Struggling to cancel your VPN subscription? Don’t worry, you’re definitely not alone! It can feel a bit like a maze sometimes, especially with all the different providers and devices out there. But trust me, once you know where to look and what to do, it’s pretty straightforward. We’re going to walk through everything, whether you signed up on your iPhone, Android, or directly through a VPN’s website. By the end of this, you’ll know exactly how to stop those recurring payments and get back control of your subscriptions.

Think of it like this: Sometimes, a service just isn’t hitting the mark anymore. Maybe your VPN isn’t as fast as you hoped, or perhaps you found a better one that fits your needs. Whatever the reason, you’ve got the right to cancel without a fuss. We’ll cover the general steps, then dive into specific VPNs like NordVPN and ExpressVPN, and even talk about how to snag a refund if you’re still within the money-back guarantee period. So, let’s get into it!

Table of Contents

General Steps to Cancel Any VPN Subscription

Before we get into the nitty-gritty of specific VPNs, let’s look at the two main ways people usually subscribe to a VPN: directly through their website or through an app store like Apple’s App Store or Google Play. The way you cancel largely depends on how you signed up in the first place.

If You Subscribed Directly via the VPN’s Website

This is often the most common way folks sign up. If you paid with a credit card, PayPal, or another direct method on the VPN provider’s site, then you’ll usually cancel right there too.

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Here’s the general playbook:

Log into Your Account: Head over to the official website of your VPN provider. You’ll need to find the “Login” or “My Account” section and punch in your credentials.
Find Your Subscription Settings: Once you’re logged in, look for something like “Subscription,” “Billing,” “My Services,” or “Account Settings.” Sometimes it’s buried under a profile icon or a menu on the left sidebar.
Locate the Cancellation Option: Within that section, you should see an option related to managing your subscription or auto-renewal. It might say “Cancel Subscription,” “Turn Off Auto-Renewal,” or “Manage Subscription Settings.” Most VPNs offer an auto-renewal toggle, which you can just switch off.
Follow the Prompts: The website will likely guide you through a few more steps. They might ask why you’re canceling your feedback helps them improve!, or they might try to offer you a deal to stay. Just keep going until you see a confirmation message that your subscription has been canceled or auto-renewal is off.
Check for Confirmation: Always, always, always look for a confirmation email in your inbox. This is your proof that the cancellation went through. If you don’t get one, it’s a good idea to double-check your account or reach out to their customer support.

Pro Tip: Canceling auto-renewal is often the simplest way to prevent future charges. You’ll usually still get to use the VPN service until the end of your current billing cycle.

If You Subscribed via an App Store iPhone/Android/Mac

Lots of us grab VPNs directly from our phone’s app store. If you did this, whether it’s the Apple App Store on your iPhone or the Google Play Store on your Android, then you’ll manage and cancel your subscription through your device’s settings, not directly in the VPN app itself. Deleting the app alone won’t cancel the subscription, so don’t fall for that trap! Surfshark VPN Starter Plan: Your 3-Year Investment in Online Freedom (Or the Best Long-Term Deal You Can Get!)

For iPhone/iPad/iOS Users:

This is a common one, and thankfully, Apple makes it pretty consistent across most apps.

Open Settings: On your iPhone or iPad, tap the Settings app.
Tap Your Name/Apple ID: At the very top, you’ll see your name and Apple ID banner. Tap on that.
Go to Subscriptions: Scroll down a bit and tap on Subscriptions.
Find Your VPN: You’ll see a list of all your active and expired subscriptions. Scroll through and locate the VPN service you want to cancel e.g., “VPN Lumos,” “VPN Proxy Master,” or “VPN Super Unlimited Proxy”.
Tap “Cancel Subscription”: Select your VPN, and on its details page, tap Cancel Subscription. If you don’t see this option, it might mean the subscription has already been canceled and won’t renew.
Confirm: Follow any on-screen prompts to confirm your cancellation. You’ll likely still have access to the VPN until the end of your current billing period.

For Android Users:

Canceling on Android is super similar to iOS, just through the Google Play Store.

Open Google Play Store: On your Android phone or tablet, open the Google Play Store app.
Tap Your Profile Icon: In the top-right corner, tap your profile icon your Google account picture.
Go to Payments & Subscriptions: Select Payments & Subscriptions, then tap Subscriptions.
Find Your VPN: Find your VPN subscription e.g., “VPN Proxy Master,” “VPN Super Unlimited Proxy” in the list.
Tap “Cancel Subscription”: Select the VPN, then tap Cancel Subscription and follow the instructions to confirm. Again, you’ll generally be able to use the service until your current billing cycle ends.

For macOS Users App Store:

If you got your VPN through the Mac App Store, here’s how to cancel:

Open App Store: Sign in to your account in the App Store.
Click Your Name/Profile: Click the Person icon or your name at the top of the window.
Go to Subscriptions: Click Subscriptions, then Manage.
Find and Edit: Locate your VPN subscription, click Edit, and then Cancel Subscription.

Step-by-Step Cancellation Guides for Popular VPNs

Now, let’s tackle some of the VPNs that people ask about most often. While the general steps above cover a lot, some providers have slight differences or specific portal names. Surfshark and YouTube TV: What Reddit Users Really Think About Streaming Across Borders

How to Cancel NordVPN

NordVPN is pretty popular, and thankfully, canceling your subscription or just auto-renewal is usually a breeze if you subscribed directly through their website.

If You Subscribed Directly via NordVPN Website:

Log into Your Nord Account: Go to the NordVPN website and sign in to your Nord Account.
Navigate to Billing: On the left sidebar, click on Billing.
Go to Subscriptions: Select the Subscriptions tab. You’ll see your subscription information here.
Cancel Auto-Renewal: Look for the Auto-renewal section and click Cancel or Manage.
Confirm Cancellation: Follow the prompts, which usually involve selecting a reason and confirming that you want to Cancel auto-renewal. Your auto-renewal status will then change to “off.”
Confirmation Email: You’ll receive a confirmation email once the cancellation is successful.

Remember, if you cancel auto-renewal, you can still use NordVPN until the end of your current paid period. If you’re looking for a refund within their 30-day money-back guarantee, you’ll also need to contact their customer support.

If You Subscribed to NordVPN via App Stores:

If you bought your NordVPN through the Google Play Store or Apple App Store, you’ll follow the general steps for those platforms we just covered.

On iPhone/iOS: Go to Settings > your Apple ID > Subscriptions > NordVPN > Cancel Subscription.
On Android: Open the Google Play Store > tap your profile icon > Payments & subscriptions > Subscriptions > NordVPN > Cancel subscription.

How to Cancel ExpressVPN

ExpressVPN is another top-tier VPN, and they also make it fairly easy to manage your subscription.

If You Subscribed Directly via ExpressVPN Website Credit Card, PayPal, etc.:

Sign in to Your ExpressVPN Account: Go to the ExpressVPN website and log into your account.
Go to Subscription Details: On the left-hand menu, click on Subscription or My Subscription.
Manage Settings: Look for “Manage Subscription Settings” or “Edit subscription settings.”
Turn Off Auto-Renewal: Find the option to Turn off Auto-Renewal or similar wording and click it.
Follow Prompts and Confirm: Complete the steps until you see a confirmation that your subscription has been canceled.
Contact Support for Refunds: If you’re within their 30-day money-back guarantee, you’ll typically need to contact ExpressVPN’s customer support directly to request a refund, even after turning off auto-renewal. You can still use the service until your current billing cycle ends.

If You Subscribed to ExpressVPN via App Stores:

Just like with NordVPN, if you got ExpressVPN through an app store, you’ll cancel it through your device settings. How to Connect Surfshark VPN to Your Xbox: A Complete Gaming Guide

On iPhone/iOS: Go to Settings > your Apple ID > Subscriptions > ExpressVPN > Cancel Subscription.
On Android: Open the Google Play Store > tap your profile icon > Payments & subscriptions > Subscriptions > ExpressVPN > Cancel subscription.

How to Cancel VPN Lumos Subscription

VPN Lumos is often an app-based subscription.

If You Subscribed to VPN Lumos via App Stores:

Most VPN Lumos subscriptions are managed through the Apple App Store or Google Play.

On iPhone/iOS: Go to Settings > your Apple ID > Subscriptions > VPN Lumos > Cancel Subscription.
On Android: Open the Google Play Store > tap your profile icon > Payments & subscriptions > Subscriptions > VPN Lumos > Cancel subscription.

If you happened to subscribe directly through their website, you’d log in there and look for subscription management, similar to the general website steps.

How to Cancel VPN Proxy Master Subscription

VPN Proxy Master is another one that many users subscribe to via app stores.

If You Subscribed to VPN Proxy Master via App Stores:

On iPhone/iOS: Go to Settings > your Apple ID > Subscriptions > VPN Proxy Master > Cancel Subscription.
On Android: Open the Google Play Store > tap your profile icon > Payments & subscriptions > Subscriptions > VPN Proxy Master > Cancel Subscription.

If you subscribed directly on their website, you’d need to contact their 24/7 customer support with your receipt to cancel. VPN Proxy Master unfortunately does not offer a money-back guarantee, so if you cancel, you’ll likely use the service until your current subscription runs out. Does surfshark protect against viruses

How to Cancel VPN Super Unlimited Proxy Subscription

Similar to other app-based VPNs, VPN Super Unlimited Proxy subscriptions are usually handled through your device’s app store.

On iPhone/iOS: Go to Settings > your Apple ID > Subscriptions > VPN Super Unlimited Proxy > Cancel Subscription.
On Android: Go to Google Play > Subscriptions > select VPN Super Unlimited Proxy > Cancel subscription.

Be careful with “free trials” for this one, as some users have reported issues with cancellation buttons within the app. Always go through your device’s settings to cancel!

Cancelling a VPN Free Trial

Free trials are awesome for testing out a VPN, but sometimes they automatically roll into a paid subscription if you don’t cancel in time.

The good news is, canceling a free trial generally follows the exact same steps as canceling a full subscription on your device or the provider’s website. Your Go-To Guide for the Surfshark VPN Website: Unlocking Online Freedom

App Store Trials: If you started a free trial through the Apple App Store or Google Play Store, go into your device’s subscription settings as detailed above for iPhone and Android and cancel it there before the trial period ends. Many trials convert to paid plans if you don’t cancel at least 24 hours before the trial period is over.
Website Trials: If you started a free trial directly on a VPN’s website, log into your account on their site and cancel it in the subscription or billing section.

Always keep an eye on the trial’s end date! Set a reminder a few days beforehand if you’re not sure you want to commit.

Understanding VPN Refund Policies

“Can I get my money back?” That’s a huge question for many people canceling a VPN. Most reputable VPNs offer a money-back guarantee, typically a 30-day window though some, like CyberGhost, offer up to 45 days for longer plans, or 14 days for monthly plans.

Here’s what you need to know:

Initial Purchase Only: Many providers, like NordVPN and PureVPN, state that their money-back guarantee applies to the initial purchase only. If your subscription auto-renews and you try to get a refund for the renewed period, you might be out of luck unless local laws say otherwise. ExpressVPN, however, offers a 14-day guarantee for renewed subscriptions if you didn’t intend for it to renew.
How to Request a Refund: Usually, you’ll need to contact the VPN’s customer support directly. This often means using their live chat, sending an email, or submitting a support ticket. Be ready to provide your account details email, username, purchase date and a reason for cancellation.
App Store Purchases and Refunds: This is where it gets a little tricky. If you purchased your VPN subscription through the Apple App Store, VPN providers typically cannot issue a refund directly. Apple handles these, and refunds are issued solely at Apple’s discretion. You’ll need to contact Apple Support. For Google Play Store purchases, some VPNs like NordVPN and ExpressVPN can process refunds if you meet their terms, but you might also be able to request a refund directly from Google Play within 48 hours of purchase.
Processing Time: Once approved, refunds can take anywhere from a few days to up to 10 business days or even 30 days for some payment providers to show up in your account, depending on your bank or payment method.

Always check the specific VPN provider’s refund policy on their website. Don’t assume – these policies can change. Surfshark VPN: Dein Guide für sicheres und privates Surfen

What Happens After You Cancel?

So, you’ve gone through the steps, clicked “confirm,” and received that sweet cancellation email. What now?

Continued Access Usually: Most VPNs will let you continue using their service until the very last day of your current billing cycle. So if you paid for a month and cancel on day 10, you still get to use it for the remaining 20 days. This is great because it means you’re not losing out on service you’ve already paid for.
No More Auto-Renewal: The biggest thing is that you won’t be charged again. Your subscription won’t automatically renew at the next billing date.
App Still on Device: Canceling your subscription doesn’t automatically uninstall the VPN app from your phone or computer. If you don’t plan to use it again, you’ll need to manually delete the app from your device. For iOS users, you might also want to go to Settings > General > VPN & Device Management and delete any associated VPN profiles.
No Immediate Service Loss Unless Refunded: If you just cancel auto-renewal, your service continues. However, if you’re within a money-back guarantee period and successfully request a refund, your access might stop immediately once the refund is processed.
Data and Account Retention: The VPN provider will usually retain your account information, but without an active subscription, your data won’t be routed through their servers, and you won’t have the VPN protection. If you want to delete your account entirely not just cancel the subscription, that’s often a separate process you’d need to ask customer support about.

Frequently Asked Questions

Does deleting the VPN app cancel the subscription?

No, deleting the VPN app from your device does not automatically cancel your subscription. This is a common misunderstanding! Your subscription is managed either through your device’s app store settings Apple App Store, Google Play Store or directly through the VPN provider’s website. You need to follow the cancellation steps outlined above to stop future charges.

Can I get a refund if I cancel my VPN subscription?

Many VPN providers offer a money-back guarantee, typically for 30 days, though some can be shorter 14 days or longer 45 days depending on the plan or provider. If you cancel within this period, you can usually request a full refund by contacting their customer support. However, if you purchased through the Apple App Store, refunds are handled by Apple’s discretion, not the VPN provider. Surfshark VPN and Vodafone: Your Complete Guide to Online Freedom

What if I can’t find the cancellation option in my account?

If you’re struggling to find the cancellation option on the VPN’s website or in your app store settings, don’t give up! First, make sure you’re logged into the correct account and checking the right platform where you originally subscribed. If you’re still stuck, your best bet is to contact the VPN provider’s customer support team. They can guide you through the process or sometimes even cancel it for you. Most providers offer live chat, email, or a support ticket system.

Will my VPN still work after I cancel?

Generally, yes! When you cancel your VPN subscription, you’re usually just turning off the auto-renewal feature. This means you can typically continue using the VPN service until the end of your current paid billing period. You won’t be charged again, but you get to use the service you’ve already paid for. If you requested a refund within a money-back guarantee, your access might end sooner once the refund is processed.

How do I cancel a VPN free trial so I don’t get charged?

To cancel a VPN free trial, you need to follow the same cancellation steps as a regular subscription on the platform where you started the trial. This means going into your device’s subscription settings for app store trials Apple App Store or Google Play or logging into your account on the VPN’s website for direct sign-ups. The key is to do this before the free trial period officially ends, often at least 24 hours beforehand, to avoid being automatically charged. Set a reminder on your phone so you don’t forget!

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