To really cancel your Bitdefender VPN, you’ll generally need to stop its auto-renewal through your Bitdefender Central account. This is the most important step to make sure you aren’t charged again.

Let’s be real, sometimes a VPN just isn’t cutting it anymore, or maybe you found a different one that fits your needs better. Whatever your reason for wanting to cancel your Bitdefender VPN, don’t worry—it’s usually pretty straightforward, though it can feel a little confusing with all the different options like just turning it off, uninstalling it, or fully canceling the subscription. My goal here is to walk you through everything, making sure you know exactly what to do whether you just want to take a break from the VPN or ditch it completely. We’ll cover how to stop those recurring payments, how to temporarily turn off Bitdefender VPN, and even how to fully delete Bitdefender VPN from all your devices. We’ll also touch on how you might get a refund if you’re still within the money-back guarantee period.

the biggest thing when you say “how do I cancel Bitdefender VPN subscription” is usually stopping those automatic payments. Bitdefender, like many services, often has auto-renewal turned on by default, which can sometimes lead to unexpected charges if you forget about it. The main way to cancel your Bitdefender VPN subscription and stop future charges is through your Bitdefender Central account.

Here’s how you do it, step-by-step:

Via Bitdefender Central My Payments Tab

This is typically the most direct way to handle your subscription.

1. Head to Bitdefender Central: Open your web browser and go to central.bitdefender.com. You’ll need to sign in with the email and password linked to your Bitdefender Central account.
2. Navigate to My Subscriptions: Once you’re logged in, look for “My Subscriptions” in the menu on the left side. Click on that.
3. Go to My Payments: Inside the “My Subscriptions” section, you’ll usually see a “My Payments” tab at the top. Click on it.
4. Find Your VPN Subscription: You’ll see a list of your Bitdefender products and their expiry dates. Look for your Premium VPN subscription and click the “View details” button next to it.
   • Quick Tip: If the email you used to buy Bitdefender isn’t the same as your Central account, they might send a verification code to your purchase email. Just pop that code in to continue.
5. Manage Renewal Options: On the next page, you should see a link that says something like “Manage your subscription renewal options.” Click on this.
6. Stop Auto-Renewal: A pop-up window will appear. Here, you’ll usually find an “End Auto-Renewal” button or a similar option. Click it.
7. Give a Reason Optional but helpful: They’ll likely ask you to pick a reason for canceling from a dropdown menu. Choose one like “Price is too high” and then confirm by clicking “End Auto-Renewal” again.

Once you’ve done this, the auto-renewal status for your Bitdefender VPN subscription should update instantly, and you should get a confirmation email. If you don’t see it, definitely check your spam or junk folder!

Via Bitdefender Central Subscriptions Tab

Sometimes, the interface might be slightly different. If you see a “Billing” tab instead of “My Payments,” this path might be for you.

1. Log in to Bitdefender Central: Same as before, central.bitdefender.com.
2. Go to My Subscriptions: Click “My Subscriptions” on the left menu.
3. Open the Subscriptions Tab: At the top, click on the “Subscriptions” tab.
4. Access Subscription Details: Find the subscription you want to cancel and click the “•••” button often a three-dot icon next to it. Then choose “Subscription & Continuous Protection” from the menu.
5. Cancel Subscription: A window will pop up showing your subscription details and renewal date. Select your preferred option usually “Cancel Subscription” and click it.
6. Confirm Cancellation: Pick a reason for stopping auto-renewal and click “Cancel Subscription” to confirm.

How to Cancel Your Bitdefender VPN Subscription (and Stop Auto-Renewal)

Via 2Checkout Now Verifone

For some folks, especially depending on when and where you bought your subscription, your payment might be processed through 2Checkout which is now Verifone. If you’re having trouble with the Bitdefender Central steps, this is your alternative.

1. Visit the 2Checkout MyAccount Page: Go to https://store.bitdefender.com/myaccount/.
2. Enter Your Email: Type in the email address you used when you originally purchased your Bitdefender product and click “SEND ACCESS LINK.”
3. Check Your Email: You’ll get an email from 2Checkout/Verifone. Click the link inside that email within one hour to access your account.
4. Log In: The link will open 2Checkout MyAccount in your web browser. Click “Continue” to log in.
5. Go to My Products: Click on the “My Products” tab at the top.
6. Stop Automatic Renewal: Find your Bitdefender product and click “Stop automatic subscription renewal” next to it.
7. Confirm: In the pop-up, click “Stop auto-renewal” you might need to select a reason here too.

After this, your auto-renewal status should be updated, and you’ll get a confirmation email.

Getting a Refund for Your Bitdefender VPN

If you’ve just canceled but are also looking for your money back, Bitdefender usually offers a 30-day money-back guarantee on new purchases. This means if you cancel within 30 days of buying your subscription, you’re generally eligible for a full refund.

• Contact Support: To get a refund, you’ll typically need to contact Bitdefender’s customer support team directly. You can do this via live chat, phone, or by opening an email ticket. They’ll be happy to assist you.
• Proof of Purchase: Make sure you have your order number or any purchase details handy, as they’ll likely ask for it.
• Processing Time: Once you initiate the refund, it can take up to 5 business days for the money to show up in your account. Some people have reported it happening faster, even the next day!

Important Note: If you bought Bitdefender from a third-party seller, you’ll need to contact them directly for a refund, as Bitdefender’s customer service can usually only refund orders placed through their official website. How to Cancel ExpressVPN, Get a Refund, and Completely Remove It

How to Turn Off Bitdefender VPN Temporarily

Sometimes, you don’t want to completely cancel or uninstall. you just need to turn off the VPN for a bit. Maybe you’re troubleshooting a network issue or accessing a website that’s blocking VPN users. Turning off Bitdefender VPN is super easy across different devices.

On Windows or macOS

1. Open the Bitdefender App: Fire up your main Bitdefender application.
2. Go to the Privacy Tab: On the left-hand menu, click on the “Privacy” tab.
3. Access VPN Settings: Look for the “VPN” option and click “Open VPN” or just click on the VPN section.
4. Disconnect: If the VPN is active it will usually say “Connected”, you’ll see a “Disconnect” or “Pause” button. Just click that to turn it off.

Heads Up: If your VPN keeps turning on automatically every time your system starts, it’s likely due to “Smart VPN Rules” or a “Launch at startup” setting. You can go into the VPN settings, then “Smart VPN Rules,” and disable any rules there. Also, check “Settings” -> “Startup” within the VPN app and uncheck “Launch VPN at startup” to prevent it from automatically connecting.

On Android or iPhone/iPad

Turning off the VPN on your mobile devices is just as straightforward. The Real Deal with VPN Ads: What They Promise vs. What You Actually Get

1. Open the Bitdefender Mobile Security App: Find and tap the Bitdefender app icon on your home screen or in your app drawer.
2. Go to the VPN Section: Once the app is open, you’ll usually find a “VPN” section or icon. Tap on it.
3. Toggle the Switch: If the VPN is connected, you’ll see a switch or toggle. Just tap it to turn the VPN off. The status should change from “Connected” to “Disconnected.”
4. Disable Auto-Connect Optional: To make sure it doesn’t automatically reconnect, look for an “Auto-Connect” or “Always On VPN” option within the VPN settings and turn it off.

How to Delete Uninstall Bitdefender VPN

If you’ve decided to cancel your subscription and you’re not planning to use Bitdefender VPN anymore, you might want to completely remove it from your devices. This is different from just turning it off or canceling the subscription – this actually takes the software off your computer or phone.

On Windows

1. Open Control Panel: Click the Windows Start menu. You can search for “Control Panel” or “APPWIZ.CPL” which opens “Programs and Features” directly and press Enter.
2. Go to Programs and Features: In the Control Panel, click “Programs” then “Uninstall a program.”
3. Find Bitdefender VPN: Look through the list of installed programs for “Bitdefender VPN” or “Bitdefender Total Security” if it’s integrated.
4. Uninstall: Right-click on “Bitdefender VPN” and select “Uninstall.”
5. Follow Prompts: If a User Account Control prompt appears, click “Yes.” Then follow any on-screen instructions to complete the uninstallation process.

Important Note: Uninstalling Bitdefender VPN won’t remove your Bitdefender antivirus or other security modules. They are separate, so your device will still be protected by the antivirus.

On macOS

Uninstalling on a Mac is also pretty simple, though there are a couple of ways to do it. How to Cancel Your VPN Subscription (It’s Easier Than You Think!)

The Standard Way

1. Open Finder: Click on the “Finder” icon in your Dock.
2. Go to Applications: In the Finder window sidebar, click on “Applications.”
3. Locate Bitdefender: You might see a “Bitdefender” folder. Open it.
4. Run Uninstaller: Inside the Bitdefender folder, double-click on “Bitdefender Uninstaller.”
5. Select VPN: A new window will pop up. Make sure to tick the checkbox next to “Bitdefender VPN” or select “Uninstall VPN only” if given the option.
6. Authenticate: Enter your Mac administrator name and password to allow the uninstallation, then click “OK” or “Continue.” The process will then begin.

Drag to Trash for just the VPN app

1. Open Applications: In Finder, go to “Applications.”
2. Drag to Trash: Find the “Bitdefender VPN” app icon, click and drag it to the “Trash” icon in your Dock.
3. Empty Trash: Right-click on the Trash icon and select “Empty Trash” to completely remove it.

On Android

1. Tap and Hold: Find the Bitdefender VPN app icon on your home screen or in your app drawer. Tap and hold it.
2. Drag to Uninstall: An “Uninstall” option will usually appear on the screen. Drag the app icon onto it.
3. Confirm: Tap “OK” or “Uninstall” to confirm the removal.

On iPhone & iPad

1. Tap and Hold: Find the Bitdefender VPN app icon on your home screen. Tap and hold it until all the app icons start to shake.
2. Tap the “–” Symbol: A small “–” symbol will appear in the top-left corner of the Bitdefender VPN app icon. Tap it.
3. Delete App: Choose “Delete App” from the options that appear.
4. Confirm: Tap “Delete” to finalize the uninstallation.

Frequently Asked Questions

What happens if I just turn off the VPN but don’t cancel the subscription?

If you only turn off the VPN disconnect it but don’t cancel the subscription, your Bitdefender VPN will simply stop encrypting your internet traffic, but you’ll still be paying for the service. The subscription will continue to auto-renew, and you’ll be charged unless you specifically stop the auto-renewal through your Bitdefender Central account.

Will uninstalling Bitdefender VPN also remove my antivirus?

No, uninstalling Bitdefender VPN will not remove your antivirus. Bitdefender VPN is a separate module from Bitdefender Antivirus. You can remove the VPN software without affecting the rest of your Bitdefender security suite, so your device will remain protected against viruses and malware. Surfshark VPN Starter Plan: Your 3-Year Investment in Online Freedom (Or the Best Long-Term Deal You Can Get!)

Can I get a refund if I cancel my Bitdefender VPN subscription?

Yes, Bitdefender typically offers a 30-day money-back guarantee. If you cancel your Bitdefender VPN subscription within 30 days of your initial purchase, you are usually eligible for a full refund. You’ll need to contact Bitdefender’s customer support to request the refund after canceling your auto-renewal.

Why does Bitdefender VPN turn on automatically when I start my computer?

Bitdefender VPN might turn on automatically due to “Smart VPN Rules” or a “Launch VPN at startup” setting within the VPN application. To stop this, you can disable Smart VPN Rules in the VPN settings and uncheck the “Launch VPN at startup” option in the app’s startup settings.

How do I stop Bitdefender from automatically renewing other Bitdefender products, not just the VPN?

The process for stopping auto-renewal for other Bitdefender products is very similar to canceling the VPN subscription. You’ll log into your Bitdefender Central account, go to “My Subscriptions,” then “My Payments” or “Subscriptions”, find the specific product, and choose to “Stop Auto-Renewal” for that particular subscription. This gives you control over all your Bitdefender services.

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