Based on looking at the website, Kingfisherwindows.co.uk appears to be a well-established UK-based company specializing in the manufacturing and installation of windows, doors, and conservatories.

Their site emphasizes over 30 years of experience, a wide range of products including uPVC and Stellar Aluminium options, and a commitment to quality, professionalism, and competitive pricing.

The reviews displayed on their homepage are overwhelmingly positive, highlighting efficient service, skilled installers, and good value.

Overall, the website presents Kingfisher Windows as a reliable option for home improvement projects in Yorkshire and surrounding areas.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Kingfisherwindows.co.uk Review & First Look

Kingfisherwindows.co.uk immediately presents itself as a seasoned player in the home improvement sector, specifically focusing on windows, doors, and conservatories.

Their website design is clean, professional, and easy to navigate, which is often a good first sign for any business.

The immediate impression is one of trustworthiness, largely due to their prominent display of customer testimonials and a stated 30+ years of industry experience.

Initial Website Experience

Upon landing, you’re greeted with clear calls to action, inviting you to “Get A Quote” or “Design Your Door.” This direct approach is efficient, especially for users who know what they’re looking for.

The site clearly segments its offerings for “Homeowner,” “Trade,” and “Commercial” clients, indicating a broad market reach and tailored services for different needs.

Product Range Accessibility

The main navigation is intuitively laid out, with distinct categories for “Windows,” “Doors,” and “Conservatories.” Each section further breaks down into specific product types, such as:

Windows: uPVC Casement, French Casement, Tilt & Turn, Flush Casement, Sliding Sash, Bow & Bay, Georgian, Aluminium, Stellar Aluminium, Fully Reversible, Secondary Glazing.
Doors: uPVC, French, Patio, Composite, Aluminium French, Aluminium Patio, Stellar Aluminium, Ali VU Heritage.
Conservatories: Orangeries, Roofs Glass, Tiled, Livinroof, Ultrasky Lanterns, Ultraroof.

This comprehensive listing, coupled with the ability to “View Our Case Studies” and get a “Free Online Quote,” suggests a transparent and customer-focused approach.

Geographic Focus

It’s clear that Kingfisher Windows primarily serves the Yorkshire area, mentioning specific locations like Bradford, Leeds, Halifax, Doncaster, Barnsley, and Castleford. This regional focus allows them to offer localized service and potentially quicker response times for installations. For anyone outside this region, this would be a key factor to consider.

Kingfisherwindows.co.uk Features

The website highlights several key features that Kingfisher Windows offers, aiming to attract homeowners, trade professionals, and commercial clients alike.

These features revolve around product quality, customer service, and overall project efficiency.

Premium Product Offerings

Kingfisher Windows emphasizes the use of high-quality materials and profiles.

Profile 22 uPVC Profile: They explicitly state using the “market-leading uPVC profile from Profile 22.” This profile is touted for its “unrivalled standards of heat retention, durability, security and aesthetic.” The site mentions that all their uPVC windows, doors, and conservatories utilize this profile, aiming for consistent quality.
Stellar Aluminium Range: A notable highlight is their “Stellar Aluminium Range,” which they promote as being “30% slimmer than competing profiles.” This feature promises “superb sightlines” and increased natural light, appealing to modern aesthetic preferences. This range even won “Product of the Year at the G19 Awards,” lending credibility to its design and performance.
Energy Efficiency: The Stellar Aluminium profile is specifically mentioned to “reduce your energy bills and save you money,” indicating a focus on long-term value for the customer.

Customer-Centric Services

The website details a structured process and strong customer support.

Online Quote System: Users can easily “Start Your Online Quote” or use a “Composite Door Designer” to customize their doors and receive a price. This empowers customers to get an immediate estimate without direct sales pressure.
Showroom Availability: For those who prefer to see products in person, Kingfisher Windows has a “fantastic showroom for you to visit.” This provides a tangible experience of the quality and range on offer.
Comprehensive Process: Their “Our Process” section outlines five clear steps:
1. Initial Visit: Home consultation to discuss requirements and take measurements.
2. Survey: Detailed assessment.
3. Confirmation: Finalizing details.
4. Installation: Professional fitting.
5. Payment: Completion of the transaction.
This transparency helps set customer expectations.

Quality Assurance and Certifications

The company backs its claims with recognized certifications and a focus on security.

100% Recyclable uPVC: Highlighting environmental responsibility, their uPVC products are “100% recyclable,” promoting a “sustainable in an eco-friendly way” approach.
BBA Certified: All Profile 22 products are “certified by the British Board of Agrément BBA,” one of the UK’s leading governing bodies for quality assurance. This third-party endorsement adds significant credibility.
Secured by Design: Their Profile 22 products are “Tried and tested in accordance with the police preferred standard of security,” ensuring enhanced safety for homes. This official police security initiative is a major selling point for homeowners concerned about security.

Kingfisherwindows.co.uk Pros & Cons

Based on the information presented on the Kingfisherwindows.co.uk website, we can identify several strengths and potential areas for consideration.

Pros

Kingfisher Windows highlights numerous advantages that are clearly articulated throughout their site.

Extensive Experience: With “Proudly Celebrating Over 30-Years Experience,” the company positions itself as highly seasoned and reliable. This longevity in the industry often translates to expertise and a robust operational framework.
Wide Product Range: They offer a comprehensive selection of uPVC and aluminium windows, various door types including composite and bi-fold, and conservatories including orangeries and different roof options. This breadth ensures customers can find solutions tailored to their specific needs and aesthetic preferences.
Commitment to Quality: The website consistently emphasizes “Premium products, installed by experts.” The use of “market-leading Profile 22 uPVC” and the award-winning “Stellar Aluminium Range” Product of the Year at G19 Awards underscore their focus on high-performance, durable, and aesthetically pleasing products.
Strong Customer Testimonials: The homepage features numerous glowing testimonials from satisfied customers. These reviews often praise the professionalism, efficiency, tidiness, and friendliness of the installation teams e.g., “Danny & Chris must be commended,” “Tony and Mel… very pleasant guys,” “Terry & Chris were excellent”. This direct social proof is highly valuable.
Transparent Process: Their outlined “Our Process” Initial Visit, Survey, Confirmation, Installation, Payment provides clarity to customers on what to expect from start to finish, reducing uncertainty.
Competitive Pricing: The site explicitly states, “We strive to ensure you get to benefit from premium home improvements the affordable way,” indicating a commitment to offering value without compromising quality. The testimonial from Andy Bannister even notes, “the final price was a 1/3 of what one of The Big Companies Always on the TV had quoted us,” suggesting significant cost savings for some customers.
Security & Energy Efficiency Focus: Features like “Secured by Design” accreditation for Profile 22 products and claims of the Stellar Aluminium range reducing energy bills demonstrate a focus on crucial homeowner benefits: safety and cost savings.
Local Service: Their stated service area of Yorkshire Bradford, Leeds, Halifax, Doncaster, Barnsley, Castleford suggests they offer a localized, potentially more responsive, and personalized service.
Eco-Friendly Initiatives: The 100% recyclable uPVC profile highlights an environmental consciousness, which is a growing concern for many consumers.

Cons

While the website presents a very positive image, some potential areas for consideration could include:

Limited Geographical Reach: The company’s strong focus on Yorkshire means that homeowners outside this region would not be able to utilize their services. This is not a “con” for their target audience but a limitation for a broader national audience.
Reliance on Website Testimonials: While positive, all testimonials are curated on their own website. Without external, independent review platforms being linked or more widely highlighted e.g., Trustpilot, Google Reviews beyond snippets, it’s harder for a new customer to verify the breadth of customer satisfaction independently. However, the sheer volume and detail of the testimonials mitigate this somewhat.
Pricing Specificity: While “Free Online Quote” and “Composite Door Designer” are available, the website doesn’t offer immediate, fixed pricing for standard products. Customers must go through the quote process, which is typical for custom installations but means immediate price comparisons are not possible.
Showroom Visit Required for Full Experience: While a showroom is a pro for those who can visit, customers outside their immediate vicinity might miss out on seeing the products physically before committing, relying solely on online images and descriptions.

Kingfisherwindows.co.uk Alternatives

When considering home improvement projects like windows, doors, and conservatories, it’s wise to explore alternatives to ensure you find the best fit for your needs, budget, and location.

While Kingfisher Windows appears to be a strong regional contender in Yorkshire, the UK market is robust with many reputable providers.

National Chains

These companies often have a widespread presence, standardized processes, and extensive marketing.

Anglian Home Improvements: One of the largest double-glazing companies in the UK, offering a full range of windows, doors, conservatories, and other home improvements. They have a national reach, extensive showrooms, and often provide financing options.
Everest: Another long-standing and well-known national brand. Everest is recognized for its quality, guarantees, and a broad product portfolio similar to Anglian, including uPVC, aluminium, and timber options.
Safestyle UK: Known for its aggressive marketing and competitive pricing, Safestyle is a major player in the uPVC window and door market, often targeting value-conscious customers with frequent sales and deals.

Regional Specialists & Independent Installers

Beyond the national giants, many excellent regional companies operate across the UK, much like Kingfisher Windows.

Local Builders/Joiners: For smaller projects or more bespoke installations, a trusted local builder or joiner with experience in window and door fitting can be an excellent option. They often offer a highly personalized service and can sometimes be more flexible with unique requirements.
Approved Installers of Specific Systems: Many independent companies specialize in installing products from specific manufacturers e.g., Origin, Reynaers, Schuco for aluminium. Rehau, Veka, Kommerling for uPVC. Researching these system manufacturers and finding their approved installers in your area can lead to high-quality, specialized solutions.
Online Window & Door Suppliers: Companies like Quickslide, Tradeframe, or Kömmerling’s direct sales channels allow customers to configure and purchase windows and doors online for DIY installation or with a local builder. This approach can be more cost-effective if you’re comfortable with the installation logistics.

Key Factors to Consider When Choosing an Alternative:

Location: Does the company serve your specific area? Local companies often provide better service and quicker response times for aftercare.
Product Range: Do they offer the specific materials uPVC, aluminium, timber, styles, and energy efficiency ratings you require?
Reviews and Reputation: Look for independent reviews on platforms like Trustpilot, Google Reviews, or Checkatrade. Pay attention to feedback on product quality, installation, and after-sales service.
Accreditations: Check for industry accreditations such as FENSA or CERTASS for installation standards, BBA British Board of Agrément for product quality, and Secured by Design for security.
Guarantees & Warranties: Understand the length and terms of their product and installation guarantees.
Pricing & Quotes: Obtain multiple quotes from different providers to compare not just the final price but also the inclusions, product specifications, and installation details.
Showroom Availability: If you prefer to see products in person, check if alternatives have local showrooms.

By exploring these alternatives and carefully considering the key factors, homeowners can make an informed decision that best suits their home improvement needs.

How to Get a Quote with Kingfisherwindows.co.uk

Obtaining a quote from Kingfisherwindows.co.uk is a straightforward process, designed to be user-friendly and accessible.

The website offers multiple avenues to initiate a quote, catering to different customer preferences.

Online Quote System

The most prominent and convenient method is through their online quote system.

“Get A Quote” Buttons: You’ll find numerous “Get A Quote” buttons strategically placed across the homepage and product pages. Clicking these typically directs you to a dedicated quote request form.
Tailored Double Glazing Quote: The site encourages users to “Start Your Online Quote” to receive a “very own, tailored double glazing quote.” This suggests a personalized estimation rather than a generic price list.
Composite Door Designer: For those specifically interested in doors, a “Composite Door Designer” tool is available. This interactive feature allows you to:
- Customise your doors: Select styles, colours, glazing options, hardware, and potentially other design elements.
- Receive a price: The tool likely generates an immediate or near-immediate price estimate based on your selections, providing a quick way to gauge costs.

Contact Form

For more general inquiries or if you prefer a team member to get in touch, a contact form is readily available.

“Online Contact Form”: The website mentions that you can “fill out our online contact form and a team member will be in touch to discuss your project.” This is ideal if you have complex requirements, need advice, or prefer a less automated initial interaction.

Direct Contact

For immediate assistance, Kingfisher Windows provides direct contact details.

Phone Number: A clear phone number, 0800 58 59 45, is displayed prominently, especially under the “Homeowner” section. This allows for direct verbal communication with their team.
Email Address: An email address, [email protected], is also provided for written inquiries, which can be useful for sending detailed specifications or requesting information in writing.

The Quote Process As described on the website

Once you’ve initiated a quote, Kingfisher Windows outlines a multi-step process to ensure accuracy and customer satisfaction:

Initial Visit: “We begin by visiting you in your home to discuss your requirements, talk you through design ideas and then take some initial measurements.” This personalized consultation helps capture specific needs and site conditions.
Survey: A detailed survey is conducted to ensure precise measurements and technical feasibility.
Confirmation: This stage involves finalizing the details of your order, including product specifications, pricing, and installation schedule.
Installation: The professional installation of your chosen products.
Payment: The final step, completing the transaction after satisfactory installation.

This structured approach aims to provide a comprehensive and accurate quote, followed by a smooth installation experience.

Kingfisherwindows.co.uk Pricing

Based on the Kingfisherwindows.co.uk website, specific, fixed pricing for their products is not openly displayed.

This is a common practice in the home improvement industry, especially for custom-fitted items like windows, doors, and conservatories, where prices vary significantly based on numerous factors.

Factors Influencing Pricing:

The cost of windows, doors, and conservatories from Kingfisher Windows or any similar provider will depend on a multitude of variables:

Product Type: uPVC windows will generally be less expensive than aluminium windows or complex bi-fold doors. Conservatories and orangeries represent larger investments.
Size and Dimensions: Larger windows or doors naturally require more material and effort, increasing the price.
Material and Profile: The choice between uPVC and aluminium, and the specific profile e.g., standard uPVC vs. premium Profile 22, or the “Stellar Aluminium” range, will impact cost. Premium materials and award-winning systems like Stellar Aluminium are likely to command higher prices due to their enhanced features, slimmer sightlines, and performance benefits.
Glazing Options: Double glazing is standard, but options like triple glazing, obscure glass, low-emissivity low-E coatings, or specialized security glass will add to the cost.
Hardware and Finishes: The selection of handles, hinges, locks, and desired colours or finishes can influence the final price. Custom colours or woodgrain effects often cost more than standard white uPVC.
Complexity of Installation: Factors like accessibility, the condition of existing frames, any structural modifications required, or the complexity of fitting a new conservatory will affect labour costs.
Number of Units: While there might be some economies of scale for larger orders, each individual unit contributes to the overall price.
Additional Features: Adding features like integrated blinds, trickle vents, or specific security enhancements will increase the price.

How to Obtain Pricing Information:

As mentioned in the “How to Get a Quote” section, Kingfisher Windows provides several ways to receive a personalized price:

Online Quote Tool: This is the most direct way to get an estimated cost for your specific requirements. You input details about the products you’re interested in, and they provide a tailored quote.
Composite Door Designer: For composite doors, their dedicated online designer allows you to customize the door and typically generates an immediate price based on your selections.
Home Visit & Survey: For more complex projects or to get a precise, fixed quote, the initial home visit and subsequent survey are crucial. During this stage, measurements are taken, specific requirements are discussed, and a firm price can be provided. This often forms the basis of the final contract price.

Value Proposition:

Kingfisher Windows emphasizes “Competitively Priced” solutions, striving to offer “premium home improvements the affordable way.” Testimonials, such as one claiming their price was “1/3 of what one of The Big Companies Always on the TV had quoted,” suggest that they aim to be a more cost-effective option compared to some larger national competitors, potentially due to their regional focus and streamlined operations as a manufacturer and installer.

While upfront pricing isn’t available, the multiple avenues for obtaining a detailed quote and their commitment to competitive pricing suggest that potential customers can expect transparency and value once they engage in the quoting process.

Kingfisherwindows.co.uk Customer Service

A critical aspect of any home improvement company is its customer service, encompassing everything from initial contact to aftercare.

Based on the Kingfisherwindows.co.uk website, the company places a significant emphasis on professionalism, reliability, and positive customer interactions.

Pre-Sale & Initial Contact

Accessibility: The website ensures multiple clear contact points.
- Phone: A prominently displayed phone number 0800 58 59 45 for direct calls.
- Email: A dedicated email address [email protected] for written inquiries.
- Online Forms: “Get A Quote” and “Online Contact Form” for digital inquiries.
Initial Consultation: Their “Our Process” begins with an “Initial Visit” where they discuss requirements, offer design ideas, and take measurements. This personalized approach is a strong indicator of customer-focused service, aiming to understand needs thoroughly from the outset.
No Hard Sell: Several testimonials specifically praise the sales approach, noting “no hard selling” and a “non-pushy salesperson” e.g., Bill, the quoting agent. This creates a comfortable environment for customers, allowing them to make decisions without undue pressure.

During Installation

Professionalism & Efficiency: The website explicitly states, “We always work to a quick and efficient manner.” Testimonials consistently echo this, describing fitters as “professional, efficient, tidy,” “worked tirelessly with minimum disruption & no mess,” and “grafted until the job was done.”
Respect for Property: The company emphasizes, “We understand the importance of a home, which is why we will always treat yours with respect.” Customer feedback often supports this, with mentions of fitters cleaning up thoroughly and leaving the property tidy.
Communication: Testimonials indicate good communication during the installation phase, with customers being kept informed about what was happening and how to maintain their new products.

Post-Installation & Aftercare

Reliability & Aftercare: Kingfisher Windows states, “We offer a comprehensive aftercare service to give you the peace of mind that our products will last.” This commitment to post-installation support is crucial for customer satisfaction and long-term trust.
Issue Resolution Implied: While specific details on how complaints or issues are handled aren’t explicitly laid out on the homepage, the overall positive sentiment and emphasis on quality suggest a system is in place. The repeated business from customers “second time I have used Kingfisher,” “3rd time I have used Kingfisher” implies effective resolution of any past concerns.

Testimonial Highlights:

The customer testimonials section on the website is a goldmine for understanding their customer service in action. Here are some recurring themes:

Friendly and Professional Staff: “Terry & Chris were excellent – they got on with the work effectively and left everything clean & tidy. They were professional yet friendly…”
Efficiency and Tidiness: “Installed seven new windows and a door all in six hours, cleaning up after themselves so well that you’d hardly have known they’d been there.”
Helpful and Knowledgeable: “Jeremy is the contact person I often reached and he responded my questions promptly. Danny is one of the builders who is always helpful and even gave me lots of advice…”
Going Above and Beyond: One testimonial mentions a fitter who “lowered the threshold but He even put the bell back on and meticulously cleaned up after himself.”

Based on the information provided, Kingfisherwindows.co.uk appears to have a robust customer service model that aims for satisfaction from the first inquiry through to post-installation support, largely substantiated by the positive feedback from their clientele.

Kingfisherwindows.co.uk Reliability & Guarantees

When investing in home improvements like windows, doors, and conservatories, the reliability of the products and the guarantees offered by the installer are paramount.

Kingfisherwindows.co.uk makes several strong claims about their reliability and backs them up with various assurances.

Established Experience

Over 30 Years in Business: The company proudly states, “Proudly Celebrating Over 30-Years Experience.” This extensive operational history is a significant indicator of reliability. A business that has thrived for over three decades likely has a stable foundation, proven processes, and a track record of satisfying customers, allowing them to weather economic shifts and market changes. This longevity suggests they are not a fly-by-night operation.
Reputation in the Industry: They claim to have “a reputation in the industry for our quality standards, made possible by our experience.” This internal statement is reinforced by the numerous positive customer testimonials on their site.

Product Quality & Durability

Market-Leading Profiles: Kingfisher Windows uses “market-leading Profile 22 uPVC” and the “award-winning Stellar Aluminium Range.” These materials are chosen for their durability and performance.
- Profile 22: Touted for “unrivalled standards of heat retention, durability, security and aesthetic.” This implies long-lasting products that perform well over time.
- Stellar Aluminium: Described as reducing energy bills, securing the home, and not giving “any high maintenance headaches,” suggesting low-maintenance and robust construction.
BBA Certified: All Profile 22 products are “BBA Certified.” The British Board of Agrément is a highly respected UK certification body that provides independent, expert information on building products. BBA certification means the products have undergone rigorous testing and assessment, ensuring they meet specified performance standards and are fit for purpose. This is a strong external validation of product reliability.

Security Features

Secured by Design: Their Profile 22 products are “Tried and tested in accordance with the police preferred standard of security.” Secured by Design is a police initiative focused on reducing crime through effective environmental design. Products meeting this standard have enhanced security features, providing homeowners with greater peace of mind regarding the safety of their property and family. This directly addresses one of the primary concerns for homeowners: security.

Guarantees & Aftercare

Comprehensive Aftercare Service: The website explicitly states, “We offer a comprehensive aftercare service to give you the peace of mind that our products will last.” While the specific duration or terms of the guarantee are not detailed on the main page, this commitment to aftercare is crucial. Reputable companies typically offer guarantees on both the product itself e.g., for manufacturing defects, fading, material integrity and the installation e.g., for sealing, proper fitting.
Reliability as a Core Value: In their “Our Process” section, under “Reliability,” they state: “We offer a comprehensive aftercare service to give the peace of mind that our products will last.” This reiterates their dedication to long-term product performance and customer satisfaction.

In essence, Kingfisherwindows.co.uk builds its case for reliability on decades of experience, the use of certified, high-quality materials, adherence to police-approved security standards, and a stated commitment to comprehensive aftercare, all of which contribute to durable products and a trustworthy service.

Kingfisherwindows.co.uk vs. Competitors

When evaluating Kingfisherwindows.co.uk against its competitors, it’s helpful to compare based on several key differentiators: market positioning, product specialization, service model, and perceived value.

Kingfisherwindows.co.uk’s Niche and Strengths:

Regional Specialization: Kingfisher Windows primarily operates in Yorkshire. This local focus allows them to potentially offer more personalized service, quicker response times, and a deeper understanding of regional architectural styles and customer needs. This contrasts sharply with national chains that may have a more standardized, less localized approach.
Manufacturer & Installer: The website implies they are both a manufacturer and supplier “Yorkshire’s leading manufacturer and supplier”. This vertical integration can sometimes lead to better quality control, potentially more competitive pricing by cutting out middlemen, and a more streamlined process from production to installation.
Balance of Quality & Value: While promoting “Premium products” Profile 22 uPVC, Stellar Aluminium, they also emphasize being “Competitively Priced.” Testimonials, like the one claiming a price 1/3 of a “Big Company,” suggest they aim to offer a more affordable premium option compared to national players.
Strong Customer Testimonials: The volume and detail of positive customer feedback prominently displayed on their site are a significant asset, speaking to their strong service delivery and customer satisfaction.
Accreditations & Certifications: The mention of BBA certification for Profile 22 products and Secured by Design accreditation highlights a commitment to verifiable quality and security standards, which not all smaller local firms might possess or clearly advertise.

Comparison with National Chains e.g., Anglian, Everest, Safestyle UK:

Reach & Brand Recognition: National chains have far greater brand recognition and a nationwide presence. This might appeal to customers who prioritize a widely known name or are located outside Kingfisher’s service area.
Marketing & Scale: National players often have larger marketing budgets and economies of scale, which can sometimes translate to frequent sales or more varied financing options.
Standardization vs. Personalization: While national chains offer consistent quality, their processes can sometimes feel less personalized than a dedicated regional specialist like Kingfisher Windows.
Pricing: National chains can sometimes be perceived as more expensive, though they also run frequent promotions. Kingfisher’s testimonials suggest they can be significantly more cost-effective for similar quality.
Aftercare Network: National companies have a larger network for servicing warranties across the country, which might be a consideration for some, though Kingfisher’s focus on comprehensive aftercare is strong within its region.

Comparison with Smaller Local Installers/Tradesmen:

Professionalism & Structure: Kingfisher Windows presents a highly professional, structured approach e.g., detailed “Our Process,” dedicated showroom, multiple contact methods. Smaller, independent tradesmen might offer excellent craftsmanship but sometimes lack the same level of formalized customer service, comprehensive guarantees, or visible accreditations.
Product Range: Kingfisher offers a wide, curated range of uPVC and aluminium products, leveraging specific system manufacturers. Very small local installers might have a more limited selection or less emphasis on specific premium brands like Stellar Aluminium.
Manufacturing Capability: Kingfisher’s implied manufacturing capability gives them a potential edge over installers who solely buy in products, possibly allowing for more control over lead times and customisation.
Scale of Projects: Kingfisher appears equipped for larger projects commercial, full home renovations, whereas very small outfits might be better suited for single window replacements or minor jobs.

Overall Position:

Kingfisherwindows.co.uk seems to occupy a strong middle ground: larger and more professional than a typical small local outfit, with manufacturing capabilities and robust customer service, yet more localized and potentially more competitively priced than the national giants.

For homeowners within their Yorkshire service area, their blend of experience, quality products, and customer-centric approach positions them as a very strong contender against both ends of the market spectrum.

How to Cancel Kingfisherwindows.co.uk Order General Information

While the Kingfisherwindows.co.uk website doesn’t have a specific “cancel order” section or explicit cancellation policy detailed on its main pages, understanding how order cancellations generally work in the home improvement industry is crucial.

Since windows, doors, and conservatories are custom-made and installed, their cancellation policies differ significantly from off-the-shelf products.

Understanding the Nature of the Order

Custom-Made Products: Most windows, doors, and conservatories are manufactured to specific measurements and designs for each customer’s property. This means they are not standard, resellable items.
Services Rendered: An order typically involves not just product supply but also design consultation, surveying, manufacturing, and installation services.

General Industry Practices for Cancellation:

Cooling-Off Period Consumer Contracts Regulations:
- For contracts agreed upon off-premises e.g., in your home, at a show, or online, UK consumer law generally grants a 14-day “cooling-off period” during which you can cancel without penalty. This period starts from the day after you receive confirmation of the contract.
- However, there are important exceptions: if you explicitly request that the company begins services like a survey or manufacturing within this 14-day period, and you then cancel, you may be liable to pay for the services already performed or for products already manufactured.
- Kingfisher’s “Initial Visit” and “Survey” might fall under “services already performed” if requested within the cooling-off period.
After the Cooling-Off Period or for Custom Orders:
- Once the cooling-off period has passed, or if the order is for highly customized goods where manufacturing has commenced, cancellation typically becomes more complex and may incur significant charges.
- Companies like Kingfisher Windows will likely have terms and conditions that outline their cancellation policy for bespoke items. These terms will detail any fees or penalties if you cancel after a certain stage e.g., after the survey is completed, after manufacturing has begun, or after materials have been ordered.
- Common Cancellation Fees: These can range from a percentage of the total order value to cover administrative costs, design work, and survey expenses, up to the full cost of any custom-made components that cannot be resold.

How to Initiate a Cancellation with Kingfisherwindows.co.uk:

Given the above, if you need to cancel an order with Kingfisherwindows.co.uk, you should:

Act Immediately: The sooner you act, the less likely you are to incur substantial charges, especially if you are within the 14-day cooling-off period.
Contact Them Directly and in Writing:
- Phone: Call their customer service number 0800 58 59 45 to speak directly with someone and explain your situation.
- Email: Follow up any phone conversation with an email to [email protected]. A written record of your cancellation request is vital for your protection. State clearly that you wish to cancel your order, providing your order number and full contact details.
- Retain Proof: Keep copies of all correspondence.
Refer to Your Contract/Terms: Review the contract you signed with Kingfisher Windows. It should contain the specific terms and conditions regarding cancellations, deposits, and any associated fees. This document will be your primary guide.
Discuss Potential Charges: Be prepared to discuss any charges that may apply, especially if custom manufacturing has begun. Companies are typically entitled to recover costs for work already done or materials purchased for a bespoke order.

It is always advisable to understand the cancellation policy before signing any contract for home improvement work involving custom products.

Frequently Asked Questions

What services does Kingfisherwindows.co.uk offer?

Kingfisherwindows.co.uk specializes in the manufacturing and installation of a wide range of home improvement products including uPVC and aluminium windows, various types of doors uPVC, composite, aluminium, bi-fold, and conservatories including orangeries and different roof options. They cater to homeowners, trade professionals, and commercial clients.

Where is Kingfisherwindows.co.uk located and what areas do they serve?

Kingfisherwindows.co.uk is based in Yorkshire, UK.

They primarily serve areas across Yorkshire, including Bradford, Leeds, Halifax, Doncaster, Barnsley, and Castleford.

How long has Kingfisherwindows.co.uk been in business?

Kingfisherwindows.co.uk proudly states they have over 30 years of experience in the industry, indicating a long-standing presence and established expertise.

What types of windows does Kingfisherwindows.co.uk offer?

They offer a diverse range of windows, including uPVC Casement, French Casement, Tilt & Turn, Flush Casement, Sliding Sash, Bow & Bay, Georgian, Aluminium, Stellar Aluminium, Fully Reversible Windows, and Secondary Glazing.

Does Kingfisherwindows.co.uk offer aluminium windows?

Yes, Kingfisherwindows.co.uk offers aluminium windows, including their award-winning Stellar Aluminium Range, which is highlighted for its slim profiles and energy efficiency.

Are Kingfisherwindows.co.uk’s products energy efficient?

Yes, the website highlights that their Stellar Aluminium products are designed to reduce energy bills, and their Profile 22 uPVC products offer “unrivalled standards of heat retention.”

Are Kingfisherwindows.co.uk’s products secure?

Yes, their Profile 22 uPVC products are “Secured by Design” certified, which means they have been tested and approved to the police preferred standard of security.

How can I get a quote from Kingfisherwindows.co.uk?

You can get a quote by using their online “Get A Quote” tool, the “Composite Door Designer” for doors, or by filling out their online contact form.

You can also call them directly on 0800 58 59 45 or email [email protected]. Stanray.com Reviews

Does Kingfisherwindows.co.uk have a showroom?

Yes, Kingfisherwindows.co.uk has a showroom where you can visit and view their wide range of products in person.

What is the process for getting new windows/doors installed by Kingfisherwindows.co.uk?

Their process typically involves an initial home visit to discuss requirements and take measurements, followed by a detailed survey, confirmation of the order, professional installation, and finally, payment.

Does Kingfisherwindows.co.uk offer conservatories?

Yes, they offer various conservatory options, including traditional conservatories, orangeries, and different roof types such as glass conservatory roofs, tiled conservatory roofs, Livinroof, Ultrasky Lanterns, and Ultraroof by Ultraframe.

What kind of customer service can I expect from Kingfisherwindows.co.uk?

Based on website testimonials, customers can expect professional, efficient, and friendly service, with an emphasis on tidiness during installation and a “no hard sell” approach from sales representatives. They also offer a comprehensive aftercare service.

Does Kingfisherwindows.co.uk offer financing options?

The website does not explicitly detail specific financing options like interest-free credit on its main pages.

It’s best to discuss payment terms and any available financing directly with their sales team during the quote process.

Are the uPVC products from Kingfisherwindows.co.uk environmentally friendly?

Yes, the website states that their uPVC products feature a profile that is “100% recyclable,” highlighting their commitment to sustainable and eco-friendly home improvements.

What accreditations does Kingfisherwindows.co.uk hold?

Their Profile 22 uPVC products are BBA Certified British Board of Agrément, and they also meet the Secured by Design standard for security.

How do Kingfisherwindows.co.uk’s prices compare to competitors?

The website claims to be “Competitively Priced,” striving to offer premium home improvements affordably.

One testimonial suggests their pricing was significantly lower than a large national competitor. Bostonseeds.com Reviews

Can I design my own composite door on their website?

Yes, Kingfisherwindows.co.uk provides a “Composite Door Designer” tool on their website, allowing you to customize your door and receive a price.

What kind of guarantee or warranty does Kingfisherwindows.co.uk offer?

While specific terms are not detailed on the homepage, they state, “We offer a comprehensive aftercare service to give the peace of mind that our products will last,” implying a warranty or guarantee on their products and installation.

It’s recommended to inquire about the full terms during the quoting process.

How do I contact Kingfisherwindows.co.uk for after-sales support?

For any after-sales support, you would typically use their main contact methods: phone 0800 58 59 45 or email [email protected], referring to their commitment to comprehensive aftercare.

Can I cancel an order with Kingfisherwindows.co.uk?

Order cancellation policies for custom-made home improvement products typically involve specific terms. It’s crucial to refer to the contract you signed.

Generally, there’s a 14-day cooling-off period for off-premises contracts, but charges may apply for services already rendered or manufacturing commenced after this period.

Contact Kingfisher Windows directly and in writing immediately if you need to cancel.

Kingfisherwindows.co.uk Reviews