If you’ve decided that WebStarts isn’t the right fit for you, canceling your subscription is usually a straightforward process. WebStarts states that you can close your Pro Account at any time, and there are no fees or penalties for doing so.
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While the exact steps might vary slightly depending on recent updates to their interface, here’s the general approach you’d take:
Step 1: Log into Your WebStarts Account
The first thing you’ll need to do is log in to your WebStarts account using your credentials. This is where you manage all aspects of your websites and subscriptions.
Step 2: Navigate to Account or Billing Settings
Once you’re logged in, look for a section related to your account, settings, or billing. This is often found in:
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- Your Dashboard: Sometimes there’s a direct link to “My Account” or “Billing” from the main dashboard where you see your websites.
- User Menu: Look for your profile icon or name, usually in the top right corner, which often reveals a dropdown menu with “Account Settings,” “Billing,” or “Subscriptions.”
- Direct Link/FAQ: If you’re having trouble finding it, you can always check the WebStarts support documentation or FAQ section on their official website. They usually have clear instructions on how to manage subscriptions.
Step 3: Find Your Subscription Details
Within the account or billing section, you should see a list of your active subscriptions or plans. Locate the specific WebStarts subscription you wish to cancel.
Step 4: Initiate Cancellation
There should be an option to “Cancel Subscription,” “Downgrade Plan,” or similar. Click on this option. You might be asked for a reason for your cancellation or offered a different plan. It’s common for companies to try and retain you, but you can proceed with the cancellation if that’s your decision.
Important Considerations After Canceling:
- Website Status: If you cancel a paid plan, your website might revert to the free plan’s limitations. This typically means:
- Your custom domain name will no longer be active with WebStarts, and you’ll lose any custom email addresses associated with it. You’ll need to manage your domain separately if you wish to keep it.
- WebStarts ads will reappear on your site.
- You might lose access to premium features you had with your paid plan, such as certain SEO tools, e-commerce functionalities, or increased storage/bandwidth.
- Data and Content: While your website might still be accessible on a free subdomain, it’s always a good practice to back up any content, images, or data that you want to keep before fully canceling a service.
- Refund Policy: Be aware of their refund policy. Most website builders offer free trials, and some have money-back guarantees, but this varies. Check the terms when you initially signed up to understand if you’re eligible for any refund. For AppSumo lifetime deals, there’s typically a 60-day money-back guarantee.
If you encounter any difficulties during the cancellation process, reaching out to WebStarts customer support directly is your best bet. They are generally praised for their responsiveness and willingness to help. Is WebStarts Legit?
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