How to Cancel Your HiDive Subscription

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Losing interest in your HiDive subscription? We’ve all been there – signing up for a streaming service for that one anime series, finishing it, and then realizing you’re still paying for something you barely use. Or maybe you just grabbed the free trial and now you’re trying to figure out how to avoid those charges. Whatever your reason, figuring out how to stop those recurring payments can sometimes feel like a mini-quest itself, especially with all the different ways you might have signed up.

Don’t worry, I’ve got your back. I’ll walk you through exactly how to cancel your HiDive subscription, no matter if you subscribed directly through their website, via Amazon Prime Video Channels, on your Roku device, or even through a mobile app. The key is usually to go back to where you originally started your subscription. So, let’s cut to the chase and get you unsubscribed without a headache.

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The simplest path to canceling your HiDive subscription really depends on how you first signed up. Think of it like this: if you bought a book from a specific store, you’d return it to that same store, right? Subscriptions work pretty much the same way. So, before you do anything, try to remember if you joined HiDive through their website, via Amazon, using a Roku device, or through an app store on your phone.

HiDive subscriptions usually run you about $6.99 USD per month or $69.99 USD for a yearly plan, though prices can vary a bit by region and currency. For example, in Canada, it’s about $8.99 CAD monthly or $89.99 CAD annually. They also offer a 7-day free trial for new users to check things out before committing. If you’re on that free trial, canceling typically means you lose access to premium services right away. But if you’re a paying member, you usually get to keep watching until the end of your current billing cycle.

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Ready? Let’s break down the different ways to cancel.

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Canceling Directly on the HiDive Website

This is often the most straightforward method if you signed up directly on their site.

Step-by-Step Guide for Website Cancellation

  1. Head to the HiDive Website: Open your web browser and go to the official HiDive website hidive.com.
  2. Log In to Your Account: Look for the “Log In” or “Sign In” option, usually in the top right corner of the page. Enter your email address and password to access your account. If it’s your first time logging in in a while, or after a recent UI update, they might ask you to change your password. Just follow the prompts.
  3. Navigate to Account Settings: Once you’re logged in, you’ll need to find your account settings. This is often done by clicking on your profile icon or avatar, or sometimes it’s labeled “My Account” or “Settings.” Reddit users have pointed out that after some UI updates, finding the cancel option can be tricky, sometimes requiring you to scroll down to find the “Subscription” section.
  4. Find “Subscription” or “Membership”: Within your account settings, you should see a section specifically for your “Subscription” or “Membership.” Click on this to view your current plan details.
  5. Initiate Cancellation: Look for an option that says “Cancel Subscription,” “Manage Subscription,” or “Turn off auto-renew.” Click on it.
  6. Follow the Prompts: HiDive, like many services, might try to offer you discounts or ask for your reason for canceling. You might see options to “pause” your subscription, but if you want to fully cancel, make sure you select the option that clearly states “Cancel Subscription” or “Continue to cancel”. You might also need to provide a reason for canceling. Be careful not to click on any “claim discount” buttons if your goal is to truly end the subscription.
  7. Confirm Your Cancellation: After navigating through the prompts, you’ll usually get a final confirmation step. Make sure you confirm to finalize the cancellation. You might even receive an email confirming that your subscription has been canceled.

If you followed these steps, your subscription should be canceled, and you won’t be charged again. You’ll likely retain access to HiDive content until the end of your current billing period.

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Canceling HiDive Through Amazon Prime Video Channels

Many anime fans discover HiDive as an add-on channel through Amazon Prime Video. If this sounds like you, then you’ll need to cancel it through your Amazon account, not directly on the HiDive website. This is a common point of confusion for users.

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Step-by-Step Guide for Amazon Prime Video Channels Cancellation

  1. Go to the Amazon Website: Open your web browser and head over to amazon.com. Make sure you’re logged into the Amazon account that holds your Prime Video subscription.
  2. Access Your Account & Lists: In the top right corner of the Amazon homepage, hover over “Account & Lists” and then click on “Your Account” from the dropdown menu.
  3. Navigate to Prime Video Channels: On the “Your Account” page, look for the “Digital content and devices” section, and then click on “Prime Video Channels” or “Manage Your Prime Video Channels.”. Some TikTok tutorials mention looking for “Prime Video Monthly” within account and settings.
  4. Find Your HiDive Subscription: Once on the Prime Video Channels page, you’ll see a list of all the channels you’re currently subscribed to through Amazon. Find “HIDIVE” in this list..
  5. Select “Cancel Channel”: Next to the HiDive subscription, there should be an option to “Cancel Channel” or “Cancel Subscription.” Click on it.
  6. Confirm the Cancellation: Amazon will usually ask you to confirm your decision, and they might even offer you a different deal to keep you subscribed. Just follow the prompts to confirm the cancellation.
  7. Check for Confirmation: You should receive a confirmation message on Amazon, and possibly an email, confirming that your HiDive channel subscription has been canceled. You’ll still have access to the content until your current billing cycle ends.

This method is specifically for HiDive subscriptions billed through Amazon. If you try to cancel on HiDive’s site and it tells you your subscription is managed elsewhere, Amazon is a very likely culprit!

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Canceling HiDive on Roku

If you originally subscribed to HiDive directly on your Roku device or through the Roku Channel Store, then that’s where you’ll need to cancel it. You can do this either on your Roku device itself or by logging into your Roku account on their website.

Method 1: Canceling Directly on Your Roku Device

  1. Grab Your Roku Remote: Make sure your Roku device is turned on and you’re on the Home screen.
  2. Highlight the HiDive App: Use the arrow buttons on your remote to scroll through your installed apps until you find and highlight the HiDive channel icon. Don’t launch the app, just make sure it’s selected.
  3. Press the Star * Button: On your Roku remote, press the Star * button. This will bring up an options menu for the selected app.
  4. Select “Manage Subscription”: In the options menu, choose “Manage subscription”. If you don’t see this option, it means your HiDive subscription isn’t managed through Roku, and you’ll need to try one of the other methods.
  5. Turn Off Auto-Renew: You’ll see details about your subscription, including the renewal date. Select “Turn off auto-renew” to cancel.
  6. Confirm: Follow any on-screen prompts to confirm your decision. Your subscription will remain active until the end of your current billing cycle.

Method 2: Canceling Through the Roku Website

  1. Visit the Roku Website: Open a web browser and go to my.roku.com.
  2. Sign In to Your Account: Log in with your Roku account credentials. This should be the same account linked to your Roku device.
  3. Go to “Manage Your Subscriptions”: Once logged in, look for a section like “Manage your subscriptions” or “My subscriptions”.
  4. Find HiDive: Under “Active subscriptions,” locate your HiDive subscription.
  5. Select “Manage Subscription”: Click on the HiDive subscription, then select “Manage subscription.”
  6. Choose “Turn Off Auto-Renew”: You’ll see an option to “Turn off auto-renew.” Click this to cancel the recurring payments.
  7. Confirm: Confirm your cancellation when prompted. Your access to HiDive will continue until your current billing period ends.

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Canceling HiDive on a Mobile App iOS/Android

If you signed up for HiDive through their app on your iPhone Apple App Store or Android device Google Play Store, then you’ll need to cancel it directly through your device’s subscription settings. Deleting the app alone won’t cancel your subscription and you’ll keep getting billed. How to Easily Cancel Your ExpressVPN Subscription and Get a Refund

For iOS iPhone/iPad Users

  1. Open Settings: Tap the “Settings” app icon on your iPhone or iPad.
  2. Tap Your Name/Apple ID: At the very top of the Settings menu, tap on your name your Apple ID profile.
  3. Go to “Subscriptions”: Tap on “Subscriptions.” You might need to authenticate with your Face ID, Touch ID, or Apple ID password.
  4. Find HiDive: In your list of active subscriptions, find “HiDive.”
  5. Tap “Cancel Subscription” or “Cancel Free Trial”: Select the HiDive subscription, then tap “Cancel Subscription” or “Cancel Free Trial” if you’re still in the trial period.
  6. Confirm: Tap “Confirm” to finalize the cancellation.

You’ll usually keep access until the next billing date, but if you’re on a free trial, access might end immediately.

For Android Users Google Play Store

  1. Open the Google Play Store App: Find and tap the Google Play Store icon on your Android device.
  2. Tap Your Profile Icon: In the top right corner, tap your profile icon your Google account picture.
  3. Go to “Payments & Subscriptions”: From the menu that appears, tap “Payments & subscriptions.”
  4. Select “Subscriptions”: Tap “Subscriptions” to see a list of your active subscriptions.
  5. Find HiDive: Locate “HiDive” in the list.
  6. Tap “Cancel Subscription”: Tap on the HiDive subscription, then tap “Cancel subscription.”
  7. Follow the Prompts: You might be asked to provide a reason for canceling. Follow any further on-screen instructions and confirm your cancellation.

Remember, if you have multiple Google accounts, you might need to check each one to find the subscription, especially if you can’t find it in your primary account.

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Canceling HiDive After a Free Trial

If you just started a free trial for HiDive and realized it’s not for you, the cancellation process is exactly the same as described above for the platform you used to sign up. The most important thing is to cancel before the trial period ends to avoid being charged.

For example, if you started a 7-day free trial on the HiDive website, you need to go to your account settings on the HiDive website and cancel it there before the seven days are up. If you signed up through Amazon Prime Video for the free trial, you need to cancel it through your Amazon Prime Video Channels settings.

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A key difference with free trials is that once you cancel, you’ll likely lose immediate access to the premium features. Unlike paid subscriptions where you typically retain access until the end of your billing cycle, free trials usually cut off access as soon as you cancel. So, if you’re halfway through a series on your free trial, you might want to wait until you’re done before hitting that cancel button, just make sure you don’t forget the date your trial ends!

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What If You Can’t Cancel Your HiDive Subscription? Troubleshooting

Sometimes, despite following all the steps, you might run into issues. This is a common frustration, as many Reddit users have reported problems, including errors like “Wrong pin, please try again” or the cancel option being completely missing, especially after UI updates.

Here’s what to do if you hit a snag: How to Cancel Your GQ Magazine or GQ Box Subscription (2025 Guide)

1. Double-Check Where You Subscribed

This is, hands down, the most common reason for cancellation problems. You must cancel your subscription through the same platform you used to sign up.

  • Did you get it as an Amazon Prime Video Channel? Cancel via Amazon.
  • Did you sign up on the HiDive website? Cancel there.
  • Was it through your Roku device? Cancel on Roku.
  • Did you use the mobile app iOS/Android? Cancel through your phone’s subscription settings.

People often try to cancel on the HiDive website only to be told their subscription is managed via the app, or vice-versa. Make sure you’re on the correct platform.

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2. Clear Your Browser Cache and Cookies or Try a Different Browser

Sometimes, old data in your web browser can cause glitches or prevent pages from loading correctly. Try clearing your browser’s cache and cookies, or simply try logging into HiDive from a different web browser e.g., if you’re using Chrome, try Firefox or Edge.

3. Check for Multiple Accounts

It’s possible you have more than one HiDive account, or a different Amazon/Google account was used for the subscription. If you’ve been charged but can’t find an active subscription under your usual login, try checking other email addresses or family member accounts that might have used your payment details. How to Cancel Your Verizon Gizmo Watch Service (And What to Expect)

4. Look for “Turn Off Auto-Renew”

On some platforms, especially Roku, the “cancel subscription” option might be phrased as “Turn off auto-renew”. This effectively does the same thing: it stops future billing.

5. Contact HiDive Support and Your Billing Platform

If you’ve tried everything and still can’t cancel, it’s time to reach out for help.

  • Contact HiDive Support: The official HiDive Help Center is a good starting point, or you can email them directly at [email protected]. Clearly explain the issue, providing your account details and the steps you’ve already taken. Be polite but firm in your request to cancel.
  • Contact Your Billing Platform’s Support: If you subscribed through Amazon, Roku, Apple, or Google, you might also need to contact their respective customer support teams. They can often help manage or cancel third-party subscriptions billed through their services. For example, Amazon staff advise users to go to “Manage Your Prime Video Channels”.

Many users on Reddit have expressed frustration with the cancellation process, especially after UI updates, with some reporting that the option to cancel seems to vanish, requiring them to contact support. It’s a common issue, so don’t feel like you’re alone if you run into this. If you were charged for a yearly subscription you forgot about, contacting HiDive and explaining the situation is often the best first step before disputing with your bank.

By carefully identifying where you subscribed and following the correct steps, you should be able to cancel your HiDive subscription without much trouble.

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Frequently Asked Questions

What happens if I cancel my HiDive subscription during a free trial?

If you cancel your HiDive subscription while you’re still in the free trial period, you’ll usually lose access to HiDive’s premium content immediately. Unlike paid subscriptions where you get to finish out your current billing cycle, a free trial cancellation typically stops access right away to prevent any charges from going through. So, if you were in the middle of a show, it might be a good idea to finish it up before hitting that cancel button, just make sure you remember the trial end date!

Can I get a refund if I forget to cancel my HiDive subscription and get charged?

Whether you can get a refund largely depends on HiDive’s refund policy and how long it’s been since you were charged. If you were charged for a yearly subscription because you forgot to cancel, some Reddit users suggest contacting HiDive directly via email to demand a cancellation and refund. While disputing with your bank is an option, it’s often better to try contacting the service first, as you authorized the recurring payment. Always check their official terms of service for specific refund details, but reaching out to their customer support is always your best bet.

Does deleting the HiDive app cancel my subscription?

No, simply deleting the HiDive app from your device will not cancel your subscription or stop you from being billed. Your subscription is managed through your account settings on the platform where you originally signed up HiDive website, Amazon, Roku, Apple App Store, Google Play Store, not by the presence or absence of the app on your device. You need to follow the specific cancellation steps for your subscription method to actually stop the charges.

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Why can’t I find the “cancel subscription” option on the HiDive website/app?

This is a common frustration many users face. Often, the reason you can’t find the cancel option on the HiDive website or app is because you actually subscribed through a different platform, like Amazon Prime Video Channels, Roku, or a mobile app store. HiDive’s system directs you to the platform where the billing originated. So, if the website says your subscription is managed via the app, check your phone’s subscription settings. If you signed up through Amazon, you’ll need to go to your Amazon account to cancel. If you’ve tried everything and still can’t find it, consider clearing your browser’s cache or trying a different browser, and then contact HiDive’s support team at [email protected]. Your Ultimate Guide to Cancelling Mozilla VPN

Will I still have access to HiDive content after I cancel?

If you cancel a paid HiDive subscription, you typically retain access to all the content until the end of your current billing cycle. For example, if you pay monthly on the 15th and cancel on the 5th, you’ll usually be able to watch HiDive until the 14th of that month. However, if you cancel a free trial, access usually ends immediately upon cancellation. Always confirm the specific terms when you go through the cancellation process.

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