
Based on checking the website, Nationwide Moving Solutions appears to be a legitimate, veteran-owned moving company specializing in long-distance relocations.
They highlight being fully licensed and insured, with a focus on providing “five-star full service” moves.
While the prospect of a smooth and stress-free move is appealing, particularly for long distances, it’s crucial for anyone seeking such services to approach with prudence and conduct thorough due diligence.
The website emphasizes services like packing, moving, and storage, including 30 days of complimentary secure storage.
They also mention military discounts and offer various payment methods like Venmo and Zelle, which, while convenient, warrant careful consideration in terms of financial security and consumer protection.
Moving, in essence, is about transferring possessions from one place to another.
From an ethical standpoint, it’s about facilitating a necessary life transition.
However, like any service industry, it can be fraught with potential pitfalls if one isn’t careful.
It’s always wise to engage with companies that exhibit transparency, clear contracts, and a commitment to honest dealings, ensuring that your belongings, which are a trust Amanah, are handled with the utmost care and respect.
This means looking beyond surface-level reviews and digging into their operational history, contract terms, and customer service responsiveness.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Nationwide Moving Solutions: Review & First Look
Based on looking at the website, Nationwide Moving Solutions presents itself as a comprehensive long-distance moving service.
They emphasize their veteran-owned status, which often resonates with consumers looking for disciplined and dedicated service.
The site aims to project an image of reliability and professionalism.
Initial Impressions and Claims
The homepage immediately highlights key selling points:
- Veteran-Owned: This is a strong differentiator, often implying trustworthiness and a strong work ethic.
- Fully Licensed and Insured Carrier: Crucial for any moving company. This provides a baseline level of consumer protection. They list their DOT: 4016171 and MC: 1513574 numbers, which allows for independent verification.
- Long-Distance Moving Services: Their clear niche. This suggests they are optimized for cross-state or cross-country moves rather than local ones.
- “Five Star Full Service Move”: A bold claim, aiming to set high customer expectations.
Website Navigation and User Experience
The website is relatively straightforward and easy to navigate.
Key service offerings and contact information are readily available.
- Clean Layout: The design is uncluttered, making it easy to find information about their services.
- Call to Action: A prominent phone number 877-527-3111 is displayed, encouraging direct contact.
- Information Accessibility: Sections like “About Us,” “Policies,” and “Cancellation Policy” are linked in the footer, which is good practice for transparency.
Transparency and Verification
While the website provides some good initial information, the savvy consumer should always look for more.
- DOT and MC Numbers: These are provided, which is a positive sign. Always verify these numbers with the Federal Motor Carrier Safety Administration FMCSA to check their operating authority, safety record, and insurance status. This is a critical step before engaging any moving company.
- Customer Reviews: The website features several positive testimonials with names like “Alicia Holland” and “Randi Gutkowski” attributed to Google. While these are good for initial social proof, it’s always advisable to seek out independent reviews on platforms like Google, Yelp, or the Better Business Bureau BBB to get a broader and more unbiased perspective. Remember, a company’s own website will naturally highlight the best feedback.
Nationwide Moving Solutions Services
Nationwide Moving Solutions outlines three core service pillars on their website: Packing, Moving, and Storage.
Each is presented as part of a “full service” offering designed to streamline the relocation process.
Comprehensive Packing Services
Their packing service is highlighted as a way to alleviate one of the most time-consuming and tedious aspects of moving. Deltasafetytraining.com Reviews
- Professional Care: The claim is that their team handles packing “carefully, efficiently, and with the right materials.” This is vital, as improper packing is a leading cause of damage during transit.
- Platinum Pack Service: They mention a “platinum pack service” which includes movers packing boxes. This suggests different service tiers or options.
- Customer-Packed Boxes: Interestingly, they state that if you pack your own boxes, their movers will “triple tape the boxes for you.” This is a unique offering and could be beneficial for added security.
Expert Long-Distance Moving
This is their core competency, and they aim to instill confidence in their handling of your belongings across distances.
- Experienced, Top-Rated Movers: The website claims their movers are “experienced” and “top-rated.” While “top-rated” is subjective without external validation, “experienced” is a valuable trait for long-distance moves where logistics and handling are complex.
- Safe Loading, Transport, and Delivery: They assure the safe handling of belongings from start to finish. This is the fundamental expectation of any moving company.
- Inventory Items Including Inspection: They state their team “indicates the condition of items before and after to ensure your valuables are taken care of.” This is a crucial procedural safeguard. A detailed inventory with noted pre-existing conditions is essential for any potential damage claims.
Secure Storage Solutions
The inclusion of storage is a practical benefit, especially for those with transitional housing needs.
- 30 Days Complimentary Storage: This is a significant perk. Many moves don’t align perfectly, and having a month of free, secure storage can be a major stress reliever and cost-saver.
- Free Redelivery: Another valuable addition to the storage offering. This eliminates the hassle and potential extra cost of arranging redelivery from the storage facility.
- Ideal for Seamless Transitions: This service directly addresses a common pain point in long-distance moves where there might be a gap between vacating one property and moving into another.
Nationwide Moving Solutions: Pros & Cons
When evaluating any service provider, it’s wise to weigh the potential benefits against areas that might require closer scrutiny.
Based on the information presented on their website, here’s a breakdown for Nationwide Moving Solutions.
Potential Advantages Pros
- Veteran Ownership: This can often translate to a disciplined, dedicated, and values-driven approach to service, appealing to many customers who value integrity and strong work ethic.
- Licensed and Insured: A non-negotiable for reputable movers. Their direct mention of DOT and MC numbers 4016171 and 1513574 provides a starting point for verifying their credentials with the FMCSA. This offers a basic layer of consumer protection.
- Specialization in Long-Distance Moves: By focusing on long-distance, they likely have optimized logistics, equipment, and experienced teams specifically for cross-country relocations, which differ significantly from local moves.
- 30 Days Free Storage with Free Redelivery: This is a substantial benefit, offering flexibility for customers whose move-in and move-out dates don’t perfectly align. It can save significant money and hassle.
- Comprehensive Service Offerings: From packing to loading, transport, delivery, and storage, they aim to provide an end-to-end solution, which can simplify the moving process for the customer.
- Military Discounts: A commendable offering that supports those who have served, making their services more accessible to military personnel and their families.
- Inventory Inspection Process: Their claim of indicating item condition before and after transit is a good practice that helps with accountability and potential claims resolution.
Areas to Consider Cons/Points for Due Diligence
- Reliance on On-Site Testimonials: While positive reviews are present on their site, it’s crucial to seek out independent, third-party reviews on platforms like Google, Yelp, and the Better Business Bureau BBB to get a more balanced and comprehensive understanding of customer experiences. On-site reviews are always curated.
- Lack of Direct Online Quoting: The website primarily funnels users to a phone number for contact. While this allows for personalized quotes, it means potential customers can’t get an immediate online estimate, which some prefer for initial research.
- Payment Methods: The mention of Venmo and Zelle as payment options, while convenient, should be approached with caution. These peer-to-peer payment methods offer less consumer protection than credit cards or established escrow services in case of disputes. It’s always best to use methods that provide chargeback protection.
- “Five Star Full Service Move” Claim: This is a bold promise. While admirable, the reality of moving can be complex, and unexpected issues can arise. It’s important to understand what this promise entails and what recourse is available if expectations aren’t met.
- Cancellation Policy Details: While a “Cancellation Policy” link is present, the specific terms and conditions are not immediately visible on the main page. This is critical information that should be easily accessible and thoroughly reviewed before booking. Understanding cancellation fees and deadlines is paramount.
- Pricing Transparency: Like most moving companies, detailed pricing is not available online, requiring direct contact. This is standard, but potential customers should be prepared for detailed discussions about costs, potential hidden fees, and insurance options.
Nationwide Moving Solutions Alternatives
When considering a major service like long-distance moving, it’s always wise to explore alternatives to ensure you’re getting the best fit for your needs and budget.
The moving industry offers a diverse range of options, from full-service providers to DIY solutions.
Full-Service Moving Companies
These companies handle almost everything, similar to what Nationwide Moving Solutions advertises.
They pack, load, transport, unload, and sometimes even unpack.
- United Van Lines/Mayflower Transit: These are two of the largest and most well-known van lines. They have extensive networks and offer comprehensive services, including packing, crating, and storage. They are generally considered premium options.
- Atlas Van Lines: Another major player with a wide network of agents. Atlas offers various service levels, from basic transportation to full-service packing and unpacking.
- North American Van Lines: Known for its customized moving solutions, including corporate relocations and international moves, in addition to standard long-distance services.
- Two Men and a Truck: While they started with local moves, many franchises now offer long-distance moving services, often providing a more personalized touch.
Hybrid Moving Solutions Container & Partial DIY
These options offer a middle ground between full-service and complete DIY, often saving money while still providing professional transport.
- PODS Portable On-Demand Storage: You pack your belongings into a portable container delivered to your home. They pick it up and transport it to your new location, where you then unload it. This offers flexibility in timing.
- U-Pack: Similar to PODS, U-Pack provides “ReloCubes” or trailers. You load them, and they handle the transportation. You only pay for the space you use.
- ABF Freight U-Pack’s parent company: For larger moves, you can rent space in a freight trailer, load it yourself, and ABF transports it.
DIY Moving Rental Trucks
For those on a tight budget or who prefer complete control, renting a truck is the most cost-effective option, though it requires significant effort. Imperial.events Reviews
- U-Haul: The most recognizable name in truck rentals, offering a wide range of truck sizes, trailers, and moving supplies. They have locations nationwide.
- Penske Truck Rental: Known for newer, well-maintained trucks and often competitive pricing, especially for one-way moves. They also offer moving supplies.
- Budget Truck Rental: Another strong competitor, often offering good deals, especially for smaller moves.
Ethical Considerations in Choosing a Mover
When evaluating any moving service, consider these points to ensure a good experience:
- Get Multiple Quotes: Always get at least three in-person or virtual quotes from different companies. This helps you compare pricing, services, and identify any significant discrepancies.
- Verify Credentials: Check DOT and MC numbers with the FMCSA. This ensures they are legally operating and have the required insurance.
- Read Contracts Carefully: Understand all terms, including pricing structure, additional fees e.g., stairs, long carries, shuttle services, insurance options, and cancellation policies.
- Check Independent Reviews: Look beyond the company’s website. Use consumer review sites like the BBB, Google Reviews, Yelp, and moving-specific forums to gauge overall customer satisfaction and common complaints.
- Beware of Red Flags: Be wary of unusually low quotes, demands for large upfront deposits especially cash, or companies that pressure you to sign quickly without providing written estimates. A reputable mover will be transparent and patient.
How to Cancel Nationwide Moving Solutions Services
Understanding the cancellation policy is critical before committing to any moving service, as circumstances can change unexpectedly.
While Nationwide Moving Solutions has a “Cancellation Policy” link on their website, the specific details aren’t immediately visible without clicking through.
This section will outline general best practices for cancellation and what to look for.
General Steps to Cancel Moving Services
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Locate the Cancellation Policy: The first step is to find and thoroughly read the cancellation policy provided by Nationwide Moving Solutions. This document will detail:
- Deadlines: How many days in advance do you need to cancel to avoid fees?
- Fees: What are the associated cancellation fees? Are they a flat rate, a percentage of the total, or does it depend on how close to the move date you cancel?
- Method of Cancellation: How must you cancel? Is it via email, phone, or written notice? Always opt for a method that provides a written record.
- Refund Policy: If you’ve paid a deposit, under what conditions is it refundable, and how long does it take to process?
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Contact the Company Directly: Once you understand the policy, contact Nationwide Moving Solutions using the method specified in their policy likely by phone or email.
- Be Clear and Concise: State your intention to cancel your service, referencing your booking number, move date, and any other relevant identification.
- Request Confirmation: Always ask for written confirmation of your cancellation. An email or a cancellation number is essential documentation.
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Document Everything: Keep a meticulous record of all communications related to the cancellation:
- Date and Time of Call: If you call, note the date, time, and the name of the person you spoke with.
- Email Correspondence: Save all emails related to the cancellation.
- Policy Document: Keep a copy of the cancellation policy you agreed to.
- Payment Records: Document any deposits or payments made and the method used.
Common Cancellation Fee Structures
Moving companies often have tiered cancellation fees:
- Full Refund Early Cancellation: If you cancel far enough in advance e.g., 30+ days, you might receive a full refund of your deposit.
- Partial Refund/Loss of Deposit Mid-Range Cancellation: Cancelling closer to the move date e.g., 7-29 days out might result in losing your deposit or incurring a percentage-based fee.
- Significant Fee Late Cancellation: Cancelling within a few days of the move or on the day of the move can result in substantial fees, sometimes a percentage of the total quote, as the company may have already dispatched resources or turned down other jobs.
Why a Clear Cancellation Policy Matters
A transparent and fair cancellation policy is a hallmark of a professional business. It protects both the consumer and the service provider. For consumers, it ensures they know the financial implications of changing their plans. For the company, it helps recover costs for lost business or operational preparations. Always review this policy thoroughly before making a deposit or signing a contract. If the policy is unclear or difficult to find, consider that a potential red flag.
Nationwide Moving Solutions Pricing
Understanding the pricing structure for long-distance moves can be complex, as it’s rarely a one-size-fits-all scenario. Charwinprivateclients.co.uk Reviews
Nationwide Moving Solutions, like most reputable movers, does not display fixed pricing on their website.
This is because long-distance moving costs are highly variable and depend on several key factors.
Factors Influencing Moving Costs
When you contact Nationwide Moving Solutions for a quote, they will likely consider the following:
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Volume/Weight of Belongings:
- This is typically the primary driver of cost for long-distance moves. The more items you have, the heavier and bulkier your shipment will be, requiring more truck space and potentially more labor.
- How it’s measured: Movers often estimate this by cubic feet or weight. Some will do a visual survey in-person or video call of your home.
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Distance of the Move:
- The mileage between your origin and destination directly impacts fuel costs, driver wages, and transit time. A move from New York to California will naturally cost more than a move from New York to Ohio.
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Service Type Full-Service vs. Basic:
- Full-Service: If you opt for their “platinum pack service” where they pack your boxes, load, transport, unload, and potentially unpack, the cost will be higher than if you handle the packing yourself.
- Additional Services: Other services like appliance disconnection/reconnection, crating of specialty items pianos, artwork, or shuttle services if a large truck can’t access your home will add to the total.
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Accessibility at Origin and Destination:
- Stairs/Elevators: Moving items up or down multiple flights of stairs or using elevators can incur extra charges due to increased labor and time.
- Long Carries: If the truck cannot park close to your door and movers have to carry items a significant distance, an extra fee might apply.
- Parking Restrictions: Difficult parking or needing permits can also impact costs.
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Storage Needs:
- While Nationwide Moving Solutions offers 30 days of complimentary storage, extended storage beyond this period will come with a cost. Understand the daily, weekly, or monthly rates for additional storage.
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Timing of the Move:
- Peak Season: Summer May to September and end-of-month periods are typically busier and more expensive for movers due to higher demand.
- Off-Peak Season: Moving during the fall, winter, or mid-month can often result in lower rates.
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Insurance/Valuation Coverage: Coldture.com Reviews
- Movers typically offer basic liability coverage e.g., $0.60 per pound per article as part of their standard service. This is usually insufficient for valuable items.
- Full Value Protection: You’ll likely be offered “Full Value Protection,” which means the mover is responsible for the replacement value of any damaged or lost items. This coverage comes at an additional cost, which can vary significantly. Always review your insurance options carefully.
How to Get an Accurate Quote
To get a precise quote from Nationwide Moving Solutions or any mover:
- Conduct an Inventory: Be prepared to provide a detailed inventory of everything you plan to move, including furniture, boxes, appliances, and specialty items.
- On-Site or Virtual Survey: Request an in-home or virtual survey. This allows the mover to accurately assess the volume and complexity of your move. A quote given over the phone without an inventory can be subject to significant changes.
- Ask for a Binding Estimate: Request a “binding estimate,” which is a guaranteed price for the services and items listed. This protects you from unexpected price increases, though it may not cover additional items or services requested later. A “non-binding estimate” can fluctuate, often by up to 10% or more.
- Understand the Deposit: Nationwide Moving Solutions mentions paying a deposit via Venmo or Zelle. While convenient, understand the amount required and whether it’s refundable. Credit cards generally offer more consumer protection for deposits.
Nationwide Moving Solutions vs. Competitors
When selecting a moving company, it’s beneficial to compare Nationwide Moving Solutions against other prominent players in the long-distance moving industry.
This comparison helps in understanding their unique position, service offerings, and potential value proposition.
Key Differentiators of Nationwide Moving Solutions
Based on their website, here are some points that set them apart or are noteworthy:
- Veteran-Owned Status: This is a strong branding element that appeals to a specific demographic and suggests a certain level of discipline and dedication. Many national carriers aren’t explicitly veteran-owned.
- Focus on “Five Star Full Service”: They aim for a premium, hassle-free experience, handling packing, loading, transport, and storage. Not all companies universally guarantee this level of comprehensive service or customer satisfaction claim.
- 30 Days Free Storage with Free Redelivery: This is a very competitive offering. While many movers offer storage, the free redelivery component and the length of complimentary storage can be a significant cost-saver compared to others.
- Military Discounts: A clear benefit for service members and their families.
Comparison with Large Van Lines e.g., United Van Lines, Atlas Van Lines
Nationwide Moving Solutions:
- Pros: Potentially more personalized service due to smaller scale, veteran-owned ethos, attractive free storage offer, military discounts.
- Cons: Might have a smaller network or fewer resources than giant van lines, potentially less brand recognition, reliance on direct contact for quotes.
- Structure: Appears to operate as a direct carrier rather than a broker, which can mean more direct accountability. Always verify their status as a carrier or broker with FMCSA.
Large Van Lines e.g., United, Atlas, Mayflower, North American:
- Pros: Extensive national and international networks, decades of experience, wide range of specialized services e.g., auto transport, custom crating, established claims processes, significant resources for large or complex moves.
- Cons: Can sometimes feel less personal, potentially higher costs due to overhead, quotes can be complex and involve multiple agents, less likely to offer niche perks like 30 days free storage with redelivery.
- Structure: Operate through a network of agents, where local agents handle packing/loading and the national van line handles long-haul transport.
Comparison with Hybrid Solutions e.g., PODS, U-Pack
- Pros: Full-service convenience they do the heavy lifting, no need to rent or drive a truck, professional packing available.
- Cons: Generally higher cost than hybrid DIY options, less control over loading/unloading schedule, less flexibility on packing/unpacking timing once the truck arrives.
Hybrid Solutions PODS, U-Pack:
- Pros: Cost-effective you do the packing/loading, flexible timing you can take your time to load/unload containers, good for those who prefer to self-pack for security.
- Cons: Requires significant physical labor from the customer, no professional packing assistance unless hired separately, less suitable for those who want a completely hands-off move.
Comparison with DIY e.g., U-Haul, Penske
- Pros: Zero physical labor for the customer, professional handling of belongings, truck driving handled by experts, includes storage.
- Cons: Significantly higher cost, less control over timing and specific handling if you are a meticulous packer.
DIY U-Haul, Penske:
- Pros: Most affordable option, complete control over packing, loading, driving, and unloading, ideal for very tight budgets or those who prefer autonomy.
- Cons: Requires maximum physical exertion, responsibilities for driving a large vehicle, liability for damages and accidents, need to arrange own insurance, no professional packing.
Making the Right Choice
When comparing, consider these factors:
- Budget: How much are you willing to spend?
- Convenience vs. Cost: Do you prioritize a hands-off experience or saving money?
- Time Constraints: Do you need flexibility in your timeline?
- Volume of Belongings: How much stuff do you have?
- Personal Preference: Do you prefer to pack yourself, or do you want professionals to handle everything?
Ultimately, the best choice depends on your specific needs and priorities. Charitysafaris.com Reviews
Always get multiple quotes and compare them not just on price, but also on included services, insurance options, and cancellation policies.
How to Verify Nationwide Moving Solutions Credentials
Before entrusting your belongings to any moving company, verifying their credentials is an essential step to protect yourself from scams and ensure you’re dealing with a legitimate, regulated business.
Nationwide Moving Solutions provides its DOT and MC numbers on its website, which is a good starting point.
Step-by-Step Verification Process
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Locate the DOT and MC Numbers:
- On the Nationwide Moving Solutions website, you’ll find:
- DOT: 4016171
- MC: 1513574
- These numbers are crucial for looking them up in federal databases.
- On the Nationwide Moving Solutions website, you’ll find:
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Visit the FMCSA Website:
- The Federal Motor Carrier Safety Administration FMCSA is the regulatory body for interstate movers in the United States. They maintain a public database where you can look up companies.
- Go to the FMCSA’s Company Snapshot tool: https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Enter the Company Information:
- You can search by DOT number, MC number, or company name. Using the DOT or MC number is often the most precise.
- Enter 4016171 in the “DOT Number” field or 1513574 in the “MC Number” field and click “Search.”
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Review the Company Snapshot:
- Once you find the company, you’ll see a wealth of information, including:
- Operating Status: Should be “Active.” If it’s “Inactive” or “Out of Service,” that’s a major red flag.
- Operating Authority: This confirms they are authorized to perform interstate moves. Look for “Common” or “Contract” carrier authority.
- Insurance Information: This is critical. Check if their BIPD Bodily Injury and Property Damage and Cargo insurance are “Active.” Without active insurance, your belongings are not protected if something goes wrong.
- Safety Record: While less common for household goods movers to have extensive safety data, any significant red flags related to accidents or violations would appear here.
- Company Information: Verify the company name, address, and contact details match what’s on their website.
- Complaint Data: The FMCSA site also aggregates complaint data. Look for any patterns of significant complaints.
- Once you find the company, you’ll see a wealth of information, including:
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Check the Better Business Bureau BBB:
- While not a government agency, the BBB is a widely trusted organization for consumer reviews and business ratings.
- Go to https://www.bbb.org/ and search for “Nationwide Moving Solutions.”
- Look at their rating A+ is excellent, customer reviews, and any registered complaints and how the company responded to them. A high volume of unresolved complaints or a low rating should be a warning sign.
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Read Independent Online Reviews:
- Supplement your FMCSA and BBB checks with reviews on other reputable platforms like Google Reviews, Yelp, and ConsumerAffairs.
- Look for patterns in reviews – both positive and negative. Are there consistent complaints about damage, hidden fees, delays, or poor communication? Are positive reviews overly generic?
Why This Verification is Crucial
- Avoid Scams: The moving industry has a history of “rogue movers” and brokers who operate without proper licensing or insurance, leading to hijacked goods, inflated prices, and damaged belongings.
- Insurance Protection: Without active insurance, you have little recourse if your possessions are lost or damaged.
- Accountability: A licensed and bonded mover is held to federal regulations, providing you with more protection and channels for complaint resolution if issues arise.
- Peace of Mind: Knowing you’re working with a legitimate, vetted company provides significant peace of mind during a potentially stressful life event.
Nationwide Moving Solutions Customer Reviews
Customer reviews offer valuable insights into the real-world experiences of individuals who have used a service. Mamopay.com Reviews
While Nationwide Moving Solutions features positive testimonials on its own website, it’s essential to look at independent platforms to get a balanced view.
Reviews on Their Own Website
The Nationwide Moving Solutions website proudly displays a 5/5 rating with several positive quotes:
- “The folks that assisted me with my move were timely, kind, and encouraging. I would confidently suggest Nationwide Moving Solutions to anyone.” – Alicia Holland Google
- “I needed to relocate my flat, and they made it easy, taking special care of all of my fragile antique furnishings.” – Randi Gutkowski Google
- “This company offered secure storage options for our belongings during the transition, saving us from the stress of finding another storage solution.” – Michael John Google
- “I was really pleased with the way they treated my delicate antiques and glassware. They ensured that everything reached my new house in pristine shape by using expert packaging supplies and method.” – Keegan Kunze Google
Analysis of On-Site Reviews: These reviews highlight professionalism, care for fragile items, timely service, and the benefit of their storage options. The attribution to “Google” suggests these might be pulled from their Google My Business profile, which is a good sign. However, remember that a company will always curate the best reviews for their own site.
Searching for Independent Reviews
To get a comprehensive picture, you should search on platforms not directly controlled by the company:
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Google Reviews: Search “Nationwide Moving Solutions reviews” on Google. Look at their Google My Business profile. This is often the most current and frequently updated source of reviews.
- What to look for:
- Overall Star Rating: Is it consistently high 4.5+ stars?
- Number of Reviews: A higher number of reviews e.g., hundreds gives more credibility to the average rating.
- Content of Reviews: Look for common themes in both positive and negative feedback. Do people consistently praise certain aspects e.g., communication, efficiency or complain about others e.g., hidden fees, delays, damage?
- Company Responses: Does the company respond to reviews, especially negative ones? This indicates engagement and a willingness to address issues.
- What to look for:
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Better Business Bureau BBB: As discussed, the BBB provides ratings and allows customers to file complaints.
* BBB Rating A+ to F: A high rating is desirable.
* Customer Reviews: Different from formal complaints, these are general customer satisfaction ratings.
* Complaints and Resolutions: How many complaints have been filed, and how effectively were they resolved by the company? An inability to resolve complaints is a major red flag. -
Yelp: Another popular platform for consumer reviews.
- What to look for: Similar to Google reviews, check the overall rating, read through individual reviews, and note any patterns. Yelp’s filtering system can sometimes hide legitimate reviews, so be aware of that.
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Moving-Specific Forums & Consumer Advocate Sites: Websites like ConsumerAffairs, MyMovingReviews, or Reddit’s r/moving or similar subreddits can provide more candid discussions and detailed experiences.
What to Look For in Reviews Positive & Negative
- Positive Indicators:
- Professionalism & Communication: Movers were respectful, responsive, and clear in their communication.
- Efficiency: Move completed within estimated timeframe.
- Care for Belongings: Items arrived undamaged, proper packing techniques used.
- Transparent Pricing: No hidden fees, final cost matched estimate.
- Problem Resolution: Any issues were handled quickly and fairly.
- Negative Indicators Red Flags:
- Hidden Fees/Price Hikes: Final cost significantly higher than the initial quote.
- Delays: Extended delivery times, poor communication about delays.
- Damaged/Lost Items: Frequent reports of broken or missing possessions.
- Poor Communication: Unresponsive customer service, difficulty getting updates.
- Unprofessional Staff: Rude, untrained, or reckless movers.
- Demand for Cash: High upfront cash deposits or demands for cash-only payments.
By compiling information from multiple, independent sources, you can build a more accurate and reliable picture of Nationwide Moving Solutions’ reputation and customer satisfaction.
Frequently Asked Questions
Is Nationwide Moving Solutions a legitimate company?
Yes, based on their website, Nationwide Moving Solutions presents itself as a fully licensed and insured carrier with DOT and MC numbers DOT: 4016171, MC: 1513574, which are indicators of legitimacy. Spvlights.com Reviews
However, always verify these credentials independently with the FMCSA.
What services does Nationwide Moving Solutions offer?
Nationwide Moving Solutions offers comprehensive long-distance moving services, including professional packing, loading, transportation, unloading, and 30 days of complimentary secure storage with free redelivery.
Does Nationwide Moving Solutions provide storage options?
Yes, Nationwide Moving Solutions provides 30 days of complimentary secure storage with free redelivery, which is ideal for seamless transitions into a new home.
Are Nationwide Moving Solutions movers experienced?
The website states that their movers are “experienced” and “top-rated,” ensuring your long-distance relocation is handled with professionalism and care.
How do I get a quote from Nationwide Moving Solutions?
Based on their website, you need to contact them directly, likely by phone 877-527-3111, to get a personalized quote for your move. They do not offer immediate online quotes.
Is Nationwide Moving Solutions veteran-owned?
Yes, Nationwide Moving Solutions states that it is a proud veteran-owned and operated company.
Does Nationwide Moving Solutions offer military discounts?
Yes, Nationwide Moving Solutions explicitly states that they offer military discounts to those who have served the country.
What payment methods does Nationwide Moving Solutions accept?
The website lists Company Pay, Deposit, Venmo, and Zelle as accepted payment methods.
How can I verify Nationwide Moving Solutions’ license and insurance?
You can verify their licensing and insurance by using their provided DOT 4016171 and MC 1513574 numbers on the Federal Motor Carrier Safety Administration FMCSA website safer.fmcsa.dot.gov.
What is Nationwide Moving Solutions’ cancellation policy?
Nationwide Moving Solutions has a “Cancellation Policy” link on their website footer. Recordpower.co.uk Reviews
It is crucial to click and thoroughly review this policy to understand the terms, deadlines, and potential fees associated with canceling services.
Does Nationwide Moving Solutions handle packing?
Yes, they offer packing services, where their team can handle the careful and efficient packing of your belongings.
They also mention triple-taping boxes for customers who pack their own.
What kind of items does Nationwide Moving Solutions move?
Nationwide Moving Solutions handles general household belongings for long-distance moves, including fragile items like antiques and glassware, as highlighted in their customer testimonials.
Does Nationwide Moving Solutions offer an inventory inspection?
Yes, their service includes an inventory process where their team indicates the condition of items before and after the move to ensure valuables are taken care of.
Is it safe to pay a moving company via Venmo or Zelle?
While convenient, using peer-to-peer payment apps like Venmo or Zelle for large deposits or full payments with moving companies typically offers less consumer protection compared to credit cards in case of disputes or issues. Exercise caution and verify all details.
How long does a long-distance move with Nationwide Moving Solutions typically take?
The website does not specify typical transit times, as these vary greatly based on distance, volume, and logistics.
You would need to discuss this with them directly when obtaining a quote.
What should I do if my items are damaged during a move with Nationwide Moving Solutions?
If you experience damage, you should immediately document the damage, refer to your bill of lading and valuation coverage, and contact Nationwide Moving Solutions according to their claims process, which should be outlined in your contract.
Are Nationwide Moving Solutions reviews reliable?
The reviews on their website are positive and attributed to Google. Lamp24.se Reviews
For a balanced view, it’s always recommended to check independent review platforms like Google My Business, Better Business Bureau BBB, and Yelp for broader customer feedback.
Does Nationwide Moving Solutions offer local moving services?
The website explicitly states their mission is to deliver “reliable, long-distance moving services,” implying their primary focus is on cross-state or cross-country moves, not local ones.
What is “Full Value Protection” in moving, and does Nationwide Moving Solutions offer it?
While the website doesn’t explicitly mention “Full Value Protection,” reputable interstate movers are federally required to offer two types of valuation coverage: basic liability limited liability and full value protection.
You should discuss these options and their costs when getting a quote.
Full Value Protection means the mover is responsible for the replacement value of damaged or lost items.
What if I need more than 30 days of storage from Nationwide Moving Solutions?
While they offer 30 days complimentary, it’s highly likely they offer extended storage options for an additional fee.
You would need to inquire about their long-term storage rates during your consultation.
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