Is Surfshark VPN Trustworthy? Your Honest Guide

Trying to figure out if a VPN service like Surfshark is truly trustworthy can feel like a maze, right? You want to protect your online activity, but how do you know if the tool you’re using is actually doing its job and not secretly compromising your privacy? Well, after checking out what’s really happening with Surfshark, I can tell you that yes, Surfshark VPN is generally considered trustworthy and safe to use. It’s built on strong security features, a transparent no-logs policy, and has gone through independent audits to back up its claims.

Now, that’s the quick answer. But sticking around will give you the full picture of why so many people, myself included, feel confident recommending it. We’ll break down everything from their privacy policy to their security tech and even what people on Reddit are saying, so you can make an informed decision about whether Surfshark is the right choice for your digital privacy. Let’s get into the details and see if Surfshark truly stands up to the hype and delivers on its promises for a secure, private, and reliable online experience.

What Makes a VPN Trustworthy? Laying the Groundwork

Before we zero in on Surfshark, let’s talk about what makes any VPN a good, trustworthy choice. It’s not just about hiding your IP address. there are some key pillars that really define a reliable VPN service:

• A Solid No-Logs Policy: This is probably the most crucial thing. A truly trustworthy VPN shouldn’t collect or store any data about your online activities, like your browsing history, what you download, or even your connection timestamps. If they don’t have it, they can’t hand it over to anyone, even if asked.
• Independent Audits: It’s one thing for a company to say they have a no-logs policy or top-notch security, but it’s another for a respected third-party firm to verify it. These audits add a huge layer of credibility.
• Secure Jurisdiction: Where a VPN company is based matters because different countries have different data retention laws and alliances like the “Five Eyes” or “Nine Eyes” intelligence-sharing groups. A company in a privacy-friendly location often offers more peace of mind.
• Robust Security Features: We’re talking about strong encryption, modern VPN protocols, and essential features like a kill switch that protects your data if the VPN connection drops.
• Transparency: A VPN provider should be open about its practices, what data it collects even minimal operational data, and how it handles legal requests.

These are the benchmarks we’ll use to evaluate Surfshark.

Surfshark’s No-Logs Policy: Do They Keep Your Data?

One of the biggest questions people have, especially when they ask “is Surfshark VPN safe to use,” is whether the company truly keeps its promise not to log your online activity. Good news here: Surfshark has a strict no-logs policy. This means they don’t monitor, track, or store what you do online, including your visited IP addresses, browsing history, session information, used bandwidth, or network traffic. They even explicitly state this in their terms of service.

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To back this up, Surfshark has invited independent auditors to scrutinize their claims. In 2023, and then again in June 2025, Deloitte, one of the “Big Four” auditing firms, conducted a comprehensive assurance report on Surfshark’s no-logs policy. The result? Deloitte confirmed that Surfshark’s IT systems and management of supporting operations are properly aligned with its no-logs policy. This second successful audit really strengthens their position, especially since the auditors looked into server configurations, deployment processes, and even interviewed staff to ensure consistent enforcement across all server types.

Plus, Surfshark uses RAM-only servers, which means all data is wiped with every server reboot, adding another layer of physical security to their no-logs promise. This ensures that even if a server were physically compromised, there would be no data to seize.

While some VPNs might store some connection data for a short period to prevent abuse or improve performance, Surfshark states they don’t permanently store user IP addresses. They might keep them for a maximum of 15 minutes after a session, but this data is insufficient to track you without other usage information, which they don’t log.

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Where Is Surfshark Based? Jurisdiction Matters

You might be wondering about Surfshark’s home base and how that impacts its trustworthiness. Surfshark is currently headquartered in the Netherlands. This is a detail that sometimes raises questions because the Netherlands is part of the “Nine Eyes” intelligence-sharing alliance.

Now, a country being part of an intelligence alliance generally means that, under certain legal circumstances, a VPN provider could potentially be compelled to hand over user data if they were logging it. However, Surfshark’s strong and repeatedly audited no-logs policy is designed to mitigate this concern. If they truly don’t have logs of your online activities, there’s simply nothing for them to hand over, regardless of the jurisdiction. This is why a verified no-logs policy becomes even more critical for a VPN based in such a region.

The company was founded in 2018, initially in the British Virgin Islands, which is known for its privacy-friendly laws. Their move to the Netherlands occurred later, and since then, their commitment to privacy through technical measures and independent audits has been paramount to reassure users.

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Diving Into Surfshark’s Security Features

When it comes to answering “is Surfshark VPN safe and secure,” the features they offer are a huge part of the equation. Surfshark doesn’t just rely on its no-logs policy. it packs a punch with industry-leading security tools.

• Strong Encryption: Surfshark uses AES-256-GCM encryption, which is the same “military-grade” standard used by governments and financial institutions. This makes your data virtually impenetrable. For those using the WireGuard protocol, they use ChaCha20 encryption.
• Modern VPN Protocols: You get a choice of secure protocols:
  • WireGuard: Often the fastest and most modern protocol, offering excellent speeds without sacrificing security. Surfshark supports WireGuard across its apps.
  • OpenVPN: Considered a “gold standard” for its security and open-source nature.
  • IKEv2/IPSec: Great for mobile devices, providing fast and stable connections, especially when switching networks.
• Kill Switch: This is a crucial safety net. If your VPN connection unexpectedly drops, the kill switch immediately cuts off your internet access, preventing your real IP address or unencrypted data from leaking out.
• CleanWeb: Say goodbye to annoying ads, trackers, and malicious websites. CleanWeb blocks them, improving your browsing experience and adding an extra layer of security against malware and phishing attempts.
• Bypasser Split Tunneling: This feature lets you choose which apps or websites use the VPN and which access the internet directly. It’s super handy if you need to access local services while keeping other activities private. Surfshark’s Bypasser also works on iOS and macOS, which isn’t always the case with other VPNs.
• MultiHop Double VPN: For those times when you want an extra layer of security, MultiHop routes your connection through two different VPN servers in different countries. This doubles your encryption and makes it even harder to trace your online activity. What’s neat is Surfshark’s “Dynamic MultiHop” lets you choose your own entry and exit server locations, offering more flexibility than some competitors.
• Camouflage Mode Obfuscation: This feature hides the fact that you’re even using a VPN, which is really useful in places where VPN use might be restricted or frowned upon. It makes your VPN traffic look like regular internet traffic.
• NoBorders Mode: If you’re in a restrictive network environment, NoBorders mode helps you bypass those restrictions to access the internet freely.
• DNS Leak Protection: Surfshark protects against DNS, IP, and WebRTC leaks, ensuring your online activities remain private and your actual location isn’t revealed.

Beyond these core VPN features, Surfshark also offers an Antivirus, Alternative ID to generate a new online identity, and Everlink technology for connection stability in its bundled plans, making it a more comprehensive cybersecurity solution.

Independent Audits and Verifications: Proof in the Pudding?

When you’re trying to figure out if Surfshark is legitimate, you really want to see some proof, not just promises. This is where independent audits come in, and Surfshark has been pretty proactive here.

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As we touched on earlier, the big one is the Deloitte audit of their no-logs policy. This wasn’t a one-time thing. they had it verified in 2023 and then again in June 2025. Deloitte meticulously examined Surfshark’s IT systems, server configurations including standard, static, and multiport VPN servers, deployment processes, and even interviewed staff to confirm that Surfshark’s practices truly align with their “no-logs” claims. The successful completion of these audits provides strong, factual evidence that Surfshark operates with high privacy standards and does not track user activity.

But that’s not all. Back in 2018, Surfshark also had its browser extensions independently audited by Cure53. This respected code security firm performed a full review of the extensions’ software code and their functionality, and they passed with flying colors. This is pretty significant because browser VPN solutions sometimes get a bad rap for security, so having this external verification helps build trust.

These audits are a clear indication that Surfshark is committed to transparency and is willing to put its services to the test by reputable third parties. This kind of independent verification is a crucial pillar of trust in the VPN industry.

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Performance and Reliability: Is Surfshark Consistent?

You’re probably thinking, “it’s secure, but is Surfshark VPN reliable for daily use?” No one wants a VPN that constantly drops connections or slows down their internet to a crawl.

From what I’ve seen, Surfshark generally delivers fast and reliable performance. Many tests show that it maintains good speeds, even when connecting to distant servers. While all VPNs introduce some speed loss due to encryption and data routing, Surfshark has consistently performed well in speed tests. For instance, in 2025 tests, Surfshark registered a speed loss of around 21%, which is competitive with other top-tier VPNs. Some comparisons even show Surfshark offering consistently faster speeds than ExpressVPN in certain locations.

It boasts a substantial server network, with over 3,200 servers spread across 100 countries. This broad coverage means you’re likely to find a nearby server for optimal speeds and can easily access content from various regions.

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• Streaming: Surfshark is a great VPN for streaming. It’s known for its ability to unblock popular streaming services like Netflix including various regional libraries, HBO Max, BBC iPlayer, and Amazon Prime Video. This makes it a solid choice if you want to access content that’s geo-restricted.
• Torrenting: For P2P file sharing, Surfshark is also a strong contender. It offers P2P-optimized servers and the WireGuard protocol delivers excellent speeds for quick and safe downloads. Its no-logs policy and robust security features like the kill switch are big positives for torrenters.
• Gaming: While it doesn’t have dedicated gaming servers, its regular servers usually provide stable connections without significant lag or performance issues, making it suitable for secure online gaming.

So, if you’re asking “is Surfshark good VPN” in terms of performance, the answer is usually yes. It handles demanding online activities quite well.

Pricing and Value: Getting Your Money’s Worth

Now, let’s talk about the cost, because even the most trustworthy VPN isn’t useful if it breaks the bank. One of Surfshark’s biggest appeals is its affordability and excellent value, especially for long-term plans. It’s often cited as one of the most budget-friendly premium VPNs out there.

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While the monthly plans might seem a bit pricier compared to longer commitments, signing up for a one-year or, even better, a two-year plan dramatically reduces the monthly cost. For instance, you could see prices as low as $1.99-$2.49 per month for a two-year plan, which is significantly cheaper than many competitors like ExpressVPN and NordVPN though NordVPN’s monthly plans can be cheaper.

A standout feature that adds immense value, particularly for families or those with many gadgets, is unlimited simultaneous connections. You can protect all your devices and those of your household members under a single subscription, which is a rare perk among top-tier VPNs.

Surfshark also offers a 30-day money-back guarantee, allowing you to try out the service risk-free. This shows confidence in their product and gives you a chance to test it extensively before committing. There’s also often a 7-day free trial available for mobile devices.

While Surfshark did have a renewal price increase in 2025, it still offers strong value given the range of features and solid performance it provides, often being cheaper than rivals like ExpressVPN and NordVPN for long-term subscriptions. They also offer various bundles like Surfshark One and Surfshark One+ which include additional features like antivirus, identity theft protection, and a secure search engine, providing an all-in-one cybersecurity solution.

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What About Privacy Concerns or Past Incidents?

When asking “is Surfshark trustworthy,” it’s natural to look for any red flags or past issues. Overall, Surfshark has maintained a pretty clean record, especially concerning data breaches or significant privacy scandals.

As for the jurisdiction in the Netherlands, as mentioned before, being part of the Nine Eyes alliance is a common concern for privacy advocates. However, Surfshark’s repeated independent audits of its no-logs policy are designed specifically to counteract this. If a VPN truly doesn’t keep logs, then the jurisdiction’s data retention laws become less relevant because there’s no data for authorities to request.

Some older discussions, possibly on platforms like Reddit where people often ask “is surfshark vpn safe reddit” or “is surfshark trustworthy reddit”, might bring up concerns about any VPN’s data retention if it’s in an intelligence-sharing country. But the consistent auditing by Deloitte provides significant reassurance that Surfshark is holding up its end of the bargain. Independent reviews also highlight that while they are based in the Netherlands, their strict no-logs policy is consistently verified.

It’s also worth noting that Surfshark operates a warrant canary, which is a statement that would be regularly updated to confirm they haven’t received any secret warrants or government demands for user data. If the canary isn’t updated, it signals a potential issue. This adds another layer of transparency. Unlocking the Power of Surfshark VPN DNS Servers: Your Guide to a Faster, More Private Internet

Forbes reported in 2022 that 147 countries requested user data from Surfshark, but no user data was given out, reinforcing their no-logs commitment. This is a strong indicator of their dedication to user privacy, even when faced with requests.

Is Surfshark VPN Legit? Beyond Trustworthiness

Beyond just being trustworthy in terms of privacy, the question “is Surfshark VPN legit” often refers to its overall standing as a business and service. And the answer is a resounding yes.

Surfshark has quickly grown into a major player in the VPN market since its launch in 2018, competing directly with industry giants like NordVPN and ExpressVPN. This growth and market presence speak to its legitimacy as a reputable company. It has been recognized by various tech publications like Tom’s Guide, TechRadar, and CNET for its performance, features, and value. The Financial Times even listed Surfshark among its fastest-growing companies in Europe.

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Their commitment to customer support, offering 24/7 assistance, and their clear money-back guarantee also contribute to their legitimate business practices. When you compare Surfshark against other top VPNs, it consistently stands out for its strong feature set, reliable performance, and competitive pricing, cementing its place as a legitimate and highly-regarded VPN provider.

Frequently Asked Questions

Is Surfshark VPN safe to use for banking?

Yes, Surfshark VPN is safe to use for banking. It employs industry-standard AES-256-GCM encryption, which is the same level of security used by financial institutions, ensuring your sensitive data is protected. Combined with a strict, audited no-logs policy, a kill switch, and protection against DNS leaks, your online banking activities remain private and secure.

Does Surfshark work with Netflix and other streaming services?

Yes, Surfshark is highly effective at unblocking Netflix and many other popular streaming services. It performs reliably across various regional libraries of Netflix like the US, UK, Canada, Japan, as well as services such as HBO Max, BBC iPlayer, Hulu, and Amazon Prime Video. This makes it an excellent choice for streamers looking to access geo-restricted content.

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Is Surfshark better than NordVPN or ExpressVPN?

When comparing Surfshark to NordVPN and ExpressVPN, it’s a bit nuanced. Surfshark often stands out for its affordability especially on long-term plans and its unique offering of unlimited simultaneous connections. NordVPN generally has a larger server network and can offer slightly faster speeds in some tests, while ExpressVPN is known for its strong privacy initiatives and being based in a privacy-friendly jurisdiction British Virgin Islands. However, Surfshark is often faster than ExpressVPN in speed tests and offers more features for a lower price. Ultimately, Surfshark provides a fantastic balance of features, security, and value that makes it a strong contender against both.

Does Surfshark keep logs of my activities?

No, Surfshark has a strict no-logs policy, meaning it does not monitor, track, or store any information about your online activities, browsing history, or connection details. This policy has been independently audited and verified multiple times by Deloitte, a “Big Four” auditing firm, providing strong evidence of its commitment to user privacy.

Is the Surfshark browser extension safe?

Yes, Surfshark’s browser extensions for Chrome and Firefox are considered safe. They underwent an independent security audit by Cure53 in 2018, a respected firm that specializes in code security and penetration testing. The audit confirmed the robust security of these extensions, addressing common concerns about browser-based VPN solutions.

Can I use Surfshark on multiple devices?

Absolutely! One of Surfshark’s most compelling features is that it allows for unlimited simultaneous connections. This means you can install and use Surfshark on as many devices as you own phones, laptops, tablets, smart TVs, routers, etc. with just one subscription, making it a highly cost-effective option for individuals and families.

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