
Based on checking the website Lakelandverandahs.co.uk, it appears to be a legitimate UK-based company specializing in outdoor living enhancements, primarily focusing on UPVC decking, fencing, balustrades, pergolas, and verandas.
The site presents itself as a provider of durable, low-maintenance, and aesthetically pleasing solutions for gardens and outdoor spaces.
The information provided on their homepage suggests a comprehensive range of products and services aimed at transforming outdoor areas across the UK.
The website emphasizes the benefits of UPVC over traditional wood solutions, highlighting aspects like minimal upkeep, weather resistance, and eco-friendliness.
They also prominently feature a 10-year warranty on their decking products, which is a significant factor for consumer confidence.
Furthermore, Lakeland Verandahs provides examples of their work through case studies and customer testimonials, aiming to showcase their craftsmanship and customer satisfaction.
This review will delve deeper into the offerings, customer perceptions, and overall value proposition of Lakelandverandahs.co.uk based on the information available on their platform.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Lakelandverandahs.co.uk Review & First Look
Upon a detailed first look at Lakelandverandahs.co.uk, the website presents itself as a professional and well-structured platform dedicated to outdoor living solutions.
The navigation is intuitive, allowing visitors to easily explore their product ranges, services, and company information.
The visual elements, including high-quality images of their installations, effectively showcase the potential transformations of outdoor spaces using their UPVC products.
Website Design and User Experience
The website’s design is clean, modern, and user-friendly, with a clear focus on product presentation.
Key information, such as contact details and a “Request Your Free Quote Today!” call to action, is prominently displayed, ensuring visitors can quickly find what they need.
- Ease of Navigation: The main menu is logically organized, with clear categories for decking, balustrades, fencing, verandas & pergolas, accessories, and specific applications like park homes and commercial projects.
- Visual Appeal: High-resolution images and a consistent branding aesthetic contribute to a professional and appealing user interface. The “before and after” examples in their case studies are particularly effective.
- Responsiveness: The site appears to be optimized for various devices, ensuring a consistent viewing experience whether accessed on a desktop, tablet, or smartphone.
Initial Product Impressions
Lakeland Verandahs primarily promotes UPVC as their material of choice, emphasizing its benefits over traditional timber.
This focus suggests a commitment to modern, low-maintenance solutions.
- UPVC Decking: Positioned as a durable, weather-proof, and eco-friendly alternative to wood, with a 10-year warranty being a significant highlight. The range of colors like Anthracite Grey and Light Grey suggests a contemporary aesthetic.
- Balustrades: Offered in both glass and UPVC, focusing on safety and style, aiming to enhance outdoor areas functionally and aesthetically.
- Fencing: Available in UPVC and metal, promising durability, low maintenance, and privacy, with various color options to complement decking.
- Verandas & Pergolas: Marketed as year-round outdoor sanctuaries, offering shelter and elegance, with tailored designs for weather protection.
Overall, the initial impression is one of a reputable company offering specialized, high-quality UPVC outdoor solutions with a strong emphasis on durability, low maintenance, and aesthetic appeal.
Lakelandverandahs.co.uk Products and Services
Lakeland Verandahs offers a comprehensive suite of outdoor living products and services designed to enhance and transform external spaces.
Their core offering revolves around UPVC materials, which they position as superior alternatives to traditional options. Easy-lightbulbs.com Reviews
UPVC Decking Solutions
Lakeland Verandahs specializes in UPVC decking, providing a robust and low-maintenance alternative to conventional wooden decks.
Their decking is highlighted for its durability and resistance to various weather conditions.
- Key Features:
- Low Maintenance: Unlike wood, UPVC decking requires no yearly sanding, painting, or staining.
- Weatherproof: Designed to endure rain, sun, and snow, maintaining its condition through all seasons.
- Eco-friendly: Marketed as a sustainable and recyclable option for environmentally conscious consumers.
- 10-Year Warranty: A significant assurance of long-term durability and investment protection.
- Applications:
- Residential Decking: Tailored for home gardens and patios, offering stylish and practical extensions of living spaces.
- Swim Spa Decking: Specific solutions designed to integrate and complement swim spa areas, including decking options and accessories.
- Park Home Decking: Durable and easy-care UPVC solutions specifically for park homes, ensuring weather-resistant and stylish upgrades.
Balustrades: Safety and Style
Lakeland Verandahs offers a range of balustrades that combine functional safety with aesthetic appeal, redefining outdoor areas.
- Material Options: From elegant glass balustrades to durable UPVC railing systems.
- Design and Functionality: Crafted to enhance home style while ensuring paramount safety for families and guests. They serve as both functional support and decorative elements.
Fencing: Resilience and Elegance
Their fencing options focus on durability, low maintenance, and privacy, available in both UPVC and metal.
- Durability: Offering heightened resilience, these fences eliminate the need for yearly sanding, painting, or staining.
- Aesthetics: Available in various colors, designed to harmonize seamlessly with UPVC decking, creating a vibrant outdoor haven.
- Privacy: Effective for upholding privacy in outdoor relaxation spaces.
Verandas & Pergolas: Year-Round Sanctuaries
Lakeland Verandahs also provides verandas and pergolas, designed to offer shelter, relaxation, and elegance, transforming outdoor spaces into year-round sanctuaries.
- Versatility: Suitable for unwinding or entertaining, creating a haven regardless of weather conditions.
- Customization: Tailored designs to fit specific spaces, blending weather protection with style, offering open or enclosed options to expand living areas outdoors.
Accessories and Additional Offerings
Beyond the core structures, the company offers a range of accessories to personalize and enhance outdoor spaces.
- Personalization: Items like box hedges and planters are available to add a distinct style and create a cherished environment.
- Comprehensive Solutions: Aim to provide everything needed to elevate a garden with a unique look, reflecting personality and turning the outdoor space into an inviting sanctuary.
This comprehensive product portfolio demonstrates Lakeland Verandahs’ commitment to providing complete, high-quality outdoor living solutions, leveraging the benefits of UPVC for long-lasting, low-maintenance results.
Lakelandverandahs.co.uk Pros & Cons
When considering a significant investment in outdoor living enhancements, understanding the advantages and disadvantages of a provider like Lakeland Verandahs is crucial.
Based on the information presented on their website, we can outline several pros and cons.
Pros: What Lakeland Verandahs Does Well
Lakeland Verandahs highlights several key strengths that make their offerings appealing to potential customers. Uprefill.com Reviews
- Durability and Low Maintenance: The primary advantage of their UPVC products is their inherent durability and minimal upkeep requirements.
- No Painting/Staining: Unlike wooden alternatives, UPVC decking and fencing don’t require annual treatment, saving time and money. According to various home improvement surveys, maintenance costs for wooden decks can average £100-£300 annually for cleaning, sealing, and repairs, which UPVC largely bypasses.
- Weather Resistance: UPVC is inherently resistant to rot, warping, and insect damage, making it suitable for diverse UK weather conditions.
- 10-Year Warranty on Decking: This is a significant selling point, providing customers with long-term peace of mind regarding their investment. A 10-year warranty is competitive within the outdoor living market, signaling confidence in product longevity.
- Eco-Friendly Claims: The website highlights UPVC as sustainable and recyclable, appealing to environmentally conscious consumers. While the production process of UPVC has its own environmental considerations, its recyclability and extended lifespan reduce overall waste compared to materials needing frequent replacement.
- Comprehensive Product Range: Beyond decking, they offer balustrades, fencing, pergolas, verandas, and accessories, allowing customers to source multiple components for a cohesive outdoor space from one provider. This can simplify project management.
- Expert Installation and Customer Service: Lakeland Verandahs emphasizes professional installation and customer support, aiming for high standards of craftsmanship. Testimonials often praise their “tidy,” “fast,” and “friendly” teams.
- Customization and Aesthetic Appeal: The availability of various colors and styles, including glass balustrades and different decking shades, allows for personalization to match individual home aesthetics. The visual examples on their site suggest modern and elegant outcomes.
- UK-Wide Coverage: Their status as UK-wide installers is beneficial for customers across different regions, ensuring accessibility to their services.
Cons: Areas for Consideration
While the website presents a strong case for its offerings, some potential drawbacks or areas for further consideration exist.
- Cost: While not explicitly detailed, UPVC installations, especially for comprehensive outdoor solutions, can often have a higher upfront cost compared to traditional wooden alternatives. While the long-term savings on maintenance might offset this, the initial investment can be a barrier for some. A 2023 market analysis indicated that composite decking similar to UPVC in benefits can be 25-50% more expensive per square foot than pressure-treated wood.
- Limited Material Choice: The primary focus is on UPVC. While this is their specialization, customers looking for natural wood aesthetics or other materials like stone or composite options not primarily UPVC might find the choices limited.
- Dependency on Installers: The quality of the final product heavily relies on the installation team. While the website touts “expert installers,” individual experiences can vary, as is common with any service-based industry.
- Online Information Depth: While the website is informative, detailed technical specifications, a broader range of real-world project costs, and more in-depth comparisons with specific competitor materials could enhance transparency for highly discerning customers.
- Finance Options: The website mentions “Credit is subject to status and affordability” and “Terms & Conditions Apply” for finance plans, including a “£1,000 minimum order value” and “maximum loan value of £50,000.” This suggests that financing is available but with specific caveats that potential customers need to fully understand, which are often detailed in separate legal documents rather than immediately on the main product pages. It’s crucial for individuals to conduct their own thorough research into any financial products, ideally consulting with an independent financial advisor to ensure such arrangements align with their financial well-being and Islamic principles, avoiding interest-based lending riba.
Understanding these pros and cons allows potential customers to make a more informed decision, weighing the long-term benefits of durability and low maintenance against the initial investment and specific material focus.
Lakelandverandahs.co.uk Alternatives
For those exploring outdoor living solutions, it’s wise to consider alternatives to Lakeland Verandahs, especially if specific material preferences, budget constraints, or design aesthetics are paramount.
While Lakeland specializes in UPVC, the market offers diverse options.
Composite Decking Suppliers
Composite decking is a popular alternative to UPVC and wood, typically made from a blend of wood fibers and recycled plastics.
It shares many benefits with UPVC but often has a different aesthetic.
- Trex: A globally recognized brand, Trex offers a wide range of composite decking, railing, and outdoor living products. Their materials are known for durability, low maintenance, and a vast array of colors and finishes that often mimic natural wood grain. Trex boards typically contain 95% recycled material, making them an environmentally conscious choice.
- TimberTech AZEK Building Products: Another leading manufacturer, TimberTech provides high-performance, low-maintenance decking and railing. They offer various lines, including those made from 100% recycled PVC similar to UPVC and wood-plastic composites. Their products often come with extensive warranties, some up to 50 years.
- Fiberon: Offering a good balance of value and performance, Fiberon composite decking comes in various collections with realistic wood-grain patterns and multi-tonal streaking. They also emphasize sustainability and low maintenance.
Timber and Wood Decking Specialists
For those who prefer the classic, natural aesthetic of real wood, numerous companies specialize in timber decking and outdoor structures.
While requiring more maintenance, wood offers a unique charm and can be more budget-friendly upfront.
- Local Joiners and Carpenters: Often, small, independent businesses or skilled tradespeople can design and install bespoke timber decks, pergolas, and verandas. This allows for highly customized solutions and supports local businesses.
- Specialized Timber Suppliers: Companies like Silva Timber or Q-Deck supply high-quality timber for decking projects, including hardwoods e.g., Ipe, Balau and treated softwoods e.g., pressure-treated pine, cedar. They often provide guidance on installation and maintenance.
- Garden Centre Chains: Larger garden centers in the UK often stock modular timber decking kits and offer installation services or recommendations.
Metal and Glass Structure Providers
For modern, minimalist designs, or specific structural needs like carports or highly durable verandas, metal and glass specialists are excellent alternatives.
- Aluminium or Steel Structure Manufacturers: Many companies specialize in custom-fabricated aluminium or steel verandas, pergolas, and carports. These materials offer exceptional strength, sleek aesthetics, and can be powder-coated for various finishes. Examples include Canopy and Carport Company or Nationwide Home Innovations for specific products like carports and verandas.
- Glass Balustrade Specialists: If the primary need is for contemporary, transparent safety railings, companies like Balconette or Pure Vista focus on glass balustrade systems for decks, balconies, and staircases, offering frameless or minimalist designs.
General Landscaping and Garden Design Companies
For a holistic approach to outdoor space transformation, a full-service landscaping or garden design company can integrate various elements beyond just decking and verandas. Vintageboxcompany.com Reviews
- Local Landscaping Firms: These companies can manage entire garden projects, from initial design to installation of hardscaping patios, paths, softscaping planting, and structures like decks, pergolas, and outdoor kitchens. They often work with a variety of materials and can offer tailored solutions.
- Garden Designers: For complex projects requiring a unique vision, engaging a professional garden designer can lead to highly personalized and integrated outdoor spaces.
When considering alternatives, it’s always advisable to:
- Request Multiple Quotes: Compare pricing, materials, warranties, and proposed designs from several providers.
- Check Reviews and Portfolios: Look at previous work and customer feedback to assess quality and reliability.
- Understand Maintenance Requirements: Be clear on the long-term upkeep associated with different material choices.
- Consider Halal Financing: If financing is needed, always seek options that are compliant with Islamic principles, avoiding interest-based loans. Many ethical financial institutions offer sharia-compliant alternatives for home improvements or property purchases.
How to Request a Quote from Lakelandverandahs.co.uk
Requesting a quote from Lakelandverandahs.co.uk appears to be a straightforward process, designed to initiate contact and gather initial project details.
The website prominently features multiple pathways for potential customers to get in touch.
Online Quote Request Form
The most direct method seems to be their online quote request form, which is easily accessible throughout the site.
- Prominent Call to Action: Buttons like “REQUEST YOUR FREE QUOTE TODAY!” and “GET A QUOTE NOW!” are strategically placed on the homepage and other key product pages.
- Information Required: Typically, these forms will ask for:
- Your Name
- Contact Information Email, Phone Number
- Postcode to determine service area and assign a local advisor
- A brief description of your project or the products you are interested in e.g., “UPVC decking for backyard,” “Veranda for patio,” “Fencing installation”.
- Opt-in for marketing communications.
- Submission Process: After filling in the details, you submit the form, and a representative from Lakeland Verandahs is expected to get in touch to discuss your requirements further or schedule a site visit.
Requesting a Brochure
While not a direct quote request, requesting a brochure can be an initial step to gather more information before committing to a quote.
The brochure likely provides more detailed product specifications and inspirational ideas.
- “REQUEST YOUR BROCHURE” Button: Similar to the quote request, this option is clearly visible.
- Information Gathering: You’ll likely need to provide your name and contact details to receive the brochure. This can also serve as a soft lead for their sales team to follow up.
Direct Contact via Phone
For those who prefer direct communication, a phone number is prominently displayed on the website.
- Phone Number: 01772 287250 is listed at the top of the homepage and in the “WAYS TO CONTACT” section.
- Advisors Available: The website mentions having “skilled and experienced advisors” ready to help, suggesting they can answer initial questions and guide you through product selection. This is a good option if you have immediate questions or want to discuss your project without filling out a form.
The Quote Process – What to Expect
Once you submit your initial inquiry, the process typically involves several steps:
- Initial Contact: A representative will likely call or email you to understand your needs in more detail. This might involve a brief phone consultation.
- Site Visit/Consultation: For comprehensive projects, a site visit is often necessary. This allows their designers and advisors to:
- Assess your outdoor space.
- Take measurements.
- Discuss your vision, budget, and specific requirements.
- Offer personalized product recommendations.
- Design and Proposal: Based on the consultation, Lakeland Verandahs will likely generate a design proposal and a detailed quotation. This should outline:
- The specific products recommended e.g., type of decking, balustrades.
- Material specifications.
- Design drawings or sketches.
- The total cost of the project, including materials and installation.
- Payment terms and financing options if applicable.
- Review and Approval: You will then have the opportunity to review the proposal, ask any further questions, and make adjustments before committing to the project.
It is always advisable to thoroughly review all documentation, terms and conditions, especially regarding payment schedules and warranties, before proceeding with any significant home improvement project.
Lakelandverandahs.co.uk Pricing and Finance Options
Understanding the pricing structure and available finance options is crucial for anyone considering a significant outdoor living enhancement project with Lakeland Verandahs. Artsper.com Reviews
While specific product pricing is not openly displayed on their website which is common for custom-built installations, they do provide information about financing.
Pricing Structure Inferred
As with most bespoke home improvement projects, the cost of Lakeland Verandahs’ products and installations will be highly variable, depending on several factors:
- Project Scope: The size and complexity of the decking, veranda, or fencing installation. A small residential deck will naturally cost less than a large, multi-level commercial decking area or an elaborate veranda system.
- Material Choice: While they specialize in UPVC, different grades, finishes, and accessories within their UPVC range might influence the price. For example, glass balustrades might be more expensive than UPVC balustrades.
- Site Preparation: Any necessary groundworks, demolition of existing structures, or specific access challenges at the installation site could add to the overall cost.
- Customization: Tailored designs, unique dimensions, or integrated features like lighting or steps will impact the final price.
- Location: While they offer UK-wide installation, regional variations in labor costs or logistical challenges could marginally affect pricing in some areas.
Typical Industry Benchmarks: While Lakeland Verandahs doesn’t list prices, based on general market trends for UPVC or high-quality composite decking in the UK:
- Standard UPVC decking installation can range from £80-£150+ per square meter, excluding extensive groundwork or complex designs.
- Full verandas or pergolas can range from £5,000 to £20,000+, depending on size, materials, and features.
These are rough estimates.
A precise quote from Lakeland Verandahs is essential for an accurate cost.
Finance Options
Lakeland Verandahs does offer finance plans for their customers, clearly stating their affiliation with a credit provider.
This is a common practice for larger home improvement purchases.
- Credit Broker Status: Lakeland Verandahs Limited acts as a credit broker, not the lender. This means they facilitate the credit application through a third-party financial institution.
- Lender Information: The credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. This indicates a reputable and established financial services provider.
- FCA Regulation: Both Lakeland Verandahs as a credit broker and Novuna Personal Finance are authorized and regulated by the Financial Conduct Authority FCA. This provides a degree of consumer protection, as they must adhere to specific conduct rules.
- Key Terms and Conditions for Finance Plans:
- Minimum Order Value: A £1,000 minimum order value applies to all finance plans.
- Maximum Loan Value: The maximum loan value available is £50,000.
- Subject to Status and Affordability: This is a standard disclaimer, meaning that approval for finance depends on the applicant’s credit history, income, and ability to repay the loan.
- Terms & Conditions Apply: This is crucial. It’s imperative for potential customers to thoroughly review the specific terms and conditions of any finance agreement, including the interest rates, repayment periods, and any associated fees. These details are usually provided by the lender Novuna Personal Finance and should be fully understood before signing any agreement.
Important Note on Finance and Islamic Principles:
As a Muslim professional, it’s vital to highlight a significant point regarding finance options.
Conventional finance plans, especially those involving interest riba, are generally considered impermissible in Islam.
Interest is prohibited, whether it’s charged on loans or earned on savings. Grajmax.co.uk Reviews
- Seeking Halal Alternatives: If considering financing, individuals are strongly encouraged to seek Sharia-compliant financing options. These typically involve structures like Murabaha cost-plus financing, Ijarah leasing, or Musharakah partnership, which avoid interest.
- Avoiding Riba: It is paramount to ensure that any financial agreement entered into does not involve interest. This often means carefully scrutinizing the terms and conditions provided by any lender.
- Consulting a Financial Advisor: For significant purchases, it is always advisable to consult with a knowledgeable financial advisor who understands both conventional finance and Islamic finance principles to ensure any decision aligns with one’s faith and financial goals.
While Lakeland Verandahs provides a convenient finance option for many, those adhering to Islamic principles should proceed with caution and explore permissible alternatives for funding their outdoor living projects.
Lakelandverandahs.co.uk Customer Testimonials and Reviews
Customer testimonials and reviews are invaluable for gauging a company’s performance, product quality, and customer service.
Lakeland Verandahs prominently features a “Customer reviews” section on its homepage, which includes several short, positive snippets.
They also encourage customers to “Learn about Lakeland Verandahs and our work across the country from the people that matter most – our loyal customers.”
On-Site Testimonials Analysis
The testimonials displayed directly on the Lakeland Verandahs website are overwhelmingly positive, highlighting several recurring themes:
- High Satisfaction with Product Quality: Many reviews praise the aesthetic appeal and durability of the installed UPVC products.
- Richard Baxter Jan 2024, UPVC Decking: Mentions replacing a “faded, warped, got saggy” wooden deck with an “amazing” Lakeland Verandahs product.
- P Tennant Aug 2020, UPVC Decking: States, “It is absolutely Stunning we love it, We have had a lot of people asking what company has done it.”
- K Delaney Apr 2020, UPVC Decking: “It looks superb – even in the…” rest of text cut off, but clearly positive.
- Efficient and Tidy Installation: Customers frequently commend the installation teams for their professionalism and efficiency.
- Derek Dunnage Nov 2021, UPVC Decking: “Thanks for a wonderful. Job. Very tidy very fast. Two very. Nice young men. Our garden looks amazing.”
- S Radford May 2020, UPVC Decking: Praises the “re-fit team” for doing “a great job with minimal fuss.”
- Transformative Impact: Several reviews emphasize how the new installations have significantly enhanced their outdoor spaces.
- Joseph Rothbourne Jul 2021, Balustrades/UPVC Decking: “Very impressed with my new decking – makes the garden look great again.”
- J Newell May 2020, UPVC Decking: “Our deck is a beautiful extension of our living space, totally transforming the caravan. Love it !!!”
- Repeat Business/High Recommendation: Some customers are so pleased they opt for additional installations or highly recommend the company.
- Shirley Holmes May 2022, UPVC Decking: “Very impressed with our new decking x2 yes we had 1 fitted and loved it so much we’ve just had another section done.”
- Ann Jun 2020, UPVC Decking: “would highly recommend Lakeland…”
Caveat: It’s important to remember that testimonials displayed on a company’s own website are typically curated and will naturally highlight the most positive feedback. They might not represent the full spectrum of customer experiences, including any potential issues or complaints.
Seeking External Reviews
For a more balanced perspective, it’s always advisable to look for independent reviews on platforms external to the company’s control.
Common platforms for such reviews in the UK include:
- Trustpilot: A popular consumer review website where customers can rate and review businesses. Search for “Lakeland Verandahs” on Trustpilot to see a broader range of opinions.
- Google Reviews: Check Google Maps for their business listing, as local businesses often have customer reviews associated with their profiles.
- Social Media: Look for discussions or reviews on platforms like Facebook, especially on local community groups or home improvement forums.
- Industry-Specific Forums: Sometimes, forums dedicated to home improvements, gardening, or caravan/park home living might contain discussions about specific suppliers like Lakeland Verandahs.
When examining external reviews, look for:
- Overall Rating: A general sense of satisfaction.
- Volume of Reviews: A higher number of reviews provides a more statistically significant picture.
- Consistency of Feedback: Do similar positive or negative themes emerge across multiple independent sources?
- Company Responses: How does the company respond to both positive and negative feedback? This can indicate their commitment to customer service and issue resolution.
- Specific Details: Look for reviews that provide specific details about the project, communication, timelines, and post-installation support.
While the on-site testimonials paint a very favorable picture, a holistic approach to reviewing customer feedback by consulting independent sources is crucial for a well-rounded assessment of Lakeland Verandahs’ reputation and service quality. Ruralwifi.ie Reviews
Environmental Responsibility and Sustainability at Lakelandverandahs.co.uk
Lakeland Verandahs touches upon its environmental responsibility and sustainability efforts, primarily through its promotion of UPVC products.
The website states that “Environmentally conscious individuals appreciate UPVC decking for its sustainable and recyclable properties, making it a greener choice for outdoor living spaces.” This indicates a conscious effort to align with modern ecological concerns, even if the primary material is a synthetic polymer.
UPVC and Sustainability Claims
The central pillar of Lakeland Verandahs’ environmental argument rests on the characteristics of UPVC:
- Durability and Longevity: By offering a 10-year warranty and emphasizing the weather resistance of UPVC, the company suggests that its products have a long lifespan. This directly reduces the need for frequent replacement, which in turn minimizes resource consumption and waste compared to materials that degrade quickly e.g., untreated wood.
- Data Point: Studies on building materials often highlight that the environmental impact of a product isn’t just about its initial production but its entire lifecycle, including maintenance, repairs, and disposal. A product lasting decades without replacement significantly lowers its overall environmental footprint.
- Low Maintenance: The claim that UPVC requires “minimal upkeep requirements compared to wooden decking” also contributes to its environmental profile. Reduced need for chemical treatments paints, stains, sealants means fewer harmful substances entering the environment and less energy consumed in maintenance activities.
- Recyclability: The website explicitly states that UPVC is “sustainable and recyclable.”
- Context: While UPVC is derived from fossil fuels approximately 43% from oil and 57% from salt, it is a highly recyclable material. Many manufacturers have established closed-loop recycling systems where old UPVC products like window frames or decking are collected, processed, and reformed into new products. This significantly reduces landfill waste and the demand for virgin resources. The European PVC industry, for instance, has a strong recycling initiative, reporting over 810,000 tonnes of PVC waste recycled in 2022 through the Recovinyl program.
- Manufacturing in the UK: Lakeland Verandahs sources from “cutting-edge factory facilities here in the UK.” This can imply a potentially lower carbon footprint due to reduced transportation distances for raw materials and finished products compared to importing from overseas. It also supports the local economy.
Potential Areas for Deeper Commitment/Transparency
While the claims are positive, deeper dives into a company’s environmental commitment often involve more comprehensive disclosures:
- Specific Recycling Programs: Does Lakeland Verandahs have a take-back program for old UPVC products at the end of their life cycle, or do they partner with specific recyclers? Detailing this could strengthen their eco-friendly claims.
- Energy Consumption in Manufacturing: Information on the energy efficiency of their UK manufacturing partners e.g., use of renewable energy, waste heat recovery would provide a more complete picture.
- Water Usage: Details on water conservation efforts in their supply chain.
- Certification: Any independent environmental certifications e.g., ISO 14001 for environmental management systems of their manufacturing partners or their own operations would add credibility.
- Beyond Products: Are there internal company policies e.g., office recycling, reduced paper usage, eco-friendly transport for installers where feasible that contribute to their overall sustainability?
For a company that states its products are “a greener choice,” providing more granular data and information on their specific practices would be beneficial.
However, the emphasis on a durable, low-maintenance, and recyclable material like UPVC is a positive step towards reducing the environmental impact of outdoor living solutions, especially when compared to options that require frequent replacement or chemical treatments.
Aftercare Service and Warranty Policy at Lakelandverandahs.co.uk
Understanding the aftercare service and warranty policy is crucial for any long-term investment like outdoor living structures.
Lakeland Verandahs prominently features these aspects, providing assurance to their customers.
Aftercare Service
The website lists “Aftercare Service” under its “HERE TO HELP” section, indicating that they provide support beyond the initial installation.
While specific details of their aftercare service aren’t extensively elaborated on the main page, the inclusion of this section implies: Xgram.io Reviews
- Post-Installation Support: Customers can expect assistance with any issues or questions that arise after the project is completed. This might include guidance on cleaning, minor adjustments, or troubleshooting.
- Contact Point for Concerns: Having a dedicated aftercare service suggests a formal channel for customers to report problems or seek advice. This is essential for maintaining customer satisfaction and addressing potential defects or operational queries promptly.
- Commitment to Customer Experience: Offering aftercare signifies a commitment to the entire customer journey, not just the sales and installation phases. It reinforces the idea that they stand by their products and work.
For specific aftercare needs, customers would likely need to contact Lakeland Verandahs directly through their provided phone number or general inquiry form.
Warranty Policy
The warranty policy is a significant selling point for Lakeland Verandahs, particularly for their decking products.
- 10-Year Decking Warranty: Their website explicitly states: “10 year warranty Our decking comes with a reassuring 10 year warranty, providing peace of mind and long-term durability for your investment terms and conditions apply.”
- Coverage: This warranty typically covers defects in manufacturing, materials, and potentially installation though installation warranties might be separate or implicitly covered by the overall product warranty. It usually protects against issues like significant warping, cracking, fading beyond normal weathering, or structural failures under normal use.
- Peace of Mind: A 10-year warranty is competitive within the home improvement sector for durable materials and indicates the company’s confidence in the longevity and quality of their UPVC decking.
- “Terms and Conditions Apply”: This is a standard but critical disclaimer. Customers should always request and thoroughly read the full terms and conditions of the warranty. Key aspects to look for in the warranty document include:
- What is covered and what is excluded: Are specific types of damage or wear excluded? Is improper maintenance or misuse a disqualifier?
- Transferability: Is the warranty transferable if the property is sold?
- Claim Process: What is the procedure for making a warranty claim? What documentation is required?
- Remedy: What action will the company take if a valid claim is made repair, replacement, refund?
- Specifics for Other Products: While the 10-year warranty is highlighted for decking, it’s important to inquire about warranties for other products like balustrades, fencing, verandas, and pergolas, as these might have different terms.
Price Promise
Under their “HERE TO HELP” section, Lakeland Verandahs also lists a “Price Promise.” While the specifics aren’t detailed, a price promise typically means:
- Matching or Beating Competitor Quotes: The company might commit to matching a lower quote for an identical product and service from a competitor, or even beating it.
- Terms and Conditions: Price promises always come with strict terms, such as:
- The competitor’s quote must be for the exact same product specifications, materials, and scope of work.
- The competitor must be a legitimate, reputable, and licensed business.
- The quote must be current and verifiable.
This “Price Promise” aims to assure customers that they are getting a competitive rate, encouraging them to choose Lakeland Verandahs. However, verifying its terms is essential.
Overall, Lakeland Verandahs appears to have a structured approach to aftercare and provides a strong warranty on its core decking product, offering a layer of protection and support for customer investments.
Frequently Asked Questions
What is Lakelandverandahs.co.uk?
Lakelandverandahs.co.uk is a UK-based company specializing in the design, supply, and installation of UPVC outdoor living enhancements, including decking, fencing, balustrades, pergolas, and verandas.
What products does Lakelandverandahs.co.uk offer?
Lakelandverandahs.co.uk offers a range of UPVC products including decking residential, swim spa, park home, balustrades glass and UPVC, fencing UPVC and metal, verandas, pergolas, and various outdoor accessories like planters.
What is UPVC decking and why is it used by Lakeland Verandahs?
UPVC decking is a durable, low-maintenance alternative to traditional wood decking, made from unplasticized polyvinyl chloride.
Lakeland Verandahs uses it for its weather resistance, eco-friendly properties recyclability, and minimal upkeep requirements.
Does Lakelandverandahs.co.uk offer a warranty on its products?
Yes, Lakelandverandahs.co.uk offers a reassuring 10-year warranty on its UPVC decking products, providing long-term durability and peace of mind terms and conditions apply. Esim.net Reviews
Is Lakelandverandahs.co.uk an installer or just a supplier?
Lakelandverandahs.co.uk acts as both a supplier and a UK-wide installer of its UPVC decking, balustrades, fencing, and other outdoor accessories, ensuring professional installation.
How can I request a free quote from Lakelandverandahs.co.uk?
You can request a free quote from Lakelandverandahs.co.uk by filling out the online “Request Your Free Quote Today!” form on their website, or by calling them directly at 01772 287250.
What are the benefits of UPVC decking over wood decking?
UPVC decking offers several benefits over wood, including minimal upkeep no sanding, painting, or staining, superior weather resistance enduring rain, sun, and snow, and eco-friendly properties due to its recyclability.
Does Lakelandverandahs.co.uk provide services for commercial properties?
Yes, Lakelandverandahs.co.uk also caters to commercial properties, offering decking and other outdoor solutions for businesses.
Are there financing options available for Lakelandverandahs.co.uk projects?
Yes, Lakelandverandahs.co.uk offers finance plans with a minimum order value of £1,000 and a maximum loan value of £50,000. They act as a credit broker for Novuna Personal Finance, which provides the credit, subject to status and affordability.
Can I get a brochure to learn more about their products?
Yes, you can request a free brochure online from Lakelandverandahs.co.uk to get further information on their range of UPVC decking, fencing, balustrades, pergolas, verandas, spa products, and accessories.
Does Lakelandverandahs.co.uk integrate decking with swim spas?
Yes, Lakelandverandahs.co.uk specializes in providing decking options and accessories specifically designed to seamlessly blend with and optimize swim spa environments.
What kind of customer support does Lakelandverandahs.co.uk offer after installation?
Lakelandverandahs.co.uk lists “Aftercare Service” under their “HERE TO HELP” section, indicating they provide support and assistance to customers even after the project is completed.
Where does Lakelandverandahs.co.uk source its materials from?
Lakelandverandahs.co.uk sources its UPVC materials from cutting-edge factory facilities located within the UK, benefiting from years of manufacturing expertise.
Can Lakelandverandahs.co.uk help with garden design?
While their primary focus is on providing and installing UPVC structures, their team of advisors and designers can help select appropriate products to turn your garden into an entertaining space based on performance, aesthetics, and budget. Fixationuk.com Reviews
Does Lakelandverandahs.co.uk offer a price promise?
Yes, Lakelandverandahs.co.uk mentions a “Price Promise” under its “HERE TO HELP” section, suggesting they may match or beat competitor quotes under specific terms and conditions.
What is the typical lead time for a Lakelandverandahs.co.uk installation?
The website does not explicitly state typical lead times.
This would likely depend on the complexity of the project and current demand, and would be discussed during the quotation process.
Are Lakelandverandahs.co.uk’s products environmentally friendly?
Lakelandverandahs.co.uk promotes its UPVC products as eco-friendly due to their sustainable and recyclable properties, making them a greener choice for outdoor living spaces compared to high-maintenance wood solutions.
Do they offer bespoke designs for verandas and pergolas?
Yes, Lakelandverandahs.co.uk states that their veranda and pergola designs are “Tailored to fit your space,” offering open or enclosed options to blend weather protection seamlessly with style.
How can I see examples of Lakelandverandahs.co.uk’s previous work?
You can explore their “case studies” section on the website, which showcases the products and methods used to transform other customers’ outdoor spaces, along with a “Gallery” section.
Is Lakelandverandahs.co.uk regulated for its financial services?
Yes, Lakeland Verandahs Limited is authorized and regulated by the Financial Conduct Authority FCA as a credit broker.
The lender, Novuna Personal Finance, is also authorized and regulated by the FCA.
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