Icycleltd.com Reviews

Based on checking the website, Icycleltd.com appears to be a legitimate online retailer specializing in electric bikes, pre-loved bikes, and accessories.

Their primary focus seems to be on providing a range of cycling solutions, from brand-new electric models to affordable used options for adults and children.

They also offer servicing, bike hire, and participate in the Cycle to Work scheme, suggesting a comprehensive approach to cycling needs.

The site emphasizes their physical location and customer service, providing a phone number and details about their new premises, which adds a layer of trust and transparency.

However, while cycling itself is a beneficial activity, the concept of “hire” or “rental” services, as offered by Icycleltd.com, often involves elements of riba interest in conventional financial arrangements, even if not explicitly stated on the surface. True riba-free rental or deferred payment systems are rare and require specific structuring to align with Islamic principles. Therefore, while the core product bikes is permissible, any engagement with their rental or hire schemes should be approached with caution, as it may inadvertently involve non-halal financial practices. It’s always best to seek clear, transparent payment methods that avoid any form of interest or ambiguous contractual terms. For those seeking alternative, permissible ways to acquire a bicycle, direct purchase with immediate payment or a truly riba-free installment plan from an ethical lender would be far more aligned with Islamic values, promoting genuine trade and avoiding speculative or interest-based transactions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Icycleltd.com Review & First Look

Navigating Icycleltd.com presents a clean, user-friendly interface that prioritizes accessibility and clear categorization of products.

The site immediately highlights its core offerings: electric bikes, pre-loved bikes, and children’s bikes, with prominent calls to action for “Electric bikes” and “Pre-loved Bikes” right on the homepage.

This structure allows visitors to quickly find what they’re looking for, whether it’s a cutting-edge e-bike or a budget-friendly used option.

Website Navigation and User Experience

The top menu is intuitively organized, breaking down electric bikes into specific types like:

• Electric mountain bikes
• Electric hybrid bikes
• Electric folding bikes
• Electric low step bikes
• Electric gravel bikes
• Electric cargo bikes

This detailed segmentation demonstrates a commitment to catering to diverse cycling needs and preferences.

Furthermore, the inclusion of “Bosch e-bikes” as a distinct category speaks to their focus on quality components, as Bosch is a well-regarded name in e-bike motor technology.

The site also prominently features contact information and a physical address, reinforcing their legitimacy and allowing for in-person interactions, which is a significant plus for high-value purchases like bicycles.

Product Range and Quality Assurance

Icycleltd.com prides itself on offering a wide array of bikes, ranging from new electric models to refurbished pre-loved bicycles.

Their “Why buy pre-loved from us” section suggests a commitment to quality and transparency in their used bike offerings, likely involving thorough checks and servicing before resale.

For new electric bikes, brands like Chill-E, Levit, Ezego, and Forme are showcased, indicating a selection of reputable manufacturers. Redhawklegal.co.uk Reviews

The detailed product descriptions for electric bikes often include:

• Frame sizes
• Wheel size
• Gears
• Motor type
• Brakes
• Battery size/options
• Realistic range estimated
• Weight
• Colour
• Other notable features e.g., suspension forks, comfort saddle

For example, the LEVIT MUSCA MX MIDSTEP lists a Bafang M400 motor with 80Nm torque, a 630 Wh 17.5 Ah battery, and an estimated range of 70 miles, providing critical data for potential buyers. This level of detail empowers consumers to make informed decisions based on their specific requirements.

Icycleltd.com Cons

While Icycleltd.com appears to be a robust platform for bicycle sales, a closer look reveals potential drawbacks, particularly concerning financial transactions and the transparency around certain services.

It’s crucial for consumers to be aware of these aspects, especially from a principled perspective, to ensure all dealings are ethical and clear.

Potential Financial Ambiguities in Hire Schemes

The “Bike hire” service is a key area that warrants scrutiny. While the surface offering of renting a bike for “only £45 per week” seems straightforward, the underlying financial mechanisms of such services can often be complex and may involve conventional interest-based financing, or riba.

• Lack of Explicit Halal Compliance: The website does not provide any information or assurance that their hire or “Cycle to Work Scheme” adheres to riba-free principles. In standard commercial hire agreements, late payment fees, penalty clauses, or certain pricing structures can implicitly contain elements of interest.
• Unclear Contractual Terms: Details about the hire contract, including potential late fees, ownership transfer options, or how payments are structured over time, are not readily available on the public pages. Without explicit transparency, it’s difficult to ascertain if these schemes are truly based on mutually beneficial, risk-sharing principles that avoid riba.
• Better Alternatives for Acquisition: Instead of hire, individuals should consider outright purchase, either with available funds or through genuinely riba-free financing options, such as Murabaha cost-plus financing or Ijarah leasing that leads to ownership without interest, which are often available through dedicated Islamic finance institutions.

Limited Customer Reviews on Site

While there are “Customer Reviews” sections on individual product pages, the actual number of reviews visible on the website is quite limited. For example, the Chill-E electric bike shows “Based on 2 reviews.”

• Lack of Comprehensive Feedback: A low volume of reviews can make it challenging for new customers to gauge overall satisfaction, service quality, or common issues experienced by others. A robust review system, common with established online retailers, provides a broader perspective on the company’s performance.
• Reliance on External Platforms: Potential buyers might need to seek reviews on external platforms like Google Reviews, Trustpilot, or cycling forums to get a more balanced view of Icycleltd.com’s reputation and customer service, which adds an extra step to the research process.

Geographic Limitation

Icycleltd.com clearly states its physical presence and new location in the UK: “iCycle has moved to the old Natwest bank building on York Street.” They also provide a UK phone number 01200 442 306.

• Primarily UK-Centric Operations: This suggests that their services, including test rides, servicing, and potentially delivery, are primarily geared towards customers within the UK, specifically around their physical location.
• Challenges for International Buyers: For potential international buyers, the site does not explicitly outline international shipping options, duties, or taxes, implying that their service scope is localized. This is not necessarily a “con” for their target market but a limitation for those outside the UK.

Icycleltd.com Alternatives

For individuals seeking cycling solutions, particularly electric bikes, and aiming to ensure their transactions align with ethical financial principles, there are several alternatives to consider. The key is to prioritize clear, upfront purchases and to explore options that facilitate riba-free transactions whenever possible.

Direct Purchase from Local Bike Shops

Supporting local businesses often allows for more personal interactions and direct financial arrangements.

• In-Person Inspection: You can physically inspect the bikes, take test rides, and speak directly with knowledgeable staff. This is especially beneficial for complex items like electric bikes, where fit and feel are crucial.
• Negotiation & Clear Pricing: Payments are typically upfront or through established, transparent installment plans that can be vetted for riba components. You can discuss the full price, potential discounts, and payment methods without hidden fees.
• Immediate Ownership: Once purchased, the bike is yours immediately, eliminating any ambiguity or contractual ties that might arise from hire schemes.
• Servicing & Support: Local shops often offer dedicated servicing and support, fostering a long-term relationship. Many provide complimentary first services or discounted maintenance for bikes purchased from them.

Online Retailers with Clear Ownership Models

Many online cycling retailers offer a wide selection of new and pre-loved bikes with clear purchase options. Harewood.org Reviews

• Specialized E-bike Retailers: Websites like Pure Electric UK-based, focusing solely on e-bikes, Halfords larger UK retailer with a significant bike section, or Evans Cycles offer extensive ranges.
• Detailed Product Information: These sites typically provide comprehensive specifications, high-resolution images, and often extensive customer reviews, allowing for informed decisions remotely.
• Transparent Pricing and Payment: They usually offer straightforward purchase options:
  • Full upfront payment via debit card or bank transfer.
  • Credit/debit card installments if using credit, ensure it’s paid off before any interest accrues.
• Shipping & Returns: Most reputable online retailers have clear shipping policies and robust return processes, providing peace of mind. Check for any “buy now, pay later” BNPL schemes offered, as these can sometimes involve hidden interest or late fees that should be avoided.

Community Marketplaces for Pre-Loved Bikes

For those looking for used bikes, community-driven platforms offer a direct seller-to-buyer experience.

• eBay: A vast marketplace for new and used items, including bicycles. You can filter by location to find local sellers and arrange for pickup, facilitating direct cash transactions.
  • Pros: Wide variety, potential for good deals, direct communication with sellers.
  • Cons: Quality can vary, no warranties, relies on seller honesty.
• Gumtree/Facebook Marketplace: Excellent for finding local listings of used bikes.
  • Pros: Hyper-local search, often allows for in-person inspection before purchase, direct cash transactions.
  • Cons: Similar to eBay, quality control is absent, buyers must be vigilant.
• Dedicated Used Bike Platforms: Some regions have platforms specifically for pre-owned bikes, often run by enthusiasts or second-hand stores, which might offer some level of vetting.

The “Cycle to Work Scheme” – A Closer Look

The “Cycle to Work Scheme” in the UK is a popular government initiative designed to promote cycling for commuting. While seemingly beneficial, its structure involves a lease agreement, which can be problematic from a riba perspective.

• Lease-to-Own Model: Employees typically lease a bike and accessories through their employer, making monthly payments from their gross salary before tax. At the end of the lease period usually 12-18 months, there’s an “ownership fee” or “fair market value” payment to fully acquire the bike. This deferred payment and end-of-term fee can resemble interest-bearing transactions.
• Recommendation: If considering this scheme, thoroughly investigate the terms and conditions, especially the final ownership transfer payment. If it involves a significant “buy-out” fee after a lease period, it’s best to avoid it and opt for outright purchase or a truly riba-free installment plan.

How to Cancel Icycleltd.com Subscription if applicable

Based on the information available on Icycleltd.com’s homepage, it does not appear to offer traditional “subscriptions” in the sense of recurring memberships or digital content services. Their core business revolves around:

• Sales of electric bikes, pre-loved bikes, and children’s bikes.
• Bike hire services.
• Servicing.
• Participation in the Cycle to Work Scheme.

Therefore, direct “subscription cancellation” as you might with a streaming service or SaaS product is unlikely to be a relevant process for Icycleltd.com.

However, if you are engaging with their Bike Hire service, you would need to understand the terms of that specific rental agreement.

Cancelling a Bike Hire Agreement

For the “Bike hire” service, which is a temporary rental arrangement:

1. Review Your Rental Agreement: The most critical step is to revisit the specific terms and conditions you agreed to when you hired the bike. This document will outline:
   • The duration of the hire period e.g., “£45 per week”.
   • Any minimum hire periods.
   • Procedures for early return.
   • Potential penalties or fees for early termination or late returns.
   • Required notice period for cancellation or return.
2. Contact Icycle Ltd Directly: Since the website doesn’t have a dedicated “cancel subscription” button, you would need to contact them directly through their provided channels:
   • Phone: Call 01200 442 306 during their operating hours Monday-Saturday: 9:30-17:00. This is often the quickest way to discuss rental agreements.
   • Email: Look for a general contact email address in their “Contact Us” section. Provide your full name, rental agreement details if you have an agreement number, and clearly state your intention to terminate the bike hire.
   • In-Person Visit: If you are local, visiting their new location at the old Natwest bank building on York Street could be an effective way to resolve the matter directly.
3. Return the Bike: Ensure you understand the process for returning the hired bike, including:
   • The designated return location.
   • Any condition requirements for the bike upon return.
   • Confirmation of return and cessation of charges.
4. Confirm Cancellation: Always request a written confirmation via email that your bike hire agreement has been terminated and that no further charges will apply. Keep this for your records.

For the “Cycle to Work Scheme”

If your interaction with Icycleltd.com is through the “Cycle to Work Scheme,” cancellation is typically handled via your employer, not directly with Icycleltd.com.

1. Contact Your Employer’s HR or Scheme Administrator: The “Cycle to Work Scheme” is administered by your employer. Any changes, including early termination or withdrawal from the scheme, must go through them.
2. Understand Employer’s Policy: Your employer will have specific policies regarding early exit from the scheme, which might involve:
   • Paying the outstanding balance of the bike’s value.
   • Forfeiting tax benefits for the period.
   • Specific rules about ownership transfer.
3. Review Scheme Terms: Re-read the terms and conditions of the specific “Cycle to Work Scheme” provider e.g., Green Commute Initiative, Cyclescheme, etc. that your employer uses, as policies can vary.

In summary, for Icycleltd.com, think of it less as a “subscription” and more as a “rental agreement” or “purchase agreement,” each requiring direct communication and adherence to their specific terms.

How to Cancel Icycleltd.com Free Trial

Based on the publicly available information on Icycleltd.com’s website, there is no indication that they offer a “free trial” for any of their products or services.

Their business model focuses on: Timetravelpromotion.com Reviews

• Direct sales of new and pre-loved bicycles.
• Bike hire which is a paid rental service, not a free trial.
• Servicing of bikes.
• The Cycle to Work Scheme, which is a government-backed initiative for employees to lease bikes, not a free trial from the retailer.

Therefore, if you have engaged with Icycleltd.com, you are most likely either:

1. Purchasing a bike: This is an outright transaction, not a trial.
2. Hiring a bike: This is a paid rental, as discussed in the “How to Cancel Icycleltd.com Subscription” section.
3. Utilizing their servicing: A paid service.
4. Participating in the Cycle to Work Scheme through your employer: This is a structured lease agreement.

If you believe you signed up for something that was advertised as a “free trial” from Icycleltd.com, it is crucial to:

• Review your sign-up documentation: Check any emails, contracts, or terms of service you received when you initially engaged with them. Look for any mention of “trial,” “introductory period,” or “free access.”
• Check your bank statements: See if any charges have been made, or if a “free trial” period has ended and a paid period has begun.
• Contact Icycleltd.com directly: Reach out to them immediately using their phone number 01200 442 306 or their contact email. Explain your situation and ask for clarification regarding any “free trial” you might have enrolled in. Be prepared to provide details of your interaction with them.

Given the nature of their business physical goods and services, a free trial model is highly uncommon, especially for high-value items like bicycles.

It is more probable that any initial offer you encountered was either:

• A promotional discount on a purchase.
• A short-term rental at a specific rate e.g., a “week-long rental” which is simply their bike hire service.
• A misunderstanding of the “Cycle to Work Scheme” benefits, which provide tax savings but are not a “free trial” of the bike itself.

In the vast majority of cases, “cancelling a free trial” for Icycleltd.com will not be a relevant action, as such an offer does not appear to exist.

Your focus should be on understanding and adhering to the terms of any purchase, hire, or service agreement you have entered into.

Icycleltd.com Pricing

Icycleltd.com features a range of pricing across its various categories, from affordable pre-loved bikes to high-end electric models.

The pricing structure is generally transparent for individual products, with clear display of regular and sale prices.

Pre-Loved and Children’s Bikes

This segment offers highly accessible entry points into cycling, reflecting the value proposition of refurbished goods.

• Children’s Bikes: Prices for children’s bikes are notably affordable, starting as low as £20.00 for a balance bike e.g., “My 1st balance bike”. Other examples include a “Wiggins 24” bike” for £159.00 and a “Bobbin 16” pink bike” for £149.00. This makes cycling accessible for families on a budget. Hdtventertainment.co.uk Reviews

• Adult Pre-Loved Bikes: Similarly, the pre-loved adult bikes offer significant savings compared to new models. Examples seen on the homepage include:

  • “Dawes Sprint road bike” for £99.00
  • “GT Tequesta” for £169.00
  • “Klein Pulse” for £279.00

  These prices are attractive for those looking for functional bikes without a hefty investment.

Electric Bikes

Electric bikes represent the higher end of Icycleltd.com’s product range, with prices reflecting the advanced technology and components involved.

• Entry-Level Electric Bikes: Prices start from around £1,199.00 for models like the “Chill-E.” This price point is typical for entry-level electric bikes that offer basic assistance and features.
• Mid-Range to High-End Electric Bikes: More sophisticated models with better motors, batteries, and components command higher prices:
  • “EZEGO COMMUTE INTERNAL” starts from £1,499.00.
  • “NEW Ezego Trail Destroyer MTB” is priced at £1,799.00.
  • “LEVIT MUSCA MX MIDSTEP” has a regular price of £2,299.00, often on sale for £1,699.00.
  • “Forme Morley 2E 700C” is listed at £2,099.00.
• Sale Items: Icycleltd.com frequently features sales, with some electric bikes offering substantial discounts, such as the “Apache Yamka E3- ex demo” reduced from £1,599.00 to £999.00, representing a 38% saving. These sales provide opportunities for buyers to acquire e-bikes at more competitive prices.

Bike Hire and Servicing

Beyond sales, Icycleltd.com also offers services with clear pricing:

• Bike Hire: Advertised at “only £45 per week.” This provides a flexible option for short-term use, though, as noted earlier, potential financial implications related to riba should be carefully considered for such rental agreements.
• Bosch e-Bike Service & Diagnostic Report: Priced at £85. This indicates specialized servicing for electric bikes, a crucial aspect of e-bike ownership.
• Free Led Rides and Maintenance Courses: The website also highlights “FREE Led Ride” events and “FREE BIKE MAINTENANCE COURSES,” adding value for their community and potentially attracting new customers.

Overall, Icycleltd.com’s pricing strategy caters to various budgets and needs, from very affordable used bikes to premium electric options.

The transparency in displaying prices for individual items is a positive aspect, allowing consumers to compare costs directly.

Icycleltd.com vs. Competitors

When evaluating Icycleltd.com, it’s helpful to compare its offerings and approach against other prominent players in the UK cycling market.

Competitors range from large national chains to specialized e-bike retailers and local independent shops.

Large National Chains: Halfords & Evans Cycles

These are major players in the UK, offering a vast range of bikes, accessories, and services.

• Halfords:
  • Pros: Widespread physical presence hundreds of stores, extensive range of bikes road, mountain, hybrid, electric, car parts, and accessories. Very competitive pricing, often with frequent sales. Strong presence in the “Cycle to Work Scheme.”
  • Cons: Can sometimes feel less specialized or personal compared to independent shops. E-bike range, while broad, might not feature the most niche or high-end brands.
  • Comparison to Icycleltd.com: Halfords offers a more general “one-stop-shop” experience. Icycleltd.com, while smaller, has a more defined focus on electric bikes and a robust pre-loved section, which Halfords also offers but perhaps not with the same dedicated emphasis on curation.
• Evans Cycles:
  • Pros: Strong reputation, wide selection of premium brands, good customer service, extensive physical stores, and a well-regarded online presence. Offers workshops and servicing.
  • Cons: Prices can be higher, especially for high-end models.
  • Comparison to Icycleltd.com: Evans Cycles competes on brand variety and premium offerings. Icycleltd.com stands out with its dedicated “pre-loved e-bikes” section and local community events, which large chains might not replicate with the same personal touch.

Specialized E-bike Retailers: Pure Electric

Companies like Pure Electric focus almost exclusively on electric bikes and scooters, offering a curated selection. Mydynamixpro.com Reviews

• Pros: Deep expertise in electric vehicles, often stock cutting-edge models and accessories. Strong online presence with detailed specifications and customer reviews.
• Cons: Limited range beyond electric mobility. Fewer physical locations compared to general bike shops.
• Comparison to Icycleltd.com: Pure Electric offers a highly specialized e-bike experience, potentially with a broader selection of e-bike specific brands. Icycleltd.com, while having a strong e-bike focus, also diversifies into traditional and children’s bikes, offering a slightly broader cycling solution. Icycleltd.com’s physical presence and community engagement led rides, local events might appeal more to those seeking a personal touch.

Local Independent Bike Shops

These shops form the backbone of the cycling community, often run by passionate experts.

• Pros: Personalized service, expert advice, strong community ties, ability to build custom bikes or offer unique local brands. Excellent for servicing and long-term support.
• Cons: Smaller inventory, potentially higher prices for some items due to less buying power, limited online presence compared to large chains.
• Comparison to Icycleltd.com: Icycleltd.com functions much like an independent shop, leveraging its physical location and local events. Its well-developed online presence and clear product categorization give it an edge over many smaller independent shops that might only have basic websites. The emphasis on “pre-loved” bikes also gives it a distinct niche within the independent market.

Key Differentiators for Icycleltd.com

• Strong Pre-Loved Offering: Icycleltd.com’s robust selection of pre-loved bikes, including e-bikes, is a significant differentiator. This caters to a budget-conscious market and promotes sustainability.
• Community Engagement: The promotion of “FREE Led Ride” events and local bike maintenance courses fosters a community around their brand, which builds customer loyalty and a positive image.
• Physical Presence and Local Service: Their clear emphasis on a physical store, test rides, and local servicing sets them apart from purely online retailers. The “new location, same great team” message reinforces continuity and local expertise.
• Focus on Bosch e-bikes: Highlighting Bosch e-bikes demonstrates a commitment to quality and a focus on established, reliable e-bike technology.

In conclusion, Icycleltd.com carves out a niche by combining the accessibility of an online store with the personal touch and community focus of an independent local shop.

Its strong emphasis on pre-loved bikes and e-bikes, coupled with clear pricing and local services, makes it a compelling option, especially for UK-based customers seeking a blend of value, quality, and community support.

FAQs

Question

What types of bikes does Icycleltd.com sell?
Answer

Icycleltd.com sells a variety of bikes, including electric bikes mountain, hybrid, folding, low step, gravel, cargo, pre-loved bikes for adults and children, and new children’s bikes.

Does Icycleltd.com offer electric mountain bikes?

Yes, Icycleltd.com has a dedicated category for electric mountain bikes, indicating they stock these specialized models.

Can I buy a pre-loved electric bike from Icycleltd.com?

Yes, Icycleltd.com explicitly offers “Pre-loved e-bikes” as part of their extensive used bike inventory.

Where is Icycleltd.com physically located? Tokviral.co Reviews

Icycleltd.com is located in the UK, having moved to the old Natwest bank building on York Street. Their phone number is 01200 442 306.

Does Icycleltd.com participate in the Cycle to Work Scheme?

Yes, Icycleltd.com states that they participate in the “Cycle to Work Scheme,” including the “Green Commute Initiative” with no £1,000 limit.

What brands of electric bikes does Icycleltd.com carry?

Based on their website, Icycleltd.com carries electric bike brands such as Chill-E, Levit, Ezego, Forme, and also highlights Bosch e-bikes.

Are there any free services or events offered by Icycleltd.com?

Yes, Icycleltd.com promotes “FREE Led Ride” events and “FREE BIKE MAINTENANCE COURSES.”

What is the price range for children’s bikes on Icycleltd.com?

Children’s bikes on Icycleltd.com can start as low as £20.00 for balance bikes, with other models ranging up to around £159.00 or more.

Do they offer bike hire services? Blueberryshop.co Reviews

Yes, Icycleltd.com offers bike hire services, advertised at £45 per week.

Can I get my Bosch e-bike serviced at Icycleltd.com?

Yes, Icycleltd.com explicitly offers a “Bosch e-Bike service & diagnostic report” for £85.

How detailed are the product descriptions for electric bikes on Icycleltd.com?

Product descriptions for electric bikes are quite detailed, typically including frame size, wheel size, gears, motor type, brakes, battery size/options, estimated realistic range, weight, and color.

What is the average price for a new electric bike from Icycleltd.com?

New electric bikes on Icycleltd.com generally start from around £1,199.00 and can go up to over £2,000.00 for higher-end models, with sales frequently available.

Does Icycleltd.com have customer reviews on their website?

Yes, individual product pages on Icycleltd.com have sections for “Customer Reviews,” although the number of reviews displayed may be limited for some products.

What are Icycleltd.com’s operating hours? Shop.alzheimers.org.uk Reviews

Icycleltd.com is open Monday-Saturday from 9:30-17:00 and closed on Sundays.

Is parking available at Icycleltd.com’s new location?

Yes, free parking is available for iCycle customers at the rear of their new store on York Street, and spaces can be reserved by calling them.

Do they sell bike accessories?

Yes, the website navigation includes a category for “Accessories,” indicating that they sell bike-related accessories.

Are electric cargo bikes available on Icycleltd.com?

Yes, “Electric cargo bikes” are listed as a specific category under their electric bike offerings.

Does Icycleltd.com provide e-bike advice?

Yes, Icycleltd.com has a section dedicated to “E-bike advice” on their website, providing helpful information for e-bike owners.

Can I test ride an e-bike before purchasing from Icycleltd.com? Formidableforms.com Reviews

Yes, the website mentions that if you are coming to test ride an e-bike, you can reserve a parking space by calling them, implying test rides are offered.

Does Icycleltd.com sell balance bikes for very young children?

Yes, they explicitly list “Balance bikes” and show a “My 1st balance bike” for sale, catering to very young children.