Notarypro.ca Reviews

Based on looking at the website, NotaryPro.ca appears to be a legitimate and highly-rated online and in-person notary service based in Canada.

With over 20,000 reviews boasting an average rating of 4.7/5 stars on Trustpilot, it’s clear they’ve built a strong reputation for convenience and efficiency in a field often associated with red tape.

The platform aims to simplify the notarization process, offering services that range from quick online appointments—reportedly in as little as 7 minutes—to in-person sessions at Staples locations, and even mobile notary options.

They cater to a broad spectrum of needs, from individual legal documents like affidavits and travel consent letters to specialized services for businesses, including bulk notarization packages and real estate closings.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding NotaryPro.ca: A Deep Dive into Services

NotaryPro.ca positions itself as Canada’s leading provider of notary and commissioning services, emphasizing convenience and simplicity.

It’s a platform designed for both individuals and businesses looking to get documents legally signed and certified without the traditional hassle.

Their core offerings revolve around making notary services accessible, whether you’re at home, in the office, or need a physical presence.

Online Notary Services: The 7-Minute Solution

The flagship offering from NotaryPro.ca is their online notary service, touted as a “7-minute appointment” solution.

This service leverages digital technology to allow users to connect with a notary public remotely.

• Process: The process is streamlined into four steps:

  1. Upload Document: Users upload their documents using a QR code technology that connects their mobile device camera to the portal. This is a clever hack to get documents into their system quickly.
  2. Connect with a Notary: A link is sent to the user’s inbox to instantly join the appointment, requiring no account creation or software installation. Talk about frictionless!
  3. Sign Document: Documents are signed virtually using their digital eSign solution, which supports signing with a mouse, finger, or tablet.
  4. Receive Completed Document: Notarized documents are sent to the user’s inbox instantly after the appointment. No waiting around.

• Key Benefits:

  • Speed: The “7-minute” claim is a powerful differentiator, appealing to busy individuals and businesses.
  • Convenience: Conduct business from anywhere, eliminating travel time and logistical headaches.
  • Security: The website emphasizes that the service is “safe, easy to use, and secure.” This is paramount for legal documents.
  • Accessibility: Broadens access to notary services for those in remote areas or with mobility challenges.

• Statistical Impact: According to their site, they’ve conducted over 20,000 appointments with a 4.7/5 star average rating, which speaks volumes about user satisfaction and the efficiency of their online model. This isn’t just theory. it’s battle-tested.

In-Person Notary Services: Partnering with Staples

For those who prefer or require a physical presence for notarization, NotaryPro.ca also offers in-person services, notably through a partnership with Staples.

• Accessibility: This collaboration expands their reach, providing designated locations where clients can meet a notary. It’s a smart move to tap into existing retail foot traffic.
• Pricing: While online services are often discounted, in-person services are clearly priced, allowing users to choose based on their preference and document requirements. For instance, an online notary service might be $40.95, while in-person is $45.95.
• Specific Document Needs: Certain documents, like certified true copies of physical documents e.g., birth certificates, explicitly require an in-person appointment. This clarity on their website helps manage user expectations upfront.

Mobile Notary Services: Bringing the Notary to You

NotaryPro.ca also offers mobile notary services, providing an even higher level of convenience for specific situations. Autismparentingmagazine.com Reviews

• On-Demand: This service is ideal for clients who cannot easily travel or have multiple individuals requiring notarization at a single location.
• Flexibility: It offers ultimate flexibility, bringing the professional notary to the client’s home, office, or other agreed-upon location. This can be a must for businesses or individuals with complex schedules.
• Use Cases: Think about real estate closings where multiple parties need to sign, or a business that needs a notary on-site for a large batch of documents.

Free Legal Templates: Value-Added Resources

Beyond their direct notarization services, NotaryPro.ca provides a valuable resource: a library of free, fillable legal document templates.

• Empowerment: This feature empowers users to draft common legal documents themselves, saving time and potentially legal fees.
• Template Examples: The site lists various templates, including:
  • Affidavits
  • Statutory Declarations
  • Travel consent for children
  • Visa invitation letters
  • Bill of Sale
  • And many more, indicating a robust collection.
• Seamless Integration: The “Document Creator” tool allows users to fill in fields and receive a perfectly formatted legal document via email, potentially ready for their notarization service. This creates a powerful ecosystem.

Pricing Structure: Transparency and Value

One of the critical aspects of any service is its pricing.

NotaryPro.ca provides a clear, transparent, and multi-tiered pricing structure that caters to various user needs, from individual appointments to bulk business solutions.

This transparency helps users make informed decisions without hidden fees.

Individual Service Pricing: Clear and Competitive

NotaryPro.ca outlines specific pricing for individual notary services, distinguishing between online and in-person rates.

This allows users to understand the cost implications of their chosen method.

• Notary Public Services:

  • Online Price: $40.95 save 11% online
  • In-person Price: $45.95
  • Inclusions: Typically includes one digital e-signature and seal.
  • Additional Signatures: Additional notary signatures/seals are priced at $40.95 each within the same session.
  • Online Instant Notary Service: An additional $8.95 for immediate access.
  • Limitations: Note that Certified True Copies require in-person, and Wills/Power of Attorney require Virtual Witnessing, not standard online notarization.

• Commissioner of Oaths Service:

  • Purpose: For oaths, statutory declarations, and affidavits.

• Specialized Documents:

  • Online Price: Starting at $74.95 save 13% online
  • In-person Price: $86.95
  • Examples: Power of Attorney, Divorce documents, Separation Agreements, Prenuptial Agreements, Cohabitation Agreements, Deeds. These often involve comprehensive documents or require two witness signatures.

• Individual Notary Seal: Kamernet.nl Reviews

  • Online Price: $40.95 per signature & seal. This is for situations where only a single signature and seal are needed.

Business and Bulk Pricing: Scalability and Savings

NotaryPro.ca recognizes the needs of businesses and offers tiered pricing and packages for bulk notarization.

This demonstrates an understanding of business operations and the need for efficiency and cost savings.

• Small Business Bundle:

  • Savings: Offers a 27% saving with bulk credits.
  • Packages: Available in 5, 10, or 20 notary service credits.
  • Benefit: Ideal for businesses that require notary services frequently but not at extremely high volumes. This acts as a prepaid system, reducing the per-service cost.

• Volume Pricing / Custom Pricing:

  • Threshold: For businesses requiring 50+ notary seals.
  • Method: Encourages direct contact for a custom quote.
  • Advantage: Provides competitive pricing for high document volumes, recognizing that larger enterprises will have different budgetary and volume needs. This flexibility is crucial for retaining corporate clients.

Understanding Additional Fees and Nuances

While the pricing is transparent, it’s important to note the specific nuances:

• Digital E-Signature and Seal: The standard online service includes one.
• Certified True Copies: Cannot be done online and require an in-person visit. This is a common legal requirement and highlights a limitation of online services due to the need to physically compare the original document.
• Wills and Power of Attorney: These require “Virtual Witnessing” as they must be physically signed with “wet ink,” even if witnessed remotely. This distinction is vital for legal validity.
• Instant Service: The $8.95 fee for “Online Instant Notary Service” suggests an option for immediate appointments, appealing to urgent situations.

The pricing strategy appears well-structured, offering options that balance convenience with cost-effectiveness for various user segments.

This clarity in pricing is a significant positive, avoiding the frustration of hidden costs that often plague legal services.

Online Notary Process: A User’s Journey

The journey of getting a document notarized online with NotaryPro.ca is designed for simplicity and speed.

They highlight a “7-minute” process, which is a bold claim but one they break down into understandable steps.

This focus on user experience is a major selling point. U-drive.co.uk Reviews

Step 1: Upload Your Document

The initial step involves getting your document into their system, and they’ve implemented a modern solution.

• QR Technology: NotaryPro.ca utilizes “next-gen QR technology” to facilitate document uploads. This is a smart move, especially for users who might be on their phone or tablet.
• Mobile Camera Integration: By scanning a QR code, your mobile device’s camera connects directly to their portal, allowing you to simply take a picture of your document for automatic upload. This eliminates the need for scanners or complex file transfers.
• Booking Platform Integration: This upload process is integrated with their online booking platform, meaning it’s part of the pre-appointment setup. This ensures the notary has the document ready when the appointment begins.

Step 2: Connect with Your Notary

Once the document is uploaded, the focus shifts to connecting with the notary. They emphasize a seamless, no-fuss connection.

• Email Link: A link is sent to your inbox. This is a universal method that doesn’t require users to download specific software or create an account, which can be a barrier for some.
• Instant Joining: The promise of “instantly join your notary appointment” underscores their commitment to efficiency. There’s no complex login or waiting room.
• No Software/Account: The fact that “You won’t need to create an account or install any software” significantly reduces friction and potential technical hurdles for users. This is a huge win for user convenience.

Step 3: Sign Your Document Virtually

The actual signing of the document is the core of the notarization process, and NotaryPro.ca offers digital eSign capabilities.

• Digital eSign Solution: Users sign virtually in front of the notary. This maintains the legal requirement of the notary witnessing the signature.
• Multiple Signing Methods: They provide flexibility for signing:
  • Mouse: For laptop or computer users.
  • Finger: For mobile devices or tablets. This caters to a wide range of devices and user preferences.
• Real-time Witnessing: The virtual nature of the signing ensures the notary can confirm the identity of the signer and witness the act of signing, adhering to legal standards for online notarization in Canada.

Step 4: Receive Completed Document Instantly

The final step is about receiving the notarized document, and NotaryPro.ca stresses immediacy.

• Instant Delivery: “Your notarized documents will be waiting for you in your inbox.” This eliminates any post-appointment delays, which is often a point of frustration with traditional services.
• No Delay: The explicit mention of “There’s no delay, you’ll get your documents instantly” reinforces their commitment to a quick turnaround.
• Digital Format: The documents are delivered digitally, ready for printing or electronic submission as needed.

This step-by-step breakdown makes the process highly approachable.

The integration of QR technology for uploads and the elimination of software installations are particularly strong points that enhance the user experience.

Documents We Can and Cannot Commission Online

Understanding which documents can and cannot be notarized online is crucial for users to determine if NotaryPro.ca’s service fits their specific needs.

The website provides a clear distinction, adhering to Canadian legal regulations for online notarization.

This transparency prevents wasted time and ensures legal compliance.

Documents That CAN Be Commissioned Online with eSigning

NotaryPro.ca offers a wide range of documents that can be digitally signed and commissioned online, provided they don’t explicitly require “wet ink” signatures for legal validity. Islanderuk.com Reviews

• Documents Requiring Virtual Witnessing but physical signing:

  • Last Will & Testament: While the notary witnesses the signing online, the actual signature must be physical “wet ink”. NotaryPro offers a specific “Virtual Will Signing service” for this.
  • Power of Attorney: Similar to Wills, these also require physical signing witnessed virtually. They have a dedicated “Power of Attorney virtual witnessing service.”
  • Key takeaway: For these crucial documents, the online service acts as a witnessing platform for your physical signature, maintaining legal integrity.

• Documents That CAN Be Signed and Commissioned Online with eSigning technology, no wet ink needed: This is where the true convenience of online notarization shines.

  • Government Forms: Service Ontario / Ministry of Finance documents, including:
    • Sworn Statement for the Transfer of a Used Vehicle in the Province of Ontario
    • Sworn Statement for a Family Gift of a Used Vehicle in the Province of Ontario
  • Affidavits: Any type, including OSAP Affidavits.
  • Statutory Declarations: A common legal document.
  • Travel Consent Letters: Specifically, the “Recommended Consent Letter for children travelling abroad.”
  • Construction Documents: CCDC 9A – Statutory Declaration of Progress Payment Distribution by Contractor.
  • Family Law Documents: Separation Agreements / Divorce Agreements.
  • Birth Registration Forms: Delayed birth registration forms, Application to amend birth registration, Declaration affirming parentage, Election to change of name of child under the age of 12, Statutory declaration by an applicant to correct an error in registration, Legal name change application.
  • Miscellaneous: Insurance claims, Common law status affidavits, Special invitations to family members overseas, Pension purpose attestations of the recipient being alive and confirming their residency, Residency document, Federal government permanent residency card applications, Municipal Information Form MIF for liquor license, Affidavit waiving vaccinations based on religious grounds.
  • And many more! This list covers a vast array of common personal and business legal needs.

Documents That CANNOT Be Notarized or Commissioned Online

The website is also clear about documents that currently require in-person, pen-and-paper appointments due to specific legal requirements in Canada.

This manages user expectations and ensures legal compliance.

• Trusts: Including Testamentary Trusts. These are complex legal instruments often requiring specific formalities.
• Negotiable Instruments: Cheques, Promissory Notes, Loan Agreements, etc. The nature of these documents often requires physical presentation.
• Payment Bond or Letter of Credit: Financial instruments with specific legal requirements.
• Documents of Title: Such as a bill of sale or deed, except a contract of carriage as per s. 31 of the Ontario Electronic Commerce Act, 2000. This distinction is important.
• Canadian Passport Related:
  • Statutory Declaration in Lieu of Guarantor for a Canadian Passport.
  • Passport applications in Lieu of Guarantor.
  • Lost Passport.
  • These often have strict physical signature and identity verification requirements.
• Certified True Copies of Original Paper/Printed Documents: This is a common requirement for documents like birth certificates, academic transcripts, or driver’s licenses where the notary must physically verify the original document. This explicitly requires an in-person visit.
• Prescribed Documents under Ontario Electronic Commerce Act, 2000: Any document prescribed or belonging to a prescribed class under this Act, if any currently none listed, but it’s important to include this disclaimer.

This detailed breakdown is incredibly helpful for users.

NotaryPro.ca for Businesses: Efficiency and Scale

NotaryPro.ca extends its convenient notary services to businesses, recognizing their unique needs for efficiency, volume, and cost-effectiveness when dealing with legal documentation.

The platform aims to power business efficiency by streamlining the notarization process, allowing companies to focus on their core operations.

Online Notary Services for Business: Speed and Convenience

The core online notary service is a significant asset for businesses, enabling fast and remote notarization of various corporate documents.

• Quick Turnaround: The promise of documents being “legally signed and commissioned online in under 7 minutes” directly addresses a critical pain point for businesses: time.
• Remote Accessibility: This allows companies with remote teams or distributed operations to get documents notarized without requiring employees to physically meet a notary.
• Diverse Document Handling: Businesses frequently deal with affidavits, statutory declarations, contracts, and other legal forms that can be handled through NotaryPro.ca’s online platform.

Bulk Service Savings Packages: Cost-Effective Solutions

NotaryPro.ca offers tailored solutions for businesses with ongoing or high-volume notarization needs, providing significant cost savings.

*   Concept: A prepaid package of notary service credits.
*   Savings: Advertised as a 27% saving compared to individual services.
*   Tiers: Available in 5, 10, or 20 notary service credits. This tiered approach allows businesses to choose a package that aligns with their typical usage.
*   Ideal for: Small to medium-sized businesses that require regular but not excessively high-volume notarization. It provides predictable budgeting and reduced per-service costs.

*   Target Audience: Designed for businesses with very high document volumes, specifically those requiring "50+ Notary Seals."
*   Approach: Encourages direct contact for a "Custom Quote."
*   Benefit: This bespoke approach ensures competitive pricing tailored to the specific scale of a large enterprise's needs, maximizing savings and operational efficiency. It indicates NotaryPro.ca's readiness to handle significant corporate accounts.

Specialized Notary Services for Businesses: Tailored Solutions

Beyond general notarization, NotaryPro.ca also addresses specific industry needs. Rationl.co.uk Reviews

• Notary Services for Construction: The inclusion of CCDC 9A – Statutory Declaration of Progress Payment Distribution by Contractor in their list of commissionable documents highlights their relevance to the construction industry, which often requires specific legal attestations.
• Notary Services for Real Estate: While real estate closings often involve complex documents, NotaryPro.ca states they offer “Real Estate Closings Notary Services Only.” This suggests they can handle specific notarization components of real estate transactions, although comprehensive legal advice would be handled by a lawyer. The ability to quickly notarize declarations, affidavits, or powers of attorney related to real estate can significantly speed up processes.
• Affiliate Program: The mention of an “Affiliate Program” suggests they are open to partnerships with other businesses or professionals who might refer clients for notary services, indicating a strategy for business growth and collaboration within the legal ecosystem.

By offering a range of services from rapid online notarization to bulk savings and industry-specific solutions, NotaryPro.ca positions itself as a valuable partner for businesses looking to enhance their operational efficiency and manage their legal documentation needs effectively.

The emphasis on speed, convenience, and cost savings resonates strongly with business priorities.

Customer Experience and Trust: Reviews and Support

NotaryPro.ca prominently features its customer satisfaction metrics and provides clear avenues for assistance, fostering confidence in its services.

Trustpilot Reviews: A Strong Indicator of Satisfaction

NotaryPro.ca explicitly highlights its Trustpilot rating, which is a third-party review platform known for its transparency.

• High Rating: “With over 20,000 reviews and an average rating of 4.7/5 stars.” This is an impressive statistic that immediately builds credibility. A high volume of positive reviews suggests consistent service quality and customer satisfaction over a significant period.
• Social Proof: This strong rating acts as powerful social proof, reassuring potential new customers that they are choosing a reliable and well-regarded service.
• Transparency: By directing users to Trustpilot, they demonstrate confidence in their service and invite scrutiny, which is a hallmark of a trustworthy business. Users can go directly to the source to read individual experiences.

Customer Support: Accessible and Responsive

Providing clear contact information and addressing common queries upfront are crucial for a positive customer experience, especially in a service-oriented business.

• Contact Information:
  • Phone Number: 1 888 313 0909 toll-free provides direct, immediate access for urgent queries or complex issues.
  • Email Address: offers a written communication channel for less urgent inquiries, documentation, or detailed explanations.
• Common Questions FAQs: The website features a “Common Questions” section directly on the homepage, addressing typical user concerns. This proactive approach saves users time and reduces the need to contact support for basic information.
  • Examples of FAQs:
    • “Can you certify true copies of documents online?” Answer: No, requires in-person.
    • “How do I draft a legal document with NotaryPro’s Document Creator?”
    • “Who can notarize a document?”
    • “How do I prepare for my online notary appointment?”
  • Benefits: This section demonstrates an understanding of customer pain points and provides instant solutions, enhancing the user experience and reducing the load on customer service representatives. It’s akin to having a mini-knowledge base right there.

Refund Policy: Clarity and Expectations

A clear refund policy is essential for building trust and managing customer expectations, especially when dealing with financial transactions for services.

• Agreement to Policy: NotaryPro.ca explicitly states, “By using NotaryPro’s Remote Online Notary service, you agree to our Refund Policy.” This ensures users are aware of the terms before proceeding.
• Accessibility: While the full policy isn’t detailed directly on the homepage snippet, its mention implies it’s readily accessible elsewhere on the site. This is a standard and necessary practice for online services. A transparent refund policy minimizes disputes and clarifies what recourse customers have if issues arise.

Overall, NotaryPro.ca’s emphasis on customer satisfaction, backed by strong review data and clear support channels, positions it as a reliable and user-friendly service.

The proactive FAQ section and transparent refund policy contribute to a positive overall impression, making it easier for users to trust and engage with their platform.

NotaryPro.ca in the Media: Dragons’ Den Appearance

A significant highlight often leveraged by companies to build credibility and demonstrate innovation is media exposure.

NotaryPro.ca prominently features its appearance on Dragons’ Den, a popular Canadian reality television series where entrepreneurs pitch their business ideas to a panel of venture capitalists. Shuftipro.com Reviews

Showcasing Innovation: Canada’s First Online Notary

The company emphasizes that it “led the way by launching Canada’s first online notary solution, offering 7-minute appointments.” This claim positions them as pioneers in the Canadian legal tech space.

• Pioneering Spirit: Being the “first” in a market segment, especially one as traditional as notary services, speaks volumes about their innovative approach and willingness to disrupt established norms.
• Speed as a Differentiator: The reiterated “7-minute appointments” is a powerful message, showcasing their efficiency and speed as a key competitive advantage.

Dragons’ Den Exposure: Validation and Visibility

Their participation in Dragons’ Den is not just a marketing point.

It serves as a form of validation and provides substantial public visibility.

• Validation: Appearing on a show like Dragons’ Den means their business model and potential were deemed worthy of consideration by experienced investors. Even if a deal isn’t struck, the exposure itself is invaluable. It signifies that the concept has merit and attracted serious attention.
• Increased Awareness: The show undoubtedly brought NotaryPro.ca to a much wider audience across Canada, increasing brand recognition and understanding of online notary services. This kind of national exposure can accelerate growth exponentially.
• Demonstrating Redefinition: The website states, “Watch us showcase our unmatched platform and how we’re redefining legal services today!” This positions their Dragons’ Den segment not just as a pitch, but as a demonstration of how they are actively transforming a traditional industry. It reinforces their mission to modernize legal services.

Impact on Trust and Growth

Such media appearances can have a profound impact on consumer and business trust.

• Credibility Boost: Being featured on a reputable national program adds a layer of credibility. It suggests that their business has been vetted and deemed noteworthy.
• Investor Confidence Implied: While the outcome of their specific pitch isn’t detailed on the homepage, the fact that they were selected to appear implies that their business proposition was strong enough to attract the Dragons’ attention, which can indirectly signal strength to potential users and partners.
• Market Leadership: Leveraging the Dragons’ Den appearance helps solidify their image as “Canada’s #1 Notary Public Service” and a leader in the digital transformation of legal services.

The Dragons’ Den feature is a strategic element in NotaryPro.ca’s marketing and trust-building efforts.

It not only highlights their innovative service but also leverages the credibility and reach of a popular national television program to enhance their brand perception and attract more users.

It’s a testament to their entrepreneurial spirit and their success in bringing a modern solution to a long-standing need.

Resources and Learning Center: Empowering Users

NotaryPro.ca doesn’t just offer services.

It provides a comprehensive suite of resources aimed at educating and empowering its users.

This commitment to knowledge sharing adds significant value, positioning the platform as an authority in the notary and commissioning space. Zazz.io Reviews

It’s a smart move, as an informed customer is usually a more confident one.

Articles & Guides: In-Depth Information

The “Articles & Guides” section serves as a valuable content hub, offering detailed information on various aspects of notarization and legal documents.

• Educational Content: This section likely covers topics such as:
  • “How to prepare for your online notary appointment” mentioned explicitly.
  • Explanations of different document types e.g., affidavits, statutory declarations, powers of attorney.
  • Guidelines on who can notarize documents in Canada and provincial variations.
  • Tips for navigating legal processes.
• Problem-Solving: By providing answers to common questions and demystifying legal jargon, these resources help users understand their needs better and navigate the process more smoothly.
• SEO Value: High-quality articles and guides also serve as excellent SEO assets, helping NotaryPro.ca rank higher in search results for relevant legal queries, driving organic traffic to their site.
• Trust and Authority: Offering free, valuable information builds trust and positions NotaryPro.ca as an expert and helpful resource, not just a service provider.

Our Partners: Collaborative Ecosystem

The “Our Partners” section, though not detailed on the homepage snippet, indicates NotaryPro.ca’s engagement with other entities in the legal or business ecosystem.

• Strategic Alliances: Partners could include law firms, real estate agencies, financial institutions, or even other tech providers. These partnerships can expand their reach and offer integrated solutions.
• Enhanced Service Offering: Collaborations might lead to seamless transitions for clients requiring notarization as part of a larger legal or business process.
• Credibility: Associating with reputable partners further enhances NotaryPro.ca’s credibility and validates its position in the market.

Learning Center: A Knowledge Hub

The “Learning Center” likely serves as a broader educational portal, potentially encompassing the articles and guides, or offering structured learning paths.

• Comprehensive Education: This could include video tutorials, infographics, glossaries of legal terms, and deeper dives into the legal implications of notarization.
• User Empowerment: The goal is to empower users with the knowledge they need to confidently use notary services and understand the legal weight of their documents.
• Reduced Support Load: A well-developed learning center can significantly reduce the volume of basic inquiries directed to customer support, freeing up staff for more complex issues.

Free Legal Document Templates: Practical Tools

As mentioned earlier, the “Free Legal Document Templates” are a significant part of their resource offering, empowering users to draft documents from scratch.

• Practical Application: These templates provide immediate practical value, enabling users to create legally sound documents before notarization.
• Time and Cost Savings: By offering fillable templates for common documents like affidavits, travel consents, and bills of sale, NotaryPro.ca helps users save time and potentially legal fees that might otherwise be incurred by drafting documents from scratch or hiring a lawyer for simple forms.
• Lead Generation: These free resources can also act as a lead magnet, attracting users to the NotaryPro.ca platform who might then use their notarization services.

By investing in comprehensive resources and a learning center, NotaryPro.ca goes beyond transactional services, establishing itself as a valuable educational hub for anyone navigating the world of Canadian legal documentation.

This strategy not only benefits users but also strengthens the company’s brand as an authoritative and user-centric provider.

Notarized Documents: Who Accepts Them and Refund Policy

A key concern for anyone getting a document notarized, especially online, is whether the notarized document will be accepted by the intended recipient.

NotaryPro.ca addresses this directly, alongside providing a transparent refund policy.

This clarity is essential for building trust and setting realistic expectations. Treatdiscreet.co.uk Reviews

Who Accepts Documents Commissioned Online: Addressing Validity Concerns

The website explicitly asks, “Who Accepts Documents Commissioned Online?”, indicating an understanding of user concerns regarding the legal validity and acceptance of digitally notarized documents.

While the homepage snippet doesn’t provide a list, the very presence of this question suggests they address this in detail elsewhere on their site, likely in their FAQs or articles.

• Legal Framework: In Canada, the legality of online notarization hinges on provincial regulations. Many provinces have enacted legislation allowing for remote witnessing and electronic signatures, especially post-pandemic. NotaryPro.ca, by operating nationally, must adhere to these varying provincial laws.
• Common Acceptors: Generally, documents notarized online through a legitimate service like NotaryPro.ca are accepted by:
  • Canadian Government Agencies: For various applications e.g., immigration forms, certain tax-related documents.
  • Provincial Government Bodies: For provincial-specific forms e.g., vehicle transfers in Ontario.
  • Educational Institutions: For academic transcripts or declarations.
  • Employers: For employment-related documents.
  • Banks and Financial Institutions: For certain account-related forms.
  • Foreign Governments/Embassies with Authentication/Legalization: For documents used internationally, an additional step called “Authentication & Legalization” often referred to as Apostille Certification, though Canada doesn’t use the Hague Apostille Convention is often required. NotaryPro.ca does offer this service, which is crucial for international acceptance.
• User Responsibility: It’s often recommended for users to confirm acceptance with the receiving party beforehand, especially for critical documents, as policies can vary. NotaryPro.ca’s role is to ensure legal compliance on their end.

Authentication & Legalization Apostille Certification: For International Use

NotaryPro.ca explicitly offers “Authentication & Legalization Apostille Certification” services.

This is a critical service for documents destined for international use.

• Purpose: Many foreign governments or entities require documents to be “authenticated” by Global Affairs Canada and then “legalized” by the embassy or consulate of the destination country in Canada. This process validates the Canadian public official’s signature and seal in this case, the notary’s for international acceptance.
• Importance: Without this additional step, a Canadian notarized document may not be accepted abroad. NotaryPro.ca providing this service is a significant value-add for clients with international needs, saving them the complexity of navigating this multi-step process themselves.

Refund Policy: Setting Clear Terms

A clear and accessible refund policy is a sign of a transparent business and helps manage customer expectations.

• Agreement to Terms: “By using NotaryPro’s Remote Online Notary service, you agree to our Refund Policy.” This statement ensures users are aware of their commitment upon booking.
• Policy Content Implied: While the full policy isn’t detailed on the homepage, a typical refund policy for a service like this would outline:
  • Cancellation windows: How much notice is required for a full or partial refund.
  • Service failure: Conditions under which a refund would be issued if the service is not rendered or if there’s a verifiable issue on NotaryPro.ca’s end.
  • User error: Circumstances where a refund might not be granted e.g., user provides incorrect documents, misses appointment without notice.
  • Dispute resolution: How refund requests are handled.
• Importance of Transparency: A transparent refund policy minimizes potential disputes and builds customer confidence. It shows that NotaryPro.ca has clear procedures in place and stands behind its service, within defined parameters.

By addressing the acceptance of online documents and providing a clear refund policy, NotaryPro.ca reinforces its commitment to reliability and customer satisfaction.

The inclusion of Authentication & Legalization services further broadens its appeal to clients with global documentation needs.

Frequently Asked Questions

What is NotaryPro.ca?

NotaryPro.ca is a Canadian online and in-person notary and commissioning services provider that facilitates the legal signing and certification of various documents.

How does NotaryPro.ca’s online notary service work?

The online service involves four steps: uploading your document via QR code, connecting with a notary instantly via an email link, signing the document virtually using eSign technology, and receiving the notarized document instantly in your inbox.

How long does an online notary appointment with NotaryPro.ca take?

NotaryPro.ca advertises that online notary appointments can be completed in as little as 7 minutes, emphasizing speed and efficiency. Misty-morning-photography.co.uk Reviews

Is NotaryPro.ca legitimate?

Yes, based on the website, NotaryPro.ca appears legitimate, with over 20,000 Trustpilot reviews averaging 4.7/5 stars, a clear business model, and documented media appearances like Dragons’ Den.

What is the cost of online notary services at NotaryPro.ca for individuals?

The online price for standard Notary Public Services and Commissioner of Oaths Service is $40.95, while specialized documents start at $74.95 online.

Can I get a certified true copy of a document online through NotaryPro.ca?

No, according to NotaryPro.ca, certified true copies of original paper/printed documents e.g., birth certificates currently require an in-person appointment.

Does NotaryPro.ca offer in-person notary services?

Yes, NotaryPro.ca offers in-person notary services, including appointments at Staples locations across Canada.

Can I notarize a Last Will & Testament or Power of Attorney online with NotaryPro.ca?

Yes, but these documents require a “Virtual Will Signing” or “Power of Attorney virtual witnessing” service, where a notary witnesses you physically signing the document with “wet ink” during an online appointment.

What types of documents can be eSigned and commissioned online by NotaryPro.ca?

Many documents can be eSigned online, including affidavits all types, e.g., OSAP, statutory declarations, travel consent letters for children, CCDC 9A forms, separation agreements, divorce agreements, and various government forms like those for vehicle transfers.

What documents CANNOT be notarized online by NotaryPro.ca?

Documents that cannot be notarized online include Trusts, Negotiable Instruments cheques, promissory notes, Payment Bonds, certain documents of title except contracts of carriage, Canadian Passport applications in Lieu of Guarantor, and certified true copies of original paper documents.

Does NotaryPro.ca offer services for businesses?

Yes, NotaryPro.ca provides online notary services for businesses, including bulk service savings packages and volume pricing for high document volumes.

How do I get a discount on NotaryPro.ca services?

The website mentions using promo code BOOKONLINE to get 10% off for online bookings.

Does NotaryPro.ca provide free legal document templates?

Yes, NotaryPro.ca offers a library of free, fillable legal document templates, including affidavits, statutory declarations, and travel consent letters. Avedastore.ie Reviews

Do I need to create an account or install software for an online appointment?

No, NotaryPro.ca states that you do not need to create an account or install any software to join your online notary appointment.

What is NotaryPro.ca’s refund policy?

By using NotaryPro’s Remote Online Notary service, users agree to their Refund Policy, details of which would typically be available on their website.

Does NotaryPro.ca offer mobile notary services?

Yes, NotaryPro.ca states that they offer mobile notary services, where a notary can travel to your location.

Can NotaryPro.ca help with Authentication & Legalization Apostille Certification for international documents?

Yes, NotaryPro.ca explicitly offers Authentication & Legalization often referred to as Apostille Certification in other contexts services for documents intended for international use.

Who can notarize a document in Canada?

In most cases, a notary public or commissioner of oaths can notarize a document in Canada, though specific regulations vary by province.

How should I prepare for my online notary appointment with NotaryPro.ca?

You should upload your government-issued photo ID and unsigned document before your appointment, ensure all signers join from separate devices, and check your camera and Wi-Fi connection.

Is NotaryPro.ca available across all Canadian provinces?

Based on its broad service offerings and “Canada’s #1 Notary Public Service” claim, NotaryPro.ca aims for wide availability, though specific provincial regulations for online notarization may vary.