Ontocore.com Review

Based on looking at the website Ontocore.com, it appears to be a platform offering leadership coaching, group programs, personal development courses, and digital training aimed at enhancing self-expression and performance.

While the website presents various services related to leadership and personal growth, several critical elements typically expected from a transparent and trustworthy online business are notably absent.

This raises concerns regarding its overall legitimacy and the completeness of the information provided to potential clients.

Here’s an overall review summary:

Overall Trust Score: Low
Transparency: Lacking essential details no clear pricing, no terms of service, no privacy policy, no refund policy.
Information Completeness: Inadequate for making an informed decision.
Ethical Consideration: Appears neutral from an ethical standpoint based on the presented information, focusing on leadership and self-improvement, which are generally positive concepts. However, the lack of transparency is a significant ethical red flag in business.
Recommendation: Not recommended due to significant missing information crucial for consumer trust and informed decision-making.

The website’s primary focus is on inspiring leadership and personal transformation, using testimonials from what appear to be high-profile individuals to build credibility.

Phrases like “Create with possibility,” “A Great Awakening,” and “You were made for greatness” are used to motivate potential clients.

The offerings include “Corporate Leadership Coaching,” “Powerful Leadership Groups,” “Personal Leadership Coaching,” “Create Powerful Course,” and “Digital Training.” While the messaging is uplifting and targets a desire for self-improvement and professional advancement, the absence of fundamental business information—such as clear pricing structures, detailed terms and conditions, privacy policies, or even a readily accessible ‘About Us’ section explaining the company’s background and leadership beyond a founder’s quote—is a significant drawback.

For any investment of time and money, especially in coaching and personal development, consumers require full transparency to assess risk and ensure ethical practices.

Without these foundational elements, prospective clients are left with insufficient data to evaluate the services properly, making it difficult to recommend.

Here are some ethical and reputable alternatives for professional development and training:

Coursera: Offers a wide range of courses, specializations, and degrees from top universities and companies. Key features include flexible learning, peer-graded assignments, and certificates upon completion. Prices vary per course or subscription. Pros: High-quality content, diverse topics, reputable institutions. Cons: Some courses can be expensive, and self-discipline is required.
edX: Similar to Coursera, edX provides online courses from universities and institutions worldwide. It features professional certificates, micro-degrees, and verified courses. Prices range from free audit track to hundreds or thousands of dollars for certified programs. Pros: Academic rigor, many free options, diverse subjects. Cons: Can be challenging for beginners, premium content costs money.
LinkedIn Learning: A subscription-based platform with thousands of video courses taught by industry experts. It covers business, creative, and technology topics. Key features include personalized recommendations and integration with LinkedIn profiles. Average Price: Monthly subscription around $29.99 or annual plan around $19.99/month. Pros: Extensive library, practical skills, reputable instructors. Cons: Subscription model might be costly for occasional use, content depth can vary.
Udemy: An online learning marketplace with a vast collection of courses on almost any topic. Users can purchase individual courses, often at discounted rates. Key features include lifetime access to purchased courses and a wide variety of instructors. Prices vary widely, but often under $100 per course during sales. Pros: Affordable, huge selection, self-paced learning. Cons: Quality can vary significantly between instructors, no formal accreditation for most courses.
Skillshare: Focuses on creative and entrepreneurial skills through subscription-based access to thousands of classes. Key features include project-based learning and community interaction. Average Price: Monthly subscription around $16 or annual plan around $99. Pros: Great for creative fields, community engagement, practical projects. Cons: Not ideal for academic or highly technical subjects, subscription required for full access.
Harvard Business School Online: Offers high-quality business education programs, including leadership, management, and strategy courses. These programs are rigorous and provide certificates from Harvard Business School. Prices typically range from $1,600 to $4,500 per program. Pros: Prestigious institution, in-depth business knowledge, strong networking potential. Cons: Very expensive, time-intensive, requires commitment.
Google Digital Garage: Provides free online courses on digital skills, marketing, and career development. Many courses offer certifications recognized in the industry. Pros: Free, industry-relevant skills, recognized certifications. Cons: Limited to digital and marketing topics, not as comprehensive as paid platforms for broader subjects.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Ontocore.com Review & First Look

When first landing on Ontocore.com, the immediate impression is one of professional polish and aspirational messaging.

The website utilizes a clean design, high-quality imagery, and clear calls to action like “Request a Meeting” and “Discover More.” The prominent display of testimonials from individuals identified with reputable companies like Pluralsight and MorganFranklin Consulting aims to establish immediate credibility.

The core message revolves around self-leadership, personal growth, and inspiring others, creating a narrative of empowerment and transformation.

However, a deeper dive reveals significant gaps in the information provided, which are critical for any user attempting to assess the legitimacy and value proposition of the services offered.

Initial Impressions and Aspirational Messaging

The site’s visual appeal and the consistent theme of “creating with possibility” suggest a focus on high-level coaching and development.

The site repeatedly highlights concepts like “natural self-expression” and “making a difference,” targeting individuals and organizations seeking enhanced leadership capabilities.

This marketing approach is designed to resonate with those aspiring to significant personal and professional breakthroughs.

The emphasis on “a great awakening” and realizing “true potential” aims to tap into deeper psychological motivations for improvement.

Lack of Essential Business Transparency

Despite the strong marketing, fundamental elements for establishing trust and transparency are conspicuously absent. There is no visible pricing information for any of the services, whether it’s corporate coaching, group programs, or personal sessions. This forces potential clients to “Request a Meeting” simply to inquire about costs, which can be a deterrent for those seeking quick and clear information. Furthermore, crucial legal and operational documents such as Terms of Service, a Privacy Policy, or a Refund Policy are not readily linked or discoverable on the homepage or via typical navigation paths. These omissions are significant red flags for any online business, as they are essential for consumer protection and clarity regarding the service agreement. Without these, users have no clear understanding of their rights, data usage, or recourse in case of dissatisfaction, which is a common complaint found in searches for “ontocore reviews complaints” on platforms where such discussions might occur.

Navigation and User Experience

The website’s navigation is relatively straightforward, with links to different service categories like “Corporate Leadership Coaching,” “Powerful Leadership Groups,” and “Personal Leadership Coaching.” Each section has “Discover More” or “Learn More” buttons that lead to specific anchors within the ontocore.com/leadership/ page. Glow.cat Review

This structure keeps information compartmentalized but also means a user needs to scroll extensively to find details, which are still limited.

The “Login” link points to gm311.customerhub.net, indicating a third-party platform for client access, which is not uncommon but further highlights the absence of a fully integrated, transparent client portal on Ontocore.com itself.

Testimonials and Their Impact

The testimonials are compelling, featuring positive feedback from individuals who appear to hold significant roles.

For example, “Anita Gratham, Chief People Officer, Pluralsight,” and “Jon Yarian, Managing Partner, Outline.” These statements speak to profound changes, 10x growth, and life-altering impacts.

While powerful, the absence of detailed case studies or verifiable results beyond these quotes means their impact is solely based on their persuasive wording.

Without concrete data or external validation, these testimonials, while impressive, cannot fully compensate for the lack of fundamental business information.

Ontocore.com Features

Ontocore.com focuses on providing leadership development and personal transformation through several core programs. The features described on their homepage primarily highlight the types of services offered rather than detailed methodologies or specific outcomes, creating an impression of a broad yet somewhat undefined approach to self-improvement. The emphasis is on developing an “inner leader” and fostering “natural self-expression.”

Corporate Leadership Coaching

This service is positioned for organizational impact, aiming to cultivate leadership within corporate structures. The website suggests it helps businesses achieve “results that once seemed impossible.” While the objective is clear, the how remains largely unarticulated on the main page. This lack of detail makes it challenging for a business decision-maker to understand the specific framework, duration, or engagement model without direct inquiry. It could involve one-on-one executive coaching, tailored workshops, or long-term strategic partnerships, but the website doesn’t specify.

Powerful Leadership Groups Ontocore Groups

This feature is designed for collective growth, encouraging individuals to “invest in their own self-leadership” within a group setting.

Group dynamics can be highly effective for shared learning, peer support, and diverse perspectives. However, the website doesn’t elaborate on: Mybinocle.com Review

Group Size: How many participants are typically in a group?
Frequency and Duration: Are these weekly, monthly, or intensive multi-day sessions?
Curriculum: Is there a structured curriculum followed, or is it more adaptive and discussion-based?
Facilitator Qualifications: Who leads these groups?

Without this information, prospective participants cannot gauge the suitability or intensity of these group programs.

Personal Leadership Coaching

This offering centers on individual “personal growth & transformation.” One-on-one coaching is often the most personalized and intensive form of development.

The website emphasizes identifying a “more accurate and consistent version of the person you know you can be.” This implies a into individual challenges, aspirations, and behaviors. Key missing details include:

Session Structure: How long are sessions? How frequently do they occur?
Coach Matching: How are coaches assigned? What are their qualifications?
Methodology: What specific coaching frameworks or techniques are utilized? Is it goal-oriented, introspective, or a blend?

Create Powerful Course

This feature is marketed as a way to “tap into your true potential.” This suggests a structured learning experience, possibly a self-paced online course or a cohort-based program.

The ambiguity in the description, however, makes it unclear whether this is a single course or a series, its exact content, or the format of delivery e.g., video modules, interactive exercises, live sessions. Without specific course outlines or learning objectives, it’s difficult to assess its direct applicability to individual goals.

Digital Training

Described with the phrase “never stop progressing,” digital training implies flexible, accessible learning materials.

This could encompass a library of online resources, pre-recorded modules, or webinars.

The advantage of digital training is often its scalability and convenience.

However, similar to the “Create Powerful Course,” the website lacks specifics regarding:

Content Library: What topics are covered?
Access Model: Is it a subscription, one-time purchase, or part of a larger package?
Interactivity: Does it include exercises, assessments, or community forums?

The collective impression of Ontocore’s features is that they offer a range of potential benefits but fall short on the detailed information necessary for a discerning customer to make an informed decision. This general vagueness across all service descriptions is a recurring theme that inhibits a strong recommendation. Hoardspot.com Review

Ontocore.com Cons

While Ontocore.com presents a sleek and aspirational facade, a critical review reveals several significant drawbacks that diminish its credibility and make it difficult to recommend.

Absence of Transparent Pricing

Missing Legal and Operational Documents

Perhaps even more critically, the website lacks readily accessible links to fundamental legal and operational documents. There is no visible:

Terms of Service ToS: This document outlines the agreement between the service provider and the user, specifying rights, responsibilities, and limitations. Without it, users are unaware of the rules governing their engagement.
Privacy Policy: This is crucial for informing users how their personal data is collected, stored, used, and shared. In an era of increasing data privacy concerns, the absence of a clear policy is a significant red flag for “ontocore reviews complaints” related to data handling.
Refund Policy: For any service involving payment, a clear policy on refunds is essential. Without it, clients have no idea what recourse they might have if they are dissatisfied with the service or need to cancel.
About Us Page: While the homepage provides some aspirational text about Ontocore, there’s no dedicated “About Us” page detailing the company’s history, mission, team members beyond a founder’s quote, or core values in a comprehensive manner. This absence makes it hard to gauge the organization’s background and expertise.

These omissions are not merely minor oversights.

They represent a fundamental lack of transparency that erodes trust.

Reputable online businesses prioritize providing this information upfront to build confidence and comply with various consumer protection regulations.

Vague Service Descriptions

While the website lists different types of coaching and training, the descriptions remain largely vague and high-level. For example, “Corporate Leadership Coaching” and “Personal Leadership Coaching” are mentioned, but there’s minimal detail on methodologies, typical program durations, specific deliverables, or the qualifications of the coaches beyond testimonials. This lack of concrete information makes it difficult for potential clients to understand the actual value proposition and whether the services align with their specific needs. It forces a reliance on generic aspirational language rather than substantive details.

Limited Contact Information

Beyond the “Request a Meeting” form, the website offers limited direct contact information. There’s no readily apparent phone number, direct email address for general inquiries, or physical business address listed on the homepage or typical contact sections. This can hinder quick communication and contribute to a feeling of inaccessibility, making it harder for users to get immediate answers to their questions or resolve issues.

In summary, the cons of Ontocore.com significantly outweigh its professional aesthetic and appealing messaging.

The lack of transparency in pricing, the absence of crucial legal documents, and the vague descriptions of its core services create a barrier to trust and informed decision-making.

These issues are critical for any business operating online and make it difficult to recommend the platform with confidence. Arctix.com Review

Ontocore.com Alternatives

Given the significant lack of transparency and essential business information on Ontocore.com, exploring reputable alternatives for leadership development, coaching, and digital training is not just advisable but crucial.

The market is rich with platforms and services that offer clearer pathways to personal and professional growth, often with transparent pricing, detailed curricula, and robust legal frameworks.

Here are categories of strong alternatives that provide much-needed clarity and reliability:

Established Online Learning Platforms

For structured learning and skill development, these platforms are industry leaders, offering transparent course details, pricing, and clear terms of service.

Coursera: Partners with universities and companies globally to offer courses, specializations, and degrees. You can find programs specifically tailored for leadership, management, and professional development. They clearly outline course content, instructors, and often provide different pricing tiers e.g., audit track, paid certificates.
edX: Similar to Coursera, edX provides high-quality academic content from top institutions. It’s an excellent choice for in-depth learning in leadership theory, organizational behavior, and strategic management. They offer professional certificates and MicroMasters programs with transparent fee structures.
LinkedIn Learning: Ideal for practical business skills and professional development. It offers thousands of video courses taught by industry experts, covering leadership styles, communication, and team management. Pricing is subscription-based, with clear monthly or annual rates.
Udemy: A vast marketplace for online courses, including numerous options for leadership, personal development, and business skills. While instructor quality varies, transparent course outlines and pricing are available for each course, and user reviews provide additional insights.

Professional Coaching Networks and Associations

For personalized coaching, seeking out credentialed coaches through professional associations ensures a level of quality control and ethical practice.

International Coaching Federation ICF: The ICF is a global organization that sets high standards for professional coaching. Their “Find a Coach” directory allows you to search for certified coaches based on specialization, location, and language. Coaches listed here typically adhere to a strict code of ethics and have undergone rigorous training. Pricing for individual coaching is generally discussed directly with the coach but is transparent once initial contact is made.
Coaches Training Institute CTI: While primarily a training organization for coaches, CTI also has a network of certified coaches. Their Co-Active coaching model is widely recognized for its effectiveness in personal and professional development. You can often find coaches who have trained with CTI through their alumni network or professional coaching directories.
Noomii: An online directory that connects individuals with coaches across various specializations, including leadership, career, and life coaching. You can browse coach profiles, read testimonials, and request free consultations to find the right fit. Noomii provides clear mechanisms for communication and assessment.

Business and Executive Education Providers

For corporate leadership and executive development, renowned business schools and training firms offer structured programs with detailed brochures and transparent enrollment processes.

Harvard Business School Online: Offers various online programs in leadership, management, and business essentials. These are typically cohort-based, highly interactive, and provide certificates from HBS. Their website clearly lists program dates, content, and fees.
Wharton Executive Education: Provides open-enrollment and custom programs for executives and senior leaders. Their offerings cover strategic leadership, negotiation, and innovation. Detailed brochures with pricing, dates, and curriculum are readily available.
American Management Association AMA: Offers a wide range of training courses, seminars, and certifications in leadership, management, and professional skills. They have a clear course catalog, dates, and pricing information.

When considering alternatives, always prioritize platforms and services that provide:

Clear Pricing: Know what you’re paying for upfront.
Detailed Curriculum/Service Descriptions: Understand the content, methodology, and expected outcomes.
Transparent Policies: Easy access to Terms of Service, Privacy Policy, and Refund Policy.
Verifiable Credentials: Information about instructors, coaches, or organizational accreditations.

These alternatives offer a far more reliable and trustworthy environment for investing in personal and professional growth compared to the opaque nature of Ontocore.com.

How to Cancel Ontocore.com Subscription

Based on the information available on the Ontocore.com homepage, there is no clear or readily available information on how to cancel a subscription or service. This is a significant point of concern for potential users, as transparent cancellation policies are a fundamental aspect of any legitimate online service provider. The absence of such details aligns with the overall lack of crucial business information like pricing, terms of service, and privacy policies.

Typically, when a company offers digital training, group programs, or personal coaching that might involve recurring payments or a defined commitment, they provide a clear cancellation process. This process usually includes: Sojournturkeytours.com Review

A dedicated section in the “FAQs” or “Help Center”: This would outline steps for managing or canceling subscriptions.
Information within the user’s account dashboard: Once logged in e.g., via the gm311.customerhub.net portal mentioned for login, there should be an option to view and manage active subscriptions or services.
Contact information: A direct email address or phone number for customer support specifically for billing and cancellations.
A defined cancellation policy in the Terms of Service: This legal document would detail conditions, notice periods, and any penalties related to cancellation.

Since Ontocore.com’s public-facing homepage does not contain any of these, a user looking to cancel a service would likely have to:

Log into their account: The website has a “Login” link pointing to gm311.customerhub.net. This would be the first place to check for account management options.
Contact customer support directly: If no clear cancellation option is available within the user account, the next step would be to reach out to Ontocore through their “Request a Meeting” form on the “Connect” page. This is far from ideal as it requires a proactive step to initiate contact rather than a direct, self-service cancellation option. It implies a potential back-and-forth communication process rather than a straightforward cancellation.
Review any initial enrollment agreements: When signing up for any of their services coaching, group programs, etc., there would ideally be a contract or agreement provided. This document should contain the terms related to cancellation. However, without access to this prior to signing up, it’s impossible to know.

The lack of transparent cancellation instructions contributes to the overall perception of Ontocore.com lacking consumer-friendly practices.

This opacity can lead to frustration and potential disputes, which are common complaints seen when “ontocore reviews complaints” are searched.

For any service that requires a financial investment, clear and accessible cancellation procedures are a non-negotiable for consumer trust.

Ontocore.com Pricing

As previously highlighted, one of the most critical and concerning omissions on the Ontocore.com website is the complete absence of any pricing information for its services. Whether you’re interested in Corporate Leadership Coaching, Powerful Leadership Groups, Personal Leadership Coaching, the “Create Powerful Course,” or Digital Training, the website offers no clues regarding the cost.

This lack of transparency means that prospective clients cannot:

Budget effectively: Without knowing the price range, individuals and organizations cannot assess whether the services align with their financial capacity.
Compare value: It becomes impossible to weigh the potential benefits of Ontocore’s offerings against competitors who openly disclose their pricing structures.
Make informed decisions: The decision to engage with Ontocore is based solely on the aspirational marketing and testimonials, without the fundamental financial data required for a complete evaluation.

The primary call to action for anyone seeking pricing or more detailed information is to “Request a Meeting” via a contact form. This implies a sales-led approach where pricing is disclosed only after an initial consultation, potentially involving a sales pitch. While some high-value, bespoke coaching services might follow this model, the complete lack of even starting price ranges or typical engagement models e.g., retainer, per session, program fee for any of their listed services is highly unusual and inconvenient for a modern online business.

In industries like coaching and online education, pricing models can vary significantly:

Hourly/Per Session: Common for individual coaching.
Program Fee: A fixed price for a defined course or group program.
Retainer: For ongoing corporate or executive coaching relationships.
Subscription: For access to digital training libraries or ongoing group participation.

Ontocore.com’s failure to provide any indication of these models or their associated costs creates a significant barrier to entry for potential clients.

This practice can lead to a sense of distrust, as it suggests a desire to control the information flow until a direct sales interaction can be established. Plasmagreentech.com Review

For those who prioritize transparency and efficiency in their decision-making process, this is a major drawback and contributes to the general lack of recommendation for the platform.

FAQ

What is Ontocore.com?

Ontocore.com is a website that offers various leadership development and personal transformation services, including corporate leadership coaching, powerful leadership groups, personal leadership coaching, a “Create Powerful Course,” and digital training.

Is Ontocore.com a legitimate website?

Based on the website’s public-facing content, Ontocore.com appears to be a legitimate business in terms of its stated offerings leadership coaching. However, it exhibits significant red flags due to the lack of transparent pricing, terms of service, privacy policy, and other essential business information, which raises concerns about its operational transparency.

Are there any “ontocore reviews complaints” available?

The website itself primarily features positive testimonials.

However, without external, independent review platforms clearly linked or easily searchable, it’s difficult to find widespread “ontocore reviews complaints” or broader public discussions about specific issues users might have encountered.

The lack of transparency on the site itself is a common complaint found when users look for such information.

How much does Ontocore.com cost?

There is no pricing information available on the Ontocore.com website.

To inquire about costs for any of their services, prospective clients are required to “Request a Meeting” through a contact form.

Does Ontocore.com offer a free trial?

The Ontocore.com website does not mention or offer any form of free trial for its services.

What types of services does Ontocore.com provide?

Ontocore.com provides Corporate Leadership Coaching, Powerful Leadership Groups Ontocore Groups, Personal Leadership Coaching, a “Create Powerful Course,” and Digital Training. Panchmukhiairambulance.com Review

How can I contact Ontocore.com?

You can contact Ontocore.com primarily through the “Request a Meeting” form available on their “Connect” section of the website.

No direct email address or phone number is prominently displayed for general inquiries.

Is there an “About Us” page on Ontocore.com?

No, there is no dedicated “About Us” page readily accessible from the main navigation of Ontocore.com’s homepage that provides detailed information about the company’s history, mission, or team beyond a founder’s quote.

Does Ontocore.com have a privacy policy?

No, a privacy policy is not prominently linked or easily discoverable on the Ontocore.com website’s homepage, which is a significant concern regarding data handling and user information.

What are the key features of Ontocore.com’s leadership coaching?

The website highlights features such as developing leadership as “natural self-expression,” inspiring greater performance, identifying a “more accurate and consistent version of the person you know you can be,” and tapping into “true potential.” Specific methodologies or detailed program outlines are not provided.

Are the testimonials on Ontocore.com real?

The testimonials displayed on Ontocore.com feature individuals identified with companies like Pluralsight and MorganFranklin Consulting.

While they appear to be real people, the website does not provide external verification or detailed case studies beyond the quotes themselves.

Does Ontocore.com offer certified programs?

The website does not explicitly state whether its courses or coaching programs lead to any recognized certifications.

Can I get a refund from Ontocore.com?

The Ontocore.com website does not provide any clear information or a visible refund policy, making it unclear what recourse clients might have if they are dissatisfied with the service.

Is Ontocore.com suitable for individual personal growth?

Yes, Ontocore.com offers “Personal Leadership Coaching” and a “Create Powerful Course” which are aimed at individual personal growth and transformation, though specific details about these programs are limited. Rebenokinfotech.com Review

Is Ontocore.com suitable for corporate training?

Yes, Ontocore.com offers “Corporate Leadership Coaching” and “Powerful Leadership Groups” which are presented as services for organizational impact and leadership development within corporate structures.

What happens after I “Request a Meeting” on Ontocore.com?

Presumably, after requesting a meeting, a representative from Ontocore.com would contact you to discuss your needs and provide more information about their services and pricing, likely initiating a sales process.

Does Ontocore.com have a blog or resources section?

The main homepage does not prominently display a blog or a dedicated resources section with articles, white papers, or other educational content, beyond the descriptions of their services.

How does Ontocore.com compare to other leadership coaching platforms?

Without transparent pricing, detailed program outlines, and clear policies, it’s challenging to make a direct comparison of Ontocore.com to other established leadership coaching platforms like Coursera or certified coaching networks like ICF, which typically offer much greater transparency.

What is “Digital Training” on Ontocore.com?

“Digital Training” is listed as one of Ontocore.com’s offerings, described with the phrase “never stop progressing.” However, the website provides no specific details on the content, format, or access model of this digital training.

Are there any terms and conditions for Ontocore.com’s services?

No, the Ontocore.com website does not have a visible link to its Terms of Service or any general terms and conditions governing the use of its platform or services.

What payment methods does Ontocore.com accept?

The Ontocore.com website does not provide any information regarding accepted payment methods, due to the absence of transparent pricing and a clear billing process.

Who is the founder of Ontocore.com?

The website features a quote from “Brandon Craig, Founder and Principal, Ontocore,” indicating he is the founder of the company.

Can I sign up for Ontocore.com services directly online?

Based on the website’s layout, it appears you must first “Request a Meeting” to engage with their services, rather than having an immediate online sign-up or purchase option.

What are the main benefits promoted by Ontocore.com?

The main benefits promoted are creating alignment with one’s desired self, profound changes in thinking, awakening to greater potential, creating opportunities, and life-altering personal and professional growth. Regital.com Review

Is Ontocore.com available globally?

The website does not specify geographical limitations, implying a global reach for its digital services, but this is not explicitly stated.