Naturalpetcentre.co.uk Reviews

Based on checking the website, Naturalpetcentre.co.uk appears to be a well-structured online retailer specializing in natural pet food and accessories for dogs, cats, and small furry animals.

The site emphasizes “Promoting the Natural Well Being of Your Pet,” offering a range of products from dry and wet food to raw, freeze-dried, and cold-pressed options, alongside treats, toys, health care items, and grooming supplies.

The focus on natural, high-quality ingredients, particularly with brands like Faelan and Nutriment, suggests a commitment to pet health.

While the website presents itself as a comprehensive resource for pet owners seeking natural solutions, a deeper dive into its features, product range, and customer experience is essential to fully understand its value proposition.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Naturalpetcentre.co.uk Review & First Look

Upon an initial review, Naturalpetcentre.co.uk presents a clean, intuitive interface that makes navigation straightforward.

The product categories are clearly laid out, making it easy for users to find specific items for their pets, whether it’s dog food, cat treats, or health supplements.

The website highlights a variety of natural and specialized food options, including “Faelan Superfood 65,” “Faelan Support+,” and various raw and gently steamed products from Nutriment.

This focus on natural well-being is a strong selling point for pet owners prioritizing their animals’ dietary health.

Website Design and User Experience

• Clean Layout: The site uses a simple, uncluttered design, which contributes to a positive user experience.
• Intuitive Navigation: Categories like “Dog Food,” “Cat,” “Treats,” and “Accessories” are prominently displayed in the main menu, allowing for quick access to products.
• Search Functionality: A visible search bar enables users to quickly locate specific products or brands.
• Mobile Responsiveness: The website appears to be designed to adapt well across various devices, from desktops to mobile phones, ensuring accessibility for all users.

Product Range Overview

Naturalpetcentre.co.uk boasts an extensive product catalog, focusing on a holistic approach to pet care.

They cater to a broad spectrum of dietary needs and preferences, from raw food enthusiasts to those seeking plant-based or insect protein alternatives.

• Dog Food:
  • Dry: Faelan, Carnilove, Autarky, Simpsons, Walker and Drake, Eden Semi-Moist.
  • Raw: Nutriment, Topdog, Natures Menu, Naked Dog.
  • Wet: Forthglade Complete, Carnilove, Country Hunter, Autarky, Natures Menu, Edgard Cooper.
  • Specialty: Freeze Dried Natures Menu, Cold Pressed Walker and Drake, Plant Based, Insect Protein, Complementary foods Forthglade, JR Pure Pate, Natures Menu Mighty Mix.
• Cat Food:
  • Dry: Faelan, Carnilove.
  • Wet: Natures Menu, Fish4Cats, Eden Pet Foods.
  • Raw: Purrform, Nutriment, NakedCat.
• Treats: A diverse selection for both dogs and cats, including packaged, pick & mix options, dental treats, frozen treats, and raw treats. Categories like “Long Lasting,” “Low Fat,” and “Particularly Puppy” cater to specific needs.
• Accessories: Toys Dog & Cat, Collars, Leads & Harnesses, Beds, Bowls, Coats, Poo Bags, Lick Mats, Grooming supplies, and other general pet items.
• Health Care: Joint Care, Intolerance Tests, Oral Care, Skin Care inc Shampoo, Cuts & Wounds, Flea, Anxiety, and general supplements. The site offers some specialized health products, which is a key differentiator.
• Hygiene: PowAir, Wipes.
• Small Furry & Wild Bird: Limited but present offerings for food, treats, and bedding for small furry animals, and some items for wild birds.

The breadth of selection, particularly in dog and cat food, is impressive and aligns with the “natural well-being” ethos of the brand.

Naturalpetcentre.co.uk Features

The website offers several key features that enhance the shopping experience and reinforce its commitment to natural pet care.

Emphasis on Natural and Specialist Diets

The core of Naturalpetcentre.co.uk’s offering revolves around natural, high-quality pet nutrition.

This is evident in their curated brand selection and the detailed product descriptions. Wingemotors.be Reviews

• Faelan Support+ Range: This specialized range, including “Weight Control,” “Skin & Coat,” and “Gastrointestinal Digestive Care” formulations, highlights the brand’s focus on targeted nutritional support. These products feature “Hydrolysed formulation,” indicating a focus on digestibility and hypoallergenic properties.
• Raw Food Options: A significant portion of their inventory is dedicated to raw food from reputable brands like Nutriment and Natures Menu, catering to the growing demand for raw feeding. The “Nutriment Nuggets” for easy portioning are a prime example.
• Alternative Proteins: The inclusion of “Plant Based” and “Insect Protein” options shows a forward-thinking approach to sustainable and allergen-friendly pet food.

Local Pick-up and Delivery Options

Beyond online shopping, Naturalpetcentre.co.uk provides practical options for customers based in their local area.

• Local Pick-up: “Usually available within the hour” is a significant convenience for local customers, offering quick access to products without shipping delays.
• Delivery Available: While specific delivery details aren’t immediately prominent on the homepage, the mention implies a standard delivery service, which is crucial for online retailers. Further exploration would be needed to determine shipping costs, delivery times, and geographical coverage.

Educational Resources Blogs

The presence of a “Blogs” section indicates an effort to educate customers and build trust.

• Relevant Topics: Blog posts like “Dental Hygiene,” “The Addictive Nature of Processed Pet Food,” and “The behaviour of licking” demonstrate a commitment to providing valuable information to pet owners.
• Expert Insights: These articles can position Naturalpetcentre.co.uk as an authority in pet care, guiding customers towards informed decisions about their pets’ health and diet.

Naturalpetcentre.co.uk Pros & Cons

Like any online platform, Naturalpetcentre.co.uk has its strengths and areas where it could potentially improve.

Pros

• Extensive Range of Natural Products: The sheer variety of natural, raw, and specialized pet foods is a major advantage for pet owners seeking specific dietary solutions. This includes a strong selection of high-quality brands.
• Focus on Pet Health: The emphasis on “Natural Well Being” and the availability of specialized support formulas e.g., Faelan Support+ underscore a commitment to optimal pet health.
• User-Friendly Website: The clean design, intuitive navigation, and clear categorization make for a pleasant shopping experience.
• Local Pick-up Option: For customers near their physical location, the “within the hour” pick-up is a significant convenience.
• Educational Content: The blog section adds value by providing useful information and positioning the brand as a knowledgeable resource.
• Competitive Pricing: The presence of “Sale” items visible on the homepage suggests competitive pricing and deals.

Cons

• Limited Information on Shipping/Returns: While delivery is mentioned, specific details on shipping costs, delivery zones, and return policies are not immediately apparent on the homepage, which can be a barrier for new customers.
• Lack of Customer Reviews/Testimonials: The homepage doesn’t prominently feature customer reviews or testimonials, which are crucial for building trust and social proof in online retail.
• No Clear Loyalty Program/Subscription Information: There’s no immediate indication of a loyalty program, recurring subscription options for pet food, or a free trial for any service, which are common features in the pet supply industry.
• Contact Information Detail: While a phone number and email are provided, deeper customer support options e.g., live chat, extensive FAQ section on common issues are not immediately visible.

Naturalpetcentre.co.uk Pricing

Based on the homepage, Naturalpetcentre.co.uk showcases transparent pricing for its products, often highlighting sale items prominently.

While a comprehensive pricing structure for all items isn’t immediately available, the visible examples offer a good indication.

Example Product Pricing

• Faelan Support+ Range:
  • Sale from £16.50: This applies to the Weight Control, Skin & Coat, and Gastrointestinal Digestive Care formulations. This suggests a starting price, with variations possibly based on bag size or specific product type.
• Nutriment Raw Nuggets:
  • Sale £6.99: For Raw Chicken Nuggets, Raw Beef Nuggets, Raw Turkey Nuggets for Puppies, and Raw Turkey & Salmon Senior Nuggets.
  • Sale £7.49: For Raw Lamb Nuggets boneless.
• Nutriment Gently Steamed:
  • Sale £2.79: For various flavors like Lamb, Turkey & Salmon Senior, Duck, Beef, Chicken, and Puppy.

Pricing Transparency and Sales

The website clearly marks items that are on sale, making it easy for customers to identify potential savings.

This transparency in pricing, coupled with regular sales, can be attractive to budget-conscious pet owners seeking quality natural products.

It’s common practice for pet supply retailers to offer varying prices based on:

• Product Size: Larger bags or bulk purchases often have a lower price per unit.
• Ingredient Cost: Specialized ingredients or unique formulations can influence pricing.
• Brand Value: Premium brands typically command higher prices.
• Promotional Offers: Discounts and sales are a common strategy to attract and retain customers.

For a complete understanding of pricing, users would need to navigate to individual product pages and potentially add items to their cart to see shipping costs, as these are not detailed on the homepage.

Naturalpetcentre.co.uk Alternatives

When considering natural pet food and supplies, several other reputable online retailers and brands offer similar products. Flighttraininglondon.co.uk Reviews

The choice often comes down to specific brand availability, pricing, and services like subscription options or delivery.

Major Online Pet Retailers

• Pet Supermarket: A large online pet store offering a wide range of products, including natural and raw food brands, often with competitive pricing and frequent promotions.
• Pets at Home: A leading pet supplies retailer in the UK with both a strong online presence and physical stores. They offer a diverse selection of pet food, accessories, and even pet services.
• Zooplus: A major European online pet shop known for its extensive product catalog, including various premium and natural food brands, often with bulk discounts and loyalty programs.

Specialized Natural Pet Food Retailers

• Raw Essentials Various online stores: Many smaller, independent online stores specialize exclusively in raw pet food, offering a deep selection of raw meat, bones, and organs from various suppliers.
• Natural Instinct: A dedicated brand focusing on raw pet food, available through their own website and select retailers. They emphasize high-quality, biologically appropriate raw diets.
• Eden Pet Foods: A UK-based brand known for its high-quality, grain-free dog and cat food, often with a focus on natural ingredients. They sell directly and through various online retailers.

Factors to Consider When Choosing an Alternative

• Brand Availability: Do they carry the specific natural food brands your pet thrives on?
• Pricing and Promotions: Compare base prices, shipping costs, and ongoing sales.
• Subscription Services: Many alternatives offer subscription models for recurring food orders, which can save time and money.
• Customer Service and Reviews: Check independent review platforms like Trustpilot for insights into customer satisfaction, delivery reliability, and responsiveness.
• Delivery Options: Evaluate their shipping speed, costs, and whether they offer convenient options like free delivery thresholds or local pick-up.

While Naturalpetcentre.co.uk offers a strong selection, exploring these alternatives can help pet owners find the best fit for their specific needs and budget.

How to Cancel Naturalpetcentre.co.uk Subscription

Based on the information available on the Naturalpetcentre.co.uk homepage, there is no explicit mention of a subscription service for pet food or products.

This suggests that the primary mode of purchasing is through one-time orders.

Understanding the Ordering Process

• One-Time Purchases: The website structure, with “Quick shop” and “Add to cart” buttons prominently displayed, indicates a standard e-commerce model where customers add desired items to their cart and complete a single transaction.
• No Recurring Orders: Unlike many large online pet retailers that offer “subscribe and save” options for recurring deliveries, Naturalpetcentre.co.uk does not appear to have this feature based on the visible elements of its homepage.

Implications for Cancellation

Since there’s no visible subscription model, there wouldn’t be a “subscription to cancel” in the traditional sense.

If a customer wishes to stop ordering from Naturalpetcentre.co.uk, they simply stop placing new orders.

If, however, a subscription model is introduced in the future or exists but is not prominently displayed:

Typically, canceling a pet food subscription would involve:

1. Logging into Your Account: Accessing your personal account on the website.
2. Navigating to “Subscriptions” or “My Orders”: Locating a dedicated section for managing recurring orders.
3. Managing or Cancelling: Finding the option to pause, modify, or outright cancel your active subscription.
4. Confirmation: Receiving an email confirmation of the cancellation.

For any order-related issues, including potential errors or changes before shipment, customers would need to:

• Contact Customer Service: The website lists a phone number 0151 345 1757 and an email address [email protected]. It is always best to reach out to them directly for any modifications or cancellations related to placed orders. It is advisable to do this as soon as possible after placing an order if changes are needed.

Naturalpetcentre.co.uk vs. Competitors

When evaluating Naturalpetcentre.co.uk against its competitors, the key differentiator lies in its specialized focus on natural and raw pet food, coupled with a localized service option. Entirelysafe.com Reviews

Naturalpetcentre.co.uk’s Strengths in Comparison

• Niche Specialization: Unlike larger, more general pet retailers like Pets at Home or Zooplus, Naturalpetcentre.co.uk has a strong, explicit focus on “Natural Well Being.” This deep specialization can be highly appealing to pet owners who are committed to feeding their pets raw, natural, or specialized diets.
• Curated Product Selection: The website seems to carefully select brands that align with its natural ethos e.g., Faelan, Nutriment, Natures Menu. This curation can simplify choice for customers who trust the store’s philosophy.
• Local Pick-up: The “Usually available within the hour” local pick-up option is a significant advantage for customers in the Wirral area CH62 3RA, offering speed and convenience that large national online retailers typically cannot match.
• Educational Content: The presence of a blog with articles on pet health and nutrition positions them as more than just a retailer. they aim to be a resource for pet owners.

Where Competitors Might Have an Edge

• Scale and Variety Overall: Larger retailers like Pet Supermarket or Zooplus often carry a much broader range of products beyond just food, including extensive selections of non-natural brands, diverse accessories, and sometimes even pharmacy items. This can be a one-stop-shop for many.
• Pricing Competitiveness Bulk/Promotions: Due to their scale, larger competitors might offer more aggressive bulk discounts, frequent site-wide sales, and more elaborate loyalty programs.
• Subscription Services: Many competitors, such as Pets at Home or Zooplus, offer “subscribe and save” options, which provide discounts and automatic recurring deliveries, a feature not apparent on Naturalpetcentre.co.uk. This is a major convenience for regular food purchases.
• Customer Reviews and Trust Signals: Established larger retailers often have a wealth of customer reviews and ratings directly on their product pages and third-party review sites, building stronger social proof.
• Shipping Infrastructure: Large online retailers generally have highly optimized logistics and often offer free shipping thresholds that are easier to meet for average orders, or faster delivery options.

Conclusion on Competition

Naturalpetcentre.co.uk carves out a valuable niche by focusing on natural pet care and offering a strong local service.

For customers specifically seeking high-quality natural and raw pet food and located within their service area for pick-up, it presents a compelling option.

However, for those prioritizing maximum product variety, aggressive bulk pricing, subscription convenience, or comprehensive general pet supplies, larger online retailers may offer a more suitable solution.

Ultimately, the best choice depends on the individual pet owner’s priorities and location.

Naturalpetcentre.co.uk and Holistic Pet Health

Naturalpetcentre.co.uk positions itself as a proponent of holistic pet health, extending beyond just food to cover various aspects of a pet’s well-being.

This comprehensive approach is evident in their product categorization and the stated mission of “Promoting the Natural Well Being of Your Pet.”

Beyond Food: A Holistic Approach

While food is clearly a primary focus, the website acknowledges that true pet health encompasses more.

• Health Care Section: This dedicated category offers products for:
  • Joint Care: Essential for aging pets or those with mobility issues.
  • Intolerance Tests: A proactive approach to identifying dietary sensitivities, aligning with their natural food emphasis.
  • Oral Care: Crucial for preventing dental diseases, which can impact overall health.
  • Skin & Coat Care inc. Shampoo: Addresses external health, often indicative of internal well-being.
  • Cuts & Wounds: Basic first aid supplies for common pet injuries.
  • Flea & Anxiety: Products targeting common pet ailments, suggesting a broader view of pet needs.
  • Other Supplements: A general category for various nutritional or health boosters.
• Grooming Supplies: Proper grooming is vital for hygiene and comfort, contributing to a pet’s overall well-being.
• Hygiene Products PowAir, Wipes: These reinforce the importance of a clean environment for pet health.

The Role of Natural Products in Holistic Health

The core philosophy of natural feeding, which Naturalpetcentre.co.uk champions, is a cornerstone of holistic pet health.

• Minimizing Artificial Ingredients: Natural foods generally avoid artificial colors, flavors, and preservatives, which many believe can contribute to health issues in pets.
• Bio-Appropriate Diets: Raw and high-meat diets are often advocated by holistic veterinarians as being more biologically appropriate for carnivores like dogs and cats, leading to better digestion, coat health, and energy levels.
• Targeted Nutrition: Products like “Faelan Support+” demonstrate an understanding that specific health concerns weight, skin, digestion can often be managed or improved through precise, natural nutrition.
• Preventative Care: By offering intolerance tests and promoting good dental hygiene through specific products, the website encourages preventative measures rather than just reactive treatment of ailments.

This integrated approach suggests that Naturalpetcentre.co.uk views pet health not just as symptom management, but as a continuous effort involving proper nutrition, hygiene, and proactive care, all rooted in natural solutions.

Frequently Asked Questions

What is Naturalpetcentre.co.uk?

Naturalpetcentre.co.uk is an online retail store based in the UK that specializes in natural pet food and accessories for dogs, cats, and small furry animals, focusing on promoting the “Natural Well Being of Your Pet.” Onexglobal.com Reviews

What types of products does Naturalpetcentre.co.uk offer?

They offer a wide range of products including dry, wet, raw, freeze-dried, and cold-pressed pet food, various treats, toys, collars, leads, harnesses, beds, bowls, coats, grooming supplies, health care products joint care, intolerance tests, oral care, skin care, flea/anxiety treatments, and hygiene products.

Does Naturalpetcentre.co.uk sell raw pet food?

Yes, Naturalpetcentre.co.uk has a dedicated section for raw pet food for both dogs and cats, featuring brands like Nutriment, Topdog, Natures Menu, Purrform, and Naked Dog/Cat.

Do they offer specialized food for specific pet needs?

Yes, they offer specialized formulations such as the “Faelan Support+” range, which includes options for weight control, skin and coat health, and gastrointestinal digestive care, utilizing hydrolysed formulations.

Can I find plant-based or insect protein options on Naturalpetcentre.co.uk?

Yes, they offer alternative protein sources including plant-based and insect protein options under their “Alternative/Complementary” food categories.

What brands of dog food are available on Naturalpetcentre.co.uk?

They stock a variety of dog food brands including Faelan, Carnilove, Autarky, Simpsons, Walker and Drake, Eden Semi-Moist, Nutriment, Topdog, Natures Menu, Naked Dog, Forthglade, Country Hunter, and Edgard Cooper.

What cat food brands does Naturalpetcentre.co.uk carry?

For cats, they carry brands such as Faelan, Carnilove, Natures Menu, Fish4Cats, Eden Pet Foods, Purrform, Nutriment, and NakedCat.

Does Naturalpetcentre.co.uk have a physical store location?

Yes, they have a physical location at 7, Carrock Road, Bromborough, Wirral, CH62 3RA, and offer a local pick-up option.

Can I pick up my order locally from Naturalpetcentre.co.uk?

Yes, local pick-up is available, and orders are usually ready within the hour.

What are Naturalpetcentre.co.uk’s operating hours for local pick-up?

Their operating hours are Monday – Friday: 10:00 – 17:30, Saturday: 10:00 – 17:00, and Sunday: Closed.

Does Naturalpetcentre.co.uk offer delivery?

Yes, delivery is available. Turnerjacksonday.co.uk Reviews

Specific details regarding delivery costs, times, and zones would need to be checked on their website during checkout or by contacting them directly.

Are there any sales or discounts visible on the Naturalpetcentre.co.uk homepage?

Yes, the homepage prominently features various products marked with “Sale” pricing, indicating ongoing discounts.

Does Naturalpetcentre.co.uk offer a subscription service for pet food?

Based on the visible information on their homepage, Naturalpetcentre.co.uk does not explicitly mention or promote a recurring subscription service. Purchases appear to be primarily one-time orders.

How can I contact Naturalpetcentre.co.uk customer service?

You can contact them by phone at 0151 345 1757 or via email at [email protected].

Does Naturalpetcentre.co.uk have a blog or educational resources?

Yes, they have a “Blogs” section that features articles on various pet health and care topics, such as dental hygiene and pet food ingredients.

Are there products for small furry animals on Naturalpetcentre.co.uk?

Yes, they have a limited selection of food, treats, and bedding specifically for small furry animals.

Do they sell products for wild birds?

Yes, they offer some items for wild birds.

Can I find dental treats for my dog on Naturalpetcentre.co.uk?

Yes, they have a dedicated “Dental” section under dog treats, featuring brands like Veggi Dog, Whimzees, and Edgard Cooper.

What kind of frozen treats does Naturalpetcentre.co.uk offer?

They offer frozen treats for dogs, including doggy ice cream and frozen yogurt.

How do I return a product to Naturalpetcentre.co.uk?

Details regarding their return policy are not immediately visible on the homepage. Dogsfuns.com Reviews

Customers would need to consult their website’s dedicated terms and conditions or contact customer service for specific instructions on returns.