Lapsula Complaints & Common Issues

While Lapsula generally gets high marks from users, like any software, it isn’t without its occasional hiccups or limitations that some users have pointed out. It’s important to look at these to get a full picture.

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Here are some of the complaints and common issues that have been raised:

• Limited Multiple Pricing Options for Events: This is one of the more consistent complaints from users, particularly those who run events or services with tiered pricing (e.g., a member rate, a drop-in fee, a taster session). Currently, Lapsula may require creating separate events for each pricing option, and the system might not allow more than one event at the same time for the same host. This can be a workflow issue for businesses needing that specific flexibility. The Lapsula team is aware of this and has responded that they are looking into solutions.
• Mandatory Email Field: Some users find it restrictive that clients are required to provide an email address when booking. Many clients prefer communication via WhatsApp or phone, and a more flexible option (e.g., making either email or phone mandatory, but not both) has been suggested.
• Mobile App Simplicity (for some advanced features): While there are mobile apps for iOS and Android, some feedback suggests they are a “bit simplistic at the moment.” Users hope for more advanced features to evolve within the apps, especially for comprehensive project management tasks beyond just checking appointments.
• No Direct PayPal Integration (Yet): As of recent reviews, Stripe is the primary payment gateway, with Apple Pay and Google Pay also supported. However, PayPal is widely used, and its absence means some businesses might not be able to cater to all their clients’ preferred payment methods directly through Lapsula. The good news is that PayPal integration is reportedly in the works.

Despite these points, it’s important to note that many users find these issues minor compared to the overall benefits Lapsula provides, especially given its ease of use and affordability, particularly with the lifetime deal. The consistent positive feedback on customer support also means that many issues are likely addressed or in the pipeline for improvement. How Does Lapsula Work?

Read more about Lapsula Review:
Lapsula Review & First Look
Lapsula Features
How Does Lapsula Work?
Lapsula Pricing
Is Lapsula Worth It?
Lapsula Pros & Cons
Lapsula Alternatives
Lapsula Dashboard Overview
Lapsula Customer Support Review
Lapsula Reddit Discussions – What Real Users Think