Nettopower.dk Reviews

Based on looking at the website, Nettopower.dk appears to be a legitimate electricity supplier in Denmark, offering variable electricity prices tied to the Nord Pool exchange.

They emphasize transparency, no binding contracts, and a fixed, modest markup on the wholesale price.

This review delves into the specifics of their service, pricing structure, customer focus, and commitment to green energy, helping you determine if they align with your energy needs and values.

Nettopower.dk positions itself as a straightforward, no-frills electricity provider aiming to demystify the often-complex energy market for Danish consumers.

Their core promise revolves around simplicity and cost-effectiveness, offering a single product with variable pricing that adjusts hourly based on the Nord Pool spot market.

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They claim to be among the cheapest options available, a bold statement in a competitive market.

This article will break down what Nettopower.dk offers, from their pricing model to their customer service approach and their stance on sustainable energy, giving you a comprehensive understanding to make an informed decision.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Nettopower.dk’s Core Offering

Nettopower.dk focuses on a simplified approach to electricity supply, aiming to cut through the complexity often associated with energy providers.

Their main value proposition is a single, variable-price product that follows the market price on the Nord Pool electricity exchange.

The Variable Price Model

Their pricing structure is designed to be transparent and directly reflect the real-time market fluctuations.

This means that the price you pay for electricity can change hour by hour, giving consumers the potential to save money by shifting their consumption to off-peak hours when prices are lower.

• Real-time Tracking: Nettopower.dk tracks the real-time price on Nord Pool, ensuring that their customers are always paying the current market rate. This eliminates the need for complex fixed-price contracts that might lock you into higher rates when market prices drop.
• Constant Markup: While the raw electricity price fluctuates, Nettopower.dk applies a constant markup of +12.5 øre per kWh. This fixed surcharge covers their operational costs and profit margin, providing predictability in the overall cost structure.
• Transparency in Components: They break down the electricity price into its core components:
  • Raw Electricity Price: This is the hourly price from the Nord Pool exchange. For example, the average last month was around 70.13 øre/kWh in West Denmark and 70.73 øre/kWh in East Denmark.
  • Nettopower’s Markup: A fixed 12.5 øre/kWh.
  • Trading Costs: Approximately 3.75 øre/kWh, which are passed on without further markup. These costs cover the expenses of purchasing electricity through Energi Danmark on the exchange, managing discrepancies between estimated and actual consumption, and associated financing costs. These are adjusted semi-annually January 1st and July 1st.
  • Transport and Taxes: These are mandatory charges collected on behalf of local grid companies like N1, which charges 46.11 øre/kWh for a 4,000 kWh consumption example, Energinet, and the state, including an electricity tax of 90 øre/kWh. These are passed on without any additional fees or profit for Nettopower.dk.

No Hidden Fees or Binding Contracts

One of Nettopower.dk’s strongest selling points is its commitment to transparency regarding fees and contract terms. They explicitly state “Ingen bøvl eller binding og altid kr. 0,- i abonnement” No hassle or binding and always DKK 0,- in subscription. This means: Ozgecmis.app Reviews

• Zero Subscription Fee: They do not charge a monthly subscription fee, a common charge among many electricity providers. However, it’s important to note that while the website initially states “0 kr. i abonnement,” in some price examples provided later, it mentions “179 kr. i abonnement for leje” or “49 kr. i service/refusion abonnement”. This inconsistency needs clarification for potential customers. It suggests that while a basic plan might be subscription-free, certain tiers or specific services might incur a fee.
• No Setup Fees: There are no initial setup or activation fees.
• No Binding Periods: Customers are not tied into long-term contracts, offering flexibility to switch providers if their needs change or better offers emerge.
• All External Costs at Cost Price: They promise to charge all external costs, such as electricity tax and transport costs, at their direct cost, without adding any markups.
• No Introductory Discounts or “Bait”: They claim to offer the same good terms indefinitely, without relying on temporary introductory discounts that often lead to higher prices later. This is a refreshing stance in an industry often criticized for “bait and switch” tactics.

Transparency and Simplicity in Billing

Nettopower.dk places a significant emphasis on making electricity bills understandable.

This is a common pain point for consumers, who often find energy statements convoluted and difficult to decipher.

Readable and Understandable Bills

The website explicitly states, “Regninger, du kan læse og forstå” Bills you can read and understand. This suggests a deliberate effort to simplify the billing process, ensuring that customers can easily see what they are paying for.

• Breakdown of Charges: As mentioned in the pricing model, they break down the total cost into clear components: the raw electricity price, Nettopower’s fixed markup, trading costs, and government-mandated transport and taxes. This detailed breakdown helps customers understand each part of their electricity bill.
• Focus on Clarity: The aim is to eliminate “hocus-pocus” and make “strøm bare strøm” electricity just electricity, implying a straightforward presentation of charges without hidden complexities. This aligns with a consumer-centric approach where clarity builds trust.

Real-time Price Tracking and Usage Insights

While not explicitly detailed on the homepage, a variable price model often comes hand-in-hand with tools that help customers monitor their usage in relation to real-time prices. This allows for informed consumption decisions.

• Empowering Consumers: By providing access to time-based pricing, Nettopower.dk empowers consumers to make smarter energy choices. For instance, customers might choose to run energy-intensive appliances like washing machines or dishwashers during hours when electricity prices are at their lowest.
• Potential for Savings: This approach offers a direct avenue for consumers to actively manage and reduce their electricity costs, rather than passively accepting a flat rate. While it requires a degree of engagement, the potential for savings is significant, especially for households with flexible energy consumption patterns.

Commitment to Green Energy

Option for 100% Green Power from Danish Wind Turbines

The website explicitly states the possibility of opting for “100% grøn strøm fra danske vindmøller” 100% green electricity from Danish wind turbines. This indicates: Goldcar.es Reviews

• Renewable Energy Sourcing: Customers have the choice to ensure their electricity consumption contributes directly to renewable energy sources within Denmark. This is achieved by purchasing guarantees of origin, which certify that an equivalent amount of renewable energy has been produced and fed into the grid.
• Customer Demand-Driven Initiative: Nettopower.dk states that this option was launched due to “en øget efterspørgsel på netop grøn strøm” an increased demand for green electricity. This shows responsiveness to customer preferences and a commitment to sustainable practices.
• Affordable Green Option: They assert that they are not only among the cheapest for conventional electricity but also “blandt de billigste på den grønne strøm” among the cheapest for green electricity. This makes sustainable energy accessible without a significant price premium.

Supporting the Green Transition for DKK 19/Month

Nettopower.dk has introduced a specific initiative to allow customers to actively contribute to green energy efforts:

• Monthly Contribution: For just DKK 19 per month, customers can choose to support the green transition. This is a simple, affordable way for individuals to make a tangible difference in promoting renewable energy development.
• Direct Impact: While the exact mechanism of how this DKK 19 contributes is not fully detailed on the homepage, it typically involves investing in new green energy projects or purchasing additional guarantees of origin to further green their supply.
• Aligning with Values: This option appeals to consumers who prioritize environmental responsibility and want their energy provider to reflect those values. It’s a low-barrier entry point for contributing to a more sustainable future.

Customer Service and Support

Good customer service is often a differentiator in competitive markets, and Nettopower.dk appears to prioritize responsiveness and helpfulness.

Responsive Customer Support

The website mentions positive feedback on Trustpilot, specifically crediting their customer service: “Måske fordi vi har en kundeservice, der rent faktisk svarer og hjælper” Perhaps because we have a customer service that actually answers and helps. This suggests:

• Accessibility: They aim to be easily reachable and provide timely responses to customer inquiries. This is crucial for resolving issues and maintaining customer satisfaction.
• Proactive Assistance: The emphasis on “helping” implies a service-oriented approach, where customer support goes beyond just answering questions to actively assisting with problems or providing guidance.

Free Bill Review Service

A unique and valuable offering from Nettopower.dk is their free bill review service for potential customers.

• Send Your Bill for a Check-up: They invite individuals to send their latest electricity bill from their current provider to [email protected] for a thorough review.
• Identifying Potential Savings: The service aims to check if the current price agreement is optimal and if the customer is paying too much for their electricity.
• High Success Rate: Nettopower.dk claims to have already conducted nearly 600 such reviews, with 70-80% of these price agreements showing significant potential for savings, especially over time.
• Honest Assessment: Crucially, they also state that in cases where the current agreement is genuinely good and a switch would not lead to savings, they will honestly acknowledge that. This transparency builds trust and reinforces their claim of being an “honest company.” This service acts as a low-risk way for potential customers to assess their current energy costs without commitment.

Expanding Services: Natural Gas and Surplus Power Sales

Beyond electricity, Nettopower.dk has expanded its offerings to include natural gas and a service for selling surplus electricity, broadening their utility as a single-source provider. Snorkelventure.com Reviews

Natural Gas Supply

Nettopower.dk has recently introduced natural gas as a new product:

• Convenience for Consumers: This expansion allows customers to potentially manage both their electricity and natural gas needs through a single provider, simplifying billing and administration.
• Similar Principles: They state that the natural gas product adheres to “the exact same principles” as their electricity offering, suggesting a focus on competitive pricing, transparency, and potentially variable rates tied to market conditions for gas as well.

Selling Surplus Power

For customers who generate their own electricity, primarily through renewable sources, Nettopower.dk offers a valuable service:

• Feed-in Program: They allow customers with solar panels, batteries, or private wind turbines to “Sælg din strøm til os” Sell your electricity to us. This means they will purchase any surplus electricity generated by the customer that is fed back into the grid.
• Monetary Compensation: Customers can receive payment for their electricity production, providing an economic incentive for investing in personal renewable energy systems. This is particularly appealing for environmentally conscious individuals looking to maximize the return on their sustainable energy investments.
• Supporting Decentralized Generation: By facilitating the sale of surplus power, Nettopower.dk supports decentralized energy generation, which is a key component of a robust and sustainable energy infrastructure.

Geographical Coverage and Market Presence

Nettopower.dk positions itself as a national provider, ensuring accessibility across Denmark.

100% Coverage Across Denmark

The website clearly states “Dækker hele Danmark 100% dækning i hele Danmark” Covers all of Denmark 100% coverage in all of Denmark. This indicates:

• Nationwide Service: Regardless of location within Denmark, customers can sign up for Nettopower.dk’s services. This broad coverage makes them a viable option for a wide range of households and businesses across the country.
• Standardized Service: The implication is that the same transparent pricing, flexible terms, and customer service standards apply uniformly across their entire service area.

Presence in East and West Denmark

Their pricing examples specifically differentiate between “Vest for Storebælt” West of Storebælt and “Øst for Storebælt” East of Storebælt, showing slightly different average electricity prices for each region e.g., 2.22 kr/kWh vs. 2.23 kr/kWh total price including transport and taxes. Kcauto.co.uk Reviews

• Regional Price Variations: This acknowledges the subtle differences in electricity prices that can occur due to regional grid conditions, transmission costs, or other local market factors. By presenting these, they maintain their commitment to transparency.
• Tailored Information: Providing region-specific pricing helps potential customers get a more accurate estimate of their costs based on their geographical location, further enhancing the clarity of their offering.

Why Choose Nettopower.dk: Key Differentiators

Nettopower.dk distills its value proposition into several key reasons why customers should choose them as their electricity supplier.

These points reinforce their core philosophy of simplicity, transparency, and affordability.

Focus on Simplicity and “No-Frills” Approach

Nettopower.dk emphasizes cutting through the noise and complexity often found in the energy market.

• “Ingen hokus-pokus. Her er strøm bare strøm.” No hocus-pocus. Here, electricity is just electricity. This tagline perfectly encapsulates their philosophy of straightforward, uncomplicated electricity supply. They aim to strip away confusing tariffs, hidden charges, and marketing gimmicks.
• One Product Strategy: By offering only one core product – variable-price electricity – they eliminate decision fatigue for consumers. This singular focus allows them to optimize their operations and pricing around this model.
• “Ingen hurlumhej eller frås” No fuss or waste suggests an efficient operation that doesn’t pass on unnecessary overhead costs to the customer.

Long-Term Value and Price Stability

Unlike many providers who lure customers with temporary introductory offers, Nettopower.dk claims a consistent commitment to competitive pricing.

• “Samme gode vilkår ubegrænset” Same good terms unlimited: This is a significant claim, suggesting that customers won’t see their prices skyrocket after an initial discount period. This provides peace of mind and long-term financial predictability, which is valuable in personal finance.
• Variable Price as the “Cheapest in the Long Run”: They assert that independent studies show variable electricity as the most cost-effective option over the long term. This is based on the idea that market prices, while fluctuating, tend to average out favorably compared to inflated fixed rates.
• Constant Markup: The fixed +12.5 øre per kWh markup ensures that their profit margin is transparent and consistent, regardless of market fluctuations. This prevents sudden increases in their administrative fees.

Customer-Centric Philosophy

Nettopower.dk stresses that their business is fundamentally about the customer. Dino.co.uk Reviews

• “For os handler det om dig.” For us, it’s about you. This statement highlights a customer-first approach, suggesting that decisions and services are designed with the customer’s best interest in mind.
• Listening to Customers: Their launch of the green energy option due to increased demand demonstrates their responsiveness to customer feedback and desires. This proactive engagement builds loyalty and trust.
• “Elnørder” Electricity Nerds: They playfully refer to themselves as “electricity nerds” or “electricity souls” who know “everything worth knowing about electricity.” This implies a deep expertise that benefits customers by simplifying complex market dynamics and ensuring optimized services. They leverage this knowledge to help customers avoid having to navigate the energy market themselves.

Frequently Asked Questions

What is Nettopower.dk?

Nettopower.dk is an electricity and natural gas supplier in Denmark that focuses on offering a single, variable-price electricity product with transparent pricing, no binding contracts, and a fixed, low markup on the wholesale price.

How does Nettopower.dk’s pricing work?

Nettopower.dk offers a variable price model where the raw electricity price adjusts hourly based on the Nord Pool spot market.

They add a fixed markup of +12.5 øre per kWh, plus pass-through trading costs, transport, and government taxes.

Are there any hidden fees with Nettopower.dk?

No, Nettopower.dk states that they have “no hidden fees” and “no setup fees.” They emphasize transparency in all charges, passing on external costs like transport and taxes at cost price.

Does Nettopower.dk have a monthly subscription fee?

According to the main claims, Nettopower.dk has “0 kr. Dunhamhale.co.uk Reviews

I abonnement” DKK 0,- in subscription. However, some price examples on the site show varying subscription fees like “179 kr. i abonnement for leje” or “49 kr.

I service/refusion abonnement,” indicating potential variations or specific service tiers.

Can I get green electricity from Nettopower.dk?

Yes, Nettopower.dk offers the option for 100% green electricity sourced from Danish wind turbines.

You can also choose to support the green transition for an additional DKK 19 per month.

Is Nettopower.dk available throughout Denmark?

Yes, Nettopower.dk claims 100% coverage across all of Denmark, with slightly different average prices shown for regions West and East of Storebælt. Myrqvist.com Reviews

Does Nettopower.dk offer natural gas?

Yes, Nettopower.dk has recently expanded its services to include natural gas supply, following similar principles of transparency and competitive pricing as their electricity offering.

Can I sell surplus electricity to Nettopower.dk?

Yes, if you generate your own electricity from sources like solar panels, batteries, or wind turbines, Nettopower.dk allows you to sell your surplus production back to them and receive payment.

How can I check if Nettopower.dk can save me money?

Nettopower.dk offers a free service where you can send your latest electricity bill from your current provider to [email protected] for a check-up to see if you can save money by switching.

How long does it take to switch to Nettopower.dk?

The website states that the sign-up form takes approximately 1-3 minutes to complete, after which you are in the process of switching electricity companies.

What is Nord Pool, and why is it relevant to Nettopower.dk’s pricing?

Nord Pool is the Nordic electricity exchange where the wholesale prices for electricity are determined. Dutchexpatshop.com Reviews

Nettopower.dk’s variable prices follow the hourly fluctuations of these market rates.

Are Nettopower.dk’s bills easy to understand?

Yes, Nettopower.dk explicitly states their aim is to provide “bills you can read and understand,” breaking down all charges clearly to ensure transparency.

What are “trading costs” on my bill?

Trading costs cover expenses related to purchasing electricity through Energi Danmark on the exchange, managing differences between estimated and actual consumption, and associated financing.

Nettopower.dk passes these on at cost, currently around 3.75 øre/kWh.

How often are trading costs adjusted by Nettopower.dk?

Trading costs are automatically adjusted twice a year, on January 1st and July 1st, to reflect real expenses. Empirelearning.com Reviews

Does Nettopower.dk offer fixed-price electricity contracts?

No, Nettopower.dk states they have only one product, which is variable-price electricity.

They believe variable electricity is the cheapest form of electricity price agreement in the long run.

What is Nettopower.dk’s average price per kWh in Vestdanmark?

Based on the provided information, the average electricity price for Nettopower.dk was 82.63 øre/kWh last month in Vestdanmark West Denmark, excluding transport and taxes. The total price was 2.22 kr./kWh.

What is Nettopower.dk’s average price per kWh in Østdanmark?

Based on the provided information, the average electricity price for Nettopower.dk was 83.23 øre/kWh last month in Østdanmark East Denmark, excluding transport and taxes. The total price was 2.23 kr./kWh.

How does Nettopower.dk handle customer service?

Nettopower.dk emphasizes responsive and helpful customer service, which they believe contributes to their positive reviews on platforms like Trustpilot. Bugaway.uk Reviews

Does Nettopower.dk use introductory discounts or “bait” offers?

Nettopower.dk states they do not use introductory discounts or “lokkemad” bait offers, claiming to provide the same good terms indefinitely.

What happens if the free bill review shows no savings?

Nettopower.dk states that if their review of your current electricity agreement shows it is already fair and switching would not lead to savings, they will honestly inform you of that outcome.