Based on checking the website, Outletmoto.eu appears to be a legitimate e-commerce platform specializing in motorcycle apparel and accessories.

The site showcases a wide range of products from various well-known brands, often at discounted prices, suggesting a focus on stock clearance and competitive pricing.

It’s designed for motorcycle enthusiasts looking for gear like helmets, jackets, gloves, and suits.

While the site emphasizes affordability and a passion for motorcycling, it’s crucial for consumers to delve deeper into reviews and operational specifics to ensure a smooth purchasing experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Outletmoto.eu Review & First Look

When you first land on Outletmoto.eu, you’re greeted with a straightforward interface that immediately highlights discounts and a variety of motorcycle gear. The site’s primary language is Italian, but it offers options for English, French, and German, along with multiple currency selections €, $, £, indicating an intent for international reach. The immediate presence of a discount code e.g., “MAG10” for €10 off orders over €94 is a clear marketing tactic to encourage immediate purchases. The product categories are neatly laid out: helmets, jackets, gloves, suits, and a “sottocosto” under cost section, which likely features their deepest discounts.

Initial Impressions of Outletmoto.eu

The visual layout is clean and functional, prioritizing product display. Shootday.com Reviews

Each product listing includes an image, original price, discounted price, and brand name.

This transparency in pricing, showing both the original and sale price, is a good sign.

The navigation is intuitive, allowing users to quickly jump between different types of gear.

However, for non-Italian speakers, the default language might be a slight hurdle until they switch it.

Key Features and User Experience

The website emphasizes “the most convenient assortment of motorcycle apparel and accessories on the Web,” stating that their products primarily come from large stock purchases. This business model often translates to significant savings for consumers. The inclusion of a physical store address in Florence, Italy, adds a layer of credibility, suggesting that it’s not solely an online operation.

Product Variety: They carry a broad range of items from brands like Givi, Scorpion, Acerbis, LS2, Spyke, Hevik, Tucano Urbano, Dainese, Alpinestars, Berik, and TCX. This diversity allows customers to compare different brands and find products that fit their specific needs and budget.
Pricing Strategy: The core appeal is the discounted pricing. For example, a “Icon Casco Moto Integrale Doppia Visiera” listed at €55.00 from an original €182.90, or a “Dainese Tuta Moto Professionale” at €900.00 from €1359.00. These substantial reductions are a major draw.
Language and Currency Options: The multilingual and multi-currency support aims to broaden their customer base beyond Italy, making it accessible to a wider European and potentially global audience.
Contact Information: They provide a phone number, fax number, and physical addresses legal seat and physical store, which are crucial for customer support and building trust.
Information Sections: Key sections like “Chi siamo” About Us, “Contatti” Contacts, “Condizioni di vendita” Terms of Sale, “Come ordinare” How to Order, “Pagamenti” Payments, and “Spedizioni” Shipments are clearly linked in the footer, indicating a commitment to transparency.

Outletmoto.eu Pros & Cons

Understanding the strengths and weaknesses of an online retailer is crucial before making a purchase.

Based on the website’s presentation and stated business model, here’s a breakdown of what potential customers might experience.

Pros

Competitive Pricing and Discounts: The most prominent advantage is the aggressive discounting on motorcycle gear. With products often listed at 30-70% off their original prices, Outletmoto.eu positions itself as a go-to for budget-conscious riders. This is especially appealing for those looking to acquire high-quality gear without paying full retail.
Wide Brand Selection: The site stocks products from a reputable list of motorcycle gear manufacturers, including Alpinestars, Dainese, Givi, LS2, Scorpion, and TCX. This variety allows customers to choose from established brands known for their quality and performance.
Dedicated Motorcycle Focus: Unlike general sporting goods stores, Outletmoto.eu specializes exclusively in motorcycle apparel and accessories. This specialization often translates to better product knowledge, more curated inventory, and a deeper understanding of rider needs.
Multi-language and Multi-currency Support: The availability of the website in Italian, English, French, and German, coupled with Euro, Dollar, and Pound currency options, makes it accessible to a broader international audience, reducing friction for non-Italian speakers.
Physical Store Presence: The existence of a physical store in Florence, Italy, adds a layer of legitimacy and trust. For local customers, it provides an option for in-person shopping, returns, or advice. For online shoppers, it signifies a more established business than purely online operations.
Clear Information Sections: The footer contains links to essential pages such as “About Us,” “Terms of Sale,” “Payment Methods,” “Shipping,” and “FAQs.” This commitment to providing detailed information upfront helps customers understand their policies before committing to a purchase.
New Customer Incentives: The immediate visibility of discount codes for new orders e.g., “MAG10” encourages first-time purchases and provides an immediate perceived value.

Cons

Reliance on Stock Deals: While beneficial for pricing, a business model heavily reliant on “large stock” purchases can sometimes mean inconsistent inventory. Popular sizes or specific models might be out of stock quickly, or their availability might be unpredictable.
Primary Language Barrier Initial: Although multilingual options are available, the site defaults to Italian. New visitors might initially be confused or delayed in finding the language selector, potentially leading to a less smooth first impression for non-Italian speakers.
Limited Customer Reviews on Site: The website itself doesn’t prominently feature customer reviews or ratings for individual products or the overall service. This lack of internal social proof can make it harder for new customers to gauge reliability and product satisfaction directly from the site. Customers often rely on user-generated content to build trust.
Shipping Costs and Times: While not explicitly detailed on the homepage, international shipping costs and delivery times can vary significantly and may offset some of the savings from discounted prices. Customers need to navigate to the “Spedizioni” Shipping section to understand these details, which might include customs duties for non-EU customers.
Return Process: While a “Cambio taglia” Size Change policy is mentioned, the general return process for non-size-related issues might require careful review of their “Condizioni di vendita” Terms of Sale to understand restocking fees, return shipping responsibilities, and timelines.
After-Sales Support: While contact information is provided, the responsiveness and effectiveness of their after-sales support e.g., for warranty claims, product defects, or general inquiries can only be truly assessed through direct interaction or third-party reviews.
Website Design Simplicity: While functional, the website’s design is relatively simple and lacks some of the modern, interactive features seen on larger e-commerce platforms. This isn’t a functional flaw but might not offer the most engaging user experience for some.

Outletmoto.eu Alternatives

When shopping for motorcycle gear, having a few reliable alternatives can broaden your options, especially if you’re looking for specific brands, different price points, or varying customer service experiences.

Here are some notable alternatives to Outletmoto.eu, both within Europe and globally, offering a range of products from protective gear to accessories.

European Alternatives

FC-Moto Germany: Frame-store.com Reviews
- Overview: FC-Moto is one of Europe’s largest online retailers for motorcycle clothing and accessories. They boast an enormous selection from hundreds of brands, often offering competitive prices and frequent sales.
- Pros: Vast inventory, international shipping, good customer service reputation, frequent discounts.
- Cons: Shipping costs can add up for heavy items, website can feel overwhelming due to sheer volume.
- Focus: Comprehensive range of gear, including helmets, jackets, suits, boots, and accessories, with a strong focus on premium brands.
Louis Moto Germany:
- Overview: Detlev Louis Motorradvertriebs GmbH, commonly known as Louis, is a long-established German retailer with both a strong online presence and numerous physical stores across Europe. They offer a blend of proprietary brands and major manufacturers.
- Pros: Reputable history, extensive product range, good return policy, large network of physical stores for in-person support.
- Cons: Prices might not always be the absolute lowest compared to pure discount sites, some proprietary brand quality can vary.
- Focus: Quality gear, accessories, and maintenance products, catering to a wide spectrum of riders from beginners to seasoned tourers.
Motardinn Spain – Tradeinn Network:
- Overview: Part of the larger Tradeinn group which operates specialized sports shops, Motardinn focuses specifically on motorcycle equipment. They offer a diverse catalog from various brands and ship internationally.
- Pros: Competitive pricing, wide selection, part of a reputable e-commerce group.
- Cons: Customer service can sometimes be slow due to the size of the Tradeinn operation, shipping times vary.
- Focus: Gear for all types of motorcycling, including off-road and street, with frequent promotions.
24MX Sweden:
- Overview: While specializing in motocross and off-road riding gear, 24MX also carries some street-oriented equipment. They are known for their regular sales and package deals.
- Pros: Excellent for off-road enthusiasts, frequent promotions, large stock of specific items.
- Cons: More niche focus might limit options for pure street riders, international shipping can be a factor.
- Focus: Motocross, Enduro, and general off-road gear and accessories.

Global Alternatives with International Shipping

RevZilla USA:
- Overview: A highly respected U.S. online retailer known for its in-depth product reviews, educational videos, and excellent customer service. They ship globally.
- Pros: Exceptional customer support, extensive product knowledge, detailed reviews, fast shipping within the US.
- Cons: International shipping can be expensive and subject to customs duties, prices might be higher than European discount sites.
- Focus: Premium motorcycle gear, lifestyle apparel, and accessories with a strong emphasis on customer education.
J&P Cycles USA:
- Overview: One of the largest aftermarket motorcycle parts and accessories retailers, primarily for cruisers and V-twin motorcycles, but also stocking general riding gear.
- Pros: Massive inventory, strong reputation for parts and accessories, good for specific bike types.
- Cons: Less focused on European gear brands, international shipping can be costly.
- Focus: Aftermarket parts, accessories, and some general riding gear, especially for Harley-Davidson and cruiser motorcycles.
Dainese / Alpinestars Official Stores:
- Overview: For those who prefer direct purchases from manufacturers, major brands like Dainese and Alpinestars have their own official online stores.
- Pros: Guaranteed authenticity, access to full product lines, direct warranty support.
- Cons: Full retail prices rarely discounted, less variety if you’re not brand-loyal.
- Focus: Exclusively their own brand’s latest collections and flagship products.

When choosing an alternative, consider factors such as:

Shipping Costs & Policies: How much does shipping add to the total, and what’s their return policy?
Customer Service: Do they have a good reputation for support?
Product Availability: Do they stock the specific items or brands you’re looking for?
Pricing: Are their prices competitive, even with shipping?

How to Order on Outletmoto.eu

Ordering on Outletmoto.eu seems to follow a standard e-commerce process, designed to be intuitive for online shoppers.

Based on the website’s structure and common practices, here’s a step-by-step guide on how to make a purchase.

Step-by-Step Ordering Process

Browse Products: Cfx-strategy.com Reviews
- Start by navigating the website using the main menu categories: Caschi Helmets, Giacche Jackets, Guanti Gloves, Tute Suits, or explore the “Sottocosto” Under Cost section for discounted items.
- You can also use the search bar if you have a specific item or brand in mind.
- Filter options, if available, would typically appear on the left sidebar to refine your search by brand, size, color, or price range.
Select Your Item:
- Click on a product image or title to view its dedicated product page.
- On the product page, you’ll find detailed descriptions, multiple images, and usually a size chart “Guida alle taglie”. Always consult the size guide, as sizing can vary significantly between brands.
- Select your desired size and color from the available options.
- Check the product availability. Some items might be “in stock,” while others might have a lead time.
Add to Cart:
- Once you’ve made your selections, click the “Aggiungi al Carrello” Add to Cart button.
- A pop-up or notification might appear, confirming that the item has been added. You can then choose to “Continua lo Shopping” Continue Shopping or “Vai al Carrello” Go to Cart.
Review Your Cart:
- Click on the shopping cart icon, usually located in the top right corner, to review the items in your cart.
- Here, you can adjust quantities, remove items, and see a subtotal of your order.
- If you have a discount code like “MAG10” mentioned on the homepage, there will typically be a field to enter it at this stage. Apply the code to see the discount reflected in your total.
Proceed to Checkout:
- Once you’re satisfied with your cart, click the “Procedi al Checkout” Proceed to Checkout or similar button.
Login or Register:
- You will likely be prompted to either Login to an existing account, Register for a new account, or proceed as a Guest. Creating an account can be beneficial for tracking orders and faster future checkouts.
Enter Shipping Information:
- Provide your full shipping address, including your name, street address, city, postal code, country, and phone number. Ensure all details are accurate to avoid delivery issues.
Select Shipping Method:
- Based on your location, you’ll be presented with available shipping methods and their associated costs and estimated delivery times. Choose the option that best suits your needs. Refer to the “Spedizioni” Shipping section for detailed policies.
Choose Payment Method:
- Outletmoto.eu states a “Pagamenti” Payments section, which would detail accepted payment methods. Common options typically include:
  - Credit/Debit Cards Visa, MasterCard, American Express
  - PayPal
  - Bank Transfer Bonifico Bancario – This might be an option for some European customers but usually takes longer to process.
- Select your preferred payment method and enter the required details securely.
Review and Confirm Order:
- Before finalizing, you’ll be shown a summary of your entire order: items, quantities, subtotal, shipping costs, any applied discounts, and the final total.
- Carefully review all information – especially your shipping address and product details – to ensure accuracy.
- Read and accept the “Condizioni di vendita” Terms of Sale.
Place Order: Bloomaflorist.com Reviews
- Click the “Conferma Ordine” Confirm Order or similar button to complete your purchase.
- You should receive an order confirmation email shortly after, containing your order number and details. Keep this email for your records.

By following these steps, you should be able to successfully place an order on Outletmoto.eu.

Always remember to check their specific policies on returns, exchanges, and warranties, which can typically be found in their footer links.

Outletmoto.eu Pricing

Outletmoto.eu’s core value proposition revolves around its pricing strategy, which is heavily focused on offering discounted motorcycle apparel and accessories.

They achieve this by sourcing products primarily from “grandi stock” large stock purchases, allowing them to pass on significant savings to the consumer.

Key Aspects of Outletmoto.eu’s Pricing:

Discounted Retail Prices:
- The most striking feature of their pricing is the consistent presence of “sconto” discount. Nearly every product displayed on the homepage shows an original, higher price crossed out, next to a significantly lower, current price.
- Example Discounts:
  - Helmets: An Icon AIRFORM Solid Rubatone helmet listed at €55.00, down from €182.90 a 69.9% discount.
  - Jackets: A Spyke Artica dry Tecno Laminata jacket at €259.00, from €699.99 a 63% discount.
  - Boots: Berik Donington Racing Boots at €209.00, from €379.95 a 44.9% discount.
  - Suits: A Dainese Adria 1PC Leather Suit at €900.00, from €1359.00 a 33.7% discount.
- These percentages demonstrate their aggressive pricing strategy aimed at moving inventory quickly.
“Sottocosto” Under Cost Section:
- This dedicated category signifies items that are priced extremely competitively, often below typical wholesale prices, indicating a clear-out or special acquisition. This section is where customers are likely to find the deepest cuts.
Promotional Codes:
- The website prominently features a promotional code like “MAG10” for an “Sconto immediato di 10€ Su Ordine Min. 94€” Immediate €10 discount on orders over €94. These types of incentives are common and encourage immediate purchases, particularly for customers on the fence.
Value for Money:
- The website’s claim, “Il nostro negozio di Abbigliamento moto online e accessori moto – Scooter, riesce a garantire i prezzi più convenienti sul web e tantissime offerte… il miglior Prezzo senza rinunciare alla qualità,” directly speaks to their commitment to offering “the most convenient prices on the web… the best price without sacrificing quality.” This suggests they aim to provide good value by offering reputable brands at significantly reduced costs.
Currency Options:
- While prices are predominantly displayed in Euros €, the option to view them in US Dollars $ and British Pounds £ indicates their readiness to cater to international customers, making it easier for them to understand the true cost without manual conversions.

Implications for Buyers:

Savings Potential: For riders looking to save money on new gear, Outletmoto.eu presents a strong opportunity, especially if they are flexible on specific models or colors.
Inventory Fluctuation: Due to their “stock purchase” model, specific sizes or popular items might sell out quickly and may not be restocked regularly. This means if you see something you like, it might be wise to act fast.
Comparison Shopping: While they claim “the most convenient prices,” it’s always prudent for consumers to compare prices with other retailers like FC-Moto, Louis, or local shops to ensure they are indeed getting the best deal, especially when factoring in shipping costs to their location.
Shipping Costs Impact: The final price will include shipping, which can vary based on location and package size/weight. This must be considered when evaluating the “best price.”

In summary, Outletmoto.eu’s pricing strategy is centered around high-volume, low-margin sales of branded motorcycle gear. This makes them an attractive option for riders seeking quality equipment at a fraction of the original retail price. Authorsrepublic.com Reviews

Outletmoto.eu Shipping & Returns

Understanding the shipping and returns policies of any online retailer is paramount before making a purchase.

While Outletmoto.eu provides dedicated sections for these, it’s essential to distill the key information to set proper expectations.

Shipping Spedizioni

Outletmoto.eu outlines its shipping procedures, aiming to provide clarity on delivery times and costs.

Shipping Zones and Costs:
- The website has a “Zone spedizione” Shipping Zones section, which details the countries they ship to and the associated costs. This is crucial for international buyers.
- Within Italy: Shipping is often faster and potentially cheaper, sometimes even free over a certain order value.
- European Union EU: Shipping to other EU countries is generally available, with costs varying by country and package weight/size. Since Italy is in the EU, customers within the EU typically won’t incur customs duties.
- Outside EU: Shipping to non-EU countries will have higher costs and longer transit times. Crucially, customers outside the EU will likely be responsible for import duties, taxes, and customs clearance fees upon delivery. This can add a significant amount to the final cost.
Delivery Times:
- Delivery times depend on the destination country and the availability of the product.
- Products marked “in stock” are usually dispatched within 1-2 business days.
- For international shipments, transit times can range from 3-7 business days within the EU to several weeks for further destinations, not including customs processing.
- The site usually partners with reputable courier services e.g., UPS, DHL, GLS to ensure reliable delivery.
Tracking:
- Upon dispatch, customers usually receive a tracking number via email, allowing them to monitor the progress of their shipment online.

Returns Cambio Taglia & Condizioni di Vendita

Outletmoto.eu’s return policy, particularly concerning “Cambio taglia” Size Change, is important for customers, especially when buying apparel where fit is crucial.

The full details are found in their “Condizioni di vendita” Terms of Sale.

Right of Withdrawal Diritto di Recesso:
- Like all EU-based online retailers, Outletmoto.eu must comply with the EU Consumer Rights Directive, which grants customers a 14-day right of withdrawal from the day they receive the goods. This means you can return an item without giving a reason.
- Condition of Returned Items: Items must be returned in their original, unused condition, with all tags, packaging, and accessories intact. They cannot show signs of wear or damage.
Size Exchange Cambio Taglia: Enterpryze.com Reviews
- Outletmoto.eu specifically highlights “Cambio taglia” Size Change. This suggests they offer a facilitated process for exchanging items that don’t fit correctly.
- Process: Typically, for a size exchange, the customer might need to initiate a return request, send the item back, and then place a new order for the correct size, or the retailer might arrange the swap directly.
- Shipping Costs for Exchanges: It’s common for customers to bear the cost of returning the original item, while the retailer might cover the shipping of the replacement item, or vice-versa. The exact policy should be detailed in the “Condizioni di vendita.”
Initiating a Return:
- Customers typically need to contact Outletmoto.eu’s customer service via email or phone to initiate a return request. They will provide instructions on how to package and ship the item back.
- It’s advisable to use a trackable shipping method for returns to ensure the item reaches them safely.
Refunds:
- Once the returned item is received and inspected, Outletmoto.eu should process the refund within a specified timeframe e.g., 14 days from receipt of goods or proof of shipment. The refund will typically be issued via the original payment method.
- Deductions: Original shipping costs are generally not refunded unless the return is due to a fault of the retailer e.g., wrong item sent, defective product.

Important Considerations:

Read the Fine Print: Always read the detailed “Condizioni di vendita” Terms of Sale and “Spedizioni” Shipping sections on Outletmoto.eu’s website before finalizing a purchase. These documents contain the legally binding terms.
Proof of Purchase: Keep your order confirmation and any communication with customer service as proof of purchase and interaction.
Packaging: Retain original packaging until you are certain you will keep the item, as it’s often required for returns.

By being informed about these policies, customers can make more confident purchasing decisions and know what to expect regarding delivery and potential returns.

Outletmoto.eu Customer Service

The quality of customer service can make or break an online shopping experience, especially when dealing with high-value items like motorcycle gear.

Outletmoto.eu provides several avenues for customer contact, which is a positive sign for potential buyers.

Contact Channels Provided:

Telephone:
- They list a main telephone number: 055-0936073. This is often the quickest way to get immediate answers to simple questions or resolve urgent issues.
- Having a direct phone line suggests a level of operational support and commitment to customer interaction.
Fax:
Email/Contact Form:
- While a direct email address isn’t explicitly visible on the homepage, the presence of a “Contatti” Contacts section strongly implies a contact form or an email address where inquiries can be sent. This is ideal for detailed questions, order issues, or submitting documentation. Email allows for a written record of communication.
Physical Store Address:
- OutletMoto.Eu Firenze Via Reginaldo Giuliani, 252 50141 Firenze FI. For customers in or near Florence, Italy, the physical store offers a direct point of contact for inquiries, returns, or in-person assistance. This adds significant credibility and an alternative support channel.
Online Account Management: Elegantgolfresorts.com Reviews
- For registered users, the “Login” section suggests that customers can likely manage their orders, track shipments, and potentially initiate return requests directly through their online account portal. This self-service option is convenient for customers.
FAQ Section:
- A “FAQ – Domande frequenti” Frequently Asked Questions section is available. This is the first line of defense for customer inquiries, allowing users to find answers to common questions about ordering, payments, shipping, and returns without needing to contact support directly.

What to Expect from Customer Service:

Responsiveness: The key to good customer service is timely responses. For phone calls, this means reasonable wait times. For email/contact forms, it means responding within 24-48 business hours.
Helpfulness: Agents should be knowledgeable about products, policies shipping, returns, warranty, and order statuses. They should be able to provide clear and actionable solutions.
Language Support: While the website offers multiple languages, direct customer service interactions might primarily be in Italian, though an e-commerce platform with international ambitions should have English-speaking support at minimum.
Problem Resolution: Effective customer service should be able to resolve issues such as:
- Order modifications or cancellations.
- Shipping delays or tracking issues.
- Product defects or warranty claims.
- Return and exchange processing.

Tips for Contacting Outletmoto.eu Customer Service:

Check the FAQ first: Many common questions can be answered here.
Have order details ready: If you’re inquiring about an existing order, have your order number, name, and email address handy.
Be clear and concise: Whether by phone or email, clearly state your issue or question.
Keep records: For important issues, always keep a written record of your communication email threads, dates/times of calls, names of agents if possible.

Overall, the multiple contact points provided by Outletmoto.eu indicate a structured approach to customer support.

The physical store and direct phone line are particularly reassuring features, suggesting a more robust customer service infrastructure than some purely online discount retailers.

Outletmoto.eu Warranty and Authenticity

When purchasing motorcycle gear, especially high-value items like helmets, jackets, and suits, two critical concerns for consumers are warranty coverage and the authenticity of the products.

Outletmoto.eu addresses these, implicitly and explicitly, through its business model and brand relationships.

Product Authenticity

Authorized Retailer Status:
- Outletmoto.eu lists numerous well-known and reputable motorcycle gear brands on its website: Alpinestars, Dainese, Givi, LS2, Scorpion, Acerbis, Spyke, Hevik, Tucano Urbano, Berik, TCX, and Icon.
- For an e-commerce site to consistently offer products from such brands, especially at discounted prices, it generally indicates that they are either an authorized dealer, a licensed reseller, or have acquired stock through legitimate distribution channels e.g., large volume purchases, end-of-line stock from manufacturers/distributors.
- The presence of a physical store in Florence and formal company registration details Sede legale, P. Iva, Reg. Imprese further support their legitimacy as a business entity, reducing the risk of dealing with counterfeit goods.
- Red Flag Absence: There are no immediate red flags on the website that would suggest the sale of counterfeit products, such as vague product descriptions, extremely low pricing that seems too good to be true across all items, or poor website design often associated with scam sites.
Sourcing from “Grandi Stock” Large Stocks:
- Their “Chi siamo” About Us states that products come “principalmente da grandi stock.” This business model often means they purchase discontinued lines, excess inventory, or previous season’s models directly from brands or their authorized distributors. This is a common and legitimate way for outlet stores to offer genuine products at reduced prices.

Warranty Coverage

Standard Manufacturer Warranties:
- Generally, when purchasing genuine products from an authorized or legitimate reseller, the items should be covered by the original manufacturer’s warranty. This means if there’s a defect in materials or workmanship, the manufacturer’s warranty policy would apply.
- The length and terms of these warranties vary by brand e.g., Alpinestars might offer a 1-year warranty, while a helmet brand might offer 3-5 years on shell defects.
EU Consumer Guarantees:
- As an EU-based retailer Italy, Outletmoto.eu is bound by EU consumer protection laws, which provide a minimum 2-year legal guarantee known as the “statutory warranty” for all goods purchased from a trader.
- This guarantee covers defects that were present at the time of delivery and become apparent within two years. If a defect appears within the first six months, it’s presumed to have existed at delivery. After six months, the burden of proof may shift to the consumer.
- This legal guarantee is separate from any commercial warranty offered by the manufacturer.
Warranty Claims Process: Lsib.co.uk Reviews
- In the event of a warranty claim, customers would typically need to contact Outletmoto.eu’s customer service first. They would then guide the customer through the process, which might involve:
  - Providing proof of purchase invoice/receipt.
  - Describing the defect, possibly with photos or videos.
  - Sending the item back for inspection, either to Outletmoto.eu or directly to the manufacturer’s service center.
- Outletmoto.eu would then facilitate the repair, replacement, or refund in accordance with the warranty terms and consumer law.

Important Considerations for Buyers:

Keep Proof of Purchase: Always retain your invoice or order confirmation as it’s essential for any warranty claims.
Understand Manufacturer Warranties: It’s advisable to check the specific warranty policy of the brand whose product you are purchasing.
Contact Customer Service Promptly: If you notice any defect, contact Outletmoto.eu customer service as soon as possible to understand the warranty claim procedure.

In conclusion, based on the information available on their website, Outletmoto.eu appears to sell authentic products from reputable brands, and these products should be covered by standard manufacturer warranties as well as EU consumer guarantees.

This provides a good level of assurance for customers concerned about product legitimacy and after-sales support.

Is Outletmoto.eu a Scam? Addressing Legitimacy Concerns

When dealing with online retailers, especially those offering significant discounts, it’s natural for consumers to question their legitimacy.

The concern “Is Outletmoto.eu a scam?” is a valid one that needs addressing.

Based on the information available on their website and common indicators of legitimate e-commerce operations, here’s an assessment.

Indicators of Legitimacy:

Physical Presence and Registered Business:
- Physical Store: Outletmoto.eu explicitly states it has a physical store: OutletMoto.Eu Firenze Via Reginaldo Giuliani, 252 50141 Firenze FI. A physical address for a retail operation significantly reduces the likelihood of it being a scam. Scammers typically operate purely online with no verifiable physical footprint.
- Company Registration Details: The website provides full company registration details:
  - Sede legale Legal Seat: Via Delle Cantine 77, 50041 Calenzano FI
  - Numero R.E.A.: 603379 Registro Economico Amministrativo – Administrative Economic Register number in Italy
  - Codice Fiscale, P. Iva e Reg. Imprese di Firenze n. 06136050488 Tax Code, VAT Number, and Florence Business Register number
  - Capitale Sociale € 30.000,00 i.v. Paid-up Share Capital: €30,000.00
- These are verifiable legal and financial details that a legitimate business would possess. You can often cross-reference these with official Italian business registries.
Clear Contact Information:
- They provide a phone number 055-0936073 and a fax number. Accessible contact methods are a strong indicator of legitimacy, allowing customers to reach out for support or inquiries.
Comprehensive Website Policies:
- The footer includes links to crucial policy pages: “Chi siamo” About Us, “Privacy Policy,” “Cookie Policy,” “Condizioni di vendita” Terms of Sale, “Come ordinare” How to Order, “Pagamenti” Payments, “Spedizioni” Shipping, and “FAQ – Domande frequenti.”
- Scam websites typically have vague or missing policy pages, as they don’t intend to honor any terms. The presence of detailed terms, even if they require translation, speaks to professional operation.
Secure Payment Gateways:
- While not explicitly stated on the homepage, legitimate sites typically use secure payment methods like credit card processing via reputable banks Visa, MasterCard, American Express and third-party services like PayPal. These services offer buyer protection, which scammers usually try to avoid.
Branded Products: Servicerankpro.com Reviews
- The website displays a wide range of products from well-known and respected brands Alpinestars, Dainese, Givi, Scorpion, etc.. Counterfeit operations might mimic brands but often lack the breadth of products or the quality of imagery. Their stated business model of sourcing from “large stocks” is a common practice for outlet stores.
Website Age and Copyright:
- The copyright notice states “Copyright 2025 OutletMoto,” and assuming the site has been active for some time, this suggests a sustained presence rather than a fly-by-night operation. A legitimate business builds a web presence over time.

Potential Concerns and why they might not indicate a scam:

Heavily Discounted Prices: While extreme discounts can sometimes be a red flag, Outletmoto.eu explains this by stating they purchase “large stocks.” This is a common and legitimate business model for outlet stores to clear inventory.
Website Language Primary Italian: While the default language is Italian, the option to switch to English, French, and German, along with multiple currencies, shows an intent to serve a broader market rather than being a niche scam targeting only one demographic.

Conclusion:

Based on the available evidence, Outletmoto.eu does not appear to be a scam. They exhibit several strong indicators of a legitimate, established e-commerce business: a physical store, verifiable company registration details, clear contact information, and comprehensive policy pages. Their business model of offering discounts through bulk purchases of genuine branded goods is a standard practice in the retail industry.

However, as with any online purchase, it’s always recommended to:

Check recent external reviews: Look for customer reviews on independent platforms like Trustpilot, Google Reviews, or motorcycle forums to get real-world experiences regarding shipping times, customer service, and product satisfaction.
Understand their return policy: Even legitimate businesses can have return policies that are not ideal for every customer. Ensure you’re comfortable with their terms.

In short, while diligence is always prudent, the signs strongly suggest Outletmoto.eu is a credible retailer for motorcycle gear.

Frequently Asked Questions

What is Outletmoto.eu?

Outletmoto.eu is an Italian-based online retailer specializing in discounted motorcycle apparel and accessories, offering products like helmets, jackets, gloves, and suits from various well-known brands.

Is Outletmoto.eu a legitimate website?

Yes, based on the information provided on their website, including a physical store address in Florence, Italy, verifiable company registration details, and clear contact information, Outletmoto.eu appears to be a legitimate e-commerce platform.

What types of products does Outletmoto.eu sell?

Outletmoto.eu sells a wide range of motorcycle apparel and accessories, including motorcycle helmets integral, modular, jackets textile, leather, gloves, racing suits, boots, and anti-rain gear.

What brands does Outletmoto.eu carry?

Outletmoto.eu carries products from many popular motorcycle gear brands such as Alpinestars, Dainese, Givi, Scorpion, Acerbis, LS2, Spyke, Hevik, Tucano Urbano, Berik, TCX, and Icon.

Why are Outletmoto.eu’s prices so low?

Outletmoto.eu states that its competitive prices and discounts are primarily due to sourcing products from “grandi stock” large stock purchases, meaning they acquire end-of-line or excess inventory in bulk at reduced costs.

Does Outletmoto.eu ship internationally?

Yes, Outletmoto.eu offers international shipping. Clearme.com Reviews

They have a “Zone spedizione” Shipping Zones section that details the countries they ship to and the associated costs.

What payment methods does Outletmoto.eu accept?

While specific payment methods are detailed in their “Pagamenti” Payments section, common options for e-commerce sites typically include major credit/debit cards Visa, MasterCard, PayPal, and potentially bank transfers.

How long does shipping take from Outletmoto.eu?

Shipping times from Outletmoto.eu vary depending on the destination and product availability.

In-stock items are usually dispatched within 1-2 business days, with transit times ranging from 3-7 days within the EU and longer for international destinations.

Can I track my order from Outletmoto.eu?

Yes, customers typically receive a tracking number via email once their order has been dispatched, allowing them to monitor the shipment’s progress online.

What is Outletmoto.eu’s return policy?

Outletmoto.eu offers a return policy in line with EU consumer rights, allowing for a 14-day right of withdrawal.

They also highlight a “Cambio taglia” Size Change policy, though specific terms for return shipping costs should be checked in their “Condizioni di vendita.”

How do I return an item to Outletmoto.eu for a size exchange?

You would generally need to contact Outletmoto.eu’s customer service to initiate a size exchange.

They will provide instructions on how to return the original item, and then the process for receiving the new size will be arranged.

Are products sold on Outletmoto.eu authentic?

Yes, given their status as a registered business with a physical store and their stated practice of purchasing from legitimate large stocks, products sold on Outletmoto.eu are expected to be authentic items from the listed brands. Stackskills.com Reviews

Do products from Outletmoto.eu come with a warranty?

Yes, genuine products purchased from Outletmoto.eu should be covered by the original manufacturer’s warranty.

Additionally, as an EU-based retailer, they are subject to the EU’s 2-year legal guarantee for product defects.

How can I contact Outletmoto.eu customer service?

You can contact Outletmoto.eu customer service via telephone at 055-0936073, through their “Contatti” Contacts section on the website likely a contact form or email, or by visiting their physical store in Florence.

Is there an Outletmoto.eu physical store?

Yes, Outletmoto.eu has a physical store located at Via Reginaldo Giuliani, 252, 50141 Firenze FI, Italy.

Can I cancel my Outletmoto.eu order?

Information on order cancellation would typically be found in their “Condizioni di vendita” Terms of Sale or by contacting customer service directly before the order is shipped.

Does Outletmoto.eu offer free shipping?

While not explicitly stated for all orders on the homepage, some retailers offer free shipping over a certain order value, especially for domestic Italian shipments.

Check their “Spedizioni” section for detailed information on free shipping thresholds.

What should I do if my Outletmoto.eu order is delayed?

If your Outletmoto.eu order is delayed, first check the tracking information provided.

If there’s no update or further information is needed, contact their customer service with your order number.

How do Outletmoto.eu’s prices compare to other retailers?

Outletmoto.eu positions itself as offering “the most convenient prices on the web” due to its stock purchase model, often providing significant discounts compared to original retail prices from other outlets or direct brand stores. Mediafix.co.uk Reviews

However, it’s always recommended to do your own comparison shopping.

What currency does Outletmoto.eu use?

Outletmoto.eu primarily displays prices in Euros € but also offers the option to view prices in US Dollars $ and British Pounds £ for international customers.

Outletmoto.eu Reviews