with Parlourfarm.com

Communicating with Parlourfarm.com is straightforward, as the company provides multiple traditional channels for contact, emphasizing direct interaction for bespoke projects.

Their website clearly lists several ways to reach out, catering to different preferences and stages of inquiry. Nurseryvalue.com Review

Contact Information Available Online

Parlourfarm.com ensures that essential contact details are readily visible, particularly in the footer of their website and on their “Contact Us” page.

This transparency is a good sign for a business that relies on client relationships.

Telephone: They provide a direct phone number: 01285 885 336. This is a UK landline, indicating their primary operational base. Calling is often the fastest way to get direct answers or schedule an initial discussion.
Email: An email address, [email protected], is available for general inquiries, detailed questions, or sending documents. This is ideal for non-urgent communication or for initiating contact with a written record.
Physical Address: Their showroom and likely their manufacturing facility are located at: 1 Wilkinson Road, Love Lane, Cirencester, Gloucestershire, GL7 1YT, UK. This address confirms a physical presence, which is crucial for building trust for high-value purchases.

Booking a Consultation or Showroom Visit

For prospective clients, Parlourfarm.com strongly encourages direct engagement through consultations and visits, understanding that bespoke kitchen design is a highly personalized process.

Online Booking Options: The website features “Book a consultation and tour” and “Book an appointment” links, typically leading to their contact page or a dedicated booking form. This streamlines the process of scheduling a visit to their showroom or arranging a design discussion.
Showroom Experience: Their showroom, described as “one of the largest bespoke award winning showrooms in the country,” offers clients the opportunity to see various kitchen and cabinetry displays firsthand. They even offer a barista-style coffee machine and designers on hand to provide advice.
Factory Tours: A unique offering is the invitation to tour their manufacturing facility. This level of transparency allows clients to see the craftsmanship and quality control processes, which can be highly influential in a purchasing decision. Booking this is typically done through their contact channels.

Responding to Inquiries

While the website doesn’t explicitly state response times, the emphasis on customer service suggests a commitment to timely communication.

For bespoke services, expect detailed discussions rather than quick, automated responses. Pricebux.com Review

It’s advisable to be prepared with your project scope, budget ideas, and design preferences when making initial contact to facilitate a more productive first interaction.

Parlourfarm.com Pricing

One of the most significant aspects often sought by potential customers is pricing information, and this is where Parlourfarm.com maintains a degree of discretion.

As is common with bespoke, high-value custom products, direct pricing is not available on their website.

This approach is typical for businesses offering highly personalized services where the final cost is determined by numerous variables.

Reasons for Undisclosed Pricing

There are several justifiable reasons why Parlourfarm.com, or any bespoke kitchen manufacturer, would not list fixed prices: Dressforparty2014.com Review

Customization Variability: Every kitchen designed by Parlour Farm is “bespoke,” meaning it’s custom-built to the client’s specifications. Factors like size, layout, materials wood type, finishes, hardware, complexity of design e.g., intricate carvings, unique storage solutions, chosen appliances, and installation requirements all dramatically impact the final cost. A fixed price simply wouldn’t apply.
Material Costs Fluctuations: The cost of raw materials various wood types, finishes, stone for countertops if supplied, etc. can fluctuate based on market conditions, supplier costs, and global demand. Keeping pricing dynamic allows them to adjust without constant website updates.
Design and Labor Intensity: Bespoke design involves significant labor in both the design phase and the meticulous handcrafting process. The amount of design consultation hours and the complexity of the manufacturing directly correlate with the final price.
Installation Services: Whether installation is included, what level of complexity it entails, and the geographic location of the installation site can add varying costs.
Competitive Reasons: Businesses in the high-end custom market often prefer to discuss pricing directly with serious clients to maintain flexibility and avoid revealing their pricing structure to competitors.

How to Obtain a Quote

To get a price estimate or a detailed quote from Parlourfarm.com, the process hinges on direct engagement and consultation.

Initial Inquiry: The first step would be to contact them via phone or email, or by filling out their online booking form. This allows you to express your interest and provide a brief overview of your project.
Consultation: They emphasize booking a consultation, either at their showroom or potentially through a remote discussion though the latter is less explicitly detailed on their site. During this consultation, you would discuss your vision, requirements, budget aspirations, and preferences.
Design and Specification: Based on the consultation, their designers would develop a preliminary design and detailed specifications for your kitchen. This stage is crucial for accurately costing the project.
Detailed Quotation: Once the design and specifications are finalized, Parlour Farm would provide a comprehensive, tailored quotation. This quote would outline all costs associated with the design, manufacturing, materials, and potentially installation.

“Cleverly Affordable” Lay-on Range

The website mentions their “Sebastian James lay-on range of kitchens and cabinetry” as being “cleverly affordable” and “the only kitchen manufactured to this quality at this price point available in the UK.” While this suggests a more budget-friendly option compared to their full bespoke in-frame kitchens, it still lacks specific pricing.

The term “affordable” is relative, especially in the context of high-quality, handcrafted cabinetry.

It implies a value proposition rather than a low-cost solution.

Potential customers should still expect a premium price point, albeit potentially lower than their most intricate bespoke offerings. Londonticketexchange.com Review

Parlourfarm.com vs. Competitors

Understanding how they stack up against other players often comes down to distinguishing factors such as craftsmanship, specialization, and customer experience.

Parlourfarm.com’s Core Strengths in Comparison

Parlourfarm.com’s primary competitive advantages lie in its unwavering commitment to true bespoke craftsmanship, in-house manufacturing, and a personalized customer journey.

Authentic Bespoke vs. Semi-Custom: Many “custom” kitchen providers actually offer semi-custom solutions, where clients choose from predefined modules and adjust dimensions. Parlourfarm.com, by contrast, emphasizes a “dream it, build it” philosophy, indicating a higher degree of customization and unique design possibilities, potentially setting them apart from larger manufacturers like KraftMaid or MasterBrand Cabinets. This level of tailoring often comes with a higher price point but offers unparalleled personalization.
Local, Handcrafted Production: Being a “British manufacturer” with “master cabinet makers” handcrafting kitchens in the Cotswolds gives them a distinct edge over companies that outsource production or rely heavily on automated processes. This narrative of local craftsmanship and quality control is a significant draw. Competitors focusing on mass production, even if high-quality, cannot replicate the artisanal appeal.
Transparency through Factory Tours: The invitation for clients to visit their factory is a rare and powerful differentiator. Few competitors offer such an open-door policy, which builds immense trust and demonstrates confidence in their processes and product quality. This level of transparency goes beyond what even high-end showrooms typically provide.
20+ Year Guarantee: A long-term guarantee on their products, such as their 20+ year offering, speaks volumes about the expected durability and quality. This is a competitive advantage against companies offering shorter warranties or those where the product’s longevity is less explicitly guaranteed.

Areas of Competitive Parity or Potential Disadvantage

While strong in many areas, Parlourfarm.com faces competition where other players might offer different benefits:

Pricing Transparency: Many competitors, especially those offering semi-custom or even high-end but more standardized collections, might provide general price ranges or online configurators. Parlourfarm.com’s complete lack of online pricing might lead some potential clients to explore alternatives where initial budget estimations are easier. Companies like Plain & Fancy Custom Cabinetry or even Smallbone of Devizes another high-end UK kitchen maker often operate with similar discreet pricing models, so this isn’t unique to Parlour Farm, but it remains a common competitive point.
Geographic Reach and Showroom Network: While Parlour Farm has a large showroom, its singular location in the Cotswolds might limit its accessibility for clients outside that region. Larger competitors or those with dealer networks e.g., Siematic, Poggenpohl, or even Christopher Peacock Cabinetry in the US can offer more widespread physical presence for clients to view products.
Design Style Specialization: While Parlour Farm showcases a range of styles from cottage to contemporary, some competitors might specialize more intensely in a particular aesthetic. For example, a client specifically seeking ultra-modern, minimalist designs might look towards brands like Bulthaup or Boffi, which are globally recognized for their cutting-edge contemporary kitchen systems.
Digital Experience: While their website is good, some competitors might offer more interactive online design tools, virtual tours, or more actively updated blog content. For digitally-savvy clients, a more robust online experience beyond basic information might be preferred.

In essence, Parlourfarm.com excels in delivering a deeply personal, high-quality, handcrafted product with strong customer service and transparency.

Its competitive niche is firmly in the bespoke luxury segment, appealing to clients who prioritize unique design, superior craftsmanship, and a dedicated, hands-on experience over immediate pricing or widespread physical accessibility. Eurotriade.com Review

How to Cancel Parlourfarm.com Service/Contract

As Parlourfarm.com specializes in bespoke, high-value custom kitchen and cabinetry projects rather than subscription-based services, the concept of “cancelling a subscription” or a “free trial” doesn’t directly apply.

Instead, any cancellation would involve terminating a contract for services, which is a significantly different process guided by the terms and conditions outlined in the client agreement.

Understanding the Contractual Agreement

When engaging Parlourfarm.com for a custom kitchen project, clients would enter into a detailed contractual agreement.

This document is the cornerstone for understanding the terms of the engagement, including payment schedules, project timelines, deliverables, and, crucially, the conditions for cancellation.

Review Your Contract: The absolute first step for any cancellation consideration is to meticulously review the specific contract you signed with Parlourfarm.com. This document will contain clauses detailing cancellation policies, including:
- Cancellation fees: What penalties, if any, apply if you terminate the contract at different stages of the project e.g., after design approval, after material ordering, after manufacturing begins.
- Refunds: Under what circumstances, if any, partial or full refunds are issued for payments already made.
- Notice period: Any required notice period for termination.
- Intellectual Property: What happens to the design plans and intellectual property if the project is cancelled.
Stages of the Project: Custom kitchen projects typically involve several distinct stages:
1. Initial Consultation/Design Brief: Often free or low-cost.
2. Design & Planning: This stage usually involves a design fee, which might be non-refundable or partially refundable against the final project cost.
3. Deposit Payment: A significant deposit is typically required before manufacturing begins or materials are ordered. This deposit is often non-refundable or subject to specific conditions upon cancellation.
4. Manufacturing: Once manufacturing starts, cancellation becomes much more complex and costly, as bespoke items are made specifically for your project and cannot be easily resold.
5. Installation/Final Payment: The final stages before completion.

Steps to Initiate a Cancellation

If you need to cancel a contract with Parlourfarm.com, follow these professional steps: Eunlocked.com Review

Direct Communication: Contact Parlourfarm.com directly and immediately. Use the official contact methods provided on their website phone, email. Explain your situation clearly and concisely.
Refer to Your Contract: Clearly state that you are referring to the terms of your signed contract and inquire about the specific cancellation process and any associated fees or penalties. Be prepared to quote specific clauses if necessary.
Written Notification: Always follow up any phone calls with a written notification email is generally sufficient, but a formal letter might be advised for high-value contracts. This creates a clear record of your communication and the date of your cancellation request.
Negotiation if applicable: Depending on the stage of your project and the reason for cancellation, there might be room for negotiation regarding fees, especially if you are cancelling very early in the process. Be prepared to discuss your situation openly.
Seek Legal Advice if necessary: For large-value contracts or if there is a dispute over cancellation terms, it may be prudent to seek legal advice from a solicitor specializing in consumer law or contract law.

Important Considerations

Bespoke Nature: Remember that bespoke items have limited resale value. If manufacturing has begun, the costs incurred for materials and labor are substantial and are unlikely to be fully refunded.
Goodwill: While contracts are legally binding, some companies might offer some flexibility based on goodwill, especially if the reason for cancellation is unforeseen and beyond your control.
Documentation: Keep thorough records of all communications, payments, and contract documents related to your project.

In summary, cancelling a service with Parlourfarm.com is not like cancelling a gym membership.

It involves navigating a detailed contractual agreement related to a custom-built product.

Understanding your contract and communicating directly and professionally are paramount.

FAQ

How can I get a price quote for a kitchen from Parlourfarm.com?

You need to contact Parlourfarm.com directly to get a price quote.

They offer bespoke kitchens, so pricing varies significantly based on design, materials, and complexity. Avber.com Review

You can book a consultation via their website, phone, or email to discuss your project and receive a tailored quotation.

Does Parlourfarm.com offer financing options for kitchens?

The website does not explicitly mention financing options.

For details on payment plans or financing, it’s best to inquire directly with Parlourfarm.com during your consultation.

What materials does Parlourfarm.com use for their kitchens?

Parlourfarm.com states they use “the highest quality materials” including Finsa Hidrofugo, Oak, Walnut, and Tulip wood.

They emphasize durability and a premium finish in their handcrafted cabinetry. Avengersgym.com Review

Can I visit Parlourfarm.com’s showroom?

Yes, Parlourfarm.com has a new showroom open in Cirencester, Gloucestershire, UK.

They encourage visitors to book an appointment to explore their displays and discuss ideas with designers.

Does Parlourfarm.com offer factory tours?

Yes, Parlourfarm.com invites clients to tour their manufacturing factory in Cirencester.

This offers a unique opportunity to see their craftsmanship firsthand and understand their production process.

How long does it take to get a kitchen from Parlourfarm.com?

The website does not specify typical lead times. Freshcanteen.com Review

As bespoke kitchens are custom-made, the timeline will depend on the complexity of the design, current workload, and manufacturing process.

This information would be provided during your consultation.

Is Parlourfarm.com a sustainable company?

Yes, Parlourfarm.com states they are “currently working tirelessly to become one of the only carbon neutral kitchen manufactures,” indicating a strong commitment to sustainability.

What is the Sebastian James lay-on range?

The Sebastian James lay-on range is described as Parlourfarm.com’s “cleverly affordable” line of kitchens and cabinetry.

It aims to offer high quality at a more accessible price point within the UK market, while still being manufactured to high standards. Yeah.com Review

Does Parlourfarm.com offer design services?

Yes, Parlourfarm.com provides comprehensive design services.

Their expert team guides clients through the entire process, from initial concept to final design, offering advice and listening to requirements.

What is Parlourfarm.com’s guarantee on their kitchens?

Parlourfarm.com offers a “20+ year guarantee” on their kitchens, which signifies their confidence in the quality and durability of their materials and craftsmanship.

Can Parlourfarm.com create kitchens for small spaces?

Yes, Parlourfarm.com states they can deliver desired looks and feels “whether it’s a large or small kitchen,” indicating their ability to design for various space requirements.

Are Parlourfarm.com’s kitchens only for traditional homes?

No, Parlourfarm.com emphasizes that they can design kitchens for both “period property or cutting edge modern design,” showcasing their versatility in style.

How do I book an appointment with Parlourfarm.com?

You can book an appointment by visiting the “Contact Us” section on their website, where you’ll find options to book a consultation and tour. You can also call or email them directly.

Does Parlourfarm.com install the kitchens they make?

The website states they have processes set in place to help you “from planning to installation and beyond,” implying they provide or coordinate installation services. Confirmation should be sought during consultation.

What is the history of Parlourfarm.com?

Parlourfarm.com is a family-run company with “over 30 years of experience” in producing bespoke kitchen cabinetry.

This long history suggests stability and deep industry knowledge.

Where is Parlourfarm.com located?

Parlourfarm.com’s showroom and likely manufacturing facility are located at 1 Wilkinson Road, Love Lane, Cirencester, Gloucestershire, GL7 1YT, UK.

Does Parlourfarm.com work with other home designers or architects?

The website does not explicitly state collaborations with external designers or architects, but given their bespoke nature, it’s likely they are open to working with other professionals. You should inquire directly.

What are Parlourfarm.com’s showroom hours?

Their showroom is open Monday to Friday: 9 am-5 pm, and Saturday: 9 am-4 pm. It is closed on Sundays.

How can I see examples of Parlourfarm.com’s work?

You can view examples of their completed kitchen projects in the “Our Work” or “See our work” sections of their website, which feature a gallery of various styles and installations.

Can I get a kitchen from Parlourfarm.com if I’m not in the UK?

While Parlourfarm.com is a British manufacturer with a UK showroom, their ability to serve international clients is not explicitly stated.

It is best to contact them directly to inquire about their geographical service capabilities.