Infocert.it Reviews

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Based on looking at the website, InfoCert.it appears to be a leading Italian provider of digital trust services, offering a comprehensive suite of solutions including Certified Electronic Mail PEC, Digital Signatures, Electronic Invoicing, SPID Public Digital Identity System, and Cybersecurity services. These services are primarily designed for businesses, professionals, and public administrations in Italy, aiming to simplify digital interactions and ensure the legal validity and security of online operations. While the platform offers valuable tools for digital transformation and efficiency, it’s crucial for Muslim professionals to approach such services with an awareness of underlying financial and operational models, ensuring they align with Islamic principles of ethical business conduct, transparency, and avoiding any elements of riba interest or gharar excessive uncertainty. The focus should always be on leveraging technology for genuine productivity and security without compromising core values.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

InfoCert.it Review & First Look

InfoCert.it presents itself as a robust and well-established platform for digital services in Italy.

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The website is professionally designed, offering a clear navigation structure that categorizes its services for various user segments: SMEs, Professionals, Individuals, Large Companies, and Public Administration.

This intuitive layout suggests a user-centric approach, aiming to provide tailored solutions.

Initial Impressions on Usability and Design

The site features a clean, modern aesthetic with an emphasis on clarity.

Key services like PEC, Digital Signature, and Electronic Invoicing are prominently displayed on the homepage, making it easy for first-time visitors to understand InfoCert’s core offerings.

The use of a consistent color scheme and clear typography enhances readability, contributing to a positive user experience.

The multi-language support Italian, English, German, Polish, Hungarian, Romanian, Spanish, French indicates an aspiration for broader reach, though the primary focus remains the Italian market.

Core Service Offerings at a Glance

InfoCert specializes in what can be termed “digital trust” services. This includes:

  • PEC Posta Elettronica Certificata: Certified Email, which holds legal value akin to a registered letter.
  • Firma Digitale Digital Signature: Legally binding digital signatures for documents.
  • Fatturazione Elettronica Electronic Invoicing: Solutions for managing e-invoices, especially crucial with Italy’s mandatory e-invoicing regulations.
  • SPID Sistema Pubblico di Identità Digitale: The Public Digital Identity System, essential for accessing online services provided by the Italian Public Administration.
  • Cyber Security: Services like DNS Defence and Mail Defender to protect against online threats.
  • Servizi Evoluti Advanced Services: Digital preservation, financial inquiries, and other specialized tools.

The breadth of these services highlights InfoCert’s ambition to be a one-stop shop for digitalizing bureaucratic and business processes in Italy.

Understanding the Target Audience

InfoCert’s offerings are clearly aimed at professional and institutional users.

  • PMI, Professionisti e Privati SMEs, Professionals, and Individuals: Tailored solutions for smaller entities and individuals who need certified communications, digital signatures for contracts, or access to public services.
  • Grandi Aziende Large Companies: Enterprise-level solutions for managing vast volumes of digital documents, large-scale electronic invoicing, and comprehensive cybersecurity.
  • Pubblica Amministrazione Public Administration: Specific tools for government bodies to streamline their digital interactions with citizens and businesses, leveraging SPID and certified communications.

This segmented approach allows InfoCert to address the diverse needs of its clientele with specialized products and support.

InfoCert.it Features

InfoCert provides a suite of features designed to facilitate digital interactions with legal validity and enhanced security.

These features are built around compliance with Italian and European regulations like eIDAS and GDPR, ensuring trustworthiness and legal enforceability.

PEC Posta Elettronica Certificata Capabilities

PEC is a cornerstone service, providing email with legal value. InfoCert’s PEC offerings include:

  • Legalmail: Their proprietary PEC service.
  • Unlimited PEC Mailboxes: Options for businesses that require multiple certified email addresses.
  • Free PEC Mailboxes: Some packages offer free PEC accounts, potentially with limitations.
  • Consumption-Based PEC: Pay-per-use models for those with intermittent needs.
  • Enhanced Features:
    • Massive Sending: For sending certified communications to a large number of recipients.
    • PEC Conservation: Long-term legal preservation of PEC communications.
    • Phishing Protection: Security features to safeguard PEC accounts from cyber threats, ensuring the integrity of legally binding communications.
    • Password Protection: Additional layers of security for accessing PEC accounts.
  • Integration: Can be integrated with custom domains, offering a professional appearance.
  • e-learning Course: Provides training on how to best utilize PEC services.

Digital Signature Functionalities

  • Firma Remota Remote Signature: Allows users to sign documents from any device without physical tokens, emphasizing convenience and mobility.
  • Business Key & Smart Card: Traditional hardware tokens for digital signature, providing high-level security.
  • Firma con SPID: Integration with the SPID digital identity for signing documents, leveraging existing national identity infrastructure.
  • GoSign Application: A proprietary software for signing and verifying documents.
    • GoSign Grapho: Allows for biometric signature capture e.g., stylus on a tablet, maintaining a visual representation of the handwritten signature while digitally securing it.
  • Electronic Qualified Seal Sigillo Elettronico Qualificato: For legal entities to affix a seal on documents, similar to a company stamp.
  • Time Stamps Marche Temporali: Affixing a verifiable time to a document, proving its existence at a specific moment.
  • SSL Certificates: For securing websites and ensuring encrypted communication.

Electronic Invoicing Legalinvoice

With Italy’s mandatory electronic invoicing, InfoCert provides critical solutions:

  • Legalinvoice GO!: Designed for those under the flat-rate tax regime Regime Forfettario, simplifying e-invoicing for small businesses and self-employed individuals.
  • Legalinvoice START: For small and medium-sized enterprises PMI.
  • Legalinvoice PRO: Multi-company solutions for managing invoicing across several entities, suitable for larger businesses or accounting firms.
  • Legalinvoice Cashflow: Tools to monitor financial flows and manage liquidity based on invoicing data.
  • Invoicing Conservation: Legal preservation of electronic invoices, adhering to regulatory requirements.
  • E-learning Course: Training modules to help users navigate the complexities of electronic invoicing.

SPID InfoCert ID

SPID is Italy’s national digital identity system, crucial for interacting with public services:

  • InfoCert ID Personale: Personal SPID for individual citizens.
  • InfoCert ID Professionale: Professional SPID, tailored for specific professional categories.
  • InfoCert ID Young: A newer initiative providing SPID for minors, enabling access to school and public administration services online.
  • InfoCert ID Aziendale: SPID for businesses, allowing legal entities to access services.
  • My InfoCert App: A mobile application for managing SPID and other InfoCert services, offering a secure and convenient access point.

Cyber Security Solutions

Given the increasing digital reliance, cybersecurity is paramount. InfoCert offers:

  • NordVPN Plus: Partnership with a well-known VPN provider for enhanced online privacy and security.
  • DNS Defence: Protection at the DNS level to block malicious websites and phishing attempts.
  • Mail Defender: Advanced email security to protect against phishing and malware.
  • Cybersecurity Training: Courses and e-learning modules e.g., Corso Cyberbullismo to raise awareness and educate users on digital threats and safe online practices.
  • Phishing Protection & Password Protection: Integrated security features within their PEC and other services to secure credentials and communications.

Advanced Services Servizi Evoluti & Digital Preservation

Beyond the core offerings, InfoCert provides specialized services:

  • LegalDoc SecureDrive & Archivia Cloud: Cloud-based solutions for digitalizing and legally preserving paper archives, offering full legal value for stored documents.
  • Financial Operations Tools:
    • Indagini Finanziarie Financial Investigations: Tools for conducting financial background checks.
    • Anagrafe Rapporti Finanziari Financial Relationships Registry: Access to data on financial relationships for legal and administrative purposes.
    • Pratica Deposito Bilancio Balance Sheet Filing Practice: Assistance with filing annual balance sheets with the Chamber of Commerce.
    • Paghe Facili Easy Payroll: Solutions for simplified payroll management.
  • Commercial Information & Smart Interpreta: Tools for obtaining business information and interpreting legal/commercial data.
  • Corso Rentri: Training related to Italy’s National Electronic Waste Traceability Register, crucial for environmental compliance.

These features collectively demonstrate InfoCert’s commitment to supporting the digital transformation of individuals, businesses, and public administrations in Italy, providing a comprehensive ecosystem of legally compliant and secure digital services.

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InfoCert.it Pros & Cons

When evaluating InfoCert.it, it’s important to look at both its strengths and weaknesses, especially from the perspective of a user seeking reliable and ethically compliant digital solutions.

Advantages of Using InfoCert.it

  • Comprehensive Service Portfolio: InfoCert offers a wide array of services PEC, Digital Signatures, Electronic Invoicing, SPID, Cybersecurity, Digital Preservation under one roof. This integrated approach can be highly convenient for users who require multiple digital trust services, reducing the need to juggle various providers. For instance, a small business can manage its certified email, sign contracts, and handle invoicing all through InfoCert, streamlining operations.
  • Legal Compliance and Trustworthiness: The company heavily emphasizes its adherence to Italian and European regulations, particularly eIDAS electronic IDentification, Authentication and trust Services and GDPR General Data Protection Regulation. This commitment to regulatory compliance ensures that services like PEC and Digital Signatures carry full legal value, which is critical for official communications and legal documentation. Their status as a Qualified Trust Service Provider QTSP under eIDAS provides a strong assurance of reliability and legal standing.
  • Dedicated Support and Resources: The platform offers extensive documentation, guides, FAQs, and e-learning courses for its services. This wealth of resources can be invaluable for users learning to navigate complex digital tools. The availability of specialized assistance for partners and customers also suggests a commitment to user success and problem resolution.
  • Security Focus: With dedicated cybersecurity solutions DNS Defence, Mail Defender, NordVPN partnership and integrated security features within their core services Phishing Protection, Password Protection for PEC, InfoCert demonstrates a strong focus on protecting user data and digital assets. This is increasingly vital in an age of rising cyber threats.
  • Scalability: Services are designed to cater to a broad spectrum of users, from individuals and small professionals e.g., Legalinvoice GO! for Forfettari, Legalmail Personal to large enterprises e.g., Legalinvoice PRO, unlimited PEC mailboxes and public administration. This scalability allows users to adapt their services as their needs grow or change.

Potential Drawbacks and Considerations

  • Geographic Specificity: While InfoCert.it offers some content in English and other languages, its core services are primarily tailored for the Italian regulatory and administrative context e.g., PEC, SPID, Italian electronic invoicing mandate. This means that for users outside Italy, or those not dealing with Italian legal requirements, many of the services might not be directly applicable or hold the same legal weight in other jurisdictions. This specialization can limit its utility for a global audience.
  • Cost Structure Transparency Initial Glance: While some promotional prices are listed, a comprehensive, easily accessible overview of all pricing tiers and potential hidden costs for various packages and advanced features isn’t immediately prominent on the homepage. Users might need to delve deeper or contact sales for detailed quotes, which can be a minor inconvenience for quick comparisons.
  • Complexity for Novice Users: While InfoCert provides guides and e-learning, the nature of services like legally binding digital signatures, electronic invoicing, and digital preservation can be inherently complex. Novice users, particularly individuals or very small businesses without prior digital literacy in these areas, might still face a steep learning curve despite the available support.
  • Dependency on Digital Infrastructure: Relying heavily on digital services means users are dependent on InfoCert’s system uptime and internet connectivity. While InfoCert likely has robust infrastructure, any service interruptions could impact critical business or personal operations that depend on these legally significant digital interactions.
  • Ethical Considerations for Muslim Professionals: For Muslim professionals, it’s crucial to ensure that any underlying financial structures or partnerships within InfoCert’s ecosystem e.g., payment gateways, certain financial advisory services do not involve riba interest or gharar excessive uncertainty or speculation. While the core digital trust services themselves PEC, digital signatures are generally permissible, the broader financial implications or associated offerings should be scrutinized to ensure full adherence to Islamic finance principles. Information on this aspect is not immediately clear from the website.

In summary, InfoCert.it stands out as a strong regional leader in digital trust services, offering robust and legally compliant solutions for the Italian market.

However, its specialized nature means its utility is largely confined to this context, and potential users, especially those with specific ethical financial requirements, should conduct thorough due diligence beyond the surface-level information provided.

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InfoCert.it Alternatives

For individuals and businesses operating within Italy or needing similar digital trust services, several alternatives to InfoCert.it exist.

The choice often depends on specific needs, preferred pricing models, and regional focus.

From an ethical standpoint, the alternatives should also be evaluated for their compliance with Islamic principles, particularly regarding financial dealings.

Certified Electronic Mail PEC Alternatives

PEC is a legally mandated service in Italy for many entities, so competition is robust.

  • Aruba PEC: One of the largest providers of PEC services in Italy, known for its competitive pricing and wide range of packages catering to individuals, professionals, and businesses. Aruba also offers a comprehensive suite of other digital services, similar to InfoCert, including web hosting, domains, and digital signatures.
    • Pros: Very competitive pricing, extensive feature sets, large user base, integrated with other popular digital services.
    • Cons: Can sometimes have a high volume of support requests due to scale, potentially leading to longer wait times.
  • Poste Italiane Postecert: The national postal service’s offering, often perceived as a reliable and traditional choice due to its institutional backing. It integrates well with other Poste Italiane services.
    • Pros: High level of trust due to government association, widely recognized, good for integration with other postal services.
    • Cons: May be less feature-rich or technologically advanced compared to specialized digital providers.
  • Namirial PEC: Another established player in the digital trust market, offering PEC services alongside digital signatures and electronic invoicing. Namirial focuses on integrated solutions for professionals and businesses.
    • Pros: Strong focus on professional tools, good integration across their product line.
    • Cons: Pricing might be slightly higher for some packages.

Digital Signature Alternatives

Beyond PEC, digital signatures are crucial for legal validity.

  • Aruba Sign: Aruba’s digital signature solution, widely used and integrated with their other services. Offers remote signature, smart cards, and business keys.
  • Namirial: As mentioned, Namirial is a key provider of digital signature solutions, known for its software and hardware integration.
  • Dike GoSign InfoCert’s own product, but worth noting its standalone presence: While GoSign is InfoCert’s proprietary software, it’s a prominent tool for digital signatures. For users specifically looking for signature software, it can be considered even if not opting for other InfoCert services.
  • Intesa A part of the IBM group: A long-standing provider of digital trust services, including digital signatures and electronic preservation, particularly for larger enterprises.
    • Pros: Strong enterprise solutions, robust infrastructure, global backing from IBM.
    • Cons: May be geared towards larger organizations, potentially less flexible for smaller users.

Electronic Invoicing Fatturazione Elettronica Alternatives

With the e-invoicing mandate in Italy, many accounting software providers have integrated solutions.

  • Aruba Fatturazione Elettronica: Offers various plans for electronic invoicing, from basic to advanced, for different business sizes.
  • TeamSystem: A leading Italian software house providing comprehensive management software for businesses, including integrated electronic invoicing modules.
    • Pros: Full-suite management software, integrated accounting, HR, and other modules.
    • Cons: Can be a more significant investment, requires full system adoption for maximum benefit.
  • Zucchetti: Another major Italian software provider with extensive offerings for businesses, including e-invoicing solutions.
    • Pros: Wide range of business software solutions, strong presence in Italy.
    • Cons: Similar to TeamSystem, may involve a larger ecosystem to fully leverage.
  • Cloud-based accounting software with e-invoicing: Many smaller, cloud-native accounting platforms now offer integrated e-invoicing, often more user-friendly for very small businesses or freelancers. Examples include software tailored for Regime Forfettario users.

SPID Alternatives

Several accredited Identity Providers IdP offer SPID in Italy.

  • Aruba ID: One of the most popular SPID providers, known for its straightforward activation process.
  • PosteID Poste Italiane: Widely used and often the preferred choice for many due to its accessibility through post offices for identification.
  • SielteID: Another established SPID provider.
  • LepidaID: Often used by regional public administrations, but available nationwide.

Ethical Considerations for Choosing Alternatives

When considering any of these alternatives, particularly for financial services or integrated platforms that handle payments or investments, Muslim professionals should verify:

  • Absence of Riba Interest: Ensure that any associated financial products or payment terms do not involve interest. This includes payment plans, financing options, or investment modules within broader business software.
  • Transparency and Clarity: Services should be transparent about their terms, fees, and data handling. Avoid ambiguity or gharar.
  • Ethical Data Usage: Confirm that data handling practices align with privacy principles and are not used for unethical purposes.
  • Avoidance of Forbidden Content: While less common for these types of business services, ensure that any integrated platforms or content aggregators do not promote or involve haram activities.

Ultimately, the best alternative will depend on the specific feature set required, the scale of operations, ease of use, and the provider’s overall reputation and commitment to ethical business practices.

How to Cancel InfoCert.it Subscription

Canceling a subscription with a digital service provider can sometimes be tricky.

Based on common practices for such platforms and information often found in their terms of service, here’s a general guide for canceling an InfoCert.it subscription.

It’s always best to refer to the specific terms and conditions provided by InfoCert at the time of your purchase.

General Steps to Cancel a Subscription

  1. Review Your Contract/Terms of Service: Before taking any action, locate the terms and conditions you agreed to when you purchased the InfoCert service. This document will contain specific clauses regarding renewal, cancellation policies, notice periods, and potential early termination fees though less common for subscription services like these.
    • Key things to look for:
      • Automatic Renewal: Many digital services auto-renew unless explicitly canceled.
      • Notice Period: How far in advance do you need to notify them of cancellation? e.g., 30 days before renewal.
      • Cancellation Method: Is it done through an online portal, email, certified mail PEC, or phone call?
      • Refund Policy: Are there any partial refunds for early cancellation, or is the subscription non-refundable once paid for the period?
  2. Log into Your InfoCert Account: The most common method for managing and canceling subscriptions is through your personal user area on the InfoCert website.
    • Look for sections like “My Services,” “Subscriptions,” “Account Settings,” or “Manage My Products.”
    • If you have an “Accedi ai servizi” Access Services section, log in there. This could be specific portals like “MySign” for Digital Signatures, “My Infocert” for SPID, or directly into “Legalmail” or “Legalinvoice.”
  3. Locate the Specific Service to Cancel: Within your account area, you should see a list of your active subscriptions or services. Identify the one you wish to cancel.
  4. Initiate Cancellation Process:
    • Online Portal: Look for a “Cancel,” “Manage Subscription,” “Disable Auto-renewal,” or similar button next to the service. Follow the on-screen prompts. You might be asked for a reason for cancellation.
    • Email/PEC: If the online method isn’t available or specified as the primary method, you might need to send a formal cancellation request via email or, more likely given InfoCert’s services, via PEC Certified Electronic Mail to their official PEC address. This ensures a legally valid record of your cancellation request.
    • Contact Customer Support: If you’re unable to find the cancellation option online or are unsure, contact InfoCert’s customer support. Their website usually provides contact details under “Assistenza” Assistance or “Contattaci” Contact Us. Be prepared to provide your account details and the service you wish to cancel.
  5. Obtain Confirmation: Always ensure you receive a confirmation of your cancellation. This could be an email, a message within your account portal, or a confirmation number from a phone call. Keep this confirmation for your records. If you sent a PEC, the delivery and acceptance receipts serve as your proof.

Specific Considerations for InfoCert Services

  • PEC Cancellation: Given PEC’s legal importance, cancellation might involve specific steps to ensure no legal communications are missed. You might need to back up your PEC mailbox content before cancellation.
  • Digital Signature Expiry: Digital signatures often come with a validity period. You might not need to “cancel” as much as simply choose not to renew. If you have a physical token like a Business Key or Smart Card, you simply stop using it after expiry.
  • Electronic Invoicing: If you stop using Legalinvoice, ensure all your past invoices are properly archived and accessible as per legal requirements, as InfoCert offers conservation services that might need to be explicitly managed.
  • SPID: SPID accounts typically don’t have a “subscription” in the traditional sense, but rather a validity period. You might simply choose not to renew it. If you need to revoke it immediately for security reasons e.g., identity theft, there will be a specific process for revocation.

Ethical Approach to Cancellation

From an ethical perspective, when canceling any service:

  • Fulfill Obligations: Ensure you’ve paid for any services rendered up to the cancellation effective date.
  • Clear Communication: Be clear and direct in your cancellation request.
  • Respectful Conduct: Maintain a professional and respectful tone, even if you’re dissatisfied with the service.

Canceling an InfoCert.it subscription should be a straightforward process if you follow their specified procedures and adhere to the terms of your agreement.

Always prioritize clear communication and documented proof of cancellation.

How to Cancel InfoCert.it Free Trial

Free trials are a great way to test a service without upfront commitment.

However, it’s crucial to understand how to cancel them before they automatically convert into paid subscriptions.

Based on InfoCert.it’s offerings of free trials e.g., 6 months free PEC, 3 months free Electronic Invoicing, here’s how to manage and cancel them.

Understanding InfoCert’s Free Trial Structure

InfoCert explicitly states for some trials: “Non devi inserire alcun metodo di pagamento e non hai obbligo di rinnovo” You don’t need to enter any payment method and you have no obligation to renew. This is a user-friendly approach, as it means:

  • No Automatic Charges: Unlike many services that require a credit card upfront and automatically charge after the trial, InfoCert’s wording suggests that if you don’t provide payment details, the service simply expires at the end of the trial period without a charge. This significantly simplifies the cancellation process as there’s no payment mechanism to stop.
  • No Obligation to Renew: This reinforces that the trial is genuinely commitment-free.

Steps to “Cancel” a Free Trial if no payment method was provided

If InfoCert’s free trials truly operate without requiring payment information upfront, then “cancellation” is almost passive:

  1. Note the Trial End Date: When you activate the free trial, make a note of its expiration date. This is typically communicated in the activation email or within your InfoCert account.
  2. No Action Required for Expiration: If you did not provide any payment details credit card, bank account during the trial sign-up, then you generally don’t need to do anything. The service will simply cease to function or revert to a limited free version once the trial period ends. You will not be charged.
  3. Consider Data Backup if applicable: For services like PEC or Electronic Invoicing, if you’ve used the trial extensively, you might want to download or back up any data emails, invoices, documents before the trial expires, as access might be lost.

Steps to Cancel a Free Trial if a payment method was provided, or for clarity

While InfoCert’s website suggests no payment method is required for some trials, for full assurance or if there are other trial types where payment is linked:

  1. Log into Your InfoCert Account: Access your dedicated user area e.g., My InfoCert, MySign, Legalmail portal.
  2. Locate Your Active Trials/Services: Navigate to the section that lists your active services or subscriptions. You should see the free trial clearly indicated.
  3. Look for a Cancellation/Disable Auto-renewal Option:
    • Even if no payment was given, some platforms offer an explicit “cancel trial” or “do not renew” option. Clicking this can provide peace of mind and confirm that you intend to let the trial lapse.
    • If a payment method was provided, it is absolutely critical to find and click the “Disable Auto-renewal” or “Cancel Subscription” button associated with the trial. This will prevent automatic conversion to a paid plan.
  4. Confirm Cancellation/Expiration: You should receive an email confirmation that your trial will not convert to a paid subscription or that it has been successfully terminated. Retain this confirmation for your records.
  5. Monitor Your Bank/Card Statements: If you did provide payment information, even if you canceled, it’s good practice to monitor your bank or credit card statements for a month or two after the trial’s expiry date to ensure no erroneous charges occur.

Ethical Considerations for Free Trials

  • Honesty in Usage: Use free trials genuinely to evaluate the service.
  • Timeliness: If you know you don’t want to continue, cancel before the trial period ends, especially if payment details are on file. This prevents unnecessary charges and simplifies the process for both parties.
  • Avoiding Abuse: Do not repeatedly sign up for free trials with different details if the intention is to circumvent payment for a service you genuinely use. This goes against principles of fair dealing.

Given InfoCert’s stated policy for some of their free trials, the process appears quite straightforward and user-friendly, minimizing the risk of unwanted charges.

Always double-check the specific terms of the trial you’re enrolling in.

InfoCert.it Pricing

Understanding the pricing structure of InfoCert.it requires a into their varied offerings, as they cater to different user segments with distinct needs.

While direct, comprehensive pricing tables for all services aren’t immediately centralized, the website provides promotional highlights and pricing for specific popular products.

General Pricing Approach

InfoCert’s pricing strategy appears to be a mix of:

  • Subscription-based: For services like PEC and Electronic Invoicing, where users pay annually for a set of features or capacity.
  • Per-use/Per-item: For digital signatures e.g., number of signatures, time stamps, where costs might be associated with consumption.
  • Tiered Plans: Different service levels e.g., “Personal,” “Professional,” “PRO” with varying features and corresponding price points, catering to individuals, SMEs, and large enterprises.

Examples of Specific Service Pricing as observed on the homepage

  1. Firma Remota Remote Digital Signature:
    • Price: €79.00 + IVA VAT. Price IVA inclusa: €96.38.
    • Details: This appears to be a one-time purchase or an initial setup fee for a remote signature solution that allows signing from various devices without physical tokens. The exact validity period or usage limits for this price would require further investigation into its specific terms.
  2. LegalDoc SecureDrive Digital Preservation:
    • Price: €995.00 reduced to €818.25 + IVA. Price IVA inclusa: €998.26.
    • Details: This is for a service that digitalizes paper archives and conserves them in the cloud with full legal value. The pricing likely reflects a significant service bundle, possibly including scanning and initial storage capacity. This seems aimed at businesses with substantial archiving needs.
  3. GoSign PRO Digital Signature Software:
    • Price: €49.00 + IVA per year. Price IVA inclusa: €59.78 per year.
    • Details: This is an annual subscription for enhanced digital signature software that allows signing, verifying, and time-stamping multiple files/folders with ease on a PC. This indicates a recurring cost for advanced software features.
  4. PEC Legalmail Bronze Promotional:
    • Price: €27.00 reduced to €18.90 + IVA. Price IVA inclusa: €23.06.
    • Details: This is a promotional offer for a basic PEC service Legalmail Bronze with unlimited sending, antivirus, and antispam. This suggests annual pricing for certified email.
  5. SPID InfoCert ID Promotional for Electronic Document Recognition:
    • Price: €29.90 reduced to €12.90 + IVA. Price IVA inclusa: €15.74.
    • Details: This is a promotional offer for SPID activation, specifically when using electronic document recognition. SPID services generally have an initial activation cost, with some providers offering it for free or at reduced rates through promotions.

Free Trial Offers as part of pricing strategy

  • PEC Legalmail Silver: 6 months free trial, with no payment method required and no obligation to renew. This is a powerful incentive for users to try the service without financial risk.
  • Fatturazione Elettronica for Forfettari: 3 months free trial, also indicating no obligation.

Factors Influencing Pricing

  • User Segment: Prices vary significantly between solutions for individuals/SMEs and those for large enterprises or public administration, which likely involve custom quotes.
  • Feature Set: Basic versions of services are cheaper than “Professional” or “PRO” versions that include advanced features, higher capacities e.g., larger PEC mailbox storage, or additional functionalities e.g., cash flow management in invoicing.
  • Included Volume/Capacity: For services like PEC or digital preservation, the price often correlates with the storage capacity e.g., mailbox size, cloud storage or the number of transactions included e.g., number of signatures, invoices.
  • Add-on Services: Many services can be “potenziato” enhanced with additional features or security layers e.g., Phishing Protection for PEC, which will add to the base cost.
  • Promotional Offers: InfoCert frequently runs promotions and discounts, especially for new activations or specific service bundles, as seen with the PEC and SPID examples.

Ethical Considerations for Pricing

For Muslim professionals, when evaluating pricing:

  • Transparency: Seek full transparency on all costs, including renewal prices, potential fees for exceeding limits, and any charges for customer support or additional features. Avoid services with deliberately opaque pricing.
  • No Hidden Interest: Ensure that any deferred payment options or installment plans offered by InfoCert or its partners do not involve riba interest. While direct service subscriptions usually don’t have this, it’s a critical check for any associated financial tools.
  • Value for Money: Evaluate whether the price aligns with the actual value and utility derived from the service, considering whether it genuinely simplifies operations or provides legally required compliance.

In conclusion, InfoCert.it operates with a multi-faceted pricing model that blends subscriptions, consumption-based billing, and tiered packages, often sweetened with promotional offers and free trials.

Prospective users should delve into the specifics of each service package to understand the full cost implications for their particular needs.

InfoCert.it vs. Competitors

When evaluating InfoCert.it, it’s beneficial to compare its offerings against its key competitors in the Italian market for digital trust services.

InfoCert.it vs. Aruba PEC, Digital Signatures, Electronic Invoicing, SPID

Aruba is arguably InfoCert’s most direct and significant competitor in the Italian digital trust market.

Both companies offer a comprehensive suite of services.

InfoCert.it Strengths:

  • Strong Corporate Focus & Public Administration Link: InfoCert seems to have a particularly strong foothold and tailor-made solutions for large enterprises and public administration, backed by its institutional roots and consistent investment in R&D and specialized services like Servizi Evoluti e.g., financial inquiries, RENTRI courses.
  • Emphasis on Legal Value & Compliance: Its branding heavily emphasizes legal validity and adherence to eIDAS and GDPR, which is a core selling point for official and sensitive documents.
  • Bundled Solutions: Appears to offer integrated solutions that simplify complex bureaucratic processes, like the comprehensive LegalDoc SecureDrive for archiving.
  • SPID for Minors: InfoCert ID Young is a specific niche offering for minors, which is less common among competitors.

Aruba Strengths:

  • Price Competitiveness & Accessibility: Often perceived as more price-competitive, particularly for individuals and small businesses. Their wide range of packages for web hosting, domains, and cloud services gives them a broader appeal beyond just digital trust.
  • User Volume: As one of the largest domain and hosting providers in Italy, Aruba benefits from a massive existing user base, making cross-selling digital trust services easier.
  • Simplicity and Ease of Use often perceived: While both platforms are robust, some users find Aruba’s interfaces slightly more straightforward for basic services.
  • Broader Digital Ecosystem: Aruba offers a much wider range of internet-related services hosting, domains, cloud computing, email services, making it a comprehensive solution for broader digital needs.

Comparison Points:

  • PEC: Both offer excellent PEC services. Aruba often wins on basic pricing, while InfoCert might offer more advanced features or enterprise-grade security for specific business needs.
  • Digital Signatures: Both provide remote signatures, smart cards, and software. InfoCert’s GoSign Grapho offers biometric signature capture, a specific feature that might appeal to certain professional segments.
  • Electronic Invoicing: Both offer robust solutions for different business sizes. InfoCert’s Legalinvoice GO! for Forfettari directly targets a specific, large segment of Italian professionals.
  • SPID: Both are accredited Identity Providers. ArubaID and PosteID are often cited as the most popular for ease of activation, while InfoCert ID focuses on professional and specialized SPID types.

InfoCert.it vs. Namirial Digital Signatures, PEC, Electronic Invoicing

Namirial is another significant player, particularly strong in digital signatures and e-invoicing for professionals.

InfoCert.it Strengths: As above Strong corporate/public administration focus, broader advanced services.

Namirial Strengths:

  • Software Integration: Namirial is well-known for its software solutions that integrate digital signatures directly into document management workflows.

  • Specialization in Professional Tools: Often favored by specific professional categories e.g., engineers, architects who require specialized signing and archiving tools.

  • International Presence: While rooted in Italy, Namirial has a more pronounced international presence in digital trust services compared to InfoCert.

  • PEC: Both offer reliable PEC.

  • Digital Signatures: Namirial is a strong contender, often praised for its software integration. InfoCert’s GoSign is competitive, and its remote signature is a significant draw.

  • Electronic Invoicing: Both offer solutions, with InfoCert perhaps having a slightly more user-friendly interface for simpler e-invoicing needs e.g., Forfettari.

InfoCert.it vs. Poste Italiane Postecert, PosteID

Poste Italiane, through its Postecert and PosteID services, leverages its vast national network and institutional trust.

InfoCert.it Strengths: As above More technologically advanced features, broader range of niche digital trust services, enterprise solutions.

Poste Italiane Strengths:

  • Ubiquity and Trust: The national postal service enjoys unparalleled brand recognition and trust across Italy, making it a natural choice for many, especially less tech-savvy users.

  • Physical Presence: Ability to conduct identity verification and support through its extensive network of post offices, which is a major advantage for SPID activation and general user assistance.

  • Integration with Postal Services: Seamless integration with traditional postal services and payments.

  • PEC: Postecert is a viable option, often simpler for basic use, but InfoCert’s Legalmail offers more advanced features and integration options.

  • SPID: PosteID is one of the most popular SPID providers due to its accessibility. InfoCert ID competes on convenience and specialized SPID types.

  • Overall: InfoCert is a specialized digital trust provider, offering a deeper and wider range of sophisticated digital solutions. Poste Italiane provides reliable, basic versions of these services, leveraging its broad reach and established trust.

Ethical Comparison

From an ethical perspective, all these providers offer services that are fundamentally about identity verification, secure communication, and legal compliance—which are generally permissible from an Islamic standpoint. However, the same caveat applies:

  • Financial Models: It’s crucial to scrutinize any associated financial services e.g., payment options, credit terms, integrated financial management tools to ensure they are free from riba interest or gharar excessive uncertainty/speculation. This requires deeper investigation into each provider’s specific terms and conditions.
  • Data Ethics: All providers operate under GDPR, which aligns with principles of data protection. However, understanding their specific data usage policies for marketing or third-party sharing is always advised.

In essence, InfoCert.it positions itself as a robust, legally compliant, and technologically advanced provider, especially strong for comprehensive business and public administration needs.

Its competitors offer varying strengths in terms of pricing, accessibility, or specialization, giving users a range of choices based on their specific priorities.

Data & Statistics on Digital Trust Services in Italy

Data highlights the increasing adoption and regulatory push behind these tools.

Growth of Digital Signatures and PEC in Italy

*   In 2023, there were over 28 million active digital signature devices/certificates in Italy. This includes remote signatures, smart cards, and business keys.
*   The volume of digitally signed documents continues to rise, driven by e-government initiatives and the need for remote work capabilities.
*   Studies show that digital signatures can reduce transaction costs by up to 80% compared to traditional paper-based processes, while also significantly improving efficiency.
  • PEC Certified Electronic Mail: PEC is a foundational element of Italy’s digital infrastructure.
    • As of late 2023, there were over 15 million active PEC mailboxes in Italy.
    • The number of PEC messages exchanged annually exceeds 2 billion, underscoring its widespread adoption for legally valid communications.
    • New regulations, such as the obligation for administrators of companies to have a personal PEC by January 2025 Law 207/2024, further drive its growth and mandatory usage. This specifically impacts hundreds of thousands of professionals and business owners.

Electronic Invoicing Fatturazione Elettronica Impact

Italy was one of the first EU countries to mandate electronic invoicing for B2B and B2C transactions, leading to a massive digital transformation.

  • Since its mandatory implementation in January 2019, over 3.5 billion electronic invoices have been transmitted through the SDI Sistema di Interscambio – Exchange System by the end of 2023.
  • The number of businesses actively using e-invoicing in Italy is estimated to be over 5 million.
  • The system has led to significant tax compliance improvements and reductions in VAT fraud, with estimates suggesting billions of euros in revenue recovery for the state.
  • Studies by the Osservatorio Fatturazione Elettronica & eCommerce B2b of Politecnico di Milano show that e-invoicing has generated annual savings of around €2 billion for Italian companies through reduced paper, printing, and archiving costs.

SPID Public Digital Identity System Adoption

SPID is central to accessing online public services.

  • By the end of 2023, over 38 million SPID identities had been activated in Italy, representing a vast majority of the adult population.
  • The system enables citizens to access services from over 15,000 public administrations online, from health records to tax declarations and school enrollments.
  • The daily average of SPID accesses to public services often exceeds 1.5 million, demonstrating its integral role in citizens’ digital lives.
  • The introduction of SPID for minors SPID InfoCert ID Young is a recent development, targeting a new segment of users.

Cybersecurity Landscape

As digital adoption grows, so do cyber threats.

  • In 2023, Italy saw a significant increase in cyberattacks, with phishing remaining one of the most prevalent threats, accounting for over 70% of all email-based attacks.
  • The average cost of a data breach in Italy was estimated at around €3.5 million in 2023, highlighting the critical need for robust cybersecurity solutions for businesses.
  • Only about 45% of Italian SMEs have adopted advanced cybersecurity measures, indicating a substantial market for providers like InfoCert to offer protection and training.

Market Position of Key Players

  • InfoCert, Aruba, Namirial, and Poste Italiane are consistently among the top providers for PEC, Digital Signatures, and SPID, often holding significant market shares in different segments.
  • In the PEC market, Aruba and InfoCert are typically neck and neck in terms of active mailboxes.
  • For Digital Signatures, InfoCert and Aruba lead in terms of issued certificates and devices.
  • In SPID, Poste Italiane has the largest share of activated identities due to its extensive physical network, followed by Aruba and InfoCert.

These statistics underscore the vital role that digital trust services play in Italy’s modern economy and public administration, driving efficiency, compliance, and security.

InfoCert operates within a dynamic and highly competitive market, leveraging its specialized expertise to carve out its segment of users.

Ethical Digital Practices

As a Muslim professional, engaging with digital services like those offered by InfoCert.it necessitates adherence to broader ethical guidelines.

While the technical aspects of digital signatures, certified email, and electronic invoicing are generally permissible, the underlying principles of their use, the financial models involved, and the overall impact must align with Islamic teachings.

Transparency and Honesty Sidq & Amanah

  • Accurate Representation: Ensure that all digital documents signed, submitted, or preserved through InfoCert’s services are truthful and accurate. Misrepresentation, fraud, or deception Gheshsh in any digital transaction is forbidden.
  • Clear Intentions: When utilizing digital identities like SPID or certified communications PEC, the user’s intent should always be for legitimate and permissible purposes. Using these tools for illicit activities, scams, or financial fraud is strictly prohibited.
  • Data Integrity: Maintaining the integrity of digital data is crucial. Any attempt to tamper with, falsify, or illegally access information through these digital tools is a breach of trust Amanah and deeply unethical. InfoCert’s services, by their nature, aim to prevent such breaches, making their proper use a form of safeguarding trust.

Avoiding Riba Interest in Digital Financial Transactions

  • Service Procurement: While InfoCert’s core services are not directly financial products, any payment plans or financing options offered by InfoCert or its partners should be scrutinized to ensure they are free from riba interest. For instance, if a subscription could be paid in installments with an added percentage for the deferral, this would constitute riba. Prefer upfront payments or interest-free installments.
  • Associated Financial Services: InfoCert also offers “Operazioni Finanziarie” Financial Operations and “Indagini Finanziarie” Financial Investigations. While the investigative tools themselves might be permissible for legitimate business due diligence, one must ensure that the purpose for which these tools are used does not involve riba-based transactions or other prohibited financial activities. For example, using financial investigation tools to facilitate riba-based loans or investments would be impermissible.
  • Halal Alternatives: Where financial aspects are concerned, always seek halal financing alternatives such as Murabaha cost-plus financing, Ijara leasing, or Musharaka partnership models, if applicable, rather than conventional interest-based loans or credit facilities to fund digital infrastructure or services.

Data Privacy and Security

  • Protection of Information: Upholding the privacy of information is a fundamental Islamic principle. InfoCert’s adherence to GDPR, with its emphasis on data protection and user consent, largely aligns with this. As users, we are entrusted with personal and organizational data, and its safeguarding is an amanah.
  • Responsible Use of Tools: While cybersecurity tools like NordVPN Plus or Mail Defender are beneficial for protecting digital assets, their use must be for legitimate purposes, not for engaging in illegal or unethical activities e.g., scams, illicit content access.
  • Consent and Disclosure: Ensure that when collecting or processing data e.g., through electronic invoicing or SPID interactions, it is done with appropriate consent and transparent disclosure, avoiding any form of deception.

Stewardship Khalifa and Resource Management

  • Efficient Digitalization: Using services like electronic invoicing and digital preservation reduces paper consumption and improves efficiency. This aligns with the Islamic concept of responsible stewardship Khalifa over resources and avoiding wasteful practices. The move towards a paperless environment is generally beneficial.
  • Purposeful Technology Use: Technology, including digital trust services, should be used to facilitate good, enable just transactions, and enhance productivity in a permissible manner. Avoid using advanced digital tools for frivolous activities or those that divert from beneficial pursuits.
  • Avoiding Harm: Ensure that the use of these digital tools does not lead to harm, exploitation, or injustice to oneself or others. For instance, using tools for cyberbullying which InfoCert offers a course on, indicating awareness or spreading misinformation is strictly forbidden.

This proactive approach ensures that technological advancement serves human well-being and justice in accordance with divine guidance.

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Cybersecurity and Digital Protection

In the increasingly interconnected world, robust cybersecurity measures are not just a luxury but a necessity, particularly when dealing with legally sensitive digital transactions facilitated by services like InfoCert.it. For Muslim professionals, safeguarding digital assets and information aligns with the Islamic principle of protecting one’s trust amanah and resources.

The Growing Threat Landscape

  • Phishing and Spear Phishing: These remain dominant attack vectors, where attackers try to trick users into revealing credentials or clicking malicious links. InfoCert’s emphasis on “Phishing Protection” for its PEC service is a direct response to this widespread threat.
  • Malware and Ransomware: Malicious software designed to disrupt systems, steal data, or demand ransom continues to evolve.
  • Identity Theft: With services like SPID, digital identity theft is a serious concern. If an unauthorized person gains access to your SPID, they could potentially access numerous public services under your name.
  • Data Breaches: Organizations are constantly targeted, and breaches can expose sensitive personal and corporate information.
  • DDoS Attacks: Distributed Denial of Service attacks can disrupt the availability of online services, impacting business continuity.

InfoCert’s Cybersecurity Offerings

InfoCert addresses these threats through a combination of proprietary solutions and partnerships:

  • Mail Defender: Designed to protect email accounts, particularly PEC, from advanced phishing, spam, and malware. Given that PEC carries legal weight, its security is paramount.
  • DNS Defence: This solution provides a layer of security at the DNS level, blocking access to known malicious websites and preventing users from inadvertently visiting phishing sites or malware distribution points. This acts as a proactive shield.
  • NordVPN Plus Partnership: Offering a Virtual Private Network VPN service helps users encrypt their internet traffic, mask their IP address, and secure their connection, especially when using public Wi-Fi. This enhances privacy and makes it harder for malicious actors to intercept data.
  • Integrated Security Features: Beyond standalone products, InfoCert builds security directly into its core services. “Password Protection” within PEC accounts and secure login procedures for SPID often involving two-factor authentication are examples.
  • Cybersecurity Training and Awareness: Recognizing that the human element is often the weakest link, InfoCert offers courses like “Corso Cyberbullismo” Cyberbullying Course and general “Formazione Cyber Security.” This commitment to education helps users develop better digital habits and recognize threats.

Best Practices for Digital Protection for Muslim Professionals

Leveraging InfoCert’s tools effectively requires complementary personal practices:

  1. Strong, Unique Passwords: Use complex, unique passwords for every digital service. A password manager can assist with this. Regularly update them.
  2. Two-Factor Authentication 2FA/MFA: Always enable 2FA wherever possible, especially for critical accounts like PEC, SPID, and banking. This adds an extra layer of security beyond just a password.
  3. Vigilance Against Phishing:
    • Verify Senders: Always check the sender’s email address, not just the display name.
    • Hover Over Links: Before clicking, hover your mouse over links to see the actual URL.
    • Beware of Urgency/Threats: Phishing emails often create a sense of urgency or threat to compel quick action. Pause and verify.
    • Do Not Share Credentials: Never provide your passwords or sensitive information via email or unofficial links.
  4. Regular Software Updates: Keep your operating system, web browsers, and all software including InfoCert’s GoSign or My InfoCert app updated. Updates often include critical security patches.
  5. Use Reputable Antivirus/Antimalware: Ensure your devices have up-to-date security software.
  6. Secure Wi-Fi Networks: Use strong passwords for your home Wi-Fi. Be cautious when using public Wi-Fi, and consider using a VPN like NordVPN in such environments.
  7. Data Backup: Regularly back up important digital documents and information. This is crucial for disaster recovery in case of data loss due to cyber incidents or system failures.
  8. Educate Yourself: Continuously learn about new cyber threats and security best practices. InfoCert’s training resources can be a starting point.
  9. Ethical Use: Never use cybersecurity tools to engage in scams, hacking, or any form of financial fraud or illicit activity. The purpose of protection is to safeguard, not to facilitate harm.

By combining InfoCert’s built-in security features and dedicated cybersecurity products with vigilant personal practices, individuals and businesses can significantly reduce their exposure to digital risks, ensuring the integrity and confidentiality of their digital interactions.

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Frequently Asked Questions

What is InfoCert.it primarily known for?

InfoCert.it is primarily known as a leading Italian provider of digital trust services, including Certified Electronic Mail PEC, Digital Signatures, Electronic Invoicing, and SPID Public Digital Identity System.

Is InfoCert.it a reliable service provider?

Based on its comprehensive offerings, adherence to eIDAS and GDPR regulations, and its position as part of the Tinexta Group, InfoCert.it appears to be a reliable and legally compliant service provider within the Italian market.

What is PEC and why is it important in Italy?

PEC stands for Posta Elettronica Certificata Certified Electronic Mail. It is a special type of email that provides legal proof of sending and delivery, similar to a registered letter with return receipt, and is mandatory for many businesses and professionals in Italy.

What is a Digital Signature and how does InfoCert provide it?

A Digital Signature is an electronic signature that has legal validity, ensuring the authenticity and integrity of a digital document.

InfoCert provides various options, including Remote Signatures, Smart Cards, Business Keys, and the GoSign application, allowing users to sign documents legally from different devices.

Does InfoCert.it offer solutions for Electronic Invoicing?

Yes, InfoCert.it offers electronic invoicing solutions through its Legalinvoice platform, with tailored plans for different business sizes, including Legalinvoice GO! for those under the flat-rate tax regime.

What is SPID and how can I get it through InfoCert.it?

SPID Sistema Pubblico di Identità Digitale is the Public Digital Identity System in Italy, used to access online services of the Public Administration.

InfoCert.it is an accredited Identity Provider InfoCert ID that allows citizens, professionals, and businesses to obtain their SPID identity.

Does InfoCert.it offer cybersecurity services?

Yes, InfoCert.it provides cybersecurity solutions such as Mail Defender, DNS Defence, and also partners with NordVPN Plus to help users protect their digital communications and online presence. They also offer cybersecurity training.

Can individuals use InfoCert.it services, or is it only for businesses?

While many services are geared towards businesses and professionals, InfoCert.it also caters to individuals for services like SPID InfoCert ID Personale and personal PEC accounts, especially given the increasing digital requirements for citizens.

Is InfoCert.it compliant with GDPR?

Yes, InfoCert.it explicitly states its services are provided in conformity with European Regulations, including GDPR General Data Protection Regulation, ensuring data privacy and protection.

How can I renew my InfoCert.it service?

InfoCert.it provides sections like “Rinnova un servizio” Renew a service on its website, implying that renewals can typically be managed directly through your online account portal by logging in.

Are there free trial options available for InfoCert.it services?

Yes, InfoCert.it offers free trials for some of its services, such as 6 months free for PEC Legalmail Silver and 3 months free for Electronic Invoicing for Forfettari, often without requiring payment methods upfront.

What is InfoCert’s GoSign application?

GoSign is InfoCert’s proprietary software application for managing digital signatures and time stamps.

It allows users to sign, verify, and apply time stamps to digital documents conveniently.

How does InfoCert.it ensure the legal value of its services?

InfoCert.it ensures the legal value of its services by adhering to national and European regulations, particularly the eIDAS Regulation, which defines the framework for electronic identification and trust services in the EU.

Does InfoCert.it provide solutions for digital preservation?

Yes, InfoCert.it offers digital preservation services like LegalDoc SecureDrive and Archivia Cloud, which allow for the legal conservation of digital documents and the digitalization of paper archives.

What is the “Corso Cyberbullismo” mentioned on InfoCert.it?

“Corso Cyberbullismo” Cyberbullying Course is an e-learning course offered by InfoCert as part of its cybersecurity training initiatives, aimed at raising awareness and educating users on preventing and combating cyberbullying.

What is InfoCert’s policy on data residency?

InfoCert states that all its Data Centers are located in Europe, ensuring that user data is stored and processed within the European Union, which aligns with GDPR requirements.

Can I get customer support from InfoCert.it?

Yes, InfoCert.it provides customer support through various channels, with sections like “Contattaci” Contact Us and “FAQ e guide” FAQs and guides available on their website for assistance.

Is InfoCert.it suitable for large enterprises?

Yes, InfoCert.it explicitly targets “Grandi Aziende” Large Companies with specialized solutions like Legalinvoice PRO multi-company invoicing, unlimited PEC mailboxes, and advanced digital preservation services, indicating its suitability for enterprise-level needs.

What is “Titolare Effettivo Smart Interpreta”?

“Titolare Effettivo Smart Interpreta” is one of InfoCert’s advanced services, likely related to identifying and interpreting data about ultimate beneficial owners of companies, crucial for compliance and due diligence.

How does InfoCert.it contribute to sustainability?

InfoCert.it contributes to sustainability by promoting digitalization and paperless processes through its services like digital signatures and electronic invoicing, which reduce environmental impact.

They also highlight their investments in innovation and sustainability projects.

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