Based on looking at the website, Moverjetlogistics.com appears to be a legitimate vehicle transportation service that handles shipping for various types of vehicles across the United States.
They offer services ranging from standard car shipping to heavy hauling and specialized transport for classic or non-running vehicles.
The site emphasizes no upfront payments, competitive pricing, and strong customer support, backed by numerous positive reviews across multiple independent platforms like Google, BBB, and TransportReviews, with overall high ratings.
The platform provides a clear, step-by-step process for obtaining quotes, tracking shipments, and understanding their payment and cancellation policies.
They highlight features like extended customer service hours and the use of “high-tech software” to optimize carrier selection and pricing.
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While the site showcases many successful deliveries and customer testimonials, it’s always wise for consumers to conduct their own due diligence, verify specific insurance details for their high-value assets, and confirm all terms before committing to any service.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Moverjetlogistics.com Review & First Look
Moverjetlogistics.com presents itself as a streamlined solution for nationwide vehicle shipping.
Upon first glance, the website is clean, user-friendly, and clearly aims to instill confidence through transparency and social proof.
They immediately address key consumer concerns by stating “No hidden fees” and “No payment upfront,” which are significant differentiating factors in a market often plagued by obscure pricing structures.
User Interface and Accessibility
The website’s design is intuitive, making it easy to navigate through services, FAQs, and quote requests.
A prominent “GET A FREE QUOTE” button is strategically placed, inviting immediate interaction. Godlys.gg Reviews
The site is responsive, adapting well to different screen sizes, which is crucial for users accessing it from mobile devices.
Key information, such as contact numbers and “Track your shipment” options, are readily accessible from the top menu.
Initial Impressions and Trust Signals
Moverjetlogistics.com effectively uses trust signals.
They display average ratings from well-known review platforms like Google 4.4 with 3662 reviews, BBB 4.6 with 1394 reviews, and TransportReviews 4.8 with 1660 reviews. These high ratings and significant review counts suggest a well-established and generally well-regarded company.
The inclusion of audio testimonials further personalizes the experience, adding a human touch to their claims of customer satisfaction. Scottishmountaingear.com Reviews
Moverjetlogistics.com Features
Moverjetlogistics.com offers a comprehensive suite of features designed to simplify the vehicle shipping process.
Their core offerings revolve around flexibility, transparency, and customer-centric policies.
Diverse Shipping Services
The platform caters to a wide array of vehicle types, ensuring that most users can find a suitable shipping solution.
- Car Shipping: This is their primary service, covering standard sedans, SUVs, and trucks.
- Motorcycle & ATV Shipping: Specialized transport for smaller, two- or four-wheeled recreational vehicles.
- RV/Travel Trailer Shipping: Handling larger recreational vehicles that require specific hauling capabilities.
- Heavy Hauling: For oversized or heavy equipment like excavators, tractors, and commercial trucks.
- Classic & Exotic Cars Shipping: Catering to high-value vehicles, often with options for enclosed transport to minimize risk.
- Non-running Auto Transport: A crucial service for vehicles that cannot be driven, requiring specialized loading equipment like winches.
No Upfront Payment Policy
One of Moverjetlogistics.com’s standout features is its “No Payments Upfront” policy.
- Consumer Protection: This policy significantly reduces risk for the customer, as payment is only charged after the vehicle has been picked up by the carrier.
- Transparency: It eliminates concerns about paying for a service that might not materialize or might be delayed indefinitely.
- Process: Customers sign a contract to hire MoverJet to find a carrier. A partial deposit typically $125-$150 is charged only once the car is picked up. The remaining balance is paid directly to the carrier upon delivery, usually via cash or cashier’s check.
High-Tech Software and Carrier Network
Moverjetlogistics.com claims to leverage “unique high-tech software” to optimize carrier selection and pricing. Uk.stanley1913.com Reviews
- Efficient Matching: This technology likely helps them quickly match customer shipping needs with available carriers at competitive rates.
- Cost Savings: By optimizing routes and carrier availability, they aim to save customers “up to 25% on vehicle shipping!”
- Driver Vetting: While not explicitly detailed, a robust system would ideally include vetting carriers for their licenses, insurance, and service quality, as implied by their “Top-rated drivers” claim.
Dedicated Customer Support
The company emphasizes robust customer support, working “all 7 days a week from 9 a.m. till 9 p.m.”
- Extended Hours: This accessibility is a major advantage for customers with busy schedules or those needing urgent assistance outside typical business hours.
- Communication: They provide channels for phone support 302-244-5512 and email, promising quick quote responses.
- Follow-Up: Testimonials often mention agents who provided excellent follow-up and care, suggesting a proactive customer service approach.
Moverjetlogistics.com Pros & Cons
Like any service, Moverjetlogistics.com has its strengths and potential areas for consideration.
Weighing these can help prospective customers make an informed decision.
Pros: What Moverjetlogistics.com Does Well
- No Upfront Payment: This is a major advantage, reducing financial risk and building trust. Customers only pay a deposit after their vehicle is picked up.
- Strong Customer Reviews and Ratings: With high average ratings across multiple independent platforms Google, BBB, TransportReviews, Moverjetlogistics.com demonstrates a consistent track record of positive customer experiences.
- Wide Range of Services: They cater to almost any vehicle type, from standard cars to heavy machinery and classic automobiles, including non-running vehicles.
- Transparent Pricing No Hidden Fees: The website explicitly states “No hidden fees,” which is reassuring in an industry sometimes known for unexpected charges.
- Extended Customer Service Hours: Operating 7 days a week, from 9 a.m. to 9 p.m., provides excellent accessibility for inquiries and support.
- Insured and Licensed Carriers: They assure customers that carriers are insured, with coverage up to $100,000 for open haulers and up to $1 million for enclosed haulers, offering peace of mind regarding potential damage.
- Efficient Quote and Tracking System: The promise of quick email quotes and a shipment tracking feature simplifies the logistics for the customer.
Cons: Areas for Consideration
- Payment Method for Balance: The remaining balance is typically paid in cash or cashier’s check directly to the carrier upon delivery. While common in the industry, some customers might prefer more flexible or digital payment options.
- Strict Internal Cargo Policy: While drivers usually allow up to 100 lbs of personal items in the trunk, the official industry regulation requires the car to be empty. This means any personal items are technically not covered by the carrier’s insurance, and large items could lead to issues at weigh stations.
- Rescheduling Fee: A $75 rescheduling fee applies if changes are made less than 24 hours before pickup or if a different carrier is needed. While reasonable, it’s a factor to consider for those with uncertain schedules.
- Dependence on Carrier Availability: While their software aims to find carriers quickly, the actual pickup and delivery times are still contingent on carrier availability and route efficiency, which can be affected by external factors like weather or demand.
- Limited Online Self-Service Tools: Beyond tracking, deeper self-service options like online contract management or detailed manifest previews aren’t prominently highlighted, potentially requiring more direct communication for complex queries.
Moverjetlogistics.com Pricing
Understanding the pricing structure for Moverjetlogistics.com is straightforward, as they aim for transparency and customer-friendly policies.
They differentiate themselves by not requiring upfront payments, with the majority of the cost paid upon delivery. Consoulcoaching.com Reviews
How Quotes Are Generated
Moverjetlogistics.com states that they provide free quotes, emphasizing savings of “up to 25% on vehicle shipping!”
- Factors Influencing Price: The cost of shipping a vehicle depends on several variables:
- Distance: Longer distances generally mean higher costs.
- Vehicle Type and Size: Larger vehicles RVs, heavy equipment or specialized vehicles classic cars needing enclosed transport cost more due to space requirements and specialized handling.
- Route Popularity: Shipping between major metropolitan areas is often cheaper than to remote locations due to higher carrier traffic.
- Seasonality: Peak moving seasons e.g., summer or bad weather conditions can drive up prices.
- Transport Type: Open car haulers are more economical, while enclosed haulers recommended for low-clearance or high-value vehicles are typically 40% more expensive.
- Vehicle Condition: Non-running vehicles usually incur additional fees as they require winching or special equipment for loading.
Payment Structure
The payment system is designed to be consumer-friendly with a clear two-part structure:
- No Upfront Payment: Customers initiate the process without paying anything.
- Partial Deposit: A small deposit typically $125-$150 is charged to a credit or debit card only after the vehicle has been successfully picked up by the assigned carrier. This aligns with their “No Payments Upfront” policy.
- Balance on Delivery: The remaining balance of the shipping cost is paid directly to the carrier at the time of delivery. This payment is usually required in cash or via a cashier’s check bank check or money order e.g., from Walmart. This method is common in the auto transport industry but is something customers should be prepared for.
Additional Fees to Note
While Moverjetlogistics.com emphasizes “No hidden fees,” there are standard industry fees that might apply depending on specific circumstances:
- Rescheduling Fee: A $75 fee applies if a carrier needs to be rescheduled less than 24 hours in advance or if a different carrier is required for the rescheduled date. If the same carrier can accommodate the new time, this fee is waived.
- Non-Operational Vehicle Fee: If a vehicle doesn’t run, roll, or steer, extra charges are incurred to cover the specialized equipment like winches and labor needed for loading.
- Enclosed vs. Open Transport Premium: As mentioned, opting for enclosed transport for added protection comes at a higher cost, approximately 40% more than open transport.
Moverjetlogistics.com Alternatives
When considering vehicle transport, it’s prudent to explore alternatives to Moverjetlogistics.com to ensure you find the best fit for your specific needs and budget.
The market is competitive, with several reputable companies offering similar services. Squareskills.com Reviews
Direct Competitors
Many companies operate on a similar broker model, connecting customers with a network of carriers.
- Montway Auto Transport: One of the largest and most well-known brokers, offering a wide range of services including open, enclosed, and expedited shipping. They have a strong online presence and competitive pricing.
- Sherpa Auto Transport: Known for their “Price Lock Promise,” which aims to reduce the likelihood of price increases after booking. They focus on quality carriers and customer service.
- AmeriFreight: Offers various discounts military, student, senior and different service levels, including standard, first-class, and premium. They are often praised for their communication.
- Easy Auto Ship: Provides a broad array of vehicle transport services, often including perks like free car wash after delivery or rental car reimbursement in case of delays.
Niche or Specialized Transporters
For very specific needs, niche transporters might be a better fit.
- Classic Car Transporters: Companies specializing in vintage or high-value vehicles often offer bespoke services, museum-grade enclosed transport, and white-glove handling.
- Heavy Equipment Haulers: For construction machinery, oversized vehicles, or industrial equipment, dedicated heavy haulage companies possess the specialized trailers and permits required.
- Dealership-Specific Logistics: Some dealerships have preferred transport partners for new vehicle deliveries or trade-ins, which might offer streamlined processes.
Considerations When Choosing an Alternative
When evaluating Moverjetlogistics.com against its competitors, consider these factors:
- Pricing Structure: Compare how quotes are generated, deposit requirements, and final payment methods. Some companies may require full upfront payment, which MoverJet avoids.
- Insurance Coverage: Verify the level of insurance provided by the carrier and the broker’s role in claims. Ensure it covers your vehicle’s value.
- Cancellation Policies: Understand the fees and conditions for cancelling or rescheduling a shipment, as these can vary significantly.
- Customer Service & Communication: Read reviews about responsiveness, transparency, and the ease of communication throughout the shipping process.
- Carrier Vetting: Inquire about how alternative companies vet their carriers to ensure reliability and safety.
- Reputation and Reviews: Always check independent review sites Google, BBB, TransportReviews for current and comprehensive customer feedback.
How to Cancel Moverjetlogistics.com Booking
Cancelling a booking with Moverjetlogistics.com is designed to be straightforward, with a clear policy outlined in their contract and FAQs.
Understanding the conditions for cancellation, especially regarding penalties, is key. Claimsatoshi.xyz Reviews
Cancellation Policy Overview
Moverjetlogistics.com’s cancellation policy revolves around a 5-business-day window from the first available pick-up date.
- Contractual Agreement: When you sign the contract, you are hiring MoverJet to find and book a carrier for your vehicle at the agreed-upon quote.
- Penalty-Free Cancellation Window: The contract stipulates that if your vehicle is NOT picked up within 5 business days from the first available pick-up date, you can cancel the agreement with no penalties. This provides a safety net if a suitable carrier isn’t found within a reasonable timeframe.
- Cancellation After 5 Days If Carrier Picked Up: The policy states that if a carrier has picked up the vehicle within the 5-day window, or at any point after and you wish to cancel, different terms may apply. However, the explicit wording “ONLY IF the carrier that we book for the job didn’t pick up the vehicle” suggests that a penalty-free cancellation is specifically tied to their inability to secure a pickup within that initial timeframe.
Steps to Cancel a Booking
- Review Your Contract: Before initiating cancellation, refer to the agreement you signed with Moverjetlogistics.com. It will contain the precise terms and conditions related to cancellations and any potential fees.
- Determine Your Pickup Status: Check if your vehicle has already been picked up by a carrier. As per their policy, the partial deposit is only charged after pickup. If it hasn’t been picked up and you are beyond the 5-business-day window from your first available pickup date, you are likely eligible for a penalty-free cancellation.
- Contact MoverJet Logistics Directly: The most effective way to cancel is to contact their customer support.
- Phone: Call their support line at 302-244-5512. This allows for immediate communication and clarification.
- Email: Send an email detailing your request to cancel, referencing your booking number and vehicle details. This creates a written record of your cancellation request.
- Confirm Cancellation: Ensure you receive a confirmation of your cancellation from Moverjetlogistics.com. This could be an email confirmation or a direct confirmation from their customer service representative over the phone.
Important Considerations for Cancellation
- Timing is Crucial: If you need to cancel before the 5-business-day grace period, or if a carrier has already been dispatched but not yet picked up, there might be a cancellation fee, though the website doesn’t explicitly state one for this scenario. Always clarify this directly with their support.
- Rescheduling vs. Cancelling: If your plans have simply changed, consider rescheduling instead of outright cancelling. A rescheduling fee of $75 applies if done less than 24 hours in advance or if a new carrier is needed.
- Document Everything: Keep records of all communications, including dates, times, names of representatives, and any confirmation emails related to your cancellation.
Preparing Your Vehicle for Transportation
Proper preparation of your vehicle before transportation by Moverjetlogistics.com or any auto transport service is crucial for a smooth, damage-free experience.
Following these guidelines helps ensure compliance with industry regulations and protects your asset.
Essential Pre-Shipment Checklist
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Remove Personal Items and Understand the Rule:
- Regulation: By industry regulations, the car must be empty during transportation. This is primarily for weight compliance at weigh stations and insurance liability.
- Common Practice: Drivers usually allow up to 100 pounds of personal items in the trunk. This should typically look like 2 suitcases.
- Placement: If items must be placed in the car cabin, ensure they are below the window surface and the driver’s seat is empty and easily adjustable for the driver.
- Insurance Note: Any personal items inside the vehicle are not covered by the carrier’s insurance. It’s highly recommended to remove all valuables, important documents, and irreplaceable items.
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Fluid Levels and Leaks: Cpacredits.com Reviews
- Fuel: Leave approximately ¼ tank of fuel. This provides enough fuel for loading and unloading, and for the carrier to move the car if needed, without adding unnecessary weight.
- Leaks: Address any known fluid leaks oil, coolant, transmission fluid. Leaking vehicles can be problematic for carriers and might be refused or incur additional charges.
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Vehicle Operability and Cleanliness:
- Operable: Ensure the car is operable can start, move, and steer unless you’ve specifically booked non-running transport. For non-running vehicles, ensure keys are available and clearly communicate its condition.
- Cleanliness: Wash your car. A clean vehicle makes it easier to conduct a pre-shipment inspection and identify any existing dents, scratches, or damage. Take photos of your vehicle’s condition before pickup.
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Remove Loose and Protruding Parts:
- Antennas: Retract or remove any non-retractable antennas.
- Loose Parts: Secure or remove any loose parts such as spoilers, ground effects, or aftermarket accessories that could be damaged during transit.
- Aftermarket Accessories: If you have custom modifications, low-clearance kits less than 7 inches, or significant alterations, inform Moverjetlogistics.com beforehand, as this might necessitate enclosed transport or specialized handling.
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Documentation and Key Ready:
- Keys: Provide all sets of keys for the vehicle ignition, trunk, and any security system remotes.
- Documents: Have your vehicle’s registration and insurance proof readily accessible, though you won’t typically hand these over to the driver.
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Disarm Alarm Systems:
- Deactivate any alarm systems or ensure they won’t automatically engage during transit, as this can be a nuisance for the driver and potentially drain the car battery.
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Remove Toll Tags and Plates: Thompsons-scotland.co.uk Reviews
- Toll Tags/Easy-Pass: Remove any toll road transponders e.g., E-ZPass, FasTrak to avoid accidental charges during transit.
- License Plates: While not always mandatory, removing license plates can prevent them from being lost or damaged, and some states require them to be removed.
By meticulously following these preparation steps, you contribute to a smoother, safer, and more efficient vehicle transportation experience with Moverjetlogistics.com.
How Long Will it Take to Deliver My Vehicle?
Understanding the delivery timeline is a common concern for anyone shipping a vehicle.
Moverjetlogistics.com provides clear guidelines based on industry standards, helping customers set realistic expectations.
Industry Standards for Delivery Times
- Average Miles Per Day: According to industry regulations, carriers typically cover around 400 miles per day.
- Team Drivers: Even with two drivers on a truck, they usually manage about 500 miles per day. This slight increase accounts for more continuous driving time but doesn’t drastically cut down transit for very long distances due to factors like mandatory rest stops, traffic, and logistics.
Estimating Your Delivery Window
To estimate your vehicle’s delivery time, you’ll need the total mileage between your pickup and delivery locations.
- Calculation Example: Moverjetlogistics.com provides an example: if a carrier has to cover 1275 miles, it will most likely take 3-4 days estimated.
- 1275 miles / 400 miles/day = approximately 3.18 days
- 1275 miles / 500 miles/day = approximately 2.55 days
- Therefore, 3-4 days is a reasonable estimate, accounting for potential minor delays or logistical stops.
- General Rule of Thumb:
- Short Distances Under 500 miles: Often 1-2 days.
- Medium Distances 500-1500 miles: Typically 2-4 days.
- Long Distances Over 1500 miles: Can range from 4-7 days or more, depending on the exact mileage and route.
Factors Affecting Delivery Time
While the 400-500 miles/day is a good baseline, several factors can influence the actual delivery schedule: Upheal.io Reviews
- Route Popularity: Shipping to or from major metropolitan areas or popular corridors e.g., East Coast to West Coast might be faster due to more frequent carrier routes. Remote locations might take longer to find a direct carrier.
- Weather Conditions: Adverse weather snowstorms, hurricanes, heavy rain can cause significant delays due to road closures, reduced visibility, or carrier safety protocols.
- Traffic and Road Conditions: Congestion in urban areas or unexpected road construction can slow down transit times.
- Carrier Schedule and Load Optimization: Carriers often pick up and deliver multiple vehicles along a route. Optimizing these stops can add a day or two to the total transit time, even if the direct driving time is shorter.
- Holidays: National holidays can impact carrier availability and increase transit times due to road restrictions or reduced operational hours.
- Vehicle Condition: Non-running vehicles might take slightly longer to coordinate pickup and loading, though this generally doesn’t impact the transit time itself once on the truck.
Communication and Tracking
Moverjetlogistics.com offers a “Track your shipment” feature, allowing you to monitor your vehicle’s progress.
They also mention providing email updates within a few working hours of your request being submitted, which likely includes estimated pickup and delivery windows.
Maintaining open communication with your assigned agent can also help manage expectations and provide real-time updates.
Frequently Asked Questions
Is Moverjetlogistics.com a licensed and insured company?
Yes, based on their FAQ, Moverjetlogistics.com itself acts as a licensed and bonded broker.
They state that the actual insurance is provided by the carrier, typically up to $100,000 for full coverage on open haulers and up to $1 million for enclosed haulers. Sleepgram.com Reviews
How much does it cost to ship a car with Moverjetlogistics.com?
The cost varies based on distance, vehicle type, size, route popularity, and chosen transport type open vs. enclosed. They offer free quotes, and the website indicates savings of “up to 25%.”
Do I have to pay upfront to book a shipment?
No, Moverjetlogistics.com explicitly states “No Payments Upfront.” A partial deposit typically $125-$150 is charged to your credit/debit card only after your vehicle has been picked up by the carrier.
How do I pay the remaining balance for my shipment?
The rest of the balance is paid directly to the carrier upon delivery.
This is usually done with cash or a cashier’s check bank check or money order e.g., from Walmart.
Can I put personal items inside my car during transport?
By industry regulations, the car should be empty. However, drivers usually allow up to 100 pounds of personal items in the trunk, typically resembling two suitcases. These items are not covered by the carrier’s insurance. Mylifeinabook.com Reviews
How long does vehicle delivery typically take?
Carriers typically make around 400 miles per day.
For instance, a 1275-mile trip would be estimated to take 3-4 days.
This can vary based on route, weather, and carrier availability.
What is the cancellation policy for Moverjetlogistics.com?
You can cancel with no penalties if your vehicle is not picked up within 5 business days from the first available pickup date. If the carrier has picked up the vehicle, different terms may apply, or a rescheduling fee might apply if you change plans.
Is there a rescheduling fee?
Yes, a $75 rescheduling fee applies if the carrier needs to be rescheduled less than 24 hours in advance or if a different carrier is required for the new date. Linnaco.com Reviews
This fee is waived if the same carrier can accommodate the change.
How should I prepare my vehicle for shipping?
You should remove antennas and loose parts, ensure the car is operable and clean, leave about ¼ tank of fuel, remove all personal items except 100 lbs in the trunk, and remove toll tags and license plates.
What if my car is non-running?
Moverjetlogistics.com can transport non-running vehicles, but you must specify this when booking.
There may be additional fees for specialized loading equipment like winches.
What is the difference between open and enclosed transport?
Open transport is more common and less expensive, with vehicles exposed to the elements. Pandle.com Reviews
Enclosed transport provides a covered trailer, offering more protection from weather and road debris, and costs approximately 40% more.
It’s recommended for classic, exotic, or low-clearance vehicles.
How do I track my shipment?
Moverjetlogistics.com provides a “Track your shipment” feature on their website where you can monitor your vehicle’s progress once it’s been dispatched. They also provide email updates.
What are Moverjetlogistics.com’s customer service hours?
Their customer service is available 7 days a week, from 9 a.m. to 9 p.m.
Can Moverjetlogistics.com ship motorcycles or ATVs?
Yes, in addition to cars, they offer specialized shipping services for motorcycles and ATVs. Bsm-group.co.uk Reviews
Do they handle heavy hauling or RV transport?
Yes, Moverjetlogistics.com provides services for heavy hauling, including equipment like excavators and tractors, as well as RV and travel trailer shipping.
What if my vehicle has very low ground clearance?
Vehicles with ground clearance less than 7 inches are recommended to be shipped with an enclosed car hauler due to the high risk of damage to bumpers, though this costs more.
How do Moverjetlogistics.com’s reviews compare to other companies?
Moverjetlogistics.com holds high ratings on platforms like Google 4.4, BBB 4.6, TransportReviews 4.8, and Movers.com 4.8, indicating a strong reputation among customers compared to industry averages.
What if I need to ship a vehicle that doesn’t roll or steer?
They can still transport such vehicles.
The website states they have booked drivers with winches and expertise to handle cars that don’t run, roll, or steer properly. Gatewayrecoveryvillage.com Reviews
Do they offer services for dealers?
Yes, Moverjetlogistics.com has a section for “For Dealers” and provides a login for dealer accounts, indicating they cater to business-to-business vehicle transport needs.
How quickly can I get a quote?
Once your request is submitted via their website, you will typically receive an updated quote via email within a few working hours.
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