How to Cancel KeepSolid VPN Unlimited: Your No-Fuss Guide

Thinking about parting ways with KeepSolid VPN Unlimited? Maybe you’re looking for a different service, or perhaps your needs have simply changed. Whatever the reason, getting your subscription canceled shouldn’t feel like a puzzle. One of my go-to tricks for canceling any service is to always check where you originally signed up. That’s usually the key to a smooth cancellation, and it’s definitely true for KeepSolid VPN Unlimited.

This guide will walk you through the entire process, making sure you know exactly what to do, no matter how you subscribed. We’ll cover everything from hitting that cancel button on their website to navigating app store settings, and even what to expect afterward. So, let’s get you sorted!

Understanding Your Subscription Before You Cancel

Before you jump into canceling, it’s good to know a few things about how KeepSolid VPN Unlimited subscriptions typically work. This can save you a headache later on.

First off, most subscriptions, especially VPNs, are set up for auto-renewal. This means if you don’t actively cancel, you’ll be charged again when your current billing cycle ends. That’s why being proactive is important! Vpn off

KeepSolid VPN Unlimited offers a 30-day money-back guarantee for most purchases. If you’re within this window and just signed up, you might be eligible for a full refund. However, some older information suggested a 7-day free trial without a money-back guarantee, so it’s always best to check their current policy or contact support if you’re unsure. Refunds usually take about 5 to 7 business days to process, but this can vary depending on your payment method and bank.

When it comes to data and privacy, KeepSolid states they have a “strict no-logging policy for all VPN Products.” They say they do not monitor, store, or log your online activities, browsing history, connection times, metadata, downloads, server usage, or data content during your VPN sessions. They also claim they never store or log your IP address after your session ends. This is good to know, especially if privacy was a major concern for you. However, some sources in the past noted that KeepSolid VPN Unlimited used to log certain data like IP addresses and session dates, at least temporarily, though their current privacy policy aims to address these concerns. They do collect some personal data from third parties, like social networks, and store payment history but not payment information from processors like Google, Apple, PayPal, and Amazon.

How to Cancel KeepSolid VPN Unlimited – Step-by-Step Guides

The way you cancel your KeepSolid VPN Unlimited subscription largely depends on where you originally purchased it. Whether it was directly from their website or through an app store, I’ve got you covered.

Canceling via the KeepSolid Website/User Office

If you bought your subscription directly from the KeepSolid website, this is your go-to method. This also applies if you used payment methods like PayPal, PaymentWall, Amazon in some cases, or Stripe. Dominate Your Games: How Kd VPN Can Boost Your Warzone K/D

Here’s how to do it:

1. Head to Your User Office: Open your web browser and go to my.keepsolid.com.
2. Log In: Sign in with your KeepSolid ID. If you used a social media account to register, use that.
3. Navigate to Purchase History: Once you’re logged in, click on your KeepSolid ID or profile icon in the upper right corner of the page. From the dropdown menu, find and select “Purchase History”.
4. Find Your Subscription: Look for your VPN Unlimited subscription in the list of your offers.
5. Manage and Cancel: You should see an option like “Manage” next to your VPN Unlimited offer. Click on it, then look for the option to cancel your offer or cancel auto-payment. It might be a red circle button.
6. Confirm: Follow any on-screen prompts to confirm your cancellation. You’ll likely receive a confirmation email.

Canceling on iOS iPhone/iPad/Mac App Store

If you purchased KeepSolid VPN Unlimited through the Apple App Store on your iPhone, iPad, or Mac, you’ll need to cancel it directly through your Apple ID settings. This is a common process for any app store subscription.

Here’s what you need to do:

1. Open Settings iPhone/iPad: On your iOS device, open the Settings app.
   • On Mac: Open the App Store app, then click on your profile at the top.
2. Tap Your Name/Apple ID: Tap on your name or Apple ID at the very top of the Settings screen.
3. Go to Subscriptions: Select “Subscriptions” from the menu.
   • On Mac: Go to “Offers” and click “Manage”.
4. Find VPN Unlimited: Locate your KeepSolid VPN Unlimited subscription in the list.
5. Cancel Subscription: Tap on the VPN Unlimited subscription, then tap “Cancel Subscription”.
   • On Mac: Click “Edit” next to VPN Unlimited, then “Cancel Offer” or “Cancel Subscription”.
6. Confirm: Confirm your cancellation when prompted. You’ll still have access to the VPN until the end of your current billing cycle.

Canceling on Android Devices Google Play Store

For those who subscribed through the Google Play Store, the cancellation process is handled directly through your Google account or the Play Store app itself.

Here’s how to get it done: Jx vpn

1. Open Google Play Store: Launch the Google Play Store app on your Android device.
   • Alternatively, use a web browser: Go to play.google.com and sign in to your Google account.
2. Access Subscriptions:
   • On mobile: Tap your profile icon usually top right. Then, tap “Payments & Subscriptions” and select “Subscriptions”.
   • On web: On the left side of the screen, find and click “My Offers” or “Subscriptions”.
3. Find VPN Unlimited: Locate your KeepSolid VPN Unlimited or VPN Unlimited subscription from the list.
4. Manage and Cancel: Tap on the subscription, then select “Manage” and finally “Cancel Subscription” or “Cancel Offer”.
5. Confirm: Follow the prompts to confirm your decision. Your subscription will be canceled, and you won’t be billed again, but you can continue using the service until the current billing period ends.

Canceling via Microsoft Store

If you bought your KeepSolid VPN Unlimited subscription through the Microsoft Store, here are the steps:

1. Sign in to Microsoft Account: Go to your Microsoft account and sign in.
2. Go to Order History: Navigate to your “Order History”.
3. Find VPN Unlimited: Locate “VPN Unlimited” in the list of your purchased items.
4. Cancel Item: Select “Cancel item”.
5. Confirmation: You should get a confirmation email that your subscription has been canceled.

Canceling through other Resellers e.g., StackSocial, AppSumo

Sometimes, you might buy a lifetime or extended subscription for KeepSolid VPN Unlimited through third-party sites like StackSocial or AppSumo. In these cases, the cancellation or refund policy might be different and tied to the reseller’s terms, not directly KeepSolid’s.

• Check the Reseller’s Policy: Always refer to the website where you made the initial purchase for their specific cancellation or refund instructions. For example, StackSocial usually offers refunds within 15 calendar days of purchase in the form of store credit for unredeemed courses, apps, and software.
• Contact KeepSolid Support: Even if you bought through a reseller, it’s a good idea to inform KeepSolid’s support team about your intention to cancel or if you’re experiencing issues. They might be able to guide you or confirm if there are any additional steps on their end, especially regarding auto-renewal.

What Happens After You Cancel?

Once you’ve successfully canceled your KeepSolid VPN Unlimited subscription, here’s what typically happens:

• Continued Access: You’ll usually retain access to the VPN service until the very end of your current billing cycle. So, if you paid for a month and cancel halfway through, you can still use it for the remaining two weeks.
• No Auto-Renewal: The most important part is that your subscription won’t automatically renew, and you won’t be charged again.
• Refunds: If you canceled within the 30-day money-back guarantee period, you should receive a refund. As mentioned, this can take 5-7 business days. KeepSolid notes that they don’t control the third-party payment processors’ refund process, and in some cases, they might need to process the refund via other means if the original method isn’t possible.
• Data Retention: While KeepSolid states a no-logging policy for your online activities during sessions, they do collect some account-related information like email address, number of connected devices, and payment history. After cancellation, this account information would likely remain as per their privacy policy and legal requirements, but your VPN activity logs should not be retained.

Need Help? Contacting KeepSolid VPN Unlimited Support

If you run into any snags during the cancellation process, or if you just have questions about your subscription or a refund, don’t hesitate to reach out to KeepSolid’s customer support.

You have a couple of options: How to Cancel Your JVZoo Subscription (The Real Way!)

• Live Chat: They offer live chat support. This is often the quickest way to get a response. You might need to fill out a form with your name, email, and message before connecting with an agent.
• Email Support: You can also send an email to [email protected]. This is a good option if live chat isn’t available or if you prefer a written record of your communication. Make sure to include your purchase details for verification.

They’re usually pretty helpful and can guide you through any issues you might face, especially if you’re having trouble finding the cancellation option or if you have questions about a refund.

Frequently Asked Questions

How do I cancel KeepSolid VPN Unlimited if I bought a lifetime subscription?

If you purchased a lifetime subscription, it means you’ve paid for the service indefinitely, so there’s usually no recurring payment to “cancel.” However, if you’re within the 30-day money-back guarantee period, you can request a refund by following the steps for canceling and then contacting their support team to initiate the refund process. If you’re past the refund period, there’s nothing further to cancel, but you can simply stop using the service.

Will I get a refund if I cancel KeepSolid VPN Unlimited?

Yes, if you cancel within KeepSolid VPN Unlimited’s 30-day money-back guarantee period, you are generally eligible for a full refund. You’ll need to cancel your subscription through the platform where you purchased it and then contact KeepSolid support via live chat or email to request the refund, providing your purchase details. Refunds typically take 5-7 business days.

What happens to my devices after I cancel KeepSolid VPN Unlimited?

After you cancel, your devices will remain associated with your KeepSolid account until your current subscription period expires. Once the subscription ends, those devices will no longer be able to connect to the VPN service. You can manage or remove devices from your KeepSolid User Office, though there might be limits e.g., removing 1 device per week after the first 5 free removals per month.

Does KeepSolid VPN Unlimited keep logs of my online activity?

KeepSolid states in their privacy policy that they follow a “strict no-logging policy for all VPN Products.” They claim they do not monitor, store, or log your online activities, browsing history, connection times, metadata, downloads, server usage, or data content during your VPN sessions. They also explicitly say they never store or log your IP address after your session ends. However, some past analyses noted they did collect some temporary connection data. For full transparency, always review their latest privacy policy on their official website. How to Cancel a JPay Transaction (and Get Your Money Back!)

I can’t find the cancellation option in my KeepSolid account. What should I do?

If you’re struggling to find the cancellation option in your KeepSolid User Office or app settings, remember that the cancellation method depends on where you originally bought the subscription. If you purchased it through an app store Apple App Store, Google Play Store, Microsoft Store, you’ll need to cancel it directly through those store’s subscription settings. If you bought it directly from KeepSolid’s website, follow the steps to access your “Purchase History” in your User Office. If you’re still stuck, your best bet is to contact KeepSolid VPN Unlimited’s customer support via live chat or email [email protected]. They can guide you through the specific steps for your account.