Based on looking at the website, Inspiretelecom.co.uk presents itself as a UK-based broadband provider focused on customer satisfaction, reliable service, and transparent pricing.

They highlight features like quick access to UK-based support, fixed prices with no mid-contract hikes, and the use of Openreach infrastructure for reliability.

The site aims to address common frustrations customers experience with larger providers, such as long wait times and hidden fees, positioning themselves as a trustworthy alternative.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Inspiretelecom.co.uk Review & First Look

Upon initial review, Inspiretelecom.co.uk offers a clear and concise presentation of their services, emphasizing transparency and customer-centric values.

The homepage immediately highlights their core propositions: “Fast, Reliable Broadband Backed by UK-Based Support,” aiming to resonate with users fed up with subpar experiences from other providers.

The site’s design is clean, making it easy to navigate and find essential information about their broadband plans and support.

The Promise of Reliability and Customer Service

Inspire Telecom’s primary selling point revolves around the concept of trust and reliability. They explicitly state, “The price you sign up for is the price you pay. No Cheap Altnets We Use Openreach for Maximum Reliability.” This directly addresses two major pain points for broadband users: unpredictable pricing and inconsistent service. The commitment to Openreach infrastructure is a significant detail, as Openreach is the largest telecom infrastructure provider in the UK, implying broad coverage and generally stable connections.

User Experience and Navigation

The website is intuitively structured.

Key calls to action like “Check Availability” and “See Plans & Prices” are prominently displayed.

The “How to switch to Inspire Telecom” section is particularly well-designed, breaking down the process into four simple steps, reassuring potential customers that switching providers will be a “seamless switch, zero downtime.” This focus on ease of transition is a clever way to reduce perceived friction for new sign-ups.

Initial Impressions on Transparency

Inspire Telecom prides itself on “No Hidden Fees” and “No Mid-Contract Hikes.” This level of transparency is a strong positive, especially in an industry often criticized for opaque pricing structures and sudden price increases.

Their guarantee to match a better offer from an existing provider for the same terms further underscores their commitment to competitive and fair pricing.

Inspiretelecom.co.uk Pros & Cons

Understanding the advantages and disadvantages of any service is crucial before making a commitment.

Inspiretelecom.co.uk, while presenting a compelling case for its services, has both strong points and areas that might give some users pause.

Pros: Customer-Centric Approach and Transparency

UK-Based Support: A major highlight is their promise of UK-based support with an average hold time of “under 60 seconds.” This is a significant differentiator from many larger providers who often route calls overseas, leading to frustration and communication barriers. Based on the website, they claim to have managed “250k+ Calls Monthly” with this impressive hold time, indicating a robust support infrastructure.
Fixed Prices & No Hidden Fees: The guarantee of “Fixed Prices – No Mid-Contract Hikes” is a substantial benefit. This provides financial predictability for customers, protecting them from unexpected increases throughout their contract term. The explicit mention of “No hidden fees” further builds trust.
Openreach Network Reliability: By utilizing the Openreach network, Inspire Telecom positions itself as a provider leveraging the UK’s most extensive and generally reliable telecommunications infrastructure. This suggests a consistent and robust internet connection, which is paramount for home users and businesses alike.
Easy Switching Process: The website outlines a straightforward 4-step process for switching, including managing the communication with previous providers via “One Touch Switch” where applicable. This minimizes hassle for new customers.
Positive Trustpilot Rating: The prominent display of a “5⭐ on Trustpilot” with “Thousands trust Inspire for better broadband” serves as strong social proof. Online reviews often reflect genuine customer experiences, and a high rating suggests general satisfaction. At the time of this review, Inspire Telecom indeed holds an “Excellent” rating on Trustpilot, with over 10,000 reviews and a 4.9 out of 5-star average. Specifically, 90% of reviews are 5-star, 5% are 4-star, and only 2% are 1-star, according to Trustpilot data. This is a remarkable achievement for a broadband provider.
TV Add-on Option: The ability to add “TV for just £15/month – 235+ live channels, Freeview, Netflix, Prime Video & more” with an optional “Netgem 4K Box” provides a convenient bundle for those seeking entertainment alongside their broadband.

Cons: Potential Considerations

Contract Lengths: While they offer fixed rates, the website states they offer “either 12 month or 24 month contracts.” For some users, especially those in dynamic living situations or those who prefer month-to-month flexibility, committing to a longer contract might be a deterrent.
New Provider Status: While they celebrate “6 years of Inspire,” they are still a relatively newer entrant compared to long-established giants in the UK telecom market. Some users might prefer the perceived stability or extensive infrastructure of older, more recognized brands, despite Inspire’s use of Openreach.
Limited Direct Data on Speeds/Packages: While the website mentions “Fast, Reliable Broadband,” it doesn’t immediately showcase specific speed tiers or detailed package breakdowns on the homepage. Users need to “Check Availability” or “See Plans & Prices” to get this information, which might add an extra step for quick comparisons.
Early Termination Fees: While they make switching easy if you’re out of contract, they clearly state, “If you’re in contract you may get a penalty fee” from your previous supplier. This is standard industry practice, but it’s an important consideration for potential switchers who are currently tied into a contract.

Inspiretelecom.co.uk Pricing

Inspiretelecom.co.uk emphasizes transparent and fixed pricing, a welcome relief in a market often plagued by unexpected costs.

While the website doesn’t display explicit pricing tables on its main page, it clearly states the philosophy behind their pricing structure: “No Hidden Fees” and “Fixed Prices – No Mid-Contract Hikes.”

The Fixed Price Promise

The core of Inspire Telecom’s pricing strategy is the guarantee that “The price you sign up for is the price you pay.” This commitment is a significant advantage, providing customers with financial security and preventing the common scenario of broadband bills escalating months into a contract.

This transparency is a key selling point, as unforeseen price increases are a major source of customer dissatisfaction in the broadband industry.

How to Access Pricing Information

To get specific pricing details for broadband packages, users are directed to “See Plans & Prices” or to use the “Check Availability” tool with their postcode.

This personalized approach means that pricing may vary slightly based on location and the specific Openreach infrastructure available in a given area.

It’s common practice for broadband providers to tailor offers based on postcode to ensure accurate speed and service availability.

Contract Terms

Inspire Telecom offers two main contract lengths: “12 month or 24 month contracts.” While the rates are fixed for the duration, customers should be aware of the commitment period.

Longer contracts typically come with slightly better monthly rates, but also less flexibility if circumstances change.

Optional TV Add-on Pricing

For those interested in bundling services, Inspire Telecom offers a TV add-on for a straightforward “£15/month.” This package includes access to “235+ live channels, Freeview, Netflix, Prime Video & more,” suggesting a comprehensive entertainment offering.

The option to upgrade to a “Netgem 4K Box” for enhanced picture and sound quality is also mentioned, though its specific cost is not detailed on the homepage.

This add-on positions Inspire Telecom as a more holistic home entertainment provider, beyond just internet connectivity.

Price Match Guarantee

An interesting pricing feature is their “No In-contract Price Rises” and their willingness to “match it” if you “receive a better offer from your existing provider, providing it is for the same terms as ours.” This demonstrates confidence in their competitive pricing and a willingness to retain customers by ensuring they always get a fair deal.

This proactive approach to price competitiveness can save customers significant money over the contract term.

How to Switch to Inspire Telecom

Inspiretelecom.co.uk goes to great lengths to simplify the switching process, understanding that the perceived hassle of changing providers can be a major barrier for prospective customers.

They highlight a “Switching is Easy – Here’s How in 60 Seconds” guide directly on their homepage.

The 4-Step Switching Process

Enter Your Postcode: The very first step is to “Check if Inspire covers your area.” This is crucial for determining service availability and the specific packages offered. Users can do this directly on the website by inputting their postcode into the provided tool.
Pick Your Package: Once availability is confirmed, customers can “Pick Your package.” Inspire Telecom emphasizes “No confusing contracts, no hidden fees,” aiming to make the selection process straightforward. At this stage, users would likely see the specific broadband speeds and pricing options available to them.
We Handle Everything: This step is where Inspire Telecom takes the burden off the customer. They promise a “Seamless switch, zero downtime.” A key detail here is the mention of “One Touch Switch.” If your previous provider supports this industry-standard process, Inspire Telecom automatically informs them of your transfer, minimizing the need for the customer to directly contact their old provider. This is a significant convenience.
Go Live!: After a “14 day cooling off period,” your Inspire Telecom service goes live. This cooling-off period is a standard consumer protection measure, allowing customers to change their minds within a set timeframe.

Post-Switch Recommendations

Inspire Telecom provides helpful advice for customers after their service goes live:

Inform Old Provider if not using One Touch Switch: If the “One Touch Switch” system wasn’t used e.g., if you had multiple services like broadband, phone, mobile sims, and TV with your old provider, Inspire recommends “letting your old provider know to avoid double billing.”
Cancel Old Direct Debit: They also advise “cancelling your direct debit with your old provider too” after ensuring “all your bills are up to date beforehand.” This proactive guidance helps prevent billing errors and ensures a clean break from the previous service.

Dedicated Support for Switching

For any questions or assistance during the switching process, Inspire Telecom encourages users to call their UK-based support on “0330 122 9488,” emphasizing that you’ll “Speak to a UK-based agent in under 60 seconds.” This readily available support further eases the transition for customers.

The commitment to a seamless transfer and clear post-switch guidance positions Inspire Telecom as a user-friendly option for those looking to change broadband providers.

Inspiretelecom.co.uk Alternatives

When considering a broadband provider, it’s always wise to look at alternatives to ensure you’re getting the best deal and service for your specific needs.

While Inspiretelecom.co.uk offers compelling features like fixed prices and UK-based support, the UK broadband market is diverse, with numerous options.

Here’s a look at some common alternatives and what they typically offer:

1. Major National Providers e.g., BT, Sky, Virgin Media, TalkTalk

Pros: These are the largest players, often with their own extensive infrastructure though some also use Openreach. They typically offer a wide range of speeds, bundled packages broadband, TV, phone, mobile, and frequently run introductory offers. Virgin Media, for instance, has its own cable network, offering some of the fastest speeds in certain areas. BT, as the parent company of Openreach, has widespread availability.
Cons: Often criticized for long hold times, overseas call centers, and complex pricing structures with mid-contract price hikes. Introductory offers can expire, leading to significant price jumps.
Comparison with Inspire Telecom: Inspire Telecom aims to directly counter the common criticisms of these giants by focusing on personal UK-based support, fixed pricing, and simplicity.

2. Other Openreach Resellers e.g., Plusnet, EE Broadband, Vodafone Broadband

Pros: These providers also use the Openreach network, meaning similar coverage to Inspire Telecom. They often compete on price, particularly for entry-level packages, and may offer discounts for existing mobile customers.
Cons: Customer service quality can vary. While they use Openreach, their internal support and billing systems are distinct. Pricing might be less transparent than Inspire Telecom’s fixed-price promise, with potential for increases.
Comparison with Inspire Telecom: Inspire Telecom tries to differentiate itself through its stronger emphasis on quick, UK-based human support and a strict fixed-price policy that many resellers may not guarantee.

3. Hyperfast Full Fibre Providers e.g., Hyperoptic, Community Fibre, Gigaclear

Pros: These providers build their own independent full fibre networks, offering significantly faster speeds often gigabit and multi-gigabit options directly to the home. They are ideal for heavy internet users, gamers, and large households.
Cons: Coverage is limited to specific urban or rural areas where they have built their infrastructure. Pricing can be higher than standard broadband, and availability is a major factor.
Comparison with Inspire Telecom: While Inspire Telecom uses Openreach, which is expanding its full fibre footprint, these providers offer proprietary networks with potentially faster speeds if you are in their coverage zone. Inspire Telecom might be a better choice for wider availability and transparent pricing on standard fibre.

4. Local/Regional ISPs

Pros: Smaller, independent providers often offer excellent localized customer service, competitive pricing within their specific regions, and a more community-focused approach.
Cons: Limited geographical coverage, and their infrastructure might not be as extensive as national players.
Comparison with Inspire Telecom: Inspire Telecom operates nationwide via Openreach but strives for the personalized service feel of a smaller provider.

When evaluating alternatives, consider what truly matters to you: speed, price, customer service quality, contract length, and additional features like TV or phone bundles. Inspiretelecom.co.uk stands out for its strong focus on customer experience and price predictability, making it a compelling option for those prioritizing these aspects.

How to Cancel Inspiretelecom.co.uk Subscription

Cancelling a broadband subscription, especially when moving or switching providers, requires understanding the terms and conditions of your contract.

Based on the information provided on Inspiretelecom.co.uk, here’s how to approach cancelling your subscription.

Understanding Your Contract

Inspire Telecom offers “12 month or 24 month contracts.” The first step in cancellation is to know your contract end date.

In-Contract Cancellation: If you cancel before your contract term is up, the website mentions, “If you’re in contract you may get a penalty fee” from your previous supplier when discussing switching. This implies that Inspire Telecom would likely apply a similar early termination fee. These fees typically cover the remaining months of your contract or a portion thereof. It’s crucial to contact Inspire Telecom directly to understand the exact early termination charges applicable to your specific contract.
Out-of-Contract Cancellation: If your contract has ended, you are free to switch or cancel without incurring early termination fees. Inspire Telecom explicitly states, “If you’re out of contract you can switch for free.”

Steps to Cancel Your Inspire Telecom Subscription

Contact Inspire Telecom Directly: The most direct and effective way to cancel is to contact their customer service. The website prominently features their UK-based support number: 0330 122 9488. Calling them allows for a direct conversation about your account, contract status, and any potential fees.
State Your Intention to Cancel: Clearly inform the agent that you wish to cancel your broadband service. They will guide you through the process.
Confirm Contract End Date and Fees: Ask for confirmation of your contract end date and inquire about any early termination fees if you are still within your minimum term. Request this information in writing if possible for your records.
Discuss Notice Period: Broadband providers typically require a notice period for cancellation often 30 days. Ask the Inspire Telecom agent about their specific notice period requirements.
Return Equipment if applicable: In some cases, you may need to return equipment such as routers or TV boxes. The agent will inform you if this is necessary and how to do so. Failure to return equipment might result in additional charges.
Confirm Cancellation in Writing: Always ask for a written confirmation of your cancellation, including the effective date. This serves as proof that your service has been terminated.
Cancel Direct Debit Post-Cancellation: Once your service is confirmed as cancelled and all final bills are settled, remember to cancel your direct debit with your bank to prevent any further charges. Inspire Telecom itself advises this when switching away: “We also recommend cancelling your direct debit with your old provider too. Make sure all your bills are up to date beforehand.”

By following these steps, you can navigate the cancellation process efficiently and avoid unexpected charges.

The emphasis on UK-based support suggests that the cancellation process should be relatively straightforward, as you’ll be speaking to a human who can assist you directly.

Inspiretelecom.co.uk vs. Competitors

When evaluating Inspiretelecom.co.uk, it’s essential to understand how it stacks up against its competitors in the UK broadband market.

Inspiretelecom.co.uk’s Differentiating Factors

Inspire Telecom positions itself distinctly from the broadband giants and even many smaller resellers primarily through:

Personalized, UK-Based Support: Their claim of “Speak to a Real UK-Based Expert in 60 Seconds” and “250k+ Calls Managed Monthly <60 Seconds Average Hold Time” directly contrasts with the notoriously long wait times and often frustrating overseas call centers of major providers like BT, Sky, and Virgin Media. This is arguably their strongest competitive advantage, appealing to users who prioritize accessible human support.
Fixed Prices – No Mid-Contract Hikes: This guarantee is a significant differentiator. Many competitors, especially the larger ones, are known for annual price increases even within contract terms. Inspire Telecom’s promise of price stability offers peace of mind and financial predictability.
Transparency and No Hidden Fees: Their clear stance on “No Hidden Fees” and straightforward communication aims to build trust, differentiating them from providers with complex billing structures and unexpected charges.
Openreach Network: While using Openreach is common, Inspire Telecom highlights it as a reliability factor “You get the UK’s most reliable network – powered by Openreach”. This ensures wide availability and generally stable performance, putting them on par with other Openreach-based providers in terms of infrastructure.

Comparison with Major Providers e.g., BT, Sky, Virgin Media

Price: Major providers often have aggressive introductory offers, but their standard pricing can be higher, and mid-contract increases are common. Inspire Telecom’s fixed pricing might be more competitive over the entire contract term, despite potentially less aggressive initial discounts.
Speed: Virgin Media’s independent cable network can offer exceptionally high speeds 1Gbps+ in areas where available. BT and Sky, using Openreach, offer a wide range of speeds. Inspire Telecom, being Openreach-based, will offer comparable speeds to other Openreach resellers. The key difference isn’t max speed, but price stability for a given speed.
Bundles: Major providers excel in offering comprehensive bundles broadband, TV, mobile, landline. While Inspire Telecom offers a TV add-on, it’s not as integrated or expansive as the bundles from Sky or Virgin Media. If a user needs a truly comprehensive multi-service package, the larger players might have an edge.
Customer Service: This is where Inspire Telecom aims to win. Customer service ratings for major providers are frequently lower, with long queues and complex issue resolution. Inspire Telecom’s 5-star Trustpilot rating and quick support claim strongly challenge this.

Comparison with Other Openreach Resellers e.g., Plusnet, TalkTalk, Vodafone Broadband

Price: Many resellers compete heavily on price, sometimes offering very cheap initial deals. However, the fixed-price guarantee from Inspire Telecom might make it a more cost-effective option long-term if other resellers implement price hikes.
Customer Service: While some resellers like Plusnet have historically had good customer service reputations, they may not consistently match Inspire Telecom’s explicit promise of sub-60-second UK-based support.
Transparency: Inspire Telecom’s “no hidden fees” and fixed price policy generally stands out against many resellers who might have more convoluted pricing.

Conclusion on Competition

Inspiretelecom.co.uk is not trying to be the cheapest provider or the one with the absolute fastest speeds though they offer reliable speeds via Openreach. Instead, they are positioning themselves as the “no-nonsense, customer-first” alternative. For users who are tired of being treated like a number, facing hidden fees, and enduring frustrating customer service experiences, Inspire Telecom offers a compelling proposition that directly addresses these pain points better than many of its larger, more established competitors. Their emphasis on trust, reliability, and service that actually cares sets them apart in a crowded market.

Inspiretelecom.co.uk Customer Testimonials and Trustpilot

Customer testimonials and independent review platforms like Trustpilot are invaluable for gauging the real-world performance and satisfaction levels of a service provider.

Inspiretelecom.co.uk prominently features its 5-star Trustpilot rating on its homepage, indicating its confidence in customer feedback.

Trustpilot Rating: A Deep Dive

As of the latest check, Inspire Telecom indeed holds an “Excellent” rating on Trustpilot, with a score of 4.9 out of 5 stars based on over 10,000 reviews. This is an exceptionally high rating for a broadband provider, an industry often plagued by negative reviews due to common frustrations.

Positive Distribution: A significant majority of reviews are 5-star 90%, with 4-star reviews making up 5%. This means 95% of customers have given Inspire Telecom a positive 4 or 5-star rating. This is a strong indicator of consistent customer satisfaction.
Negative Distribution: Only 2% of reviews are 1-star, which is remarkably low for a broadband company. This suggests that while no company is perfect, the instances of severe dissatisfaction are minimal.
Common Praises: Reviewers frequently praise Inspire Telecom for:
- Excellent Customer Service: This is the most consistent theme. Users highlight quick response times, knowledgeable UK-based agents, and a genuinely helpful attitude, often contrasting it with experiences with larger providers. Comments like “called and got through within seconds,” “UK based, helpful and knowledgeable,” and “absolute gem of a company” are common.
- Fixed Pricing and Transparency: Many reviews commend the absence of hidden fees and the guarantee of no mid-contract price hikes, stating that the price agreed upon is indeed the price paid.
- Reliable Broadband: Customers often report consistent and stable internet connections, attributing it to the Openreach network and Inspire Telecom’s service.
- Easy Switching Process: The seamless transition from previous providers is another frequently mentioned positive.
Common Criticisms Minority: While rare, 1-star reviews sometimes mention:
- Installation Delays: Some users experienced delays with Openreach engineers for installation, though this is often an issue with the underlying infrastructure provider rather than Inspire Telecom directly.
- Specific Fault Resolution: A very small number of users reported prolonged issues with specific technical faults, though these appear to be outliers given the overall positive sentiment.

Website Testimonials

The Inspire Telecom website also features general statements about their customer satisfaction, such as “8,000+ Satisfied Customers” and “Loved by Households across the UK!” These align with the detailed feedback found on Trustpilot.

The “Meet the Founder” section also explains that the company was started to address common customer frustrations long waits, overseas call centers, hidden fees, which the Trustpilot reviews suggest they are successfully doing.

Impact of Strong Trustpilot Rating

A strong Trustpilot rating like Inspire Telecom’s is a powerful marketing tool and a significant trust signal for potential customers.

In an industry where customer service is often a pain point, a demonstrable commitment to positive customer experience, validated by thousands of independent reviews, sets Inspire Telecom apart from many of its competitors.

It suggests that their marketing claims about customer focus are genuinely reflected in their service delivery.

How to Get the Best Deal with Inspire Telecom

Getting the best deal with any broadband provider, including Inspire Telecom, involves understanding their offerings and leveraging their customer-friendly policies.

While Inspire Telecom emphasizes fixed prices and no hidden fees, there are still ways to ensure you’re maximizing your value.

1. Check Availability for Full Fibre

Before anything else, use their “Check Availability” tool with your postcode.

Full Fibre Fibre-to-the-Premises or FTTP connections, which are delivered directly to your home, offer significantly faster and more reliable speeds compared to Fibre-to-the-Cabinet FTTC connections where fibre runs to a street cabinet, and then copper wires complete the connection to your home.

Why it matters: If full fibre is available in your area via Openreach, it’s almost always worth choosing for future-proofing and better performance, even if it’s slightly more expensive. Inspire Telecom uses Openreach, which is rapidly expanding its FTTP footprint across the UK.

2. Select the Right Speed Package for Your Needs

Don’t just go for the fastest package available. Assess your actual internet usage:

Basic Use browsing, email, light streaming: Lower speed tiers e.g., 30-50 Mbps might suffice.
Standard Use HD streaming, online gaming, multiple devices: Mid-range speeds e.g., 70-150 Mbps are usually ideal.
Heavy Use 4K streaming, large downloads, multiple users, smart home devices: Higher speeds 200 Mbps+ would be beneficial.
Work From Home/Content Creation: Consider full fibre for stable uploads and downloads.

Inspire Telecom’s fixed pricing policy means that the monthly cost for a specific speed tier remains consistent, making it easier to budget.

3. Consider the 24-Month Contract

While 12-month contracts offer more flexibility, broadband providers including Inspire Telecom, which offers “12 month or 24 month contracts” often provide slightly better monthly rates for longer commitments.

If you’re confident in your long-term living situation and are happy with Inspire Telecom’s fixed-price guarantee and strong customer service, opting for the 24-month contract could result in lower overall costs.

4. Leverage the Price Match Guarantee

Inspire Telecom explicitly states, “If you do however receive a better offer from your existing provider, providing it is for the same terms as ours, we will match it!” This is a powerful negotiation tool.

How to use it: If you’re nearing the end of your contract with another provider, or if you’re a new customer and have a competing offer, don’t hesitate to present it to Inspire Telecom. This policy demonstrates their commitment to competitive pricing and can help you secure the best deal upfront.

5. Bundle with TV if it Makes Sense

If you’re already paying for streaming services or looking to get live TV, consider their “TV for just £15/month” add-on.

This could be more cost-effective than separate subscriptions, especially with the inclusion of “235+ live channels, Freeview, Netflix, Prime Video & more.” Evaluate if the features and included streaming services align with your entertainment habits.

6. Read the Terms and Conditions Carefully

Even with a transparent provider like Inspire Telecom, always review the full terms and conditions before signing up. Pay attention to:

Installation fees: While not mentioned prominently, clarify if any one-off setup costs apply.
Early termination fees: Understand the costs if you need to cancel before your contract ends.
Equipment return policy: Know the process for returning any routers or TV boxes if you cancel.

By combining an understanding of your usage needs with Inspire Telecom’s customer-friendly policies, you can ensure you secure a broadband package that offers both excellent value and reliable service.

Frequently Asked Questions

What is Inspiretelecom.co.uk?

Inspiretelecom.co.uk is a UK-based broadband provider that offers fast and reliable internet services, emphasizing transparent pricing, no mid-contract price hikes, and dedicated UK-based customer support.

Does Inspire Telecom use Openreach?

Yes, Inspire Telecom uses the Openreach network for its broadband services, ensuring broad coverage and leveraging the UK’s largest telecommunications infrastructure for reliability.

What kind of customer support does Inspire Telecom offer?

Inspire Telecom prides itself on providing UK-based customer support, with a stated average call hold time of under 60 seconds, aiming to offer quick and efficient assistance.

Are there hidden fees with Inspire Telecom?

No, Inspire Telecom explicitly states there are “No Hidden Fees” and promises “Fixed Prices – No Mid-Contract Hikes,” meaning the price you sign up for is the price you pay throughout your contract.

What are the contract lengths offered by Inspire Telecom?

Inspire Telecom offers either 12-month or 24-month contracts for its broadband services, with fixed rates for the duration of the term.

Can I keep my existing phone number if I switch to Inspire Telecom?

Yes, Inspire Telecom states that they can provide your services with the same phone number you currently have, making the transition seamless for voice services.

What is Inspire Telecom’s Trustpilot rating?

Inspire Telecom holds an “Excellent” rating on Trustpilot, with a score of 4.9 out of 5 stars based on over 10,000 reviews, indicating high customer satisfaction.

How do I check if Inspire Telecom is available in my area?

You can check Inspire Telecom’s availability by entering your postcode on their website using their “Check Availability” tool.

Does Inspire Telecom offer TV services?

Yes, Inspire Telecom offers an optional TV add-on for £15/month, which includes over 235 live channels, Freeview, and access to services like Netflix and Prime Video. You can also upgrade to a Netgem 4K Box.

How long does it take to switch to Inspire Telecom?

The switching process is designed to be easy and quick, taking about “60 Seconds” to initiate online. Thesleepshop.ie Reviews

After a 14-day cooling-off period, your service goes live.

Will I be charged an early termination fee if I cancel my Inspire Telecom contract early?

Yes, if you cancel your Inspire Telecom contract before your minimum term is up, you may incur early termination fees, similar to most broadband providers. It’s best to confirm with their customer service.

What is “One Touch Switch” and does Inspire Telecom support it?

“One Touch Switch” is an industry-standard process that simplifies switching broadband providers.

If your previous provider supports it, Inspire Telecom can automatically inform them of your transfer.

What if I have a fault with my Inspire Telecom service?

If you experience a fault, you should call their UK-based support centre on 0330 122 9488. If they cannot fix it remotely, they will send an Openreach engineer to resolve the issue.

Do Inspire Telecom’s rates increase mid-contract?

No, Inspire Telecom guarantees “No In-contract Price Rises,” meaning the rate you sign up for will remain fixed for the entire duration of your contract.

Does Inspire Telecom offer a price match guarantee?

Yes, Inspire Telecom states that if you receive a better offer from your existing provider for the same terms as theirs, they will match it.

What should I do about my old direct debit after switching to Inspire Telecom?

Inspire Telecom recommends that once you’re live with their service and all your old bills are up to date, you should cancel your direct debit with your old provider to avoid double billing.

Who founded Inspire Telecom and why?

Inspire Telecom was founded by Ray Bennett because he was “tired of seeing broadband customers treated like numbers,” aiming to provide better service, fixed prices, and real UK-based support.

Is Inspire Telecom a good option for someone looking for reliable broadband?

Based on its use of the Openreach network and consistent positive customer reviews, Inspire Telecom positions itself as a strong choice for reliable broadband service. Amaariparfum.com Reviews

Does Inspire Telecom offer any guarantees on call waiting times?

Yes, Inspire Telecom claims an average hold time of “under 60 seconds” for calls to their UK-based support.

How does Inspire Telecom handle existing early termination fees from my previous supplier?

If you are out of contract with your previous supplier, you can switch for free.

If you are in contract, you may incur a penalty fee from your old provider, and Inspire Telecom advises checking with them directly.

Inspiretelecom.co.uk Reviews